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Packing standards and guidelines for vehicle parts by GM

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  • GM Customer Care and AftersalesPackaging Standards and Guidelines-1-Rev 12/11

    Customer Care and Aftersales (CCA)Packaging Standards and Guidelines

    UNITIZED & BULKRevision December 2011

    NOTE: These Guidelines include both a Unitized and a Bulksection. There are links in both sections, suppliers are required to check periodically the Guidelines in https://gmsupplypower.covisint.com to get the most upto date links.

  • GM Customer Care and AftersalesPackaging Standards and Guidelines-2-Rev 12/11

    Table of ContentsCover page ................................................. 1 Table of Contents ...................................... 2-3Introduction ............................................... 4FAQs-Packaging Website ........................ 5-7General Information UNITIZED ................ 7 Barcodes 7

    Graphics 7

    General Label Requirements ................... 7 Merchandise Package 8

    Distribution Package 8

    Unit Load/Overpacking 8

    Overpack Packaging 8

    Inbound Shipping Requirements ............. 9Returnable Containers ............................. 10Packaging Spec Form & Website ........... 11-14 Accessing Website 11

    Special Packaging Instructions 11

    Definition of Terminology 12-14

    Packaging Material Specifications 15

    Coating/Paint Specifications 15

    Special Processing Instructions 16

    General Instructions ............................... 17-21 Date Codes 17

    Type Style Requirements 18

    Country of Origin 19-21

    Kits with Foreign Source Content 21

    D.O.T. Requirements 21

    Requirements for Rust Free Shipments 22

    Imprinting Standards..................................23Product Identification ............................... 24-51 Barcodes 24

    ACDelco-Label Design Elements 25-26

    GM-Label Design Elements 27-28

    Label Designs 29

    Label Placement on Non-graphic Merchandising Cartons 29

    ACD & GM long labels (0A084657,1203&1204) 30

    Distribution Case Identification-ACDelco 31

    Distribution Case Identification-GM 32

    Sample Labels 33

    Label Supplier List 34

    Placing Product ID onto a Package 35

    Imprinting/Labeling with Limited Space 35

    Imprinting/Labeling ACDelco Graphic Cartons 35

    Imprinting/Labeling GM Graphic Cartons 36

    Polybag Types/Closures 37

    Auto Bags Imprinting Layout 38

    Films/Cohesive Paper Imprinting Layout 39

    GM1724 label Info, Q&A 40-41

    1724 Label Ship From Address 42

    Shipping Containers - GM1724-A 43

    Palletizing for CCA - GM1724-B 44

    Palletizing for CCA - GM1724-C 45

    Plate Codes - General Information 46

    ACDelco Plate Codes 47

    GM Plate Codes 48-49

    Universal Plate Codes 50

    Additional Plate Codes 51

    Corrugated Container Closure ................ 52-56 Requirements 52

    Staples 52

    Hot Melt Adhesives 53

    Tape 54

    Stitching 55

    Banding 55

    Closure Code Specifications 56

    Palletizing Requirements ......................... 57-61 Design Performance Requirements 57

    Pallet Specifications 57

    Load Arrangements 58

    Mixed Loads 59

    Requirements for Overpack Containers 60

    Additional Reqts for Ship Direct Shipments 60

    LTL vs. Small Carrier Shipments 60

    Pallet and Shipping Container Identification 61

    CCA Hazardous Material Reqts ............. 63-66 Definitions ................................................... 63

    General Reqts for Haz Mat Transport .... 64 Classifying a Haz/Dangerous Part 64 General Packaging Overview 64

    Labeling and Marking Reqts 64

    denotes changes/additions

  • GM Customer Care and AftersalesPackaging Standards and Guidelines-3-Rev 12/11

    Special Permits/Certificates .................... 66Potential Penalties for Non-Compliance 66Contact Info for Haz Mat .......................... 66

    BULK Section-pg. 67 Bulk Cover Page ....................................... 67Supplying Parts to CCA ............................ 68 Accessing Website ....................................... 68 Returnable Containers ..................................68

    Expendable Containers .................................68

    Inbound Shipping Requirements ............. 69Coatings/ Paint Codes ............................. 70Country of Origin ...................................... 70-71Rust Free Shipments ................................ 72GM1724 Labeling Information.................. 73-76 GM1724 Information 73

    Q & A - GM1724 label 73

    GM1724-A Label 74

    GM1724-B Label 75

    GM1724-C Label 76

    Palletizing Requirements ......................... 77-80 Design Performance Requirements 77

    Pallet Specifications 77

    Load Arrangements 78

    Mixed Load 79

    Requirements for Overpack Containers 80

    Pallet and Shipping Container Identification 80

  • GM Customer Care and AftersalesPackaging Standards and Guidelines-4-Rev 12/11

    INTRODUCTION

    The purpose of this guide is to provide an overview of General Motors Customer Care and Aftersales packaging requirements.

    Suppliers should familiarize themselves with these specifications and guidelines and use them as an aid to interpreting and executing our specifications.

    Establishing and maintaining two-way communication is encouraged and will benefit both supplier and General Motors Customer Care and Aftersales in alleviating misunderstandings.

    Please contact the Package Engineering Department if any area of this manual requires further clarification or explanation. Correspondence should be directed to:

    Mailing Address: Email:General Motors-Customer Care and Aftersales [email protected]: Package Engineering DepartmentMail Code 484-393-0233023 Airpark Drive NorthFlint, MI 48507Fax: (810) 606-4008

    Environmental Statement

    The world has entered an age of environmental concern. General Motors shares this concern and wishes to comply with all local, state, federal and international regulations and laws that impact the packaging of our service parts.

    Laws and regulations are being proposed and passed at a very rapid pace. This demands a constant awareness of not only the effect of laws on your business but also how these laws affect GMs business. This rapid rate of change will cause all of us to continuously review our packaging materials and methods for compliance. Certain packaging may no longer be used. Any materials that contain heavy metals in their composition are being banned in many states. We caution all of our suppliers to be aware of the materials they are using and being supplied.

    GM supports the recyclability of packaging materials. Materials readily recyclable in the majority of communities is desirable. Materials such as plastics should be identified with standard symbols that indicate recyclability and content. Corrugated containers should be identified as recyclable. Other materials should be identified in a standard manner consistent with existing laws and regulations.

  • GM Customer Care and AftersalesPackaging Standards and Guidelines-5-Rev 12/11

    FAQs for the GM CCA Packaging Website

    http://gm.gpkg.com

    1. How do I obtain a user ID?

    User ids for accessing the website can be obtained by e-mailing a request to [email protected] (include your source code or DUNS number for any that you need access to).

    2. What are the password requirements ?

    The website requires you to follow GM information security rules for managing your user id and password. Your password must be at least 8 characters long. Your password must contain 3 of the following 4 types of characters:

    English upper case letters A, B, C, ... ZEnglish lower case letters a, b, c, ... zWesternized Arabic numerals 1, 2, 3, ... 9Non-alphanumeric ("special characters) such as punctuation symbols Passwords may not contain your user name or any part of your full name. (Passwords should not contain names or words easily identifiable with you. e.g. your family member's names, name of your pets, etc.) You must change your password every 90 days You can re-use a specific password only once every 12 months.

    Of course, all of the above are all set on the website. Further protection decided on the website to assure information security include: If you mistakenly enter the wrong password when you try to log-on five times, your website account will be dis-abled. (In such cases, you will have to e-mail to [email protected] to get your account enabled.) This is a standard security precaution to stop someone trying to break into your account. If you don't log onto the website for 90 days, your network ID will be disabled. Should you be on extended leave, or business trip and cannot log onto the network during this time, you will have to e-mail to [email protected] to have your ID enabled. Temporary passwords are issued when a new user id is assigned. This password is valid for only five (5) days. On logon screen enter your user id and check "Reset password" to issue another single use password.

    3. Can I find GM's packaging supplier for a material ?

    Yes- after expanding a BOM to show all components in the tree, highlight the specific packaging component and the CCA contracted supplier shows in the grid view. Make sure the grid sync button is checked. Selecting the supplier name in the grid allows you to see the supplier address in the detail (far right) view. If not on contract with GMCCA, there will be no data.

    4. Where to find and understand unitizing responsibilities ?

    Your contract is the binding document that tells you whether you are responsible for unitizing any specific part number.

  • GM Customer Care and AftersalesPackaging Standards and Guidelines-6-Rev 12/11

    5. How do I determine the active packaging spec ?

    The Active BOM on a part is indicated by the BOM number in BOLD text. Other inactive or deactivated BOMs can be viewd on the website, but the active BOM is the current required packaging.

    6. How do I view any Special Packaging Instructions for a part ?

    Under any given part number, expand the Files folder to download a SPI document.

    7. How do I determine what packaging changes were made to prompt email notification ?

    A change in the packaging specification generates an e-mail notification to the supplier assigned to the part being changed. Detailed change information is included in the emai.

