pace micro technology plc contents - foxtel · this product incorporates copyright protection...

®

Pace Micro Technology plcVictoria Road Saltaire ShipleyWest Yorkshire BD18 3LF England

Pace and are trademarks and/or registered trademarks of Pace Micro Technology plc.

www.pacemicro.com

Welcome to FOXTEL Digital!...............................1 The FOXTEL Digital set-top unit ....................................1 Updates to the digital set-top unit..................................1 Getting in touch with FOXTEL.........................................1

For your safety ......................................................2

Getting Started ....................................................3 Switching the digital set-top unit on and off .............3 Changing channel......................................................................3 Blocked channels..............................................................3 Changing the volume..............................................................3 What is the FOXTEL Digital Guide?..............................4

Using the FOXTEL remote control withthe FOXTEL Digital Guide .........................................5

Using the i-search banner ....................................................6 Setting a reminder...........................................................6 Displaying the i-box.................................................................7

What are Closed Captions? ..........................................7Codes and symbols in the programme

information screens.....................................................7

Using the FOXTEL Digital Guide.........................9 TV Guide ..................................................................... 9 Finding a programme..................................................10

Choosing a programme to watch nowor later.............................................................................15

Personal Planner.......................................................16 Programme Reminders .............................................17 Using AutoTune .............................................................18 Programme clashes......................................................19

Deleting a programme from yourPersonal Planner ........................................................19

FOXTEL Box Office ................................................20Ordering a FOXTEL Box Office title ............... 21

Active..........................................................................22 Accessing Active Applications................................22

Setup....................................................................23

Using the Setup screens ....................................................25 Changing your Parental Control settings..................26 Blocking Channels.........................................................27 SettingViewing Restrictions ....................................28 Setting Adult Filter........................................................30 Changing your PIN.......................................................31 Changing your Personal Planner settings .................32 Setting Favourite Channels...............................................33

Contents

Using the System Settings.................................................34 Picture Settings...............................................................34 Audio and Language Settings.................................36 System Details ................................................................36 Signal Test...........................................................................36 SystemTest .......................................................................36

Using AV mode to watcha video recording.......................................................37

Looking after the FOXTEL Smartcard ......................38 Replacing the batteries in the remote control......39

The FOXTEL Digital set-top unit ...................... 40 Front panel ................................................................................40 Rear panel ..................................................................................41 Connections to the digital set-top unit .....................42

Viewing the Help Channel ...............................................43Solving Problems .................................................43

On-screen messages............................................................44 General problems..................................................................47

Specification........................................................49

Glossary ...............................................................50

Welcome to FOXTEL ..........................................52

Using the Setup banner ..................................................... 23

502-1210404

This product incorporates copyright protection technology that is protected by U.S. patents and other intellectual property rights. Use of this copyright protection technology must be authorised by Macrovision, and is intended for home and other limited pay per view uses only, unless otherwise authorised by Macrovision. Reverse engineering or disassembly is prohibited.

A product with the Dolby Digital decoder system. Manufactured under license from Dolby Laboratories. “Dolby”, and the double-D symbol are trademarks of Dolby Laboratories. All rights reserved.

Declaration of Conformity No. 4409 (cable); 4410 (satellite)Trademark of the DVB - Digital Video Broadcasting Project

The FOXTEL remote control

FOXTELTakes you from the TV Guide (or any FOXTEL Digital screen) to the last channel you were watching

avSwitches to ‘AV mode’

box officeTo order movies and events from the FOXTEL Box Office

tv guideDisplays the FOXTEL Digital Guide’s programme listings screen

setupDisplays the Setup screen where you can change the set-top unit’s settings

vol + and –Changes the volume up or down

muteTurns the sound on or off

colour buttonsUse to select the matching colour option shown on screen

red colour buttonLaunches an active service when you see the red button on your TV screen

number buttons (0-9)Use to change channel, enter numbers and select on-screen options

SPuts the set-top unit into or out of standby

activeDisplays the Active screen for FOXTEL’s range of interactive services

plannerDisplays your Personal Planner, to view your programme reminders

iDisplays more information about a programme

ch + and –Changes channel and pages up and down through listings in the TV Guide

arrow buttons U, D, L, R Moves the highlight around the screen

selectConfirms a choice or makes a selectionAlso displays the i-search banner

helpTunes to the Customer Care channel or displays help information

backJumps back to the previous screen or previous channel you were watching

Before calling FOXTEL for troubleshooting assistance,please run through the following steps:

Checkwhen

completeWhat should I check? What do I do next?

Is the power lead from the FOXTEL Digital set-top unit connected to the power point and the powerturned on?

If not, connect thepower lead and turnon the switch at thepower point

Is the FOXTEL Digital set-top unit standby light green? If not, press thestandby button onthe FOXTEL Digital set-topunit

Is the television on the A Channel? If yes, ensure you havepressed the FOXTELbutton on the remotecontrol

Is the smartcard inserted correctly? Ensure the gold chip isfacing down and thearrow on the top ofthe smart card is facingthe FOXTEL Digital set-topunit

Is the FOXTEL cable from the FOXTEL wallplate to the FOXTEL Digital set-top unit tightly secured?

If not, tighten theFOXTEL cable to thewallplate and theFOXTEL Digital set-top unit

Are the leads from the FOXTEL Digital set-top unit to the TV connected?

If not, connect theleads

Once this is complete,press the standbybutton on theFOXTEL Digital set-top unit

Welcome to FOXTEL

Important TV care information

Do not allow a still image to be displayed on your TV screen for an extended period of time. This can cause a permanent residual image (‘burn-in’) remaining on your screen. Examples of still images include:- Channel logos and certain channel formats;- Images displayed in a 4:3, 14:9 and 16:9 mode that are different to your TV set up;- On-screen information (ie Tickers and Active features) that are part of programmes;- Electronic Programme Guides;- Games and voting features;- Audio channels.

Plasma, Rear Projection and LCD televisions are at a higher risk of burn-in. These televisions are more prone to burn-in during the first 200 hours of use.

Always consult your television manufacturer’s manual for proper operating instructions.

Version 1.0 November 2006

Try performing a ‘soft re-boot’ of the FOXTEL Digital set-top unit. To do this, press the reset button on the front panel of the FOXTEL Digital set-top unit, holding it down for three seconds.

WELCO

ME

�

Welcome to FOXTEL Digital!

Thank you for choosing FOXTEL Digital. This User Guide provides you with easy to understand instructions on how to use the FOXTEL Digital set-top unit and FOXTEL remote.

v TheFOXTELDigitalset-topunitThe FOXTEL Digital set-top unit receives digital information via cable or satellite, decodes this information and sends it to the TV.

v Updatestothedigitalset-topunitFrom time to time, the digital set-top unit may be updated. Updates will usually occur automatically. You should not unplug the digital set-top unit from the power point, as this may affect the installation, and the availability of any updates which may occur.

Updates provide enhanced features; and new screens may become available. Although any new screens may look a little different from those described in this User Guide, you will be able to use the same techniques (e.g. highlight and select) to navigate around the screens.

v GettingintouchwithFOXTELIf you have any questions about your new FOXTEL service please call FOXTEL on 131 999 (7:30am -11pm AEST).

For your safety

� Using the FOXTEL Digital set-top unit

The digital set-top unit has been manufactured to meet international safety standards. To obtain the best results and operate the digital set-top unit safely it is important that you read the safety instructions below.

If you have any doubts about the installation, operation or safety of the digital set-top unit, please consult FOXTEL.

WARNING!

