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Page 1: Patient Health Education Seminarwebsites.umich.edu/~hmrc/news/conference slides/City of...Comparison of Medical and Rx Claims Costs What Has Happened $2,000,000 $2,500,000 $3,000,000
Page 2: Patient Health Education Seminarwebsites.umich.edu/~hmrc/news/conference slides/City of...Comparison of Medical and Rx Claims Costs What Has Happened $2,000,000 $2,500,000 $3,000,000

Background

Like most employers, the City of Dublin wants to provide its employees a competitive

medical benefits program in a time when medical costs are

increasing dramatically.

Page 3: Patient Health Education Seminarwebsites.umich.edu/~hmrc/news/conference slides/City of...Comparison of Medical and Rx Claims Costs What Has Happened $2,000,000 $2,500,000 $3,000,000

Background

The City of Dublin also thinks it is important to

encourage a culture of wellness and health among

our employees.

Page 4: Patient Health Education Seminarwebsites.umich.edu/~hmrc/news/conference slides/City of...Comparison of Medical and Rx Claims Costs What Has Happened $2,000,000 $2,500,000 $3,000,000

Challenges

• We are a local government employer insuring 1,000 lives, accountable to taxpayers

• We are self-funded• We had never required an employee

contribution • We have three bargaining units (48%)

and one non-union unit (52%)

Page 5: Patient Health Education Seminarwebsites.umich.edu/~hmrc/news/conference slides/City of...Comparison of Medical and Rx Claims Costs What Has Happened $2,000,000 $2,500,000 $3,000,000

Challenges

• We are primary insurer of a high percentage of spouses and dependents

• Covered spouses cost the City more than employees – so we need them on the same “team” as employees

• 51% of health care costs are incurred by just 10% of covered lives

Page 6: Patient Health Education Seminarwebsites.umich.edu/~hmrc/news/conference slides/City of...Comparison of Medical and Rx Claims Costs What Has Happened $2,000,000 $2,500,000 $3,000,000

Healthy by Choice Philosophy

• Wellness and prevention must be inseparably linked to the employee health plan.

• Employees must be partners in their health care coverage and stewards of their own health.

Page 7: Patient Health Education Seminarwebsites.umich.edu/~hmrc/news/conference slides/City of...Comparison of Medical and Rx Claims Costs What Has Happened $2,000,000 $2,500,000 $3,000,000

• Employees should have choices. Employees may choose to participate in Healthy by Choice OR contribute financially to the cost of their coverage.

• Those who use more medical benefits should shoulder a higher proportion of costs than those who don’t

• We should have an “earn it forward” approach to rewards

Healthy by Choice Philosophy

Page 8: Patient Health Education Seminarwebsites.umich.edu/~hmrc/news/conference slides/City of...Comparison of Medical and Rx Claims Costs What Has Happened $2,000,000 $2,500,000 $3,000,000

• Employees should be educated to become better health care consumers

• The program should be fiscally accountable to taxpayers

Healthy by Choice Philosophy

Page 9: Patient Health Education Seminarwebsites.umich.edu/~hmrc/news/conference slides/City of...Comparison of Medical and Rx Claims Costs What Has Happened $2,000,000 $2,500,000 $3,000,000

Health Plan Strategy

Three-Year Strategy for Health Plan Modifications

Medical Plan Design ChangesPreventive Care covered at 100%Prescription Plan Design ChangesEmployee “Premium Equivalent”ContributionFlexible Spending PlanWellness Initiative

Page 10: Patient Health Education Seminarwebsites.umich.edu/~hmrc/news/conference slides/City of...Comparison of Medical and Rx Claims Costs What Has Happened $2,000,000 $2,500,000 $3,000,000

So what is

Healthy by Choice?

Page 11: Patient Health Education Seminarwebsites.umich.edu/~hmrc/news/conference slides/City of...Comparison of Medical and Rx Claims Costs What Has Happened $2,000,000 $2,500,000 $3,000,000

The conceptDisease

is preventable

Improvementsto health riskscan increaseproductivity

CreateHealthy

byChoice!

