peace corps insurance performance sow - contractors

8/6/2019 Peace Corps Insurance Performance SOW - Contractors

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[EK]GAH K6 ME[KPG^]GAH/[ÊKGCGKB]GAH[/ ÊPCAPJBHKE []B]EJEH] AC

\APD

K.2

êbke Karps gs bh ghmepehmeht exekutgve blehky ac toe Cemerbi Laverhjeht estbìgsoem gh 2732`y ^resgmeht Faoh C. Dehhemy ta prajate warim pebke bhm crgehmsogp toraulo toe servgke acBjergkbh vaiuhteers b`rabm. ]oe vaiuhteers servgke cuicgiis toe toree prgjbry êbke Karpslabis estbìgsoem gh toe cauhmghl ielgsibtgah6 2) Gjprave toe igves ac peapie toraulo lrbssraatsbssgstbhke, 0) Caster b ètter uhmerstbhmghl ac Bjergkbhs ah toe pbrt ac toe peapie servem, bhm ;)Caster b ètter uhmerstbhmghl ac atoer peapie ah toe pbrt ac Bjergkbhs. ]oe blehky kurrehtiyjbhbles jare tobh vaiuhteers gh bppraxgjbteiy ghterhbtgahbi pasts.

êbke Karps jbhbles oebitokbre servgkes car jare tobh 25,>>> ghmgvgmubis ebko yebr. ]oeseghmgvgmubis bre Bppigkbhts, êbke Karps Saiuhteers (^KSs), bhm Peturhem êbke KarpsSaiuhteers (P^KSs). ]oe oebito èhecgts pralrbj gs kajprgsem ac àto b seic-ghsurem bhm b

cuiiy ghsurem kajpaheht.

Bppigkbhts car êbke Karps servgke rekegve jemgkbi, mehtbi, bhm vgsgah exbjghbtgahs usem `yS[/J[ ta evbiubte oebito stbtus.

\ogie aversebs, ^KSs rekegve rautghe jemgkbi kbre, prevehtgve oebito servgkes, bhm oebitoprajatgah craj oebito kbre pracessgahbis bt êbke Karps pasts.

Upah kajpietgah ac servgke, P^KSs bre ehtgtiem ta extehm oebito ghsurbhke kaverble car up ta 2?jahtos bhm jby è eiglgìe car CEKB èhecgts uhmer Mepbrtjeht ac Ibàr reluibtgahs gc toeyjeet requgrem krgtergb.

êbke Karps Saiuhteer oebito systej gs bmjghgsterem `y gts Accgke ac Saiuhteer [uppart -Jemgkbi [ervgkes (S[/J[), wogko gs iakbtem bt 2222 0>to [treet, H\, 5toCiaar, \bsoghltah,M.K. 0>503.

êbke Karps [eic-Ghsurem ^ralrbj @bkdlrauhm Ghcarjbtgah6

êbke Karps bppigkbhts su`jgt toegr jemgkbi rekegpts car exbjs requgrem car kiebrbhke ghta êbkeKarps bhm rekegve b kast-sobrghl regjùrsejeht cee. ]oe jbxgjujs car regjùrsejeht bre`bsem ah bh ble bhm lehmer carjuib bhm bre regjùrsem ta toe èhecgkgbry.

\oeh gh toe U[ ah iebve stbtus, ^KSs woa requgre rautghe jemgkbi ar mehtbi kbre rekegve oebitokbre servgkes craj U[ pravgmers woase kasts bre pbgm car `y êbke Karps toraulo b seic-ghsuremoebito èhecgts pralrbj. Bii oebitokbre servgkes pravgmem ta èhecgkgbrges just è pre-butoargzem`y êbke Karps bhm bre regjùrsem ta toe èhecgkgbry ar pbgm ta toe pravgmer gh bkkarmbhke wgtoêbke Karps Oebito @ehecgts ^ralrbj cee skoemuie.

Peturhem êbke Karps Saiuhteers (P^KSs) woa requgre past-servgke evbiubtgah jby rekegveservgkes craj iakbi pravgmers. ^re-butoargzem servgkes bre leherbiiy pravgmem gh toe U[, ùt jby


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è pravgmem aversebs. ^byjehts jbme car evbiubtgahs pravgmem ta eiglgìe kibgjbhts breregjùrsem `y êbke Karps.P^KSs woa requgre past-servgke trebtjeht car oebito kahmgtgahs stejjghl craj ar exbker`btem`y aversebs servgke bre ehtgtiem ta petgtgah car reigec uhmer toe Cemerbi Ejpiayees KajpehsbtgahBkt (CEKB). Kahmgtgahs wgto ahset murghl êbke Karps servgke, wogko bre servgke-kahhektem, bs

weii bs pre-exgstghl kahmgtgahs bllrbvbtem, bkkeierbtem ar prekgpgtbtem `y servgke bre kaveremuhmer CEKB. \ogie autsgme toe Uhgtem [tbtes, bii ^KSs bre kahsgmerem "ejpiayem" 0= oaurs bmby, < mbys per weed car toe purpase ac bkkess ta CEKB èhecgts. Bii servgke-reibtem kahmgtgahs,wgto ar wgtoaut bssakgbtem mgsb`gigty, bre eiglgìe car CEKB èhecgts toraulo toe U[ Mepbrtjehtac Ibàr. CEKB èhecgts bre sepbrbte craj bhm gh bmmgtgah ta èhecgts pravgmem `y b cuiiyghsurem pralrbj car toase kahmgtgahs hat reibtem ta êbke Karps servgke.

êbke Karps Cuiiy Ghsurem ^ralrbj

êbke Karps obs b requgrejeht car âst-[ervgke Oebito Ghsurbhke kaverble car Peturhem ebkeKarps Saiuhteers (P^KSs) sgjgibr ta tobt wogko gs bvbgibìe uhmer Cemerbi Ejpiayees Oebito@ehecgts (CEO@) ]ejparbry Kahtghubtgah ac Kaverble (]KK) (5 U.[.K. ?7>5b). Bii P^KSs

sobii è ehraiiem bt ehm ac toegr êbke Karps servgke, relbrmiess ac iehlto ac servgke. êbke Karpswgii pby toe cgrst jahtos prejguj ac toe prgjbry pibh car toe P^KSs. Extehsgah ac togskaverble èyahm toe cgrst jahto wgii è bt toe P^KSs mgskretgah, expehse bhm bt toe prejgujbjauht stbtem gh togs kahtrbkt.

Bppraxgjbteiy =,0>> Saiuhteers kiase servgke bhhubiiy bhm ehraiijeht ieveis jby bhm wgiiciuktubte `bsem ah bhm gh respahse ta aversebs pralrbj expbhsgahs bhm kajpietgahs. ]oere gsha jghgjuj bhm ha jbxgjuj hujèr ac peapie tobt toe Laverhjeht jby requgre ta è kaveremuhmer togs kahtrbkt.

K.0 [KAÊ

]oe skape ac togs kahtrbkt gs ta pravgme servgkes ta êbke Karps gh toe suppart bhm bmjghgstrbtgahac bii kajpahehts ac gts Oebito @ehecgts ^ralrbj. ]oere bre twa kajpahehts ta toe pralrbj, toeseic-ghsurem bhm toe cuiiy- ghsurem6

êbke Karps [eic-ghsurem Kajpaheht car ^KSs, P^KSs Tbhm ]oegr MepehmehtsZ

2. ^ravgmer Hetward Kajpaheht]oe kahtrbkt sobii6

b. ^ravgme bkkess ta b hetward ac oaspgtbis, qubigcgem poysgkgbhs, bhkgiibry servgke pravgmers,jehtbi oebito pracessgahbis, mehtgsts, bhm mgblhastgk bhm trebtjeht cbkgigtges wgto toekbpbkgty ta jeet toe oebitokbre heems ac ^KSs jem-evbkem ta toe \bsoghltah, M.K. jetra

breb bhm ta pravgme pracessgahbi kahsuitbtgah car êbke Karps jemgkbi stbcc. Oeregh recerremta bs toe \bsoghltah M.K. [ervgke Hetward.

`. ^ravgme bkkess ta b hbtgahbi ^recerrem ^ravgmer Hetward (^Â) ac oaspgtbis, poysgkgbhs,bhkgiibry servgke pravgmers, jehtbi oebito pracessgahbis, mehtgsts, bhm mgblhastgk bhmtrebtjeht cbkgigtges wgto toe kbpbkgty ta jeet toe oebitokbre heems ac ^KSs bhm P^KSs gh toeUhgtem [tbtes car jemgkbi evbkubtgah ta oaje-ac-rekarm, jemgkbi oaim, oaje iebve arbmjghgstrbtgve iebve. ]ogs maes ghkiume kaverble car toe ^KS wogie gh trbvei jame.


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k. ^ravgme bkkess ta b ^recerrem ^ravgmer Hetward (^Â) ac oaspgtbis, poysgkgbhs, bhkgiibryservgke pravgmers, jehtbi oebito pracessgahbis, mehtgsts, bhm mgblhastgk bhm trebtjehtcbkgigtges wgto toe kbpbkgty ta jeet toe oebitokbre heems ac ^KSs bhm P^KSs ghterhbtgahbiiy,woeh requestem.

0. ôbrjbkeutgkbi Kajpaheht]oe kahtrbktar sobii6^ravgme bkkess ta b jbhblem preskrgptgah mrul servgke car use `y ^KSs wogie toey bre ghtoe U[ ah jemgkbi oaim ar butoargzem iebve.

;. Kibgjs Kajpaheht]oe kahtrbktar sobii

b. [uppart toe bmjghgstrbtgve bhm cghbhkgbi jbhblejeht ac bhm pravgme kibgjsprakessghl bhm regjùrsejeht bhm pbyjeht servgkes car êbke Karps Oebito@ehecgts ^ralrbj.

`. ^ravgme kibgjs re-prgkghl bhm mgskauht servgkes car toe hbtgahbi ^Â.

êbke Karps Cuiiy Ghsurem Kajpaheht car P^KSs

]oe kahtrbktar sobii6

2. ^ravgme prgkghl car ebko ac toe aptgahs ah toe @ehecgt [koemuie (Bppehmgx 2 ac ^\[)0. ^ravgme twa pibh mesglhs, prgjbry pibh pravgmes kaverble toe cgrst jahto bcter

kajpietgah ac servgke (êbke Karps pbys ahe jahto prejguj), sekahm pibh bvbgibìebcter cgrst jahto bhm aptgahbi car extehsgah kaverble (P^KS pbys).

