partner manual 2016 - isi dublin · 3 paid excursions ..... 16
TRANSCRIPT
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Partner Manual 2016
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INTRODUCTION ....................................................................................................................................... 5
ACCREDITATIONS .................................................................................................................................... 5
THE SCHOOL BUILDING ........................................................................................................................... 5
SERVICES TO STUDENTS .......................................................................................................................... 5
OUR PHILOSOPHY ................................................................................................................................... 6
Working with your agency: ................................................................................................................. 6
Working with your clients: .................................................................................................................. 6
Our Office Team ...................................................................................................................................... 6
ADULT ENGLISH PROGRAMMES ............................................................................................................. 7
English Course features and schedules ................................................................................................... 7
Morning or Afternoon Study ............................................................................................................... 7
Course Codes ...................................................................................................................................... 7
General English 15 and 30 (GE15 and GE30) ...................................................................................... 8
General English 20 and 25 .................................................................................................................. 9
Cambridge Examinations (FCE and CAE) ............................................................................................. 9
Business English 20 (BE20) ................................................................................................................ 10
IELTS 20 (IE20) ................................................................................................................................... 10
Academic Year 15 (AY15) .................................................................................................................. 10
Academic Year 20 (AY20) .................................................................................................................. 11
Academic Year 25 (AY25) .................................................................................................................. 11
Monitoring Student progress ............................................................................................................ 12
Levels - Council of Europe Scale ........................................................................................................ 12
Level Equivalencies ........................................................................................................................... 13
JUNIOR PROGRAMMES ......................................................................................................................... 13
Winter School Groups ....................................................................................................................... 13
Summer Camp at Belvedere College ................................................................................................ 14
HIGH SCHOOL PLACEMENTS ................................................................................................................. 15
Adult Social and Cultural Programme ................................................................................................... 15
Free Clubs .......................................................................................................................................... 15
Free Walking Tours of Dublin ............................................................................................................ 15
Free Cultural Excursions .................................................................................................................... 16
Paid Cultural Excursion ..................................................................................................................... 16
Free Social Evening Events ................................................................................................................ 16
Free Parties ....................................................................................................................................... 16
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Paid Excursions ................................................................................................................................. 16
ACCOMMODATION SERVICE ................................................................................................................. 17
Homestay (Host Family) .................................................................................................................... 17
Sharing Option: ............................................................................................................................. 17
Advice for your clients about home stay ...................................................................................... 17
Meals ............................................................................................................................................. 18
Home stay curfews........................................................................................................................ 18
Residence .......................................................................................................................................... 18
Board: ............................................................................................................................................ 18
Cleaning:........................................................................................................................................ 18
Booking terms: .............................................................................................................................. 18
Rates: ............................................................................................................................................ 19
Check in/ Check out: ......................................................................................................................... 19
Minimum age in residence: .......................................................................................................... 19
Sharing Option: ............................................................................................................................. 19
Hostel ................................................................................................................................................ 19
APPLICATIONS ....................................................................................................................................... 20
PAYMENT OPTIONS ............................................................................................................................... 20
Bank Transfer - all countries ............................................................................................................. 20
Pay-to-study (formerly International Student Payments Service - ISPS) .......................................... 21
Credit Card - all countries ................................................................................................................. 21
CANCELLATION POLICY ......................................................................................................................... 21
CURTAILMENT POLICY .......................................................................................................................... 22
VISA APPLICATION ................................................................................................................................ 22
ARRIVAL AT IMMIGRATION IN IRELAND ............................................................................................... 23
Under 18 students (from EEA and non-EEA countries) .................................................................... 23
All non-EEA students ......................................................................................................................... 23
Medical Insurance ............................................................................................................................. 23
Getting from the Airport ................................................................................................................... 23
LEVEL TEST ............................................................................................................................................ 24
FIRST MORNING .................................................................................................................................... 24
Orientation ........................................................................................................................................ 24
Welcome Pack ................................................................................................................................... 24
SCHOOL CALENDAR ............................................................................................................................... 24
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DEPARTURE DOCUMENTS..................................................................................................................... 25
QUESTIONS THAT STUDENTS OFTEN ASK OUR PARTNERS ................................................................... 25
Do I need a visa? ............................................................................................................................... 25
Will the school help me to register with immigration after arrival? ................................................ 25
How much money should I bring to Ireland for long-term study? ................................................... 25
Can I work in Ireland? ....................................................................................................................... 25
Can I buy insurance through the school? ......................................................................................... 26
Can you meet me at the airport in Dublin? ...................................................................................... 26
When can I start my course? ............................................................................................................ 26
How big are the classes? ................................................................................................................... 26
Do I need to pass a test in order to enter your school? ................................................................... 26
Do you have any activities I can participate in after class? .............................................................. 26
What qualifications do your teachers have? .................................................................................... 26
How can I find information about Cambridge exams? ..................................................................... 26
How can I register for the Edexcel membership and/or examinations? .......................................... 26
Can I get a certificate at the end of my course? ............................................................................... 26
Can I use my laptop computer in the school? .................................................................................. 27
Will there be internet access or WiFi in my accommodation? ......................................................... 27
When are school holidays? ............................................................................................................... 27
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INTRODUCTION Welcome to our Partner Manual and thank you for your interest in ISI. This manual is designed to give you all the necessary information you need to begin promoting our courses. ISI offers three different kinds of programmes:
1. English language courses for adults 2. English language courses and summer camp for teenagers 3. High School placement for teenagers
ACCREDITATIONS & MEMBERSHIPS Our centres are recognised by ACELS, a service of Quality and Qualifications Ireland, for English language teaching. We are an approved preparatory centre for the Cambridge examinations suite, the Trinity ISE suite and TIE (Test of Interactive English. ISI is a member of MEI and ALTO and were voted ’Star English Language School Europe 2014′, at the STM Star Awards in London.