    8. How do I locate the GMCCA Packaging Standards and Guidelines Manual ?

    Located on the Dashboard is a link to the Packaging Standards and Guidelines, it is in the Support window.

    9. How do I change my contact information ?

    Located on the Dashboard is a link to update your contact information. It is in the Settings window.

    10. How do I change my password ?

    Located on the Dashboard is a link to update your password information. It is in the Settings window.

    11. Who can add user accounts and their contact information ?

    A Supplier Administrator was assigned to each source when the website launched for suppliers. The person who receives the CCA Request for Quotes was the default contact. Your Supplier Administrator can add users for your company.

    12. Who can change account role ?

    Your Supplier Administrator can change your account role.

    13. How do I submit a question that is not outlined in FAQ's ?

    Submit your questions to [email protected].

  • GM Customer Care and AftersalesPackaging Standards and Guidelines-7-Rev 12/11

    GENERAL INFORMATION-UNITIZED:

    There are two ways to supply unitized parts to CCA. They are:

    1. Unitized parts are packaged to CCA packaging specifications. Sourced package material must arrive damage free with full container integrity to the receiving point and the customer. To unitize for , suppliers should first have the packaging specification for a part. Unitizing for involves several key concepts: a.) barcodes b.) graphics c.) product identification (labeling) d.) merchandise packaging e.) distribution packaging f.) palletizing

    2. Ship Direct Unitized - A Ship Direct Supplier is a supplier who ships unitized material directly to customers, dealers and/or ACDelco customers. Ship direct suppliers do not ship to facilities but are held to the same packaging standards detailed within this manual. Refer to the Outbound Requirements and Palletization Requirements section for additional information.

    BAR CODES:

    Bar codes are required on all packages, see section titled Bar Codes in this manual. We use three bar code symbologies depending on our customer requirements:1.) ACDelco product line-UPC Version A bar code is required on the merchandise package. 2.) ACDelco product line-The UCC-14 (I 2 of 5) bar code is required for the distribution packages and pallet loads.3.) GM product line-Code 39 bar code is used for the merchandise and distribution packages.

    The UPC Version A and UCC-14 are required when specified by packaging specifications,the default is Code 39 barcode.

    GRAPHICS:

    CCAs customers require use of several different graphics on our labelsand packages. The most common are GM and the ACDelco line of products.GM Accessories, GM Vehicle Care, and GM Performance Parts are also valid types of graphics. Graphics are controlled by the Packaging Specifications.

    Supplier graphics are not acceptable unless indicated on the Packaging Specification.Artwork, if required should be coordinated with the Packaging Engineering Department.

    GENERAL LABEL REQUIREMENTS:Product identification labels must be printed with a high quality logo, offset printed.The logo is to be of the approved and specified colors. Logos used on labels and packaging must be obtained from Packaging Engineering. Scanning is not acceptable. Laser and dot matrix printing of logos is not permitted. See the New Generation Supply Power for a list of approved label suppliers.Warning labels with verbiage should be at minimum English (French and Spanish also can be shown on these labels).

  • GM Customer Care and AftersalesPackaging Standards and Guidelines-8-Rev 12/11

    MERCHANDISE PACKAGE:The merchandise package (also called the unitizing package or unit package) is the lowest level of packaging associated with a part. Product identification is either applied with a label or printed directly onto a package. An example is for GM Parts, the label most likely to be used is the 1207 or 1216, see Label Design Elements in this manual.

    DISTRIBUTION PACKAGE:The second level of package is called the distribution package or some may know it as a master pack or a shipping container. The level of package may or may not be specified by . If does not specify the container, the unitizer has the flexibility to choose one of their own standard containers. The proper label to identify this level of package is the GM Corporate GM 1724-Alabel (see section Distribution Containers-GM 1724-A in this manual).If the product is an ACDelco product it may also require a UCC-14 bar code in addition to the bar codes on the GM 1724-A label. If orders are not rounded to the distribution quantity the supplier does not need to ship using the distribution package specified, i.e . use a smaller shipping carton.The weight of the distribution container + parts should be 20 pounds or less, unless specified by Packaging Engineering.

    UNIT LOAD:Unit load or pallet load is the highest level of package in the system.This level of package my or may not be specified by CCA. When CCA does not specify the pallet, the required size is the 48 x 40 GMA style pallet. The unit load should not exceed 45 in total height unless the size of the product so dictates a larger or higher unit load. The proper label to identify this level is the GM Corporate GM 1724-B or C label (see Palletizing for CCA-GM1724-B in this manual). The product requirements are the same as described above under Distribution Package.

    OVERPACK PACKAGING:*Bulk and unitized parts that are shipping using over pack cartons should be shipped in packages that are proportionally sized to the part(s) being shipped. Minimize void space within containers to maximize cube utilization of containers.

    *Refer to the CCA Overpack Guidelines for requirements on handling ship direct less than pallet load shipments and for packages that require overpacking. Log onto https://gmsupplypower.covisint.com for the latest edition of the GMSPO Overpack Guidelines manual. After logging into site, click on Document Library at top of page, then click Supply Chain folder, then Customer Care & Aftersales (CCA) folder, then North America folder, then GMCCA Packaging Eng. (as GMSPO) folder, then GMSPO Packaging Information, then GMSPO Overpack Guidelines Ship Direct and then the .pdf file called GMSPO Overpack Guidelines Ship Direct.pdf.

  • GM Customer Care and AftersalesPackaging Standards and Guidelines-9-Rev 12/11

    Inbound Shipping Requirements for GM Aftersales SuppliersAll GM Aftersales suppliers are required to adhere to inbound shipping requirements shown on Next Generation GM Supply Power. Log into https://gmsupplypower.covisint.com. Click on the header Document Library, then Supply Chain, then Customer Care & Aftersales (CCA), then North America. Suppliers will find the following requirements for inbound ship-ment preparation pertaining to North America Aftersales warehouse and ship direct shipments, as well as Saturn Customer Care and Aftersales:

    In the GMCCA Supplier Info Manual folder: 1) Click on the GMCCA SupplierInfoManual subfolder to find the following: Advanced Shipping Notification (ASN) Information.doc Charge Back For Not Meeting North American Shipping Guidelines Country of Origin Requirements Bulletin and Attachments Directory SPO Canada Directory SPO U.S. EDI Overview EDIFACT Help Guide GM Supply Power (GMSP) Overview General Ship Direct Guidelines Generic Domestic Launch Timing Chart Initial Order (IO) Label Letter Material Release Information Multi-Lingual Requirements Bulletin North American Shipping Guidelines Packaging Standards & Guidelines Letter (Includes Country of Origin & Overpack Labeling) Purchasing Phone List Readiness Overview Receipt Payment Process GMCCA Ship To Addresses Service Strategy Guide Ship Direct Window Shipping Requirements Shipping To CCA Menlo Logistics Whse. Located in Mexico Supplier Roles and Responsibilities Transportation Requirements for Shipments from Mexico to US Canada Transportation Requirements for Shipments to US & Canada from Suppliers with FOB Mexico

    2) Click on the CCA Ship Direct Folder to find the following: Packing Slip Requirements

    3) Click on the CCA Ship Direct Statement of Reqmts (SOR) Folder to find the following: CCA NA Accessories Statement of Requirements (SOR) CCA NA GM Parts / AC Delco Statement of Requirements (SOR)

  • GM Customer Care and AftersalesPackaging Standards and Guidelines-10-Rev 12/11

    SUPPLIER STANDARD REQUIREMENTS FOR RETURNABLE CONTAINERS

    GENERAL INFORMATION:

    The storage space for the GM Containers must be secure. All lost or stolen GM equipment will be replaced/re-paid by the supplier site where it was deemed to have been lost or stolen at.

    All container scrap forms (GM 1120) can be found at: http://www.gmcontainers.com/PDF/supplierforms/NLOC1120_Scrap-Recycling-Form.dot

    These must be filled out by the supplier and sent into GM NAO or GM CCA Containerization. All material that is in the scrap process should be kept at the suppliers facility to be scrapped unless specified differently by the GM Containerization Group.

    Suppliers with excess returnable containers should contact CCA Containerization for disposition. Email: [email protected].

  • GM Customer Care and AftersalesPackaging Standards and Guidelines-11-Rev 12/11

    Accessing the CCA Supply Power Website

    The Packaging Standards and Guidelines Manual is now located on https://gmsupplypower.covisint.com. Below are the steps to access the manual:

    1.) Log into https://gmsupplypower.covisint.com. You will need a user name and password. If you do not have a password, you must register.

    2.) Click on the Document Library header at the top.3.) Click on the folder name Supply Chain.4.) Under the folder name Customer Care & Aftersales (CCA) click on the North America link.5.) Under the folder name GMCCA Packaging Eng. (was GMSPO) click on the Packaging Standards and Guidelines link.