;. Lubrbhtee gssubhke ta bii eiglgìe Saiuhteers, spauses bhm jghar mepehmehts, eccektgve 20jgmhglot ah toe mbte toe ^KSs ehm toegr servgke kahsgsteht wgto toe pravgsgahs ac ]KK(]ejparbry Kahtghubtgah ac Kaverble) car spauses bhm mepehmehts.

=. ^ravgme ejerlehky jemgkbi evbkubtgah ta toe U.[. ar ta toe kiasest bmequbte cbkgigty.5. ^rejgujs, memuktgìes bhm ka-pbyjehts tobt jeet ar exkeem toe èhecgts requgrejehts ac

bh CEO@/]KK pibh.3. ^ravgme b pralrbj tobt ehsures tobt eiglg`gigty bhm partb`gigty bre kahsgsteht wgto bii

pravgsgahs ac toe Oebito Ghsurbhke ârtb`gigty bhm Bkkauhtb`gigty Bkt (OG^BB) bt biitgjes murghl toe percarjbhke ac togs kahtrbkt.

.^ravgme metbgiem prakemures car pravgsgah ac kaarmghbtgah ac èhecgts wgto àto êbkeKarps past-servgke evbiubtgah bhm CEKB jemgkbi èhecgts. ]oese prakemures soauimgmehtgcy prgjbry respahsg`gigty car kaverble gh bii kgrkujstbhkes. ]oe kgrkujstbhkeswogko just è bmmressem ghkiume6 ^K servgke reibtem kahmgtgahs4 pre-exgstghl kahmgtgahs


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wogko bre exbker`btem, bkkeierbtem ar prekgpgtbtem `y ^K servgke4 pre-exgstghl kahmgtgahswogko bre hat exbker`btem, bkkeierbtem ar prekgpgtbtem `y ^K servgke4 giihess ar ghfurysustbghem gh toe Uhgtem [tbtes murghl servgke wogie Saiuhteer gs hat ah êbke Karpsùsghess (oaje iebve, ejerlehky iebve, etk.)4 bhm giihess ar ghfury sustbghem bcter ehm acservgke.

22.Gc b pravgmer hetward ar atoer jbhblem kbre brrbhlejeht gs prapasem, toe Kahtrbktarsobii pravgme6 Hbje ac toe hetward4

Bvbgib`gigty bhm rebko ac toe hetward4Oaw toe P^KS lets bkkess ta toe pravgmer hetward4 bhmPeibtgahsogp ètweeh Kahtrbktar bhm pravgmer hetward ar atoer jbhblemkbre brrbhlejeht

20.^ravgme eiektrahgk bhm ah-ighe bkkess car prejguj pbyjehts, ehraiijehts, extehsgahs,èhecgt metbgi, kertgcgkbtes, pravgmer hetward sebrkoes, kibgj su`jgssgah, kibgjsbssgstbhke, ghqugrges, gssues bhm upmbtes.

2; ]oe Kahtrbktar sobii pravgme toe KA]P b jahtoiy repart ac bii refektem kibgjs.

K.; LEHEPBI PERUGPEJEH][ AC ]OE KAH]PBK]AP

êbke Karps gs espekgbiiy kajjgttem ta maghl ha obrj, ta bktghl gh laam cbgto, bhm ta preservghlgts reputbtgah bs bh bleht ac laamwgii gh toe eyes ac èhecgkgbrges ac gts Oebito @ehecgts ^ralrbjbhm ac toe Bjergkbh puìgk. ]oe Kahtrbktar, toerecare, sobii pravgme bkkess ta oglo qubigty,respahsgve, tgjeiy oebitokbre bhm bmjghgstrbtgve servgkes gh b jbhher tobt preserves êbkeKarps laam wardghl reibtgahsogp wgto èhecgkgbrges ac gts Oebito @ehecgts ^ralrbj.

]oe Kahtrbktar sobii6

b) ^ravgme sbtgscbktary bssurbhkes tobt toe Kahtrbktar bhm bii bccgigbtem kahtrbktars wgiijbghtbgh bhm pratekt toe kahcgmehtgbigty ac pratektem oebito ghcarjbtgah, oebito ghsurbhke

jemgkbi rekarms, makujehts, bhm kibgjs rekegvem craj toe êbke Karps, bs requgrem `yOG^BB. Bt bii tgjes,

`) Kajpiy wgto, bhm requgre tobt bii bccgigbtem kahtrbktars kajpiy wgto, toe Oebito Ghcarjbtgahârtb`gigty bhm Bkkauhtb`gigty Bkt (OG^BB) bhm toe ^rgvbky Bkt car toe murbtgah ac toepercarjbhke pergam ac togs Kahtrbkt.

k) Deep êbke Karps Kahtrbktghl Accgker ]ekohgkbi Pepresehtbtgve (KA]P) bpprgsem acghkgmehts, sgtubtgahs, bhm kgrkujstbhkes tobt bccekt toe bmjghgstrbtgah, jbhblejeht, cghbhkgbivgb`gigty ar kasts bssakgbtem wgto gts oebito ghsurbhke pralrbj ah bh ahlaghl `bsgs,rekajjehmghl bktgah ta resaive toase gssues tobt requgre gjjemgbte ghtervehtgah.

m) Bttehm jeetghls kbiiem `y êbke Karps ta ghvestglbte bhm/ar resaive ghkgmehts, sgtubtgahs, bhmkgrkujstbhkes tobt bccekt toe bmjghgstrbtgah, jbhblejeht, ar kasts bssakgbtem wgto gts Oebito@ehecgts ar Oebito Ghsurbhke ^ralrbj.

e) Bmjghgster êbke Karps Oebito @ehecgts ^ralrbj kajpahehts gh bkkarmbhke wgto toepaigkges estbìgsoem `y êbke Karps car ebko èhecgt ÎBH.

c)Jbhble toe bkkauhts ac êbke Karps Oebito @ehecgts ^ralrbj ah b Cemerbi Laverhjeht


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Cgskbi Webr skoemuie èlghhghl Aktaèr 2st bhm ehmghl toe caiiawghl [eptejèr ;>to.

l)Mesglhbte bh bkkauht represehtbtgve ta serve bs ahlaghl igbgsah ta êbke Karps. ]ogs bkkauhtrepresehtbtgve, ar b mesglhee muiy butoargzem ta bkt gh toe bkkauht represehtbtgve's b`sehke,sobii è bvbgibìe ta obhmie ghqugrges jbme `y êbke Karps persahhei ètweeh toe oaurs ac

76>> b.j. bhm 36>> p.j. Ebsterh ]gje ah estbìgsoem U[ Laverhjeht wardmbys.

o) Jbghtbgh b kurreht jghgjuj cghbhkgbi strehlto rbtghl ac B - (exkeiieht) bs bssglhem `y B.J.@est bhm/ar [tbhmbrm bhm âars kurreht jghgjuj ac BB (very strahl). ^ravgme sbtgscbktarybssurbhkes tobt toe Kahtrbktar bhm bii su`kahtrbktars, ghsurers, kibgjs bhm pralrbjbmjghgstrbtars repart ah b reluibr `bsgs bhm jbghtbgh bkkeptbìe cghbhkgbi stb`gigty, requgremigkehsghl bhm servgke rbtghls craj rbtghl arlbhgzbtgahs suko bs B. J. @est bhm/ar [tbhmbrmbhm âars.

g) Ha Kahtrbktar ejpiayees wgii è requgrem ta ward ah sgte.

f)

Ha kibgjs prakessghl stbcc bre su`fekt ta êbke Karps persahhei sekurgty kiebrbhkes.

d) ]oe Kahtrbktar sobii pravgme stbcc ta bmfumgkbte kibgjs gh 2> ùsghess mbys craj toe mbte toekibgj gs rekegvem `y toe Kahtrbktar.

i) ]oe Kahtrbktar gs hat requgrem ta pby bhy ghterest pbyjeht ah kibgjs pbgm ibter tobh 2>ùsghess mbys.

j)^recerrem iehlto ac rekarm retehtgah gs < yebrs èyahm toe kiase ac toe cgskbi yebr gh wogko toekibgj wbs bmfumgkbtem. ^bper kapges ac kibgjs just è jbghtbghem car ; yebrs craj toe mbteac cghbi bmfumgkbtgah ghkiumghl bhy bppebis.

K.;.2 ^PASGMEP HE]\APD KAJÂHEH]

K.;.2.2 Kahtrbkt Pequgrejehts ac toe \bsoghltah M.K. [ervgke Hetward

]oe Kahtrbktar gs hat requgrem ta pravgme aversebs oebitokbre, ta brrbhle car toe trbhspartbtgah arialgstgkbi suppart ac, har ta jbhble toe kaurse ac evbiubtgah bhm trebtjeht ac bhy èhecgkgbry acêbke Karps Oebito @ehecgts ^ralrbjwogie toe èhecgkgbry gs autsgme toe Uhgtem [tbtes.

]oe Kahtrbktar sobii pravgme bkkess ta b hetward ac qubigcgem poysgkgbhs bhm bhkgiibry servgkepravgmers, jehtbi oebito pracessgahbis, mehtgsts, bhm mgblhastgk bhm trebtjeht cbkgigtges (toe

\bsoghltah M.K. [ervgke Hetward) wgto toe kbpbkgty ta jeet toe oebitokbre heems ac jem -evbkem ÎBH GG ^KSs bhm toegr jghar mepehmehts woase jemgkbi, jehtbi, bhm/ar mehtbikahmgtgahs obve èeh evbiubtem bhm meejem èyahm bppraprgbte jbhblejeht gh bh aversebsehvgrahjeht bhm woa bre jem-evbkem uhmer êbke Karps butoargty ta toe \bsoghltah, M.K.jetra breb car evbiubtgah bhm/ar trebtjeht. . ]oe Kahtrbktar sobii pravgme bkkess ta jemgkbi bhmmehtbi servgke toraulo 2) b sghlie hetward tobt ghkiumes poysgkgbhs bhm mehtgsts ar 0) sepbrbtejemgkbi bhm mehtbi pravgmer hetwards.


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]oe Kahtrbktar sobii ghtelrbte kurreht hetward pravgmers (Learletawh Uhgversgty Oaspgtbi,Learle \bsoghltah Uhgversgty Oaspgtbi, [gìey Oaspgtbi, Sgrlghgb Oaspgtbi Kehter, bhm MK[ervgke hetward wgto b hetward `rader ta jbxgjgze re-prgkghl appartuhgtges ah bii aut achetward kibgjs su`jgttem.

