payroll future trends - pwc.be€¦ · pwc future of work 5 data visualization data visualization...
TRANSCRIPT
Jean NahimanaFrederic SouchonSanjita Chetri Samal
Payroll Future Trends
What is it going to happen next?Trends & Scenarios
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What does the future holds for the Payroll function?
Technology Regulations Engagement
Technology
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Payroll & Technology
Data Visualization
Making payroll data more user-friendly to management and employees.
Robotic Process Automation (RPA)
Automating routine payroll task with a 100% consistency rate.
Cloud Platforms
Data transitioning from payroll to a number of different other systems. That’s the Cloud’s promise.
Technology
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Data Visualization
Data visualization is the graphical representation of information and data. By using visual elements like charts, graphs, and maps, data visualization tools provide an accessible way to see and understand trends, outliers, and patterns in data.
Data-driven decision making
Meaningful Insights
Improved technical communication
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Technology
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RPA – Robotic Process Automation
Robotic Process Automation (RPA) software mimics the actions and keystrokes of people executing manual processes. It is technology a standalone tool. It does not require any integration and It is fast and agile to deploy.
Routine payroll tasks automation
Workload reduction
Higher accuracy
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Technology
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Cloud Platforms
The “Cloud” is a set of different types of hardware and software that work collectively to deliver many aspects of computing to the end-user as an online service.
Seamless data flow
Improved Analytics
Improved employee experience
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Regulations
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Payroll & Regulations
Single Source of Truth
Payroll as a reliable single source of truth for Governments and Public Institutions.
GDPR
Data Privacy. Data Ownership. Data Awareness.
Gender Pay Gap
As this issue is building momentum, Payroll needs to be able to provide instant insight on this topic.
Engagement
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Payroll & Engagement
On Demand Pay
A payment method designed for the gig economy.
Financial Wellness
Providing basic financial support and advice on how to spend your well-earned salary.
Digital Assistants (AI)
The use of AI will increase exponentially. Especially in employee/HR interaction.
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Payroll Manager: ambassador of a new era
Technology
Payroll Function
BusinessFuture Payroll Manager
The Payroll Manager will be not only the ambassador of this new tech wave but the role itself will transform and adapt to it.
The Payroll Function will be the link between these technological improvements and the rest of the business.
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Payroll Manager: at a glance
Data Agility
GDPR Awareness
Adaptive Communication
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What does it take to move from Today to Tomorrow?PwC as a Future Enabler
Future of Work
If the future looks unpredictable, the business challenges are always the same
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Today TomorrowOperational challenges
Cultural challenges
Outsourcing – new system implementation – turnover – cost reduction
Technology aversion – lack of vision – low maturity level – fear to change
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PwC can help
PwC offers Payroll Advisory services, and helps client in their Payroll transformation to optimize the Payroll operations.
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Holistic view
People Process Technology Regulatory Compliance
PwC looks at four fundamental dimensions upfront
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Approach
Step 1:Initiation
Step 2:AS IS Analysis
Step 3:Report
Step 4:RoadMap
• Objective/Expectation Alignment Step
• Scope Definition
• Project Plan & Milestones
• Payroll Service Offering Assessment
• Efficiency/Effectiveness Assessment
• Payroll Expectation Alignment
• Improvement opportunities: Identify & Develop
• Recommendation Report
• Improvement Plan
• RoadMap Design
• Roadmap validation by stakeholders
• Roadmap Deployment
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Benefits
Improved Customer Experience
System Integration / Update
Cost Effectiveness
Regulatory Compliance
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The future is closer than you think!Business Cases
Future of Work
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Payroll Design – Steel wire transformation and coatings (BE)
Full Payroll OptimisationPwC supported the client by fully reviewing its payroll process and by implementing a far-reaching optimisation plan based on solid process standardization.
Improved Customer Experience
Challenge Our Approach Outcome
The payroll process flow was really complex and the unclear governance around it was heavily impacting efficiency
Full audit/redesign of key payroll processes. Standardization and “simplicity” as key principles
Increased efficiency, reliability and accuracy. Clear governance
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Technology Matters – Electromedical Manufacturing Company (US)
Workday/SAP/ADP Vantage-COS/ADP StreamlinePwC was engaged to ensure the smooth integration between different HR systems by making sure to place the payroll system as the foundation of the overall integration operation
System Integration / Update
Challenge Our Approach Outcome
Workday / SAP/ ADP Vantage-COS/ADP Integration
Local & international project management support. Extensive stakeholder mgmt. (over 16 countries)
System Integration was fully completed on time
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International Outlook – Pharmaceutical Company (EU)
Payroll managed across 52 countriesPwC was engaged in helping the client’s payroll department managing their core payroll processes across a huge number of geographies by ensuring consistency, accuracy and reliability.
Challenge Our Approach Outcome
Non existent global payroll processes
No visibility of policy administration
No visibility of costs
A solid process framework, based on automation and data analytics, was introduced across the whole organization
Cost Efficiency, Simplification and a stronger Process Control were achieved thanks to the right mix between technology and human interaction
Improved Customer Experience
Jean NahimanaSenior Manager
Frederic SouchonSenior [email protected]
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Contacts
Sanjita Chetri SamalSenior [email protected]
Future of Work
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