DEPARTMENT OF PUBLIC SAFETYPEAK PERFORMANCE REVIEW

FEBRUARY 29, 2016

2015 PERFORMANCE REVIEW

2016 INNOVATION PLANNING

Perception of Public Safety:2015 Mission-Level Metric

70 7366

88 88 88 88 90 93 92 91 90 90 90 9078 77 80 80 84 82 84 83 80 80 79 78

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015

% G

ood/

Exce

llent

PERCEPTIONS OF SAFETY IN DENVER

Overall Safety

Safe inNeighborhood

Safe Downtown

59 5763 63 66 69

6254

63 59 58 59

91 88 92 95 93 91 91 89 91 90 90 9185 82 86 86 86 86 85 84

8984 86 85

39 38 38 34

49 48 46 44 47 46 47 43

63 63 66 62 66

38 4045

50 51 54 52

4045 47 44 48

0

20

40

60

80

100

2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015

% G

ood/

Exce

llent

PERCEPTIONS OF INDIVIDUAL SERVICESPoliceServices

FireServices

AmbulanceServices

CrimePrevention

FirePrevention

FBI UCR Large Cities (500K+)8th Safest Large City

Jan-Jun 2015Part 1 Crimes

Per 1,000 Residents

Actual Public Safety:FBI UCR Large City Agencies (500K+)

0 5 10 15 20 25 30 35 40

SAN FRANCISCOMEMPHIS

TUCSONALBUQUERQUE

SEATTLEBALTIMORE

DETROITSAN ANTONIO

HOUSTONMILWAUKEE

OKLAHOMA CITYNASHVILLE

LOUISVILLE METROJACKSONVILLE

COLUMBUSFORT WORTH

PHOENIXDALLAS

PHILADELPHIADENVER

CHICAGOHONOLULU

LOS ANGELESSAN JOSE

SAN DIEGOEL PASO

NEW YORK

Actual Public Safety:2015 Mission-Level Metric

Fiscal Performance:2015 Overview

$-

$50

$100

$150

$200

$250

Budget Actual Budget Actual Budget Actual Budget Actual

DPD DFD DSD Safety Admin &Programs

Mill

ions

2015 Financial Performance

Personnel Non-Personnel

0.00%

0.20%

0.40%

0.60%

0.80%

1.00%

1.20%

1.40%

1.60%

DPD DFD DSD Safety Admin &Programs

2015 Budget Variance

Fiscal Performance:Supplemental Requests

$-

$1

$2

$3

$4

$5

$6

$7

2011 2012 2013 2014 2015

Mill

ions

Department of Public Safety Supplemental History

Safety Admin DSD DPD DFD

Collective Bargaining

Englewood Regionalization

Fiscal Cost Drivers:2015 Staffing Overview

0%10%20%30%40%50%60%70%80%

Safety Denver Metro

Ethnicity Comparison

White Af.-Amer. Hisp. Asian Am. Ind. Multi. Undis.

0% 50% 100%

Safety

Denver

Metro

Gender Comparison

Female Male

Fiscal Cost Drivers:Staffing Forecast (Known)

DROP13%

Early64%

Normal4%

Rule Date19%

Department-Wide 5-year Retirement Eligibility

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

DFD DPD DSD 911 SafetyAdmin

Workforce Eligible to Retire within 5 years

Not Eligible

Retirement Eligible

Fiscal Performance:Staffing Predictability

0

50

100

150

200

2013 2014 2015

Department of Public Safety Employee Separations 2013 – 15 by Reason

Death Dismissal (Involuntary) Resignation (Voluntary) Disqualification Retirement Retirement from DROP End of Assignment

Continuing92%

Predictable Separations

3%

Unpredictable Separations

5%

2015 (3,991 EMPLOYEES)

Continuing94%

Predictable Separations

3%

Unpredictable Separations

3%

2013 (3,856 EMPLOYEES)

Fiscal Performance:Staffing by Agency

1112

11

23

20 20

6

910

2 24

56 6

0

5

10

15

20

25

2013 2014 2015

% o

f Em

ploy

ees

Sepa

ratin

g fro

m A

genc

y

Employee Separations by Agency 2013 - 15

Safety Admin & Programs 911 DSD DFD DPD

Fiscal Performance:Staffing Considerations

192,133

210,204

219,939

214,987

236,325

525,969

530,373

532,498

517,943

579,257

169,375

181,369

181,306

179,108

206,770

40,456

39,143

41,189

39,526

44,595

2011

2012

2013

2014

2015

Department of Public Safety: Hours Not Worked

DFD

DPD

DSD

Safety Admin &Programs

02000400060008000

10000120001400016000

2011 2012 2013 2014 2015

Hours of FML Used by Agency**Does not include uniform Police or Sheriff 911

Comm. Corr.

DFD

DPD

DSD

Sfty Admin

Youth Prog.

Staffing Strategies:Recruitment and Hiring

1148

903

371

588

109

166

39

46

18

30

85

96

89

53

0 200 400 600 800 1000 1200 1400 1600 1800 2000

2012

2014

DFD Entry-Level Applicants by Ethnicity

White Hispanic African-American Asian Native American Multi. Undecl.

0

10

20

30

40

50

60

70

80

90

A-A Asian/PI Hisp White NA Multi R/E Undec R/E

DFD Academy Class Composition by Race/Ethnicity (%)

2010

2011

2012

2013

2014

2015

Staffing Strategies:Recruitment and Hiring

1,970 Applicants for DSD Recruit Academy

962 Self-Scheduled for Testing

728 Completed Written Exam

511 Passed Written Exam

379 One-on-One Integrity Interviews

329 Background

Investigations109

Conditional Offers

87 Recruits Started DSD Academy 01/04/2016

Meg

a Cl

ass

Toda

y

Recr

uits

Def

erre

d

Day

s El

imin

ated175

1583

Befo

re 0

9/01

Avg

Day

s to

Hire

Afte

r 09/

0182193

257

Staffing Strategies:Employee Retention (Engagement)

40%

47%

2%11%

Landscape of Engagement: Department of Public Safety 2015

Champions Captives Tenants Disconnected0

0.5

1

1.5

2

2.5

3

3.5

4

4.5

5

2015

3.673.89

Employee Engagement Score

Public Safety City

External Benchmark: 4.04

Captives: Greatest opportunity to convert to Champions

Disconnected: Dissatisfied, frustrated, under-utilized resources of the organization.

Staffing Strategies:Employee Retention (Well-Being)

0

10

20

30

40

50

2013 2014 2015

Employee Mental Health Support Resource Utilization 2015

% of Employees

Personal Safety

Mental & Emotional Resiliency

Physical Wellness

25

28

Members Screened

Functional Movement Screen Pilot (DFD District 4)

Score < 14 Score > 14

47% are at greater risk of

injury

Staffing Strategies:Employee Retention (Well-Being)

3329

33 36 333631

3931

37

0

5

10

15

20

25

30

35

40

Department of PublicSafety

DFD DPD DSD City-Wide

Percent of Workers' Compensation ClaimsWith Restricted / Modified Duty

2014 2015 2015 City

$8.9M

2 catastrophic injuries ($2.2M)

6 presumptive cancer ($2.1M)

Remainder of claims($4.6M)

2014: 13,016 restricted duty days

2015: 9,285 restricted duty days

Staffing Strategies:Employee Retention (Well-Being)

2013: 66 days to MMI

2014: 55 days

2015: 31 days to MMI

2015: 628 claims

2014: 548 claims