payments innovation

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@ IJTSRD | Available Online @ www ISSN No: 245 Inte R P Umamaheswari K Research Scholar, Anna University, Chennai, Tamil Nadu, India INTRODUCTION: Few years before we are using the cash When a digitalization occurs the way gets changed. It helps our country to m of development. It creates more awaren about the payment innovation. TRADITIONAL PAYMENT: Pay is based on the mastery of a series are competence that makes the person to the establishment. Features of sk different skill level can be identified v horizontal skill. Monetary pay differen with each skill level above base rate. It is a mobile wallet which enables make payments via their mobile phon significantly improved instrument solut that has achieved a significant share o retail payment market or at least has po one. It is often impossible to get a clear a view of how payments are evolving w Global Payments Innovation Jury ha consistent view on this evolution eve since 2008 when innovation was much topic. The 2017 Jury, comprising payments executives from 37 countries, many aspects of the worldwide industry considered views on how innovation is bringing about change. w.ijtsrd.com | Volume – 2 | Issue – 3 | Mar-Apr 56 - 6470 | www.ijtsrd.com | Volum ernational Journal of Trend in Sc Research and Development (IJT International Open Access Journ Payments Innovation Santhiya R I-MBA, Dr. N.G.P. Institute of Technology, Coimbatore, Tamil Nadu, India I-MBA, D Techn Ta for payments. y of payments move next level ness to people of skill blocks more valuable kill based pay vertical skill or ntial associated consumers to nes. A new or tion or scheme of the relevant otential to take and consistent worldwide. The as provided a ery two years h less of a hot 70successful , has looked at y and given its occurring and FAST MOVING MOBILE W People worldwide have adopte devices and a variety of commerce solutions at recor curve for electricity, teleph personal computers stretched with mobile devices. The spe engrained these devices in the retailers and other organiz develop new digital offerings. seems accurate and is absolut there is a risk that the assump made in their innovation proc truly successful, gaining adop world requires “customer d which can only be achiev precisely what customers execution of solutions to meet Today, more than half of the w a mobile device.* So it’s no fast becoming the only engagement and interaction. I global mobile banking users than double from nearly 0.8 b 1.8 billion in 2019. As a survival mechanism, mobile solutions to attract c check balances, make paymen dispute transactions whilst o brings significant operation reducing transaction costs, resource needs as well as the bank branches to maintain. Bu r 2018 Page: 1175 me - 2 | Issue 3 cientific TSRD) nal Ragavi J Dr. N.G.P. Institute of nology, Coimbatore, amil Nadu, India WORLD: ed smart phones, mobile e-commerce and m- rd rates. The adoption hones, televisions and out over years. Not so eed at which people have eir lives has sent banks, zations scrambling to Whilst this general idea tely essential for growth ptions organizations have cesses are flawed. To be ption in this new digital delight and advocacy” ved by understanding need and nailing the t those needs. world’s population owns surprise that mobile is channel for customer In the financial industry, s are predicted to more billion in 2014 to nearly most banks now offer customers who want to nts, transfer money and on the go. Mobile also nal benefits for banks operational costs and e number of ATMs and ut how do banks do more

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Few years before we are using the cash for payments. When a digitalization occurs the way of payments gets changed. It helps our country to move next level of development. It creates more awareness to people about the payment innovation. Umamaheswari K | Santhiya R | Ragavi J "Payments Innovation" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-2 | Issue-3 , April 2018, URL: https://www.ijtsrd.com/papers/ijtsrd11150.pdf Paper URL: http://www.ijtsrd.com/management/innovation-and-product-dev/11150/payments-innovation/umamaheswari-k

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Page 1: Payments Innovation

@ IJTSRD | Available Online @ www.ijtsrd.com

ISSN No: 2456

InternationalResearch

Payments Innovation

Umamaheswari K Research Scholar, Anna

University, Chennai, Tamil Nadu, India

INTRODUCTION:

Few years before we are using the cash for payments.When a digitalization occurs the way of payments gets changed. It helps our country to move next level of development. It creates more awareness to people about the payment innovation.