THE SCHOOL BUILDINGS ISI Dublin occupies two year-round centres in Dublin. The main school, which was founded in 2001, is located in a beautifully modernised 18
th century stone building just 10 minutes walk from O’Connell
Street. Our 2nd year-round centre is housed in a beautiful Georgian redbrick building on Parnell Square just 10 minutes’ walk from the main school. The building combines large & ornate period rooms with modern furniture & artwork to create a wonderful learning space. The area around the school is steeped in Irish history, with many of the neighbouring buildings playing host to significant scenes of the Easter rising of 1916. Both schools have relaxed and friendly atmosphere top of the range facilities:
bright and spacious classrooms
interactive whiteboards in all classrooms (main centre only)
self-access library (books + DVDs)
modern multi-media computer suite with free Internet access and web cameras
free Wi-Fi throughout the building
student café with hot drinks and snacks
free clubs including drama, music, movies, Irish culture and video production
afternoon/evening social programme 5 days per week from mid-June to mid-September and 3-4 days per week the rest of the year
guided Saturday excursions, all year round to Connemara, Cliffs of Moher, Wicklow, Kilkenny and Belfast
Google map link with both centres click here.
SERVICES TO STUDENTS We offer all students the following services:
Home stay, Hostel and Student Residence stay booking service
Immigration & Visa support
Localisation services (support letters for bank accounts, social security and student cards)
24-hour emergency telephone service
Dedicated student accommodation and welfare staff
Airport transfers
Examination registration
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OUR PHILOSOPHY
Working with your agency: We like to build relationships with partners based on trust, honesty and integrity. In our marketing and advertising, we have a ‘what you see is what you get’ approach, i.e. we use real photos and videos of the school in our marketing materials, rather than stock photography and we try to encourage transparency using the social media, such as Facebook and YouTube, where students can post real photos and testimonials about their experience with us. We expect the same level of trust and honesty from our partners. By working together and sharing information we can solve any issue, and keep our mutual clients happy.
Working with your clients: We pride ourselves on our personal approach and from door to door your students are our priority. From the initial application stage to the end of the course, we are here to ensure our mutual clients’ needs are met in a friendly, caring and supportive environment. Furthermore we place a huge emphasis on involving our students in the community of the school, by offering them a range of activities outside of class which will enable them to meet other students and speak English all the time.
Our Office Team
Managing Director Brian Burns [email protected]
Executive Director James Dorrian [email protected]
Academic Director Jennifer Diaz Green [email protected]
Director of Studies Pamela Wildman [email protected]
Marketing Director Peter Hutchinson [email protected]
Admissions Manager Guillermo Martinez [email protected]
Operations Manager Trish Robinson [email protected]
Accommodation & Finance Manager Elaine Macnamra [email protected]
Junior Programmes Manager Elaine Hickey [email protected]
High School Programme Manager Vourneen McGeough [email protected]
High School Coordinator Stacey Dooley [email protected]
Assistant Director of Studies and Social Programme Andrea Lacey [email protected]
Reception and Office Assistant Zivile Burbaite [email protected]
Social Porgramme Coordinator Sophie Bonheim [email protected]
ISI employs a team of 20 – 40 teachers depending on the season. All teachers have a primary university degree, a recognized teaching qualification and teaching experience at home and abroad. However, we select teachers not only for their qualifications, experience and passion for the English language, but also for their other interests. Our teachers demonstrate a strong sense of commitment and enthusiasm and in this way our mutual clients will enjoy a very special learning experience.
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ADULT ENGLISH PROGRAMMES
English Course features and schedules Day/Time Monday Tuesday Wednesday Thursday Friday
08.00 – 09.00 Elective 1
Elective 1
Elective 1
Elective 1
Elective 1
Pause
09.00 – 12.15 (includes 15-minute break)
General English AM
General English AM
General English AM
General English AM
General English AM
Pause
12.25 – 13.25 Elective 1 for GE 20 AM or PM option / Elective 2 for GE25 / 4
th period CE20
Elective 1 for GE 20 AM or PM option / Elective 2 for GE25 / 4
th period CE20
Elective 1 for GE 20 AM or PM option / Elective 2 for GE25 / 4
th period CE20
Elective 1 for GE 20 AM or PM option / Elective 2 for GE25 / 4
th period CE20
Elective 1 for GE 20 AM or PM option / Elective 2 for GE25 / 4
th period CE20
Pause
13.30 – 16.40 (includes 10-minute break)
General English AFT
General English AFT
General English AFT
General English AFT
General English AFT
Morning or Afternoon Study All courses are available for morning or afternoon study. Afternoon course are equal academically to morning courses. However, because the majority of students want to study in the morning we offer the afternoon programmes at discounted prices (approximately 20% less). Please refer to our price list for more details. Partners should note that the social programme takes place from 14.30 – 16.30 each day, so afternoon students will not have the opportunity to join it. However, there are usually 2 – 3 events taking place from 16.30. These include school clubs and also one evening event per week. We also offer 2-3 morning social events for afternon students, but these are subject to popularity.
Class days Monday to Friday
Course start day Any Monday
Lesson duration 60 minutes
Minimum age 16 years old in adult classes
Maximum number per class 15
Average number per class 12
Number of levels 6 sub-divided
Materials First course book invoiced. For AY course, first 2 course books invoiced
School closes National holidays and Christmas (see school calendar 2016)
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Course Codes
AM after the course codes indicates morning study AFT after the course code indicates afternoon study (20% cheaper) _________________________________________________________________________________
General English 15 and 30 (GE15 and GE30) With the main focus on communication skills, this15-hour per week course also provides a solid foundation in grammar and the main linguistic skills of reading, writing, listening and speaking. The method used is task-based, which means that by the end of each level students are expected to be able to complete a certain amount of tasks through English. There is a central course book and workbook and teachers supplement these using authentic materials such as newspapers, magazines, menus, manuals, brochures and a range of other books. All courses incorporate the use of electronic interactive whiteboards, the Internet and audio-visual technology. GE30 students take the 15-hour morning component and the 15-hour afternoon component, which are essentially two different, unconnected classes. Levels: A1 – C2 Schedule Morning GE15: 09.00 – 12.15 Afternoon GE15: 13.30 – 16.40 Morning + Afternoon GE30: 09.00 – 16.40 Course start dates: Any Monday of the year, excluding Christmas vacation Hours per week: 15 or 30 Duration: 1 – 24 weeks Key points:
Suitable for any student who wishes to improve their English in a less intensive way
General ‘all-round’ approach
Revision of major grammar and vocabulary at each level
In-house examinations
More time for out-of-class activities Award: ISI Certificate in English Entry requirements: Students should have a basic knowledge of English (A1 level). Those who are complete beginners will have to enter a one-to-one programme until A1 level is achieved.
