Parks & Recreation Service Delivery Model

ReviewProgress Report #1

City of Pitt Meadows CouncilJanuary 19, 2016

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Presentation Outline

Introductions – KDH Management Consultants Outline Key Issue & Primary Goal Four Transition Stages Time Constraints Transition Planning – Scope Transition Planning – 3 Phases Critical Assessment - Focus Council Engagement Public Engagement Council Recommendations / Input Q&A

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Key Issue & Primary Goal

Key Project Issue: Transition P&R Service Delivery by October 31, 2016

From joint to independent service delivery model

Consultant’s Primary Goal Develop transition plan & implementation strategies by March 23

Viable & desirable Work closely with Council and staff – transition “team” Simplify the complex

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Four Stages of Transition

Jan 4 – Mar 23 Stage I – Transition PlanningMar 24 – Oct 30 Stage II – TransitionOct 31 – Dec 31 Stage III – Operations / BridgingJan 1/17 – ongoing Stage IV – Full Operations

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Time Constraints – October 31

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Stage I - Transition Planning

Scope of Work: Confirm services & service levels Consider trends & best practices Recommend service level targets Identify service delivery models Recommend preferred model (best fit for CPM) Recommend implementation strategies Final report

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Stage I - Transition Planning

3 Phases:

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Phase 1 (January) - Critical Assessment Research/Analysis

Gather and review all relevant documents (e.g. agreements, contracts) Project Checklist

First draft complete (WIP) Timeframe development

For key deliverables Draft models

Service level matrix Service delivery matrix

Council & Public Engagement Assessment

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Proposed Council Engagement

Progress Report #1 Support & feedback at this early stage Specific Recommendations

Progress Report #2 - February 9 (tentative) Communications Strategy/Public Engagement Support, feedback and preferred direction on key issues

Progress Report #3 - March 8 (tentative) Refine/finalize preferred direction on all key issues

Final report – March 22 (tentative)

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Public Engagement (Communication Strategy)

Keep the public and stakeholders informed Proposed (summary) +/- 8 stakeholder group interviews Public open house Broader communications strategy desirable

Outside Consultant scope but recommended Feb 9 consideration

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Council Recommendations

Receive the presentation and Progress Report #1 from KDHMC Endorse KDHMC “Scope of Work” Receive key deliverable updates Feb 9

Including Communications & Public Engagement Strategy Receive key deliverable updates March 8

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Q&A

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