Rememberthatcontactwith240VACpowercanbelethalorcancauseasevereelectricshock.Toavoidthisrisk:

Neverremovethetopcoverfromthedigitalset-topunitastherearehigh-voltagelivepartsinside.Therearenouser-serviceablepartsinsidethedigitalset-topunit.

Makesurethatallelectricalconnectionsaresafeandsecure.

Donotconnectanyoftheequipment(digitalset-topunit,TV,videorecorderetc.)tothepowersupplyuntilyouhaveproperlyconnectedalltheotherleads.

Disconnectthedigitalset-topunitfromthepowersupply(bydisconnectingitspowerleadfromthepowerpointonthewall)beforeyoudisconnectanyotherequipmentfromitsrearpanel.

Neverpushanythingintotheholes,slotsorotheropeningsofthedigitalset-topunitcase(excepttheFOXTELSmartcardintoitscorrectslot).

CAUTION!

4 To ensure a free flow of air around the digital set-top unit, allow at least 5 cm of space above and around the digital set-top unit.

8 Never stand the digital set-top unit on soft furnishings or carpets. Do not cover any ventilation slots.

8 Do not place the digital set-top unit in an unventilated cabinet or on top of a unit which emits heat (e.g. a TV).

4 If the digital set-top unit is placed with other items of audio/video equipment in a cabinet, make sure all items have sufficient space all around them, to allow ventilation and prevent overheating.

8 Do not stack items of audio/video equipment in a crowded space.

8 Do not use or store the digital set-top unit in hot, cold, damp or dusty places.

8 Do not put anything on the digital set-top unit which might melt, drip or spill into it. Never stand objects filled with liquids, such as vases, on top of the digital set-top unit.

8 Never place naked flame sources, such as lighted candles, on top of the digital set-top unit.

GETTIN

G STARTED

�

Getting started

v Switchingthedigitalset-topunitonandoffWhenever you are not using the digital set-top unit you should put it into standby. You should not unplug it at the power point.

u To put the digital set-top unit into standby, press S.

The standby light on the front panel shines red.

u To take the digital set-top unit out of standby and switch it on, press FOXTEL (or S again).

The standby light on the front panel shines green.

Note

You can also press tvguide, boxoffice, active or planner to take the digital set-top unit out of standby.

v ChangingchannelYou can change the channel by using:

u the ch+ and ch- buttons;

u the back button, to return to the previous channel you were watching;

u the number buttons (channel numbers are always three digits, for example 108); or

u one of the on-screen methods described in the following sections.

When you change channel, a banner (the i-search banner) displays briefly to show information about the channel. It automatically disappears after a few moments, or you can press back to remove it immediately.

For more information about the i-search banner, see page 6.

BlockedchannelsSometimes you might change channel to a blocked channel or programme. This means the channel or programme has been restricted by your settings in Parental Control, so you will not be permitted to view it simply by changing channel to it.

To unblock the channel or programme, you will need to enter your PIN. For more information, see page 26.

v Changingthevolumeu To change the volume, press vol+ or vol-.

u To turn the sound on or off, press mute.

Getting started


v WhatistheFOXTELDigitalGuide?The FOXTEL Digital Guide helps you to experience the most out of FOXTEL Digital. It is an easy-to-use on-screen guide to the FOXTEL Digital service. All of the FOXTEL Digital Guide features are controlled by using the FOXTEL remote. The FOXTEL Digital Guide allows you to:

u see on-screen TV programme listings for up to seven days via the TV guide;

u see programme times for FOXTEL Box Office titles and pay-per-view sports and events,

u set reminders for future programmes using the Personal Planner;

u access a range of Active services, such as Sky News Active, as well as games you can play using the FOXTEL remote;

u watch programmes and at the same time find out what is showing on other channels;

u change settings on the FOXTEL Digital set-top unit, including the Parental Control settings, to customise the FOXTEL Digital set-top unit to your preferences.

u Search for programmes by genre, time, and closed captioning.

The digital set-top unit will be updated from time to time; some FOXTEL Digital screens may change.

GETTIN

G STARTED

�

Getting started

v UsingtheFOXTELremotewiththeFOXTELDigitalGuide

Whichever section of the FOXTEL Digital Guide you are looking at, you always use the FOXTEL remote in the same way.

u To display any section of the FOXTEL Digital Guide, press the corresponding button on the FOXTEL remote, for example, to display FOXTEL Box Office, press boxoffice.

u Use the arrows to move the highlight around the screen, then to choose the highlighted item, press select.

u On many of the FOXTEL Digital Guide screens, you use the colour buttons to choose options or change the display. When a colour button is displayed next to an option, press the same colour button on the FOXTEL remote to choose that option.

u Press the number buttons to enter numbers on the screen. You can also use the number buttons as a short-cut, whenever a numbered list is shown.

u You can use the number buttons to write the letters and symbols marked on the buttons onto the screen. Press the button once for the first letter, and again for the next letter, until the letter you want is displayed (similar to sending text messages with your mobile phone).

u To see information about a highlighted programme, press i.

u To remove any screen, without saving any changes, and go back to the previous FOXTEL Digital Guide screen, press back.

u When full screens of listings are displayed, you can press ch+ and ch- to ‘page up’ and ‘page down’ a full screen of listings.

u To return to the digital channel you were last watching, press FOXTEL.

Getting started


v Usingthei-searchbannerYou can display the i-search banner to find out:

u what is showing on any channel, now and later on;

u more about a programme you are interested in.

While the i-search banner is displayed, you can continue to watch the current channel.

u To display the i-search banner, press i (or select).

u To see the programmes showing on different channels, press U or D to scroll through the channels.

u To see programmes showing on your Favourite channels, press the yellow button to scroll through all Favourite channels - see page 29 for Setting Favourite Channels.

u To see what programmes are on at different times, for up to the next six hours, on the channel listed in the i-search banner, press R or L to scroll through the times.

u To display the i-box (see page 7), press i again.

u If you see a programme you want to watch, press select.

u If the programme is on now, the FOXTEL Digital set-top unit tunes to it automatically. If it is on at a later time, the digital set-top unit sets a reminder for you - see below.

u To remove the i-search banner without changing channel, press back, or wait a few moments - it disappears automatically.

Settingareminderu If you see a programme in the i-search banner that you want to

watch, but it is on at a later time, press select.

The programme is added to your Personal Planner (see page 16) and the digital set-top unit sets a reminder for you. A reminder symbol (see right) displays on the i-search banner, next to the programme, to show you the programme has been added to your Personal Planner.

Reminder symbol

GETTIN

G STARTED

�

Getting started

When the programme is about to start, a message displays to let you know the programme you selected is about to start.

v Displayingthei-boxWhile the i-search banner is displayed, you can view the i-box, which gives extra information about the programme listed in the i-search banner.

u While the i-search banner is displayed (see page 6), to view the i-box, press i.

The i-box includes a programme synopsis (summary) and codes and symbols which provide you with additional information about the programme. These are explained on page 8.

u To remove the i-box, press i again.

Note From the i-search banner, i-box information is available for the current and next programmes showing on all channels.

WhatareClosedCaptions?Closed Captions are a transcription of the audio soundtrack, displayed on-screen. If Closed Captions are available you can choose whether you wish to see them or not - (see pages 23, 34 and 35). The Closed Captions symbol (see page 8) is displayed in the i-box when Closed Captions are available.

Search Programmes By Closed Caption is available to assist in finding captioned programming – see page 14.

CodesandsymbolsintheprogrammeinformationscreensThe i-search banner, i-box, FOXTEL TV Guide and Box Office (see later sections in this User Guide) may include symbols and codes giving particular information about programmes.

