page 1/18 october 15, 2004beijing general assembly forum iaqg expectations kinsuke hara director -...

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October 15, 2004 Beijing General Assembly Forum Page 1/18 IAQG Expectations IAQG Expectations Kinsuke Hara Kinsuke Hara Director - Quality Director - Quality Mitsubishi Heavy Industries, Ltd Mitsubishi Heavy Industries, Ltd Nagoya Aerospace Systems Nagoya Aerospace Systems

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October 15, 2004 Beijing General Assembly Forum Page 1/18

IAQG ExpectationsIAQG Expectations

Kinsuke HaraKinsuke HaraDirector - QualityDirector - Quality

Mitsubishi Heavy Industries, LtdMitsubishi Heavy Industries, LtdNagoya Aerospace SystemsNagoya Aerospace Systems

October 15, 2004 Beijing General Assembly Forum Page 2/18

About MHIAbout MHI

JDA( Fighter)JDA( Fighter) JDA( Helicopter)JDA( Helicopter)

JAXA (ロケット)JAXA (ロケット) Boeing ( 777)Boeing ( 777)

Bombardier ( GX)Bombardier ( GX)

MHI  MH2000MHI  MH2000

Photo by JAXA

Main Products

Sikorsky(S-92)Sikorsky(S-92)Airbus(A330/A340)Airbus(A330/A340)

Location

Headquarter

(Tokyo)

Nagoya Aerospace Systems

(Nagoya)

JDA : Japan Defense Agency JAXA : Japan Aerospace Exploration Agency

October 15, 2004 Beijing General Assembly Forum Page 3/18

Implement initiatives that make

significant improvements in Quality

and reduction in cost,

throughout the value stream,

by establishing and maintaining dynamic cooperation, based on trust, between international aerospace companies

IAQG Purpose

October 15, 2004 Beijing General Assembly Forum Page 4/18

October 15, 2004 Beijing General Assembly Forum Page 5/18

Supply Chain around MHISupply Chain around MHI

MHIMHIJapanJapan

nationalnationalprojectsprojects

ForeignForeignCustomerCustomer projectsprojects

MHIMHIownown

projectsprojects

JDAJDA JAXAJAXA OperatorsOperators OEMsOEMs

suppliersupplier suppliersupplier suppliersuppliersuppliersupplier

CustomerCustomer

MHIMHI

SupplierSupplier

(domestic : (domestic : 550, 550, Foreign : 300)Foreign : 300)

October 15, 2004 Beijing General Assembly Forum Page 6/18

Therefore, MHI • supports IAQG initiatives• adopts them internally (June 18, 2002 : JIS Q 9100 certified)

• and deploys their implementation to suppliers

Deployment of Deployment of IAQG InitiativesIAQG Initiatives

Global standards & regulations are essential for efficient operations

in the global aviation system and market

October 15, 2004 Beijing General Assembly Forum Page 7/18

• IAQG standards implementation–9100–9102–9103

• Special Process certification

are (will be) deployed to MHI Suppliersare (will be) deployed to MHI Suppliers

Deployed InitiativesDeployed Initiatives

October 15, 2004 Beijing General Assembly Forum Page 8/18

MHI mandates its suppliers to :

• Establish and maintain Quality Management System based on JIS Q 9100 (*)to all companies relating aircraft manufacturing, including engineering, trading, transporting * : Japan national standard, equivalent to AS/EN 9100

• Cascade the requirement to their sub-tiers

9100 Implementation9100 Implementation

October 15, 2004 Beijing General Assembly Forum Page 9/18

MHI 9100 approval MHI 9100 approval systemsystem

MHI Quality RequirementMHI Quality Requirement

““MSJ4000”MSJ4000”1.1. QMS RequirementQMS Requirement

2.2. Interface to MHI internal Interface to MHI internal ProcedureProcedure• Rejection tagRejection tag• Change NotificationChange Notificationetcetc

91009100

90019001

9100 third party certification9100 third party certification is is not mandatorynot mandatory,, but highly recommended.but highly recommended.