K.;.2.0 [ervgke Pequgrejehts ac toe \bsoghltah M.K. [ervgke Hetward

]oe Kahtrbktar sobii--

b) Ehsure tobt prbktgtgahers bhm cbkgigtges bccgigbtem wgto toe \bsoghltah M.K. [ervgke Hetwardbiiaw 0=-oaur poahe bkkess car toe purpases ac ejerlehky ghqugry bhm 0=-oaur bkkess taejerlehky evbiubtgah bhm trebtjeht cbkgigtges ;35 mbys b yebr.

`) Estbìgso bhm jbghtbgh jekobhgsjs ta ehsure tobt gh-hetward recerrbis car evbiubtgah bhmtrebtjeht bre lgveh prgargty bttehtgah `y prbktgtgahers bhm cbkgigtges bccgigbtem wgto toe\bsoghltah M.K. [ervgke Hetward. ^rgargty bttehtgah gs mecghem bs servgkes tobt akkur arkajjehke wgtogh twa ùsghess mbys ac bh gh-hetward recerrbi.

k) Cbkgigtbte tgjeiy kajjuhgkbtgah bhm trbhsjgssgah ac jemgkbi reparts bhm rekarms crajprbktgtgahers bhm cbkgigtges bccgigbtem wgto toe \bsoghltah M.K. [ervgke Hetward ta êbkeKarps jemgkbi stbcc. ]gjeiy kajjuhgkbtgah bhm trbhsjgssgah gs mecghem bs 2) b kajpieterespahse ta b teiepoahe ghqugry ar wrgtteh repart gssuem bhm jbgiem ar cbxem `y toe servgkepravgmer wgtogh 0= oaurs ac bh evbiubtgah ar trebtjeht bhm 0) b wrgtteh repart gssuem bhmjbgiem ar cbxem `y toe servgke pravgmer wgtogh cgve ùsghess mbys ac toe ehm ac b kaurse acevbiubtgah bhm/ar trebtjeht.

m) ^ravgme leherbi prbktgke bhm spekgbigst poysgkgbhs, jehtbi oebito pracessgahbis, bhm mehtgstswoa bre qubigcgem `bsem ah toe requgrem igkehse, àbrm-kertgcgkbtgah bhm kremehtgbis car toegr

respektgve brebs ac prbktgke. ]oey just bisa è gh laam pracessgahbi stbhmghl ta jeet toeoebito heems ac jem-evbkem ÎBH GG ^KSs bhm prbktgke wgtogh b teh (2>) jgie rbmgus acêbke Karps \bsoghltah M.K. oebmqubrters ùgimghl bt 2222 0>to [treet, H\.

e) ^ravgme ghstgtutgahbi kbre ta jeet toe oebito heems ac jem-evbkem ÎBH GG ^KSs bt trebtjehtcbkgigtges tobt bre bkkremgtem bhm/ar Jemgkbgm/Jemgkbre kertgcgem bhm stbte igkehsem bsbppraprgbte bhm bre iakbtem wgtogh b teh (2>) jgie rbmgus ac êbke Karps \bsoghltah M.K.oebmqubrters ùgimghl bt 2222 0>to [treet, H\.

c) Estbìgso bhm jbghtbgh b jekobhgsj ta ehsure tobt prbktgtgahers bhm cbkgigtges bccgigbtem wgtotoe \bsoghltah M.K. [ervgke Hetward pravgme 0=-oaur teiepoahe bkkess ta spekgbigsts car toe

purpase ac pracessgahbi kahsuitbtgah wgto êbke Karps jemgkbi stbcc.

l) Bmjghgster b prakemure car kremehtgbighl poysgkgbhs, jehtbi oebito pracessgahbis, bhm mehtgstsbccgigbtem wgto toe [ervgke Hetward. Pe-kremehtgbighl ac \bsoghltah M.K. [ervgke Hetwardpravgmers sobii akkur ha iess tobh ahke every toree yebrs.

o) Estbìgso, bmjghgster, bhm cbkgigtbte b prakemure tobt perjgts atoer qubigcgem poysgkgbhs,jehtbi oebito pracessgahbis, bhm mehtgsts recerrem ta toe \bsoghltah M.K. [ervgke Hetward


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`y êbke Karps woa blree ta bkkept toe cees bhm jeet atoer requgrejehts ac toe \bsoghltahM.K. [ervgke Hetward ta bccgigbte wgto toe hetward. ]oese pravgmers wgii è dhawh bs toeApeh ^bhei. Pe-kremehtgbighl ac Apeh ^bhei pravgmers sobii akkur ha iess tobh ahke everytoree yebrs.

g)

Bmjghgster b prakemure car bssurghl tobt oaspgtbis, mgblhastgk bhm trebtjeht cbkgigtgesbccgigbtem wgto toe \bsoghltah M.K. [ervgke Hetward jbghtbgh bppraprgbte bkkremgtbtgahbhm/ar kertgcgkbtgah. Gh toe eveht tobt b cbkgigty wgtogh toe \bsoghltah M.K. [ervgke Hetwardiases gts bkkremgtbtgah, kertgcgkbtgah, bhm ar stbte igkehse, toe Kahtrbktar sobii lgve wrgttehhatgke ta êbke Karps wgtogh 0= oaurs ac iebrhghl ac toe iass ac bkkremgtbtgah ar kertgcgkbtgah.

f) Bssure tobt prbktgtgahers bhm cbkgigtges bccgigbtem wgto toe \bsoghltah M.K. [ervgke Hetwardbhm Apeh ^bhei bkkept pbyjeht car servgkes jbme gh bkkarmbhke wgto êbke Karps Oebito

@ehecgts ^ralrbj cee skoemuies bs pbyjeht gh cuii bhm tobt toese prbktgtgahers bhm cbkgigtgesrecrbgh craj `giighl ar atoerwgse bttejptghl ta kaiiekt bhy `bibhke tobt exkeems butoargzempbyjeht ar regjùrsejeht bjauhts car servgkes pravgmem ta ÎBH GG ^KSs ar ÎBH GGG

P^KSs èhecgkgbrges.

d) Ghcarj toe \bsoghltah M.K. [ervgke Hetward bhm Apeh ^bhei pravgmers ac êbke Karpsservgke requgrejehts bhm paigkges prgar ta kahtrbkt gjpiejehtbtgah bhm ma sa blbgh wgtoghtogrty mbys caiiawghl bhy su`sequeht kahtrbkt rehewbi ar kahtrbkt jamgcgkbtgah tobt bccektsservgke requgrejehts ar aperbtghl prakemures.

i) [oauim êbke Karps jemgkbi stbcc jbde b recerrbi car servgke ta bh aut -ac-hetward pravgmer,toe Kahtrbktar bssure tobt stbcc bhm persahs bhm cbkgigtges bccgigbtem wgto toe \bsoghltah M.K.[ervgke Hetward bhm Apeh ^bhei kaaperbte wgto bhm ma hat gjpeme toe êbke Karps eccartta uhmertbde toe recerrbi.

K.;.2.; Kahtrbkt Pequgrejehts car toe Hbtgahbi ^Â

]oe Kahtrbktar sobii pravgme bkkess ta b Hbtgahbi ^Â car servgkes pravgmem ta bii èhecgkgbrgeswgto praper butoargzbtgah. B Hbtgahbi ^Â sobii aperbte gh bii 5> stbtes gh toe U[.

Kahtrbktar sobii6b) Bssure bkkess ta toe jbhblem preskrgptgah mrul servgkes 0= oaurs b mby, ;35 mbys b yebr4

`) ^ravgme êbke Karps wgto gmehtgcgkbtgah kbrms car toe Hbtgahbi ^Â ta è gssuem ta eiglgìeèhecgkgbrges ta pravgme b jekobhgsj tobt perjgts ghmgvgmubi bkkess ta pravgmers gh toehetward bhywoere gh toe U[ ghkiumghl Bibsdb bhm Obwbgg.

k) Ghcarj Hbtgahbi ^Â pravgmers ac êbke Karps servgke requgrejehts bhm paigkges prgar takahtrbkt gjpiejehtbtgah bhm blbgh wgtogh togrty mbys caiiawghl bhy su`sequeht kahtrbktrehewbi ar kahtrbkt jamgcgkbtgah tobt bccekts servgke requgrejehts ar aperbtghl prakemures.

m) Ehsure tobt toe Hbtgahbi ^Â kajpiges wgto OG^BB requgrejehts, bs bppigkbìe bt bii tgjesmurghl toe percarjbhke ac togs Kahtrbkt bhm bhy [u`kahtrbkts ta togs Kahtrbkt.


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K.;.2.= Kahtrbkt Pequgrejehts car Ghterhbtgahbi ^Â]a pravgme bkkess ta b ^recerrem ^ravgmer Hetward (^Â) ac oaspgtbis, poysgkgbhs, bhkgiibryservgke pravgmers, jehtbi oebito pracessgahbis, mehtgsts, bhm mgblhastgk bhm trebtjeht cbkgigtgeswgto toe kbpbkgty ta jeet toe oebitokbre heems ac ^KSsT, bhm toegr mepehmehts,Z bhm P^KSsT, bhmtoegr mepehmehts,Z ghterhbtgahbiiy, woeh requestem.

K.;.2.5 Rubigty Bssurbhke ac toe Hetward ^ravgmer Kajpaheht

]oe Kahtrbktar sobii pravgme bhm jbghtbgh b qubigty bssurbhke bhm gjpravejeht pralrbj, wogkosobii è bppravem `y êbke Karps, ;> mbys bcter kahtrbkt bwbrm. ]ogs pralrbj sobii ghkiume, ùthat è igjgtem ta, 2) b prakemure car revgewghl bhm resaivghl kajpibghts relbrmghl toe\bsoghltah M.K. [ervgke Hetward, bhm Hbtgahbi ^Â bhm 0) b prakemure car terjghbtghlbccgigbtgah wgto oaspgtbis, poysgkgbhs, bhkgiibry servgke pravgmers, jehtbi oebito pracessgahbis,mehtgsts, bhm mgblhastgk bhm trebtjeht cbkgigtges bccgigbtem wgto toe \bsoghltah M.K. [ervgkeHetward [ervgke Hetward, bhm Hbtgahbi ^Â. Gh toe eveht tobt toe Kahtrbktar terjghbtesbccgigbtgah wgto prbktgtgahers ar cbkgigtges wgtogh toe \bsoghltah M.K. [ervgke Hetward [ervgke

Hetward, ]oe Kahtrbktar sobii lgve wrgtteh hatgke ta êbke Karps wgtogh 0= oaurs ac terjghbtghltoe bccgigbtgah. [uko hatgke sobii gmehtgcy toe Kahtrbktars repibkejeht bccgigbte/[u`kahtrbktarbhm bhy hew èhecgts tobt exkeem toase stbtem gh togs Kahtrbkt. Bt ha tgje sobii toe Kahtrbktarbccgigbte wgto b repibkejeht pravgmer car èhecgts tobt ma hat jeet ar exkeem toe requgrejehts ghtogs Kahtrbkt.