Code Lessons Name and description
GE15 15 General English
GE20 20 General English (GE15) + Elective in conversation
GE25 25 General English (GE15) + Elective X 2
GE30 30 GE15 X 2 (morning and afternoon classes combined)
CE20 20 Cambridge Examinations 20
BE20 20 General English (GE15) + Elective in Business English
IE20 20 General English (GE15) + Elective in IELTS
AY15 15 Academic Year English (as GE15) for non-EU students with right to work.
AY20 20 Academic Year English (as GE20) for non-EU students with right to work.
AY25 25 Academic Year English (as GE25) for non-EU students with right to work.
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General English 20 and 25 The GE20 and GE25 programmes follow the same structure as described under GE15, but there are 5 or 10 electives. These can be conversation fluency, plus one other topic (business, examinations, study skills etc.). In this way, this course offers superior fluency practice and specialisation in a topic. Levels: A1 – C2 (elective choice will depend on level) Schedule: AM = morning students AFT = afternoon students Elective 1: 08.00 – 09.00 – GE25AM students Elective 2: 12.20 – 13.20 – all AM students and GE20AFT students Elective 3:* 16.45 – 17.45 – GE 20 AFT Students Morning GE15: 09.00 – 12.15 – all AM students Afternoon GE15: 13.30 – 16.40 – all GE20 students *Only available at selected times of the year
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Cambridge Examinations (FCE and CAE) These are full time 20-hour Cambridge Examination preparation programmes for FCE and CAE. Levels: FCE and CAE (B2 – C1) Schedule: 09.00 – 13.20 Extra Elective Schedule (Optional): 08.00 – 09.00 (Students may, for an additional fee, add on 5 hours of electives - 25 hours in total. Students may choose their topic from what is available that week at their level) Students may register to take the course and examination on the following dates in 2016*: FCE
Duration Course Dates* Exam date FCE
8-week course 11/01 – 04/03 05 March 2016
10-week course 01/02 – 08/04 09 April 2016
10-week course 07/03 – 13/05 14 May 2016
8-week course 11/04 – 04/06 04 June 2016
CAE
Duration Course Dates* Exam date CAE
8-week course 18/01 – 11/03 12 March 2016
10-week course 09/03 – 13/05 14 May 2016
10-week course 29/03 – 03/06 04 June 2016
10-week course 18/04 – 24/06 25 June 2016
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Business English 20 (BE20) The BE20 programme follows the same structure as described under GE15 but includes 5 extra classes in Business English. The Business Writing Skills component prepares students for all written communication that may arise in a professional context while the Interpersonal and Communication Skills component prepares students for all verbal interactions that may occur. Levels: B1 – C1 (mixed class) Elective Schedule: 12.20 – 13.20 Extra Elective Schedule (Optional): 08.00 – 09.00 (Students may add on 5 hours of electives - 25 hours in total. Students may choose their topic from what is available that week at their level)
IELTS 20 (IE20) The IE20 programme follows the same structure as described under GE15, but there are 5 extra classes of IELTS examination preparation each week. Levels: (B2 – C1) aiming at level 6 IELTS Elective Schedule: 12.20 – 13.20 Extra Elective Schedule (Optional): 08.00 – 09.00 (Students may add on 5 hours of electives - 25 hours in total. Students may choose their topic from what is available that week at their level) ----------------------------------------------------------------------------------------------------------------------------- ----------
Academic Year 15 (AY15) With the main focus on communication skills, this 15 hour per week course also provides a solid foundation in grammar and the main linguistic skills of reading, writing, listening and speaking. The method used is task-based, which means that by the end of each level students are expected to be able to complete a certain amount of tasks through English. There is a central course book and workbook and teachers supplement these using authentic materials such as newspapers, magazines, menus, manuals, brochures and other books. All courses incorporate the use of electronic interactive whiteboards, the Internet and audio-visual technology. Levels: A1 – C2 Schedule: 09.00 – 12.15 (morning class)
or
13.30 – 16.40 (afternoon class)
Course start dates: Any Monday of the year, excluding Christmas vacation Duration: 1 academic year (minimum 25 weeks study) with an 8 month visa Entry requirements: Students should be at least 18 years old on the course start date and should have a basic A1 level of English. Students tested at A0 level cannot enter the programme and should take one-to-one tuition until A1 level is reached. Obligatory exit exam: All Academic Year students are required to sit a recognised exam prior to completing their course. Awards: All programmes include preparation for the Trinity ISE exam. Students enrolled on the 20 hour programmme can choose to prepare for Cambridge Exams (FCE, CAE) or IELTS 6 or 7, but an exam fee supplement applies.
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Right to work: Students from outside the EU on Academic Year programmes have the right to work 20 hours per week during the course, and 40 hours per week only during holidays from May to August & December 15
th to January 15
th inclusive.
Please also see a full description of this in the Academic Year Programme document
Academic Year 20 (AY20) The programme follows the same schedule and structure as the AY15 programme above but includes a choice of ONE of the following electives, for 5 extra classes per week:
• Cambridge Examination • IELTS • Business English
Schedule: As AY15 above + elective from 08.00 – 09.00 or 12.20 – 13.20 Entry requirements: Students should be at least 18 years old on the course start date and should have a basic A1 level of English. Students tested at A0 level cannot enter the programme and should take one-to-one tuition until A1 level is reached. Obligatory exit exam: All Academic Year students are required to sit a recognised exam prior to completing their course. Awards: All programmes include preparation for the Trinity ISE exam. Students enrolled on the 20 hour programmme can choose to prepare for Cambridge Exams (FCE, CAE) or IELTS 6 or 7, but an exam fee supplement applies. Right to work: Students from outside the EU on Academic Year programmes have the right to work 20 hours per week during the course, and 40 hours per week only during holidays from May to August & December 15
th to January 15
th inclusive.