• 9100 certified suppliers9100 certified suppliers No QMS audit is performed No QMS audit is performed by MHI. by MHI.• 9001 certified suppliers9001 certified suppliers Only the 9100 – 9001 gap Only the 9100 – 9001 gap contents are audited by MHI. contents are audited by MHI.• other suppliersother suppliers MHI audits full contents of MHI audits full contents of 9100 based QMS 9100 based QMS

October 15, 2004 Beijing General Assembly Forum Page 10/18

MHI requires its suppliers to :

• Implement First Article Inspection in accordance with 9102 requirement

• Implement Key Characteristics Control in accordance with 9103 requirement

IAQG StandardsIAQG Standards

October 15, 2004 Beijing General Assembly Forum Page 11/18

MHI plans to require its suppliers to :MHI plans to require its suppliers to :

• Obtain & Maintain Obtain & Maintain PRI Nadcap PRI Nadcap certificationcertification

MHI is a Board member of PRI, MHI is a Board member of PRI, so, MHI is investigating the best NADCAP so, MHI is investigating the best NADCAP deploying way deploying way by expressing its opinion on a worldwide stage by expressing its opinion on a worldwide stage from the view point of Asia/Pacific OEM.from the view point of Asia/Pacific OEM.

Special ProcessSpecial Process

October 15, 2004 Beijing General Assembly Forum Page 12/18

MHI Procurement PolicyMHI Procurement Policy

• Fair and Just Fair and Just procurementprocurement

• Quality products procurementQuality products procurement with good cost and delivery with good cost and delivery

• Collaboration with excellent suppliersCollaboration with excellent suppliers

October 15, 2004 Beijing General Assembly Forum Page 13/18

SQRAM (*) : 88SQRAM (*) : 88

Registration / Rating : allRegistration / Rating : all

(850)(850)

MHI supplier-related activitiesMHI supplier-related activities

•Announce MHI procurementpolicy for major suppliers•Awarding ceremony

** : Supplier Quality Re-engineering : Supplier Quality Re-engineering Assessment ManagingAssessment Managing

Support suppliers’ qualityimprovement activity

Supplier Council : 210Supplier Council : 210

(For domestic suppliers)(For domestic suppliers)

October 15, 2004 Beijing General Assembly Forum Page 14/18

• Engineering supplier : 15• Raw material supplier : 5• Equipment supplier : 35• Bach-shop : 33

• Joint meeting : share each quality activities and cultivate synergism

• Individual meeting : support each company’s quality improving activity

MHI supplier-related activitiesMHI supplier-related activitiesSQRAMSQRAM (Supplier Quality Re-engineering Assessment Managing)(Supplier Quality Re-engineering Assessment Managing)

October 15, 2004 Beijing General Assembly Forum Page 15/18

MHI participates the “Association for the Study of

Failure”, which is lead by Dr. Hatamura.

In accordance with the idea of the ASF, MHI

considers the failure knowledge utilization is efficient,

and then practices an activity to share knowledge

Not only internally but also including its suppliers.

MHI supplier-related activitiesMHI supplier-related activities

Quality Knowledge SharingQuality Knowledge Sharing

October 15, 2004 Beijing General Assembly Forum Page 16/18

MHI establishes on-line processing system (Initiation

~ Disposition ~ Rework instruction), not only internally,

but also involving suppliers by using internet.

Transacting time and quality have been improved, and

Transaction for similar non-conformance becomes

convenient.

MHI supplier-related activitiesMHI supplier-related activities

on-line Rejection Tagon-line Rejection Tag

October 15, 2004 Beijing General Assembly Forum Page 17/18

MHI global contributionMHI global contribution

Working together with IAQG, as one of leading members as strategy team, to step ahead on • setting new standards• measuring results • driving improvements

through real collaboration and for the benefits of the whole aerospace industry and stakeholders!

Also, expands MHI activities to foreign suppliers

October 15, 2004 Beijing General Assembly Forum Page 18/18

Thank you !