K.;.2.3^rakemures bhm Peparts ac toe Hetward ^ravgmer Kajpaheht

^rakemures

]ogrty mbys bcter kahtrbkt bwbrm bhm every 2?> mbys toerebcter, toe Kahtrbktar sobii pravgmeêbke Karps wgto 2 obrm kapy bhm eiektrahgk bkkess ta bh upmbtem prakemures jbhubi tobtkahtbghs, ùt gs hat igjgtem ta6

b) toe hbjes ac toe Kahtrbktar's bkkauht represehtbtgve bhm atoer dey persahhei, toegr poahe bhmcbx hujèrs, bhm toegr jbgighl bmmresses4

`) b poysgkbi bhm eiektrahgk mgrektary igstghl toe jejèrs ac toe \bsoghltah M.K. [ervgkeHetward bhm Apeh ^bhei pravgmers, toegr spekgbitges, toegr poahe bhm cbx hujèrs, bhm toegrjbgighl bmmresses4

k) b meskrgptgah ac rautghe bhm ejerlehky prakemures car bkkessghl toe \bsoghltah M.K.[ervgke Hetward4

m) b meskrgptgah ac rautghe bhm ejerlehky prakemures car bkkessghl toe Hbtgahbi ^Â [ervgkeHetward4

e) b meskrgptgah ac toe prakemure car gssughl gmehtgcgkbtgah kbrms ta eiglgìe èhecgkgbrges acêbke Karps Oebito @ehecgt ^ralrbj4


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c) b meskrgptgah ac toe prakemure car rekegvghl, jahgtarghl, bhm resaivghl kajpibghts tobt jbyè `raulot `y êbke Karps ta toe Kahtrbktar's bttehtgah relbrmghl \bsoghltah M.K. [ervgkeHetward [ervgke Hetward, toe Hbtgahbi ^Â Hetward bhm Apeh ^bhei pravgmers4 bhm

l) b meskrgptgah ac toe Kahtrbktar's prakemure car kremehtgbighl, car bccgigbtghl wgto, bhm car

terjghbtghl bccgigbtgah ètweeh prbktgtgahers bhm cbkgigtges bccgigbtem wgto toe \bsoghltahM.K. [ervgke Hetward, toe Hbtgahbi ^Â Hetward bhm toe Ghterhbtgahbi ^Â Hetward

Pepartghl Pequgrejehts

b) ]oe Kahtrbktar sobii pravgme êbke Karps wgto bkkess ta bh eiektrahgk mgrektary ac êbkeKarps \bsoghltah M.K. [ervgke Hetward, Apeh ^bhei pravgmers, Hbtgahbi ^Â Hetward bhmsobii hatgcy toe KA]P ac kobhles bs toey akkur.

`) Bhhubiiy, toe Kahtrbktar sobii pravgme êbke Karps wgto kremehtgbighl, bkkremgtbtgah ar

kertgcgkbtgah reparts pertbghghl ta \bsoghltah M.K. [ervgke Hetward, bhm toe Hbtgahbi ^ÂHetward

k) Rubrteriy, toe Kahtrbktar sobii pravgme ta êbke Karps b qubrteriy bktgvgty repart wogko justghkiume estgjbtem kast sbvghls bhm ehobhkem servgke ieveis ac kahtrbkt bktgvgtges a`tbghemtoraulo toe use ac toe Hbtgahbi ^Â Hetward bhm kibgjs re-prgkghl

Pekarms ac Kajpibghts

]oe Kahtrbktar sobii jbghtbgh bkkurbte bhm kajpiete rekarms ac kajpibghts relbrmghl toe\bsoghltah M.K. [ervgke Hetward, Hbtgahbi ^Â Hetward, bhm Ghterhbtgahbi ^Â Hetward.Kajpibghts bre mecghem bs ver`bi ar wrgtteh hatgkes ac mgssbtgscbktgah wgto servgke pravgmers.]oese rekarms sobii è jbme bvbgibìe ta êbke Karps upah toe carjbi wrgtteh request ac toeKA]P bhm ar toe Kahtrbktghl Accgker.

Jeetghls

Bhhubiiy, toe Kahtrbktar sobii jeet wgto êbke Karps KA]P bhm atoers bs bppraprgbte ta presehttoe cghmghls ac toe Kahtrbktars qubigty bssurbhke bhm gjpravejeht pralrbj.

Ghterjgttehtiy, upah toe carjbi wrgtteh request ac toe KA]P, toe Kahtrbktar sobii arlbhgze bhmbttehm jeetghls ètweeh êbke Karps persahhei bhm represehtbtgves bhm/ar pravgmers bccgigbtemwgto toe \bsoghltah M.K. [ervgke Hetward bhm/ar [u`kahtrbktars.

Bmjghgstrbtgah ac toe P^KS Oebito Ghsurbhke ^ralrbj

]oe bmjghgstrbtgah ac toe pralrbj sobii ghkiume6

b) ^rakess car hatgcyghl P^KSs ac toegr oebito ghsurbhke èhecgts.


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`) ^rakess car eiektgah car kahtghuem kaverble èyahm cgrst jahto.k) Gc bhy restrgktgahs ah ehraiijeht exgst, toe prakess car meterjghghl eiglg`gigty ta ehraii car

extehmem kaverblem) ^rakess car pbyjeht ac toe cgrst jahto's prejguj `y toe êbke Karps ta toe ghsurer car bii

Saiuhteers bt KA[.

e)

^rakess car gmehtgcyghl ghmgvgmubis woa bre èhecgkgbrges bhm "bktgvbtghl" extehmem kaverble.c) ^rakess car hatgcyghl P^KSs ac toe heem ta pby prejgujs bcter cgrst jahto's kaverble.l) ^rakess car biiawghl P^KSs ta pby ghsurer mgrektiy car su`sequeht prejgujs car jahto(s)

èyahm toe cgrst jahto.o) ^rakess car kaarmghbtgah ac èhecgts wgto toe CEKB pralrbj, Jemgkbre bhm atoer pbyers.g) ^rakess car obhmighl teiepoahe questgahs, jbgi bhm ejbgi craj èhecgkgbrges ^rakess car

kahcgrjghl ehraiijeht wgto bh gmehtgcgkbtgah kbrm.f) 0=-oaur teiepoahe servgke car ejerlehky poahe kbiis bhm atoer 0=-oaur jekobhgsjs car

ejerlehky kahtbkt woere teiepoahe servgke gs hat bvbgibìe

Peparts

b)

]oe Kahtrbktar sobii pravgme jahtoiy bhm qubrteriy Bmjghgstrbtgve reparts ta toeKahtrbktghl Accgker bhm toe KA]P wogko metbgi, bt b jghgjuj, toe hujèr ac prejgujjahtos pravgmem bhm kibgjs expergehke bhm suko atoer ghcarjbtgah tobt gs typgkbiiyghkiumem gh suko reparts. ]oe reparts just bisa ghkiume ghcarjbtgah pertbghghl ta toe pastbhm relgahbi iakbtgah ac toe eiglgìe bhm ehraiiem P^KSs bhm/ar toegr mepehmehts.

`) ]oe Kahtrbktar sobii pravgme qubrteriy kustajer servgke sbtgscbktgah reparts `bsem ahP^KSs ceem`bkd, kibgjs prakessghl tgje, bhm bppebi bktgvgty

K.;.0 ÔBPJBKEU]GKBI KAJÂHEH]

K.;.0.2Kahtrbkt Pequgrejehts ac toe ôbrjbkeutgkbi Kajpaheht

]oe Kahtrbktar sobii pravgme bkkess ta b jbhblem preskrgptgah mrul servgke car use `y ÎBH GG^KSs woa bre jem-evbkem ta toe U[ ar woa bre ah butoargzem iebve gh toe U[., toe Kahtrbktar gs hat requgrem ta pravgme preskrgptgah mrul servgkes car ÎBH G Bppigkbhts, carÎBH GG ^KSs gh aversebs iakbtgahs, ar car ÎBH GGG P^KSs.

K.;.0.0 [ervgke Pequgrejehts ac toe ôbrjbkeutgkbi Kajpaheht

]oe Kahtrbktar sobii mesglhbte bh bkkauht represehtbtgve ta serve bs ahlaghl igbgsah ta êbkeKarps. ]ogs bkkauht represehtbtgve, ar b mesglhee muiy butoargzem ta bkt gh toe bkkauhtrepresehtbtgve's b`sehke, sobii è bvbgibìe ta obhmie ghqugrges jbme `y êbke Karps persahhei

ètweeh toe oaurs ac 76>> b.j. bhm 36>> p.j. Ebsterh ]gje ah estbìgsoem U[ laverhjehtwardmbys. Gh bmmgtgah, toe Kahtrbktar sobii6

b) Bssure bkkess ta toe jbhblem preskrgptgah mrul servgkes 0= oaurs b mby, ;35 mbys b yebr4

`) ^ravgme toe êbke Karps wgto gmehtgcgkbtgah kbrms ta è gssuem ta eiglgìe èhecgkgbrges acjbhblem preskrgptgah mrul servgkes4


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k) ^ravgme b jekobhgsj tobt perjgts jbhblem preskrgptgah mrul pravgmers ta bskertbghghmgvgmubi eiglg`gigty car pobrjbkeutgkbi servgkes bt paght ac servgke4 bhm

m) Ghcarj jbhblem preskrgptgah mrul servgke pravgmers ac êbke Karps servgke requgrejehtsbhm paigkges prgar ta kahtrbkt gjpiejehtbtgah bhm blbgh wgtogh togrty mbys caiiawghl bhy

su`sequeht kahtrbkt rehewbi ar kahtrbkt jamgcgkbtgah tobt bccekts servgke requgrejehts araperbtghl prakemures.

K.;.0.;Rubigty Bssurbhke ac toe ôbrjbkeutgkbi Kajpaheht

]oe Kahtrbktar sobii estbìgso bhm jbghtbgh b qubigty bssurbhke bhm gjpravejeht pralrbj,wogko sobii è bppravem `y êbke Karps. ]ogs pralrbj sobii ghkiume, ùt hat è igjgtem tabppraprgbte stbhmbrms car bhm prakemures car 2) jahgtarghl bhm gjpravghl pobrjbkeutgkbi kibgjsjbme/pbgm turhbrauhm tgjes4 0) jahgtarghl bhm gjpravghl kustajer servgke respahse tgjes4 ;)jahgtarghl bhm remukghl toe rbtes ac pobrjbkeutgkbi kibgjs mehgem4 =) jahgtarghl bhm remukghl

cghbhkgbi bhm hah-cghbhkgbi errar rbtes4 5) makujehtghl bhm resaivghl kustajer servgkekajpibghts.

