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Personal Details

Name: Paul Campion Location: Altrincham, Cheshire Contact Number: 07557-141796 Contact Email: Paul-camps@hotmail.co.uk Nationality: British

Key Skills / Summary

A Finance and Banking Professional, DipFA MIFS qualified and with over 21 years' experience in the industry

Passionate about personal development and due to complete a Post Graduate Certificate in Retail Banking in Jan 2015

A strong communicator, loyal, committed and passionate about delivering a first class service for colleagues and customers alike

A highly motivated and experienced Risk & Sales manager with a proven track record demonstrating a clear desire to deliver results to the highest standards

Expert at operating within a compliance framework and ensuring that both regulatory and wider business risks are understood and accountable

Practical experience of developing and implementing change and able to organise individuals and systems in order to achieve objectives

Committed to developing talent with a passion for his team through creating an environment of personal ownership and continuous improvement in capability

Has maintained a culture throughout his career where colleagues take pride in building deep and enduring ethical and professional relationships with customers and ensuring they always deliver fair customer outcomes.

Qualifications

HND Business & Finance 3 A Levels 8 GCSE Levels Level 4 Diploma (2011) Postgraduate Certificate Retail Banking (2015) UK Driving Licence

Employment History

Lloyds Banking GroupRegional Bancassurance Support Manager

Jan 2014 - Present

CURRICULUM VITAE

Deputy to the Regional Manager in supporting the successful delivery of key strategic change initiatives across the region to deliver improved business performance and enhance profitability through regular 2nd line supervisor activities of a Team of 8 Area Managers & 55 Consultants

Includes robust management of recruitment, control management of the regional budget and driving cost efficient management practices

Developing wider relationships with colleagues and other stakeholders within the business to help improve performance.

Key Achievements

Robust management of Risk agenda for the Region has resulted in very strong risk scores across the whole region

Delivery of Regional Customer Outcome Training events to all Area Managers & Financial Consultants in Scotland and the North West has resulted in improved File Quality & Customer Outcomes

Recruited a new Area Manager and three Financial Consultants Developed and coached 2 new Area Managers through to Competent Supervisor

Status in 2014 Successfully ensured that the Region’s Recruitment FTE target was met Supported the launch of the Halifax in Scotland in 2014.

HalifaxLocal Bancassurance Manager Feb 2010 – Dec 2013 Leading and performance managing a team of financial advisers to achieve

Sales, Quality and Service targets and accountable for Individual, Area, Regional and Retail outlet objectives

Ensuring adherence to T&C Scheme and all other regulatory requirements Preparing and delivering business plans to ensure agreed targets and objectives Pro-actively promoting a 'high performance' culture via regular team and

individual coaching and influencing lead generators Developing and maintaining effective working relationships across retail staff and

specialist colleagues to ensure successful collaborative working Maintenance of knowledge of products, procedures and commercial changes Consistent review and implementation of all set Key Performance Indicators

aligned to setting business and individual objectives.

Key Achievements Inherited a newly created team in the Cheshire region in Feb 2012, which was an

amalgam of 3 previously separate teams, and the largest in the region Managed the Team through a very difficult period of change when in October

2012 the Halifax ceased advising on investments and individuals were displaced Was left with only 3 Advisers and tasked with the responsibility of rebuilding the

Team through recruitment and induction of five new advisers within 6 months Despite all the changes the Area business & risk performance was top in

Northwest Region in 2013 & 5th in the National rankings Following a National restructure was asked to take on a troubleshooting role as

LBM for Manchester Central, a historically difficult patch which had not hit target for over 7 years despite the best efforts of the 5 previous LBMs

Challenged the existing culture of poor risk and business performance and managed individuals to improved performances through strong leadership

Resulted in the team achieving a top National position on both business and file quality from bottom 10% at the half year to top 15% at the end.

HalifaxDeputy Regional 2008 – 2010

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Bancassurance Manager Worked alongside the Regional Bancassurance Manager and supported him in

running the Region, specifically with recruitment & performance management as well as driving the risk and sales agenda, before being asked to run the Region full time from Oct 2009 to March 2010.

Key Achievements

Managed the Region for a period of 6 months when the RBM was absent Received an 'Exceeding Expectations' appraisal grading in 2008 for strong

contribution to the region for successfully driving business & quality results Member of the National LBM talent pool from 2007 onwards Responsible for designing and delivering Sales Master class training course that

was rolled out to a Team of 12 LBMs and a salesforce of over 100 FAs Resulted in increased sales of Investments and Protection for the region Played a key part in the support of the LBMs and their Performance Management

helping them to improve the quality of the individuals in their teams Played a key part in Regional Management Team meetings with the Regional

Director & Regional Mortgage manager to help set and drive one team initiatives Responsible for writing and delivering a key speech at 2010 National Conference

for the Northwest & Northern Ireland Regional Team.

HalifaxArea Sales Manager 1997 – 2007 Promoted to first line Area Manager role and successfully managed teams of

regulated financial advisers throughout the North West during this period.

Key Achievements

Qualified for many National & Regional recognition events throughout this period with the highlights being trips to New York & Prague

Proudest achievement was taking over and rebuilding an underperforming team in 2005 by the use of effective performance management and recruitment

Resulted in the team achieving Key Achiever Status for 4 consecutive quarters in 2005 and 2006

Paul also qualified as a member of the Insight Key Achievers’ Partnership A prestigious award for the most successful performers in the business.

Halifax Building SocietyFinancial Adviser 1993 - 1997Joined the Halifax in 1993 and enjoyed a very successful 3 year period working as a Financial Adviser in the Warrington Branch before being promoted in 1997.

Additional Information Complaints: None

Formal Disciplinary: None Bankruptcy: None CCJ’s: None Debts: None

CURRICULUM VITAE