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Monitoring Student progress We are committed to ensuring that all students are placed in the right level and continue to make progress throughout their studies. One-week feedback: On completion of the first week of studies all students fill in a feedback form, grading their course, their level, their accommodation and the service provided by ISI. Any issues which arise from this feedback will be addressed immediately.
Weekly assessment: These are short weekly class tests. The results are given to students and
recorded in student’s file.
Monthly private tutorial: All students can have a monthly private tutorial with their class teacher during which they can discuss their progress, any problems/questions they may have, and set targets for themselves. (Tutorials take place during class time usually on a Friday, while the rest of the class are engaged in class-based activities.) Academic counselling by appointment at any time: At any time during their stay students can discuss their academic issues with the Director
Levels - Council of Europe Scale Our level scale is based on the Council of Europe global scale of levels and the language descriptors of the Common European Framework.
Council of Europe ISI equivalent level Approximate exam level
Basic User
A1 False Beginner- elementary
A2 Pre-intermediate KET/IELTS (3)/TOEIC 220+
Independent User
B1 Intermediate PET/IELTS (4)/TOEIC 380+
B2 Upper Intermediate FCE/IELTS (5)/TOEIC 520+
Proficient User
C1 Lower Advanced CAE/IELTS (6)/TOEIC 800+
C2 Very Advanced CPE/IELTS (7)/TOEIC 900+
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JUNIOR PROGRAMMES
Winter School Groups
Level Equivalencies ISI Levels Main course objectives at each level Examinations
C2 Very Advanced Understand with ease virtually everything heard or read.
Summarise information from different spoken and written sources, reconstructing arguments and accounts in a coherent presentation.
Express spontaneously, very fluently and precisely, differentiating finer shades of meaning even in more complex situations.
Cambridge CPE
IELTS 7
TOEFL 265
TOEIC 920
C1
Advanced
This level is important if students wish to go on to university at undergraduate or post graduate level.
Understand a wide range of demanding, longer texts, and recognise implicit meaning.
Express fluently and spontaneously without much obvious searching for expressions.
Use language flexibly and effectively for social, academic and professional purposes.
produce clear, well-structured, detailed text on complex subjects, showing controlled use of organisational patterns, connectors and cohesive devices
Cambridge CAE
Cambridge BEC 3
IELTS 6.5
TOEFL 230 -250
TOEIC 800 - 850
B2+ Upper Intermediate
Understand the main ideas of more complex texts on both concrete and abstract topics, including technical discussions in your field of specialisation (study or work).
Interact with a degree of fluency and spontaneity that makes regular interaction with native speakers quite possible without strain for either speaker.
Produce clear, detailed text on a wide range of subjects and explain a viewpoint on a topical issue giving the advantages and disadvantages of various options.
Cambridge FCE
IELTS 5.5
TOEFL 210
TOEIC 750
B2 Upper Intermediate
Employers tend to look for exam certificates at this level
Cambridge BEC 2
TOEIC 625
B1+ Intermediate Understand the main points of clearly spoken English or text in English relating to familiar topics – work, school, leisure, family
Deal with most situations likely to arise while travelling in an English speaking environment
Produce simple connected text on topics which are familiar or of personal interest
Describe experiences, events, dreams, hopes and give reasons and explanations for opinions and plans
Cambridge PET
IELTS 4
TOEIC 500
B1
Intermediate
From this level you can use language in the workplace
Cambridge BEC 1
TOEIC 375
A2+ Pre-Intermediate Understand sentences and frequently used expressions related to personal and family information, shopping, local geography and work
Communicate in simple tasks involving a direct exchange of information about familiar things
Describe background, immediate environment and basic things relating to work, family and health.
Cambridge KET
TOEIC 250
IELTS 3
A2 Pre-Intermediate
A1 Elementary Understand and use basic phrases and everyday expressions about familiar topics
Ask and answer questions about personal details like where you live, people you know and things you do.
Introduce yourself and others
Use and understand basic everyday phrases
Ask for and understand simple directions
Understand numbers and prices
A0 Beginner
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School Groups ISI provides winter school group courses for 1 or 2 week periods from September to May each year. Basic packages are competitively priced, and agents can have a tailor-made programme, by adding supplements as requested by the group organizer. Basic package includes:
Airport pickup Host family with full board 20 X 45 minute lessons (15 hours) Course materials Basic social programme with free entries Mon. – Fri. 1 Saturday trip via DART/Dublin Bus 1 free group leader/15 Refreshments during breaks
Sample Winter Activities:
Sunday Monday Tuesday Wednesday Thursday Friday Saturday Sunday
Dublin airport Transfer
National Museum
Trip to Howth Seaside Village (DART)
Botanic Gardens
Natural History Museum
Scavenger hunt
Trip to Wicklow (DART)
Dublin airport Transfer
Please contact Elaine Hickey [email protected] for further details and quotes.
Summer Camp at Belvedere College Our Junior Campus located at Belvedere College, just north of O’Connell Street hosts students from all over the world with our unique English in Action curriculum. Belvedere College is a very modern high school with fantastic learning facilities including: bright and spacious classrooms; computer room with internet access; indoor swimming pool; gymnasium & sports pitch “English in Action” is a 20-lesson English programme (four 45-minute lessons per day) that combines 2 lessons of General English with 2 lessons of activity-based learning with the following themes:
ISI Paparazzi Students research, create and publish the weekly ISI gazette notice board. In
teams the ISI Paparazzi decide on article themes, and cover topics and stories
included on the social programme and their experiences at school.
ISI Glee Students must prepare a performance for the weekly talent show. This can be a
song, a play, a dance or a comedy act and although structured in format,
students are encouraged to be as creative and adventurous as possible.
ISI TV The ISI TV team have to write, produce, edit and direct their own TV show
inspired by activities in school and events taking place around them.
ISI Craic Students learn about contemporary and traditional Irish culture, from Yeats to
U2, and experience Irish culture in a fun and exciting way.
ISI Rock Students learn about traditional Irish music and music popular in Ireland. Each level will be assigned a different song to analyse and produce a music video for, including classics such as Molly Malone and Whiskey in the Jar.
