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Page 1: Parent Help Desk › pdf › CampusCare_ App.pdf · Accessing “Parent Portal” on Mobile Devices Download the App from Playstore and Open App. Type in the URL “carmelk.campuscare.info“

Parent Help Desk

Page 2: Parent Help Desk › pdf › CampusCare_ App.pdf · Accessing “Parent Portal” on Mobile Devices Download the App from Playstore and Open App. Type in the URL “carmelk.campuscare.info“

Accessing Parent Portal with your Unique User ID & Password

Access on Laptops / Desktops / Tablets

Access on Smartphones through Mobile Apps

• Android – SmartPhone with Version5(lollipop) & Higher

• IOS (Apple Phone) – Any IPhone

Page 3: Parent Help Desk › pdf › CampusCare_ App.pdf · Accessing “Parent Portal” on Mobile Devices Download the App from Playstore and Open App. Type in the URL “carmelk.campuscare.info“

Accessing “Parent Portal” on Desktop / Laptop

Open any Internet Browsers - Google Chrome / Internet Explorer/ Mozilla

Firefox / Safari

Type in the URL “carmelk.campuscare.info“ and Enter. You will be directed to the School Page

Enter Login Credentials provided to you (User Name and Password)

and login.

You will be able to access a plethora of Information with

regards to your ward.

Page 4: Parent Help Desk › pdf › CampusCare_ App.pdf · Accessing “Parent Portal” on Mobile Devices Download the App from Playstore and Open App. Type in the URL “carmelk.campuscare.info“

Type in the URL “carmelk.campuscare.info“ and Enter. You will be directed to the School Page

Page 5: Parent Help Desk › pdf › CampusCare_ App.pdf · Accessing “Parent Portal” on Mobile Devices Download the App from Playstore and Open App. Type in the URL “carmelk.campuscare.info“

Enter Login Credentials provided to you (User Name and Password) and

login.

Page 6: Parent Help Desk › pdf › CampusCare_ App.pdf · Accessing “Parent Portal” on Mobile Devices Download the App from Playstore and Open App. Type in the URL “carmelk.campuscare.info“

Web Portal Home Page – Personal Profile of

the Student is the first page that

opens.

Page 7: Parent Help Desk › pdf › CampusCare_ App.pdf · Accessing “Parent Portal” on Mobile Devices Download the App from Playstore and Open App. Type in the URL “carmelk.campuscare.info“

Academics –Here you

can view the Assignments

Report Cards, Exam

Schedule, Time Table/

Syllabus, Model

Question Papers etc.

Page 8: Parent Help Desk › pdf › CampusCare_ App.pdf · Accessing “Parent Portal” on Mobile Devices Download the App from Playstore and Open App. Type in the URL “carmelk.campuscare.info“

Fees – All data

pertaining to the fees

can be viewed here.

Page 9: Parent Help Desk › pdf › CampusCare_ App.pdf · Accessing “Parent Portal” on Mobile Devices Download the App from Playstore and Open App. Type in the URL “carmelk.campuscare.info“

Fees –Online

Payment

Page 10: Parent Help Desk › pdf › CampusCare_ App.pdf · Accessing “Parent Portal” on Mobile Devices Download the App from Playstore and Open App. Type in the URL “carmelk.campuscare.info“

Fees –Online

Payment

Page 11: Parent Help Desk › pdf › CampusCare_ App.pdf · Accessing “Parent Portal” on Mobile Devices Download the App from Playstore and Open App. Type in the URL “carmelk.campuscare.info“

Fees –Online

Payment

Page 12: Parent Help Desk › pdf › CampusCare_ App.pdf · Accessing “Parent Portal” on Mobile Devices Download the App from Playstore and Open App. Type in the URL “carmelk.campuscare.info“

Accessing “Parent Portal” on Mobile Devices

Download the App from Playstore and Open App.

Type in the URL “carmelk.campuscare.info“ and Verify. Click on ’OK’ and you will be directed

to the School Page

Enter Login Credentials provided to you (User Name and Password)

and login.

You will be able to access a plethora of Information with regards to your ward at your

finger tips.

Page 13: Parent Help Desk › pdf › CampusCare_ App.pdf · Accessing “Parent Portal” on Mobile Devices Download the App from Playstore and Open App. Type in the URL “carmelk.campuscare.info“

Entering the School URL

Once the App is opened, this Screen appears. Type in and enter the

application URL carmelk.campuscare.info

and tap on “Verify”

Click OK on the next screen that

follows.

Page 14: Parent Help Desk › pdf › CampusCare_ App.pdf · Accessing “Parent Portal” on Mobile Devices Download the App from Playstore and Open App. Type in the URL “carmelk.campuscare.info“

Username and Password to be entered here and

you will be able to access the various

menus that the Mobile app has to offer.