    You will also note other documents-Labeling, Michigan Cross Dock, etc.6.) Click on the folder name Packaging Standards and Guidelines. 7.) Click on the .pdf file name Packaging Standard and Guidelines.pdf. You will also notice other packaging information -a change log and a Whats New document.8.) You will need Adobe Reader to open up the Guidelines.

    If you need assistance with the site pleases click on the Contact Us link at top of the page. Refer questions on the CCA Packaging Standards and Guidelines Manual via email at [email protected].

    Special Packaging Instructions(PD 1130)

    The Special Packaging Instructions illustrate the assembly of complex packages or define other critical packaging instructions.

    Instruction: 46 Page 1 of 1

    Special Packaging Instructions

    Revisions Date Code By Ckd By Reason (Use only as a loading guide) Identify components (packaging material and parts ) before proceeding with Instructions

    Issued By: M. Goebel Date: 6/9/04 All inquiries regarding the above specifications are to be directed to Packaging Engineering , Service Parts Operations, Division of General Motors Corporation, 6200 Grand Pointe Dr., Grand Blanc, MI 48439-2222 Ph. (810) 606-4109.

    Customer Care and Aftersales

  • GM Customer Care and AftersalesPackaging Standards and Guidelines-12-Rev 12/11

    *Definition of Terminology and Explanation of Data Fields DATA FIELD NAME DEFINITION OF TERMINOLOGY AND EXPLANATION

    Part Number - (GM Part.) This is the GM part number to be preprinted or imprinted on the merchandising container or product ID label.

    Part Name - (PART NAME:)

    (FRENCH NAME:)

    (SPANISH NAME:)

    This is the product noun names to be preprinted or imprinted on the merchandising container or product ID label in accordance with the attached product ID standards. Note: French and Spanish accents and special characters are required to be preprinted or imprinted on the container or ID label.

    Last Rev Date Date of the last packaging revision. (MM-DD-YYYY)

    Date Printed Document generation date. (MM-DD-YYYY)

    Pack ID - (PKG ID:) This is the package engineering control code and is defined as follows:

    A - Part is packaged by Allied GM Division.

    P - Requires unit packaging and/or identification.

    M - Part number is stamped or embossed in the product and does not require unit packaging.

    N - Part does not require packaging or identification.

    ACDelco Number - (AC DELCO PART:)

    This is the ACDelco catalog number (short number or type number). When this number is different than the GM standard number it is also to be preprinted or imprinted on the merchandising container or product ID label.

    Line Code - (LC:) This is the ACDelco line code.

    Group Number - (GROUP:) This is the GM parts catalog group number. It is to be preprinted or imprinted on the merchandising container or product ID label. If the group number is 66.666, 77.777, 88.888, 99.999 or blank, do not preprint or imprint this catalog number on the package or product ID label. ACDelco exclusive parts do not require catalog group number.

    Core Group - (Core Grp:) This is the Remanufacturer core group number. It is to be preprinted or imprinted on the merchandising container or product ID label.

    AWC/US:, AWC/CA:, PUR IND:, F CNTL:

    GMCCA internal fields

    Special Processing - (Spec Proc:) Codes referring to special processing requirements

    Design Engineer - (Dsgn Eng:) GMCCA Packaging Engineer Name

    Special Packaging Instructions (Spec Pkg Inst)

    An indicator to denote that special instructions have been issued explaining the forming, loading, closing, marking, etc. for the containers specified.

    Graphics Code - (GRAPH CD:) A code to indicate the type of graphics i.e.:(ACDelco, GM) required on the package and/or label. See package material specification for correct graphics type and layout.

    Paint Code - (PAINT CD:) The prime paint, surface plating or rust prevention coating required by engineering blueprint or specification.

    Right and Left Hand (R/L) This is the package engineering control code and is defined as follows:

    R Right hand part number

    L Left hand part number.

  • GM Customer Care and AftersalesPackaging Standards and Guidelines-13-Rev 12/11

    Merchandising Quantity - (Merch Qty/Sat Dist Pk:)

    This is the number of pieces of the part to be packed in the merchandising container specified. This quantity is to be preprinted or imprinted on the merchandising container or product ID label.

    Distribution Quantity - (Dist Pack Qty:) This is the quantity of pieces of the part that are in the distribution container if specified. NOTE: This is the actual number of pieces not the number of merchandising containers. This quantity is to be preprinted or imprinted on the distribution container or distribution label.

    Unit Load Quantity - (Unit Load (Std) Qty:)

    The quantity (in pieces) of parts in a rack or on a pallet.

    Merchandising UPC - (Merch UPC) UPC Version A bar code associated with the merchandising quantity (where applicable). If barcode not shown default to Code 3 of 9.

    Distribution UPC- (Dist UPC) Interleave 2 of 5 bar code associated with the distribution quantity (where applicable). If barcode not shown default to Code 3 of 9.

    Unit Load UPC (Unit UPC) Interleave 2 of 5 bar codes associated with the unit load quantity (where applicable). If barcode not shown default to Code 3 of 9.

    Single Piece UPC (Sngl PC UPC) UPC Version A bar code associated with the sub-pack quantity. (IE. Spark Plugs: Single piece UPC is preprinted or imprinted on each single piece container)

    Units Per Layer (TI): This is the number of packages per layer on a pallet or rack

    No. of Layers (HI): This is the number of layers on a pallet or rack

    BOM ID: GM GlobalPkg Bill of Material identification number

    BOM Status: BOM Status indicates the status of the BOM ID

    Components Indicates the packaging materials required to package the part for the selected BOM ID. Note: The active BOM ID is highlighted, if part number has more than one BOM ID.

    Package Type - (PKG TYPE)

    Package Number - (GMSPO No) The number assigned to the packaging material specifications.

    Package Units - (Qty and Amount) The unit of measure of the packaging material to be used i.e.: (1 pc., 12 ft., 4 in., 10 oz. etc.)

    Merchandising Carton - (M) The unit container which is associated with the merchandising quantity.

    Merchandising Label - (L) The product identification label on the merchandising container or on the part when no merchandising container is specified.

    Distribution Carton - (D) The over-pack, overwrap, etc., of the merchandising containers (Master pack).

    Distribution Label - (Y) The label to be used on the distribution container to show part numbers (ACDelco and GM) and distribution quantity.

    DATA FIELD NAME DEFINITION OF TERMINOLOGY AND EXPLANATION

    The code to indicate the type of material specification required.A - Inserts, fillers, corrosion inhibitors, special labels, etc.B - Bar Code requirements.C - Closure codeD - Distribution container (master pack)I - Imprinting SpecificationL - Merchandising container labelM - Merchandising container (unit container)O - Optional merchandising containerP - PalletS - Internal sub-packs contained in the unit package. Sub-Packs are not subject to I.D. standards.W - Pallet or rackY - Distribution container label

    Contd Definition of Terminology

  • GM Customer Care and AftersalesPackaging Standards and Guidelines-14-Rev 12/11

    Unit Load (P or W) The pallet or rack used to accomplish the unit load or source pallet quantity.

    Additional - (A)

    Sub-Packs (S)

    Additional package components required to complete the packaging requirements, i.e.: inserts, fillers.

    Sub packs are internal packages contained in the merchandising/unit package

    Closure (C) Container closure shall comply with good commercial practice and conform to carrier regulations. Exact methods of closure will be specified with a package specification or special instructions when required.

    LOCATION/LAYOUT of PRODUCT IDENTIFICATION

    Corrugated Carton Labels shall be located in the center of the end panel. Printing product identification information directly on corrugated cartons is acceptable as outlined in the Packaging Standards and Guidelines Manual.

    Folding Boxes, Labels, Bags, Pouches, Envelopes, etc

    Location for imprinting product identification information can be found in the Packaging Standards and Guidelines Manual.

    Exceptions will be noted on special packaging instruction documents or on individual package material specifications.

    Processing Lot Identification Date Codes are required as outlined in the Packaging Standards and Guidelines Manual.

    Any question on these date code instructions must be referred to our Department.

    Sample Parts Sample packaged parts may be required for sample approval by our Package Engineering Department or Quality Systems Department prior to the first shipment.

    Shipping Requirements Packaged Service Parts

    DATA FIELD NAME DEFINITION OF TERMINOLOGY AND EXPLANATION

    Returnable Shipping Containers:

    Returnable shipping containers to have vendor's name and return address clearly stamped, stenciled or otherwise identified.

    In addition to the above packaging requirements, unless otherwise specified, shipping and palletizing requirements are outlined to assist you in meeting our material handling objectives. Any exceptions to these requirements must be referred directly to the Package Engineering Department when quoted. It must also be taken into consideration that all material shall be suitably packed, marked and shipped in accordance with the requirements of common carriers in a manner to secure the lowest transportation costs. Refer to Packaging Standards and Guidelines manual.

