partnering with pilibaba.com

One Stop Solution for Global E-Commerce to China

Present by : Keen Sun CEO Pilibaba

Content

Who is Pilibaba1

What can Pilibaba do for Global eCommerce Companies2

China E-Commerce: Opportunity and Challenge3

FAQ4

Pilibaba®

A new solution combining localized: PAYMENT

LOGISTIC

MARKETING

AFTER SALES SERVICE

allows you to sell and deliver products diretly to Chinese customers through your existing e-commerce website.

One Stop Soluation for Global eCommerce Companies to China

Who is Pilibaba

Chinese Consumers Western eCommerce Sites add items to cart Pilibaba Checkout

1 2 3

Pilibaba provides a smart API allows your existing e-commerce site accept RMB payment and provide ship to China service instantly

User experience flow chart

1 LOCAL PAYMENT SOLUTION

with PILIBABA,Chinese shoppers pay in RMB using their Pilibaba account and Pilibaba remits payment to merchants in their choice of 12 major foreign currencies via more than 180 international financialinstitutions.

2 LOCAL LOGISTIC NETWORK

a low-cost, hassle-free way to offer fast, efficient and reasonably priced door-to-door shipping to Chinese consumers. All customs duties are calculated at checkout to ensure efficient customs clearance.


today's consumers are no longer limited by geography:

they want international products, but

a local and familiar shopping and payment experience.


Official website add items Usual Checkout way

1 2

go to bank apply for an international card,take 2 weeks

apply and activate PayPal account need extra 3 days

5

3rd partyTransport company

4

order placed

63

go to local 3rd party apply for shipped to address

7

9

11108

fill in addressChinese Consumers

high risk for lost parcels and expansive with long delivery timetake2-8 weeks

Chinese Consumers

Usual experience for Chinese customers

Pilibaba Checkout

54

Chinese Consumers

Official website add items

1 2 3

order placed

Pilibaba experience for Chinese customers

Chinese Consumers

5 Steps only

11 Steps

7-10 days delivery

10-60 days delivery

VS


Who is Pilibaba

Reason 1:Chinese User friendly

Reason 2:Optimize the TAX and SHIPMENT cost

Reason 3:Chinese bank cards accept

Chinese Consumers Western eCommerce Sites add items to cart Pilibaba Checkout

1 2 3

Pilibaba increases your online sales in China via a better Chinese-friendly user experience on checkout process and optimize the Tax and Shipping cost

User experience flow chart


Who is Pilibaba

Pilibaba Solution:Revolutionizing Global E-Commerce

LOCAL MARKETING CHANNELS

spread your brand awareness &drive sales

LOCAL PAYMENT SOLUTION

shopping on your official website.&accepting Chinese bank cards

SEM / Social / Network / Display / DM.

1.3Bn Chinese coverage

LOCAL LOGISTIC NETWORK

direct ship to China&cheapest price in the market

Chinese forms prepared tax, custom clearance 100% transportation insurance

LOCAL AFTER SALES SERVICE

24/7/365 after-sales service center

with mandarin speakers for any enquiries and pre-treate dispute parcels / orders

1 2 3 4


Pilibaba is your localization strategic partneras we connect you with Chinese as a Chinese

Why do you shop overseas?

"For the good of my babies, I would like to shop for quality products from overseas brands."

-- YuXin Chen

"I would like to shop for luxury/great brands which are less expensive overseas."

---Ming Wu

What do you look at when you shop from overseas sites?

Content

Who is Pilibaba1



FAQ4


Customer service is always one of the biggest concern in oversea online shopping. Pilibaba is the only partner who complement this area and provides 24/7/365 Mandarin specialists for your Chinese customers for any questions including but not limited to,

Website experience,

Dispute orders,

Return service center,

Tax and custom clearance,

Recall products,

Direct shipment,

And more…

What can Pilibaba do for Global eCommerce Companies

Pilibaba equip your eStore with 24/7/365 customer service center in China


"Zero Risk oversea shopping-零风险海外购物" :100% transportation insurance for free and customers can track packages status through Pilibaba website so they always know where their package is.

User friendly: provide a better user experience for Chinese users when they fill in the address(in Chinese) and at the time of payment

Directly shipment-Cheaper, Faster & Safer: Pilibaba’s exclusive custom clearance channel ensures that your goods gets to your customers 7-14 days faster than regular shipping.

Pilibaba achieve the highest satisfaction from customers throughout the delivery



We estimate there will at least additional 3,000,000 visits per month, 500 orders per day ($15MM revenue per year) with our tailored made marketing plan, including but not limit to: Featured retailer/product page in

SEM/Social/Display/DM digital campaign in top Chinese sites, such as Baidu.com,wechat

Customized emails/SMS to Pilibaba.com members as well as other strategic partners consumers

Over-sea shopping BBS (10MM members)

Members from over 30 certified banks in China (5MM members)

Popular parents/baby sites (80MM members)

Pilibaba is the only partner that guarantees your sales through marketing and advertising investment

http://www.pilibaba.com/hotSale

http://www.pilibaba.com/hotSale



Profit from an alternative payment method

We are not trying to replace your existing payment methods, but it is always a good idea to expand customers and give your customers a different choice. Pilibaba solution is the best alternative way of payment and shipment for potential customers.

There will only be additional transaction/revenue by partnering with Pilibaba


How Pilibaba system works once consumers click button...

Pilibaba Checkout Chinese ConsumersOfficial website add items order placedChinese Consumers


How Pilibaba system works once consumers click button...