ISI Adventure Students learn about Irish sports, leisure interests, health and well-being. At the
end of the week, each level has a different task in which to incorporate their
learning in a creative way , for example, creating a computer game or sports
app or organising a school sports day
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Agents interested in summer or winter groups should contact us for quotes. Email our Business Development Manager, Peter Hutchinson [email protected]
HIGH SCHOOL PLACEMENTS
For over a decade, ISI has been placing overseas students into Irish High Schools (locally known as ‘secondary school’). We have developed strong working relationships with each school and we employ dedicated staff to manage and organise the student’s stay in Ireland. Our services include:
Placement in one of over 30 excellent high schools in Ireland
Involvement of parents in choosing a suitable location and school for their child
Selection of high-quality host family and boarding accommodation
Guardianship services from dedicated staff
Weekly counselling and reporting system
Mobile phone during first year of programme
English language support to Dublin based students
Social programme including parties, discos, movies, karaoke and quizzes 24-hour emergency telephone service.
To receive our dedicated High School Partner Manual, please contact Elaine Hickey [email protected]
Adult Social and Cultural Programme
The weekly ISI Social Programme includes at least one activity each day. There are different kinds of activities.
Free Clubs Students can sign up to School Clubs every day. These include:
Jobs Club Reading club Drama club ISI TV Club Irish history and culture club
Free Walking Tours of Dublin Every Monday or Tuesday afternoon
Temple Bar Tour Docklands Tour
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Dublin’s Green Parks
Free Cultural Excursions 2 – 3 times per week
Trinty College Dublin Castle Museum of Modern Art Archaelogical museum National Art Gallery National Museum Collins Barricks
Paid Cultural Excursion Once a week: Cost: Euro 7 – 10
Guinness Storehouse Kilmainham Gaol Christchurch Cathedral Jameson Distillery
Free Social Evening Events Once a week:
Irish sing-a-long Irish dancing Table quiz Pub crawl (adults only!)
Free Parties Every 4 weeks, plus the following big events:
St. Valentine’s party - February St. Patrick’s party (March) Easter party – April Pre-summer party Mid-summer parties (every two weeks) Autumn party Hallowe’en party (End October) Christams party Other special event parties throughout the year
Paid Excursions Weekly Euro 25 – 35 Every Saturday all year round students may go on excursions all over Ireland: Wicklow, Kilkenny, Belfast/Giant’s Causeway, Connemara and Cliffs of Moher.
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ACCOMMODATION SERVICE
Homestay (Host Family) We guarantee that an ISI staff member has visited and carefully selected all our host families. Students speaking the same native language will not normally be placed with the same host family unless requested. In July, every effort is made to ensure one nationality per family, but this is not always feasible and we ask agents to be patient and understanding where two students of the same nationality are placed together. Our host families are located between 30 and 45 minutes commute by bus or train from the city centre. Host families will provide the following:
Breakfast and dinner Monday to Friday and all meals at weekends
Single or shared bedroom
Quiet study area
Sharing Option: This means that the student pays the ‘room share price’. ISI will place the student with another student. It is possible in quieter periods that the student will have single occupancy of the shared room for the shared room price.
Advice for your clients about home stay Integration into Irish family life is very important during your student’s stay. Our host families are carefully selected and we are sure that your student will enjoy his stay with the Irish host. Students may speak to our Accommodation Administrator any time if they are experiencing problems with their accommodation.
We inspect all host families registered with the school and the families are expected:
to encourage the student to speak English as much as possible in their home
to encourage the student to feel at home
to provide the student with a clean and comfortable room
to provide a table/desk for private study and adequate storage space for your clothes
to provide adequate heating and lighting
to provide adequate washing facilities and access to the bathroom as a member of the household, with a baths or a shower available daily
to provide a change of sheets each week and sufficient bed covering
to provide a sufficiently spacious bedroom, with sufficient natural light
to maintain a clean and tidy home
to provide a balanced and appropriate diet (if for cultural/religious reasons your student is unable to eat certain foods, please inform ISI at the booking stage)
to always consider the students welfare, safety and security both in the home and outside the home
to wash a light load of clothes for the student once a week, together with the family’s laundry. The host family may refuse to do larger loads. In this case the student will have to go to a launderette. Please note that you are responsible for all dry cleaning
to keep in close contact with the School to help resolve any problems the student may have during their stay
to respect the student’s different cultural background We expect students to be respectful of our host families and as such your student should:
try to live as a member of the family and adapt to family life and Irish culture
try to understand that their host family house is not likely to be the same as their house at home. For example, most of our host families do not employ cleaning staff/house keepers, as is the practice in some countries. Generally cleaning and housekeeping is the duty of the household members and the student should play a part in this by keeping his bedroom clean and tidy.
remember that Irish eating habits, Irish food and Irish meal times will be different
make an effort from the beginning to integrate with the family and their routines
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respect the ‘house rules’ regarding meals, use of family equipment, use of internet, access to food/drinks outside mealtimes and evening curfews. If in doubt, always ask the host family.
Meals
Meals will be served at a time dictated by the host family. If for some reason the student cannot
have the meal at the given time, then he/she can make this request, but the host family is not obliged to provide meals outside the given meal times.
Breakfast is usually a light meal – breakfast cereal, bread/toast and tea/coffee for example. Many families offer adult students ‘self-service’ breakfast, where the student is free to help themselves to breakfast items from the refrigerator every morning. In this case, the student should ask the host family how to use kitchen appliances (kettle, toaster) if there are any doubts.
Lunch (on weekends) is generally a light snack – a sandwich/salad or soup or both.
The evening or main meal (dinner) is usually meat (chicken, beef, lamb, pork, sausages, burgers) or fish, served with vegetables and/or potatoes/rice/pasta. Irish people love potatoes (boiled, mashed, roasted, French fries). As such, potatoes are likely to be served daily for dinner (instead of rice, pasta etc). If this becomes repetitive or if you don’t like potatoes, just tell your host family you would prefer rice or pasta some days. If you have any special dietary requirements, please contact the school before you arrive.
In Ireland, meals are generally served on one plate, rather than different courses, though this varies from family to family.