Sign in by using User credentials

Page 15: Parent Help Desk › pdf › CampusCare_ App.pdf · Accessing “Parent Portal” on Mobile Devices Download the App from Playstore and Open App. Type in the URL “carmelk.campuscare.info“

Home Screen

Logging in …these are the first screens that appear. All the ICONS are displayed on these 02 screens.

Page 16: Parent Help Desk › pdf › CampusCare_ App.pdf · Accessing “Parent Portal” on Mobile Devices Download the App from Playstore and Open App. Type in the URL “carmelk.campuscare.info“

Homework

Clicking on video and clip icon to get the detailed video.

Assignment

Page 17: Parent Help Desk › pdf › CampusCare_ App.pdf · Accessing “Parent Portal” on Mobile Devices Download the App from Playstore and Open App. Type in the URL “carmelk.campuscare.info“

Circulars

Clicking on any of these ICONS, takes you to the details embedded in it, for eg Circulars, News, Homework, Events etc.

News / Events

Page 18: Parent Help Desk › pdf › CampusCare_ App.pdf · Accessing “Parent Portal” on Mobile Devices Download the App from Playstore and Open App. Type in the URL “carmelk.campuscare.info“

Attendance

Attendance of your ward can be viewed on this screen. You can apply for leave as well from this module.

Page 19: Parent Help Desk › pdf › CampusCare_ App.pdf · Accessing “Parent Portal” on Mobile Devices Download the App from Playstore and Open App. Type in the URL “carmelk.campuscare.info“

SMS

All SMS received by the parents are stored and viewed here.

Page 20: Parent Help Desk › pdf › CampusCare_ App.pdf · Accessing “Parent Portal” on Mobile Devices Download the App from Playstore and Open App. Type in the URL “carmelk.campuscare.info“

Messages

How to compose messages

Click on Plus button

to Compose message

Click on Image button

Page 21: Parent Help Desk › pdf › CampusCare_ App.pdf · Accessing “Parent Portal” on Mobile Devices Download the App from Playstore and Open App. Type in the URL “carmelk.campuscare.info“

Messages

How to compose messages

Select the group type

and mark the check button to whom sent message.

Write the text hereFor attachment

To send

Attachment should be in given

format and less than 300 kb

Page 22: Parent Help Desk › pdf › CampusCare_ App.pdf · Accessing “Parent Portal” on Mobile Devices Download the App from Playstore and Open App. Type in the URL “carmelk.campuscare.info“

Fees Details

Fees Due, Fees Paid, Breakup of the Fees, Receipts all can be had from this section.

Page 23: Parent Help Desk › pdf › CampusCare_ App.pdf · Accessing “Parent Portal” on Mobile Devices Download the App from Playstore and Open App. Type in the URL “carmelk.campuscare.info“

Fees Online Payment

Page 24: Parent Help Desk › pdf › CampusCare_ App.pdf · Accessing “Parent Portal” on Mobile Devices Download the App from Playstore and Open App. Type in the URL “carmelk.campuscare.info“

Payment Gateway

Page 25: Parent Help Desk › pdf › CampusCare_ App.pdf · Accessing “Parent Portal” on Mobile Devices Download the App from Playstore and Open App. Type in the URL “carmelk.campuscare.info“

Fees Paid Details

Fees Receipt

Page 26: Parent Help Desk › pdf › CampusCare_ App.pdf · Accessing “Parent Portal” on Mobile Devices Download the App from Playstore and Open App. Type in the URL “carmelk.campuscare.info“

How to Register Query via Mobile app

Request all Parents to register there query via in app Need Help option as given in image ,than fill the required details , you will get the assistance call with in 24 working hours

Page 27: Parent Help Desk › pdf › CampusCare_ App.pdf · Accessing “Parent Portal” on Mobile Devices Download the App from Playstore and Open App. Type in the URL “carmelk.campuscare.info“

Help Desk -Entab

Request all Parents to Note down and save this No to your Contacts. This will help in clearing all your doubts regarding the use of this “Mobile Apps”

For any Queries/Feedback

related to Parent Portal

and its uses, please

Contact us at

+91 11- 43193333Ask for the extension number

5for Parent help desk

between

9 AM to 5:30 PM

Mail us at

[email protected]

Thanks and regards

Parent Help Desk Team

Note * During lockdown period land line numbers are not in service

Page 28: Parent Help Desk › pdf › CampusCare_ App.pdf · Accessing “Parent Portal” on Mobile Devices Download the App from Playstore and Open App. Type in the URL “carmelk.campuscare.info“

THANK YOU…..

PARENT’S HELPDESK:

[email protected]