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2021/24 ANNUAL PERFORMANCE PLAN

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Page 1: PERFORMANCE PLAN - Department of Trade, Industry and

RP384/2019ISBN: 978-0-621-48915-6

NM

ISA

| AN

NU

AL P

ER

FOR

MA

NC

E P

LAN

2021/24

2021

/24

PHYSICAL ADDRESS

CSIR CampusBuilding 5Meiring Naudé RoadBrummeriaPretoriaSouth Africa

POSTAL ADDRESS

Private Bag X34Lynnwood RidgePretoria0040South Africa

CONTACT

Calibration Office: +27 12 841 2102Reception: +27 12 841 4152Fax: +27 841 2131Web: www.nmisa.orgEmail enquiries: [email protected]

ANNUALPERFORMANCE PLAN

Page 2: PERFORMANCE PLAN - Department of Trade, Industry and

Table of Contents

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PART A: OUR MANDATE

1 VISION

2 MISSION

3 VALUES

4 UPDATES TO THE RELEVANT LEGISLATIVE AND POLICY MANDATES

5 UPDATES TO INSTITUTIONAL POLICIES AND STRATEGIES

PART B: NMISA STRATEGIC FOCUS

6 UPDATED SITUATIONAL ANALYSIS

6.1 ORGANISATIONAL STRUCTURE

6.2 PERFORMANCE DELIVERY ENVIRONMENT (EXTERNAL)

6.2.1 International and Regional Participation

6.2.2 The Technical Measurement Environment

6.2.3 The National Function

6.3 ORGANISATIONAL DELIVERY ENVIRONMENT (INTERNAL)

6.3.1 The Organisation

6.3.2 Technical Activities

PART C: MEASURING OUR PERFORMANCE

7 NMISA PROGRAMMES

7.1 RESEARCH PROGRAMME CONTRIBUTIONS

7.2 PROGRAMME BUDGETS

8 PROGRAMME RESOURCE CONSIDERATIONS

8.1 2021/22 TO 2023/24 BUDGET ESTIMATES

9 NMISA PERFORMANCE INDICATORS

9.1 OUTCOMES, OUTPUTS, PERFORMANCE INDICATORS AND TARGETS

9.1.1 Programme Performance Indicators 2021/22

9.1.2 Quarterly Targets 2021/22

9.1.3. NMISA’s contribution to the joint KPIs of the dtic

10 UPDATED KEY RISKS

11 INFRASTRUCTURE PROJECTS

PART D: TECHNICAL INDICATOR DESCRIPTIONS

12.1 INDICATOR PROFILES

12.2 DETAILED INDICATOR DESCRIPTIONS

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NMISA NMISA

Abbreviations and Acronyms

AfCFTA African Continental Free Trade Area

AFRIMETS Intra-Africa Metrology System

AMD Applied Metrology Division

APP Annual Performance Plan

BIPM International Bureau of Weights and Measures

CC Consultative Committee

CEO Chief Executive Officer

CFTA Continental Free Trade Area

CGPM General Conference on Weights and Measures

CIPM International Committee for Weights and Measures

CMC Calibration and Measurement Capabilities

CRM Certified Reference Material

CSIR Council for Scientific and Industrial Research

EHS Environment, Health and Safety

EXCO Executive Committee

HCD Human Capital Development

HR Human Resources

IR Ionising Radiation

ISO International Standards Organisation

KCDB Key Comparison Database

KPI Key Performance Indicator

LED Light Emitting Diode

MAT Materials Characterisation

MRA Mutual Recognition Arrangement

MTEF Medium Term Expenditure Framework

NMI National Metrology Institute

NMISA National Metrology Institute of South Africa

NMS National Measurement Standard

NRCS National Regulator for Compulsory Specifications

OH&S Occupational Health and Safety

OHSAS Occupational Health and Safety Assessment Series

PEM Physical and Electrical Metrology

PFMA Public Finance Management Act

POP Persistent Organic Pollutant

PPP Public Private Partnership

PTS Proficiency Testing Schemes

RIID Regional, International Liaisons and Innovation Division

RMO Regional Metrology Organisation

SADC Southern African Development Community

SADCMET SADC Cooperation in Measurement Traceability

SANAS South African National Accreditation System

SANS South African National Standards

SHEQ Safety Health Environment and Quality

SI International System of Units

SKA Square Kilometre Array

SME Small, Medium Enterprises

SMME Small, Medium and Micro Enterprises

SOE State-Owned Enterprise

TBT Technical Barrier to Trade

TC Technical Committee

the dtic Department of Trade, Industry and Competition

TI Technical Infrastructure

Page 4: PERFORMANCE PLAN - Department of Trade, Industry and

6 7ANNUAL PERFORMANCE PLAN 2021/24 ANNUAL PERFORMANCE PLAN 2021/24

NMISA NMISA

The NMISA Annual Performance Plan

sets out the Institutions ambitions and targets for the year ahead.

explicit manner. The Joint-Indicators cover, among others, the work of sector masterplans, initiatives to boost levels of investment and localisation in the economy, expanding trade within the continent, enabling better local economic development, supporting the growth of new industries (in the green economy and through beneficiation) and building a capable state. In respect of Joint-Indicator 7 for example, all public entities will be required to review their procedures, timeframes for delivery, forms to be filled in and public communication of services to simplify these, make processes expeditious where possible, remove unnecessary red-tape where these exist and make it easier for users to access services. Greater coordination between technical regulators and the sharing of resources and expertise is also required, to build excellent institutions.

This APP is therefore not about many new objectives but rather on a new way of implementation, with the focus on integration, to enhance the development impact of the work. I therefore endorse the work to align the APP of NMISA with the national priorities and accordingly table the APP for NMISA in accordance with the request by the Speaker.

Mr Ebrahim PatelMinister of Trade,Industry and Competition

Date:

This Annual Performance Plan (APP) of the National Metrology Institute of South Africa (NMISA) has been prepared by the management for consideration

by the Executive Authority and tabling in Parliament. The Annual Performance Plans (APP) of public entities identify the outputs, output indicators and targets that an entity aims to achieve in the new financial year. The Executive Authority is responsible to ensure the APP is aligned with the Strategic Plan, the institution’s mandate and government’s priorities and to provide direction on the development and implementation of strategic priorities and policies.

The Covid-19 pandemic changed the landscape within which DTIC-entities operate and they are therefore expected to adjust their operations to address the new environment and new priorities. There is an urgent need to boost levels of economic growth and economic recovery, support transformation and build a capable state.

In particular, the APP for the 2021/22 financial year will need to reflect the policy priorities set out in Budget Vote statements tabled in Parliament during this Administration and those that arise from:

• The Economic Recovery and Reconstruction Plan tabled in Parliament in October 2020 by President Ramaphosa;

• The priorities set out in the 2021 State of the Nation Address;

• The new performance compacts between members of the Executive and the Presidency signed in November 2020; and

• The New District Development Model as an integration of development efforts at local level.

This APP is tabled and updates to the Plan – when these are effected – will be tabled in Parliament in due course, taking account of the above.

As the practical means to ensure alignment between APPs and policy priorities, the Annual Performance Plan for the DTIC itself has sets out the requirement to ensure integration between the work of the department and all public entities that report to it. Seven new Joint-Indicators (J-KPIs) have been developed for the DTIC that contain the major policy priorities and these are expected to be included in the work of the NMISA, with progress against these to be reported to the Ministry on a quarterly basis.

NMISA will be expected to show how, within its legal mandate, it has contributed to the achievement of the outcomes for the following seven Joint Indicators (details of which are contained in more detail in the APP of the department itself):

• Joint Indicator 1: Integrated Support to Drive Industrialisation

• Joint Indicator 2: Contribution to the development of an AfCFTA Export Plan

• Joint Indicator 3: Investment Facilitation and Growth• Joint Indicator 4: Development Model and Spatial

Equity• Joint Indicator 5: Actions to Promote Transformation• Joint Indicator 6: The Green Economy and Greening

the Economy • Joint Indicator 7: Strengthening and Building a

Capable State

In this way, the combined efforts of all public entities will begin to be aligned to the national priorities in a more

– MR EBRAHIM PATEL

FOREWORD BY THE MINISTER

31 March 2021

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NMISA NMISA

The NMISA Strategic Plan and

APP are aligned with the implementation and acceleration of the dtic’s Reimagined Strategy.

• Green economy interventions• Strengthening agriculture and food security• Strengthening the capacity of the State• Skills development• Economic Diplomacy, and further integration into the

African Continent

The Board is committed to ensure that NMISA makes a valuable contribution to the 6th Administration’s plans to grow South Africa’s economy through industrial development and strengthening of South Africa’s trade and investment links with key economies.