On Sunday, the main meal (dinner) may be eaten earlier (around 1pm) and a light meal (supper) in the evening. Again, this varies from family to family.
Home stay curfews There should be no curfew for adult students (aged 18 or more) and the host family should provide a key. However, students should be respectful of family life and inform their family of their evening plans.
If the student is going to be late, he/she should inform family
If the student will not be back for evening meal, he/she should let the family know
The student should refrain from making noise late at night when returning home
Residence ISI’s residences consist of blocks of 2, 3, 4 and 5 bedroom apartments, located in different locations around the city from a 5 to 15-minute walk from the main building. Each apartment has bedrooms, a bathroom and an open plan living area. The kitchen is fully equipped with fridge, electric cooker, kettle and toaster. Washing machines are available for use either in the apartment or in a laundry room for an extra fee of approximately Euro 2 per wash. As with all our accommodation our apartments are strictly non-smoking and overnight guests and parties are not allowed.
Board: Residence stays are all self-catering with a bed duvet, pillow and sheets supplied. Towels are not supplied.
Cleaning: Common areas of residence is cleaned once a week. Sheets are either changed once a week or a spare set is provided which student must change. Student is in charge of own laundry – washing machines are provided.
Booking terms: Bookings are paid 100% in advance. Refundable damages deposit must be paid on check in.
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Rates: Rates are per week, and 1 week equals 5, 6 or 7 days. Extra 1 – 4 nights is available at full rate/7 but only subject to availability.
Deposits: Student must pay a 100euro deposit on arrival. This deposit will be refunded providing the residence has not be damaged, keys are return, all residence rules have been followed and the students check out on time.
Check in/ Check out: After 2pm Sunday. Students arriving earlier can check for earlier access to apartment. Check out is at 11am Sunday
Minimum age in residence: The minimum age allowed in residence is 18 years old.
Sharing Option: This means that the student pays the ‘room share price’. ISI will place the student with another student. It is possible in quieter periods that the student will have single occupancy of the shared room for the shared room price. Every effort will be made to place the student in an residence with students of different nationalities, but this is not always possible during July - September due to very large numbers.
Hostel ISI works with Generator Hostels, located about 10 minutes’ walk from the school. This hostel offers a very high-quality dormitory accommodation, in 6 to 12 bed dorms. Some dorms are ensuite, some are not. The dorms are mixed gender and for adult students (18 plus) only. Beds are available on a bed and breakfast plan. There are excellent cooking facilities which students may take advantage of. A supermarket is located opposite the hostel. Hostel facilities include: Large bar/lounge area with frequent events/parties, free internet points, pool table, cinema room, 24-hour shop/café.
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APPLICATIONS To be guaranteed the following processing procedure, ISI requests that agents send bookings at least 2 weeks in advance. Late applications are always welcome but may not be processed within the given deadlines and ISI may not be able to entertain all requests.
Agents should send the completed Enrolment Form or their own adapted application form by e-mail or fax to: Email: [email protected] Fax: +353-1-8788535
Following acceptance of applications, ISI will send the agent an invoice and a Letter of Confirmation within 24 hours, although usually in a shorter period of time (please allow extra time at weekends).
All fees are payable as follows:
Non-visa countries: 2 weeks prior to the start of the course. Visa countries: At least 30 days prior to the start of the course. You are advised to pay all fees as early as possible in order to facilitate visa applications. Please follow the payment guidelines on the invoice.
On receipt of full payment of fees ISI will issue a formal Letter of Acceptance to the agent. The student may use this to apply for a study visa if necessary.
All non-EEA students should keep this letter with them when going through immigration at Dublin Airport.
For bookings made at least 4 weeks in advance, full accommodation and transfer details will be provided within 2 weeks of arrival, but may be subject to changes up to the arrival date.
For bookings made less than 4 weeks in advance ISI will endeavour to provide full accommodation and transfer details at the earliest possible convenience – normally within 1 week of arrival date, but this may be subject to changes up to the arrival date.
For very late bookings – within 7 days of arrival date, ISI will make every effort to supply the details as early as possible but during busy periods details may not be provided until 1 day prior to arrival.
If a student’s arrival details (arrival date, time and flight number) are not included in the enrolment form, they should be confirmed to ISI as soon as possible.
If the agent does not confirm travel details, please ensure that the student informs ISI no later than 1 week before arrival in Dublin.
Airport transfers cannot be guaranteed until ISI receives the student’s flight time and number. If the student fails to inform ISI via the emergency number, that his/her flight has been delayed, the transfer will be cancelled with no compensation to the student. EMERGENCY NUMBER FROM ABROAD: + 353 87 7864937
PAYMENT OPTIONS ISI provides agents with three ways to pay:
Bank Transfer - all countries Please transfer into the account below accepting all bank charges.
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NB: The agent must ensure that the full net sum on the invoice arrives in our account and as such must agree to pay all bank charges for each transfer made. These include the sending bank charges and the receiving bank charges. Unpaid bank charges will be billed to the agent. A copy of the transfer should be faxed to ISI immediately.
Pay-to-study (formerly International Student Payments Service -
ISPS)
PayToStudy allows agents to pay their clients’ fees in a faster, more efficient manner at no cost to the student or the agent. It is a 3 step process:
1. The agent simply logs on to www.isi.studentfees.ie and fills out the form. The requested Student Identity Number is the number appearing next to the student name on the invoice, or in the case of a group payment, the agent identity number, which can be obtained from ISI.
2. The agent makes a payment into the PayToStudy bank account as indicated, in their home country (in their home currency). Bank details will be given at time of log on.
3. ISI will receive the exact course fee amount in their bank account within 48 hours.
Payments can be tracked online and PayToStudy can offer support through our 24 hour customer service team.
Credit Card - all countries Please fill in a Credit Card Authorisation form which can be requested by emailing [email protected] . An administrative fee applies.
CANCELLATION POLICY
No refunds will be made to students who request accommodation at the time of booking and then make alternative accommodation arrangements before or after their arrival in Dublin.
No refunds will be made to students who request an airport transfer at the time of booking, but later make alternative arrangements or arrive more than 2 hours late without informing the school, via the emergency number.
