partnership lessons for the 9th sow

AHQA Technical ConferenceFebruary 2008San Francisco, CA

“Partnership Lessons for the 9th SoW”

Tracy Senat, MAOklahoma Foundation for Medical Quality

HI QIOSC


• ACS• ASA• AORN• AHA• JCAHO

SCIP Steering Committee

• IHI• VHA• AHRQ• CDC• CMS


ACE - 29 leading healthcare organizations committed to improving cardiovascular care.

CMS is one of the member organizations.


Agency for Healthcare Research and Quality (AHRQ)*American Association of Critical-Care Nurses (AACN)American Board of Internal Medicine (ABIM)American College of Cardiology (ACC)* American College of Chest Physicians (ACCP) American College of Emergency Physicians (ACEP) American Health Quality Association (AHQA)*American Heart Association (AHA)*American Hospital Association (AHA)American Society of Echocardiography (ASE) American Society of Health-System Pharmacists (ASHP)American Society of Nuclear Cardiology (ASNC) Centers for Disease Control and Prevention (CDC) Centers for Medicare & Medicaid Services (CMS)* Delmarva Foundation for Medical Care (DFMC) Disease Management Association of America (DMAA) Heart Failure Society of America (HFSA) Heart Rhythm Society (HRS) Institute for Healthcare Improvement (IHI)* Intermountain Healthcare (IHC) Joint Commission on Accreditation of Healthcare Organizations (JCAHO)*Louisiana Health Care Review, Inc. (LHCR)National Committee for Quality Assurance (NCQA)*National Council on Patient Information and Education (NCPIE)Premier, Inc.*Society for Cardiovascular Angiography and Interventions (SCAI)Society for Geriatric Cardiology (SGC)Society of Hospital Medicine (SHM)VHA Inc.*

* Founding Member


WhatIs A

Partnership?


Benefits to Partnerships



• Buy-in from people up front



• Buy-in from people up front• Lots of feedback



• Buy-in from people up front• Lots of feedback• Access to resources and help



• Buy-in from people up front• Lots of feedback• Access to resources and help• Ability to spread information



• Buy-in from people up front• Lots of feedback• Access to resources and help• Ability to spread information• Synergy to overcome barriers


Challenges in Partnerships



• Differing agendas



• Differing agendas• Takes longer to make decisions



• Differing agendas• Takes longer to make decisions• Who’s in charge?



• Differing agendas• Takes longer to make decisions• Who’s in charge?• Whose policies do you follow?



• Differing agendas• Takes longer to make decisions• Who’s in charge?• Whose policies do you follow?• Legalities



• Differing agendas• Takes longer to make decisions• Who’s in charge?• Whose policies do you follow?• Legalities• What logos do you use?



• Differing agendas• Takes longer to make decisions• Who’s in charge?• Whose policies do you follow?• Legalities• What logos do you use?• Who gets in the press release?


Tips For Partnership Success



• Have a specific goal



• Have a specific goal• Evaluate your progress



• Have a specific goal• Evaluate your progress• Define everybody’s role


Resources

What is the Value of a Partner? Approaches to Evaluating PartnershipsBy Frances D. Butterfoss, Ph.D., M.S.Ed.

http://www.cdc.gov/healthmarketing/NCHCMM2007/Presentations/Track1.htm

Presented at CDC National Conference on Health Communication, Marketing, and MediaAugust 2007





Contact Information…

Tracy Senat, MA

[email protected]

(405) 840-2891 ext. 286

mailto:[email protected]


Questions?

Thank you!

partnership lessons for the 9th sow

Documents

american heart association

decisions whos

lots of feedback access

healthcare research

partnership successtips

partnership lessons

healthcare improvement

quality ahrq