Modifiable health risk

factors (smoking, obesity)

occur before onset of disease

Modifiable health risks are tied

to increased healthcare costs

Modifiable health

risks can be improved

Improvementsto health risks can

Reduce health costs

Page 12: Patient Health Education Seminarwebsites.umich.edu/~hmrc/news/conference slides/City of...Comparison of Medical and Rx Claims Costs What Has Happened $2,000,000 $2,500,000 $3,000,000

2008 2009 2010

Healthy by Choice Program Requirements (2008-10)

Annual screenings

Prevention

Health Risk

Appraisal

BP, cholesterol, glucose, weight

Annual doctor’s discussion regarding screening guidelines based on age and gender

Take confidential online appraisal:

City does NOT get individual results

Health Coaching

Set health goals based on HRA;

A benefit to employees

Page 13: Patient Health Education Seminarwebsites.umich.edu/~hmrc/news/conference slides/City of...Comparison of Medical and Rx Claims Costs What Has Happened $2,000,000 $2,500,000 $3,000,000

Healthy by Choice Program Requirements (2008-10)

Participation Track Employee health risk appraisal identified a

moderate to high risk status

Maintenance Track

Employee health risk appraisal identified a low-risk status

Page 14: Patient Health Education Seminarwebsites.umich.edu/~hmrc/news/conference slides/City of...Comparison of Medical and Rx Claims Costs What Has Happened $2,000,000 $2,500,000 $3,000,000

How it works

Employee Reward• Earn 2009 employee contribution waiver

– 15% of projected cost of coverage

• Free rec center membership for employee 2008

• Spouse can earn rec center membership 2008

• Participation in educational programs 2008• Access to unlimited wellness coaching 2008• Flexible Spending Account 2008

Page 15: Patient Health Education Seminarwebsites.umich.edu/~hmrc/news/conference slides/City of...Comparison of Medical and Rx Claims Costs What Has Happened $2,000,000 $2,500,000 $3,000,000

Incentive Program Considerations

• Keystone reward for participation was taken care of through the premium waiver.

• Cost of spouses and dependents was higher than employees, so wellness programming would need to reach them.

• Goal #1 of programming was to get all covered individuals involved in programming that would support their health goals.

Page 16: Patient Health Education Seminarwebsites.umich.edu/~hmrc/news/conference slides/City of...Comparison of Medical and Rx Claims Costs What Has Happened $2,000,000 $2,500,000 $3,000,000

Incentive Program Considerations

• Goal #2 was to get people involved in programming that was targeted toward the top risk factors as identified in our compiled HRA data and claims summaries.

• Goal #3 was to develop incentives that would not be taxed.

• Goal #4 was to get people involved in voluntary programs before they transitioned to required activities for the premium waiver.

Page 17: Patient Health Education Seminarwebsites.umich.edu/~hmrc/news/conference slides/City of...Comparison of Medical and Rx Claims Costs What Has Happened $2,000,000 $2,500,000 $3,000,000

Programming Components and Rewards: Annual Calendar of Wellness Activities

Program Risk Factor Type LengthInternet Option? Tracking Buck value

January

America on the Move (AOM) PA Family

6 weeks (can be repeated throughout year)

Internet only

Honor system; post-program surveys 40 indiv / 80 family

FebruaryCaregiving seminar Stress Brown Bag 1 hour No Attendance 5

America on the Move (AOM) PA Family

6 weeks (can be repeated throughout year)

Internet only

Honor system; post-program surveys 40 indiv / 80 family

March

Body Management Overweight Individual 4 weeks NoAttendance at meetings; surveys 50

Work Life Wellness seminar Stress Brown Bag 1 hour NoAttendance at meetings; surveys 5

Integrative Medicine Orientation Preventive Health Brown Bag 1 hour NoAttendance at meetings; surveys 5

Bone Health seminar Preventive Health Brown Bag 1 hour No Attendance 5

Back Health Workshop Preventive Health Individual 1 hour No Attendance 5

Page 18: Patient Health Education Seminarwebsites.umich.edu/~hmrc/news/conference slides/City of...Comparison of Medical and Rx Claims Costs What Has Happened $2,000,000 $2,500,000 $3,000,000