Ms Jabu Mogadime Accounting Authority

NMISA, an entity of the dtic, underpins all accurate measurements for the country and region. The organisation was established by government under the Measurement Act to link South Africa to the International System of Units (SI). This link is crucial in providing the necessary quality assurance to South Africa’s trading partners, regionally and internationally, and is crucial in negating technical barriers to trade. As part of the South African quality infrastructure, NMISA keeps, develops, maintains, and disseminate the National Measurement Standards. The role of this Institute will become more pronounced with the AfCFTA coming into effect, as the need for continental leadership in measurement science will be vital to protect South Africa and the region from an influx of sub-standard products into this lucrative, newly unified market.

“This is Africa’s moment to build resilient, innovative economies on the back of the large markets that the free trade agreement puts in place. It will take dedication and disciplined implementation over the next few years to fully realise the benefits” Minister Ebrahim Patel (4 January 2021)

NMISA is in its 3rd year of implementing its 5-year strategy for the period 2019/24. The key focus for 2021/22 is to develop Applied Metrology, which expands on the entity’s core scientific metrology product and service offerings.

NMISA is on track to realising its strategic objectives for this period, although faster progress is needed in the efforts to entrench metrology as key support infrastructure in the regulatory environment.

The year 2020/21 brought unexpected challenges as the response to the COVID-19 pandemic forced the organisation to implement remote working for most of its employees, whilst maintaining a safe working environment for necessary onsite work. This has been done successfully and the productivity gains from a more flexible work environment will be incorporated into post-pandemic work processes.

The organisation will continue working with the various government departments and regulators to provide fit-for-purpose measurement services in support of local manufacturing, health and safety, food safety, energy security, telecommunications, and environmental protection.

The NMISA Strategy is aligned with the implementation and acceleration of the dtic’s Reimagined Strategy, with a specific focus on the following;

• Employment orientated strategic localisation, reindustrialisation and export promotion

• Energy security

– MS JABU MOGADIME

OVERVIEW BY THE CHAIRPERSON

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NMISA NMISA

• Conformity Assessment Support (reference measurements and standards for agricultural

processing activities, food safety, medical audits and quality control, and safety in industrial processes)

• A National Training Centre (training and consultancy services to local scientists,

engineers and technologists, and professionals from other regional measurement institutes)

The COVID-19 pandemic brought unprecedented changes to the operations of NMISA. A robust IT system allowed the Institute to implement remote working almost instantaneously while safety protocols were developed and implemented to ensure that NMISA can keep laboratories operational to continue measurement support for essential national services. Technical projects have been reprioritised to aid the national response to the pandemic, allocating resources to projects on ultraviolet germicidal disinfection studies, guidance on accurate infrared temperature screening for COVID-19, reference mixtures for medical gasses, chemical analysis of sanitiser solutions and the calibration of ventilators. These measures will continue into the 2021/22 financial year.

Maintaining the year-on-year growth rate in performance outputs whilst responding to the pandemic within the financial constraints, is achieved through accelerated implementation of a matrix organisational system, as well as implementation of a new enterprise resource planning system effective 1 April 2021. This allows the organisation to apply it resources optimally, upskilling employees where needed, in order to respond to changes in its business environment faster and more effectively.

While acknowledging the severe economic impact brought about by the pandemic, we are mindful of the opportunities that it presented to review and adapt our way of work to be more efficient and conducive to transformation into a digital economy. Our resilience is driven by dedicated employees working together and joining all South Africans in proudly building local and regional capacity.

Mr Ndwakhulu Mukhufhi Accounting Officer, NMISA

This year, the National Metrology Institute of South Africa enters the third year of growing its business under its ambitious five-year strategic plan defined

in 2019/20. Its objectives of: enhancing measurement services for regulatory development and compliance; consolidating metrology support for SOEs to ensure efficient shared services; expanding its capabilities to provide new, niche measurement solutions - beyond calibration - to industry and especially SMEs; aligning with the legal metrology function in South Africa to support the Legal Metrology Act; and leading the development of internationally recognised measurement infrastructure on the continent to support the implementation of the AfCFTA; have already delivered significant returns. NMISA achieved increased value to its clients and stakeholders, resulting in an 83% increase in income from rendering of services from 2016 to 2020. This whilst being committed to good governance, maintaining an unqualified audit opinion with no findings for 4 years.

This deliberate change in strategic direction has positioned NMISA well, as a capable state entity, to

EXECUTIVE SUMMARY BY THE CEO – MR NDWAKHULU MUKHUFHI

Good decisions depend on good

measurements in almost all aspects of social and economic activity: from production to trade, from science to education to job creation, from medical diagnosis to treatment, from regulation to law enforcement.

contribute meaningfully to the Government’s Economic Reconstruction and Recovery Plan. I echo President Cyril Ramaphosa’s statement to Parliament on 15 October 2020: “Our recovery will be propelled by swift reforms to unleash the potential of the economy and supported by an efficient state that is committed to clean governance. It will be transformative. It will be inclusive. It will be digital, green and sustainable, and it will invest in our human capital to lay the foundations for the future.”

Good decisions depend on good measurements in almost all aspects of social and economic activity: from production to trade, from science to education to job creation, from medical diagnosis to treatment, from regulation to law enforcement. As the highest authority on accurate measurement in South Africa, NMISA’s focus for 2021/22 will be to apply measurement science to enhance local industrial capability, reducing reliance on imported commodities and expertise, in the following sectors:

• Materials Metrology and Services (supporting local, additive manufacturing, and materials

beneficiation)

• Agriculture, Food and Environmental Monitoring (enabling local farmers and producers to meet food

safety and export regulations; aiding reliable air pollution data)

• Health and Safety (providing for reliable results obtained from medical

instrumentation to facilitate accurate diagnosis and correct treatment, especially in response to the COVID-19 pandemic)

• Energy Efficiency (measurement support for the evaluation and

implementation of energy saving and clean energy technologies; measurement services to assist in assuring the stability of the national electricity grid)

• Digital Economy (reliable telecommunication devices; high-accuracy

time synchronisation of digital events; data consumption measurement)

• Law Enforcement (accurate blood alcohol measurements, accurate speed

measurements, reference materials for forensic analysis (illicit drugs) and contributing to consumer protection in trade)

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NMISA NMISA

OFFICIAL SIGN-OFF

It is hereby certified that this Annual Performance Plan:

• Was developed by the management of NMISA under the guidance of the Board and the Board Chair, Ms J Mogadime.

• Takes into account all the relevant policies, legislation and other mandates for which the NMISA is responsible. • Accurately reflects the impact, outcomes and outputs which NMISA will endeavour to achieve given the resources

made available in the budget for 2021/22 – 2023/24.

Dr Jayne de VosDirector AMD

Mrs Natasha van der WaltDirector SBDG

Mr Teboho Mthombeni Director CS

Mr Mogau SehlapeloChief Financial Officer

Dr Wynand Louw Director RIID

Mr Ndwakhulu MukhufhiAccounting Officer

Mr Benjamin van der MerweDirector PEM

Ms Jabu Mogadime Accounting Authority

Dr Jessie PillayActing Director CMM

Approved by:

Mr Ebrahim PatelExecutive Authority

13ANNUAL PERFORMANCE PLAN 2021/24

NMISA

Page 8: PERFORMANCE PLAN - Department of Trade, Industry and

PART AOUR

MANDATE

“The successful execution of NMISA’s mandate relies on a competent, healthy, and sustainable workforce.”

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NMISA NMISA

1. Vision

To be the leading metrology and measurement centre of excellence on the African continent, connecting Africa to the World

2. Mission

To consistently deliver outstanding innovative and internationally comparable measurement solutions that support regional and international trade, people’s quality of life, and enable the protection of the environment

3. Values

• Quality• Measurement excellence• Social responsibility• Economic prosperity • Good governance

4. Updates to the Relevant Legislative and Policy Mandates

NMISA was established and is fulfilling its legal mandate under the Measurement Units and Measurement Standards Act, Act No. 18 of 2006. In 2018, the international metrology world took a unanimous decision to revise the SI, which came into effect on 20 May 2019, internationally recognised as World Metrology Day. In accordance with the Act, Measurement Units and National Measurement Standards, including new updates, are gazetted. NMISA is responsible for maintaining the Measurement Units in accordance with the revised SI and ensuring that all international developments in units are appropriately legislated.

The dtic has initiated a revision of the Measurement Act to align it with the latest international and local best practises. The main aspects to be addressed include: the role of NMISA in providing measurement services and traceability to government departments; measurement facilities (police forensics, department of health forensic laboratories, department of transport law enforcement agencies, etc.); and the provision of metrology shared services to SOEs. Finally, better alignment with the Legal Metrology Act will be considered.

ACT PURPOSE

Legal Metrology Act, (Act No. 9 of 2014)

The Legal Metrology Act provides for the administration and maintenance of legal metrology technical regulations to promote fair trade, for public health and safety, the protection of the environment and to provide for matters connected therewith. NMISA has extensive metrology laboratories, standards, and equipment, together with a solid base of scientific metrology skills, knowledge, and capacity to support Legal Metrology in health, safety and environment measurements.

