performance management system for coal india limited

51
Quadrant No. Key Performance Indicator KPI Definition Formula Inventory of Departmental Key Performance Indicators(KPIs) Mining Financial 1 Profit variance Measures the percentage variance in the actual profit amount and the budgeted profit amount. Following rating scale to be adhered : 5- 100% and above achievement 4- Between 86%-99% achievement 3- Between 76%-85% achievement 2- Between 61%-75% achievement 1- Below 60% achievement Actual profit (in Rs.) Budgeted profit (in Rs.) 2 Profit variance per tonne Measures the percentage variance in the actual profit amount per tonne and the budgeted profit amount per tonne. Following rating scale to be adhered : 5- 100% and above achievement 4- Between 86%-99% achievement 3- Between 76%-85% achievement 2- Between 61%-75% achievement 1- Below 60% achievement Actual profit (in Rs. per tonne) Budgeted profit (in Rs. per tonne) 3 Selling price per tonne Measures the variance in the actual selling price per tonne and the budgeted selling price for the year. Following scale to be adhered to for rating: 5- if the actual selling price per tonne is 100% of the budget 4- if the actual selling price per tonne is between 91 to 99% of the budget 3- if the actual selling price per tonne is between 81 to 90% of the budget 2- if the actual selling price per tonne is between 61 to 80% of the budget 1- if the actual selling price per tonne is below 60% of the budget Actual selling price (in Rs. per tonne) Budgeted selling price (in Rs. per tonne) x 100 x 100 x 100

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Performance Management System for Coal India Limited

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  • Quadrant No. Key Performance Indicator KPI Definition Formula

    Inventory of Departmental Key Performance Indicators(KPIs)Mining

    Financial

    1 Profit variance

    Measures the percentage variance in the actual profit amount and the budgeted profit amount. Following rating scale to be adhered :5- 100% and above achievement4- Between 86%-99% achievement3- Between 76%-85% achievement2- Between 61%-75% achievement1- Below 60% achievement

    Actual profit (in Rs.)Budgeted profit (in Rs.)

    2 Profit variance per tonne

    Measures the percentage variance in the actual profit amount per tonne and the budgeted profit amount per tonne. Following rating scale to be adhered :5- 100% and above achievement4- Between 86%-99% achievement3- Between 76%-85% achievement2- Between 61%-75% achievement1- Below 60% achievement

    Actual profit (in Rs. per tonne)Budgeted profit (in Rs. per tonne)

    3 Selling price per tonne

    Measures the variance in the actual selling price per tonne and the budgeted selling price for the year. Following scale to be adhered to for rating:5- if the actual selling price per tonne is 100% of the budget4- if the actual selling price per tonne is between 91 to 99% of the

    budget3- if the actual selling price per tonne is between 81 to 90% of the

    budget2- if the actual selling price per tonne is between 61 to 80% of the

    budget1- if the actual selling price per tonne is below 60% of the budget

    Actual selling price (in Rs. per tonne)

    Budgeted selling price (in Rs. per tonne)

    x 100

    x 100

    x 100

  • Quadrant No. Key Performance Indicator KPI Definition Formula

    Mining\2

    Financial

    4 Production cost per tonne

    Measures the expenditure registered at the end of the reporting period per ton of coal mined. Following scale to be adhered to for rating:5- if the actual production cost is less than or equal to 90%the

    budget4- if the actual production cost is between 91 to 95% of the budget3- if the actual production cost is between 96 to 100% of the

    budget2- if the actual production cost is between 101% to 105% of the

    budget1- if the actual production cost is above 105% of the budget

    Actual cost (in Rs. per tonne)Budgeted cost (in Rs. per tonne)

    5 OB Removal cost per cubic metre

    Measures the expenditure registered at the end of the reporting period per cubic metre of mineral rocks or coal mined. Following scale to be adhered to for rating:5- if the actual OB removal cost is less than or equal to 90% the

    budget4- if the actual OB removal cost is between 91 to 95% of the budget3- if the actual OB removal cost is between 96 to 100% of the

    budget2- if the actual OB removal cost is between 101% to 105% of the

    budget1- if the actual OB removal cost is above 105% of the budget

    Actual cost (in Rs. per cubic metre)

    Budgeted cost (in Rs. per cubic metre)

    6 Explosive consumption per cubic metre of OBR

    Measures the amount of explosives measured in kilograms used for dislocating one cubic metre of spoil broken from the solid rock. Following scale to be adhered to for rating:5- if the actual OB removed is 91% or above of the budget4- if the actual OB removed is between 81 to 90% of the budget3- if the actual OB removed is between 71 to 80% of the budget2- if the actual OB removed is between 61 to 70% of the budget1- if the actual OB removed is less than 60% of the budget

    Actual cubic metre of OB removed per kg of explosives consumed Budgeted cubic metre of OB removed per kg of explosives

    consumed

    x 100

    x 100

    x 100

  • Quadrant No. Key Performance Indicator KPI Definition Formula

    Mining\3

    Financial

    7 Wagon Under & Over loading charges per tonne

    Measures the actual charges of under and over loading incurred relative to the budgeted under and over loading charges to be incurred. Following scale to be adhered to for rating:5- if the actual under & over loading cost is less than or equal to

    90% the budget4- if the actual under & over loading cost is between 91 to 95% of

    the budget3- if the actual under & over loading cost is between 96 to 100% of

    the budget2- if the actual under & over loading cost is between 101% to 105%

    of the budget1- if the actual under & over loading cost is over 105% of the budget

    Actual under & over loading charges incurred (in Rs. per tonne)Budgeted under & over loading

    charges incurred (in Rs. per tonne)

    8 % Technical accuracy of NIT specifications

    Measures the percentage of contracts which are re-tendered because of technical discrepancies in NIT specifications. Following scale to be adhered to for rating:5- if no contracts were re-tendered due to technical discrepancies4- if the number of contracts that were re-tendered is less than 5%

    of the total number of contracts3- if the number of contracts that were re-tendered is between 6 to

    10% of the total number of contracts2- if the number of contracts that were re-tendered is between 11

    to 15% of the total number of contracts1- if the number of contracts that were re-tendered is more than

    15% of the total number of contracts

    Number of contracts re-tendered due to technical discrepancies in NIT

    specifications

    9 Addition of new legal case (Mining related)

    Measures the number of legal cases added during the year because of the discrepancies caused by Mining department. Following scale to be adhered to for rating:5- if the number of legal cases added during the year is zero4- if the number of legal cases added during the year is upto 23- if the number of legal cases added during the year is between 3

    to 42- if the number of legal cases added during the year is between 4

    to 51- if the number of legal cases added during the year is more than 5

    Number of Mining related cases added during the year

    x 100

  • Quadrant No. Key Performance Indicator KPI Definition Formula

    Mining\4

    Financial

    10 % Technical accuracy in scrutiny of bid documents

    Measures the percentage of repair contracts which are re-tendered because of technical discrepancies in scrutiny of bid documents. Following scale to be adhered to for rating:5- if no contracts were re-tendered due to technical discrepancies4- if the number of contracts that were re-tendered is less than 5%

    of the total number of contracts3- if the number of contracts that were re-tendered is between 6 to

    10% of the total number of contracts2- if the number of contracts that were re-tendered is between 11

    to 15% of the total number of contracts1- if the number of contracts that were re-tendered is more than

    15% of the total number of contracts

    Number of contracts re-tendered due to technical discrepancies in scrutiny of bid

    documents

    11 Production manshifts loss due to accidents

    Measures the total number of productive manshifts lost because of accidents or fatalities. Following scale to be adhered to for rating:5- if the number of shifts in which production could not be done

    because of accidents is zero4- if the number of shifts in which production could not be done

    because of accidents is upto 1% of the total shifts3- if the number of shifts in which production could not be done

    because of accidents is between 1 to 2% of the total shifts2- if the number of shifts in which production could not be done

    because of accidents is between 2 to 3% of the total shifts1- if the number of shifts in which production could not be done

    because of accidents is more than 3% of the total shifts

    Number of shifts in which production could not be done

    because of accidents Total number of manshifts

    12 Store cost per tonne

    Measures the store cost incurred for per ton in the current year relative to the budgeted store cost. Following scale to be adhered to for rating:5- if the actual store cost is less than or equal to 90% the budget4- if the actual store cost is between 91 to 95% of the budget3- if the actual store cost is between 96 to 100% of the budget2- if the actual store cost is between is between 101% to 105% of

    the budget1- if the actual store cost over 105% of the budget

    Actual store cost (In Rs. per tonne)