    Contd Definition of Terminology

  • GM Customer Care and AftersalesPackaging Standards and Guidelines-15-Rev 12/11

    Valid CCA Paint Codes

    02 : Prime paint - meets GM spec 1248300603 : Oil coating - used for long term buys22 : Prime paint - cathodic elpo meets GM spec 1248300184 : Refer to part drawing

    Coating/Paint Specifications

    To protect machined parts, exterior sheet metal and other surfaces which may corrode, certain parts require a paint coating or other surface treatment.

    The specification number is indicated in the PAINT CD field.

    PackagingMaterialSpecifications

    The Packaging Material Specifications detail requirements necessary to fabricate the package, defining size, material, construction and printing (graphics).

  • GM Customer Care and AftersalesPackaging Standards and Guidelines-16-Rev 12/11

    SPECIAL PROCESSING INSTRUCTIONSThese instructions appear next to the data field labeled SPEC PROC.

    AL Aluminum part-requires special paint routing.

    AP Always Packaged

    BA Autobag if distributable

    BG Bulk Glass program: shipped direct to GM customer by participating supplier.

    BL Label if distributable

    CG Core group

    CN Collision Program

    CV Curved Molding

    DM High Damaged part

    DQ Distribution Qty

    LN To be reviewed by CCA Pkg-to determine if distributable or non-distributable packaging is needed.

    PJ J-Car, Toyota part

    R Part must be repackaged.

    RI Rolled Molding, adhesive rolled inside

    RL Rolled Part

    RK Unit load is in production container

    RO Adhesive rolled outside

    SE Saturn Exclusive

    SS SSR part

    TP Third Party Package

    UI Parts arriving Unitized Incorrectly

    WD Part is processed on cable winder machine

    WP Wrapped part

    01 Part number ID on part, not specified by print

    02 Part must be contained in a bag or pouch identified with GM product ID

    03 Each part to be individually identified with GM product ID label.

  • GM Customer Care and AftersalesPackaging Standards and Guidelines-17-Rev 12/11

    General Instructions

    Date Codes

    Every service part or maintenance and accessory item which is packaged, and/oridentified is to have a date code designating the unitizing date (the date the part ispackaged or labeled) imprinted or stamped thereof. This date code is included on theproduct identification label or imprinted package.

    NOTE: The date code should be the actual date the part is packaged but can be +/- 2 days of the pack date.Example, part packed out on January 3, 2011, date code can be 11001 to 11005.

    The source code is the CCA five digit source code as established by the CCA Global Supply Chain Department.

    The source code is also available in the Packaging Label Information file in https://gmsupplypower.covisint.com. The source code to be shown on the package is the source that actually packages the part.

    If unitizing is performed at a CCA location, the source code is replaced by the plant code (three digit number).

    Shown below is the required layout.

    The date code includes the source code followed by a space andthen the two digit year and then the three digit Julian date.

    If packaging is performed at other than a GM Customer Care and Aftersalesfacility, the processing lot identification will be a source and datecoding system in accordance with the following:

    Example: These parts were unitized on July 13, 2011.Unitized at ABC Company.

    01234

    Source CodeSupplier ABC

    Company

    To appear on package: 01234 11194 To appear on package: 001 11194

    Unitized at CCA Parts Plant Location.

    11

    Year(2011)

    194

    Julian Date

    ( )

    001

    Plant CodeFlintPlant

    11

    Year(2011)

    194

    Julian Date

    ( )

  • GM Customer Care and AftersalesPackaging Standards and Guidelines-18-Rev 12/11

    Type Style Requirements

    Acceptable fonts include:

    GM Parts Graphics ACDelco Graphics Arial Arial GM Gothic Eurostile Helvetica (except oblique) Univers 47 Condensed Stone Serif Univers 67 Condensed

    All in bold type style

    Arial is included with Microsoft Word GM Gothic is available from the following sources:

    Derouin & Font27319 Grant St.St. Clair Shores, MI 48081Ph: (810) 779-9288

    Lettergraphics Detroit2000 Porter StreetDetroit, MI 48216Ph: (313) 964-2300

    Lettering Inc.26530 W. 8 Mile RoadSouthfield, MI 48034Ph: (248) 223-9700

    Rest of the fonts are available from Adobe Systems Type On Call (www.adobe.com).

  • GM Customer Care and AftersalesPackaging Standards and Guidelines-19-Rev 12/11

    CCA Country of Origin RequirementsThis section covers CCA contractual and regulatory origin requirements identified in Section 304 of the U.S. Tariff Act of 1930, as amended 19 U.S. Code 1304, and 19 U.S. Code 1202. Conformance to these requirements and regulations is mandatory to prevent possible marking notices, seizures and/or penalties by U.S. Customs.

    Country of Origin Marking requirements for CCA contracts are different than those for OEM production purchasing contracts.

    Definitions:

    When used in this document the following terms shall have the meanings indicated:

    Country of Origin The last location where manufacture or production of a part occurred that resulted in a substantial transformation to that part.

    Country of Origin Documentation The Suppliers Country of Origin Affidavit that identifies the origin of the goods.

    Foreign Origin A part with a country of origin other than U.S. origin.

    Kit Two or more parts packaged together (but not assembled or further manufactured into a new article).

    Product Identification Panel The section of the package or label that displays required part information.

    Substantial Transformation When one or more materials/components are transformed into a new and different article of commerce distinct from the materials from which it was transformed.

    Ultimate Purchaser Means the last person in the United States who will receive the part in the form in which it was imported into the United States. For CCA contracts the ultimate purchase is the retail customer.

    Unitized Package The package to be received by the ultimate purchaser (not CCA).

    General Requirements for Country of Origin:

    Unless exempted by law, every foreign origin part (non-U.S. origin) is required to be individually marked (each piece or its unitized package) with the English name of the country of origin in a legible, obvious and sufficiently permanent manner to survive normal distribution and store handling. The English name of countries must not be abbreviated.

    Note: Products made in the United States Do Not have to contain the country of origin marking. CCA prefers that supplier NOT mark the U.S. origin parts with the country of origin.

    CCAs contract terms and conditions require all suppliers:

    1. to provide to CCA, country of origin documentation and any other documentation as referenced in Clause 22 of the contract terms and conditions;

  • GM Customer Care and AftersalesPackaging Standards and Guidelines-20-Rev 12/11

    o Country of Origin documents are required annually while the part is on an active contract. If Country of Origin documents are not received prior to the receipt of the shipment a PRR will be issued.

    o The Country of Origin documents are to be forwarded to:

    Sandler and Travis Trade Advisory Services, Inc.36555 Corporate Drive, Suite 400Farmington Hills, MI 48331 USAPhone: 248-474-7200 (Ask for the CCA team)e-mail: [email protected]

    ; and

    2. to physically mark foreign origin parts with country of origin pursuant to the U.S. country of origin marking requirements. Phrases MADE IN (COUNTRY), ASSEMBLED IN (COUNTRY), PRODUCED IN (COUNTRY), PRODUCT OF (COUNTRY), MANUFACTURED IN (COUNTRY) etc. are acceptable notations to appear on the package. If the goods are not marked as directed by CCA a PRR will be issued.

    Certain parts are exempted from physical marking of the country of origin: (The outside of each shipping container must contain the Country of Origin.) Bolts Nuts Washers Screws Bulk Sheet Metal

    Unitized Shipment Requirements

    It is the suppliers responsibility when shipping parts in unitized packages to ensure that each unitized packageis marked in a legible, obvious, and permanent manner with the English name of the country of origin. The English country name cannot be abbreviated. The packages or label must include the notation: MADE IN, ASSEMBLED IN, PRODUCED IN, PRODUCT OF, MANUFACTURED IN etc. preceding the country of origin as indicated in the product identification layouts.

    For suppliers of Canadian origin goods Parts made in Canada must display on the retail package the following statement MADE IN CANADA WITH IMPORTED PARTS/ AVEC PICES IMPORTES.

  • GM Customer Care and AftersalesPackaging Standards and Guidelines-21-Rev 12/11

    Placement

    If the country of origin marking on the package is different than Detroit, Michigan (GMs legal address) then the country of origin marking must be in close proximity and of comparable size (equal to or larger) to the GM address markings.

    If the GM address or any other word contradicting the country of origin appears on the bottom of the package, then the country of origin marking can be placed on the product identification panel or any panel adjacent to that panel as long as it is of comparable size (equal to or larger).

    If the Country of Origin information will not fit on the product identification panel, use a second label placed near the product identification panel.

    Kits with Foreign Origin Content

    U.S. Customs regulations Title 19 section 134.14 has specific requirements for kits containing foreign origin content. The regulations require that the country of origin of each part in the kit must be clearly identified on the package or label. Therefore, the following guidelines have been developed to assist in compliance to the regulations. Any questions regarding foreign origin marking should be directed to the GM Tax Staff Customs (http://gmtax.iweb.gm.com/taxstaff/CustomsWebSite/html/CustomsGroupHome.html).