The Disaster Management Act No. 57 of 2002

Since the outbreak of the COVID-19 pandemic in South Africa, NMISA re-prioritised its technical projects to allocate resources to projects on ultraviolet germicidal disinfection studies, guidance on accurate infrared temperature screening for COVID-19, reference mixtures for medical gasses, chemical analysis of sanitiser liquids and gels and the calibration of ventilators. These measurement service offerings enable local manufacturers to meet product specifications and quality standards to reduce dependence on international supply. The pandemic has highlighted the importance of a quality infrastructure and the need for reliable metrology services.

ACT PURPOSE

Hazardous Substances Act, No. 15 of 1973, Regulation No. R. 247, 26 February 1993

NMISA provides measurement traceability and calibration of equipment used for monitoring of ionising radiation.

The Civil Aviation Act No. 13 of 2009

NMISA provides measurement traceability contributing to safety and security throughout the civil aviation industry as well as measurement training courses for aviation technicians.

The Foodstuffs, Cosmetics and Disinfectant Act 54 of 1972 as amended

NMISA value assigns elements in food matrices and provides proficiency testing schemes in support of food labelling as required and published by the Department of Health regulations relating to the labelling and advertising of foodstuffs.

Independent Communications Authority of South Africa Amendment Act 2 2014

The introduction of remote working arrangements to minimise physical contact between people while the COVID-19 pandemic is prevalent, has increased the demand for stable and reliable mobile data services at an affordable cost. Those employees, students and learners who have ready access to mobile data in sufficient quantities to support their work or learning activities, have a distinct advantage over those that do not. NMISA has signed an MOU with ICASA to establish a joint project to investigate and develop a verifiable mobile data measurement solution to enable independent end user verification of the accuracy of mobile data usage statements.

Court Rulings The Hendrik’s Judgement in the Western Cape High Court in September 2011 led to the newly revised SANS 1793: 2013 (The specification for evidential breath analysers).

The Hendriks Judgement meant that no evidential breathalysers were calibrated in South Africa from 2011. Following on this review, tests were completed on a new generation breathalyser required by the SANS regulations and NMISA now calibrates the new breathalysers in support of law enforcement.

The withdrawal of all criminal proceedings against a motorist caught speeding using a specific measuring device in the case of the State vs Zabeer Khan in May 2019.

To address the requirement for measurement traceability for speed measurement devices, NMISA established a facility to calibrate such equipment as there is no other local facility that can calibrate to the new specification.

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5. Updates to Institutional Policies and Strategies

NMISA is a Type 3A public entity, managed by a Chief Executive Officer (CEO), supported by an executive management team and governed by the NMISA Board. The organisational structure is shown in Figure 1 (Part B). The structure of the Executive Management level was changed to reflect the Strategic Goals set out in the Strategic Plan 2019-2024:

Strategic Goal 1: Metrology for Regulatory purposes and in support of government laboratories: for compliance and for development of regulations.

Strategic Goal 2: Metrology consolidation for SOEs to provide efficient shared services.Strategic Goal 3: Metrology for Industry including assistance to SMEs to provide appropriate services in support of

manufacturing, beneficiation and export.Strategic Goal 4: Strategic alignment with the legal metrology function in the country to enhance the application of

advanced scientific and applied metrology to support the implementation of the Legal Metrology Act.

NMISA has identified and prioritised measurement projects that support the quality assurance of locally manufactured and imported products essential in the national effort to respond to the COVID-19 pandemic. It supports the fight against the COVID-19 pandemic at all levels that require accurate measurement and is at the disposal of any national project where it can make a substantial contribution with its international networks and access to expertise worldwide.

NMISA is developing health screening scanners that will incorporate different health measurement parameters beyond only surface temperature in the screening process. The NMSs for these different parameters are ready to support measurement for the development of locally manufactured devices. NMISA also offers the following services that can contribute towards the fight against COVID-19: ultraviolet germicidal irradiation measurements; analytical services for evaluating sanitising solutions; primary gas (oxygen) reference mixtures (oxygen as required in treatment protocols, etc.); calibrate oxygen flow; provide advice on the procurement and use of screening devices; and provide assistance and calibration for and acts as a consultant to the procurement and use of temperature and other measurement devices to government and the private sector.

The successful execution of NMISA’s mandate relies on a competent, healthy, and sustainable workforce. To provide for the safety of all employees, NMISA implemented new protocols including remote working for most employees, while maintaining a safe environment for necessary onsite work. The pandemic also highlights the importance of adaptability and the urgency of South Africa’s move towards the 4th Industrial Revolution.

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PART BNMISA

STRATEGICFOCUS

“Competitive manufacturing relies on accurate, internationally comparable measurement. Without a measurement infrastructure it is difficult for the

country to manufacture to international specifications.”

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NMISA NMISA

6. Updated Situational Analysis 6.1 Organisational Structure

One of the roles of NMISA is to ensure that measurements performed nationally (and regionally) are accurate and internationally acceptable. This enables trade, component manufacturing, the legal acceptance of measurement results for law enforcement, accurate measurement in environmental monitoring and safety, and health care.

NMISA was established under the Measurement Units and Measurement Standards Act, No. 18 of 2006 (The Measurement Act) to provide for the use of measurement units of the International System of Units (SI) and to designate other measurement units for use; to provide for the designation of the national measurement standards (NMS); and to provide for the keeping and maintenance of the NMS.

NMISA has established an organisational structure that supports the effective delivery of this mandate and reflects the Strategic Goals set out in the NMISA Strategic Plan 2019-2024. The organisations current Governance Structure is presented in Figure 1.

Figure 1. Governance Structure

Minister the dtic

Board of Directors

CEO

Mr E Patel

Chairperson: Ms JV Mogadime

Mr N Mukhufhi

EX

EC

UT

IVE

A

UT

HO

RIT

YA

CC

OU

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ING

A

UT

HO

RIT

YA

CC

OU

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O

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ICE

RE

XE

CU

TIV

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AN

AG

EM

EN

T

Social & Ethics Sub-Commitee

Personal Assistant To

Ceo

Audit & Risk Sub-Committee

Manager Internal Audit

CFO

Director: Regional, International Relations & Innovation

Director: Strategy, Business

Development & Governance

Director: Chemical, Material &

Medical Metrology

Director: Physical & Electrical

Metrology

Director: Applied

Metrology

Director: Metrology for Regulations

Director:CorporateServices

Technical Sub-Committee

HR & Remuneration

Sub-Committee

CompanySecretary

Ms L Lankalebalelo

Ms C Matimbe

Mr P Mohlomi

Mr J Lesolang

Mr C Sehlapelo Dr W Louw Ms N van der Walt Mr B van der Merwe Mr T Mthombeni Dr J de Vos

VacantPlanned

Dr T DemanaMs N Mfabana

Ms B Mkhize

NMISA’s management has restructured the organisation’s strategic goals into functional areas (divisions) within its matrix structure to ensure the maintenance of the National Measurement Standards (NMS) in support of Scientific Metrology and to optimise the dissemination, standardisation, reference measurement and calibration to industry by streamlining Applied Metrology into a separate division with dedicated centres. This is necessary to ensure confidence in measurement and underpins a client centric approach, by aligning the organisation and projects to deliver on the new client strategy. This is facilitated through its calibration, measurement, and training programmes to ensure traceability to internationally recognised standards, through mutual recognition agreements with many other countries and organisations and in support of Legal Metrology and our South African Regulatory Framework.

Figure 2. Technical Organisational Structure

NMISA will continue to perform research and develop activities in thematic programmes to deliver outcomes such as improved NMS, certified reference materials and measurement solutions to industry in a matrix structure. Benchmarking at regional and international level to establish the required level of NMS and services for the South African and regional economy is also captured in the thematic programmes.

The Strategy, Business Development and Governance Division guides new business development, provides market and impact information that is required for decision making, facilitates client service delivery and ensures legislated reporting to the shareholder.

The dissemination and measurement services are coordinated in dedicated sector-based Centres under the Applied Metrology Division. Quality infrastructure interaction, international liaison, and regional integration are conducted by the Regional, International Relations and Innovation.