TRADITIONAL PAYMENT:

Pay is based on the mastery of a series of skill are competence that makes the person more valuable to the establishment. Features of skill based pay different skill level can be identified vertical skill or horizontal skill. Monetary pay differential associated with each skill level above base rate.

It is a mobile wallet which enables consumers to make payments via their mobile phones. A new or significantly improved instrument solution or scheme that has achieved a significant share of the relevant retail payment market or at least has potential one. It is often impossible to get a clear and consistent view of how payments are evolving worldwide. The Global Payments Innovation Jury has provided a consistent view on this evolution every two years since 2008 when innovation was much less oftopic. The 2017 Jury, comprising 70successful payments executives from 37 countries, has looked at many aspects of the worldwide industry and given its considered views on how innovation is occurring and bringing about change.

@ IJTSRD | Available Online @ www.ijtsrd.com | Volume – 2 | Issue – 3 | Mar-Apr 2018

ISSN No: 2456 - 6470 | www.ijtsrd.com | Volume

International Journal of Trend in Scientific Research and Development (IJTSRD)

International Open Access Journal

Payments Innovation

Santhiya R I-MBA, Dr. N.G.P. Institute of

Technology, Coimbatore, Tamil Nadu, India

I-MBA, Dr. N.G.P. Institute of Technology, Coi

Tamil Nadu, India

Few years before we are using the cash for payments. When a digitalization occurs the way of payments gets changed. It helps our country to move next level of development. It creates more awareness to people

Pay is based on the mastery of a series of skill blocks are competence that makes the person more valuable to the establishment. Features of skill based pay different skill level can be identified vertical skill or horizontal skill. Monetary pay differential associated

It is a mobile wallet which enables consumers to make payments via their mobile phones. A new or significantly improved instrument solution or scheme that has achieved a significant share of the relevant retail payment market or at least has potential to take

It is often impossible to get a clear and consistent view of how payments are evolving worldwide. The Global Payments Innovation Jury has provided a consistent view on this evolution every two years since 2008 when innovation was much less of a hot topic. The 2017 Jury, comprising 70successful payments executives from 37 countries, has looked at many aspects of the worldwide industry and given its considered views on how innovation is occurring and

FAST MOVING MOBILE WO

People worldwide have adopted smart phones, mobile devices and a variety of ecommerce solutions at record rates. The adoption curve for electricity, telephones, televisions and personal computers stretched out over years. Not so with mobile devices. The speed at which people have engrained these devices in their lives has sent banks, retailers and other organizations scrambling to develop new digital offerings. Whilst this general idea seems accurate and is absolutely essential for gthere is a risk that the assumptions organizations have made in their innovation processes are flawed. To be truly successful, gaining adoption in this new digital world requires “customer delight and advocacy” which can only be achieved by understanprecisely what customers need and nailing the execution of solutions to meet those needs.

Today, more than half of the world’s population owns a mobile device.* So it’s no surprise that mobile is fast becoming the only channel for customer engagement and interaction. In the financial industry, global mobile banking users are predicted to more than double from nearly 0.8 billion in 2014 to nearly 1.8 billion in 2019. As a survival mechanism, most banks now offer mobile solutions to attract customers wcheck balances, make payments, transfer money and dispute transactions whilst on the go. Mobile also brings significant operational benefits for banks reducing transaction costs, operational costs and resource needs as well as the number of ATMsbank branches to maintain. But how do banks do more

Apr 2018 Page: 1175

www.ijtsrd.com | Volume - 2 | Issue – 3

Scientific (IJTSRD)

International Open Access Journal

Ragavi J MBA, Dr. N.G.P. Institute of Technology, Coimbatore,

Tamil Nadu, India

FAST MOVING MOBILE WORLD:

People worldwide have adopted smart phones, mobile devices and a variety of e-commerce and m-commerce solutions at record rates. The adoption curve for electricity, telephones, televisions and personal computers stretched out over years. Not so

mobile devices. The speed at which people have engrained these devices in their lives has sent banks, retailers and other organizations scrambling to develop new digital offerings. Whilst this general idea seems accurate and is absolutely essential for growth there is a risk that the assumptions organizations have made in their innovation processes are flawed. To be truly successful, gaining adoption in this new digital world requires “customer delight and advocacy” which can only be achieved by understanding precisely what customers need and nailing the execution of solutions to meet those needs.