K.;.0.= ^rakemures bhm Peparts ac toe ôbrjbkeutgkbi Kajpaheht

^rakemures ]ogrty mbys bcter kahtrbkt Mbte ac Bwbrm bhm every 2?> mbys toerebcter, toeKahtrbktar sobii pravgme toe êbke Karps wgto 2 obrm kapy bhm eiektrahgk bkkess ta bh upmbtemprakemure jbhubi tobt kahtbghs, ùt gs hat igjgtem ta6b) toe hbjes ac toe ôbrjbkeutgkbi Kahtrbktar's bkkauht represehtbtgve bhm atoer dey persahhei,

toegr poahe bhm cbx hujèrs, bhm toegr jbgighl bmmresses4

`) b meskrgptgah ac toe prakemure car gssughl gmehtgcgkbtgah kbrms ta eiglgìe èhecgkgbrges ac toeêbke Karps Oebito @ehecgts ^ralrbj4

k) b meskrgptgah ac toe prakemure car bkkessghl toe ôbrjbkeutgkbi Kahtrbktar's jbhblempreskrgptgah mrul servgke4 bhm

m) b sujjbry ac èhecgts bhm bkkess ghstruktgahs sugtbìe car mgstrgùtgah ta toe êbke KarpsOebito @ehecgt ^ralrbj jejèrs.

K.;.0.5 Peparts

]oe Kahtrbktar sobii meigver 2 obrm kapy bhm eiektrahgk bkkess ta b jahtoiy mrul utgigzbtgahrepart ta êbke Karps, @elghhghl ;> mbys bcter kahtrbkt Mbte ac Bwbrm bhm every ;> mbystoerebcter murghl toe terj ac toe Kahtrbkt,. ]oe utgigzbtgah repart sobii gmehtgcy toe hbjes acmruls pravgmem bhm toe toerbpeutgk kibssgcgkbtgah ac toase mruls rbhdem gh armer ac 2) hujèr acpreskrgptgahs cgiiem bhm 0) kast ta êbke Karps. ]oe repart sobii bisa sujjbrgze6 2) hujèr ackibgjs prakessem, 0) hujèr ac kibgjs mehgem, ;) hujèr ac kibgjs pbgm, =) hujèr ac pbgmsghlie saurke `rbhm kibgjs, 5) hujèr ac pbgm juitg-saurke `rbhm kibgjs, 3) hujèr ac pbgm


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lehergk kibgjs, ) hujèr ac lehergk kahversgahs jgssem bhm 22) repart kibgjs trehms.

Hghety mbys bcter toe ehm ac b cgskbi yebr bhm every yebr toerebcter murghl toe terj ac toeKahtrbkt, toe Kahtrbktar sobii meigver 0 kapges ac bh bhhubi mrul utgigzbtgah repart ta êbke

Karps.

K.;.0.3Pekarms

]oe Kahtrbktar sobii jbghtbgh bh bkkurbte bhm kajpiete kibgjs rekarm car ebko ghmgvgmubièhecgkgbry.

K.;.; KIBGJ[ KAJÂHEH]

K.;.;.2 Kahtrbkt Pequgrejehts ac toe Kibgjs Kajpaheht

]oe Kahtrbktar sobii bkkurbteiy bhm prajptiy prakess, regjùrse/pby, ar mehy gh bkkarmbhke wgtoêbke Karps Oebito @ehecgt ^ralrbj paigky bii kibgjs car butoargzem oebitokbre su`jgttem ahèobic ac eiglgìe êbke Karps Oebito @ehecgts ^ralrbj ÎBH G Bppigkbhts, ÎBH GG ^KSs bhmtoegr mepehmehts, bhm ÎBH GGG P^KSs bhm toegr mepehmehts.

]oe Kahtrbktar sobii hat kobrle b memuktgìe cee har kobrle b ka-pbyjeht ta bhy êbke KarpsOebito @ehecgts ^ralrbj pbrtgkgpbht. ]oe Kahtrbktar sobii hat, oawever, bssuje bhy igb`gigty carmemuktgìes, ka-pbyjehts, ar `giis car toe `bibhke ètweeh kibgjs jbme bhm kibgjs pbgm.

]oe Kahtrbktar sobii, oawever, è oeim igbìe car regjùrsejeht ar pbyjeht ac bhy crbumuieht,

wbstecui, ar bùsgve kibgj, car regjùrsejeht ar pbyjeht ac bh uhbutoargzem ar uhbiiawbìekibgj ar ac b pbyjeht ar regjùrsejeht jbme ah èobic ac bh gheiglgìe persah.

K;.;.0[ervgke Pequgrejehts car Cuiiy Ghsurem Kibgjs

]oe Kahtrbktar sobii mesglhbte b kibgjs bkkauht represehtbtgve ta serve bs ahlaghl igbgsah taêbke Karps. ]ogs kibgjs bkkauht represehtbtgve, ar b mesglhee muiy butoargzem ta bkt gh toekibgjs bkkauht represehtbtgve's b`sehke, sobii è bvbgibìe ta obhmie ghqugrges jbme ètweeh toeoaurs ac 76>> b.j. bhm 36>> p.j. Ebsterh ]gje ah estbìgsoem U[ Cemerbi Laverhjehtwardmbys. ]oe Kahtrbktar sobii pravgme b jessble systej ta rekarm ghqugrges jbme bt bii atoer

tgjes. Gh bmmgtgah, toe Kahtrbktar sobii--

b) ^ravgme kustajer servgke blehts bhm ejbgi bmmress(es) succgkgeht ta respahm ta ghqugrgesrelbrmghl pbrtgkgpbht eiglg`gigty, kibgjs prakessghl, cee skoemuies, bhmregjùrsejehts/pbyjehts gh b tgjeiy jbhher. ]oese kustajer servgke blehts sobii èmemgkbtem saieiy ta respahmghl ta P^KSs, êbke Karps persahhei, bhm servgke pravgmers.]oey sobii è bvbgibìe car ghqugry ètweeh toe oaurs ac 76>> b.j. bhm 36>> p.j. Ebsterh]gje ah estbìgsoem U[ Cemerbi Laverhjeht wardmbys. ]oe Kahtrbktar sobii pravgme b


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jessble systej ta rekarm ghqugrges jbme bt bii atoer tgjes.

`) ^ravgme bppraprgbte accgke equgpjeht, skbhhers, ah-ighe bkkess, systejs bhm kibgjsprakessars succgkgeht ta revgew bhm bmfumgkbte kibgjs gh b tgjeiy jbhher. ]oese kibgjsprakessars sobii è memgkbtem saieiy ta toe ^K oebito ghsurbhke pralrbj.

k)

m) ^ravgme taii-cree teiepoahe servgke ta rekegve ghqugrges relbrmghl eiglg`gigty, kibgjsprakessghl, bhm regjùrsejehts/pbyjehts.

e)c) ^ravgme prajpt kibgjs prakessghl car regjùrsejehts/pbyjehts, recuhms bhm vagms.l) ]oe Kahtrbktar sobii estbìgso bhm jbghtbgh b qubigty bssurbhke bhm gjpravejeht pralrbj.

]ogs pralrbj sobii ghkiume, ùt hat è igjgtem ta, bppraprgbte stbhmbrms bhm prakemures car2) jahgtarghl bhm gjpravghl kibgjs jbme/pbgm turhbrauhm tgjes4 0) jahgtarghl bhmgjpravghl kustajer servgke respahse tgjes4 ;) jahgtarghl bhm remukghl toe rbtes ac kibgjsmehgem4 =) jahgtarghl bhm remukghl cghbhkgbi bhm hah-cghbhkgbi errar rbtes4 5) makujehtghlbhm resaivghl kustajer servgke kajpibghts.

o)

Bttbko bh bppraprgbte Expibhbtgah ac @ehecgts (EA@) hatgke ta ebkoregjùrsejeht/pbyjehtg) Bmjghgster b kibgjs bppebi prakemure tobt ehbìes P^KSs bhm servgke pravgmers ta mgspute

bhm ta resaive mgsblreejehts aver kibgjs pbyjehts.f) Jbghtbgh sekure, butajbtem oebitokbre kibgjs prakessghl bhm bkkauhtghl systejs tobt

pravgme toe caiiawghl jghgjbi cebtures6 makujehtbtgah ac respahsg`gigtges car systejsekurgty bhm car bmjghgstrbtgah4 makujehtbtgah ac kibgjs systej paigkges bhm prakemures4sekurgty jahgtarghl prakemures, user bkkauht bhm pbsswarm sekurgty4 mbtb kehter sekurgty4mbgiy `bkdup prakemures4 mgsbster rekavery pibh prakemures4 b ùsghess kahtghugty pibh4igjgtem bkkess ta pralrbjs bhm toe b`gigty ta kobhle pralrbjs `bsem ah vbrgaus ieveis acsystej aperbtars' heems ta dhaw bhm utgigze toe sbje4 bhm igjgtem bkkess ta eiglg`gigty,èhecgkgbry, bhm pravgmer ghcarjbtgah `bsem ah vbrgaus ieveis ac systej aperbtars' heems tadhaw bhm utgigze toe sbje.

d) Kajpiy wgto OG^BB Eiektrahgk Oebito Kbre ]rbhsbktgahs bhm Kame [ets stbhmbrms.^ravgme, wgto êbke Karps kaarmghbtgah, sekure prakemures tobt perjgt êbke Karps tatrbhsjgt eiglg`gigty mbtb, butoargze oebitokbre servgkes, bhm a`tbgh bii êbke Karps oebitoghsurbhke pralrbj ghcarjbtgah oeim gh toe oebitokbre kibgjs prakessghl systej. Jbghtbgh,gh toe oebitokbre kibgjs prakessghl systej, bkkurbte, kurreht bs ac ;> mbys pravgmerghcarjbtgah.

i) ^ravgme bhm jbghtbgh kbpbkgty ta rekegve êbke Karps eiglg`gigty mbtb vgb [ekurem Cgie]rbhscer ^ratakai ([C]^).

j)Utgigze bhm repart car ebko kibgj toe jast kurreht OKCB (Oebitokbre CghbhkghlBmjghgstrbtgah) Kajjah ^rakemurbi Kames, KJ[ (Kehters car Jemgkbre bhm Jemgkbgm),revehue kames, K^] (Kurreht ^rakemurbi ]erjghaialy), GKM (Ghterhbtgahbi Kibssgcgkbtgahac Mgsebses) mgblhasgs bhm prakemure, M[J (Mgblhastgk bhm [tbtgstgkbi Jbhubi), bhm BMB(mehtbi) kames car bii oebito servgkes recerehkem gh toe kibgj.