No exam deposit refunds will be made to Academic Year students who do not sit their exam during their scheduled course programme dates.
Students unable to obtain a Student Visa can cancel the course applied for and must supply a visa refusal number and pay a cancellation fee.
The cancellation fees below are inclusive of the application fee.
Cancellation due to inability to obtain a visa: Full refund less €50 (upon presentation of a visa refusal number).
Cancellation due to any other reason: Refunds will be given at the discretion of ISI management and each case is dealt with on an individual basis. The following conditions apply:
Account Number 48368349
Account Name Study in Ireland Limited
Bank Name Bank of Ireland
Bank Address Saint Stephens Green, Dublin 2
Sort Code 90-00-84
BIC BOFIIE2D
IBAN IE07 BOFI 9000 8448 3683 49
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Cancellation more than 1 week prior to arrival: Full refund less €200
Cancellation less than 1 week prior to arrival: Full refund less €500
Cancellation after course starts: No refund Approved refunds will be sent within 30 days of notice of cancellation. Sending bank charges will be deducted from the balance being refunded. A late notification fee for course postponement will be charged to students that postpone their course start date and fail to inform the school within 2 weeks of their scheduled arrival. This fee will be charged if the course postponement date is more than 14 days from the original course start date.
Postponement notification more than 1 week prior to arrival: €100 charge
Postponement notification less than 1 week prior to arrival: €200 charge Cancellation due to ‘Act of God’ such as volcanic ash cloud, earthquake and other natural disasters which prevent student from travelling to Ireland altogether or cause student to postpone course.
ISI will allow the student to postpone start and finish dates of course until it is safe to travel If delayed students cannot extend course finish date, the balance of tuition
fees/accommodation fees not used will be converted to alternative lessons (1:1 or afternoon group courses) on a case-by-case basis and subject to availability.
If a student requests a complete cancellation of the course, there will be a Euro 30 cancellation fee, plus 3 night’s accommodation (if booked).
CURTAILMENT POLICY
No refunds will be given for late arrival, early departure or days missed during the course, except under very exceptional circumstances.
No refunds will be given for late arrival, early departure or days departed from the host family or the residence except under very exceptional circumstances.
Refunds under very exceptional circumstances will be given at the discretion of ISI management only, and each case will be dealt with on an individual basis.
VISA APPLICATION
Students from EU and EEA countries do not require an entry visa to come to Ireland. Many countries outside the EEA are ‘visa waiver’ countries (for example Brazil, Chile, Mexico, Bolivia, Argentina, Korea, Japan and Taiwan) and have special agreements with the Irish government and as such do not require a visa to enter Ireland.
Students from visa waiver countries travel directly to Ireland but go through immigration AFTER arrival. See below ‘Immigration in Ireland’.
Students from countries requiring a visa will need to apply for a student visa at an Irish Embassy or Consulate in their home country BEFORE travel.
In countries where there is no Irish embassy/consulate, all visa documents can be sent directly the Department of Justice.
Visa application guidelines can be found at: http://www.inis.gov.ie
As stated in the application procedure, students requiring visas will need to pay all the fees in advance in order to receive a Letter of Acceptance.
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ARRIVAL AT IMMIGRATION IN IRELAND
Under 18 students (from EEA and non-EEA countries) According to Irish Law, students under the age of 18 MUST travel with an adult or be met by a responsible adult (aged 21 or more) or be met at the airport by an ISI representative. Under all circumstances the student must have a letter indicating the name of the person meeting them at the airport (i.e. ISI driver) and the accommodation address. ISI supplies this service, including transfer to accommodation for Euro 80 one way and Euro 130 return. Those who do not book this service and do not have an alternative ‘meet and greet’ as described above, could be refused entry to Ireland or could be placed in the custody of the Health Service Executive.
All non-EEA students
The student’s visa and documentation will be checked at Dublin Airport by immigration authorities, and permission to enter Ireland is usually granted for a limited period of between 1 and 6 months (normally 30 days). This period can be extended AFTER entry to Ireland. Should students wish to extend their stay or if they intend to stay longer than 90 days, and/or intend to work part-time, they will need to register with the GNIB (Garda National Immigration Bureau). ISI will fully assist students in all immigration matters. A full orientation is provided on the first day.
Medical Insurance Medical and travel insurance is not included in any of the course fees. All students must have full private medical insurance for the duration of their stay in Ireland and are also recommended to have travel insurance. This may be requested at the airport. All European Union students are entitled to full medical services in Ireland and should bring the social security E1-11 form with them. Students who have taken out medical insurance in their home country are asked to give a copy of their insurance documents to ISI on arrival. Non-EU students requiring medical insurance can be registered by ISI for private medical insurance. The fees for up to one year from the arrival date are €125. The insurance expires when the student leaves ISI (with a maximum cover of 52 weeks). Exact details of the insurance policy are available on request.
Getting from the Airport After arriving at Dublin Airport, students should take a taxi or airport bus to the school or host family. This takes about 30 minutes and the taxi fare is approximately Euro 20 to north side locations and Euro 30 – Euro 40 to south side locations, while the airport bus fare is a € 7.00 top city centre. Students may also book an airport transfer with ISI costing Euro 80 one way/Euro 130 return.
On arrival in Ireland all non-EEA students (visa waiver or visa requiring) must keep on them at all times:
- The ISI Letter of Acceptance (a clean, clear copy or original) - The ISI Accommodation Booking Confirmation or a letter showing their alternative - The ISI Emergency number Tel: + 353 87 7864937 - Proof of sufficient funds (cash, credit cards, travellers cheques etc) to support their stay in
Ireland (students should have approximately €125 per week, for the entire length of their course, though Euro 3000 is currently acceptable for Academic Year programmes).
- Students will also need to bring € 300 to register with immigration during their first month in Ireland.
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LEVEL TEST Students will be advised prior to travel to complete the online level test at: http://www.studyinireland.ie/onlinetest.php
FIRST MORNING Morning students should present themselves at reception by 8.15am on Monday morning. Afternoon students should arrive by 11.00am. Those who have completed the online test will have a short speaking test and will continue on to orientation and placement into class. Those who have not completed the online test must do so at the school.