    Budgeted store cost (in Rs. per tonne)

    x 100

    x 100

  • Quadrant No. Key Performance Indicator KPI Definition Formula

    Mining\5

    Financial

    13 Coal sales realization per ton

    Measures the percentage variation in the realization amount of per tonne of coal relative to the estimated realization for that year. Following scale to be adhered to for rating:5- if the actual coal sale realization per tonne is 100% of the

    projected realization per tonne4- if the actual coal sale realization per tonne is between 91 to 99%

    of the projected realization per tonne3- if the actual coal sale realization per tonne is between 81 to 90%

    of the projected realization per tonne2- if the actual coal sale realization per tonne is between 61 to 80%

    of the projected realization per tonne1- if the actual coal sale realization per tonne is below 60% of the

    projected realization per tonne

    Actual realization (In Rs. per tonne) from the sale of coal

    during the year Projected realization (in Rs. per tonne) from the sale of coal for

    the year

    14 Bonus earned against coal quantity despatched

    Measures the total amount of bonus which is earned for despatching additional coal vis a vis threshhold . Following scale to be adhered to for rating:5- if the bonus received is 91% or above of the target4- if the bonus received is between 81 to 90% of the target3- if the bonus received is between 71 to 80% of the target2- if the bonus received is between 61 to 70% of the target1- if the bonus received is less than 60% of the target

    Actual bonus (in Rs.) received during the year

    Targeted bonus (in Rs.) to be received during the year

    15 Cash against sales realized

    Measures the percentage of cost realisation in current year. Following scale to be adhered to for rating:5- if the realization amount is 91% or above of the total billed

    amount4- if the realization amount is between 81 to 90% of the total billed

    amount3- if the realization amount is between 71 to 80% of the total billed

    amount2- if the realization amount is between 61 to 70% of the total billed

    amount1- if the realization amount is less than 60% of the total billed

    amount

    Total amount realized (in Rs.)Total billed amount (in Rs.)

    in the current year

    x 100

    x 100

    x 100

  • Quadrant No. Key Performance Indicator KPI Definition Formula

    Mining\6

    Financial

    16 Stone / Shale / Extraneous material compensation

    Measures the reduction in the total amount of Stone / Shale / Extraneous material compensation which has been paid to the customers.Following scale to be adhered to for rating:5- if no Stone / Shale / Extraneous material compensation has been

    paid 4- if the Stone / Shale / Extraneous material compensation per

    tonne is less than the last year's Stone / Shale / Extraneous material compensation

    3- if the Stone / Shale / Extraneous material compensation per tonne is equal to the last year's Stone / Shale / Extraneous material compensation

    2- if the Stone / Shale / Extraneous material compensation per tonne is more than the last year's Stone / Shale / Extraneous material compensation per tonne by 1%

    1- if the Stone / Shale / Extraneous material compensation per tonne is more than the last year's Stone / Shale / Extraneous material compensation per tonne by more than 1%

    Stone / Shale / Extraneous material compensation paid

    (Rs./per tonne) in the previous year

    Stone / Shale / Extraneous material compensation paid (Rs./per tonne) in the previous

    year in the current year

    17 Demurrage free despatch

    Measures the percentage of dispatch schedule without any demurrage levied on it. Following scale to be adhered to for rating:5- if the proportional number of demurrage levied is 0 to 5% of

    total number of times demurrage levied on the subsidiary during the year

    4- if the proportional number of demurrage levied is 6 to 10% of total number of times demurrage levied on the subsidiary during the year

    3- if the proportional number of demurrage levied is 11 to 15% of total number of times demurrage levied on the subsidiary during the year

    2- if the proportional number of demurrage levied is 16 to 20% of total number of times demurrage levied on the subsidiary during the year

    1- if the proportional number of demurrage levied is 20% or more than 20% of total number of times demurrage levied on the subsidiary during the year

    Proportional number of times demurrage levied due to non

    - availability of coalTotal number of times

    demurrage levied on the subsidiary during the year

    x 100

    x 100

  • Quadrant No. Key Performance Indicator KPI Definition Formula

    Mining\7

    Financial

    18 Variable Cost Index

    Measures the difference between the standard variable overheads absorbed in production and the actual variable overheads incurred. Note: Variable cost includes overtime, sunday deployment, power and POL. Following scale to be adhered to for rating:5- if the actual variable cost per tonne is less than or equal to 90%

    the budget4- if the actual variable cost per tonne is between 91 to 95% of the

    budget3- if the actual variable cost per tonne is between 96 to 100% of the

    budget2- if the actual variable cost per tonne is between 101% to 105% of

    the budget1- if the actual variable cost per tonne is over 105% of the budget"

    Actual variable cost (in Rs. per tonne)

    Budgeted variable cost (in Rs. per tonne)

    19 Production manshifts loss due to IR problems

    Measures the total number of productive manshifts lost because of IR problems Following scale to be adhered to for rating:5- if the number of shifts in which production could not be done

    because of IR problems is zero4- if the number of shifts in which production could not be done

    because of IR problems is upto 1% of the total shifts3- if the number of shifts in which production could not be done

    because of IR problems is between 1 to 2% of the total shifts2- if the number of shifts in which production could not be done

    because of IR problems is between 2 to 3% of the total shifts1- if the number of shifts in which production could not be done

    because of IR problems is more than 3% of the total shifts

    Number of shifts in which production could not be done

    because of IR problems Total number of manshifts

    20 Dispatch target achievement overall (Rs.) %

    Measures the sector wise despatch against the sector wise target. Following scale to be adhered to for rating:5- if the actual dispatch value is 91% or above of the target value4- if the actual dispatch value is between 81 to 90% of the target

    value3- if the actual dispatch value is between 71 to 80% of the target

    value2- if the actual dispatch value is between 61 to 70% of the target

    value1- if the actual dispatch value is less than 60% of the target value

    Actual despatch (in Rs.) Targeted despatch (in Rs.)

    x 100

    x 100

    x 100

  • Quadrant No. Key Performance Indicator KPI Definition Formula

    Mining\8

    Financial 21 Loss Variance per tonne

    Measures the percentage variance in the actual loss amount per tonne and the budgeted loss amount per tonne. Following rating scale to be adhered :5- 100% and above achievement4- Between 86%-99% achievement3- Between 76%-85% achievement2- Between 61%-75% achievement1- Below 60% achievement

    a. Budgeted loss per tonne - actual loss per tonne

    Budgeted loss per tonne

    b. i. If the answer of above is positive, then add 100 to the answer to get

    achievement %ii. If the answer of above is negative, then subtract 100 to the answer to get

    achievement %

    x 100

  • Quadrant No. Key Performance Indicator KPI Definition Formula

    Mining\9

    Customer

    1 Coal grade materialization

    Measures the total amount of coal dispatched as per declared grade which shows improvement in coal quality Following scale to be adhered to for rating:5- if 91% or above quantity of coal despatched is as per the

    declared grade 4- if 81 to 90% quantity of coal despatched is as per the declared

    grade 3- if 71 to 80% quantity of coal despatched is as per the declared

    grade 2- if 61 to 70% quantity of coal despatched is as per the declared

    grade 1- if 60% or less than 60% quantity of coal despatched as per the

    declared grade

    Total coal dispatched within declared grade (in tonnes)

    Total coal dispatched (in tonnes)

    2 Reduction in unauthorised absenteeism

    Measures the volume of time lost due to unauthorised absence from the workplace or from a duty or obligation. Following scale to be adhered to for rating:5- if the unauthorised absenteeism % in the current year is 0 % 4- if the unauthorised absenteeism % in the current year is 1 to 3%3- if the unauthorised absenteeism % in the current year is 4 to 6%2- if the unauthorised absenteeism % in the current year is 7 to 9%1- if the unauthorised absenteeism % in the current year is 10% or

    more than 10%

    Unauthorised absenteeism % in the current year

    3 Dispatch target achievement by road mode

    Measures the percentage achievement of the dispatch target through road mode relative to the budgeted dispatch target. Following scale to be adhered to for rating:5- if the quantity dispatched by road is 91% or above of the

    budgeted quantity4- if the quantity dispatched by road is between 81 to 90% of the

    budgeted quantity3- if the quantity dispatched by road is between 71 to 80% of the

    budgeted quantity2- if the quantity dispatched by road is between 61 to 70% of the

    budgeted quantity1- if the quantity dispatched by road is less than 60% of the

    budgeted quantity

    Actual coal dispatched through road (in tonnes) Budgeted coal to

    be dispatched through road (in tonnes)

    x 100

    x 100

  • Quadrant No. Key Performance Indicator KPI Definition Formula

    Mining\10

    Customer

    4 Grievance redressal index

    Measures the number of grievances of employees that have been addressed. Note: A complaint register should be maintained. Following scale to be adhered to for rating:5- if the number of grievances redressed is 91% or above of the

    grievances recorded4- if the number of grievances redressed is between 81 to 90% of

    the grievances recorded3- if the number of grievances redressed is between 71 to 80% of

    the grievances recorded2- if the number of grievances redressed is between 61 to 70% of

    the grievances recorded1- if the number of grievances redressed is less than 60% of the

    grievances recorded

    No. of grievances redressed during the year

    Total No. of grievances recorded during the year

    5Inventory in terms of months Consumption - mining related spares

    Measures the number of months running for which inventory is being purchased and stocked. Note: Running inventory = Total inventory - Dead inventory. Following scale to be adhered to for rating:5- if actual inventory (in months) is equal or less than the inventory

    norm4- if actual inventory (in months) is upto 10% of the inventory norm3- if actual inventory (in months) is between 11 to 20 % of the

    inventory norm2- if actual inventory (in months) is between 21 to 30% of the

    inventory norm1- if actual inventory (in months) is above 31% of the inventory

    norm

    Inventory in value as on 31st March

    Total consumption in value during the year

    x 100

    x 100

  • Quadrant No. Key Performance Indicator KPI Definition Formula

    Mining\11

    Customer

    6Inventory in terms of months Consumption - mining related consumable

    Measures the number of months running for which inventory is being purchased and stocked. Note: Running inventory = Total inventory - Dead inventory. Following scale to be adhered to for rating:5- if actual inventory (in months) is equal or less than the inventory

    norm4- if actual inventory (in months) is upto 10% of the inventory norm3- if actual inventory (in months) is between 11 to 20 % of the

    inventory norm2- if actual inventory (in months) is between 21 to 30% of the

    inventory norm1- if actual inventory (in months) is above 31% of the inventory

    norm

    Inventory in value as on 31st March

    Total consumption in value during the year

    7 Timely reply of Parliament/RTI Queries

    Measures the number of RTIs which have been replied on time relative to total number of RTIs which have been replied. Following scale to be adhered to for rating:5- if the number of Parliament/RTI Queries replied within time is