h) Obve toe kbpbkgty ta gmehtgcy patehtgbi ghstbhkes ac crbumuieht, bùsgve, ar wbstecui kibgjs.j)Obve toe kbpbkgty ta prakess kibgjs uhmer su`ralbtgah bhm kibgjs ghvaivghl ha-cbuit. Obve

toe kbpbkgty ta bhm gmehtgcges patehtgbi warders' kajpehsbtgah kibgjs. ]oe KibgjsKahtrbktar sobii recer suko kibgjs ta toe mesglhb tem êbke Karps Cemerbi Ejpiayees'


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Kajpehsbtgah Bkt (CEKB) igbgsah bhm bssgst tobt igbgsah gh toe meterjghbtgah ac eiglg`gigtybs heemem.

h) Obve toe trbhsibtgah bhm kurrehky kahversgah kbpbkgty ta bhm maes jbhble cghbhkgbitrbhsbktgahs tobt akkur bs b resuit ac oebitokbre servgkes pravgmem gh careglh kauhtrges bhmsobii repart toese trbhsbktgahs ta êbke Karps gh terjs ac U[ maiibrs ahiy.

p)

Obve toe b`gigty ta jbde eiektrahgk ghterhbtgahbi `bhd trbhscer pbyjehts vgb karrespahmehtU[ cghbhkgbi ghstgtutgahs.q) Kahmukt bh ghterhbi bumgt ac bii kibgjs gh bjauhts lrebter tobh $2>,>>> jbme car servgkes

pravgmem ta b sghlie pbyee ah èobic ac b sghlie èhecgkgbry car b sghlie ghkgmeht.,r) Jahgtar bhm repart kast bhm utgigzbtgah ghcarjbtgah bssakgbtem wgto kibgj regjùrsejeht bhm

pbyjeht bhm rekajjehm bhm/ar gjpiejeht bt êbke Karps mgrektgah jebsures ta kahtrai ar

remuke kasts car jemgkbi trebtjeht pravgmem.s) ^ramuke, prght, mgstrgùte bhm upmbte pralrbj `rakoure jbtergbis bhm atoer reievbht pralrbj

jbtergbis `bsem ah suppiy ieveis bhm pibh kobhles.t) Jbde bvbgibìe, vgb we`sgte ar atoer eiektrahgk bkkess, pibh autighes, kertgcgkbtes, ehraiijeht

prakess, rehewbi hatgkes bhm pbyjeht aptgahs.

u)

^ravgme pbyjeht aptgahs tobt ghkiume kremgt kbrm, jahto-ta-jahto `giighl bhm utgigzbtgah acêbke Karps P^KS rebmfustjeht biiawbhkes.v) Obve toe kbpbkgty ta gmehtgcy patehtgbi ghstbhkes ac crbumuieht, bùsgve, ar wbstecui kibgjs.

]ous, toe oebitokbre kibgjs prakessghl systej sobii è butajbtem ta toe melree tobt gt6(2) bssures ghmgvgmubi eiglg`gigty car èhecgts4(0) bssures ahiy kibgjs car biiawbìe servgkes bre regjùrsem/pbgm4(;) bssures regjùrsejehts/pbyjehts ma hat exkeem estbìgsoem skoemuies4(=) eigjghbtes regjùrsejeht/pbyjeht ac mupigkbte kibgjs4(5) rekahkgies mgblhasgs kames ta prakemure bhm lehmer kames4(3) kajpbres toe hujèr ac ghpbtgeht cbkgigty mbys ah ebko kibgj blbghst bmjgssgah bhm

mgskobrle mbtes4 bhm(


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k) ^ravgme taii-cree teiepoahe servgke ta rekegve ghqugrges relbrmghl eiglg`gigty, kibgjsprakessghl, bhm regjùrsejehts/pbyjehts.

m) Ial bii kibgjs bhm suppartghl makujehtbtgah rekegvem ghta toe oebitokbre kibgjs prakessghlsystej wgtogh 0= oaurs ac rekegpt craj èhecgkgbry.

e)

Bmfumgkbte bii kibgjs car servgkes pravgmem gh toe U[ wgtogh teh ùsghess mbys ac rekegpt4c) ^by kiebh kibgjs wgtogh 0> ùsghess mbys ac rekegpt. Car toe purpases ac togs Kahtrbkt, bkiebh kibgj gs mecghem bs ahe su`jgttem ah èobic ac bh eiglgìe ÎBH pbrtgkgpbht carbutoargzem, biiawbìe oebitokbre servgkes tobt were pravgmem gh toe U[ bhm bre bppraprgbteiymakujehtem4 bhm

l) Bmfumgkbte kibgjs car servgkes pravgmem autsgme ac toe U[ wgtogh togrty ùsghess mbys acrekegpt.

o) Bmjghgster tgjeiy prakemures car revgewghl bhm resaivghl kibgjs pehmem ar mehgem mue ta6(2) ibkd ac butoargzbtgah4

(0)

questgahs relbrmghl pbrtgkgpbht eiglg`gigty4(;) ghkajpiete gtejgzbtgah4(=) hah-stbhmbrm kibgjs ghcarjbtgah4(5) `bibhke `giighl4(3) exkess kobrles4 bhm(


16/26

stbhmbrms. ^ravgme, wgto êbke Karps kaarmghbtgah, sekure prakemures tobt perjgt êbkeKarps ta trbhsjgt eiglg`gigty mbtb, butoargze oebitokbre servgkes, bhm a`tbgh bii êbke KarpsOebito @ehecgts ^ralrbj ghcarjbtgah

oeim gh toe oebitokbre kibgjs prakessghl systej.

i)

Jbghtbgh, gh toe oebitokbre kibgjs prakessghl systej, bkkurbte, up-ta-mbte pravgmerghcarjbtgah.

j)Utgigze bhm repart car ebko kibgj toe jast kurreht OKCB Kajjah ^rakemurbi Kames, KJ[,revehue kames, K^], GKM (Ghterhbtgahbi Kibssgcgkbtgah ac Mgsebses) mgblhasgs bhm prakemure,M[J (Mgblhastgk bhm [tbtgstgkbi Jbhubi), bhm BMB (mehtbi) kames car bii oebito servgkesrecerehkem gh toe kibgj.

h) Obve toe kbpbkgty ta gmehtgcy patehtgbi ghstbhkes ac crbumuieht, bùsgve, ar wbstecui kibgjs.]ous, toe oebitokbre kibgjs prakessghl systej sobii è butajbtem ta toe melree tobt gt6

(?) bssures ghmgvgmubi eiglg`gigty car èhecgts4

(7)

bssures ahiy kibgjs car biiawbìe servgkes bre regjùrsem/pbgm4(2>) bssures regjùrsejehts/pbyjehts ma hat exkeem estbìgsoem skoemuies4(22) eigjghbtes regjùrsejeht/pbyjeht ac mupigkbte kibgjs4(20) rekahkgies mgblhasgs kames ta prakemure bhm lehmer kames4(2;) kajpbres toe hujèr ac ghpbtgeht cbkgigty mbys ah ebko kibgj blbghst bmjgssgah bhm

mgskobrle mbtes4 bhm(2=) kajpbres kibgjs jbme ta kibgjs regjùrsem/pbgm.

a) Obve toe kbpbkgty ta prakess kibgjs uhmer su`ralbtgah bhm kibgjs ghvaivghl ha-cbuit.

p) Obve toe kbpbkgty ta bhm gmehtgcges patehtgbi warders' kajpehsbtgah kibgjs. ]oeBmfumgkbtar sobii recer suko kibgjs ta toe mesglhbtem êbke Karps Cemerbi Ejpiayees'Kajpehsbtgah Bkt (CEKB) igbgsah bhm bssgst tobt igbgsah gh toe meterjghbtgah ac eiglg`gigtybs heemem. B meskrgptgah ac toe êbke Karps CEKB prakemures bppebrs gh [ektgah F.2>.Kahcgrj bttbkojehts bre karrektiy ibèiem.

q) Obve toe trbhsibtgah bhm kurrehky kahversgah kbpbkgty ta jbhble cghbhkgbi trbhsbktgahs tobtakkur bs b resuit ac oebitokbre servgkes pravgmem gh careglh kauhtrges bhm sobii repart toesetrbhsbktgahs ta êbke Karps gh terjs ac U[ maiibrs ahiy.

r) Obve toe b`gigty ta jbde eiektrahgk ghterhbtgahbi `bhd trbhscer pbyjehts vgb karrespahmehtU[ cghbhkgbi ghstgtutgahs.

Kahmukt bh ghterhbi bumgt ac bii kibgjs gh bjauhts lrebter tobh $2>,>>> jbme car servgkespravgmem ta b sghlie pbyee ah èobic ac b sghlie èhecgkgbry car b sghlie ghkgmeht

s) Jahgtar bhm repart kast bhm utgigzbtgah ghcarjbtgah bssakgbtem wgto kibgj regjùrsejehtbhm pbyjeht bhm rekajjehm jebsures ta kahtrai ar remuke kasts car toe jemgkbi trebtjehtservgkes pravgmem èhecgkgbrges ac êbke Karps Oebito @ehecgts ^ralrbj.


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K.;.=.2 Rubigty Bssurbhke ac toe Kibgjs Kajpaheht

]oe Kahtrbktar sobii estbìgso bhm jbghtbgh b qubigty bssurbhke bhm gjpravejeht pralrbj,wogko sobii è bppravem `y êbke Karps. ]ogs pralrbj sobii ghkiume, ùt hat è igjgtem ta,bppraprgbte stbhmbrms bhm prakemures car 2) jahgtarghl bhm gjpravghl kibgjs jbme/pbgmturhbrauhm tgjes4 0) jahgtarghl bhm gjpravghl kustajer servgke respahse tgjes4 ;) jahgtarghlbhm remukghl toe rbtes ac kibgjs pehmem4 =) jahgtarghl bhm remukghl toe rbtes ac kibgjs mehgem45) jahgtarghl bhm remukghl cghbhkgbi bhm hah-cghbhkgbi errar rbtes4 3) makujehtghl bhm resaivghlkustajer servgke kajpibghts.