Today, more than half of the world’s population owns a mobile device.* So it’s no surprise that mobile is fast becoming the only channel for customer

and interaction. In the financial industry, global mobile banking users are predicted to more than double from nearly 0.8 billion in 2014 to nearly

As a survival mechanism, most banks now offer mobile solutions to attract customers who want to check balances, make payments, transfer money and dispute transactions whilst on the go. Mobile also brings significant operational benefits for banks reducing transaction costs, operational costs and resource needs as well as the number of ATMs and bank branches to maintain. But how do banks do more

Page 2: Payments Innovation

International Journal of Trend in Scientific Research and Development (IJTSRD) ISSN: 2456-6470

@ IJTSRD | Available Online @ www.ijtsrd.com | Volume – 2 | Issue – 3 | Mar-Apr 2018 Page: 1176

and deliver solutions that really “Wow” their customers? In this extremely competitive environment, it isn’t easy for established banks and card issuers to abruptly turn the ship. Traditional banks are under threat like never before from challenger banking sources like PayPal and nimble start-ups who can more easily introduce new digital innovations quickly. To paraphrase Bill Gates: People need banking, but not necessarily banks. Many of the latest mobile solutions are focused on meeting the needs of “digital natives” those Generation Y consumers that have never known a world devoid of digital. But that approach is short sighted. Nearly one-third of customers over the age of 65 today do some banking on their smart phones. TRENDS IN PAYMENT INNOVATIONS: Banks becoming platform players to aid collaboration retain payments role: Feedback loops between producers and clients, known as network effects, are central to the success of a banks collaborative platform model. Infrastructure rationalization is likely as payments intermediaries come together or evolve: Globally payments infrastructure is being transformed to become faster and more inclusive to new players that will launch valuable offerings for retail and businesses. Payment vendors and banks are expected to consolidate their operations to form larger groups: As banks benefit from TPP partnerships, TPP’s gain access to seasoned banking expertise and large client bases, which are likely to fuel convergence across all players? Banks and Fin Techs explore distributed ledger technology to transform cross-border payments: Banks and Fin Tech are exploring block chain technology for cross border payments to provide faster, inexpensive and efficient service. Instant payment processing likely to become the ‘new normal ‘for corporate treasures, industry at large: With wide adoption, instant payments have the potential to emerge as an alternative to checks and cash for retail and corporate customer.

BENEFITS OF PAYMENT INNOVATION: The Electronic Payments System: Consumer Benefits The use of electronic payments provides myriad benefits to consumers. While consumers do not directly pay interchange fees, they derive significant value from them. Participation in the Global Economy: MasterCard’s global electronic payment system facilitates commerce worldwide, allowing consumers to make purchases in more than 210 countries around the world. A consumer with a card issued by a credit union in Baltimore, for example, can make an online purchase from a merchant in Hong Kong without ever leaving home. That cardholder can use the same card to purchase an airline ticket, fly to Hong Kong, and make the purchase in person without any cash in his or her pocket. Payment cards have rendered cash and travelers checks – and the uncertainty that come with them unnecessary for millions of travelers. Convenience and Safety: Consumers across the economic spectrum can use payment cards to access their money at ATMs and make purchases at any time in fractions of a second at more than 30 million merchant locations across the globe. Electronic payments are more convenient and more secure than cash. MasterCard offers cardholders zero liability for unauthorized use – consumers are not financially responsible for purchases made if their card is lost or stolen. Additionally, consumers benefit from the security, efficiency and convenience of electronic payments, including cutting-edge technologies like MasterCard’s tap-and-go Pay Pass™ technology and mobile payments. Innovation and Choice: Thousands of financial institutions worldwide are part of the global electronic payments system, with intense issuer competition prompting innovation and allowing consumers the ability to choose between thousands of debit, credit and prepaid payment products that best fit their needs. Because interchange balances the benefits and costs of the electronic payments system, it encourages the participants in the system to innovate and invest in the future from tap and go‖ products such as MasterCard Pay Pass™ enabled cards and other devices to payment via mobile phones, product innovations are making payments