    100%4- if the number of Parliament/RTI Queries replied on time is

    between 98%-99% of the total queries received3- if the number of Parliament/RTI Queries replied on time is

    between 96%-97% of the total queries received2- if the number of Parliament/RTI Queries replied on time is

    between 91%-95% of the total queries received1- if the number of Parliament/RTI Queries replied on time is less

    than 90% of the total queries received

    Number of Parliament/RTI Queries replied on time

    Total number of Parliament/RTI Queries replied

    x 100

    x 100

  • Quadrant No. Key Performance Indicator KPI Definition Formula

    Mining\12

    Customer

    8 Coal delivered under E auction

    Measures the amount of value paid orders refunded due to non supply of required quantity of coal during the year. Following scale to be adhered to for rating:5- if the quantity delivered under e-auction is 91% or above of the

    quantity booked4- if the quantity delivered under e-auction is between 81 to 90%

    of the quantity booked3- if the quantity delivered under e-auction is between 71 to 80%

    of the quantity booked2- if the quantity delivered under e-auction is between 61 to 70%

    of the quantity booked1- if the quantity delivered under e-auction is less than 60% of the

    quantity booked

    Total order delivered (in tonnes)

    Total coal booked under e auction (in tonnes)

    9 Dispatch target achievement overall (quantity) %

    Measures the sector wise despatch against the sector wise target. Following scale to be adhered to for rating:5- if the quantity dispatched is 91% or above of the target4- if the quantity dispatched is between 81 to 90% of the target3- if the quantity dispatched is between 71 to 80% of the target2- if the quantity dispatched is between 61 to 70% of the target1- if the quantity dispatched is less than 60% of the target

    Actual despatch (in tonnes) Targeted despatch (in tonnes)

    10 Out of stock situation - Centralized items

    Measures the number of times an item was unavailable in the stores, when demanded. Following scale to be adhered to for rating:5- if the number of NA issued for non indented items is zero4- if the number of NA issued for non indented items is between 1

    to 43- if the number of NA issued for non indented items is between 5

    to 6, 2- if the number of NA issued for non indented items is between 7

    to 12, 1- if the number of NA issued for non indented items is more than

    12.

    Number of NA issued for non-indented items in current year

    x 100

    x 100

  • Quadrant No. Key Performance Indicator KPI Definition Formula

    Mining\13

    Customer

    11 Out of stock situation - Decentralized items

    Measures the number of times an item was unavailable in the stores, when demanded. Following scale to be adhered to for rating:5- if the number of NA issued for non indented items is zero4- if the number of NA issued for non indented items is between 1

    to 43- if the number of NA issued for non indented items is between 5

    to 6, 2- if the number of NA issued for non indented items is between 7

    to 12, 1- if the number of NA issued for non indented items is more than

    12.

    Number of NA issued for non-indented items in current year

    12 Welfare expenditure

    Measures the amount of expenditure incurred on welfare activities relative to the budgeted expenditure to be incurred on welfare activities. Following scale to be adhered to for rating:5- if the actual welfare expenditure is 91% or above of the

    budgeted welfare4- if the actual welfare expenditure is between 81 to 90% of the

    budgeted welfare3- if the actual welfare expenditure is between 71 to 80% of the

    budgeted welfare2- if the actual welfare expenditure is between 61 to 70% of the

    budgeted welfare1- if the actual welfare expenditure is less than 60% of the

    budgeted welfare

    Actual welfare expenditure (in Rs.) Budgeted welfare expenditure (in Rs.)

    x 100

  • Quadrant No. Key Performance Indicator KPI Definition Formula

    Mining\14

    Customer

    13 Utilization of manshift

    Measures the efficiency with which manshift hours are being utilized measured by the actual attendance rate during the period relative to the budgeted attendance. Following scale to be adhered to for rating:5- if the actual manshifts used are 91% or above vis a vis the

    budgeted manshifts4- if the actual manshifts used are between 81 to 90% of the

    budgeted manshifts3- if the actual manshifts used are between 71 to 80% of the

    budgeted manshifts2- if the actual manshifts used are between 61 to 70% of the

    budgeted manshifts1- if the actual manshifts used are less than 60% of the budgeted

    manshifts

    Actual manshifts used during the period

    Total budgeted manshifts during the period

    14 Number of tripartite/bipartite meetings

    Measures the number of tripartite/bipartite meetings which have been conducted during the year relative to the number of meetings to be conducted. Following scale to be adhered to for rating:5- if the number of meetings held are 91% or above of the targeted

    meetings4- if the number of meetings held are between 81 to 90% of the

    targeted meetings3- if the number of meetings held are between 71 to 80% of the

    targeted meetings2- if the number of meetings held are between 61 to 70% of the

    targeted meetings1- if the number of meetings held are less than 60% of the targeted

    meetings

    Actual number of tripartite/bipartite meetings held

    Budgeted number of tripartite bipartite meetings to be held

    15 Sand Stowing

    Measures the degree to which the unsafe mining is minimised by doing appropriate sand stowing taking the statutory guidelines into consideration. Following rating scale to be adhered for rating :5- If percentage is between 91% -100%4- If percentage is between 81%-90%3- If percentage is between 71%-80%2- If percentage is between 61%-70%1- If percentage is 60% or less than 60%

    Actual Sand stowing done (in cubic meter)

    Target Sand stowing to be done (in cubic meter) as per statutory

    requirement

    x 100

    x 100

    x 100

  • Quadrant No. Key Performance Indicator KPI Definition Formula

    Mining\15

    Customer

    16 Explosive Utilization

    Measures the utilization of explosives which is determined by the quantity used vis a vis quantity demanded for use. Following scale to be adhered to for rating:5- if the quantity of explosives used is 91% or above of the quantity

    demanded4- if the quantity of explosives used is between 81 to 90% of the

    quantity demanded3- if the quantity of explosives used is between 71 to 80% of the

    quantity demanded2- if the quantity of explosives used is between 61 to 70% of the

    quantity demanded1- if the quantity of explosives used is less than 60% of the quantity

    demanded

    Quantity of explosives used (in kg.)

    Quantity of explosives demanded (in kg.)

    17 Dispatch target achievement by rail mode

    Measures the percentage achievement of the dispatch target through road mode relative to the budgeted dispatch target. Following scale to be adhered to for rating:5- if the quantity dispatched by road is 91% or above of the

    budgeted quantity4- if the quantity dispatched by road is between 81 to 90% of the

    budgeted quantity3- if the quantity dispatched by road is between 71 to 80% of the

    budgeted quantity2- if the quantity dispatched by road is between 61 to 70% of the

    budgeted quantity1- if the quantity dispatched by road is less than 60% of the

    budgeted quantity

    Actual tonnes of coal dispatched through rail (in tonnes)

    Budgeted tonnes of coal to be dispatched through rail

    (in tonnes)

    18Variation in Reported Mined out Coal & Coal Dispatched as per In-situ measurement

    Measures the degree to which the variation in Reported Mined out Coal & Coal Dispatched is identified as per In-situ measurement keeping the guidelines of yellow book into consideration. Following scale to be adhered to for rating:5- if the variation is +1 or more than +1 4- if the variation is +1 to -1 3- if the variation is -1 to -3 2- if the variation is -3 to -4 1- if the variation is -4 to -5 or more than -5

    Variation as identified as per In-situ measurement.

    x 100

    x 100

  • Quadrant No. Key Performance Indicator KPI Definition Formula

    Mining\16

    Customer

    19Variation in physically measured OB & Reported OBR as per In-situ measurement

    Measures the degree to which the variation in physically measured OB & Reported OB removal is identified as per In-situ measurement keeping the guidelines of yellow book into consideration. Following scale to be adhered to for rating:5- if the variation is +1 or more than +1 4- if the variation is +1 to -0 3- if the variation is 0 to -1 2- if the variation is -1 to -2 1- if the variation is -2 or more than -2

    Variation as identified as per In-situ measurement.

