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PEAK 10 VALUES

Peak 10 prides itself on providing the highest level of service and support available. Our values reflect that dedication not just in how we operate our business, but also in how we treat our clients, partners, fellow employees and visitors.

► Professionalism – We attempt to do our best to hold ourselves accountable to our customers, our fellow employees and ourselves

► Teamwork – We believe that if we work together we achieve higher levels of success

► Openness – We believe our communication must be direct, honest, tactful and timely

► Respect – We treat everyone with integrity, courtesy and dignity

► Humility – We take our work seriously, but not ourselves

► Innovation – We relentlessly strive to improve

► Urgency – We act with determination and decisiveness

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Client-First and Community Focused

Peak 10 is focused on providing the highest level of service and support for the managed hostingneeds of the businesses and organization in the communities that it serves.

Industry Awards / Reviews

► Charlotte Business Journal, Business Person of the Year – David Jones (2010)► Florida Trend, Best Places to Work – (2011,2010)► Stevie Award Finalist (2009)► HDI Analyst of the Year Award for the Charlotte area – Matt Brunson (2008)► Top Hosting Company – Web Host Review (multiple)

Expert Engineering and Support

Peak 10 engineering provides comprehensive support for all types of businesses as well as expertise for the design, implementation, management and administration of all complexities of technology infrastructure, including:

PEAK 10 PEOPLE AND CULTURE

► Cloud Services► Disaster Recovery► Server Monitoring and Management► Online Security

► Storage and Backups

► Network Services► OS and Application Support

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Geographically Diverse Network of World-Class Data Centers

Peak 10 maintains a robust geographically diverse network and facility infrastructure, providing its clients with the highest levels of performance and security available.

Each SSAE 16 Audited data center is equipped with state-of-the-art power conditioning and distribution, best-in-class environmental controls, multiple levels of physical security and fire suppression and high-performance network access.

Peak 10 Benefits

► SSAE 16 Audited Operations► PCI Data Security Certification ► Uninterruptible Conditioned Power► Redundant Power Distribution► Backup Power Generation► Redundant Environmental Controls ► Multiple Levels of Physical Security► Dry-Pipe and/or Gas Fire Suppression► Geographic Diversity► 24x7x365 Support

PEAK 10 FACILITY INFRASTRUCTURE

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Collaboration Requires Full Access To Pertinent Information

Peak 10 “pathFinder” Portal readily provides SLA, performance, bandwidth, and other data for customers to make empowered decisions. Its systematic report generation is provided to clients to meet their unique requirements.

pathFinder Benefits

► Robust DNS Infrastructure► Bandwidth Reporting► Alert Information► IP Assignment Reports► Inventory Lists► Resource Monitoring► Support Ticketing► Maintenance Calendar ► More…

PEAK 10 MONITORING PORTAL – “pathFinder”

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High-Performance Public and Private Network Infrastructure

Peak 10 utilizes multiple Tier-1 provider throughout its network of geographically diverse data centers, providing clients with the highest-level of performance available

In addition, Peak 10 maintains a robust private network, giving clients additional levels of security and service for their critical operations.

Peak 10 Benefits

► Multiple Tier-1 Providers► Redundant Network Design► Robust Internal & External Network► Network Monitoring & Route Optimization► Geographic Diversity► 24x7x365 Support

RICHMOND

ATLANTA

JACKSONVILLE

TAMPA

FT. LAUDERDALE

CHARLOTTE

CINCINNATI

RALEIGH

NASHVILLE

LOUISVILLE

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Protect Your Critical Systems and Data

Peak 10 provides comprehensive disaster recovery and business continuity services for organizations nation-wide.

►Hot SitesPeak 10’s Hot Site solution enables immediate recovery of an organization’s technology infrastructure and data.

►Cold SitesPeak 10’s Cold Site solution provides businesses with guaranteed access to reliable bandwidth and secure and redundant data center space in one of Peak 10’s world-class facilities.

►Mobile RecoveryPeak 10 can bring an entire recovery effort to a customer’s specific location, providing the technology, space and infrastructure to recover all of a company’s critical end users.

Service and Benefits

► Scalable and affordable solutions for businesses of all sizes ► Access to disaster recovery resources, best practices and knowledge ► Geographic diversity with multiple enterprise class data centers ► Access to multiple Internet service providers► Connectivity from facility to facility via Peak 10’s private OCx network

PEAK 10 DISASTER RECOVERY SERVICES

Reduce vulnerability to unexpected events and interruptions:

►Hurricanes►Flooding►Massive Power Outages►Hardware Failures►Terrorist Activities►Human Error ►More...

Minimize the impact of downtime:

►Employees►Partners►Customers►The Bottom Line

Reduce the loss of critical data that can impact:

►Employee Productivity►Customer Satisfaction ►Corporate Profitability

Ensure Regulatory Compliance

Peak 10 Disaster Recovery

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Corporate networks have become increasingly more critical to the productivity and profitability of organizations large and small. As enterprises extend these networks to suppliers, remote offices, partners and customers around the world, protecting the critical applications and business information that reside on these networks has become a primary concern of IT executives worldwide.

 Peak 10 Security Solutions   ► Firewall and VPN Service► Intrusion Detection and Prevention Service (MIDPS)► Content Filtering► Managed Gateway► Bandwidth Monitoring► Virus and Spam Eradication Service

PEAK 10 MANAGED SECURITY SERVICES

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COMPREHENSIVE MANAGED SERVICES

Application SupportExchange, Active Directory, SQL, SharePoint, Custom

Disaster RecoveryGeoRedundancy, Hot, Warm & Cold Site, Workspace Recovery, Quickship

Managed SecurityFirewall, IDPS, VPN, 24x7 SOC, Monitoring, Content, Spam

Data ServicesBackup, Offsite Backup, Tape Rotation, Storage, SAN Management, Replication

Management & MonitoringDesign, Configure, Advanced Monitoring, Patch, Anti-Virus, OS, System Administration, SNMP

Managed Data Center SpacePower, Cooling, Controlled Access, Remote Hands, 24x7 On-Site Personnel

Network ServicesBurstable, Multiple ISP, Private Mesh, Route Optimized, Multiple Access Points

Enterprise Cloud►Production ►Non-Critical

Private Cloud►Virtual ►Dedicated

Recovery Cloud►Virtual ►Dedicated

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PEAK 10 CLOUD PLUS