The list on page 8 provides an explanation of these symbols and codes.

Getting started


Symbol/Code: Explanation:The start and finish times of the programme.

Classification symbol (see below for classification codes).

The programme is shown in widescreen format.

CCClosed captions are available for this programme. (For more information about Closed Captions, see pages 14, 23, 34 and 35.)

Subtitles are available for this programme.

Dolby Digital 5.1 or Dolby Surround. If your TV has Dolby Digital decoding capabilities, you will experience enhanced sound on this programme.

Indicates that a reminder has been set for the programme.

Classificationcodes

P Suitable for pre-school children.

C Suitable for children.

G General, suitable for all audiences.

PG Parental guidance is recommended as to the suitability of the programme for children under 15.

M Recommended for viewers aged 15 years or over.

MA Suitable only for viewers aged 15 or over - children under 15 are not permitted to watch MA programmes unless in the company of a parent or adult guardian.

AV Suitable for adult viewers only - violent content.

R Suitable only for adult viewers aged 18 and over.

– Not classified (exempt from classification).

Contentcodes

a Adult themes

d Drugs

h Horror

l Strong language

m Medical procedures

n Nudity

s Sexual scenes

v Violence

FOXTEL DIGITAL GUIDE

�

Using the FOXTEL Digital Guide

v TVGuideThe TV Guide provides you with a listing of all programmes available on all channels for the next seven days, making it easy to find the programmes you want to watch.

u To see the TV Guide, press tvguide on the FOXTEL remote.

TV listings are displayed as follows:

u AllChannels- all programmes on all channels for today and the week ahead, listed by channel number.

u Channels9,7,10,ABC,SBS - Open Broadcaster channels included with your digital channels.

u Entertainment,Movies,Sport,News&Documentaries,Kids&Family,Music&RadioandSpecialInterest - programmes for the next seven days, in the channel genres shown, listed by channel number.

u SearchProgrammes- programmes on all channels, sorted into the genres above, listed by start time, A-Z or Closed Captions.

Note

Not all Open Broadcast channels are available to all subscribers. Listings are not available for all Open Broadcast channels.


�0 Using the FOXTEL Digital set-top unit

FindingaprogrammeThere are a number of ways to search for a programme. You can search by all channels, by channel genre, or by the search programme options (see page 11).

SearchingbyAllChannels

To choose a programme from the full listings, press tvguide on the FOXTEL remote, highlight ‘All Channels’ then press select. The All Channels screen displays.

The start times and the day are shown at the top of the listings.

u To see what programmes are on at different times, press L or R.

u To move through the list of channels, press U or D.

u You can use the page up (red) and page down (green) buttons on the FOXTEL remote to see the previous or next section of the channel listing. ch+ and ch- will also page up and page down.

u Use the +24 hours (yellow) and -24 hours (blue) buttons on the FOXTEL remote to move forward and backwards by 24 hours through the listings.

u To display the i-box (see page 7), press i.

u To remove the All Channels listing, press back, or to exit the TV Guide and return to viewing, press FOXTEL.

SearchingbyChannelGenre

If you know what channel genre you want to watch, you can search by genre, such as Sport.

u To choose a channel by genre, press tvguide, highlight a genre then press select. The listings screen for that genre displays.

You use this screen in the same way as the All Channels screen.


��


SearchProgrammes

If you want to search through programmes you are able to search programmes by time, by A-Z and by Closed Caption. To access this area, press tvguide, highlight ‘Search Programmes’, then press select

The Search Programmes screen displays.

ProgrammesbyTime

If you want to see a list of all the programmes showing at a particular time, you can search in programmes by time.

u To chose a programme by time, press tvguide, highlight ‘Programmes By Time’, then press select.

The Programmes By Time screen displays.

u Highlight one of the programme genres listed, then press select.


�� Using the FOXTEL Digital set-top unit

The listings screen for that genre displays, with the programmes listed in the order they are showing.

u To move through the list of programmes, press U or D.

u You can choose to view by sub-genre. Press a colour button (shown at the bottom of the screen) to choose the sub-genre you want.

u Different sub-genres may be available. Press L or R to view all the available sub-genres.

u Programmes shown in the next 66 hours are included.

u Use ch+ and ch- to page through the list.

ProgrammesbyA-Z

To choose a programme sorted by title, highlight ‘Programmes A-Z’ then press select.

The Programmes A-Z screen displays.

u Highlight one of the genres listed, then press select.


��


The listings screen for that genre displays, with the programmes listed by title then showing time.

To search using Programmes by A-Z you are able to use the FOXTEL remote to enter in the first letter of the programme you are looking for.

u To jump to a letter use the FOXTEL remote number buttons to enter the first letter of the programme, for example press the 3 button to jump to programmes starting with ‘d’ or press the 5 button three times to jump to programmes starting with ‘l’.


u You can choose to view by sub-genre. Press a colour button (shown at the bottom of the screen) to choose the sub-genre you want.

u Different sub-genres may be available. Press L or R to view all the available sub-genres.





ProgrammesByClosedCaption

If you want to see a list of all closed captioned and subtitled programmes, showing at a particular time, you can search by closed caption.

u Highlight one of the genres listed, then press select.

The listings screen for that genre displays, with the programmes listed in the order they are showing.





��


Choosingaprogrammetowatchnoworlater

u When you see a programme you want to watch, highlight it then press select.

If the programme is on now, the digital set-top unit tunes to it immediately.

If the programme is on later, the digital set-top unit sets a reminder for you and it is added to your Personal Planner (unless there is a clash - see page 19). For more information about your Personal Planner, see page 16.

Some programmes may be ‘FOXTEL Box Office’ titles, which means you need to order the programme before you can watch it. If this is the case, you will see a message with the programme details and purchase price. For more information see page 20.

If you choose a programme that is on a channel to which you do not currently subscribe, a message will display to explain how you can include the channel in your subscription.



v PersonalPlannerThe Personal Planner lists all the programmes for which you have set a reminder, and shows you a reminder when a selected programme is about to start.

Whenever you set a reminder (by highlighting a future programme in the i-search banner, TV Guide or Box Office, and then pressing select), the reminder is automatically added to your Personal Planner (unless there is a clash - see page 19).

u To view the Personal Planner, press planner on the FOXTEL remote.

Your Personal Planner provides the following information about the listed programmes:

u The name of the programme and the channel it is on;

u The start time (and day for programmes not on today);

u The ‘AutoTune’ symbol (see right), if AutoTune is selected (see page 18).

You can display the i-box to see extra information about a highlighted programme:

1. Press i to display the i-box.

2. To remove the i-box, press i again.

Note

The maximum number of reminders you can set is 50.

AutoTune symbol

AutoTune symbol

A


��


ProgrammeRemindersOne minute before a programme listed in your Personal Planner is due to start, your Personal Planner displays a reminder message on your TV screen.

u To watch the programme, press select.

u To carry on watching the programme you are already watching, without changing channel, press back.

If a programme’s start time is changed, your Personal Planner is automatically updated, so that you still see the reminder when the programme is about to start. However, if programme start time changes by more than six hours, the programme will be removed from your Personal Planner and you will need to set a new reminder.

Notes

In order for reminders to be displayed, the digital set-top unit must be switched on and you must be watching FOXTEL.

You can change the settings for when the reminder displays (see page 31).



UsingAutoTuneAutoTune allows the digital set-top unit to change channel automatically to programmes in your Personal Planner when they are due to start.

u To select a programme for AutoTune, highlight the programme in your Personal Planner then press the red button.