    For suppliers of Canadian origin goods Parts made in Canada must display on the retail package the following statement MADE IN CANADA WITH IMPORTED PARTS/ AVEC PICES IMPORTES.

    A. Kits containing all components that are made in the same foreign country must display that foreign country on the package or label:Example 1: Kit contains 100% components made in JapanProper Marking: MADE IN JAPAN

    B. Kits containing components made in more than country must display each foreign country on the package or label:Example 1: Kit # 12345678 contain 25% of components made in Canada and 75% of the components made in the U.S.Proper Marking: CONTAINS COMPONENT(S) MADE IN CANADA WITH IMPORTED PARTS/ AVEC PICES IMPORTES

    Example 2: Kit # 87654321 contains 25% of the components made in Brazil, 25% of the components made in Mexicoand 50% of the components made in the US.Proper Marking: CONTAINS COMPONENT(S) MADE IN BRAZIL, MEXICO

    It is the responsibility of the unitizing supplier to supply components percentages to Sandler and Travis Trade AdvisoryServices. Any time the origin of the components or percentages change, the supplier must provide a revised Country of Origin document to Sandler and Travis Trade Advisory Services.

    Sandler and Travis Trade Advisory Services, Inc.36555 Corporate Drive, Suite 400Farmington Hills, MI 48331 USA

    Phone: 248-474-7200 (Ask for the CCA team)e-mail: [email protected]

    Placement of D.O.T.The Federal Motor Vehicle Safety Standard Certification Requirement (D.O.T.) is mandatory when specified

    by label 1238. If space limitations exist which prohibit the inclusion of this information with the product identification,

    alternate provisions must be made to include this information elsewhere on the package;

    i.e.: Use of GMSPO 1238 Label for D.O.T.identification.

    See the Product Identification Section in this manual for placement of D.O.T.

  • GM Customer Care and AftersalesPackaging Standards and Guidelines-22-Rev 12/11

    GENERAL REQUIREMENTS FOR RUST FREESHIPMENTS OF FERROUS PARTS TO CCA CCA requires that supplier deliver ferrous parts rust free unless stated on the engineer drawing/print in which case takes precedence.

    All temporary coatings used by suppliers to assure parts remain rust free at the time of delivery to CCA facilities or other designated locations must be safe, easy to handle, easy to remove and dispose of easily. Coatings must not affect part appearance or function and must be environmentally friendly.

    CCA does not approve thick grease or wax-like coating that require strong solvents, special cleaning equipment or extra labor to remove.

    Suppliers should note that soft coating may harden with time and if not completely removed may block or affect other oils or lubricants when part is in use.

    CCA does not approve of high temperature, water displacing and finger print suppressing oil used in combination with vapor corrosion inhibitors and barrier type package.

    CCA requires that suppliers implement the following steps to reduce corrosion problems:

    > When preparing a shipment for a CCA order, layer parts within a plastic bag, or an enclosed box and use VCI paper or use a VCI impregnated plastic bag. Make sure bag is sealed to prevent rust.

    > Do not leave VCI materials in the open environment, either indoors or outdoors. VCI material (ex. VCI paper, VCI plastic bags) should be kept in original wrapping or equivalent during storage. This will ensure that the vapor remains in the packaging and will not volatize.

    > Keep work/storage area and parts clean.

    > Use first in, first out processing.

    > Expedite and minimize handling and shipping time.

    > Monitor quality of part and do not ship parts that exhibit corrosion.

    > Problem resolution coordination.

    > Use gloves when handling unprotected metal parts.

    CCA requires all ferrous parts to remain rust free for three years whichincludes source unitized and the commodities listed below:

    Arms Frames Bearings Gears Brake shoes Hubs Bushings Levers Crankshafts Manifolds Dampers Pumps Drums Rotors Flywheels Shafts Stamped metal (hinges, brackets, oil pans, struts and straps)

    Exception for sheetmetal parts: 30 days shelf life from date of shipment receipt.

  • GM Customer Care and AftersalesPackaging Standards and Guidelines-23-Rev 12/11

    General Imprinting StandardThis standard is intended to establish a base for which the imprinting of product identification information on packages can be held to the quality expectations of GM Customer Care and Aftersales. It is also intended to provide a level of legibility that will eliminate any potential misinterpretation of part number identification.

    Product Identification cannot be handwritten onto a label or package with markers, pens, etc.

    GM Customer Care and Aftersales product identification standards (or where applicable, individual specifications or special instructions) must be referenced for the exact layout, format and location of imprinted information. Once this has been done the following standards apply to the quality of that imprinting.

    Character Clarity Characters shall have clear and open center holes.

    (See illustration to the right.)

    Characters cannot have breaks or gaps in their body (X) or missing ends, tails or sections (Y). (See illustration to the right.)

    Printing must be free of spotting, streaking, smudging and smearing.

    Marks caused by rubber type base edges are unacceptable.

    Characters shall have crisp, non-jagged inner and outer perimeter edges with no visible wicking or bleeding.

    Character DensityCharacter density must be such that it will pass one of the following tests:1.) When measured with a X-Rite densitometer, the density value must be greater than 1.00

    with a tolerance of -.30.

    2.) When measured with a RJS Enterprises Codascan, the print contrast signal (PCS) value must be a minimum of .75.

    Ink ColorLabels:

    Imprinting ink color to be black unless specifically excepted by special individual container artwork, or special packaging instruction.

    Imprinted chipboard and corrugate containers:

    Ink color can be black or the same color as the printed carton graphics.

    AlignmentVertical

    Characters must be positioned 90 to the horizontal edge of the container graphics, or label graphics or container edge for non-graphics containers) whichever is applicable within 3. (See illustration to the right.)

    Horizontal

    Characters must be in line with each other on a horizontal line within 5% of the character height.

    The horizontal line must be parallel to the container graphics or container edge (or non-graphics containers) within 3. (See illustration to the right.)

    1 2 3 4 5

    QTY.

    GM#

    112345678

    08x x

  • GM Customer Care and AftersalesPackaging Standards and Guidelines-24-Rev 12/11

    Bar Codes

    General Information The standard product identification format includes a bar code.

    The standard bar code required is the Uniform Symbology Specification Code 39 as defined by AIM USA and approved by ANSI (American National Standards Institute).

    When specified the UPC Version A bar code is required in place of the Code 39 bar code UPC symbology is administered by the Uniform Code Council.

    A label or product identification panel will have only one bar code on it; it will either be the Code 39 or the UPC Version A.

    The Code 39 bar code is the default standard.

    The standards for the two bar codes may be obtained from the following sources:

    AIM USA - www.aimglobal.orgUniform Code Council - www.uc-council.org

    The quality standard for bar codes is ANSI X3.182, Bar Code Print Quality - Guideline. CCA requires a quality level of A or B. A quality level of C will require improvement. A quality level of D or F will not be acceptable for sale and will require rework. ANSI X3.182 can be ordered from:

    American National Standards Institute - www.ansi.org

    If a part is specified for a label only, do not wrap the label around the part so the the barcode becomes unscanable.

    Code 39 The data encoded in the Code 39 bar code is the GM part number only.

    No leading zeros, no asterisks and no data identifiers.

    Symbol size for Code 39 is variable. The height is .2 inches or 15% of length whichever is greater. The length is determined from the number of characters printed and the x and n dimension chosen for a particular piece of printing equipment.

    The Code 39 barcode field should be centered on the label.

    For the Code 39, the nominal size of the package or label is 2.25 wide x 1.0 high.

    Packages with panel sizes smaller than 2.25 x 1.0 do not require the code 39 bar code.

    UPC Version A The data encoded in the Version A bar code is the specified UPC bar code number.

    The UPC bar code is shown on the CCA Packaging Specification Form and is different than the GM part number.

    Nominal size is 1.469 wide x 1.020 high, minimum size is 1.175 wide x .816 high (includes human readable characters).

    The UPC bar code may be reduced no more than 80% of nominal.

    UCC-14 (I 2 of 5) The UCC-14 barcode is shown on the CCA Packaging Specification Form and is different than the GM part number.

    Nominal size is 6.0 wide x 1.9 high (includes human readable characters).

    The UCC-14 barcode may be reduced no more than 70% of nominal when printing directly onto corrugated (4.2 x 1.3).

    The UCC-14 barcode may be reduced no more than 62.5% of nominal when printing directly onto labels (3.75x 1.0).

  • GM Customer Care and AftersalesPackaging Standards and Guidelines-25-Rev 12/11

    ACDelco Standard Label Design Elements (4 x 2 label)

    Note: If there is not an ACDelco Part Number, the GM Number would be placed in both the GM # and ACD # fields.

    Part Numbers and quantity number to be minimum 18 point size and bold font style. Part Numbers and quantity number to be of equal point size.

    All other information (description and variable text) to be minimum 10 point size and regular font style. See the Type Style Requirements section for acceptable fonts.