    20 Dust suppression & control through water spraying

    Measures the number of cases of PM beyond permissible limits. Following rating scale to be adhered for rating :5- If percentage is 0 %4- If percentage is between 1% -10%3- If percentage is between 11%-20%2- If percentage is between 21%-30%1- If percentage is more than 30%

    Number of cases of PM beyond permissible limits Total number of sample

    21 Sump Development

    Measures the degree to which the implementation of Annual Action Plan for accumulation of water for pumping purpose has been implemented. Following rating scale to be adhered for rating :5- If percentage is between 91% -100%4- If percentage is between 81%-90%3- If percentage is between 71%-80%2- If percentage is between 61%-70%1- If percentage is 60% or less than 60%

    Actual volume of sump created (in cubic metre)

    Planned volume of sump to be created (in cubic metre)

    x 100

    x 100

  • Quadrant No. Key Performance Indicator KPI Definition Formula

    Mining\17

    Customer

    22 UG Equipment utilization (on roll basis)

    Measures the actual utilization of equipments by against the norm. Following scale to be adhered to for rating:5- if the actual utilization of UG equipments is 91% or above of the

    utilization as per norm4- if the actual utilization of UG equipments is between 81 to 90%

    of the utilization as per norm3- if the actual utilization of UG equipments is between 71 to 80%

    of the utilization as per norm2- if the actual utilization of UG equipments is between 61 to 70%

    of the utilization as per norm1- if the actual utilization of UG equipments is less than 60% of the

    utilization as per norm

    Actual utilization of UG equipments

    Utilization of UG equipments as per norm

    23 OC Equipment utilization (on roll basis)

    Measures the actual utilization of equipments by against the norm. Following scale to be adhered to for rating:5- if the actual utilization of OC equipments is 91% or above of the

    utilization as per norm4- if the actual utilization of OC equipments is between 81 to 90%

    of the utilization as per norm3- if the actual utilization of OC equipments is between 71 to 80%

    of the utilization as per norm2- if the actual utilization of OC equipments is between 61 to 70%

    of the utilization as per norm1- if the actual utilization of OC equipments is less than 60% of the

    utilization as per norm

    Actual utilization of OC equipments

    Utilization of OC equipments as per norm

    24 Maturity of mining related tender - centralised item

    Measures the number of tenders which were finalized within validity period relative to the total number of tenders placed. Following scale to be adhered to for rating:5- if the number of tenders finalized within validity period is 91%

    and above of the tenders floated4- if the number of tenders finalized within validity period is

    between 81 to 90% of the tenders floated3- if the number of tenders finalized within validity period is

    between 71 to 80% of the tenders floated2- if the number of tenders finalized within validity period is

    between 61 to 70% of the tenders floated1- if the number of tenders finalized within validity period is less

    than 60% of the tenders floated

    Number of tenders finalized within the validity period

    Number of tenders floated during the year

    x 100

    x 100

    x 100

  • Quadrant No. Key Performance Indicator KPI Definition Formula

    Mining\18

    Customer

    25 Maturity of mining related tender - decentralised item

    Measures the number of tenders which were finalized within validity period relative to the total number of tenders placed. Following scale to be adhered to for rating:5- if the number of tenders finalized within validity period is 91%

    and above of the tenders floated4- if the number of tenders finalized within validity period is

    between 81 to 90% of the tenders floated3- if the number of tenders finalized within validity period is

    between 71 to 80% of the tenders floated2- if the number of tenders finalized within validity period is

    between 61 to 70% of the tenders floated1- if the number of tenders finalized within validity period is less

    than 60% of the tenders floated

    Number of tenders finalized within the validity period

    Number of tenders floated during the year

    26 % of sized coal dispatched by rail

    Measures the percentage of sized (crushed) coal dispatched as per the Annual Action Plan (AAP). Note: the grade of dispatched coal should be as per the MoU target. Following scale to be adhered to for rating:5- if the quantity of sized coal is 91% or above vis a vis the total

    quantity dispatched4- if the quantity of sized coal is between 81 to 90% vis a vis the

    total quantity dispatched3- if the quantity of sized coal is between 71 to 80% vis a vis the

    total quantity dispatched2- if the quantity of sized coal is between 61 to 70% vis a vis the

    total quantity dispatched1- if the quantity of sized coal is less than 60% or less vis a vis the

    total quantity dispatched

    Quantity of sized (crushed) coal dispatched

    Total quantity of coal dispatched

    x 100

    x 100

  • Quadrant No. Key Performance Indicator KPI Definition Formula

    Mining\19

    Customer

    27 HEMM Availability %

    Measures the effectiveness with which HEMM equipments are being maintained for ensuring their optimum availability to produce OB & Coal.Following scale to be adhered to for rating:5- if the actual availability is above the CMPDI norm4- if the actual availability is equal to the CMPDI norm3- if the actual availability is less than to the CMPDI norm by by to

    5%2- if the actual availability is less than to the CMPDI norm by 10%1- if the actual availability is less than to the CMPDI norm by 15% or

    more

    Actual availability Availability norm as per CMPDI

    28 UG Equipemnt Availability %

    Measures the effectiveness with which UG equipments are being maintained for ensuring their optimum availability to produce OB & Coal.Following scale to be adhered to for rating:5- if the actual availability is above the CMPDI norm4- if the actual availability is equal to the CMPDI norm3- if the actual availability is less than to the CMPDI norm by by to

    5%2- if the actual availability is less than to the CMPDI norm by 10%1- if the actual availability is less than to the CMPDI norm by 15% or

    more

    Actual availability Availability norm as per CMPDI

    x 100

    x 100

  • Quadrant No. Key Performance Indicator KPI Definition Formula

    Mining\20

    Internal Process

    1 Departmental Coal Production achievement % - annual

    Measures the actual quantity of coal produced for the organisation v/s target.

    Following scale to be adhered to for rating:5- if the actual coal production is 91% or above of the targeted

    production4- if the actual coal production is between 81 to 90% of the

    targeted production3- if the actual coal production is between 71 to 80% of the

    targeted production2- if the actual coal production is between 61 to 70% of the

    targeted production1- if the actual coal production is less than 60% of the targeted

    production

    Actual Coal Production (in tonnes)

    Budgeted Coal Production (in tonnes)

    2 Departmental OB removal achievement % - annual

    Measures the actual quantity of OB removed for the organisation v/s target.

    Following scale to be adhered to for rating:5- if the actual OB removed is 91% or above of the targeted

    removal4- if the actual OB removed is between 81 to 90% of the targeted

    removal3- if the actual OB removed is between 71 to 80% of the targeted

    removal2- if the actual OB removed is between 61 to 70% of the targeted

    removal1- if the actual OB removed is less than 60% of the targeted

    removal

    Actual OB Removed (in cubic meter)

    Budgeted OB Removal (in cubic meter)

    3 % Departmental OC coal production - annual

    Measures the total percentage of actual coal production being done from open cast mines relative to the budgeted open cast production. Following scale to be adhered to for rating:5- if the actual OC production is 91% or above of the targeted

    production4- if the actual OC production is between 81 to 90% of the targeted

    production3- if the actual OC production is between 71 to 80% of the targeted

    production2- if the actual OC production is between 61 to 70% of the targeted

    production1- if the actual OC production is less than 60% of the targeted

    production

    Actual OC production (in tonnes)

    Budgeted OC production (in tonnes)

    x 100

    x 100

    x 100

  • Quadrant No. Key Performance Indicator KPI Definition Formula

    Mining\21

    Internal Process

    4 % Departmental UG coal production - annual

    Measures the total percentage of actual coal production being done from under ground mines relative to the budgeted under ground production. Following scale to be adhered to for rating:5- if the actual UG production is 91% or above of the targeted

    production4- if the actual UG production is between 81 to 90% of the targeted

    production3- if the actual UG production is between 71 to 80% of the targeted

    production2- if the actual UG production is between 61 to 70% of the targeted

    production1- if the actual UG production is less than 60% of the targeted

    production

    Actual UG production (in tonnes)

    Budgeted UG production (in tonnes)

    5 % Departmental Quarterly Coal Production schedule adherence

    Measures the degree to which coal production targets were achieved on quarterly basis during the measurement period of time. Following scale to be adhered to for rating:5- if the number of quarters in which targets are achieved is 100%4- if the number of quarters in which targets are achieved is 75%3- if the number of quarters in which targets are achieved is 50%2- if the number of quarters in which targets are achieved is 25%1- if the number of quarters in which targets are achieved is 0%

    No. of quarters in which targets were achieved

    4

    6 % Departmental Quarterly OB Production schedule adherence

    Measures the degree to which OB removal targets were achieved on quarterly basis during the measurement period of time. Following scale to be adhered to for rating:5- if the number of quarters in which targets are achieved is 100%4- if the number of quarters in which targets are achieved is 75%3- if the number of quarters in which targets are achieved is 50%2- if the number of quarters in which targets are achieved is 25%1- if the number of quarters in which targets are achieved is 0%

    No. of quarters in which targets were achieved

    4

    x 100

    x 100

    x 100

  • Quadrant No. Key Performance Indicator KPI Definition Formula

    Mining\22

    Internal Process

    7 % Departmental Shift Coal Production schedule adherence

    Measures the degree to which coal production targets were achieved on shift basis during the measurement period of time. Following scale to be adhered to for rating:5- if the number of shifts in which targets are achieved are 91% or

    above of the target4- if the number of shifts in which targets are achieved are between

