patient privacy in telehealth - isfteh · pdf filesecure connections (internet/email),...
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Patient Privacy in Telehealth
Disclaimers• The views expressed here are those of the speaker, and not those of any partners, client, or clinicians at TeleNurse Network, LLC.
• The information presented is intended to be helpful, and educational, but is no substitute for legal advice.
• No claim of copyright in clip art.
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Brief Bio
Marisela Cigliuti, BSN, RNCEO of TeleNurse Network
https://www.facebook.com/TeleNurseLLC/
Patient Privacy Secure connections (internet/email),
encryption in website/software, video, & providing data to a patient’s authorized providers only (consents).
Remote patient monitoringCognitive impairment: guardianship;
advance directives Include discussions of aging services
technologies: what wearables, monitors are acceptable for the patient.
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Skype and Health Privacy AES 256-bit encryption Free (except for Business Solution) Access to patient’s environment BUT: Skype makes no claim that its services can
be used in a HIPAA-compliant fashion Skype does not offer a BA Agreement Cannot verify transmission security No audit trails No breach notifications No offer of technical support Frequently dropped calls
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Privacy with Apps, Phones, Tech Text messages
Wireless phone carriers-not CEs; indefinite life Passwords often lacking
Apps: transmit unencrypted info to advertising and data analysis sites without user's knowledge Privacy protections reduced when inputting info into
apps: puts that info out into the public Consumer protection laws: not limited as HIPAA is to
specific entities or specific types of information Cover both general and health info
communications
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Privacy Risk Management Continuing education on data security Periodic password changes Data security certifications for appropriate staff Counsel to review system security procedures and
documentation Demand data systems that meet security thresholds
Firewalls
Security certificates authentication
Device-level authentication
Strong passwords
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Questions?Contact info: Email – [email protected] ID: MCigliuti1www.TeleNurse.Co