Manager: Finance and

Assets

Manager: Supply Chain and Logistics

CFO (Financial and supply chain management,

receivables and logistics)

Director: Regional International Relations and

Innovation (Metre convention

and technical infrastructure,

strategic partnership knowledge and

project management)

Director: Strategy, Business

Development and Governance

(CEO’s Office: governance and

compliance, industrial relations, strategy

coordination)

Director: Corporate Services

(Organisational efficiency, operational systems and facilities

support, service delivery satifaction,

international and extemal)

Director: Chemical,

Material and Medical Metrology (Scientific progress,

international equivalence, local

relevance)

Director: Physical and Electrical

Metrology (Scientific progress,

international equivalence, local

relevance)

Director: Applied Metrology

(Products and services centres and conformity assessment)

Director: Metrology for Regulations

CEO

Manager: Strategic

Relations and Partnerships

Manager: Analytical

and Material Sciences

Manager: Quantum

Technologies

Manager: Audit and Legal Services

Manager: Infrastructure

Support Services(Facilities HVAC)

Manager: Governance, Risk and Compliance

Manager: Human Resources

Manager: Information Technology

Manager: Business

Development, Marketing and

Public Relations

Manager: Knowledge, Innovation and Project

Management

Manager: Bio Medical Sciences

Manager: Mechanical and

Engineering

Manager: National Service Centre

Manager: Regional Reference Institute

Manager: Production of Reference Materials and Standards Centre

Manager: Support and System Development Centre

(Logistics: assitance provided by receptionist and other Call Centre operations)

Manager: Metrology Training Centre(Tertiary and secondary training programmes)

Manager: Industry Metrology Laboratory(Logistics Support: packaging and shipment of artifacts, including customer equipment and comparisons )

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6.2 Performance Delivery Environment (external)

The trade of goods and services around the world is the lifeblood of the global economy, and is increasingly important to domestic economic growth, productivity and investment opportunities. For customers to consider trade to be fair and benefit from it, for component manufacturing to be effective and efficient and for effective health care and the protection of the environment, measurements taken in different parts of the world need to be accurate, equivalent to each other, and accepted by each country. Important decisions (economic, environmental, social and medical) are based on measurement results.

Recently the COVID-19 pandemic has shown the important role of NMIs and the global measurement network to quickly respond to challenges of locally producing treatment or protective equipment. NMISA contributes to these national priority programmes, all government key priorities and the National Development Plan (NDP) and has aligned its key programmes to the re-imagined Industrial Strategy and the goal of the National Industrial Policy Framework to “help prevent” industrial decline and support the growth and diversification of South Africa’s manufacturing sector.NMISA has a very specific role in this context: without a measurement infrastructure it is difficult for the country to manufacture to international specifications and tolerances, and to ensure the integrity of commodities, locally and for the export market. Competitive manufacturing relies on accurate, internationally comparable measurement that is achieved through the establishment of the “traceability” of the measurement result to the SI or internationally agreed references.

South Africa is a signatory to the Metre Convention, a treaty dating back to 1875. Under this Convention the International Bureau of Weights and Measures (BIPM) was created to act in matters of world metrology, particularly concerning the demand for measurement standards of ever-increasing accuracy, range and diversity, as well as to address the need to demonstrate equivalence between national measurement standards. The SI was also established under the Metre Convention and is overseen by the International Committee for Weights and Measures (CIPM). The whole system is governed by the General Conference on Weights and Measures (CGPM), whose members are the states that signed the Metre Convention. South Africa acceded to the treaty in 1964 and in 1999 NMISA signed the CIPM Mutual Recognition Arrangement (MRA). The CIPM MRA gives users reliable quantitative information on the comparability of national metrology services and provides the technical basis for wider

agreements negotiated for international trade, commerce, and regulatory affairs. It is the basis for the international acceptance of National Measurement Standards and for calibration and measurement capabilities (CMCs) and calibration and analysis certificates issued by NMIs.

As the custodian of the South African NMS, NMISA develops and maintains primary and secondary standards for South Africa and establishes their comparability to other national measurement standards. These standards are disseminated to South African industry through a range of services and products and in the case of a measurement dispute, reference analyses are provided to ensure conformity.

Regionally NMISA is the main provider of traceability to the SI for Sub-Saharan Africa and in response to the African Continental Free Trade Area, is developing measurement capabilities that would be required nationally and for Africa, in a custom-free trade area.

Nationally NMISA aligned its activities to the Re-imagined Industrial Strategy Plan of the 6th Administration, with a specific focus to support the dtic’s goal of building mutually beneficial regional and global relations to advance South Africa’s trade, industrial policy and economic development and build the state’s capacity. NMISA has aligned its activities with Government’s Economic Reconstruction and Recovery Plan, as well as with the District Development Model to assist government in improving inclusion.

NMISA strategic goals (page 18) as planned in the Strategic Plan 2019/24 were designed to support 6th Administration efforts to accelerate economic growth, support regulation to build a capable state, consolidate shared resources and assist SMEs. The Goals align to the National Development Plan and the dtic Strategic Objectives, and contribute to the MTEF. This is done through NMISA’s 8 Applied Metrology Centres (Client Offerings), deriving traceability from the NMS realised within the two Technical Divisions and enabled by the output from the research and development projects in the Thematic Programmes.

Technological advances over the past decade are placing stringent demands on metrology. New areas in metrology, such as nanotechnology, optical techniques, quantum-based technologies, and material sciences, are developing rapidly and require new measurement methods and measurement standards. In response, NMISA is investing in and actively pursuing opportunities for collaboration with their international partners and peers to pool resources.

6.2.1 International and Regional Participation

NMISA ensures that the interests of South Africa, SADC and Africa are protected at the highest possible level internationally. The CIPM has established ten Consultative Committees (CCs) to oversee and arrange for the comparison of national measurement standards. The CCs bring together the world’s experts in their specified fields as advisers on scientific and technical matters and are pivotal in the arrangement of key comparisons that compare the measurement capabilities and determine the measurement equivalence of national measurement standards. NMISA has full membership of nine of the 10 (ten) CCs, guest membership of the 10th (Consultative Committee for Units) and membership of the CIPM. NMISA’s position has further been strengthened through NMISA’s own Dr Wynand Louw holding the strategic position of Presidency of the CIPM.

Membership of the CCs allows NMISA to give input to strategies and participate in the comparison of NMS and measurement capability at the highest international level, i.e., a direct comparison to the NMS of developed countries and developing countries, which includes all the major trading partners of South (and Southern) Africa. In the absence of membership of a CC and its working groups, NMISA will have to wait for a second round of comparisons in a Regional Metrology Organisation (RMO) such as AFRIMETS, where the “second tier” NMIs compare their standards. As the only NMI in Africa with membership of all the CCs, NMISA provides the link to the international measurement system for Africa and thus plays a leading role in the development of metrology infrastructure in Africa, especially in support of South Africa’s immediate neighbours in the SADC. This is crucial for successful implementation of regional free trade agreements. This role is emphasised in the dtic’s strategic goals and South Africa’s contribution towards mutual acceptance of testing results in the region (Regional Integration).

NMISA uses its leadership role in SADCMET and AFRIMETS, the sub-regional and continental RMOs, to ensure that the interests of the country are protected and that trade deals are fair and just.

6.2.2 The Technical Measurement Environment

Participation in international activities at Consultative Committee and Technical Committee (CC and TC) levels serves to benchmark South Africa’s capability to compete in measurement equivalence that directly impacts on our

ability to disseminate traceability to the country. To do this, metrologists must be extremely proficient at measurement science and techniques. It also requires sophisticated techniques, time, funding and planning to respond to the international call for participation with assured availability of scientists and laboratory resources. This must be balanced with national collaborative projects and research projects that are on-going as part of the performance requirements for each laboratory.

Training and development of young scientists remains critical as metrology skills are not readily available in the market, especially among young black professionals. An integrated training and development plan was created to assist each metrologist, whether experienced or new in the field, in improving skills and ensuring a pipeline of young metrologists through the bursary program, training in metrology and internships. These young professionals are provided with skills suited to industry and where possible appointed as metrologists. It is in the ambit of those young professionals to grasp the learning opportunities afforded them.

6.2.3 The National Role

The NMSs maintained and disseminated by NMISA directly or indirectly underpin the daily activities of South Africa on almost all levels. As one of the dtic’s Technical Infrastructure (TI) entities, the activities of NMISA are critical to the success of the other TIs. Standardisation, metrology, conformity assessment and accreditation are the key factors in the implementation of free trade agreements between countries or economic trading blocks. NMISA develops new NMSs and services in line with industrial requirements and contributes to the implementation of the AfCFTA. NMISA provides measurement services to enable several acts and regulations, ranging from the Occupational Health and Safety Act (Act 85 of 1993) to the Atomic Energy Act (Act 90 of 1967). It serves the more than 1 300 accredited commercial laboratories in South Africa and provides measurement and measurement assistance to over 400 industrial companies.

The national significance of NMISA is illustrated by the fact that South Africa has a credible, domestic measurement system that facilitates and ensures trade, commerce, manufacturing, services and consumer and environmental protection.

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6.3 Organisational Delivery Environment (internal)

6.3.1 The Organisation

NMISA manages its Research and Development activities through a matrix structure and programmes.

Maintenance of the national measurement standards is performed in two technical Divisions, namely:

• Chemical, Materials & Medical Metrology; and• Physical & Electrical Metrology.

The dissemination activities (products and services) are delivered by the Applied Metrology Division through the centres whose main clients are government laboratories, SOEs, academia, industrial and regional laboratories (refer to Figure 2), as well as businesses that require traceability services.

The research and development of new products and services (including new and improved NMS) is coordinated through projects that are run in the NMISA thematic programmes and handed over to either the Applied Metrology Division (Service to Clients) or the Technical Divisions (Maintenance of NMS) upon conclusion. The multi-disciplinary Project Teams are constituted from the different NMISA technical areas and support services in order to fully benefit from the advantages of a Matrix Organisational Structure.