Programming Components and Rewards: Healthy By Choice Bucks

Page 19: Patient Health Education Seminarwebsites.umich.edu/~hmrc/news/conference slides/City of...Comparison of Medical and Rx Claims Costs What Has Happened $2,000,000 $2,500,000 $3,000,000

Programming Components and Rewards: Targeted Redemption Items

Program/Service How Many Bucks?PASSES

Spouse Membership Renewal 60

FAMILY PROGRAMS

Stuff-n-Fluff Animal Workshop 20

Family Open Gym Night 5

FITNESS

Pilates 40

Bod Pod Assessment 5

ADULT

Women and Investing 5

Massage (30 min)Massage (60 min)

1530

Page 20: Patient Health Education Seminarwebsites.umich.edu/~hmrc/news/conference slides/City of...Comparison of Medical and Rx Claims Costs What Has Happened $2,000,000 $2,500,000 $3,000,000

Marketing/communications

Page 21: Patient Health Education Seminarwebsites.umich.edu/~hmrc/news/conference slides/City of...Comparison of Medical and Rx Claims Costs What Has Happened $2,000,000 $2,500,000 $3,000,000

Marketing/communications

• Internal monthly newsletter• Weekly e-newsletter• Print pieces explaining program sent to

employee homes• Large-group meetings• Small-group meetings• Will try one-on-one sessions in 2008• Intranet site (DubNet)

Page 22: Patient Health Education Seminarwebsites.umich.edu/~hmrc/news/conference slides/City of...Comparison of Medical and Rx Claims Costs What Has Happened $2,000,000 $2,500,000 $3,000,000

HBC MEMBERS IN 2007

• Employees in the Healthy by Choice program showed great success during 2007!

• They reduced in growth of Rx costs• They increased the use of generics• They increased use of preventive

services• Anecdotal stories of healthier lifestyles,

health awareness and behaviors

Page 23: Patient Health Education Seminarwebsites.umich.edu/~hmrc/news/conference slides/City of...Comparison of Medical and Rx Claims Costs What Has Happened $2,000,000 $2,500,000 $3,000,000

Comparison of Medical and Rx Claims CostsThe Estimated Consequence of Doing Nothing

$2,000,000

$2,500,000

$3,000,000

$3,500,000

$4,000,000

$4,500,000

$5,000,000

2004 2005 2006 2007 2008 (Est)

Estimates if no changes made

Page 24: Patient Health Education Seminarwebsites.umich.edu/~hmrc/news/conference slides/City of...Comparison of Medical and Rx Claims Costs What Has Happened $2,000,000 $2,500,000 $3,000,000

Comparison of Medical and Rx Claims Costs2005 Estimate of Impact of Changes

$2,000,000

$2,500,000

$3,000,000

$3,500,000

$4,000,000

$4,500,000

$5,000,000

2004 2005 2006 2007 2008 (Est)

Estimates if no changes made

As Estimated when Changes WereProposed (2005)

Page 25: Patient Health Education Seminarwebsites.umich.edu/~hmrc/news/conference slides/City of...Comparison of Medical and Rx Claims Costs What Has Happened $2,000,000 $2,500,000 $3,000,000

Comparison of Medical and Rx Claims CostsWhat Has Happened

$2,000,000

$2,500,000

$3,000,000

$3,500,000

$4,000,000

$4,500,000

$5,000,000

2004 2005 2006 2007 2008 (Est)

Estimates if no changes made

As Estimated when Changes Were Proposed (2005)

Actual with Changes in Non-Bargaining Group Only

Page 26: Patient Health Education Seminarwebsites.umich.edu/~hmrc/news/conference slides/City of...Comparison of Medical and Rx Claims Costs What Has Happened $2,000,000 $2,500,000 $3,000,000

Change in Risk StatusAmong Employees and Spouses who Participated in HRA Both Years

65.3%

23.8%

10.9%

72.4%

20.9%

3.8%

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

80.0%

Low Risk Medium Risk High Risk

2006 HRA

2007 HRA

Page 27: Patient Health Education Seminarwebsites.umich.edu/~hmrc/news/conference slides/City of...Comparison of Medical and Rx Claims Costs What Has Happened $2,000,000 $2,500,000 $3,000,000

Questions and answers