performance improvement plan water utilities

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1 Business Planning B1131 Module 1 : Business Planning & GAP Analysis Session 2 Abid Hussiny & Aneeqa Azeem Strategies for Improvement Performance Improvement Plan Water Supply

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Page 1: Performance Improvement Plan  Water Utilities

1

Business Planning B1131 Module 1 : Business Planning & GAP Analysis Session 2

Abid Hussiny & Aneeqa Azeem

Strategies for Improvement Performance Improvement Plan

Water Supply

Page 2: Performance Improvement Plan  Water Utilities

What is a Strategy ?

• a plan of action designed to achieve a long-term or overall aim.

• A method or plan chosen to bring about a desired future, such as achievement of a goal or solution to a problem.

What is our strategy based on the gap analysis to achieve our kPI of Water supply or improve water supply operations and service delivery

Page 3: Performance Improvement Plan  Water Utilities

Group Work

Page 4: Performance Improvement Plan  Water Utilities

Strategies

1. Pressurised system is introduced –OHR 2. 24/7 is introduced – selection of area 3. Removal of all illegal connections and suction

pumps that people install on the water mains.

4. Effective billing and collection system 5. Effective O&M System & Monitoring system

Page 5: Performance Improvement Plan  Water Utilities

Strategies

1. Water Quality Monitoring system 2. Effective complain management system 3. Leakage detection program 4. Asset Replacement Plan of Poor or non

performing asset 5. Efficiency of tube wells is improved

Page 6: Performance Improvement Plan  Water Utilities

Group work

• Select any 5 strategies' • Add any strategy you wish to use • Match strategies to your SWOT • Check with mission and statement • On the Map of zone or sub division select

area and mark the strategy to be implemented

Page 7: Performance Improvement Plan  Water Utilities

Step

• Map or select Sub Division /Area • Location of OHR and pressurised system • Location of 24/7 zone • Location of leakage detection program • Selection of replacement area lines, TWs etc • Area of water quality samples • Illegal connections • After completing the exercise – Check the work of

same sub division in the IDAMP

Page 8: Performance Improvement Plan  Water Utilities

Prepare Performance improvement Plan

• Discuss the Framework • Start working on the Framework of PIP based

on selected area and strategies

Page 9: Performance Improvement Plan  Water Utilities

Example- demonstration

• O&M system for WASAs• AMIS System for WASAs• Consumer Survey for WASAs• GIS system for WASAs

Page 10: Performance Improvement Plan  Water Utilities

Service Improvement by Replacement & Extension of Water Supply Network

Steps:

1. Marking of lines to be replaced on GIS base map2. Marking of New lines on GIS base map for improving %

of water supply coverage3. Tube well Rehabilitation 4. Operationalization of OHRs5. Making Project in phased manners6. Costing of Projects based on pipe length

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Business Planning B1131 Module 1 : Business Planning & GAP Analysis Session 1

Page 11: Performance Improvement Plan  Water Utilities

Costing

Project CostWater Supply Pipe replacement or New Installation

Diameter Length Unit Cost (Per meter) Pipe Cost

(A)Construction Cost

(B)Total Cost

(A+B)3" 4" 6"

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Business Planning B1131 Module 1 : Business Planning & GAP Analysis Session 1