Smooth direct to Pilibaba payment page Confirm personal information and home address (all in Chinese forms,which are familiar and better use-experience for Chinese users)

Pilibaba receive order & products information from your website and convert the product price into RMB currency and calculate out optimized tariffs and freight cost in a gross price for customers

Chinese customers complete the whole process with a very familiar and user-friendly experience once shopping on a western website

Pilibaba confirm transaction and push order confirmation to your system.All you need to do is shipping package to one of our designated in-country distribution centres and Pilibaba takes care of the rest!

Accept Chinese bank cards to complete payment

Pilibaba converts received RMB into your local currency in your Pilibaba Account. Log in your account to view all your history transactions and withdraw money to your bank at any time

Content

Who is Pilibaba1



FAQ4

Dive Into China E-Commerce From Your Home MarketA New Way for Global Sellers to Connect with 1.3 Billion Chinese Customers


China led the world for both B2C and C2C online purchases

US$33 billion on overseas websites in 2013

market between$420 billion and $650 billion in 2020

632 million users in 2014


CHINA’S GLOBAL SHOPPING HABIT


" eCommerce sites that are trying to enter Chinese market are facing greater challenges than traditional 500 companies, as users' experiences and localization really counts in internet. It is also very important for them to adjust target and product strategies according to local supervision policy as well. "

--- Nanpeng Shen(沈南鹏) ,Sequoia Capital(the best Chinese investor ranked by Forbes)

The Challenges for E-Commerce sites entering China

Pilibaba®

A new solution combining localized: PAYMENT

LOGISTIC

MARKETING

AFTER SALES SERVICE

allows you to sell and deliver products diretly to Chinese customers through your existing e-commerce website.


Pilibaba supports over 95% of Chinese debit and credit cards and gives merchants the flexibility to convert RMB Payments into either USD, EUR , GBP or other 12 foreign currencies

Global Logistics CoveragePilibaba's logistics centres cover over 20 countries across Europe, the Americas and Asia. Our systems are connected with China's Customs department ensuring your goods are safely and quickly delivered to your customers in China.

12 main currencies supported

1.3 Billion

Chinese customers coverage

Facts of Pilibaba


HQ in Offices in:

China Australia France UK USA

Australia

France

UKUSA

Pilibaba Network

China

Content

Who is Pilibaba1


2

China E-Commerce: Opportunity and Challenge

3

FAQ4


1.WHAT IS PILIBABA SOLUTION?PILIBABA is a solution combines payment, marketing and logistics support to make it easy for Western brands and retailers to sell directly to Chinese consumers from their existing e-commerce websites.

Frequestly Asked Questions

2.HOW DO WE INTEGRATE PILIBABAPAYMENT INTO OUR SITE?There are multiple ways for merchants to integrate the PILIBABA payment option into their existing website. Your IT team can add the PILIBABA API to your checkout or engage a Payment Service Provider (PSP) to help you with the integration work.

3,HOW MUCH DOES THIS COST?The only fee PILIBABA charged is 4.4% of each successful tranactions.No setup fee,no other hidden fee.

4,WILL YOU HANDLE SHIPMENT OF MERCHANDISE TO END CONSUMERS?Merchants ship the merchandise to a designated local warehouse. The PILIBABA logistics partner will be responsible for shipping the order directly to the PILIBABA customer’s address. PILIBABA will handle addressing, which can be problematic in China, and customs clearance.

5,WHAT ARE THE BENEFITS OF INTEGRATING WITH PILIBABA PAYMENT SOLUTION?Payment localization is vital to reach Chinese consumers. In China, Credit card users only account for 15% of the market and Chinese users Need to apply for a dual-currency credit card to shop on a Western website.

6,HOW DO YOU HANDLE FRAUD?PILIBABA payment solution has stringent controls to avoid fraud. In fact, consumer fraud is much lower on PILIBABA platform than with credit cards because of the stringent controls PILIBABA payment solution puts in place.

7,WHEN WILL MERCHANTS RECEIVE PAYMENT?PILIBABA payment solution settles payment with merchants based on a mutually agreed timeframe.



8,HOW WILL PILIBABA PAYMENT SOLUTION HELP MERCHANTS TO MARKET MERCHANDISE TOMILLIONS OF CHINESE SHOPPERS?We work with our merchants on customized co-marketing programs to drive traffic and conversion.

9,DO I NEED TO HAVE CHINESE CONTENT ON MY WEBSITE?Many Chinese shoppers who shop on Western websites have basic English knowledge, or use online translation tools. We suggest that merchants begin by translating important navigation tools, and gradually addon other sections, such as product and brand Information.

10,DO WE NEED LOCALIZED CUSTOMER SERVICE?The PILIBABA customer service team in China will help shoppers with order status and payment questions.

11,HOW DO I RESOLVE CUSTOMER COMPLAINTS AND DISPUTES?PILIBABA will work with merchants to help customers resolve complaints and disputes that are related to merchants’ orders. PILIBABA customer service team can help with complaints related with payment or logistics services that are provided by PILIBABA gateway.

12,WHAT IF I ALREADY SELL MY PRODUCTS IN CHINA? IS THIS A THREAT TO MY EXISTING BUSINESS?With Internet access, the Chinese customer has quickly become a global customer. Today’s Chinese consumer already shops online across borders.



13,HOW ARE DUTIES AND CUSTOMS HANDLED?Customs duties are included in the final price of the order to ensure efficient customs clearance.

14,HOW ARE RETURNS HANDLED?PILIBABA will help customers with retuen shipment if the request is approved by merchant.

for More Information:[email protected]

©Pilibaba

One Stop Solution for Global E-Commerce to China

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partnering with pilibaba.com

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