pendaran intro presentation r3
TRANSCRIPT
Stop Training: Start Learning
Doing the same thing over
and over again yet expecting
different results.
Definition of Insanity?
Effectiveness Must be Learned
Intelligence, Imagination, and Knowledge are essential resources, but only EFFECTIVENESS converts them into results.
Peter Drucker
Traditional Training Model
LearnLearn
TeachTeach
DoDo
Knowledge to Sustainable Business Results
Knowledge
Teaching
Actionable Item
Wasted Effort
Learning
Apply
Reward & Recognition
Replication
BusinessResults
Knowledge to Sustainable Business ResultsKnowledge
Teaching
Actionable Item
Wasted Effort
Learning
Apply
Reward & Recognition
Replication
BusinessResults
THE PROBLEM
New learning model combines multiple process steps …
…allowing for better system results
Knowledge to Sustainable Business Results
Reward & Recognition
Replication
Sustainable BusinessResults
KnowledgeTeaching Actionable
Item
Learning
Apply
Repeated Cycle
Accelerated Experience
ClassLearning
DebriefDebrief
Learn / changeLearn / changeImprovement Improvement
PlanningPlanningWorkWork
SimulatorSimulator
TESTIMONIALS
Repeated Cycle
Accelerated Experience
ClassLearning
Learn / changeLearn / changeWorkWork
SimulatorSimulatorImprovementImprovement
PlanningPlanning
DebriefDebrief
TESTIMONIALS
Repeated Cycle
Accelerated Experience
ClassLearning
DebriefDebrief
Learn / changeLearn / changeWorkWork
SimulatorSimulatorImprovementImprovement
PlanningPlanning
TESTIMONIALS
ClassLearn
ing
RESULTS
DebriefDebrief
Learn / Learn / changechange
WorkWorkSimulaSimula
tortor
ImprovImprovementementPlanniPlanni
ngng
ClassLearni
ng
RESULTS
Time
Eff
ectiv
ene
ss
Traditional Learning
Experiential Learning
TimeE
ffec
tiven
ess
“Unless you experience the unpleasant symptoms of being wrong, your brain will never revise its models. Before your neurons can succeed, they must repeatedly fail. There are no shortcuts for this painstaking process.”
Jonah Lehrer, How
we decide. 2009
Knowledge Iceberg
Explicit
Implicit
Tacit
10
20
70
McCall, Lombardo, & Morrison, The lessons of experience: Howsuccessful executives develop on the job, 1988Modified by: Tom Eucker
…
Knowledge Iceberg
Explicit
Implicit
Tacit
10
20
70
LEARNING LEARNING SOLUTIONSSOLUTIONS
Training
Best Practices
Experiential Learning
LIFE LIFE APPROACHAPPROACH
Trial & Error
Apprenticeship
Experience
McCall, Lombardo, & Morrison, The lessons of experience: Howsuccessful executives develop on the job, 1988Modified by: Tom Eucker
“Knowledge is perishable… but practice turns knowledge into experience.
Experience has a very long shelf life.”