The thematic programmes are:

• Green Economies• Manufacturing Competitiveness• Quality of Life• Reference Materials• Revision of the SI• Energy Efficiency• Advanced Measurement Solutions• Regional Integration

The strategic partnerships with organs of the Metre Convention, Higher Education Institutions, Research Institutes, the Technical Infrastructure, regional and international institutes, and knowledge management, are managed by the Regional, International Liaisons and Innovation Division. RIID ensures that NMISA is appropriately linked to the international metrology fraternity, fosters collaboration with other NMIs and source funding from development partners. It coordinates the

activities of NMISA in the other Technical Infrastructure institutions and manages the relationship with the sub-regional (SADCMET) and regional (AFRIMETS) metrology organisations.

The Strategy, Business Development and Governance Division coordinates the implementation of the NMISA strategy plan, guides new business development, monitors client service and satisfaction, gathers market intelligence and coordinates marketing and sales. The Division supports the products and services disseminated through the Scientific and Applied Metrology Divisions. The technical activities are further guided and supported by the Finance and Corporate Services Divisions.

NMISA adheres to a total quality management system managed by the SHEQ office; that coordinates all matters relating to accreditation of technical competencies, health and safety of staff, and the environment. A total of 19 laboratories are accredited to ISO/IEC 17025:2017 by SANAS. In addition, two laboratories are accredited against ISO 17034 to produce certified reference materials. Accreditation to ISO/IEC 17043 (for conducting proficiency testing schemes) has being attained for the laboratories providing PTs. NMISA has further achieved certification of its occupational health and safety (OH&S) and EHS management system guided by ISO 14001 and OHSAS 18001.

6.3.2 Technical Activities

NMISA delivers its services through:

Calibrations: Delivering direct traceability to the national measurement standards (NMS), NMISA serves the accredited calibration and testing laboratories by performing calibrations to the highest accuracy (smallest uncertainty). Calibration is also provided directly to industry in cases where there are no accredited calibration laboratories, or when the desired accuracy can only be provided by NMISA, or where a new service is needed in a very short time.

Reference Measurements and Certification of Reference Materials: NMISA provides reference measurements and analysis according to its calibration range and services. In addition, NMISA has built capability to value assign chemical samples and gas mixtures for customers, including purity. This capability allows NMISA to produce pure standard CRMs or calibration solutions and Primary Reference Gas Mixtures (PRGMs) that are internationally recognised and accepted.

Measurements, Testing and Analysis: NMISA offers advanced measurement services to industry. This includes method development for customers to assist with problem solving and performing analysis in support of research projects.

Training and Consultancy: The expertise residing in the staff of NMISA is an important contribution to the development of a skilled and capable workforce through training in measurement science. NMISA assists SADC and Africa in capacity building by providing consultation services and training to their metrologists and providing a national metrology Training Centre for South African metrologists and analysts. Special development projects to assist SMEs have been created. NMISA staff also participate as invited lecturers in graduate courses at numerous universities, and NMISA is the official partner of the Metrology and Applied Science Research Unit (MeASURe) of the University of Cape Town.

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PART CMEASURING OUR

PERFORMANCE

“NMISA has adopted the balanced scorecard approach, measuring performance in four key areas - international agreements and participation,

stakeholders and customers, organisational development, and financial and business processes.”

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7. NMISA Programmes

7.1 Research Programme Contributions NMISA contributes to Government’s key priorities and the national outcomes and has aligned its key programmes to the Re-imagined Industrial Strategy, the Master Plans, the Economic Reconstruction and Recovery Plan and NSI goals with a special focus on the following 8 strategic programmes for Applied Metrology Services:

• Material Science and Services• Agriculture, Food and Environmental Monitoring• Health and Safety• Energy Efficiency • Digital Economy• Conformity Assessment Support• Law Enforcement• Training and Knowledge Services

The purpose of each of these programmes, their strategic deliverables, links to the NMISA strategic objectives, and in turn their links to the strategic objectives of the dtic, are presented in the following tables. These 8 programmes are enabled by traceability to the relevant NMS and output from research and development projects. The estimated operational cost for the period 2021/22 for each programme is displayed as a percentage of the total operational cost of all 8 programmes.1

1The budget allocations given in the accompanying tables are estimates obtained from operational plans. Following the implementation of an Enterprise Resource Management System in 2021/22, more accurate information will be available for inclusion in the Annual Performance Plan for the next financial year.

MATERIAL SCIENCE AND SERVICESSub-Programmes: 1. Materials Characterisation

2. Advance Materials Development3. Materials Property Testing

Purpose:

Materials Characterisation unit is equipped to provide services to industry in support of additive manufacturing, automotive industry, mining sector, nano metrology and electrochemistry among other commercial businesses. Materials Metrology assists industry and academia in gaining deeper knowledge and understanding of manufactured materials, through state-of-the-art characterisation techniques. NMISA provides working solutions to real problems for both industry and academia.

STRATEGIC DELIVERABLES:LINK TO NMISA STRATEGIC

OBJECTIVES:LINK TO THE DTIC STRATEGIC

OBJECTIVES:

1. A suite of Materials Characterisation services provided to industry for compositional, structure of the surface, powder or bulk material.

Metrology for industry including assistance to SMEs to provide appropriate services in support of manufacturing, beneficiation, and export

Economic transformation and job creation

2. Developmental work which complements the Materials Characterisation project, some of which will include Thin Films and Bio Sensors.

3. Non-destructive testing of materials, failure analysis, quality control; and vibration testing (accelerated life testing). Testing capabilities will include CT scanning (computed topography scanning), coordinate measuring and tensile and stress testing.

Input from Technical Projects:

TRACEABILITY LINKS TO NMS: DEVELOPMENT PROJECTS:

22T1N5002 iMAT NMS 22T1A2310 Materials Characterisation (surface and structure)

22T1N3013 NMS for Ultra-sound and Underwater Acoustics System

22T1R2202 Advanced Materials

22T1N3002 NMS for force and torque 22T1R3202 Hydrostatic Weighing

22T1N3014 NMS for vibration 22T1B6013 SARIR Material Characterisation Initiative

22T1N3007 Optical Radiation NMS 22T1A2304 Vibrations Calibrations

Explanation of Planned Performance:

Materials Characterisation presents a service offering where the primary focus is revenue generation. Currently, the analyses of materials extend across numerous local sectors, but the planned performance is also dependant on service offerings to an international market. On the local front, support is provided to industry where failure analyses, identification of elements in bulk or nano- material, surface characterisation for quality control and optimisation for sensor technology contributes to the GDP. International participation in comparative testing ensures relevance of the local service offering which translates into additional revenue. Furthermore, the planned accreditation of the particle size distribution (PSD) laboratory promises increased revenue for this service offering.

Funding Allocation (2021/22):Opex Budget1: R3 450 100

16%

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AGRICULTURE, FOOD AND ENVIRONMENTAL MONITORINGSub-Programmes: 1. Food and Feed Safety and Labelling

2. Environmental Monitoring and Waste Management

3. Agricultural Production and Processing4. Pharmaceuticals and Cosmetics5. Earth Observation

Purpose:

Supports food safety and feed-and-food trading in the AfCFTA. In addition to filling gaps in regional testing capabilities, and provision of Reference Measurements, provides SOEs and Government laboratories with support and shared services. The list of potentially hazardous chemicals that we are exposed to (both naturally occurring and anthropogenic) is ever increasing. NMISA is developing the capability to provide comparable data that will assist Government to address compliance matters that are becoming critical in trade negotiations and overcoming technical barriers to trade (TBTs). The existing reference materials and measurements, in addition to those that are being developed or enhanced, supports the agricultural, manufacturing, consumer protection and trade sectors by being available to commercial laboratories that provide industry with reliable measurement values.

STRATEGIC DELIVERABLES:LINK TO NMISA STRATEGIC

OBJECTIVES:LINK TO THE DTIC STRATEGIC

OBJECTIVES:

1. Establishing the Regional Reference Institute (RRI) Analytical Reference Laboratory (ARL) to provide analytical reference measurements/standards in support of Food and Feed Reference Materials and Reference Measurements

Metrology for Regulatory purposes and in support of government laboratories: for compliance and for development of regulations

Building a capable, ethical, and developmental state

2. The RRI ARL to provide analytical reference measurements/standards for Environmental Monitoring

3. Reference measurement/calibration for new product development in agricultural production and processing and support for small farmers (SMMEs)

4. Reference measurement/calibration for new product development, support for SMMEs and importers of raw materials (cosmetics, pharmaceuticals and essential oils)

5. Reference measurement/calibration in support of satellite imaging and environmental impact (climate change)

Input from Technical Projects:

TRACEABILITY LINKS TO NMS: DEVELOPMENT PROJECTS:

22T2N5004 Organic NMS 22T2R2101 Food contaminants

NMISA TQM ORG\GEN-0020 Rev 9

Register of primary reference materials

Explanation of Planned Performance:

Fill gaps in the national and regional measurement capabilities, increase measurement accuracy through the provision of reference materials, standards and proficiency testing to facilitate broad-based economic participation and effective trade. There is a shortage of reference materials and measurements that would allow testing laboratories to better assess the accuracy of measurement results, continuously monitor performance of analytical procedures utilising appropriate matrix reference materials. These shortages have been addressed through the establishment of NMISA’s RRI and reference material programme.