    81 to 90% of the target3- if the number of shifts in which targets are achieved are between

    71 to 80% of the target2- if the number of shifts in which targets are achieved are between

    61 to 70% of the target1- if the number of shifts in which targets are achieved are less than

    60% of the target

    Number of shifts in a quarter in which targets were achieved

    Total number of shifts in a quarter

    8 % Departmental Shift OB Production schedule adherence

    Measures the degree to which OB removal targets were achieved on shift basis during the measurement period of time. Following scale to be adhered to for rating:5- if the number of shifts in which targets are achieved are 91% or

    above of the target4- if the number of shifts in which targets are achieved are between

    81 to 90% of the target3- if the number of shifts in which targets are achieved are between

    71 to 80% of the target2- if the number of shifts in which targets are achieved are between

    61 to 70% of the target1- if the number of shifts in which targets are achieved are less than

    60% of the target

    Number of shifts in a quarter in which targets were achieved

    Total number of shifts in a quarter

    9 Departmental Output per man shift - Overall

    Measures the actual overall output per manshift relative to the budgeted overall output. Following scale to be adhered to for rating:5- if the actual OMS achieved is 91% or above of the bugdet4- if the actual OMS achieved is between 81 to 90% of the bugdet3- if the actual OMS achieved is between 71 to 80% of the bugdet2- if the actual OMS achieved is between 61 to 70% of the bugdet1- if the actual OMS achieved is less than 60% of the bugdet

    Actual OMS Budgeted OMS

    x 100

    x 100

    x 100

  • Quadrant No. Key Performance Indicator KPI Definition Formula

    Mining\23

    Internal Process

    10 Departmental Output per man shift (Underground)

    Measures the actual overall underground output per manshift relative to the budgeted overall output. Following scale to be adhered to for rating:5- if the actual OMS achieved is 91% or above of the bugdet4- if the actual OMS achieved is between 81 to 90% of the bugdet3- if the actual OMS achieved is between 71 to 80% of the bugdet2- if the actual OMS achieved is between 61 to 70% of the bugdet1- if the actual OMS achieved is less than 60% of the bugdet

    Actual OMSBudgeted OMS

    11 Departmental Output per man shift (Open cast)

    Measures the actual overall open cast output per manshift relative to the budgeted overall output. Following scale to be adhered to for rating:5- if the actual OMS achieved is 91% or above of the bugdet4- if the actual OMS achieved is between 81 to 90% of the bugdet3- if the actual OMS achieved is between 71 to 80% of the bugdet2- if the actual OMS achieved is between 61 to 70% of the bugdet1- if the actual OMS achieved is less than 60% of the bugdet

    Actual OMS Budgeted OMS

    12 Compliance to Safety committee observations

    Measures the adherence to safety norms of the PIT safety committee. Following scale to be adhered to for rating:5- if the number of observations complied with are 91% or above

    of the total4- if the number of observations complied with are between 81 to

    90% of the total3- if the number of observations complied with are between 71 to

    80% of the total2- if the number of observations complied with are between 61 to

    70% of the total1- if the number of observations complied with are less than 60%

    of the total

    No. of observations received from pit safety committee complied

    Total no. of observations

    x 100

    x 100

    x 100

  • Quadrant No. Key Performance Indicator KPI Definition Formula

    Mining\24

    Internal Process

    13 Night shift inspections & report submission

    Measures the number of night inspections which have been carried out relative to scheduled number of inspections to be carried out. Following scale to be adhered to for rating:5- if number of night inspections done is 91% or above vis a vis the

    scheduled number of inspections required to be done4- if number of night inspections done is between 81 to 90% of the

    scheduled number of inspections required to be done3- if number of night inspections done is between 71 to 80% of the

    scheduled number of inspections required to be done2- if number of night inspections done is between 61 to 70% of the

    scheduled number of inspections required to be done1- if number of night inspections done is less than 60% of the

    scheduled number of inspections required to be done

    Actual number of night inspections done

    Scheduled number of night inspections to be done as per

    statutory law

    14 UG inspection rate

    Measures the efficiency with which the UG inspections are being carried out relative to the number of working days. Following scale to be adhered to for rating:5- if number of night inspections done is 91% or above vis a vis the

    scheduled number of inspections required to be done4- if number of night inspections done is between 81 to 90% of the

    scheduled number of inspections required to be done3- if number of night inspections done is between 71 to 80% of the

    scheduled number of inspections required to be done2- if number of night inspections done is between 61 to 70% of the

    scheduled number of inspections required to be done1- if number of night inspections done is less than 60% of the

    scheduled number of inspections required to be done

    Actual number of inspections conducted

    Total number of working days

    15 Updation of face support - Roof Bolts

    Measures the number of roof bolts installed and % completion against face progress. Following scale to be adhered to for rating:5- if the number of roof bolts installed is 91% or above of the target4- if the number of roof bolts installed is between 81 to 90% of the

    target3- if the number of roof bolts installed is between 71 to 80% of the

    target2- if the number of roof bolts installed is between 61 to 70% of the

    target1- if the number of roof bolts installed is less than 60% of the target

    No of roof bolts installedNo. of bolts required to be installed as per support plan

    x 100

    x 100

    x 100

  • Quadrant No. Key Performance Indicator KPI Definition Formula

    Mining\25

    Internal Process

    16 Finalization of coal transportation contract

    Measures the efficiency in finalizing the coal transportation contracts before the expiry of the same relative to total number of contracts in place. Following scale to be adhered to for rating:5- if the number of contracts finalized by due date are 91% and

    above4- if the number of contracts finalized by due date are between 81

    to 90%3- if the number of contracts finalized by due date are between 71

    to 80%2- if the number of contracts finalized by due date are between 61

    to 70%1- if the number of contracts finalized by due date are less than

    60%

    Number of contracts finalized on or before expiry of the existing

    contractTotal number of coal transport contracts that are required to be

    renewed

    17Construction of preparatory stoppings & Sectionalisation of the U/G area

    Measures the sectionlisation of u/g section after completion of development or as per the programme if the section is not being simultaneously depillered. Following scale to be adhered to for rating:5- if the number of ventilation stoppings completed is 91% or

    above of the target4- if the number of ventilation stoppings completed is between 81

    to 90% of the target3- if the number of ventilation stoppings completed is between 71

    to 80% of the target2- if the number of ventilation stoppings completed is between 61

    to 70% of the target1- if the number of ventilation stoppings completed is between 81

    to 90% of the target

    Actual number of stoppings completed within the defined

    timeframeTargeted number of stoppings to

    be completed

    18 Timely preparation & submission of material budget

    Measures the preparation of material budget and its submission to head quarter within scheduled time period. Following scale to be adhered to for rating:5- On or before time4- if delayed by a wee3- if delayed by 2 weeks2- if delayed by 3 weeks1- If never submitted.

    Note: The target for submission is August.

    Delay measured in days

    x 100

    x 100

  • Quadrant No. Key Performance Indicator KPI Definition Formula

    Mining\26

    Internal Process

    19 Contract worker non-compliance index

    Measures the non-compliance with respect to contract worker related issues. Following scale to be adhered to for rating:5- if number of violations in current year is zero4- if number of violations in current year is less than previous year3- if number of violations in current year is equal to previous year, 2- if number of violations in current year is more than previous year1- if number of violations in current year is double than previous

    year

    No. of violated cases reported in the current year

    No. of violated cases reported in the previous year

    20 Utilisation of revenue budget

    Measures the actual utilisation/expenditure against the provision. Following rating scale to be adhered for rating :5- If percentage is 91% and above4- If percentage is between 81%-90%3- If percentage is between 71%-80%2- If percentage is between 71%-60%1- If percentage is less than 60

    Actual revenue cost per cubic metre

    Budgeted revenue cost per cubic metre

    21 Number of safety violations identified in mining dept by DGMS

    Measures the total number of safety violations identified in the mining dept by DGMS. Following scale to be adhered to for rating:5- if number of violations identified is 91% or above of the actual

    number violations in mining dept4- if number of violations identified is between 81 to 90% of the

    actual number violations in mining dept3- if number of violations identified is between 71 to 80% of the

    actual number violations in mining dept2- if number of violations identified is between 61 to 70% of the

    actual number violations in mining dept1- if number of violations identified is less than 60% of the actual

    number violations in mining dept

    Number of safety violations identified in mining dept.Total number of safety violations identified

    x 100

    x 100

    x 100

  • Quadrant No. Key Performance Indicator KPI Definition Formula

    Mining\27

    Internal Process

    22Number of safety violations identified in mining dept by ISO auditors

    Measures the total number of safety violations identified in the mining dept by ISO auditors. Following scale to be adhered to for rating:5- if number of violations identified is 91% or above of the actual

    number violations in mining dept4- if number of violations identified is between 81 to 90% of the

    actual number violations in mining dept3- if number of violations identified is between 71 to 80% of the

    actual number violations in mining dept2- if number of violations identified is between 61 to 70% of the

    actual number violations in mining dept1- if number of violations identified is less than 60% of the actual

    number violations in mining dept

    Number of safety violations identified in mining dept.Total number of safety violations identified