A letter ‘A’ (see right) appears next to the programme to show that it is selected for AutoTune.

A reminder message appears one minute before the programme starts. When this reminder appears you have the chance to cancel the AutoTune if you wish, by pressing back.

If you do not press back, the digital set-top unit automatically tunes to the programme when it starts.

u If you wish to remove the AutoTune setting from a programme in your Personal Planner, highlight the programme then press the red button.

Notes

To avoid unintended charges AutoTune is not available on FOXTEL Box Office.

AutoTune will not appear when in any of the interactive services.

If you have any Parental Control blocks or restrictions set up (see page 26), make sure that the programme selected for AutoTune will not be affected by the level of control you have set. If it is, you will need to remove your Parental Control blocks/restrictions in order to allow AutoTune of the programme.

AutoTune symbol

AutoTune symbol

A


��


ProgrammeclashesIf a programme you have selected for a reminder is on at the same time as another reminder you have previously selected, a message will appear asking you what you want to do.

u To keep both programmes in your Personal Planner, press select.

u To cancel the programme you have just selected, but keep the previously-set reminder, press back.

DeletingaprogrammefromyourPersonalPlannerIf you wish to remove a programme from your Personal Planner, you can do so as follows:

u Highlight the programme, then press the yellow colour button.



v FOXTELBoxOfficeYou can use the FOXTEL remote to browse movies, Adult and events available through the FOXTEL Box Office.

u To look at the FOXTEL Box Office screen, press boxoffice.

The FOXTEL Box Office listings are displayed as follows:

u NowShowing - titles on now or starting within the next three hours.

u SessionTimes - titles showing over the next seven days.

u NewReleases - the titles available on FOXTEL Box Office.

u MoviesA-Z - titles listed in alphabetical order.

u MainEvent - for the biggest pay-per-view Sports and Entertainment from around the globe.

u Adult - Box Office titles in this genre.


��


OrderingaFOXTELBoxOfficetitleTo order a FOXTEL Box Office title:

1. Press boxoffice on the FOXTEL remote to see available titles and start times.

2. Call 1300 783 833.

3. Choose between Movies, Adult Select and Main Event.

Please note that when ordering Adult Select, your account PIN is required (not the digital set-top PIN).

4. Follow the voice prompts to select your chosen title.

5. Confirm your order and charges.

6. Wait for confirmation of your title, start time and the channel number on which to view it.

7. Tune to the channel just before your title starts.

8. Sit back and enjoy.

Notes

When you order a FOXTEL Box Office title you can enjoy every showing of that movie until 5:59am (AEST). Main Event and Adult Select are one off pay-per-view programmes. Charges apply at time of booking confirmation even if you do not switch to the selected title. The digital set-top PIN (‘1234’ when you first use your digital set-top unit) is required to view Adult Select. Enhanced services not available to some multi dwelling units.



v ActiveActive allows you to:

u play games;

u launch interactive applications such as Sky News Active, Weather and Air Active, Sport Selector and Fox Sports News Active;

u display the Setup screens.

The Setup screens are described in the ‘Using the Setup screens’ section - see page 25.

AccessingActiveApplicationsYou can use the FOXTEL remote to access Active applications provided by FOXTEL.

For example, to play games:

1. Press active.

The Active screen displays.

2. Highlight the Active application, Gamesworld, and then press select.

3. Follow the on-screen instructions.

4. When you have finished with the Active application, press FOXTEL to return to watching FOXTEL Digital.

Note

Enhanced services may not be available in some multi dwelling units. Enhanced services that require a return path, such as Pick ‘n’ Play games and voting, are not available with this set-top unit.

SETUP

��

Setup

v UsingtheSetupbannerYou use the Setup banner to make temporary changes to the way the digital set-top unit works with your TV. Theses settings are:

u ProgrammeDisplay - to set how programmes transmitted in different formats display on your TV;

u ClosedCaptions - to set whether you want these to appear in your current viewing session;

u AudioLanguage - to change the preferred language for the current programme, if more than one language is available.

You also use the Setup banner to display the System Setup screens (see page 25), which allow you to make permanent changes to all the digital set-top unit settings.

You use the Setup banner as follows:

1. From a digital TV programme, press setup on the FOXTEL remote.

The Setup banner displays.

2. Press U or D to highlight the item you want to change.

3. Press L or R to select the setting you want. The settings for the Programme Display are explained on page 24.

4. Press back to return to watching FOXTEL Digital.

Note

The changes you make on the Setup banner are temporary changes. If you want to change the settings permanently, use the System Settings screens (see page 34).

Setup


16:9ProgrammeDisplay

This setting controls how widescreen (16:9) programmes display on a ‘standard’ (4:3) TV. This item is only available if your TV Type is standard (4:3) (see page 35).

Centre Cut The centre portion only of any widescreen (16:9) transmissions will display.

14:9 You see a wider portion of a widescreen (16:9) transmission than with ‘centre cut-out’, but you do not see the entire picture. The picture does not fill the screen.

Letter Box The whole of any widescreen transmissions will display, but black bars will appear at the top and bottom of the screen.

4:3ProgrammeDisplay

This setting controls how ‘standard’ 4:3 programmes display on a widescreen (16:9) TV. This item is only available if your TV Type is widescreen (16:9) (see page 35).

Pillar Box The whole of the picture displays, as if it were on a standard TV, with black bars at either side of the picture.

14:9 The picture displays slightly enlarged, so it fills more of the screen, but is slightly cropped at the top and bottom. Note: some programmes are transmitted in a 14:9 format, with black borders included at the top and bottom. In this case, only the transmitted borders are cropped so you do not lose any of the TV picture.

Stretch The whole of the picture displays, stretched sideways to fill your TV screen.

SETUP

��

Setup

v UsingtheSetupscreensYou use the Setup screens to:

u change your Parental Control settings, to restrict the viewing of certain programmes or channels and ordering of FOXTEL Box Office titles;

u change your Personal Planner settings;

u look at on-screen help on using the FOXTEL service;

u change or view the System Settings.

You can display the Setup screens as follows:

1. Press active on the FOXTEL remote.

The Active menu displays, (see page 22).

2. Highlight ‘System Setup’ then press select.

The Setup screen is displayed.

Setup


v ChangingyourParentalControlsettingsYou use the Parental Control screens to:

u block channels;

u set viewing restrictions by programme classification;

u change your PIN.

UsingyourPIN

To use the Parental Control screens, you must enter your four-digit PIN.

When you first use your digital set-top unit, your PIN is ‘1234’. In order to make your PIN secret, you should change it to a different number that you find easy to remember (see page 31).

Remember to keep your PIN secret.

DisplayingtheParentalcontrolscreen

You change your Parental Control settings as follows:

1. On the Setup screen, highlight ‘Parental Control’ and then press select.

2. Use the number buttons to enter your PIN.

If you enter the correct PIN, the Parental Control screen displays.

The items on this screen are explained on the following pages.

SETUP

��

Setup

BlockingChannelsThe Blocked Channels screen lets you block certain channels.

Whenever you are watching FOXTEL Digital, in order to view a blocked channel, you must enter your digital set-top unit PIN.

1. From the Parental Control screen, highlight ‘Blocked Channels’, then press select.

The Blocked Channels screen displays.

u A 4 symbol next to the channel name indicates that the channel is not blocked.

u A symbol next to the channel name indicates that it is blocked.

2. From the list of channels, use U or D to highlight a channel you want to block or unblock, then press L or R to select the setting you want.