Funding Allocation (2021/22):Opex Budget1: R4 331 000

21%

HEALTH AND SAFETYSub-Programmes: 1. Medical Instruments and Devices

2. Healthcare3. Radiation Safety and Laboratory

Medicine

4. Air, Surface and Water Disinfection5. Medical Gasses6. Safety

Purpose:

In the medical profession, inaccurate measurement can result in death. Whether from a medical device measuring inaccurately to a clinical measurement that results in a false positive or false negative, the accuracy of the measurement has dire implications. In cancer treatment, incorrect dose from a scan or from radiation therapy can result in a life altering event. Providing accurate reference measurement in clinical medicine and calibration of diagnostic equipment has far reaching effects on the populations trust in the field of medicine and clinical diagnostics - without which, medical results would have no impact in society. NMISA is expanding its measurement service and calibration offerings to enable local manufacturers to meet product specifications and quality standards in the nation’s quest to respond to the public expectation and minimising the dependence on international supply chains.

STRATEGIC DELIVERABLES:LINK TO NMISA STRATEGIC

OBJECTIVES:LINK TO THE DTIC STRATEGIC

OBJECTIVES:

1. Reference measurement and calibration in support of medical equipment and devices used in the fight against Covid-19

Metrology consolidation for SOEs to provide efficient shared services

Metrology for Regulatory purposes and in support of government laboratories: for compliance and for development of regulations

Education, skills and health

2. Reference measurement, standards (gas) and calibration in support of medical and environmental measurements for health care in hospitals and diagnostics

3. Reference measurement and calibration in support of radiation safety and laboratory medicine (nuclear safety)

4. Reference measurement and calibration in support of ultrasound, vibration and acoustic systems (medical and industrial safety)

Input from Technical Projects:

TRACEABILITY LINKS TO NMS: DEVELOPMENT PROJECTS:

22T3N3008 NMS for pressure 22T3A2303 Calibration of Ear Thermometers

22T3N5001 NMS for dosimetry 22T3R5103 Testing and Verification of Low Flow Meters

22T3N5005 NMS for Radioactivity Standards 22T3R5109 Postal Dosimetery Audit for Reference Beams

22T3N3009 NMS for radiometry (including ultraviolet germicidal disinfection)

22T3R5106 Reliable Temperature Screening for COVID-19

22T3R5107 Health Scanner

Explanation of Planned Performance:

In support of the fight against Covid-19, NMISA is providing measurement support for health products such as ultraviolet germicidal irradiation disinfection, reliable screening devices for temperature and breathing rate , safer and more accurate radioactive measurements in hospitals through audits and ensuring the medical safety and traceability of medical gases and diagnostics. Concomitantly this translates to environmental safety of nuclear devices and the provision of safe nuclear energy to society.

Funding Allocation (2021/22):Opex Budget1: R2 516 505

12%

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ENERGY EFFICIENCYSub-Programmes: 1. Energy Efficient Lighting

2. Liquid Natural Gas3. Renewable Energy4. Smart Grid Metrology

Purpose:

To provide measurement solutions and standards that enables South Africa to optimise the use of its energy sources. Specifically, these measurement capabilities: aid verification of the performance of energy saving products (such as LED lighting); support accurate measurements in a smart grid, which facilitates grid stability and acceptable network power quality (especially with the introduction of renewable energy through independent power producers); allow accurate tracking of atmospheric emission trends and climate change monitoring; and permits reliable analysis of liquid natural gas to determine the content of hydrocarbons (which yield the energy output) for fair trade.

STRATEGIC DELIVERABLES:LINK TO NMISA STRATEGIC

OBJECTIVES:LINK TO THE DTIC STRATEGIC

OBJECTIVES:

1. New measurement services for the characerisation of energy efficient lamps and luminaires

Metrology for Regulatory purposes and in support of government laboratories: for compliance and for development of regulations

Applicable regulations: minimum energy performance standards for lighting (planned) and appliances; national grid connection codes; national air quality act

Building a capable, ethical, and developmental state

Create a fair regulatory environment that enables investment, trade and enterprise development in an equitable and socially responsible manner

2. New measurement services to determine the calorific values of natural gasses

3. New reference gasses for air polution

4. New calibration service for current transformers used in the national power grid

Input from Technical Projects:

TRACEABILITY LINKS TO NMS: DEVELOPMENT PROJECTS:

22T4N5003 Maintenance of NMS for gases 22T4A2303 New/improved methods and standards for LED light sources

22T4N3011 Maintenance of NMS for temperature and humidity

22T4R2201 New/improved standards for industrial and emission gasses

22T4N3001 Maintenance of NMS for dc low frequency and radio frequency

22T4R2203 Development of environmental and ambient air gasses

22T4A2308 Dissemination of primary reference gas mixtures

22T4R4204 Establishment of a calibration service for current transformers

22T4N3004 LED NMS 22T4R4201 Realisation of the ITS-90 scale for contact thermometry

Explanation of Planned Performance:

Universally accepted measurement results for calorific values (CV) traceable to the NMS maintained by NMISA, enables reliable billing. Internationally comparable air pollution data enables regulatory decision making and its achieved by using reference gas mixtures supplied by NMISA.

Verification of energy saving claims of LED lamps and luminaires through a measurement service provided by NMISA, enables lock-out of low-quality imports locally and on the continent.The reliability and stability of the national power grid is dependent on performance verification of connected devices, which rely on the national power and energy measurement standards maintained by NMISA.

Funding Allocation (2021/22):Opex Budget1: R4 890 300

24%

DIGITAL ECONOMYSub-Programmes: 1. Standard Frequencies and Time Signals

2. Telecommunication Metrology

Purpose:

To provide reference high-accuracy time and frequency signals for SARAO (SKA) and telecommunications to support the transition to a digital economy.

STRATEGIC DELIVERABLES:LINK TO NMISA STRATEGIC

OBJECTIVES:LINK TO THE DTIC STRATEGIC

OBJECTIVES:

1. Time reference signals to for strategic projects in the country and region

Metrology consolidation for SOEs to provide efficient shared services

A better Africa and world

Economic transformation and job creation2. Development of a mobile data

measurement application

3. Characterisation of imaging sensors

Input from Technical Projects:

TRACEABILITY LINKS TO NMS: DEVELOPMENT PROJECTS:

22T5N3012 Time, Frequency and Fibre Optic NMS 22T5A2311 Mobile Data Application

22T5N3003 Metrology for Imaging Sensors 22T5A2312 Support and Systems Development

Explanation of Planned Performance:

The global interconnected economy relies on IT systems based on synchronised clocks. Many functions, including financial transactions, require precise agreement between devices on when information was sent and received. Time reference signals are currently provided to Telkom, HARTAO, SARAO and SABC. The feasibility of expanding the service to financial entities will be investigated.

Funding Allocation (2021/22):Opex Budget1: R297 215

2%

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CONFORMITY ASSESSMENT SUPPORTSub-Programmes: 1. PT Schemes

2. Reference Materials and Standards Productions3. Production and High Technology Centre

Purpose:

Important decisions are based on results of measurements. The outcome of establishing a centre focused on underpinning traceability and accurate measurement has culminated in the provision of certified reference materials, reference standards and proficiency testing schemes and a facility dedicated to the preparation and packaging of reference materials and standards as identified as a key priority in support of agricultural processing activities, food safety, providing the Forensic Laboratories with drug CRMs; in general, any matrix where accurate analysis is required.

STRATEGIC DELIVERABLES:LINK TO NMISA STRATEGIC

OBJECTIVES:LINK TO THE DTIC STRATEGIC

OBJECTIVES:

1. NMISA provides South Africa and Africa relevant PT schemes in support of food and feed safety and environmental monitoring in a cost-effective manner.

Metrology for Industry including assistance to SMEs to provide appropriate services in support of manufacturing, beneficiation and export

Economic Development and Job Creation

Create a fair regulatory environment that enables investment, trade and enterprise development in an equitable and socially responsible manner

2. NMISA established a Reference Material Production Facility to mass produce matrix reference materials and standards.

3. The Production and High Technology Centre offers mixing and packaging services to external clients and partners that have a vested interest in utilising NMISA’s capability.

