peer support – fire & rescue service of the czech republic peer support – fire & rescue...
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PEER SUPPORT – FIRE & RESCUE PEER SUPPORT – FIRE & RESCUE SERVICE OF THE CZECH REPUBLICSERVICE OF THE CZECH REPUBLIC
col. PhDr. Zuzana Vrbová
Head psychologist
Fire & Rescue Service of the Czech Republic
General Directorate1
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Teams of postTeams of post traumatic traumatic intervention care of F&R Serviceintervention care of F&R Service
14 departments in the Czech republic (in each department – 1 psychologist of F&R Service)
14 regional teams of post traumatic intervention care regional coordinators – relevant regional psychologists central coordination – head psychologist of F&R Service
In the Czech republic, psychological care is stated in the law about security forces.
Internal norms of Fire & Rescue Service about psychological care and about peer-support system.
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Peers = volonteersPeers = volonteers
Interview before acceptation to the system of training with each candidate : aims:1. Uncover motivation2. Find out knowledge of peer support system3. Uncover soft skills – self-relfection - emotional stability - communication skills - ability to solve problems - ability to start contact other people
the quality of personality of each peer-supporter is important in addition to training and knowledge.
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Peers are trained in:Peers are trained in:
CISM (40 hours)First psychological aid (20 hours)
+ 3 day training each year (theory, model situations, case reports)
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Training of peersTraining of peers
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Number of peersNumber of peers
Actual number - 200 peersContinuous progressive training of
others firefighters
Ideal number – 1 peer in each workshift?
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In Internal norms of Fire & Rescue Service about peer-support system:
List of potential traumatic events when the management or commander should activate peers:
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Potential traumatic eventsPotential traumatic events
A health or life threatening situation An especially tragic event or a disaster A witnesses to victims of multiple injuries, cases of cruel
death A death of a colleague A deceased or seriously injured child A death of a victim of an accident during a rescue operation An unsuccessful rescue operation A sudden loss of shelter An intensive feeling of fear, helplessness or extreme
disgust
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Lists of members of teams of peers Lists of members of teams of peers in each fire brigade stationin each fire brigade station
including - contact information
(telephone number, fire brigade
station, photograph)
- brief information about post
traumatic care
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Activities of peersActivities of peers
Support for colleagues – colleague support, colleague counselling, liaison to other care personnel etc.
Support for victims of disasters – (first on-site of
accident) - psychological first aid, on accident site information dissemination, liaison to other care personnel
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Regular field training Regular field training excercisesexcercises
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Peer with an unhurt passenger - figurantPeer with an unhurt passenger - figurant
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Documentation of activitiesDocumentation of activities
Record of activity of each peerRecords of the coordinatorAnnual statistics