3. Repeat step 2 to block or unblock all the channels you want.

4. You can also unblock all the channels at once by pressing the yellow button.

5. When you have finished selecting channels to block or unblock, press back.

Setup


SettingViewingRestrictionsThe Viewing Restrictions screen lets you select the classification categories you want to restrict, so that those who do not know your PIN cannot watch programmes broadcast at a restricted classification.

1. From the Parental Control screen, highlight ‘Viewing Restrictions’, then press select.

The Viewing Restrictions screen displays.

The classification categories you can restrict are explained below:

R For adult viewers aged 18 and over.

AV For adult viewers only - violent content.

MA For viewers aged 15 or over - children under 15 are not permitted to watch MA programmes unless in the company of a parent or adult guardian.

M Recommended for viewers aged 15 years or over.

PG Parental guidance is recommended as to the suitability of the film for children under 15.

u A 4 symbol next to the classification category indicates that it is not restricted.

u A symbol next to the classification category indicates that it is restricted.

If you restrict a classification category, this means that whenever a programme is broadcast with that classification, you must enter your digital set-top unit PIN before you can watch it.

When you restrict a classification category, all the classification categories above it are automatically restricted.

SETUP

��

Setup

2. To restrict a classification category, use U and D to highlight it, then press L or R to select the symbol. To remove the restriction, press L or R to select the 4 symbol.

3. Repeat step 2 to make all the changes you want.

4. To save your changes, highlight ‘Save New Settings’ then press select, or to cancel, press back.

Notes

If you press the red button to reset all the settings, the settings will change to the standard settings.

The standard setting is that any programme broadcast with the ‘R’ classification will be restricted, but you can remove this restriction if you wish by following the steps above.

Viewing restrictions work only if the broadcaster provides programme classification information. FOXTEL is not responsible for channels providing incorrect classification information.

Setup


SettingAdultFilterThe Adult Filter allows you to block the titles and synopses for all ‘R’ classified programmes, so that those who do not know your PIN cannot view the programme information.

1. From the Parental Control screen, highlight ‘Adult Filter’ and then press select.

The Adult Filter screen displays.

2. Press L or R to select the setting you want - ‘On’ or ‘Off ’.

If you select ‘On’, you must enter your PIN to view ‘R’ classified programme information.

3. To save your changes, highlight ‘Save New Settings’ then press select, or to cancel, press back.

SETUP

��

Setup

ChangingyourPINYou can change the PIN code to a secret four-digit number which you find easy to remember.

1. From the Parental Control screen, highlight ‘Change PIN’ then press select.

The New PIN screen displays.

(While the New PIN screen is displayed, if you change your mind and do not wish to change your PIN, press back to cancel your changes.)

2. Use the number buttons to enter a new 4-digit PIN of your choice. If you make a mistake, you can press L to delete a digit.

The New PIN screen displays again.

3. Enter your new 4-digit PIN again.

A message displays to confirm you have changed your PIN.

Setup


v ChangingyourPersonalPlannersettingsYou use this screen to change the display of your reminders for programmes in your Personal Planner (see page 16).

u ReminderAdvancedTime - the length of time before a programme starts that its reminder appears; and

You can change your Personal Planner settings as follows:

1. On the Setup screen, highlight ‘Personal Planner Settings’ and then press select.

2. Use U or D to highlight the item you want to change.

3. Use L or R to select the setting you want: 30, 60 or 90 seconds.

4. To confirm any changes, highlight ‘Save New Settings’ then press select, or to cancel, press back.

SETUP

��

Setup

v SettingFavouriteChannelsThe Favourite Channels screen lets you set your Favourite channels.

When you are watching FOXTEL Digital you are able to search through your Favourite channels by pressing the yellow button.

1. From the System Setup screen, highlight ‘Favourite Channels’, then press select.

The Favourite Channels screen displays.

u An ‘F’ symbol (see right) next to the channel name indicates that the channel has been set as a Favourite.

u When no symbol appears next to the channel it indicates that the channel has not been set as a Favourite.

2. From the list of channels, use U or D to highlight a channel you want to set as a Favourite, then press the yellow button to select the setting you want.

3. Repeat step 2 to set or remove Favourites.

4. When you have finished selecting or removing channels as Favourites, press select.

For information on using the i-search banner to view Favourites, see page 6.

Note

The maximum number of Favourites you can set is 20.

Favourites symbol

Setup


v UsingtheSystemSettingsYou shouldn’t normally need to change your System Settings as the digital set-top unit should have been correctly set up when it was installed.

However, the System Settings screens can be useful if, for example, you buy a new TV and you want to make sure the digital set-top unit makes the best use of the new TV’s features.

1. To use the System Settings screens, press active on the FOXTEL remote.

2. Highlight ‘System Setup’, then press select.

3. Highlight ‘System Settings’, then press select.

The System Settings screen displays on your TV.

4. To display one of the Settings screens, highlight it and press select.

The details of each screen are described in the following sections.

PictureSettingsRefer to table on page 35.

The standard (default) setting for each item is marked with *.

To confirm any changes, highlight ‘Save New Settings’ then press select, or to cancel, press back.

If you press the ‘Reset all settings’ (red) button, the settings will change to the standard settings (NOT the settings made by your installer).

SETUP

��

Setup

Item Settings Comments

Aspect ratio control By TV, By STU *

For most TVs you should set this to ‘By STU’ (by set-top unit), then select your TV Type and Programme Display preference. ‘By TV’ allows your TV to control how the picture is displayed, provided that your TV is capable of controlling the picture, and that the digital set-top unit is connected to your TV via a SCART to SCART lead.

TV Type (Only available if the Aspect ratio control has been set to ‘By STU’.)

4:3 * Setting for ‘standard’ (4:3) TVs.

16:9 Setting for ‘widescreen’ (16:9) TVs.

16:9 Programme Display (Setting for how widescreen (16:9) programmes display on a standard (4:3) TV - only available if the TV Type has been set to 4:3)

Centre Cut * The centre portion only of any widescreen (16:9) transmissions will display on a standard (4:3) TV.

14:9 You see a wider portion of a widescreen (16:9) transmission than with ‘centre cut-out’, but you do not see the entire picture. The picture does not fill the screen.

Letter Box The whole of any widescreen transmissions will display on a standard (4:3) TV, but the picture does not fill the screen.

4:3 Programme Display (Setting for how standard (4:3) programmes display on a widescreen (16:9) TV - only available if the TV Type has been set to 16:9)

Pillar Box * The whole of the picture displays, as if it were on a standard TV, with black bars at either side of the picture.

14:9 The picture displays slightly enlarged, so it fills more of the screen, but is slightly cropped at the top and bottom. Note: some programmes are transmitted in a 14:9 format, with black borders included at the top and bottom. In this case, only the transmitted borders are cropped so you do not lose any of the TV picture.

Stretch The whole of the picture displays, stretched sideways to fill your TV screen.

Video output PAL* If the STU is connected to your TV using the standard video input, you should select this setting.

RGB If the STU is connected to your TV using SCART to SCART leads, you should select this setting for a better quality picture

YUV If the STU is connected to your TV using SCART to component leads, you should select this setting.

Note: No loopthrough option available. Output from VCR must be directly connected to a suitable video input on the TV.

S-Video For improved picture quality to S-Video equipment, such as a video recorder, you may wish to select this setting.

Note: No loopthrough option available. Output from VCR must be directly connected to a suitable video input on the TV.

Banner timeout 1 sec, 5 secs* 10 secs,

Select your preferred setting for the length of time that the i-search banner displays on-screen when you change channel.