Input from Technical Projects:

TRACEABILITY LINKS TO NMS: DEVELOPMENT PROJECTS:

(22T2N5004) (Organic NMS reported under Agriculture, Food and Environmental Monitoring)

22T6R2114 Inorganic elements in food

22T6R2106 Mycotoxins

22T6R2103 Organic Calibrators

Explanation of Planned Performance:

NMISA has invested in a fully equipped Reference Materials Production Facility and have expanded their reference material products portfolio to include value assignment and production of reference aqueous solutions and matrix reference materials that are more accessible and more affordable. NMISA continues to expand the number of Proficiency Testing schemes as required for regulatory purposes and to ensure that laboratories demonstrate continued analytical performance with evidence that their measurement results are reliable. To further expand our services and products, NMISA invested in a patented mixing technology (Resodyn Acoustic® Mixer) providing a competitive edge for producing matrix CRMs. By allowing clients access to using the acoustic mixer and equipment in the RMPF, this capability allows NMISA to service Southern Africa, as well as the rest of Africa and will contribute to solving CRM homogeneity problems with our trading partners.

Funding Allocation (2021/22):Opex Budget1: R1 199 000

6%

LAW ENFORCEMENTSub-Programmes: 1. Forensic Metrology

2. Road Safety3. Consumer Protection

Purpose:

In support of law enforcement and consumer protection, NMISA assists with accurate blood alcohol measurements, accurate speed measurements, reference materials for forensic analysis (illicit drugs) and contributes to consumer protection in trade. NMISA is expanding its service offerings in the fields of reference testing and calibration. All reference measurements will be consolidated under the Regional Reference Institute (RRI). RRI aims to serve as a point of dispute resolution in support of compliance with regulations for various government departments, including the Department of Agriculture, Land Reform and Rural Development (DALRRD), Department of Environment, Forestry and Fisheries (DEFF), Department of Health (DoH), South African Police Services (SAPS) and Department of Mineral Resources and Energy (DMRE).

STRATEGIC DELIVERABLES:LINK TO NMISA STRATEGIC

OBJECTIVES:LINK TO THE DTIC STRATEGIC

OBJECTIVES:

1. Provide Illicit drug, pesticide and other environmental reference materials and reference solutions for use in local laboratories. Strategic alignment with the legal

metrology function in the country to enhance the application of advanced scientific and applied metrology to support the implementation of the legal metrology act.

Building a capable, ethical, and developmental state

Create a fair regulatory environment that enables investment, trade and enterprise development in an equitable and socially responsible manner

2. Calibration and measurement services for radar (laser) speed trapping, speed trapping equipment (Lidar) and speed guns. Alternative methods for evidential breath alcohol testing.

3. Certified reference materials for detecting food fraud and for food authenticity testing.

Input from Technical Projects:

TRACEABILITY LINKS TO NMS: DEVELOPMENT PROJECTS:

22T7A2305 Calibration of Evidential Breathalysers 22T7R2104 Reference materials for food labelling (salt, sugar, protein, vitamins, fats)

22T7A2311 RRI Analytical Services (Ilicit drug analysis and profiling)

22T7R2105 Certified reference materials for blood alcohol analysis

22T7N3005 NMS for length

22T7N3010 NMS for sound

22T7N3006 NMS for mass

Explanation of Planned Performance:

Certified reference materials provide forensic laboratories with a means to perform quality control and accuracy assessments. Law enforcement is highly dependent on verified, accurate measurements. A lack of comparable measurement results produced between testing laboratories raises doubts about the accuracy of the food label content. This in turn affects decisions made by the consumer and dietary health practitioners.

Funding Allocation (2021/22):Opex Budget1: R1 910 380

9%

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TRAINING AND KNOWLEDGE SERVICESSub-Programmes: 1. Training Short Courses

2. Training Programmes3. Consultancy and Strategic Liaisons

Purpose:

NMISA’s Metrology Training Centre is a newly established centre dedicated to providing apposite training in the fields of chemical and physical metrology, including instrumental separation science techniques required for providing reference measurement services to industry. It provides a set of training courses that can be used to enhance students’ knowledge and provide scientists with increased problem-solving skills, who are then more capable of meeting the requirements of their employers. This also includes qualified scientists who have a vested interest in improving their skills in the workplace. The Training Centre also provides consultancy services and engages with strategic partners to ensure efficient trade and continued metrology collaboration. Accurate measurement supports the globalisation of trade in manufactured / raw materials / feed and food, lean manufacturing and market acceptance of cultivated and manufactured products and underpins the importance of consultancy and strategic liaisons locally, regionally and internationally.

STRATEGIC DELIVERABLES:LINK TO NMISA STRATEGIC

OBJECTIVES:LINK TO THE DTIC STRATEGIC

OBJECTIVES:

1. Online short courses developed to ensure knowledge transfer and capacity building covering specific metrology subjects to improve calibration and analytical capability for accurate measurement. Metrology consolidation for SOEs to

provide efficient shared services

Metrology for Industry including assistance to SMEs to provide appropriate services in support of manufacturing, beneficiation and export

Education, skills and healthFacilitate broad-based economic participation through targeted interventions to achieve more inclusive growth

A better Africa and worldBuild mutually beneficial regional and global relations to advance South Africa´s trade, industrial policy and economic development objectives

2. NMISA Training Programmes are intended for marketing, upskilling and capacity building in the organisation and also to support SMMEs.

3. Consultancy and strategic liaison activities harmonise metrology activities in Africa through the intra-Africa metrology system (AFRIMETS) that ensures traceability to the SI in accordance with international and national rules.

Input from Technical Projects:

TRACEABILITY LINKS TO NMS: DEVELOPMENT PROJECTS:

22T8A2307 Training Centre: inhouse course development by NMISA experts

22T8R3203 Development of a Kibble Balance

22T8B6009 Regional Integration 22T8R3205 Quantum Optical Metrology

22T8R3204 Weighing in vacuum

Explanation of Planned Performance:

As the most prominent NMI in the SADC region, NMISA is positioned to provide training and consultancy services to other NMIs and Measurement Institutes. NMISA assists African countries to improve their testing facilities and to identify the most crucial measurements to ensure intra-Africa trade (AfCFTA). This includes identifying gaps in testing capabilities for continent export products and to help establish testing hubs for export products. NMISA also contributes towards a services database for metrology institutes (peer reviewed acceptance of capabilities for intra-Africa trade).

Funding Allocation (2021/22):Opex Budget1: R2 093 000

10%

7.2 Programme Budgets

Research programme budgets and outputs are shown for the MTEF period, i.e., 2022 to 2024. The project details with specific deliverables and dates are available in the Scientrix planning system and the Programme Business Plans for 2021/22.

8. Programme Resource Considerations 8.1 2021/22 to 2023/24 Budget Estimates

NMISA CONSOLIDATED BUDGET 2021/22-2023/24

2021/22 R’000

2022/23 R’000

2023/24R’000

5.5% (existing) 5.5% (existing)

Revenue 292 882 301 456 310 897

Transfers received 261 716 268 576 276 208

Rendering of service 24 994 26 369 27 819

Investment income 6 172 6 511 6 870

Expenditure 292 882 301 456 310 897

Administrative and operating expenditure 76 821 81 046 85 503

Employee cost 149 225 149 898 153 143

Repairs and maintenance 8113 8 559 9 030

Recapitalisation project 57 673 60 845 62 052

Audit fees 1 050 1 108 1 169

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Expenditure Estimates

AUDITEDOUTCOME

AUDITEDOUTCOME

AUDITEDOUTCOME

APPROVED BUDGET

AVERAGEGROWTH RATE(%)

EXPENDITURE/TOTAL:AVERAGE(%)

MEDIUM-TERM ESTIMATE

AVERAGEGROWTH RATE(%)

EXPENDITURE/TOTAL: AVERAGE(%)

R thousand 2017/18 2018/19 2019/20 2020/21 2017/18-2020/21 2021/22 2022/23 2023/24 2020/21 - 2023/24

Administration 74 424 76 397 71 188 97 649 9,5% 35,0% 101 849 100 721 101 127 1,2% 43,0%

Keep, maintain and disseminate national measurements 149 859 170 881 169 065 112 957 -9,0% 65,0% 133 360 139 890 147 718 9,4% 57,0%

Total expense 224 283 247 278 240 253 210 606 -2,1% 100,0% 235 209 240 611 248 845 5,7% 100,0%

Statement of historical financial performance

STATEMENT OF FINANCIAL PERFOMANCE

BUDGET AUDITEDOUTCOME

BUDGET AUDITEDOUTCOME

BUDGET AUDITEDOUTCOME

BUDGETESTIMATE

APPROVED BUDGET

OUTCOME/BUDGET AVERAGE%

AVERAGEGROWTHRATE(%)

EXPEN-DITURE/TOTAL:AVERAGE(%)

MEDIUM-TERM ESTIMATE

AVERAGEGROWTHRATE(%)

EXPEN-DITURE/TOTAL:AVERAGE(%)

R thousand 2017/18 2018/19 2019/20 2020/21 2017/18-2020/21 2021/22 2022/23 2023/24 2020/21 - 2023/24

Revenue

Non-tax revenue 36 010 31 499 40 372 34 731 51 018 38 972 55 621 32 467 75,2% 1,0% 12,6% 31 166 32 880 34 689 2,2% 11,4%

Sale of goods and services other than capital assets of which:

20 010 16 365 31 561 21 424 38 018 21 843 39 957 19 467 61,1% 6,0% 7,3% 24 994 26 369 27 819 12,6% 8,5%