Orientation A full orientation will take place, with additional orientation for non-EU students, who will need to receive:
Information on opening bank accounts.
Information on registering with the GNIB (immigration).
Information on obtaining a Personal Public Service number, which will allow the student to work part-time. Note non-EEA students must be enrolled on a one year course to be eligible for part-time employment.
Students should also voice any concerns they may have about their course or their accommodation, during the first week. A one-week feedback form – supplied on the first day - should be filled in and returned to the teacher or staff member by Friday of the first week.
Welcome Pack All students receive an ISI school bag and pen.
SCHOOL CALENDAR In 2016 the school opens on Monday January 4
th after the 2015 Christmas holidays (December 21
st
2015 to January 1st 2016). The school is closed on Saturdays and Sundays and the following
holidays.
January 1st New Year’s Day (bank holiday)
March 17th St. Patrick’s Day
March 25th Good Friday
March 28th Easter Monday
May 2nd
Bank Holiday June 6
th Bank Holiday
August 1st Bank Holiday
October 31st Bank Holiday
On the above dates there will be no lessons. Christmas vacation 2016 is from December 19
th December 2016 to January 2
nd 2017. The school
re-opens on Monday January 2nd
2017. Students may not book or have courses during this time. For students whose courses run through the Christmas vacation, the course will be extended accordingly.
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DEPARTURE DOCUMENTS On completion of the course, students who have attendance 85% or more of the course will receive the following: - An “ISI Certificate of Attendance”, which confirms the course taken, the percentage of attendance,
and a general assessment of language competence based on the Council of Europe Level Scale. - An “ISI End of Course Progress Report”, which contains a more detailed assessment of the
student’s language ability.
QUESTIONS THAT STUDENTS OFTEN ASK OUR PARTNERS
Do I need a visa?
That depends on where you come from. Students from the EEA, Norway, Iceland,
Switzerland and Liechtenstein do not need a visa to travel to or study in Ireland.
Students from visa-waiver countries such as Brazil, Venezuela, Uruguay, Chile, Panama,
Argentina, Mexico, US A, Canada, Japan, Korea and Taiwan do not need a visa to enter
Ireland but must register after arrival. Students from visa-requiring countries such as
Colombia, China, Russia, Pakistan and India require a visa in advance of travelling to
Ireland. For full information please visit: www.inis.gov.ie/en/INIS/
Will the school help me to register with immigration after arrival?
Yes, after you arrive at the school, we will take you through a step-by-step process of
opening a bank account, applying for a social security number and registering with
immigration.
How much money should I bring to Ireland for long-term study?
If you are from a country outside of the EEA, Norway, Iceland, Switzerland and
Liechtenstein, you will be required to open a bank account in Ireland and place the sum
of € 3000 (for 6 months – 1 year) or € 500 per month for shorter courses. You will also
be required to pay a fee of € 300 to register with immigration.
Can I work in Ireland?
Students from the EEA, Norway, Iceland, Switzerland and Liechtenstein can work legally
in Ireland with the same conditions as Irish citizens. All students from outside these
countries can work in Ireland only if they are in full-time education on an approved
programme for a period of 25 weeks or more. At ISI, these programmes include all
Academic Year English programmes. However, students on these programmes are
limited to working 20 hours per week during course term. Students may work 40 hours
per week during approved holidays periods which must take place in May, June, July,
August or from 15 December to 15 January.
ISI runs a jobs club each week, where a staff member assists students who are looking
for part-time jobs.
Do I need to buy medical insurance?
If you are a student from within the EU you should apply for the European Health Card
and bring this with you in Ireland.
If you are a Non EU student you must purchase travel insurance for the duration of your
course in Ireland. We supply suitable insurance that cover for € 125 per year in case you
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have an accident or suffer an illness that incurs medical costs. Download the policy
below.
Can I buy insurance through the school?
Yes, ISI supplies a very competitive insurance policy for students. Please consult our
price list and stipulate on your application if you require this service.
You can download a copy of our medical insurance here
Can you meet me at the airport in Dublin?
Yes, an ISI representative can meet you at the airport and bring you to your
accommodation. Please consult our price list and stipulate on your application if you
require this service
When can I start my course?
You can start English programmes and Academic Year programmes on any Monday,
except during Christmas vacation. All other courses have specific course start dates. See
course description page.
How big are the classes?
There is a maximum of 15 students in each language class.
Do I need to pass a test in order to enter your school?
All new English language students can do an English test online at
www.studyinireland.ie.
Do you have any activities I can participate in after class?
ISI offers a full social programme all year round, as well as a range of free clubs and evening events. See www.facebook.com/isi.ireland for details. Students who are taking programmes in the afternoon at a 25% discount, cannot participate in the afternoon social programme. However, each week there are clubs which commence after the afternoon classes, and usually at least one evening activity and one Saturday activity.
What qualifications do your teachers have?
All English teachers have a degree and an ACELS recognized TEFL certificate.
How can I find information about Cambridge exams?
Your teacher can advise you on which examination will suit you.
How can I register for the Edexcel membership and/or examinations?
Your booking invoice will include a fee to cover the relevant membership/examinations.
The school will organise your Edexcel membership/examination as required.
Can I get a certificate at the end of my course?
All students must attend at least 85% of their English classes to receive the full certificate. Students who complete an English programme receive an in-house English certificate. Those who complete an International test such as FCE, CAE or IELTS, will also receive that certificate from the relevant examination body. All Edexcel programme assignments are corrected internally, by the teacher, with the supervision of both internal and external verifiers. The final award is issued by Edexcel.
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Can I use my laptop computer in the school?
Yes. There is free WiFi access throughout the building. We also have a computer suite
with 15 computer points and webcams.
Will there be internet access or WiFi in my accommodation?
Internet access is not guaranteed in the accommodation
When are school holidays? The school is closed for Christmas / New year vacation for approximately two weeks. Please contact us for the exact dates each year. The school is also closed on the following national and bank holidays: March 17th, Easter Friday, Easter Monday, first Monday in May, June and August and the last Monday in October. There will be no classes on these dates and no reimbursement for classes missed.