Closed Captions On, Off * Select whether or not you want Closed Captions to be displayed when they are available.

Setup


AudioandLanguageSettingsThe standard (default) setting for each item is marked with *.

To confirm any changes, highlight ‘Save New Settings’ then press select, or to cancel, press back.

If you press the ‘Reset all settings’ (red) button, the settings will change to the standard settings (NOT the settings made by your installer).

Item Settings Comments

Audio output Stereo *, Mono Controls the audio output on the SCART lead.

Background music On *, Off Controls whether or not music will play while you look at the FOXTEL Digital Guide.

Incorrect PIN signal On *, Off Controls whether or not a ‘beep’ noise will sound if you enter an incorrect PIN.

SPDIF Output AC3 *, MPEG Controls the digital audio output from the connectors marked ‘OPTICAL AUDIO OUT’ and DIGITAL AUDIO OUT’. Select AC3 if your equipment has Dolby Digital decoding capabilities. The setting ‘MPEG’ is for digital stereo sound.

Note: Dolby Digital is only available on some programmes. If Dolby Digital is not available, the audio output will be digital stereo.

Preferred Language English Choose your preferred language for programmes or channels where more than one language is available.

SystemDetailsTo see details of the digital set-top unit, including the digital set-top unit model number, manufacturer and the FOXTEL Smartcard number.

SignalTestTo see the quality of the signal the digital set-top unit is receiving from the satellite or cable input.

SystemTestTo test external return path device, if installed.

SETUP

��

Setup

UsingAVmodetowatchavideorecordingPressing the avbuttonon the FOXTEL remote allows:

• The FOXTEL Digital set-top unit to route the input from the VCR SCART connector on the back of the unit to the output of the primary or TV SCART connector.

In practice this means your VCR (or DVD recorder) should be connected to the VCR SCART connector on the FOXTEL Digital set-top unit. Pressing the av button displays the VCR’s output on the television. If nothing is connected to the VCR SCART connector on the FOXTEL Digital set-top unit, pressing the av button on the FOXTEL remote blanks the television screen.

• The FOXTEL remote to enter AV mode.

In AV mode, the FOXTEL remote buttons are disabled as a default, unless it has been programmed as shown in this guide (in which case it will control your television’s functions). To identify which of the two SCART connectors is the VCR SCART, look at the back of the FOXTEL Digital set-top unit - the VCR SCART will be marked either ‘VCR SCART’ or A.

Setup


v LookingaftertheFOXTELSmartcard8 Do not remove and re-insert the FOXTEL Smartcard

unnecessarily.

8 Do not bend the FOXTEL Smartcard.

8 Do not put the FOXTEL Smartcard in liquids or use cleaning fluids on it.

4 Keep the FOXTEL Smartcard away from children and pets.

4 Always use the FOXTEL Smartcard in the FOXTEL Digital set-top unit. It will not work in any other digital set-top unit.

SETUP

��

Setup

v ReplacingthebatteriesintheFOXTELremote

When the batteries in the FOXTEL remote are running low, the following message will appear on your TV screen.

To remove the message, press back. You may also see a ‘low battery’ symbol in the i-search banner (see right).

To replace the batteries, insert two AA batteries as follows:

1. Push the catch at the bottom of the FOXTEL remote battery cover up, then lift off the cover.

2. Remove the old batteries.

3. Insert the new batteries. Be sure to match the + and – marks on the batteries to their respective marks inside the battery compartment.

4. Replace the battery cover, by inserting the tabs at the top of the cover first, then pushing the cover into place.

8 Don’t leave flat batteries in the FOXTEL remote.

4 Replace both batteries at the same time.

4 Dispose of flat batteries in an environmentally-friendly way.

low-battery symbol

low-battery symbol

The FOXTEL Digital set-top unit


L,R,UandDbuttons

While you are looking at screens - to move the highlight and change what is displayed on screen

While you are watching TV - U and D change the channel

selectbutton

To confirm a choice or make a selection

v Frontpanel

ir message onlinestandbytv guide resetback

select

smartcardslot

To insert the FOXTEL Smartcard

FOXTELremotesensor

Window that receives the signal from the FOXTEL remote (do not block)

standbylight

Lights up red when the digital set-top unit is in standby

Lights up green when the digital set-top unit is out of standby (switched on)

Lights up orange if the digital set-top unit is on but is not receiving a signal

irreceivelight

Flashes red when the digital set-top unit receives a signal from the FOXTEL remote

messagelight

Lights up yellow when there is a message waiting

Flashes yellow when it is an important message

onlinelight

For future use

Sbutton

To switch the digital set-top unit into or out of standby

tvguidebutton

To display the TV guide

backbutton

To remove a screen and go back to the previous screen

resetbutton

Resets the digital set-top unit

DIG

ITAL SET-TOP U

NIT

��


v RearpanelAn example of how the digital set-top unit may be connected up is shown on page 42.

240V 50Hz

LNB INRS-232-C

OPTICALAUDIOOUT

To connect to a digital-optical audio input on your home cinema, TV, video recorder or stereo sound equipment.

Uses Toslink connector. Please consult your electrical retailer for more details of leads available

TVSCART

To connect to your TV (usually via a FOXTEL supplied lead, for example SCART to SCART or SCART to phono)

VCRSCART

To connect to your video recorder (usually via a FOXTEL supplied lead, for example SCART to SCART or SCART to phono)

LNBIN/CABLEIN

To connect the satellite or cable signal input

MAINSINPUT

To connect to the power supply

Always disconnect the plug from power supply before you remove the power connector from the digital set-top unit

RS232connector

For future use



v Connectionstothedigitalset-topunitThe diagram below shows how the digital set-top unit may be connected up. Other connection set-ups are possible.

The dotted lines show alternative connections, for example if you want to connect to a home cinema.

WARNINGS

Always disconnect the digital set-top unit from the power supply before you connect it to (or disconnect it from) any other equipment.

The only way to disconnect the digital set-top unit from the power supply is to remove the power lead. The digital set-top unit must therefore be installed near to the power point, which should be easily accessible.

The supplied power lead has a 2-way connector at one end and a plug at the other. You should always insert the 2-way connector into the digital set-top unit before you insert the plug into the power supply.

Do not connect the plug to the power supply until you have made ALL the other connections.

The digital set-top unit operates with a 240 V AC, 50 Hz power supply.

Do not connect it to a DC power supply.

If you are in any doubt about the power lead, its plug or its connection, consult a qualified electrician.

240V 50Hz

LNB INRS-232-C

TV

Videorecorder

Homecinemaorsurround

soundequipment

SCART leadSCART lead

Digital-optical audio lead

Mains lead

Lead from your satellite or cable signal input

SOLVIN

G PRO

BLEMS

��

Solving problems

v ViewingtheHelpChannelFor more information on using the FOXTEL Digital set-top unit, you can view the Digital Help Channel.

u To display the Digital Help channel press help on the FOXTEL remote, or go to channel 999.

Solving problems


v On-screenmessagesIf one of the following messages appears on your TV screen, make a note of the number that appears with the message (for example, F01). If you need to call your service provider for assistance, please have the number handy so they can help you as quickly as possible.

On-screenmessage Possiblecause Suggestedsolution

Please insert the Smartcard.

There is no FOXTEL Smartcard in the Smartcard slot in the digital set-top unit.

Insert the FOXTEL Smartcard into the Smartcard slot.

There is a Smartcard error. Please ensure the FOXTEL Smartcard is correctly inserted. Call 131 999 for assistance.

The digital set-top unit cannot recognise the FOXTEL Smartcard.