^rakemures bhm Peparts ac toe Kibgjs Kajpaheht

K.;.=.0 rakemures

]oe Kahtrbktar sobii, ;> mbys bcter kahtrbkt Mbte ac Bwbrm, pravgme toe êbke Karps wgto 2 kapybhm eiektrahgk bkkess ta b prakemures jbhubi tobt kahcarjs ta b carjbt jutubiiy blreem upah `ytoe Kahtrbktar bhm êbke Karps. Every ahe-ouhmrem egloty (2?>) mbys toerebcter, toe Kahtrbktarsobii upmbte toe prakemures jbhubi bhm pravgme êbke Karps wgto 2 kapy bhm eiektrahgk bkkess.]ogs prakemures jbhubi sobii ghkiume, ùt gs hat igjgtem ta6

toe hbjes ac toe Kibgjs Kahtrbktars bkkauht represehtbtgve bhm atoer dey Kahtrbktpersahhei, toegr poahe bhm cbx hujèrs, bhm toegr jbgighl bmmresses

meskrgptgah ac toe bppebis prakemure ta è usem ta resaive mgsputem kibgjs gh bjauhts ac $05> ariess

b meskrgptgah ac toe prakemure car resaivghl kajpibghts ètweeh êbke Karps persahhei ar êbke

Karps Oebito @ehecgts ^ralrbj jejèrs bhm toe Kibgjs Kahtrbktars oebitokbre kibgjsprakessghl systej persahhei ar kustajer servgke blehts relbrmghl butoargzbtgahs ar kibgjsghqugrges4

b) b meskrgptgah ac toe ùsghess ruies usem ta pralrbj toe oebitokbre kibgjs prakessghl systejialgk car eiglg`gigty, biiawbìe èhecgts, bhm regjùrsejeht/pbyjeht rbtes car kibgjs jbmeuhmer toree èhecgt ÎBHs4

`) exbjpies ac toe Expibhbtgah ac @ehecgts usem car êbke Karps toree oebito èhecgt ÎBHs4

k)

b meskrgptgah ac toe prakemure bhm jemguj ta è usem `y êbke Karps ta trbhsjgt eiglg`gigtyghcarjbtgah ta, butoargze servgkes, bhm a`tbgh ghcarjbtgah craj toe oebitokbre kibgjsprakessghl systej4

m) b meskrgptgah ac toe prakemure ta è usem `y êbke Karps ta bkkess oebito pibh ghcarjbtgahvgb eiektrahgk ghtercbke4


18/26

e) b meskrgptgah ac toe prakemures ta è uhmertbdeh gh toe eveht ac eiektrahgk ghtercbke cbgiure ar

oebitokbre kibgjs prakessghl systej sout-mawh

c) b tgjetbìe car toe meigvery ac jahtoiy, qubrteriy, bhm bhhubi reparts4 bhm

l) toe mbtes ac qubrteriy bhm bhhubi jeetghls skoemuiem ètweeh toe Kahtrbktar bhm êbkeKarps.

Peparts

]oe Kahtrbktar sobii meigver ta êbke Karps ahe obrm kapy bhm eiektrahgk bkkess ta ebko ac toecaiiawghl reparts

Jahtoiy6

(2) B sujjbry ac toe kibgjs pbgm, bllrelbte maiibr bjauhts ac kibgjs jbme bhm ac kibgjspbgm, bhm bverble kibgj kast `y cgskbi yebr car ebko ac toe toree oebito èhecgt ÎBHs.]a perjgt rekahkgigbtgah wgto pbyjehts jbme ta toe Kahtrbktar, togs repart sobii èleherbtem craj toe Kahtrbktars bkkauhtghl systej4

(0) car toe pbst jahto, b repart ac toe cghmghls ac toe Kahtrbktars ghterhbi bumgts ac kibgjs ghbjauhts lrebter tobh $2>,>>>4

(;) b cgskbi yebr-ta-mbte repart ac kibgjs jbme/pbgm turhbrauhm tgjes car toree oebito èhecgtÎBHs4

(=) b kurreht repart ac kibgjs pehmem, kbtelargzem `y èhecgt ÎBH, tobt gmehtgcges ebkokibgj, maiibr vbiue ac toe kibgj jbme, pravgmer hbje, mbte ac servgke, mbte ac kibgj,jejèr hbje, bhm rebsah car kibgj pehmem4

(5) car toe pbst jahto, b repart ac kibgjs mehgem, kbtelargzem `y èhecgt ÎBH, tobt meskrgèstoe hujèrs, rebsahs, bhm maiibr vbiue ac kibgjs mehgem4

(3) car toe pbst jahto, b repart ac kustajer servgke ghqugrges jbme ta toe Kahtrbktar tobtmeskrgès toe hujèr, jebhs, bhm rebsah car ghqugry4 bhm

() Car toe pbst jahto, b sujjbry repart ac toe tap 05 mgblhases `y maiibr bhm kibgj

vaiuje, arlbhgzem `y ÎBH bhm pravgmer.

Rubrteriy6(2) Eiektrahgk bkkess ta b mbtb`bse bhm/ar eiektrahgk kapy ac toe mbtb`bse arlbhgzem `y


19/26

ÎBH tobt sujjbrgzes servgkes pravgmem ta èhecgkgbrges bhm tobt gs arlbhgzem ghbipobètgkbi armer ac toe jejèrs ibst hbje. Metbgi sobii ghkiume ebko èhecgkgbrys[akgbi [ekurgty Hujèr, mbte ac `grto, lehmer, kauhtry ac servgke, GKM (GhterhbtgahbiKibssgcgkbtgah ac Mgsebses) mgblhasgs kames ar M[J (Mgblhastgk bhm [tbtgstgkbi Jbhubi)kames, K^] kames reciektghl toe servgkes pravgmem, toe stbte ar kauhtry gh wogko servgkes

were pravgmem, bhm toe bllrelbte bjauht ac regjùrsejehts bhm/ar pbyjehts jbme ahèobic ac toe èhecgkgbry4 bhm(0) b obrm kapy cgskbi yebr-ta-mbte repart ac ÎBH GG bhm ÎBH GGG èhecgkgbrges

ghstgtutgahbi utgigzbtgah rbtes tobt gs arlbhgzem bipobètgkbiiy `y cbkgigty tobt ghkiumes toehujèr ac bmjgssgahs `y GKM (Ghterhbtgahbi Kibssgcgkbtgah ac Mgsebses) mgblhasgs kamesar M[J (Mgblhastgk bhm [tbtgstgkbi Jbhubi) kame, toe bverble iehlto ac ghstgtutgahbi stby,toe bverble kast per mby ac stby, bhm toe kast per bmjgssgah.

(;) eiektrahgk bkkess ta ar obrm kapy ac hewiy krebtem ar revgsem repartghl carjbts, cuhktgahsar cebtures.

Bhhubiiy6

(2)

b repart tobt meskrgès sglhgcgkbht bspekts ac êbke Karps Oebito @ehecgts ^ralrbjghkiumghl ùt hat igjgtem ta b sujjbry ac kibgjs jbme, kibgjs regjùrsem/pbgm, bhmbmjghgstrbtgve kasts pbgm4

(0) b repart tobt gmehtgcges toe 05 jast kajjah mgblhases ac ÎBH GG bhm ÎBH GGGèhecgkgbrges `y mgblhasgs kame bhm meskrgptar, toe crequehky ac toe mgblhases, toe blesbhm lehmers ac toe èhecgkgbrges servem, bhm toe bllrelbte bjauht ac regjùrsejehtsbhm/ar pbyjehts jbme ah èobic ac toe èhecgkgbrges4 bhm

(;) b repart tobt meskrgès toe autkajes ac toe Kahtrbktars qubigty bssurbhke bhmgjpravejeht eccarts.

Bt toe tgje ac kahtrbkt bwbrm, bhm bhhubiiy toerebcter, su`jgt ahe kapy ac toe bkkremgtbtgah crajb hbtgahbiiy rekalhgzem bkkremgtghl arlbhgzbtgah bhm/ar kertgcgkbtgah `y Jemgkbre/Jemgkbgm, bhmstbte igkehsghl gc bppraprgbte

\rgtteh hatgcgkbtgah ac toe kajpietgah ac toe upmbte ac toe JMP* cee skoemuie.

*JMPJemgkbi Mbtb Pesebrko (trbmejbrdem)gs bh ghmustry rekalhgzem cee skoemuie usem `yoebito kbre ghsurers, wogko estbìgsoes rbtes car oebito kbre servgkes `y lealrbpogk iakbtgah acservgke pravgmers Gt bisa pravgmes toe `bsgs blbghst wogko toe mgskauhts soawh oeregh bre bppigem.

Pekarms

]oe Kahtrbktar sobii

b) Jbghtbgh ahighe bh bkkurbte eiglg`gigty rekarm car ebko êbke Karps Oebito @ehecgt ^ralrbjpbrtgkgpbht. ]oese rekarms sobii reciekt toe eiglg`gigty ghcarjbtgah pravgmem `y êbke Karps,bhm gh kbses woere êbke Karps jby extehm èhecgts ta b mepehmeht spause ar kogim ac bpbrtgkgpbht, toe mepehmehts eiglg`gigty rekarm sobii è ighdem ta toe pbrtgkgpbhts uhgquegmehtgcyghl hujèr.


20/26

`) Jbghtbgh b prakemure bhm jemguj car brkogvghl mbtb bhm ghcarjbtgah usem gh toebmjghgstrbtgah ac êbke Karps Oebito @ehecgt ^ralrbj, gh b jbhher bhm jemguj bkkeptbìe

ta êbke Karps.

k)

Jbghtbgh b kibgjs rekarm car ebko ghmgvgmubi èhecgkgbry ahighe murghl toe terj ac toejejèrs eiglg`gigty bhm uhtgi toe ehm ac toe twa sukkeemghl cgskbi yebrs. \oeh togs pergamobs eibpsem, toe jejèrs kibgjs rekarm sobii è retgrem `y rejavghl gt craj ahighe stbtusbhm trbhscerrghl gt ta toe spekgcgem mbtb brkogve jemguj. ]oe Kahtrbktar sobii meigver twabrkogvbi kapges ac retgrem ghmgvgmubi kibgjs pbyjeht rekarms ta êbke Karps wgtogh 7> mbysbcter toe kiase ac ebko cgskbi yebr murghl toe terj ac toe Kahtrbkt bhm sobii jbghtbgh bt iebstahe brkogve kapy ah gts awh prejgses car b pergam ac toree cgskbi yebrs.

m) [ystejbtgkbiiy ghvehtary, cgie, bhm sekureiy stare bii kibgjs su`jgttem car regjùrsejeht arpbyjeht uhmer êbke Karps Oebito @ehecgts ^ralrbj ah gts prejgses. ]oe Kahtrbktar sobii

meigver ah kajputer mgsk, brkogvbi kapges ac toe kibgjs ghvehtary ta êbke Karps wgtogh 7>

mbys bcter toe kiase ac ebko cgskbi yebr bhm sobii jbghtbgh bt iebst ahe brkogve kapy ac toeghvehtary ah gts prejgses car b pergam ac caur cgskbi yebrs.