    The above format represents a 4 x 2 label. If using a larger sized label, point sizes to be increased proportionally.

    Alignment of product identification onto label: Left side to be aligned with address line. Right side to be minimum 3/16 from edge of label.

    D.O.T. annotation is only required for certain parts and is shown as a 1238 label requirement.

    The Core Group (CG) Number is only required for certain parts and is shown with a number in the Core Group field (CORE GRP).

    Part Name to be CAPITALIZED and trilingual (English, French and Spanish respectively). Label information can be found on http://gm.gpkg.com BOM report.

    Parts with a Canadian country of origin should state: MADE IN CANADA WITH IMPORTED PARTS/ AVEC PICES IMPORTES

    *The shaded areas shown above represents the variable imprint area. Information within this area is to be located as shown when specified or required by law.

  • GM Customer Care and AftersalesPackaging Standards and Guidelines-26-Rev 12/11

    ACDelco Standard Label Design Elements (2 x 1 label)

    *The shaded areas shown above represents the variable imprint area. Information within this area is to be located as shown when specified or required by law.

    Note: If there is not an ACDelco Part Number, the GM Number would be placed in both the GM # and ACD # fields.

    Part Numbers and quantity number to be minimum 18 point size and bold font style. Part Numbers and quantity number to be of equal point size.

    All other information and variable text to be minimum 8 point size and regular font style. One exception is for the 0A045039 label size, minimum 5 pt size or greater in order to print the Canadian Country of Origin (see last bullet below) . The Canadian Country of Origin for other label sizes must be equal or greater than the address line point size. See Type Style Requirements section for acceptable fonts.

    The above format represents a 2 x 1 label. If using a smaller sized label, point sizes to be decreased accordingly. Minimum point size is 8 point, unless for exception noted above. If using a point size below 8 contact CCA Packaging Engineering for approval.

    Alignment of product identification onto label: Left side to be aligned with address line. Right side to be minimum 3/16 from edge of label.

    D.O.T. annotation is only required for certain parts and is shown as a 1238 label requirement.

    The Core Group (CG) Number is only required for certain parts and is shown with a number in the Core Group field (CORE GRP).

    Part Name is omitted from the 2 x 1 label.

    Label information can also be found on http://gm.gpkg.com BOM report.

    Parts with a Canadian country of origin should state: MADE IN CANADA WITH IMPORTED PARTS/ AVEC PICES IMPORTES

    PF52

  • GM Customer Care and AftersalesPackaging Standards and Guidelines-27-Rev 12/11

    GM Standard Label Design Elements (4 x 2 label)

    Part Numbers and quantity number to be minimum 18 point size and bold font style. Part Numbers and quantity number to be of equal point size.

    All other information (description and variable text) to be minimum 10 point size and regular font style. See the Type Style Requirements section for acceptable fonts.

    The above format represents a 4 x 2 label. If using a larger sized label, point sizes to be increased proportionally.

    Alignment of product identification onto label: Left side to be aligned with GM Logo. Right side to be minimum 3/16 from edge of label.

    D.O.T. annotation is only required for certain parts and is shown as a 1238 label requirement.

    The Core Group (CG) Number is only required for certain parts and is shown with a number in the Core Group field (CORE GRP).

    Part Name to be CAPITALIZED and trilingual (English, French and Spanish respectively). Label information can be found on http://gm.gpkg.com BOM report.

    Parts with a Canadian country of origin should state: MADE IN CANADA WITH IMPORTED PARTS/ AVEC PICES IMPORTES

    The standard label format is also used for the GM Accessories, GM VehicleCare and GM Performance Parts.

    *The shaded areas shown above represents the variable imprint area. Information within this area is to be located as shown when specified or required by law.

  • GM Customer Care and AftersalesPackaging Standards and Guidelines-28-Rev 12/11

    GM Standard Label Design Elements (2 x 1 label)

    *The shaded areas shown above represents the variable imprint area. Information within this area is to be located as shown when specified or required by law.

    Part Numbers and quantity number to be minimum 18 point size and bold font style. Part Numbers and quantity number to be of equal point size.

    All other information and variable text to be minimum 8 point size and regular font style. One exception is for the 1207 label size, minimum 5.5 pt size or greater in order to print the Canadian Country of Origin (see last bullet below) . The Canadian Country of Origin for other label sizes must be equal or greater than the address line point size. See Type Style Requirements section for acceptable fonts.

    The above format represents a 2 x 1 label. If using a larger sized label, point sizes to be increased proportionally.

    Alignment of product identification onto label: Left side to be aligned with GM logo. Right side to be minimum 3/16 from edge of label.

    D.O.T. annotation is only required for certain parts and is shown as a 1238 label requirement.

    The Core Group (CG) Number is only required for certain parts and is shown with a number in the Core Group field (CORE GRP).

    Part Name is omitted from this label.

    Label information can also be found on http://gm.gpkg.com BOM report.

    Parts with a Canadian country of origin should state: MADE IN CANADA WITH IMPORTED PARTS/ AVEC PICES IMPORTES

    The standard label format is also used for the GM Accessories, GM VehicleCare and GM Perfomance Parts.

  • GM Customer Care and AftersalesPackaging Standards and Guidelines-29-Rev 12/11

    Label Designs

    Label Placement on Non-graphic Merchandising Cartons

    The product identification label for non-graphic merchandising cartons is to be on the cartons smallest (width) panel.

    This label should be centered if possible.

    One exception to the above guidelines is if package has up arrows, the product identification label then should be placed on the up arrow panel. Do not staple through the label If the width panel is too small to accommodate the label, place label on face panel. Do not tape over the label Do not place label over the box certification When stacking cartons on to a pallet, place the part label (ex: 1216, 0A045038) facing outward when possible.

    4 x 2 Labels 2 x 1 Labels

    END LOAD TOP LOAD

    LengthWidth

    Label

    Length

    Width

    Label

    FaceFace

  • GM Customer Care and AftersalesPackaging Standards and Guidelines-30-Rev 12/11

    Fold label over to adherebacking of labeltogether. Keep barcode as whole.

    1995 GM LLCwww.acdelco.com

    Detroit, Michigan 48243

    ACD12312345678QTY. 1GR. 00.000

    CG AB123/D.O.T.12345 08105MADE IN

    AUSTRALIA

    ACDelco Part Number 18 pt.(.167") 10%GM Part Number 18 pt.(.167") 10%

    Group Number* 12 pt.(use periods, no dashes)(.11") 10%Core Group and D.O.T. 12 pt.(.11") 10%

    Country of Origin 12 pt.(.11") 10%

    Source Code and Date Code 12 pt.(.11") 10%

    100% UPC Version A Bar Code(Follows ANSI specifications)

    Quantity 18 pt.(.167") 10%

    0A084657

    1203,1204 & 0A084657 LabelsImprinting Layouts

    Note:When a line is omitted, allinformation moves up to fillspace. All information must becentered and equally spaced.

    12345678

    GR. 00.000

    CG AB123/D.O.T.

    12345 08105MADE IN

    AUSTRALIA

    1203

    Genuine

    General Motors LLCDetroitwww.mycertifiedservice.com

    , Michigan 48243

    1203

    Genuine

    General Motors LLCDetroitwww.mycertifiedservice.com

    , Michigan 48243

    1203 (1") LABEL

    12345678

    GR. 00.000CG AB123/D.O.T.12345 08105

    MADE INAUSTRALIA

    SizePart Number 16pt.

    (.156") 10%

    Group Number* 12pt.(.11") 10%12pt.(.11") 10%

    Source Code and Date Code 12pt.(.11") 10%

    Country of Origin 12pt.(.11") 10%

    Barcode(Code 39 follow ANSI specifications)

    (use periods, no dashes)

    Core Group/ D.O.T.

    Example of label placement on label only parts.

    Fold over

    0A084657(1-1/2") LABEL

    * Group NumberThree digit group numbers shall have one leading zero(i.e. 0.659). All other group numbers will have no leading zeros (i.e. 1.266, 10.373).

    General Motors LLCDetroitwww.mycertifiedservice.com

    , Michigan 48243

    1204

    1204 (2") LABEL

    12345678GR. 00.000

    CG AB123/D.O.T.12345 08105MADE IN

    AUSTRALIA

    Size48pt.(.44") 10%

    18pt.(.167") 10%

    18pt.(.167") 10%18pt.(.167") 10%

    18pt.(.167") 10%

    Part Number

    Group Number*

    Core Group/D.O.T.

    Source Code and Date Code

    Country of Origin

    Barcode(Code 39follow ANSI specifications)

    (use periods, no dashes)

    Genuine

    QTY. 1 Quantity 16pt.(.156") 10%

    48pt.(.44") 10%

    Quantity QTY. 1

    QTY. 1

  • GM Customer Care and AftersalesPackaging Standards and Guidelines-31-Rev 12/11

    Distribution Case Identification - ACDelcoAll incoming distribution packages must be identified with certain product information. When UPC bar codes are specified for distribution loads on source unitized material, a UPC Shipping Container Code UCC-14 (I 2 of 5) is required.