Check it is the correct FOXTEL Smartcard. Check it is in the right way up. Check that the card is not damaged. If the problem continues, call FOXTEL on 131 999 for assistance. Remove the old FOXTEL Smartcard and insert the new FOXTEL Smartcard.

Insert the new FOXTEL Smartcard. Call your service provider for assistance.

The old FOXTEL Smartcard is no longer valid.

You should have received a new FOXTEL Smartcard through the post. Remove the old FOXTEL Smartcard and insert the new FOXTEL Smartcard.

This Smartcard is not authorised. Please call your service provider for assistance.

The FOXTEL Smartcard is not authorised.

Call your service provider’s telephone number to get the FOXTEL Smartcard authorised.

There is a Smartcard error. Please call your service provider for assistance.

The FOXTEL Smartcard has developed a problem.

Check it is the correct FOXTEL Smartcard. Check it is in the right way up. Check that the card is not damaged. If the problem continues, call FOXTEL on 131 999.

There is a problem with the FOXTEL Smartcard. Please call your service provider for assistance.

The FOXTEL Smartcard has developed a problem.

Please call FOXTEL on 131 999 for assistance.

This is the wrong Smartcard for this box. Please insert the correct FOXTEL Smartcard. Call your service provider for assistance.

You have more than one digital set-top unit and have put the wrong FOXTEL Smartcard in this digital set-top unit.

Insert the right FOXTEL Smartcard for this digital set-top unit. If the problem continues, call FOXTEL on 131 999.

SOLVIN

G PRO

BLEMS

��

Solving problems


The current Smartcard is not a FOXTEL card. Insert the FOXTEL Smartcard. Call your service provider for assistance.

You have put the wrong Smartcard in the FOXTEL Digital set-top unit.

Insert the right FOXTEL Smartcard for this digital set-top unit. If the problem continues, call FOXTEL on 131 999.

This programme is not available.

This programme is not currently available.

You will not be able to watch this programme.

If the problem continues, call your service provider.

You cannot purchase this programme.

A problem occurred while you were trying to purchase the programme.

Please call your service provider for assistance.

Your entitlement for this programme has not yet arrived. Please wait or re-select later.

Your authorisation may take a few minutes to arrive.

Wait a minute or two then try again. If the problem continues, call your service provider.

There is insufficient credit left on the Smartcard.

There is not enough credit left on the FOXTEL Smartcard to buy this programme.

Call your service provider so you can order this programme.

There is insufficient space left on the Smartcard. Call your service provider for assistance.

There is not enough capacity on the FOXTEL Smartcard to store the information for this programme.

Call your service provider so you can order this programme.

Initialising new FOXTEL smartcard. Please wait.

You have only just inserted the new FOXTEL Smartcard into the digital set-top unit and your service provider is still checking the card.

Initialisation and authorisation may take up to 5 minutes. Please wait. If the problem continues, call FOXTEL on 131 999.

Authorising new FOXTEL Smartcard. Please wait.

You have only just inserted the new FOXTEL Smartcard into the digital set-top unit and your service provider is still authorising the card.

Initialisation and authorisation may take up to 5 minutes. Please wait. If the problem continues, call FOXTEL on 131 999.

Solving problems



Failed authorisation. Please call your service provider for assistance.

There is a problem with the FOXTEL Smartcard.

Please call your service provider.

To receive this channel please call 131 999 to upgrade your subscription.

The programme or channel is not included in your subscription.

Please call your service provider to upgrade your subscription.

You cannot purchase this programme. Please call 131 999 for assistance.

You cannot buy this programme with the FOXTEL remote.

Please call your service provider for assistance purchasing this programme.

The batteries in the FOXTEL remote need changing. Insert new batteries within 10 minutes of removing the old set.

The batteries in the FOXTEL remote are low and need replacing.

Replace the batteries in the FOXTEL remote as soon as possible.

SOLVIN

G PRO

BLEMS

��

Solving problems

v Generalproblems* Before you check connections between your equipment, make sure you disconnect all your equipment from the power supply. When you have finished checking and making connections, safely reconnect all the equipment to the power supply (see page 42).

Problem Possiblecause Suggestedsolution

The digital set-top unit doesn’t seem to be working, and there are no lights on the front panel.

The digital set-top unit is not receiving power.

Make sure that the power lead is properly plugged in and that the power supply is switched on.

Check that the power point has power (try plugging in a lamp).

The digital set-top unit doesn’t seem to be working, and the front-panel standby light is red.

The digital set-top unit is in standby.

Press S on the front panel, or FOXTEL on the FOXTEL remote.

The digital set-top unit doesn’t seem to be working, and the front-panel standby light is green.

The digital set-top unit is not correctly connected to your other equipment, or your other equipment is not correctly set up.

Check that all the connections are properly made.*

Check that your TV is plugged into the power supply and that it is switched on.

If you are using video recorder loopthrough, check that your video recorder is plugged into the power supply and in the correct state (switched off or on) for video recorder loopthrough to work (check your video recorder’s User Guide).

Your TV is not switched to show digital channels.

Try selecting the appropriate AV channel on your TV.

The digital set-top unit doesn’t seem to be working, and the front-panel standby light is orange.

There is a problem with the signal.

Check that the satellite/cable lead is correctly connected to the digital set-top unit.*

Check that nothing is blocking the satellite dish (if you have one), for example a tree or high building.

There may be a temporary problem with the reception, caused, for example, by bad weather; try again later. If the problem continues, contact your FOXTEL provider.

Solving problems


Problem Possiblecause Suggestedsolution

The FOXTEL remote isn’t working.

Something is between the FOXTEL remote and the digital set-top unit.

Make sure you point the FOXTEL remote directly at the digital set-top unit and that nothing is between it and the digital set-top unit. The ir receive light on the digital set-top unit’s front panel should flash each time you press a FOXTEL remote button.

The batteries are flat or inserted the wrong way round.

Check the batteries and replace them if necessary.

You’ve forgotten your PIN.

There are two types of PIN:

1. FOXTEL account PIN, required to book FOXTEL Box Office titles over the phone.

2. Digital set-top unit PIN, required to change Parental Control settings and view restricted programmes.

Make sure you are using the correct PIN.

If still not working call your FOXTEL provider for advice, specifying which PIN is not working.

The PIN may have been changed by another viewer.

Try using the factory default PIN ‘1234’ as the digital set-top PIN.

If still not working call your FOXTEL provider for advice, specifying which PIN is not working.

You can’t use the FOXTEL remote to change channel.

The digital set-top unit may be in ‘av mode’ (see page 37).

Press FOXTEL on the FOXTEL remote to put the digital set top unit back into FOXTEL viewing mode.

Due to continued product improvement, this specification may change without notice.

GeneralOperating voltage: 240 V AC ± 15%; 50 Hz

Power consumption: Cable set-top unit - 10 W (max.);

Satellite set-top unit - 15 W (max.)

Weight: 1 kg

Dimensions (W x H x D): 275 mm x 41 mm x 175 mm

Operating temperature range: 0° C to +50° C

Storage temperature range: –20° C to +60° C

RearpanelconnectorsCABLE/SATELLITE SIGNAL INPUT: IEC 169-24 F-type female

OPTICAL AUDIO OUT: Digital-audio optical output

RS232: Serial connector 9-way D type

TV SCART: SCART (composite video out; component Y Pr Pb out: RGB out; S-Video out)

VCR SCART: SCART (composite video out; S-Video out)

MAINS INPUT: IEC 320 2-pin reversible

FOXTEL Digital Subscription Agreement is available on the FOXTEL website at www.foxtel.com.au

You can also obtain a copy by calling your service provider.