    23 Coal stock reduction

    Measures the % reduction in stock of coal in current year as compared to last year. Following scale to be adhered to for rating:5- if the coal stock is less than that of previous year4- if the coal stock is equal to previous year3- if the coal stock is more than the previous year by upto 5% 2- if the coal stock is more than the previous year by upto 10%1- if the coal stock is more than the previous year by upto 15%

    Coal stock as on 31st March of the current year

    Coal stock as on 31st March of the previous year

    24 Audit Paragraph

    A measure that highlights the degree to which documentation and process execution is in sync with the standard operating procedures of the company. Following scale to be adhered to for rating:5- if the number of audit paragraphs that have been dropped is

    100% 4- if the number of audit paragraphs that have been dropped is

    between 91 to 99% of the number raised3- if the number of audit paragraphs that have been dropped is

    between 81 to 90% of the number raised2- if the number of audit paragraphs that have been dropped is

    between 61 to 80% of the number raised1- if the number of audit paragraphs that have been dropped is less

    than 60% of the number raised

    Actual number of audit paragraphs dropped

    Actual number of audit paragraphs raised

    x 100

    x 100

    x 100

  • Quadrant No. Key Performance Indicator KPI Definition Formula

    Mining\28

    Internal Process

    25 % Performance appraisal participation rate

    Measures the % of employees who submitted the filled goal sheets at the start of the year within the stipulated time frame out of the total number of employees who were required to fill up the goal sheets. Following scale to be adhered to for rating:5- if the number of employees who have submitted their appraisal

    form by due date is 100% 4- if the number of employees who have submitted their appraisal

    form by due date is between 95 to 99% of the total target population of the eligible employees

    3- if the number of employees who have submitted their appraisal form by due date is between 91 to 94% of the total target population of the eligible employees

    2- if the number of employees who have submitted their appraisal form by due date is between 81 to 90% of the total target population of the eligible employees

    1- if the number of employees who have submitted their appraisal form by due date is less than 80% of the total target population of the eligible employees

    Number of employees who submitted their appraisal form

    within the due date Total target population of the

    eligible employees

    26 % Performance appraisal completed on time

    Measures the proportion of employee performance appraisals completed as scheduled (at the end of the year) from the total appraisals due. Following scale to be adhered to for rating:5- if the number of employees who have been appraised by due

    date is 100%4- if the number of employees who have been appraised by due

    date is between 95 to 99% of the total target population of the eligible employees

    3- if the number of employees who have been appraised by due date is between 91 to 94% of the total target population of the eligible employees

    2- if the number of employees who have been appraised by due date is between 81 to 90% of the total target population of the eligible employees

    1- if the number of employees who have been appraised by due date is less than 80% of the total target population of the eligible employees

    No. of employees appraised by due date

    Total target population of the employees

    x 100

    x 100

  • Quadrant No. Key Performance Indicator KPI Definition Formula

    Mining\29

    Internal Process

    27 Timely preparation of Manpower Budget.

    Measures the timeliness and efficiency with which manpower budget is formulated and the delay is measured in terms of mandays. Following scale to be adhered to for rating:5- On or before time4- if delayed by a week3- if delayed by 2 weeks2- if delayed by 3 weeks1- If never submitted.

    Delay measured in terms of weeks

    28 % Maintenance backlog

    Measures the number of machines which have undergone scheduled maintenance. Following scale to be adhered to for rating:5- if the number of machines undergone schedule maintenance is

    91% or above of the target4- if the number of machines undergone schedule maintenance is

    between 81 to 90% of the target3- if the number of machines undergone schedule maintenance is

    between 71 to 80% of the target2- if the number of machines undergone schedule maintenance is

    between 61 to 70% of the target1- if the number of machines undergone schedule maintenance is

    less than 60% of the target

    Number of machines undergone scheduled maintenance

    Number of machines identified for scheduled maintenance

    29 Timely renewal of AMC / RC /statutory licenses

    Measures the percentage of AMC / RC that are renewed within 2 months from the expiry date.. Following scale to be adhered to for rating:5- if the number of AMC / RC /statutory licenses renewed within 2

    months is 91% or above4- if the number of AMC / RC /statutory licenses renewed within 2

    months is between 81 to 90%3- if the number of AMC / RC /statutory licenses renewed within 2

    months is between 71 to 80%2- if the number of AMC / RC /statutory licenses renewed within 2

    months is between 61 to 70%1- if the number of AMC / RC /statutory licenses renewed within 2

    months is less than 60%

    Number of AMC / RC /statutory licenses renewed on or within 2

    months of the expiry date Total number of AMC / RC /statutory licenses renewed

    x 100

    x 100

  • Quadrant No. Key Performance Indicator KPI Definition Formula

    Mining\30

    Internal Process

    30 Maintenance of siding stock / Coal safety stock

    Measures the number of times in coal stockout/loading shortage related situation occurred in the current year due to non availiability of coal at the siding point. Following scale to be adhered to for rating:5- if the number of times coal stockout/loading shortage related

    situation occurred during the year is 0% of total rakes despatched4- if the number of times coal stockout/loading shortage related

    situation occurred during the year is 1 to 5% of total rakes despatched

    3- if the number of times coal stockout/loading shortage related situation occurred during the year is 6 to 10% of total rakes despatched

    2- if the number of times coal stockout/loading shortage related situation occurred during the year is 11 to 20% of total rakes despatched

    1- if the number of times coal stockout/loading shortage related situation occurred during the year is more than 20% of total rakes despatched

    Number of times coal stockout or loading shortage related situation

    occurred during the yearTotal rakes despatched

    31 Compliance of DGMS violations

    Measures the adherence to compliance with regards to the DGMS violations relative to the total number of violations identified. Following scale to be adhered to for rating:5- if the number of violations complied is 91% or above of the

    violations identified4- if the number of violations complied is between 81 to 90% of the

    violations identified3- if the number of violations complied is between 71 to 80% of the

    violations identified2- if the number of violations complied is between 61 to 70% of the

    violations identified1- if the number of violations complied is less than 60% of the

    violations identified

    Number of DGMS violations complied

    Total number of DGMS violations identified

    x 100

    x 100

  • Quadrant No. Key Performance Indicator KPI Definition Formula

    Mining\31

    Internal Process

    32 Compliance of ISO auditor violations

    Measures the adherence to compliance with regards to the ISO auditor violations relative to the total number of violations identified. Following scale to be adhered to for rating:5- if the number of violations complied is 91% or above of the

    violations identified4- if the number of violations complied is between 81 to 90% of the

    violations identified3- if the number of violations complied is between 71 to 80% of the

    violations identified2- if the number of violations complied is between 61 to 70% of the

    violations identified1- if the number of violations complied is less than 60% of the

    violations identified

    Number of violations complied Total number of violations identified by ISO auditor

    33 Timely submission of monthly report

    Measures the number of times when monthly report of power requirement and availability of power is submitted to subsidiaries and MoC on time. Following scale to be adhered to for rating:5- if the number of reports submitted on time is 91% or above of

    the total reports submitted4- if the number of reports submitted on time is between 81 to 90%

    of the total reports submitted3- if the number of reports submitted on time is between 71 to 80%

    of the total reports submitted2- if the number of reports submitted on time is between 61 to 70%

    of the total reports submitted1- if the number of reports submitted on time is less than 60% of

    the total reports submitted

    Number of times monthly report was submitted on time

    Total number of months when report was submitted

    34 Annual MIS reports submitted on time

    Measures the delay in submission of annual report beyond stipulated date. Note: 30th June is the deadline for each year. Following scale to be adhered to for rating:5- On or before time4- if delayed by a week3- if delayed by 2 weeks2- if delayed by 3 weeks1- If never submitted.

