Confidential. Not to be copied, distributed, or reproduced without prior approval. © 2017 Baker Hughes, a GE company, LLC - All rights reserved.

Customer TrainingPartner on Talent Development

Confidential. Not to be copied, distributed, or reproduced without prior approval.

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Talents’ as Company Financial Asset

Human Capital is the key contributor on Production, reliability and Efficiency

Oil & Gas industry needs to fill the talent gap by fostering the development of a new generation of Leaders

Operational Excellence is a combination of Fleet Reliability and Human Capital

Confidential. Not to be copied, distributed, or reproduced without prior approval.

Co-creating the added value to be partners

TECHNICAL EXPERTISE

a proven quality reputation as Original

Equipment Manufacturer

GLOBAL PRESENCE REGIONAL ROOTS

a wide network of facilities and capabilities to be close

to you

STRUCTURED APPROACH

a comprehensive portfolio to develop the skillset to

succeed in an evolving environment

CONTINUOUS INNOVATION

a passion to develop innovative solutions to

meet the challenges of a digital industry

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Confidential. Not to be copied, distributed, or reproduced without prior approval.

Fullstream Training solutions

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EXPLOREEXTRACT

TRANSPORT PRODUCE

REFINEDISTRIBUTE

A structured training approach that leverages our capability as a fullstream company

A fully comprehensive range of training solutions on all the segments of the value chain

An expanded knowledge to develop new oil & gas talents

Confidential. Not to be copied, distributed, or reproduced without prior approval.

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A global presence with local roots

80% OF TRAINING PERFORMED AT CUSTOMER SITE

Confidential. Not to be copied, distributed, or reproduced without prior approval.

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Customer Training – Partner on talent development

HOURS OF TRAINING BY AREA (2014-2017)Man Hours ‘000

MENAT

SSA

AM

ASIA

ANZ

20

4

22

8

80

29

2014-16 average

61

14

16

155 100BHGE Customers

5000Attendees

ATTENDANCE in 2016

HOURS OF TRAINING BY YEARMan Hours ‘000

2017(planned)

150

2014- 2016 (average)

140

EUROPE

2017 planned

16

vs 7000 planned in 2017

Customer Training at a glance

Confidential. Not to be copied, distributed, or reproduced without prior approval.

7Customer Training – Partner on talent development

A suite of training solutions to excel in oil & gas industry

• Customized training (job roles, expertise, fleet,...)

• Leadership & Functional training

• eTraining• Virtual Training• Distance Learning

• Mechanical Hands-on training• Simulation activities on control systems• Certified program for control room operators• Tutorship on-the-job training

Practical and certifications Digital services and assetsTheoretical classes

Confidential. Not to be copied, distributed, or reproduced without prior approval.

Theoretical Classes

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Confidential. Not to be copied, distributed, or reproduced without prior approval.

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Customized Technical Training

BENEFITS

Starting from a in-depth analysis of customers’ needs andrequirements, BHGE techcnical experts design and buildtraining paths tailored on each trainee.

Tailored path on:

• Audience level

• Job role and year of experience

• Engineering documentation (Serial number based)

• Project timeline

Applicable on all the Operation & Maintenance

Conducted worldwide, on-site or in

BHGE Training centers

Structured approach with technical competency

mapping and report-out

SUPPORTED BY BHGE LEARNING PLATFORM

Confidential. Not to be copied, distributed, or reproduced without prior approval.

Leadership & Functional training

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•Project Management•Team building•Effective Coaching Skills

•Developing Essentials Leadership Skills•Change Acceleration Process•Facilitation Skills

•Presentation Skills•Influencing skills

INSPIRINGMANAGING & COACHINGBUILDING

BENEFITSTailored path on:

• Audience level

• Job role and year of experience

Conducted worldwide, on-site or in

BHGE Training centers

A complementary development to

empower team member and team leaderBoost effectiveness and motivation

with interactive experiences

GE’s proven curriculum

Confidential. Not to be copied, distributed, or reproduced without prior approval.

Practical Training

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Confidential. Not to be copied, distributed, or reproduced without prior approval.

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BENEFITS

Practical course to complements the theoretical teaching and tooffer a unique opportunity to gain hands-on experience on BHGEmachines and control systems.

Practical Training

Practical experience on real equipment in a safe and consequences-free training environment

Applicable on Operation & Maintenance and troubleshooting

topics

Control system simulation activities can be conducted

worldwide, on-site or in BHGE Training centers

Boost effectiveness and motivation thanks to learning-by-doing

methods

MOVING THE LEARNING EXPERIENCE TO PRACTICAL LEVEL

Confidential. Not to be copied, distributed, or reproduced without prior approval.

November 24, 2017 13

•Centrifugal Compressor (BCL)•Heavy Duty Gas Turbine (MS5002C & MS6001B)•Steam Turbine (SC1-8)•Aero Derivative Gas Turbine (PGT25 SAC Level 1)•Reciprocating compressors (2HC)

•Speedtronic™ Mark Ve, Mark VI •Speedtronic ™ Mark* VIe control panel

• LM2500 gas generator for light up•Speedtronic™ Mark* VIe panel connected to LM2500

Florence, Bari & Massa Facility, Italy

Qatar Service Centre, Qatar•Heavy Duty Gas Turbine (MS5002D)•Speedtronic ™ Mark* VIe control panel

GE skills development centre, Australia

•Bently Nevada Kit•Speedtronic ™ Mark* VIe control panel

Boufarik, Algeria

•Compressor Model•Dry Gas Seal Model•Bently Nevada Kit•Speedtronic ™ Mark* VI control panel

Port Harcourt, Nigeria

•Bently Nevada Kit•Speedtronic ™ Mark* VIe control panel

Ciudad del Carmen, Mexico

•Speedtronic ™ Mark* VI control panel

Confidential. Not to be copied, distributed, or reproduced without prior approval.

