partnering with thecr
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Partnering with The Community Roundtable
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About The Community Roundtable
Mission: Advance the Business of Community 1. Champion: Advocate for the needs of community business
owners & teams
2. Educate: Provide training solutions to community & social business leaders
3. Curate: Aggregate, document & share community management best practices
Services TheCR Network | TheCR Advisory | TheCR Research | TheCR Training
Rachel Happe Principal & Co-Founder
@rhappe
Jim Storer Principal & Co-Founder
@jimstorer
Leadership
About The Community Roundtable
www.communityroundtable.com
1. Research.
We publish industry leading research, including an annual State of Community Management study, Social Executive research, the Community Manager Salary Survey, and have a library of 200+ best practice reports.
2. Experience.
Our work with 100+ organizations gives us unique insight into community best practices and standards.
3. Access to Practitioners.
TheCR Network’s expertise and our collaboration with members provides unparalleled access to emerging practices and standards.
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The Community Roundtable Advantage
www.communityroundtable.com
Member Organizations & Clients
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The Community Roundtable’s Services
www.communityroundtable.com
TheCR Network
Advisory
Research Training
Benchmarking
Toolkits
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The Community Maturity Model
The Community Maturity Model
www.communityroundtable.com
The Community Maturity Model
www.communityroundtable.com
The Community Maturity Model how we organize our research, training and TheCR Network programming. It is widely used today by TheCR Network members and beyond to: • Evaluate and assess their organization’s social and community efforts
through gap analysis • Understand the expertise and skill sets required for successful
community development • Develop a road map to advance community efforts in their organization • Educate and manage expectations of executives, advocates and
colleagues • Create training for those tasked with working on social strategy and
community
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Services
www.communityroundtable.com
The Community Roundtable’s Services
Toolkits TheCR Network
Training Advisory Benchmarking
Research
www.communityroundtable.com
TheCR Network
TheCR Network provides exclusive resources, research and support to community professionals looking to level up their skills and broaden their professional network. Benefits include: TheCR Library - a collection of hundreds of resources available exclusively to our members. Includes research, resource bundles, case studies, conference resources and roundtable reports. Peer and Expert Interactions - The members-only forums inside TheCR Network and networking opportunities provide an intangible and invaluable resource in the form of hundreds of community experts – all tuned in and eager to help. Roundtable Reports - One of the cornerstones of TheCR Network is an ongoing series of expert-led roundtable calls. All members have unlimited access to these live events (held weekly) and a complete archive of 200+ past calls. Professional Development - In addition to several on-going series of member-focused events we provide peer-matching programs, help placing members in relevant and exciting speaking engagements and expert concierge services at no additional cost.
www.communityroundtable.com
Toolkits
TheCR's Toolkits are designed to help individuals and community teams map out the next challenges in their community journey.
Start Toolkit Build Toolkit The State of Community
Management Toolkit
The Social Executive
Toolkit
www.communityroundtable.com
Research
The Community Roundtable conducts industry-leading research across all facets of the community management industry. Our three main research platforms are the State of Community Management, the Social Executive and the Community Manager Salary Survey.
The State of Community
Management
The Social Executive
The Community Manager Salary
Survey
www.communityroundtable.com
Training
The Community Roundtable’s community management training is ideal for individuals new to the community management field, community teams wishing to level set around a consistent framework (the Community Maturity Model) and community managers who wish to fill professional gaps and demonstrate expertise. Training options include:
• Internal Community Manager Training Modules • External Community Manager Training Modules • Custom Solutions for Organizations
www.communityroundtable.com
Advisory
The Community Roundtable offers custom advisory services for organizations looking to to looking to start their journey, build out their community program or grow a community program that is not yet at its full potential. Services include:
• Speaking and Executive Education • Team Workshops • Strategic Advice • Executive Assessment and Coaching • Custom Research • Retained Advisory Contracts
www.communityroundtable.com
Community Performance Benchmark
The Community Performance Benchmark provides a valuable assessment of where your community actually stands - benchmarking your management processes and providing you with a guide to your community management strengths and needs.
A GPS for your community journey.
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Ways to Partner With The Community Roundtable
Partnership Opportunities
www.communityroundtable.com
Thought Leadership/ Lead Generation
We partner with vendors, consulting firms and agencies to enable their success in marketing, customer support and service
development.
Customer Success
Partner Services
Content Sponsorships • Subscription
Research • eBooks & White
Papers • Reports Experiences • Webinars • Keynotes • Workshops
A La Carte Services • Training • TheCR Network
Membership • Advisory
Solution Packages • Start • Build • Grow
Research Based • Community Performance
Benchmark • Maturity Assessments • The Social Executive
Assessments Staff/Client Training • Specialist • Manager • Strategist
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What TheCR Network Members Are Saying…
www.communityroundtable.com
I joined The Community Roundtable because I greatly value interaction with my
peers who hold similar roles in other companies – sharing experiences, learning from one another, encouraging each other and helping the profession of community
management develop.
Jeff Ross, Humana
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What TheCR Network Members Are Saying…
www.communityroundtable.com
TheCR offers excellent programming, access to industry leading experts, value-added concierge services, research and
conference programming that adds to our collective knowledge in community
management.
Claire Flanagan, Jive Software
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What TheCR Network Members Are Saying…
www.communityroundtable.com
My favorite community management thought leaders are The Community
Roundtable and its founders Jim Storer and Rachel Happe.
Nigel Fortlage, GHY International
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What TheCR Network Members Are Saying…
www.communityroundtable.com
The resources The Community Roundtable gives its members are
amazing. Every time I join one of their member roundtable calls, I learn a ton.
Maria Ogneva, Sidecar
Contact Us
www.communityroundtable.com
Email us: [email protected] Tweet us: @TheCR Visit TheCR: www.communityroundtable.com