    Delay measured in days

    x 100

    x 100

  • Quadrant No. Key Performance Indicator KPI Definition Formula

    Mining\32

    Internal Process

    35 Coal stock measurement - monthly

    Measures the actual number of coal stock measurements which have been done and the report for same has been sent to the HQ on time relative to the targeted number of measurements to be carried out. Following scale to be adhered to for rating:5- if the number of reports submitted on time is 91% or above of

    the total reports submitted4- if the number of reports submitted on time is between 81 to 90%

    of the total reports submitted3- if the number of reports submitted on time is between 71 to 80%

    of the total reports submitted2- if the number of reports submitted on time is between 61 to 70%

    of the total reports submitted1- if the number of reports submitted on time is less than 60% of

    the total reports submitted

    Number of coal stock measurements carried out & reports sent to the HQ within

    schedule time Total number of coal stock

    measurements to be carried out

    36 Coal stock measurement - quarterly

    Measures the actual number of coal stock measurements which have been done and the report for same has been sent to the HQ on time relative to the targeted number of measurements to be carried out. Following scale to be adhered to for rating:5- if the number of reports submitted on time is 91% or above of

    the total reports submitted4- if the number of reports submitted on time is between 81 to 90%

    of the total reports submitted3- if the number of reports submitted on time is between 71 to 80%

    of the total reports submitted2- if the number of reports submitted on time is between 61 to 70%

    of the total reports submitted1- if the number of reports submitted on time is less than 60% of

    the total reports submitted

    Number of coal stock measurements carried out & reports sent to the HQ within

    schedule timeTotal number of coal stock

    measurements to be carried out

    x 100

    x 100

  • Quadrant No. Key Performance Indicator KPI Definition Formula

    Mining\33

    Internal Process

    37 Coal stock measurement - half yearly

    Measures the actual number of coal stock measurements which have been done and the report for same has been sent to the HQ on time relative to the targeted number of measurements to be carried out. Following scale to be adhered to for rating:5- if the number of reports submitted on time is 91% or above of

    the total reports submitted4- if the number of reports submitted on time is between 81 to 90%

    of the total reports submitted3- if the number of reports submitted on time is between 71 to 80%

    of the total reports submitted2- if the number of reports submitted on time is between 61 to 70%

    of the total reports submitted1- if the number of reports submitted on time is less than 60% of

    the total reports submitted

    Number of coal stock measurements carried out & reports sent to the HQ within

    schedule timeTotal number of coal stock

    measurements to be carried out

    38 Coal stock measurement - annually

    Measures the actual number of coal stock measurements which have been done and the report for same has been sent to the HQ on time relative to the targeted number of measurements to be carried out. Following scale to be adhered to for rating:5- if the number of reports submitted on time is 91% or above of

    the total reports submitted4- if the number of reports submitted on time is between 81 to 90%

    of the total reports submitted3- if the number of reports submitted on time is between 71 to 80%

    of the total reports submitted2- if the number of reports submitted on time is between 61 to 70%

    of the total reports submitted1- if the number of reports submitted on time is less than 60% of

    the total reports submitted

    Number of coal stock measurements carried out & reports sent to the HQ within

    schedule timeTotal number of coal stock

    measurements to be carried out

    39 Prohibitory orders issued under section 22 by DGMS

    Measures the number of prohibitory orders which have been issued under section 22 which can be either a notice for closure or for immediate closure. Following scale to be adhered to for rating:5- if no order is issued1- if any order is issued

    Number of orders issued

    x 100

    x 100

  • Quadrant No. Key Performance Indicator KPI Definition Formula

    Mining\34

    Internal Process

    40 Machine Idle Hour due to non availability of coal

    Measures the actual time which for which machine is kept idle due to non availability of coal. Following scale to be adhered to for rating:5- if the number of idle hours due to non avaliability of coal is less

    than 1% of the total available working hours4- if the number of idle hours due to non avaliability of coal is more

    than 1% but less than 2% of the total available working hours3- if the number of idle hours due to non avaliability of coal is more

    than 2% but less than 3% of the total available working hours2- if the number of idle hours due to non avaliability of coal is more

    than 3% but less than 4% of the total available working hours1- if the number of idle hours due to non avaliability of coal is more

    than 4% of the total available working hours

    Actual idle hours per day due to non availability of coal

    Available hours (Breakdown hours + maintenance hours +

    travel time)

    41 Indent processing

    Measures the extent to which the indent that has been submitted to MM for initiating procurement is complete from all respect for initiating procurement .Following scale to be adhered to for rating:5- if the actual number of indents where Technical Scrutiny &

    other parameters were furnished after approval of indent by Competent Authority on request of Material Management Department is 0%

    4- if the actual number of indents where Technical Scrutiny & other parameters were furnished after approval of indent by Competent Authority on request of Material Management Department is between 1% to 2% of the total indents submitted

    3- if the actual number of indents where Technical Scrutiny & other parameters were furnished after approval of indent by Competent Authority on request of Material Management Department is between 3% to 5% of the total indents submitted

    2- if the actual number of indents where Technical Scrutiny & other parameters were furnished after approval of indent by Competent Authority on request of Material Management Department is between 6% to 8% of the total indents submitted

    1- if the actual number of indents where Technical Scrutiny & other parameters were furnished after approval of indent by Competent Authority on request of Material Management Department is 8% or above of the total indents submitted

    Number of indents where Technical Scrutiny & other

    parameters were furnished after approval of indent by Competent

    Authority Department Total number of Indents submitted to MM

    Department

    x 100

    x 100

  • Quadrant No. Key Performance Indicator KPI Definition Formula

    Mining\35

    Internal Process

    42 Hired HEMM OB removal achievement %

    Measures the actual quantity of OB removed for the organisation v/s target. Following scale to be adhered to for rating:5- if the actual OB removed is 91% or above of the targeted removal4- if the actual OB removed is between 81 to 90% of the targeted

    removal3- if the actual OB removed is between 71 to 80% of the targeted

    removal2- if the actual OB removed is between 61 to 70% of the targeted

    removal1- if the actual OB removed is less than 60% of the targeted removal

    Actual OB Removed (in cubic metre)

    Targeted OB Removal (in cubic metre)

    43 % Hired HEMM OC coal production

    Measures the total percentage of actual coal production being done from open cast mines relative to the budgeted open cast production. Following scale to be adhered to for rating:5- if the actual OC production is 91% or above of the targeted

    production4- if the actual OC production is between 81 to 90% of the targeted

    production3- if the actual OC production is between 71 to 80% of the targeted

    production2- if the actual OC production is between 61 to 70% of the targeted

    production1- if the actual OC production is less than 60% of the targeted

    production

    Actual OC production (in tonnes)

    Budgeted OC production (in tonnes)

    44 % Hired HEMM Quarterly Coal Production schedule adherence

    Measures the degree to which coal production targets were achieved on quarterly basis during the measurement period of time. Following scale to be adhered to for rating:5- if the number of quarters in which targets are achieved is 100%4- if the number of quarters in which targets are achieved is 75%3- if the number of quarters in which targets are achieved is 50%2- if the number of quarters in which targets are achieved is 25%1- if the number of quarters in which targets are achieved is 0%

    No. of quarters in which targets were achieved

    4

    x 100

    x 100

    x 100

  • Quadrant No. Key Performance Indicator KPI Definition Formula

    Mining\36

    Internal Process

    45 % Hired HEMM Quarterly OB Production schedule adherence

    Measures the degree to which OB removal targets were achieved on quarterly basis during the measurement period of time. Following scale to be adhered to for rating:5- if the number of quarters in which targets are achieved is 100%4- if the number of quarters in which targets are achieved is 75%3- if the number of quarters in which targets are achieved is 50%2- if the number of quarters in which targets are achieved is 25%1- if the number of quarters in which targets are achieved is 0%

    No. of quarters in which targets were achieved

    4

    46 % Hired HEMM Shift Coal Production schedule adherence

    Measures the degree to which coal production targets were achieved on shift basis during the measurement period of time. Following scale to be adhered to for rating:5- if the number of shifts in which targets are achieved are 91% or

    above of the target4- if the number of shifts in which targets are achieved are between

    81 to 90% of the target3- if the number of shifts in which targets are achieved are between

    71 to 80% of the target2- if the number of shifts in which targets are achieved are between

    61 to 70% of the target1- if the number of shifts in which targets are achieved are less than

    60% of the target

    Number of shifts in a quarter in which targets were achieved

    Total number of shifts in a quarter

    47 % Hired HEMM Shift OB Production schedule adherence

    Measures the degree to which OB removal targets were achieved on shift basis during the measurement period of time. Following scale to be adhered to for rating:5- if the number of shifts in which targets are achieved are 91% or

    above of the target4- if the number of shifts in which targets are achieved are between

    81 to 90% of the target3- if the number of shifts in which targets are achieved are between

    71 to 80% of the target2- if the number of shifts in which targets are achieved are between

    61 to 70% of the target1- if the number of shifts in which targets are achieved are less than

    60% of the target

    Number of shifts in a quarter in which targets were achieved

    Total number of shifts in a quarter

    x 100

    x 100

    x 100

  • Quadrant No. Key Performance Indicator KPI Definition Formula

    Mining\37

    Internal Process

    48 Hired HEMM Output per man shift (Open cast)

    Measures the actual overall open cast output per manshift relative to the budgeted overall output. Following scale to be adhered to for rating:5- if the actual OMS achieved is 91% or above of the bugdet4- if the actual OMS achieved is between 81 to 90% of the bugdet3- if the actual OMS achieved is between 71 to 80% of the bugdet2- if the actual OMS achieved is between 61 to 70% of the bugdet1- if the actual OMS achieved is less than 60% of the bugdet

    Actual OMS Budgeted OMS

    49 Updation of face support - Support item

    Measures the number of support items installed and % completion against face progress. Following scale to be adhered to for rating:5- if the number of support items installed is 91% or above of the

    target4- if the number of support items installed is between 81 to 90% of

    the target3- if the number of support items installed is between 71 to 80% of

    the target2- if the number of support items installed is between 61 to 70% of

    the target1- if the number of support items installed is less than 60% of the

    target

    No of support units installed No. of units required to be installed as per support plan