    ACDelco IdentificationSee distribution label layout below for parts that require a UCC-14 bar code. Follow same guidelines as shown on theACDelco Standard Label section with two exceptions: Use the UCC-14 bar code, and usedistribution case quantities in place of merchandising package quantities.

    Note: If shrink filming (stretch wrapping, etc.) ACDelco graphic cartons together to create a distribution packageonly need to place a UCC-14 barcode label with distribution quantity on length side panel of distribution package.The Product Identification and UCC-14 bar code can be printed in the following manners:

    a.) plain white label - with graphic label (shown below - Option A)b.) bottom of graphic product identification label (shown below - Option B)c.) preprinted directly onto distribution packaged.) imprinted directly onto distribution package

    Follow the Uniform Council (UCC) specifications when printing the UCC-14 bar codes.Refer to the Bar Codes page in this manual for barcode sizes.

    Note: Placement of the UCC-14 is on the elongated panel, 1.25 from bottom edge of thecontainer and no closer than .75 from the containers edge.Minimum barcode size including human readable characters is 3.75 wide x 1.0 high when printing onto a label.If using scenario A below, put both the ACDelco label and UCC-14 label on the same panel if room permits.If not enough room for both labels put the ACDelco label on the end panel.

    Scenario B - Label # 0A060856Distribution Case QtyScenario A - Label #0A045038

  • GM Customer Care and AftersalesPackaging Standards and Guidelines-32-Rev 12/11

    Distribution Case Identification - GM GM Identification - For Retail PartsSee distribution label layout below for GM Retail parts. These usually do not require a UCC-14 barcode (Note: A 1724-A label should be used for non-retail GM Service Parts). Followsame guidelines as shown the ACDelco Standard Label Design Elements pagewith exception of replacing package quantity (usually 1) with distribution case quantity (in this case 12 pieces). Placement of this information is to be centered onto the front end panel.

    Note: The data in the Code 39 bar code is the GM part number only.

  • GM Customer Care and AftersalesPackaging Standards and Guidelines-33-Rev 12/11

    H.) 0A044779 UCC-14 barcode (I 2 of 5)

    E.) 0A045039 UPC A Bar Code(Part made in U.S.A - omit Country of Origin)

    F.) 0A044778 UPC A Bar Code G..) 0A045436 Code 39

    A.) 1216 Code 39 Bar Code

    B.) 0A045038 UPC A Bar Code

    C.) 0A045775 Code 39 Bar Code

    D.) 1207 Code 39 Bar Code

    Note: Shaded fields required when specified.

    Sample Labels

    CONTAINS COMPONENTSMADE IN MEXICO, BRAZIL

    QTY.GM# 04757 05254

    1248/D.O.T.CG00.000GR.

    BOMBA DECOMBUSTIBLE

    POMPE A CARBURANTFUEL PUMP

    112345678

    General Motors LLCDetroit, Michigan 48243www.mycertifiedservice.com

    1216

    0A04

    5038

    0 00000 00000 0

    112345678PF00

    FILTRO DE ACEITEFILTRE A HUILEOIL FILTERQTY.GM#

    ACD#

    1248/D.O.T.CG00.000GR.

    00002 05067LC 42

    0A045039

    00002 05123 LC42

    ACD#

    GM#

    QTY.

    1248/D.O.T.CGGR. 00.000

    0 00000 00000 0

    101234567

    0A04

    5775

    General Motors LLCDetroit, Michigan 48243www.mycertifiedservice.com

    QTY.

    GM# CG 1248/D.O.T.

    04757 05111

    MADE IN MEXICO

    00.000GR.

    12345678

    General Motors LLCDetroit, Michigan 48243www.mycertifiedservice.com

    1207

    QTY.

    GM# CG 1248/D.O.T.

    04757 05210

    MADE IN GERMANY

    00.000GR.

    12345678

    1995 GM LLC All Rights Reserved. www.acdelco.com

    Detroit, Michigan 48243

    1995 GM LLCwww.acdelco.com

    Detroit, Michigan 48243

    2257006094034131

    4 00 36666 09942 1

    8631571

    MADE IN CANADA WITH IMPORTEDPARTS/ AVEC PICES IMPORTES

    1

    1

    PF23

  • GM Customer Care and AftersalesPackaging Standards and Guidelines-34-Rev 12/11

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    Label Supplier List

  • GM Customer Care and AftersalesPackaging Standards and Guidelines-35-Rev 12/11

    Placing Product Identification onto a Package Certain product information needs to be on the package. This information is: - date code/source code - country of origin (if not made in the U.S.A.) - quantity - GM # - barcode If using ACDelco graphics, line code and ACDelco part number are also needed.

    Note: If packages are preprinted with the variable data (GM#, ACDelco # and barcode) you do NOT need to print the date code, source code, line code or quantity. Date codes are required on distribution cartons.

    Product identification can be applied to a package in the following ways:

    1.) imprinted directly onto a graphic package*2.) printed onto a white label then applied to a graphic package*3.) preprinted directly onto a graphic package4.) printed onto a graphic label then applied to a plain (no graphics) package

    *Imprinting/labeling product identification directly onto a package is acceptable when:

    The part is specified to be unit packaged and the unit package has all appropriate General Motors graphics, including the address line and the bar code meets quality standards.

    The size and type used must conform to the Label Design Element Standards within these Guidelines. Unless otherwise specified by individual special packaging instruction or material specification.

    Note: The product identification is to be located onto the package front end panel, see illustrations. If front end panel is too small to accommodate label, place label on non-graphic area or an adjacent side panel of the package. Do NOT imprint or label over any graphics.

    Imprinting/Labeling with Limited Space onto a Package

    Product identification format/point size to be adjusted according to package material width and height. Minimum point size is 8 point. If using a point size below 8, contact CCA Packaging Engineering.

    Product name and group number can be omitted from the end panel when there is insufficient space.

    END PANEL

    END

    PANEL

    ENDPANEL

    ENDPANEL

  • GM Customer Care and AftersalesPackaging Standards and Guidelines-36-Rev 12/11

    Imprinting/Labeling with Limited Space onto a Package (Continued)

    Country of Origin and D.O.T. (when required) to be shown on the bottom or side panel when space does not permit on the front end panel. See example below.

    Bar codes may be placed on adjoining panels when space is limited.

    In all cases, maintain the basic arrangement and size relationship as shown in the Label Design Element Standards of this manual. Part name may be omitted if the name cannot fit in three languages.

    Imprinting/Labeling ACDelco Graphic Cartons

    Cartons that do not contain trilingual part name Note: ACDelco packages that do not contain the trilingual partname needs to contain the product ID layout of the Label Design Element Standards of this manual.

    If space does not permit to print trilingual part name do notprint name at all.

    Cartons with preprinted trilingual part name

    Note: Packages that do contain the trilingual part name only need to have the ACD#, GM# and barcodeprinted/labeled onto the package.

    112345678PF00

    QTY.

    GM#

    ACD#

    1.234 GR.

    05422 05219LC 42

    MADE IN MEXICO

    1

    99

    5 G

    M LLC

    All R

    ights Reserved.

    Detroit, M

    ichigan 48

    24

    3

    SPO-14

    000000000000000000

    Brake PartsDuraStopTM

    Pices de frein

    Partes de freno

    Brake PartsDuraStopTM

    Pices de frein

    Partes de freno

    www.acdelco.com

    Barcode can be placed on the end flap or back panel.

    1995 GM LLC All Rights Reserved.

    Detroit, Michigan 48243

    16148165

    112345678PF00

    ENGLISH NAMEFRENCH NAMESPANISH NAME

    QTY.

    GM#

    ACD#

    1.234 GR.

    09232 05232LC 42

    MADE IN MEXICO

    www.acdelco.com

    Barcode can be placed on end flap or back panel.

    Product ID layout to conformto the Design Element Standardsof this Manual.

  • GM Customer Care and AftersalesPackaging Standards and Guidelines-37-Rev 12/11

    Imprinting/Labeling GM Graphic Cartons

  • GM Customer Care and AftersalesPackaging Standards and Guidelines-38-Rev 12/11

    Polybags

    Acceptable types:

    Graphics roll stock + imprinted product id or label

    Graphics autobags + imprinted product id or label

    Graphics individual bags + imprinted product id or label

    Plain roll stock + service parts label

    Plain autobags + service parts label

    Plain individual bags + service parts label

    Plain zip lock bags + service parts label * Note: zip lock bags not acceptable for multiple kits and for merchandise quantity parts, etc. 5 /bag,10/bag.