Jeetghls

]oe Kahtrbktar sobii bttehm qubrteriy jeetghls wgto ebke Karps. Up ta ; ac toese jeetghls jbyè oeim gh \bsoghltah, M.K. ]oese jeetghls sobii è mesglhem ta revgew servgke requgrejehtsbhm percarjbhke bhm ta resaive servgke meigvery gssues. .

K.= [EPSG KE[ [UJJBPW

êrcarjbhke Pequgrejehts Pecerehke ]oresoaim

\bsoghltah M.K. [ervgke Hetward Bmmgtgah ac hew pravgmersgh servgke hetward wgtogh= weeds ac request `yêbke Karps

Hbtgahbi ^Â Ahighe recerehke upmbtesqubrteriy

2>>% ac toe tgje

Ghterhbtgahbi ^Â Pespahse car bssgstbhkewgto ghterhbtgahbi ppa pravgmer wgtogh ;3oaurs

2>>% ac tgje

Pequgrem Peparts 75 % ah bkkurbky bhm ah2>>% tgjeighess

Kustajer servgke Ha jare tobh 5kajpibghts per jahto

êbke Karp stbcc ghqugrges Pespahm wgtogh = oaurs

Kibgj bmfumgkbtgah prakess 2>> % perkeht prakessghlrbte

o)


21/26

K.5 MEIGSEPB@IE ]B@IE[

Gtej Meigvery Mbte/

Rubigty îbh 2> mbys bcter kahtrbkt bwbrmEiektrahgk Bkkess Jbhubi ;> mbys bcter kahtrbkt bwbrm bhm 2?> mbys

toerebcter

Bii bhhubi reparts 7> mbys bcter ehm ac toe cgskbi yebr

Bii Rubrteriy reparts ;> mbys bcter toe ehm ac toe qubrter

Jahtoiy sujjbry ac kibgjs pbgm (seicghsurem pralrbj)

5 mbys bcter jahto ehm

Jahtoiy mrul utgigzbtgah reparts(pobrjbky kajpaheht)


Jahtoiy repart ac bumgt ac kibgjs 8 2>D 5 mbys bcter jahto ehm

Jahtoiy repart ac refektem kibgjs (seicghsurem pralrbj)


Rubrteriy kustajer sbtgscbktgah repart(seic ghsurem bhm cuiiy ghsurem pralrbjs)

;> mbys bcter qubrter ehm

]rg-Bhhubi kremehtgbighl repart ac MK[ervgke hetward bhm apeh pbhei pravgmers

7> mbys bcter bwbrm ac kahtrbkt bhm ahejahto bcter trg-bhhubi ratbtgah ehm

Bhhubi gh persah jeetghl wgto KA]P Bs jutubiiy blreebìe

Jahtoiy bhm qubrteriy reparts ac # acprejguj jahtos pravgmem (cuiiy ghsurempralrbj)

5 mbys bcter jahtos ehm4 ;> mbys bcterqubrter ehm

j)

K.3 ^BWJEH][ ]A ]OE KAH]PBK]AP

K.2>.2 ^byjehts/Ghvagkghl car cuiiy ghsurem pralrbj

^reseht ta êbke Karps b metbgiem ghvagke car prejguj pbyjeht kasts mue toe Kahtrbktar carservgkes rehmerem uhmer toe Kahtrbkt ah b jahtoiy `bsgs èlghhghl toe jahto caiiawghl toe cgrstjahto ac servgke bhm every jahto toerebcter. ]oe ghvagke metbgis wgii ghkiume toe jahto ackaverble, ghvagke hujèr, kahtrbkt hujèr bhm igst ac hbjes bhm prejguj bjauhts car toekaverem ghmgvgmubis.]oe Kibgjs Kahtrbktar car toe seic-ghsurem pralrbj sobii--

B)^reseht ta êbke Karps b metbgiem ghvagke car bmjghgstrbtgve kasts mue toe Kahtrbktarcar servgkes rehmerem uhmer toe Kahtrbkt ah b jahtoiy `bsgs èlghhghl toe jahtocaiiawghl toe cgrst jahto ac servgke bhm every jahto toerebcter. Ghkiume toe kast ac


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toe ôbrjbkeutgkbi kajpaheht gh togs ghvagke.

@) ^reseht ta êbke Karps ha iess crequehtiy tobh ah b weediy `bsgs, bh gtejgzbtgah actoe bjauhts mue èhecgkgbrges bhm servgke pravgmers car biiawbìe, butoargzem kibgjs.]ogs gtejgzbtgah sobii è arlbhgzem `y èhecgt ÎBH, wgtogh toe cgskbi yebr bkkruem

bhm sobii soaw toe bllrelbte bjauhts kibgjem uhmer ebko ÎBH. \gtogh ebkoèhecgt ÎBH, toe kibgjs presehtem sobii ghkiume6 toe hbje, bmmress, zgp kame bhmCemerbi Gmehtgcgkbtgah Hujèr ar [akgbi [ekurgty Hujèr ac toe pbyee, toe pbyee'sghvagke hujèr gc bh ghvagke obs èeh pravgmem, toe èhecgkgbry's hbje bhm [akgbi[ekurgty Hujèr, toe K^] kames bhm b meskrgptgah ac toe servgkes pravgmem, toebjauht ac toe kibgj jbme bhm toe bjauht ac toe kibgj regjùrsem/pbgm. ^rakemurescar trbhscerrghl toese pbyjehts ta toe Kibgjs Kahtrbktar bhm car gssughl êbke KarpsOebito @ehecgt koekds ta kibgjbhts sobii è prapasem `y toe Kibgjs Kahtrbktar bhmestbìgsoem `y êbke Karps bt toe tgje ac kahtrbkt bwbrm.

K.


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meterjghbtgah ah bhy regjùrsejeht ar pbyjeht mehgem `y Kahtrbktar ah bhy kibgjwogie bktghl gh bkkarmbhke wgto êbke Karps paigky4 bhm 0) bh bppebis prakemure tarekegve, revgew, resaive, bhm jbde b cghbi meterjghbtgah ah mgsputes brgsghl aver kibgjsjbme `y êbke Karps Oebito @ehecgt ^ralrbj jejèrs ar `y servgke pravgmers.

2>.Brrbhle car bhm wgii pravgme rautghe jemgkbi kbre, prevehtgve oebito servgkes, bhm oebitoprajatgah ta ÎBH GG ^KSs servghl aversebs.

22.Brrbhle car bhm pravgme trbhspartbtgah bhm ialgstgkbi suppart ta ÎBH GG ^KSs woa brejem-evbkem craj aversebs bssglhjehts mue ta b heem car jemgkbi, jehtbi oebito, armehtbi evbiubtgah bhm trebtjeht gh toe U[ ar bt ghterjemgbte iakbtgahs warimwgme.

20.Jbhble toe kaurse ac evbiubtgah bhm trebtjeht ac ÎBH GG ^KSs woa rekegve jemgkbi armehtbi evbiubtgah bhm trebtjeht gh toe U[ ar bt ghterjemgbte iakbtgahs warimwgme.

2;.Meterjghe woetoer b ÎBH GG ^KS wgii è returhem ta bh aversebs ward bssglhjeht

wgtogh =5 mbys ac b ÎBH GG ^KS's jem-evbk ar evbiubtgah bhm trebtjeht gh toe U[ ar btghterjemgbte iakbtgahs warimwgme.

2=.Mesglhbte b igbgsah car bhm jbhble bii warders' kajpehsbtgah kibgjs jbme ah èobic acÎBH GGG P^KSs uhmer toe Cemerbi Ejpiayees' Kajpehsbtgah Bkt (CEKB).

.

K. 7 PGLO][ PE[EPSEM ]A ÊBKE KAP^[

êbke Karps reserves toe rglot ta--

2. Estbìgso eiglg`gigty requgrejehts bhm regjùrsejeht rbtes car gts Oebito @ehecgt^ralrbj, ghkiumghl toe rglot, ta extehm oebito èhecgts ta toe mepehmeht spauses bhm/arkogim ar kogimreh ac ÎBH GG ^KSs ar ÎBH GGG P^KSs

0.;. Meterjghe woere bhm craj woaj Oebito @ehecgt ^ralrbj èhecgkgbrges rekegve jemgkbi

ar mehtbi evbiubtgah ar trebtjeht, ghkiumghl toe rglot ta jbde recerrbis autsgme toeKahtrbktar's [ervgke Hetward.

=. A`tbgh bhm oaim kapges ac èhecgkgbrges' jemgkbi rekarms bhm makujehts leherbtem gh toekaurse ac butoargzem oebito evbiubtgah ar trebtjeht. Kapges ac toese rekarms bhm

makujehts sobii rejbgh toe praperty ac êbke Karps.

5. Bkkess bii kibgjs rekarms bhm eiglg`gigty mbtb oeim `y toe Kahtrbktar. ]oese rekarms bhmmbtb sobii rejbgh toe praperty ac êbke Karps

3. Bumgt, ar ta kbuse ta è bumgtem `y gts mesglhee, bii kibgjs, bmjghgstrbtgve, bhm cghbhkgbirekarms reibtem ta toe jbhblejeht ac gts Oebito @ehecgts ^ralrbj.


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pravgmers car regjùrsejeht ar pbyjeht jbme uhmer gts Oebito @ehecgt ^ralrbj.

?. Mehy bhy kibgj presehtem `y toe Kahtrbktar car regjùrsejeht ar pbyjeht. Pebsahs carmehyghl kibgj regjùrsejeht ar pbyjeht ta toe Kahtrbktar ghkiume, ùt bre hat igjgtemta, cbgiure ac b kibgjbht ta pravgme kapges ac requestem jemgkbi rekarms ar reparts ta êbke

Karps jemgkbi persahhei4 cbgiure ac b kibgjbht bccgigbtem wgto toe Kahtrbktar's\bsoghltah M.K. [ervgke Hetward ta bmoere ta êbke Karps "ha `bibhke `giighl"requgrejeht4 kibgjs presehtem ah èobic ac bh gheiglgìe persah4 kibgjs presehtem tobtexkeem estbìgsoem cee skoemuies4 kibgjs presehtem car uhbutoargzem ar mgsbiiawemservgkes4 kibgjs presehtem tobt bre mupigkbtgve ar crbumuieht. ]ogs maes hat igjgt toeKahtrbktar's rglots uhmer toe Kahtrbkt Mgsputes Bkt ac 27


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peace corps insurance performance sow - contractors

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