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International Journal of Trend in Scientific Research and Development (IJTSRD) ISSN: 2456-6470

@ IJTSRD | Available Online @ www.ijtsrd.com | Volume – 2 | Issue – 3 | Mar-Apr 2018 Page: 1177

faster, easier and more secure to meet the needs of today’s consumers. Rewards: By using electronic payment cards to make purchases, many consumers receive additional value through rewards or incentives programs – such as cash back, college savings or frequent flier miles – offered by the card issuer. Card-issuing banks offer these programs to consumers to enhance the benefits associated with electronic payments and compete for business. The Electronic Payments System: Merchant Benefits By participating in the MasterCard system, merchants receive extraordinary benefits including guaranteed payment, increased sales, fraud protection, and the ability to attract customers to a speedy, efficient purchasing experience. Security and Fraud Prevention: Paying the relatively small interchange fee allows merchants to accept payment cards and consequently hold much less cash than before electronic payment cards, lowering the merchant’s risk of being targeted for theft. Interchange also offers incentives for the innovations that provide for new payment options, broader ranges of card products, and investments in cutting-edge security and fraud prevention measures. Increased Sales: Being a part of the global electronic payments system drives increased revenues for merchants because many consumers prefer making payments with cards over cash or check, and the average payment card transaction is larger than the average cash transaction. Innovations such as MasterCard’s PayPass™ speed up checkout lines, especially useful during peak shopping periods — and particularly important for merchant segments where speed is critical, such as quick-service restaurants, gas stations, concession stands and transit. Global Access: Electronic payments are increasingly accepted around the world, augmenting sales, shortening lines, and allowing internet retailers to do business with cardholders worldwide. Consumers can make purchases even when they do not have sufficient cash on hand. This is particularly useful in emergency situations or for unplanned purchases. Open payment

systems such as MasterCard enable, and are the primary means of, online payments around the world. Avoiding Credit Losses: In late 2010 and early 2011, according to the Federal Reserve, extremely delinquent accounts that are not likely to be paid (known as credit card charge-offs) represent approximately seven percent of outstanding balances. If merchants ran their own card programs, they would have to bear this cost on their own. Instead, interchange helps compensate issuing banks for bearing the risk of those credit losses, so merchants are guaranteed payment regardless of whether the cardholder ever pays their credit card balance. Data Processing: Card issuers must handle the costs of processing data to handle payment authorization, clearing and settlement, maintenance of cardholder account histories, billings, payments and many other functions. Interchange contributes to designing, operating and upgrading these important capabilities. Without interchange, merchants would bear no portion of these costs but would reap the benefits of card acceptance. Reduced Processing Costs: Merchants who accept MasterCard payment products also benefit by reducing costs associated with handling other forms of payment, including bounced checks, check verification and guarantee services, and check processing; and collecting, counting and transporting cash. The Electronic Payments System: Societal Benefits MasterCard is the technology at the heart of commerce. We provide the critical links between people, governments and business that make commerce happen. Our technology powers 23 billion electronic transactions each year, worth more than $2.7 trillion, spanning 210 countries – and each transaction is faster than the blink of an eye. In addition to benefitting individual consumers and merchants, interchange affords significant benefits to society as a whole.

Page 4: Payments Innovation

International Journal of Trend in Scientific Research and Development (IJTSRD) ISSN: 2456-6470

@ IJTSRD | Available Online @ www.ijtsrd.com | Volume – 2 | Issue – 3 | Mar-Apr 2018 Page: 1178

Service

Financial inclusion: Payment cards, including payroll cards and other prepaid cards, are often the point of entry for new consumers to the ―formal‖ financial system. By incentivizing issuers to create innovative prepaid and debit programs, interchange helps open the financial system to consumers who may not otherwise participate. Government efficiency: The United States federal government now distributes Social Security benefits via prepaid cards, targeting the nearly four million Social Security recipients who have no bank account, and saving the government millions of dollars. A Government Accountability Office (GAO) study estimated that card acceptance costs could be as little as approximately half the cost of processing cash or checks.

CONCLUSION:

Technological developments necessary, but not sufficient Technological developments are the basis for new or improved services in payments. The innovation to be relevant for sustainable businesses, it has to be meaningful.