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Page 1 © Copyright 2011 Deloitte Online onli ne Copyright 2012 | 4 Future Directions Brainstorm (1:45pm- 2:25pm) Andrea Przybylski, Deloitte Consulting 23 May 2012

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Page 1© Copyright 2011 Deloitte Onlineonline Copyright 2012 | 4

Future Directions Brainstorm (1:45pm-2:25pm)

Andrea Przybylski, Deloitte Consulting23 May 2012

Page 2© Copyright 2011 Deloitte Onlineonline

MUSA ‘Future Directions’ Brainstorm 202010

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Objective: Determine what users want from the User Group, what currently works well and doesn’t and where the User Group should be headed in the future.

Activity Instructions

1.Divide into groups of 8 (a facilitator is assigned to each group)

2.Break into groups and assign a scribe and spokesperson

3.Brainstorm ideas to improve the User Group Quarterly session using the ‘Continue, Stop, Start’

technique (20mins)

4.Regroup at 2:05pm room and spokesperson to spend 2-4mins to go through main ideas

(20mins)

5.Suggestions will be consolidated and feedback provided back to the group

Page 3© Copyright 2011 Deloitte Onlineonline

Ground Rules for Effective Brainstorming

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1.Defer Judgment - there is no such thing as a bad idea!

2.Everyone Participates – respect each others time to speak

3.High Energy and Faster is Better

4.Encourage Wild Ideas

5.Build on Each Other’s Ideas

6.Keep on Track and Time

7.Foster Short Discussions

8.Capture Everything

9.Organize and Filter AFTER the Brainstorm

Page 4© Copyright 2011 Deloitte Onlineonline

Meet your facilitators

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Sabrina LieberenzSnr Technology Consultant

Chris HendersonEIM Consulting Director

Mike MillardDigital Consulting Manager

Nick TaiDigital Consulting Manager

Joanne RoweTechnology Advisory Manager

Paul JohnsonStrategy & Operations Manager

Alicia DudekUser Experience Consultant

Andrea PrzybylskiDigital Consulting Director

Page 5© Copyright 2011 Deloitte Onlineonline

Facilitators Responsibilities

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• Keep conversation flowing and encourage ideas (Do they prefer collaboration vs presented to? What do they like at other events, conferences, user groups they attend?)

• Remember silence is ok (sometimes people are processing their thoughts)

• Be careful to offer your opinions

• Enforcer of the ground rules

• Time keeper and reminder

Page 6© Copyright 2011 Deloitte Onlineonline

Thank you for your time, your ideas, and your participation.

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