    Plain poly tubing + service parts label - Plain means clear with no other logos or printing

    Closure:

    All bags must be closed

    Acceptable closure may consist of;- Heat seal (preferred)- Poly tubing should be heat sealed on at least one end (both ends preferred)- Staple- Fold over bag and use tape to close (must be clear)- Fold over bag and use the label to close (barcode must be able to scan, see the Barcode section for quality of the barcode)- Zip lock (* see note above)

    Product identification:

    Must comply with product identification standards

    Must comply with the label and graphics/brand specified

    Bags used in kits:

    Polybags used in within kits (subpacks) can be plain or with graphics (consistent with the graphics on merchandising package) and no product identification.

    Optionally, subpacks can be printed with a correct GM part number only.

    Refer to the Auto Bag Imprinting Layout for ID format.}

  • GM Customer Care and AftersalesPackaging Standards and Guidelines-39-Rev 12/11

  • GM Customer Care and AftersalesPackaging Standards and Guidelines-40-Rev 12/11

  • GM Customer Care and AftersalesPackaging Standards and Guidelines-41-Rev 12/11

    GM 1724 information

    To access 1724 label information via the internet perform the following steps:

    1.) Log into https://gmsupplypower.covisint.com. You will need a user name and password. If you do not have a password, you must register.2.) Click on the Document Library header at the top.3.) Click on the folder name Supply Chain.4.) Click on the folder name North America.5.) Click on the flolder name GM 1724 Shipping Container Identification Label Standard.6.) You will see the 1724A, 1724B and 1724C labels in .pdf format.

    Questions and Answers for the GM 1724 Label

    1.) Q: Do I need to use these labels? A: YES! This is an integral part of the standard.

    2) Q: Who can supply software that will print the PDF417 2D barcode? A: GM cannot recommend specific suppliers, however, Easy Label, Loftware and Label

    View all are capable to print compliant labels.

    3.) Q: Is the REV Date required? A: REV Date is the part print revision date. This data is not used or necessary for CCA.

    4.) Q: I do not receive certain data from CCA. What do I do? A: The following data is not transmitted by CCA and not necessary to print on the labels: Material Handling Code Reference sub-block #1 Optional special symbol In reference sub-block #2 the container type will not be submitted

    5.) Q: How are dock codes transmitted? A: For CCA warehoused material, the CCA EDIFACT DELFOR LOC+11 segment will be

    populated with a numeric character > 0 when the dock is assigned at the CCA destination. When no dock code is assigned by CCA, suppliers may leave the dock code segment of the GM1724 label/ barcode blank.

    6.) Q: Does the weight have to be in kilograms? A: Yes

    7.) Q: What is the difference between GM 1724-A, GM 1724-B and GM 1724-C labels? A: GM 1724-A This label is used on distribution containers. If you are placing shipping cartons or

    distribution packs on a pallet then a GM 1724-A should be on adjacent or opposite corners of each carton. (Note: For both ACDelco and GM parts use the label that appears on the specification {e.g. 1216, 0A045038, etc.} and you do not need to use the 1724-A). It is permissible to put both the specified label and the 1724-A label on distribution packages. However, the preferred method is to use the specified label only.

    For single packs (unitizing packages), the 1724-A is not to be used, only the label specified on the packaging specification (e.g. 1216, 0A045038, etc.) is to be applied.

    A: GM 1724-B This label is used to identify a pallet load when all the parts on the pallet are the same. GM refers to this as the Master Label. This label identifies the quantity of shipping containers (distribution packs) on a pallet as well as total pieces on the pallet.

  • GM Customer Care and AftersalesPackaging Standards and Guidelines-42-Rev 12/11

    A: GM 1724-C This label is used to identify a pallet of mixed parts (more than one part number on a pallet).

    8.) Q: What do I do when CCA orders less than standard pack quantities? A: For the 1724 B and C labels, add NON STD PK verbiage when orders are less than standard pack, see layout example below.

    GM 1724 information (continued)

    "NON S T D P K " verbiage "NON S T D P K " verbiage

    1724-B Layout 1724-C Layout

  • GM Customer Care and AftersalesPackaging Standards and Guidelines-43-Rev 12/11

    Ship From Address on the 1724 Label

    IMPORTANT: For ship direct product, do NOT put your suppliers name in the FROM: box on the1724 labels. In place of your supplier name, put CCA for the name , however put all other appropriate information in this area (your address, country of origin).

    Do NOT put suppliers phone number in the FROM box.

    Example of Ship Direct Shipmentsdirectly to a customer.

    FROM: BOX

    Example of LTL and TL Shipments to a GM Facility.

    FROM: BOX

  • GM Customer Care and AftersalesPackaging Standards and Guidelines-44-Rev 12/11

  • GM Customer Care and AftersalesPackaging Standards and Guidelines-45-Rev 12/11

    This is an example of a GM1724-B label. The example also shows a UCC-14 barcode (I 2 of 5) below the GM 1724-B that may be required for ACDelco product. The UCC-14 barcode is not required for GM product.

    Note: When UPC bar codes are specified for pallet loads on sourceunitized material and the palletloads are full pallet loads of the same GM part number (not partial), then a UPC shipping container code UCC-14 (I 2 of 5) is required. Do not put UCC pallet barcode on pallet on partial loads.

    This example shows the locationof the GM 1724-B labels used on unit loads. Place two GM 1724-Blabels on adjacent or opposite side panels. If using stretch wrap, affix the labels to the outside of the wrap. It also shows the UCC-14 that may be required for ACDelco product.

    Note: The UCC-14 for a pallet loadwill have a different number systemcharacter (first digit in the bar codeseries) than the distribution pack.The check digit will also differ.

    UCC-14 barcode (I 2 of 5)

    UPC UCC-14 (I 2 of 5)bar code label when required

  • GM Customer Care and AftersalesPackaging Standards and Guidelines-46-Rev 12/11

  • GM Customer Care and AftersalesPackaging Standards and Guidelines-47-Rev 12/11

    Plate Codes General InformationNote: Plate code requirements, where applicable, are indicatedon the respective corrugated carton Material Specification Form.

    The following plate codes are shown on the following four pages:

    ACDelco CodesGM Codes ( 2 pages)Universal Codes

    All dimensions are in inches

    Master dies for all plates shown are held at:

    Container Graphics305 Ryder RoadP.O. Box 3474Ste. CToledo, OH 43607(419) 531-5133www.containergraphics.com

    Cosco Graphics1723 Canton AvenueP.O. Box 836Toledo, Ohio 43697(419) 243-4221

    Mark-Maker Company, Inc.4157 Stafford Ave., S.W.Wyoming, Michigan 49548(616) 538-6980www.mark-makerco.com

    Dynamic Dies1705 Commerce RoadHolland, OH 43538(419) 865-0249

  • GM Customer Care and AftersalesPackaging Standards and Guidelines-48-Rev 12/11

    ACDelco Plate Codes

    1995 GM Corp. All Rights Reserved.www.acdelco.com

    Detroit, Michigan 48243

  • GM Customer Care and AftersalesPackaging Standards and Guidelines-49-Rev 12/11

    GM Plate Codes

  • GM Customer Care and AftersalesPackaging Standards and Guidelines-50-Rev 12/11

    GM Plate Codes

  • GM Customer Care and AftersalesPackaging Standards and Guidelines-51-Rev 12/11

    Universal Plate Codes

    PLATE CODE PLATE SIZE

    SYM1-4 . . . . . . . . . . . 4" x 1-1/2"

    PLATE CODE PLATE SIZE

    SYM2-4. . . . . . . . . . . 4" x 2"

    PLATE CODE PLATE SIZE

    SYM9-4 . . . . . . . . . . . 4" x 4"

    PLATE CODE PLATE SIZE

    SYM29-4 . . . . . . . . . . 4" x 4"

    PLATE CODE PLATE SIZE

    SYM13-4 . . . . . . . . . . 4" x 4"

    FRAGILE DO NOT DROP

    DO NOT DOUBLE STACKUP ARROWS

    DO NOT CARTWHEEL

  • GM Customer Care and AftersalesPackaging Standards and Guidelines-52-Rev 12/11

    Additional Plate Codes

    This package has passed all FedEx standard testing procedures.

    Ce paquet respecte toutes les procdures standard de vrification de FedEx.

    Este paquete pas todos los procedimientos de prueba estndar de FedEx.

    STORE THIS SIDE UP

    CE CT VERS LE HAUT

    ALMACENAR CON ESTELADO HACIA ARRIBA

  • GM Customer Care and AftersalesPackaging Standards and Guidelines-53-Rev 12/11

    Corrugated Container Closure

    Requirements

    General Information for all Closures These general requirements apply to merchandising and distribution containers both for source and in-house

    processed items

    These requirements are to be followed for closure material and closure instructions specified for an individual part.

    Boxmakers certificate must be visible after closure method is applied.

    For individual parts that have a closure material specified, and no application instructions, these requirements are to be followed for application.

    Any and all deviations from the specifications or requirements must be appr