Theproductcomplieswiththefollowingsafetystandard:- AS/NZS 60065

TheEMC(Electro-MagneticCompatibility)specificationoftheproductisasfollows:- AS/NZS CISPR 13 - AS/NZS CISPR 22

GLO

SSARY

��

Specification

4:3 The standard shape of TVs and programme transmissions.

Standard - 4:3 programme on a 4:3 TV

14:9 A display option for TV programmes. It is slightly wider than 4:3 but not as wide as 16:9.

14:9 programme on a 4:3 TV 14:9 programme on a 16:9 TV

16:9 The widescreen shape of TVs and programme transmissions. The Widescreen symbol (see right) displays on the i-search banner when a programme is transmitted in a widescreen format.

Widescreen - 16:9 programme on a 16:9 TV

AC3 Enhanced Dolby Digital sound. If you have used a digital-optical lead to connect the set-top unit to audio equipment with Dolby Digital decoding capabilities, you can select this option for enhanced sound. (see page 31)

Closed Captions A transcription of the audio soundtrack displayed on-screen. You can turn Closed Captions ‘On’ or ‘Off ’ (see page 30). The Closed Captions symbol (see right) displays on the i-search banner when Closed Captions are available.

i-box An information box which gives extra information about a programme listed in the i-search banner, TV Guide, FOXTEL Box Office or Personal Planner.

i-search banner The channel and programme information banner that displays when you change channel or press select while you are watching FOXTEL Digital.

Letterbox A description of how widescreen (16:9) programmes display on a standard (4:3) TV.

The whole of the widescreen transmission displays, but black bars will appear at the top and bottom of the screen.

Letterbox - 16:9 programme on a 4:3 TV

MPEG Standard digital-optical audio from the set-top unit’s combined audio connector.

CCCC

Glossary


GLO

SSARY

��

Glossary

Pillarbox A description of how standard (4:3) programmes display on a widescreen (16:9) TV.

The whole of the picture displays, as if it were on a standard TV, with black bars at either side of the picture.

Pillarbox - 4:3 programme on a 16:9 TV

PIN Personal Identification Number for use with your set-top unit (not your account PIN), used to restrict access to certain areas of your FOXTEL service.

SCART lead The type of lead you use to connect your equipment via the SCART connectors (see the diagram, right).

S/P-DIF ‘Sony/Philips Digital Interface’ - the optical-digital audio format of the set-top unit’s optical audio connector.

STU An abbreviation for set-top unit.

Subtitles Text on your TV screen that is a transcript or translation of the programme’s audio soundtrack, usually used for foreign-language programmes. The Subtitles symbol (see right) displays on the i-search banner when subtitles are available. Subtitles appear automatically. You cannot choose whether they appear or not.

Congratulations–theFOXTELserviceisinstalled.Nowyou’rereadytoexperiencetelevisionlikeneverbefore-FOXTELwillchangethewayyouwatchtelevisionforever!

Below is some useful information regarding the FOXTEL setup. If calling FOXTEL on 131 999, be sure to have these details ready so we can assist you promptly with your enquiry.

My Account Number is: _ _ _ _ _ _ _ _ _ _

Inmy room

OnmyTV,FOXTELison... A

OnmyVCR,FOXTELison... B

OnyourTV,accessyourVCRchannelbypressingtheAVbuttonontheFOXTELremote.

OR

MyVCRistunedontomyTV’s... C

WheninstructedtoswitchtoChannelA,BorC,switchtothechannelwrittenabovebyyourinstalleronthecorrespondingfield.

Welcome to FOXTEL


BeforecallingFOXTELfortroubleshootingassistance,pleaserunthroughthefollowingsteps:

Checkwhen

completeWhatshouldIcheck? WhatdoIdonext?

Is the power lead from the FOXTEL Digital set-top unit connected to the power point and the power turned on?

If not, connect thepower lead and turnon the switch at thepower point

Is the FOXTEL Digital set-top unit standby button green?

If not, press thestandby button onthe FOXTEL Digital set-top unit

Is the television on the A Channel? If yes, ensure you havepressed the FOXTELbutton on the FOXTEL remote

Is the smartcard inserted correctly? Ensure the gold chip isfacing down and thearrow on the top ofthe smart card is facingthe FOXTEL Digital set-top unit

Is the FOXTEL cable from the FOXTEL wallplate to the FOXTEL Digital set-top unit tightly secured?

If not, tighten theFOXTEL cable to thewallplate and theFOXTEL Digital set-top unit

Are the leads from the FOXTEL Digital set-top unit to the TV connected?

If not, connect theleads

Try performing a ‘soft re-boot’ of the FOXTEL Digital set-top unit. To do this, press the reset button on the front panel of the FOXTEL Digital set-top unit, holding it down for three seconds.

Once this is complete,press the standbybutton on theFOXTEL Digital set-top unit

Welcome to FOXTEL

®

Pace Micro Technology plcVictoria Road Saltaire ShipleyWest Yorkshire BD18 3LF England

Pace and are trademarks and/or registered trademarks of Pace Micro Technology plc.

www.pacemicro.com

Welcome to FOXTEL Digital!...............................1 The FOXTEL Digital set-top unit ....................................1 Updates to the digital set-top unit..................................1 Getting in touch with FOXTEL.........................................1

For your safety ......................................................2

Getting Started ....................................................3 Switching the digital set-top unit on and off .............3 Changing channel......................................................................3 Blocked channels..............................................................3 Changing the volume..............................................................3 What is the FOXTEL Digital Guide?..............................4

Using the FOXTEL remote control withthe FOXTEL Digital Guide .........................................5

Using the i-search banner ....................................................6 Setting a reminder...........................................................6 Displaying the i-box.................................................................7

What are Closed Captions? ..........................................7Codes and symbols in the programme

information screens.....................................................7

Using the FOXTEL Digital Guide.........................9 TV Guide ..................................................................... 9 Finding a programme..................................................10

Choosing a programme to watch nowor later.............................................................................15

Personal Planner.......................................................16 Programme Reminders .............................................17 Using AutoTune .............................................................18 Programme clashes......................................................19

Deleting a programme from yourPersonal Planner ........................................................19

FOXTEL Box Office ................................................20Ordering a FOXTEL Box Office title ............... 21

Active..........................................................................22 Accessing Active Applications................................22

Setup....................................................................23

Using the Setup screens ....................................................25 Changing your Parental Control settings..................26 Blocking Channels.........................................................27 SettingViewing Restrictions ....................................28 Setting Adult Filter........................................................30 Changing your PIN.......................................................31 Changing your Personal Planner settings .................32 Setting Favourite Channels...............................................33

Contents

Using the System Settings.................................................34 Picture Settings...............................................................34 Audio and Language Settings.................................36 System Details ................................................................36 Signal Test...........................................................................36 SystemTest .......................................................................36

Using AV mode to watcha video recording.......................................................37

Looking after the FOXTEL Smartcard ......................38 Replacing the batteries in the remote control......39

The FOXTEL Digital set-top unit ...................... 40 Front panel ................................................................................40 Rear panel ..................................................................................41 Connections to the digital set-top unit .....................42

Viewing the Help Channel ...............................................43Solving Problems .................................................43

On-screen messages............................................................44 General problems..................................................................47

Specification........................................................49

Glossary ...............................................................50

Welcome to FOXTEL ..........................................52

Using the Setup banner ..................................................... 23

502-1210404

pace micro technology plc contents - foxtel · this product incorporates copyright protection...

Documents