    50 CCDA claim processing

    Measures the degree to which CCDA claims has been processed within the stipulated timelines. Following scale to be adhered to for rating:5- if the number of CCDA claims processed within 15 days is 91% or

    above 4- if the number of value paid orders refunded is between 81 to

    90% 3- if the number of value paid orders refunded is between 71 to

    80% 2- if the number of value paid orders refunded is between 61 to

    70% 1- if the number of value paid orders refunded is 60% or less than

    60%

    Number of CCDA claims processed within 15 days from the

    date of receipt Total number of CCDA claims to

    be processed

    x 100

    x 100

    x 100

  • Quadrant No. Key Performance Indicator KPI Definition Formula

    Mining\38

    Internal Process

    51 Quarterly random testing of Explosive

    Measures the degree to which the quality of explosive is being ensured by doing timely random testing of the same in consultation with CMPDI . Following rating scale to be adhered for rating :5- If percentage is between 91% -100%4- If percentage is between 81%-90%3- If percentage is between 71%-80%2- If percentage is between 61%-70%1- If percentage is 60% or less than 60%

    Actual velocity of explosiveVelocity as per norm

    52 Powder Factor

    Measures the degree to which the explosives are optimally getting utilised to produce optimum level of fragmentation. Following scale to be adhered to for rating:5- if the power quantity being used is 91% or above of the targeted

    quantity4- if the power quantity being used is between 81 to 90% of the

    targeted quantity3- if the power quantity being used is between 71 to 80% of the

    targeted quantity2- if the power quantity being used is between 61 to 70% of the

    targeted quantity1- if the power quantity being used is less than 60% of the targeted

    quantity

    Actual Powder factorTargeted Powder factor

    53 Detonator factor for UG

    Measures the degree to which the explosives are optimally getting utilised to produce optimum level of fragmentation. Following scale to be adhered to for rating:5- if the detonator quantity being used is 91% or above of the

    targeted quantity4- if the detonator quantity being used is between 81 to 90% of the

    targeted quantity3- if the detonator quantity being used is between 71 to 80% of the

    targeted quantity2- if the detonator quantity being used is between 61 to 70% of the

    targeted quantity1- if the detonator quantity being used is less than 60% of the

    targeted quantity

    Actual Detonator factorTargeted Detonator factor

    x 100

    x 100

    x 100

  • Quadrant No. Key Performance Indicator KPI Definition Formula

    Mining\39

    Internal Process

    54 Explosive Availability

    Measures the availability of explosives which is determined by the quantity demanded vis a vis quantity offered for use. Following scale to be adhered to for rating:5- if the quantity of explosives made available is 91% or above of

    the quantity demanded4- if the quantity of explosives made available is between 81 to 90%

    of the quantity demanded3- if the quantity of explosives made available is between 71 to 80%

    of the quantity demanded2- if the quantity of explosives made available is between 61 to 70%

    of the quantity demanded1- if the quantity of explosives made available is less than 60% of

    the quantity demanded

    Quantity of explosives made available (in kg.)

    Quantity of explosives demanded (in kg.)

    55 Coal tub factor

    Measures the efficiency with which tub is being used with regards to the capacity of the tub. Following scale to be adhered to for rating:5- if the quantity of coal reported is 96% or above of the capacity of

    the tub4- if the quantity of coal reported is between 91 to 95% of the

    capacity of the tub3- if the quantity of coal reported is between 86 to 90% of the

    capacity of the tub2- if the quantity of coal reported is between 81 to 85% of the

    capacity of the tub1- if the quantity of coal reported is less than 80% of the capacity of

    the tub

    Actual tonnes of coal reported Number of tubs reported

    x Capacity of tub

    x 100

    x 100

  • Quadrant No. Key Performance Indicator KPI Definition Formula

    Mining\40

    Internal Process 56

    Maintenance of Logbook / Record as per prescribed format

    Measures the number of actual entries that have been made in the log book or records have been kept vis-e-vis the entries that are required to be made in the logbook or records to be kept.Following scale to be adhered to for rating:5- if the actual number of entries available in the logbook is 91% or

    above4- if the actual number of entries available in the logbook is

    between 81 to 90% of the required entries3- if the actual number of entries available in the logbook is

    between 71 to 80% of the required entries2- if the actual number of entries available in the logbook is

    between 61 to 70% of the required entries1- if the actual number of entries available in the logbook is less

    than 60% of the required entries

    Number of actual entries that have been made in the log book or records that have been kept

    properly Number of entries that are required to be made in the

    logbook or records to be kept

    x 100

  • Quadrant No. Key Performance Indicator KPI Definition Formula

    Mining\41

    Learning and Growth

    1 Vocational training index

    Measures the % of achieved trained individuals, out of the total plant trained individuals. Following scale to be adhered to for rating:5- if the number of employees provided refresher training is 100%4- if the number of employees provided refresher training is

    between 96% to 99% of the budgeted employees3- if the number of employees provided refresher training is

    between 91 to 95% of the budgeted employees2- if the number of employees provided refresher training is

    between 85 to 90% of the budgeted employees1- if the number of employees provided refresher training is less

    than 85% of the budgeted employees

    Actual number of employees provided refresher training

    Budgeted number of employees to be provided refresher training

    2 % Periodic medical examination achievement rate

    Measures the % of employees who have been sponsored for periodic medical examination relative to the targeted number of employees to be sponsored. Following scale to be adhered to for rating:5- if the number of employees sponsored is 91% or above of the

    target4- if the number of employees sponsored is between 81 to 90% of

    the target3- if the number of employees sponsored is between 71 to 80% of

    the target2- if the number of employees sponsored is between 61 to 70% of

    the target1- if the number of employees sponsored is less than 60% of the

    target

    Number of employees sponsored for periodic medical examination Targeted number of employees to be sponsored and examined for periodic medical examination

    x 100

    x 100

  • Quadrant No. Key Performance Indicator KPI Definition Formula

    Mining\42

    Learning and Growth

    3 New districts added

    Measures the effectiveness with which the planned number of new districts have been added in the production zone. Following scale to be adhered to for rating:5- if the number of new districts added is 91% or above of the

    target4- if the number of new districts added is between 81 to 90% of the

    target3- if the number of new districts added is between 71 to 80% of the

    target2- if the number of new districts added is between 61 to 70% of the

    target1- if the number of new districts added is less than 60% of the

    target

    Number of new districts added Number of new districts planned to be added

    4 Utilisation of capital budget

    Measures the actual utilisation/expenditure against the provision. Following rating scale to be adhered for rating :5- If percentage is 91% and above4- If percentage is between 81%-90%3- If percentage is between 71%-80%2- If percentage is between 71%-60%1- If percentage is less than 60%

    Actual utilization of budget (in Rs.)

    Allocated capital budget (in Rs.)

    5 % Utilisation of CSR budget

    Measures the degree of delay in implementation of CSR initiatives within the measurement period. Following rating scale to be adhered for rating :5- If percentage is 91% and above4- If percentage is between 81%-90%3- If percentage is between 71%-80%2- If percentage is between 71%-60%1- If percentage is less than 60%

    Actual expenditure on CSR (in Rs.)

    Budgeted CSR amount (in Rs.)

    x 100

    x 100

    x 100

  • Quadrant No. Key Performance Indicator KPI Definition Formula

    Mining\43

    Learning and Growth

    6 Non SAP/Oracle report generation

    Measures the number of non SAP or Oracle reports getting generated relative to planned number of reports to be generated. Following rating scale to be adhered for rating :5- if the number of reports generated is 91% or above of the

    reports to be generated4- if the number of reports generated is between 81 to 90% of the

    reports to be generated3- if the number of reports generated is between 71 to 80% of the

    reports to be generated2- if the number of reports generated is between 61 to 70% of the

    reports to be generated1- if the number of reports generated is less than 60% of the

    reports to be generated"

    Number of reports generated Number of reports to be

    generated

    7

    Year on year reduction in mining related inventory of non moving items (excluding non obsolete items & non insurance items)

    Measures the percentage reduction in inventory of non moving items (excluding non obsolete items & non insurance items) in current year as compared to previous year.Following scale to be adhered to for rating:5- if the reduction in inventory is 10% or more4- if the reduction in inventory is 7 to 9% or more3- if the reduction in inventory is 4 to 6% or more2- if the reduction in inventory is 1 to 3% or more1- if the reduction in inventory is 0%

    Value of non moving items (excluding non obsolete items & non insurance items) in the start of current year Value of non moving items (excluding non obsolete items & non insurance

    items) at the endof year / Closing value of non moving items (excluding non obsolete items & non insurance

    items) in previous year

    x 100

    x 100

  • Quadrant No. Key Performance Indicator KPI Definition Formula

    Mining\44

    Learning and Growth

    8 Year on year reduction in overall mining related inventory

    Measures the percentage reduction in overall inventory value in current year as compared to previous year.Following scale to be adhered to for rating:5- if the reduction in inventory is 10% or more4- if the reduction in inventory is 7 to 9% or more3- if the reduction in inventory is 4 to 6% or more2- if the reduction in inventory is 1 to 3% or more1- if the reduction in inventory is 0%

    Value of overall inventory (excluding obsolete inventory) in start of the current year Value of overall inventory (excluding obsolete inventory) in end of the current year / Value of overall inventory

    (excluding obsolete inventory) at the end of