Tutorship on-the-job TrainingTutorship on-the-job training offers a unique opportunity toenhance technical competencies by applying them in a realplant through the guidance and the support of BHGE fieldexperts.

These experiences will be aligned on the backgroundpersonnel and the project timeline.

BENEFITS

Tailored path on:

• Audience level

• Job role and year of experience

• Plant

• Project timeline

Applicable on all the Operation & Maintenance

Conducted at customer’s site

Constant support and final report-out

LEARNING EXPERIENCES SURROUNDED BY BHGE FIELD EXPERTS

Confidential. Not to be copied, distributed, or reproduced without prior approval.

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Certified Operator for Rotating Equipment (CORE)

A major impact on equipment safeguard and reliability

BENEFITS

It is a Multiple modules approach based on plant machines and control systems with a customized and specific software simulation to enable practical experience on sequences and train process control

It limits the risk of human error and its potential costs

Certification valid only for the specified plant and equipment

Tailored simulator based on train configuration

Conducted at customer’s site

Confidential. Not to be copied, distributed, or reproduced without prior approval.

Public and masters courses

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Confidential. Not to be copied, distributed, or reproduced without prior approval.

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Public courses

MANAGEMENT & LEADERSHIP:

Interactive classroom

MAINTENANCE:Classroom and

Hands-on

PRODUCTION:classroom

On-line enrolment and support

On-line calendar and schedules

Conducted at BHGE campus to maximize the experience

Open courses for all oil and gas experts and companies

SUPPORTED BY BHGE LEARNING PLATFORM

Confidential. Not to be copied, distributed, or reproduced without prior approval.

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Engineering Master Programs

Module 1:Oil & Gas Processes

Module 2:Engineering

fundamentals

Module 3:Rotating equipment and

control systems

Module 4:Field and practical

expertise

Module 5:Functional and

soft-skills

Customizable based on participants background andexpected outcomes

DEVELOPING PEOPLE TO THEIR HIGHEST POTENTIAL Modular and multi-disciplinary Program aimed to improveprofessional competency

Conducted worldwide, on-site or in BHGE Training centers

Confidential. Not to be copied, distributed, or reproduced without prior approval.

Digital services and assets

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Confidential. Not to be copied, distributed, or reproduced without prior approval.

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Learning platform

Competency-based assessment tool

Web catalog with online booking

Online and blended learning

Social section (chats, forums)

WEB-BASED PLATFORM AS SINGLE INTERFACE TO DEVELOP TALENT & TAILORED PATHWAYS

Learning Platform

News section on latest products and technologies

Development path design

Confidential. Not to be copied, distributed, or reproduced without prior approval.

November 24, 2017 21

eTraining solutions

Easily accessible digital solution for Equipment components,operation & maintenance, processes

INJECTING KNOWLEDGE WITH FAST DIGITAL SOLUTIONS

POWERED BY BHGE LEARNING PLATFORM

Interactive and engaging assessment test to evaluate theknowledge acquired during the experience

A blended solution that works in synergy with other training delivery methods

These courses have been designed to provide an overview of the subjectsdeveloped. E-Training courses are on-demand learning solutions withanimated diagrams and 3D models and videos.

BENEFITS

A perfect service to provide constant resfreshes of knowledge or as a induction tool

Confidential. Not to be copied, distributed, or reproduced without prior approval.

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It works in synergy with existing trainingservices extending their effectiveness

Fully Interactive and immersivescenarios are developed o expandtrainees’ capabilities and impacting theirlearning curve, applying a “Learning-by-doing-approach”.

Virtual Training solutions

A DISRUPTED LEARNING PARADIGM

BENEFITS

Boost effectiveness and motivation

with immersive experiences

Behavior tracking system to improve

trainees development

Leverage proven expertise of original

equipment manufacturer and training

Speed execution, with collaborative

approach for training in remote

Minimize the impact of downtime

and cost-conscious approach

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POWERED BY BHGE LEARNING PLATFORM

Confidential. Not to be copied, distributed, or reproduced without prior approval.

23Customer Training – Partner on talent development

Unleashing the learning power

Exploring true-to-life equipment everywhere

Familiarize on equipment and auxiliaries

Perform real maintenance

procedures and troubleshooting

activities

Confidential. Not to be copied, distributed, or reproduced without prior approval.

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Partner with us

Development plans aredesigned based on job role,competencies and skill levelsto better fit with individuallearning needs

Qualified trainers, specializedper area of knowledge anddedicated PM ensure excellentexecution and continuousimprovement thanks to a“lesson-learned” approach

Competencies are mapped toidentify areas of improvement andto better design a customizedlearning paths

Map Design Monitor

SUPPORTING YOUR WORKFORCE TO EXCEL IN ANY CHALLENGE

STREAMLINE BY BHGE LEARNING PLATFORM