panel 2 – case studies from asia
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Panel 2 – Case Studies from Asia. Session 4.4.2, 5 th World Water Forum 18 March 2009. Ryan Yuen Director, East Asia & Pacific International Water Association. 1. There are many examples of good-performing utilities in Asia, be it public or private. - PowerPoint PPT PresentationTRANSCRIPT
Panel 2 – Case Studies from Asia
Session 4.4.2, 5th World Water Forum
18 March 2009
Ryan YuenDirector, East Asia & Pacific
International Water Association
1. There are many examples of good-performing utilities in Asia, be it public or private
2. Many good-performing public utilities go about doing their job quietly and efficiently
- Vietnam (Haiphong, Hue)
- Philippines (water districts outside Manila)
- Hong Kong (HK Water Supply Dept)
- Taiwan (Taipei Water Dept, Taiwan Water Corporation)
3. Private operators carry with them higher profiles, but many have led to improved service deliveries to the areas they serve
- Philippines (Manila Water, Maynilad)
- Malaysia (Ranhill, Puncak Niaga, IWK)
- Macao (Macao Water)
4. Key is to understand what are the factors for success or failures, and adapt and tailor to every unique local conditions
- personal leadership
- role of government (federal, state, municipal)
- stakeholder involvement
- communications
- pricing and cost recovery
- many others….
5. To allow water utilities to help each other, Water Operators Partnerships have taken off in a big way in Asia
WaterLinks – a Asia-wide regional partnership network to coordinate, develop and implement water operator twinning partnerships, capacity building and knowledge dissemination
www.waterlinks.org
Focus Area Twinning Partners Focus AreaFacilitation Support
Connecting the Urban Poor
MWCI – Medan Expanding water services to poor communities in Medan, Indonesia USAID
Continuous Water Supply
Ranhill – MJPConverting from intermittent to continuous water supply in Badlapur, India
USAID
Ranhill – PDAM Surabaya
Enabling and sustaining continuous water supply in Surabaya, Indonesia
USAID
Water Quality
Korea Water - DhakaImproving water quality and management practices in Dhaka, Bangladesh
ADB
Ranhill – PWAImproving water quality management and optimizing operations in Nakorn Nayok, Thailand
USAID
MWCI – Danang Improving water quality in distribution system in Danang, Vietnam USAID
NRW and Operational Efficiencies
Ranhill – DavaoReducing NRW and improving management practices in Davao, Philippines
ADB
Male – ThimpuReducing NRW and improving management practices in Thimpu, Bhutan
ADB
City West – CebuReducing NRW and improving management practices in Cebu, Philippines
ADB
PPWSA – Binh DoungReducing NRW and improving distribution system in Binh Doung, Vietnam
ADB
Haiphong - DanangReducing NRW and improving management practices in Danang, Vietnam
ADB
JUSCO – NWSDBReducing NRW and Energy Savings for water supply delivery in Sri Lanka
ADB
Customer Orientation
MWSS – YanchengInstituting a customer feedback system on concessionaire performance in Yancheng, China
USAID
LA DWP - ShenzhenDeveloping a customer feedback system for water quality monitoring in Shenzhen, China
USAID
Sanitation Services
IWK – MedanPromoting and increasing demand for sanitation services in Medan, Indonesia
USAID
King County - WMA Optimizing wastewater treatment plant processes in Krabi, Thailand USAID
Thank you!Thank you!