Administrative fees – – – – – – – – – – – – – – – –

Sales by market establishment 20 010 16 365 31 561 21 424 38 018 21 843 39 957 19 467 61,1% 6,0% 7,3% 24 994 26 369 27 819 12,6% 8,5%

Other sales – – – – – – – – – – – – – – – –

Other non-tax revenue 16 000 15 134 8 811 13 307 13 000 17 129 15 664 13 000 109,5% -4,9% 5,4% 6 172 6 511 6 870 -19,2% 2,9%

Interest, dividends and rent on land 16 000 14 445 8 811 13 195 13 000 16 986 15 664 13 000 107,8% -3,5% 5,3% 6 172 6 511 6 870 -19,2% 2,9%

Transfers received 252 803 252 803 232 784 232 784 245 036 245 328 254 379 223 291 96,9% -4,1% 87,4% 261 716 268 576 276 208 7,3% 88,6%

Tax benefit – – – – – – – – – – – – – – – –

Outside shareholders Interest – – – – – – – – – – – – – – – –

Total revenue 288 813 284 302 273 156 267 515 296 054 284 300 310 000 255 758 93,5% -3,5% 100,0% 292 882 301 456 310 897 6,7% 100,0%

Expenses –

Current expenses 184 262 224 283 204 798 247 278 222 317 240 253 236 352 210 606 108,8% -2,1% 100,0% 235 209 240 611 248 845 5,7% 100,0%

Compensation of employees 111 302 114 554 122 653 123 365 141 906 121 432 151 840 131 884 93,1% 4,8% 53,5% 149 225 149 898 153 143 5,1% 62,5%

Goods and services 72 960 75 010 82 145 80 693 80 411 81 059 84 512 78 722 98,6% 1,6% 34,3% 85 984 90 713 95 702 6,7% 37,5%

Depreciation – 34 719 – 43 220 – 37 750 – – – -100,0% 12,2% – – – – –

Interest, dividends and rent on land – – – – – 12 – – – – 0,0% – – – – –

Transfers and subsidies – – – – – – – – – – – – – – – –

Tax payment – – – – – – – – – – – – – – – –

Outside shareholders Interest – – – – – – – – – – – – – – – –

Total expenses 184 262 224 283 204 798 247 278 222 317 240 253 236 352 210 606 108,8% -2,1% 100,0% 235 209 240 611 248 845 5,7% 100,0%

Surplus/(Deficit) 104 551 60 019 68 358 20 237 73 737 44 047 73 648 45 152 -9,1% 57 673 60 845 62 052 11,2%

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Statement of historical cash flow

CASH FLOW DATA BUDGET AUDITEDOUTCOME

BUDGET AUDITEDOUTCOME

BUDGET AUDITEDOUTCOME

BUDGETESTIMATE

APPROVED BUDGET

OUTCOME/BUDGET AVERAGE%

AVERAGEGROWTHRATE(%)

EXPEN-DITURE/TOTAL:AVERAGE(%)

MEDIUM-TERM ESTIMATE

AVERAGEGROWTHRATE(%)

EXPEN-DITURE/TOTAL:AVERAGE(%)

R thousand 2017/18 2018/19 2019/20 2020/21 2017/18-2020/21 2021/22 2022/23 2023/24 2020/21 - 2023/24

Cash flow from operating activities 104 551 86 814 68 358 74 188 73 737 53 376 73 648 45 152 81,0% -19,6% 105,0% 57 673 60 845 62 052 11,2% 100,0%

Receipts

Non-tax receipts 36 010 27 688 40 372 33 554 51 018 36 703 55 621 32 467 71,3% 5,5% 12,0% 31 166 32 880 34 689 2,2% 11,4%

Sales of goods and services other than capital assets of which:

20 010 12 697 31 561 20 247 38 018 19 677 39 957 19 467 55,6% 15,3% 6,7% 24 994 26 369 27 819 12,6% 8,5%

Administrative fees – – – – – – – – – – – – – – – –

Sales by market establishment 20 010 12 697 31 561 20 247 38 018 19 677 39 957 19 467 55,6% 15,3% 6,7% 24 994 26 369 27 819 12,6% 8,5%

Other sales – – – – – – – – – – – – – – – –

Other tax receipts 16 000 14 991 8 811 13 307 13 000 17 026 15 664 13 000 109,1% -4,6% 5,4% 6 172 6 511 6 870 -19,2% 2,9%

Transfers received 252 803 252 803 232 784 232 784 245 036 245 328 254 379 223 291 96,9% -4,1% 88,0% 261 716 268 576 276 208 7,3% 88,6%

Tax benefit – – – – – – – – – – – – – – – –

Outside shareholders interest – – – – – – – – – – – – – – – –

Total receipts 288 813 280 491 273 156 266 338 296 054 282 031 310 000 255 758 92,9% -3,0% 100,0% 292 882 301 456 310 897 6,7% 100,0%

Payment – –

Current payments 184 262 193 677 204 798 192 150 222 317 228 655 236 352 210 606 97,3% 2,8% 100,0% 235 209 240 611 248 845 5,7% 100,0%

Compensation of employees 111 302 106 780 122 653 121 636 141 906 126 078 151 840 131 884 92,2% 7,3% 59,0% 149 225 149 898 153 143 5,1% 62,5%

Goods and services 72 960 86 897 82 145 70 514 80 411 102 577 84 512 78 722 105,8% -3,2% 41,0% 85 984 90 713 95 702 6,7% 37,5%

Interest and rent on land – – – – – – – – – – – – – – – –

Transfers and subsidies – – – – – – – – – – – – – – – –

Tax payment – – – – – – – – – – – – – – – –

Outside shareholders interest – – – – – – – – – – – – – – – –

Total payment 184 262 193 677 204 798 192 150 222 317 228 655 236 352 210 606 97,3% 2,8% 100,0% 235 209 240 611 248 845 5,7% 100,0%

Cash flow from advancing activities (Financial Institutions only)

– – – – – – – – – – – – – – – –

Loan disbursements – – – – – – – – – – – – – – – –

Loan principal repayments – – – – – – – – – – – – – – – –

Other – – – – – – – – – – – – – – – –

Cash flow from investing activities (104 551) (95 650) (68 358) (83 599) (73 737) (71 347) (73 648) (45 152) 92,3% -22,1% 100,0% (57 673) (60 845) (62 052) 11,2% 100,0%

Acquisition of property, plant, equipment and intangible assets

(101 871) (95 229) (65 176) (80 865) (72 733) (73 122) (72 593) (44 500) 94,0% -22,4% 99,3% (57 002) (60 167) (61 373) 11,3% 98,8%

Investment property – – – – – – – – – – – – – – – –

Acquisition of software and other intangible assets (2 680) (1 095) (3 182) (2 747) (1 004) (1 347) (1 055) (652) 73,7% -15,9% 1,9% (671) (678) (679) 1,4% 1,2%

Proceeds from the sale of property, plant, equipment and intangible assets

– – – 13 – 3 122 – – – – -1,1% – – – – –

Other flows from investing activities – 674 – – – – – – – -100,0% -0,2% – – – – –

Cash flow from financing activities – – – – – – – – – – – – – – – –

Deferred income – – – – – – – – – – – – – – – –

Borrowing activities – – – – – – – – – – – – – – – –

Repayment of finance leases – – – – – – – – – – – – – – – –

Other flows from financing activities – – – – – – – – – – – – – – – –

Net increase / (decrease) in cash and cash equivalents

– (8 836) – (9 411) – (17 971) – – -100,0% – – – –

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Statement of historical financial position

FINANCIAL POSITION BUDGET AUDITEDOUTCOME

BUDGET AUDITEDOUTCOME

BUDGET AUDITEDOUTCOME

BUDGETESTIMATE

APPROVED BUDGET

OUTCOME/BUDGET AVERAGE%

AVERAGEGROWTHRATE(%)

EXPEN-DITURE/TOTAL:AVERAGE(%)

MEDIUM-TERM ESTIMATE

AVERAGEGROWTHRATE(%)

EXPEN-DITURE/TOTAL:AVERAGE(%)

R thousand 2017/18 2018/19 2019/20 2020/21 2017/18-2020/21 2021/22 2022/23 2023/24 2020/21 - 2023/24

Carrying value of assets of which: 104 551 406 163 68 358 445 146 73 737 478 298 73 648 45 152 429,2% -51,9% 76,0% 57 673 60 845 62 052 11,2% 100,0%

Acquisition of assets (101 871) (95 229) (65 176) (80 865) (72 733) (73 122) (72 593) (44 500) 94,0% -22,4% -34,3% (57 002) (60 167) (61 373) 11,3% -98,8%

Investments – – – 605 – 605 – – – – 0,0% – – – – –

Inventory – 172 – 5 062 – 8 591 – – – -100,0% 0,5% – – – – –

Loans – – – – – – – – – – – – – – – –

Accrued investment interest – – – – – – – – – – – – – – – –

Receivables and prepayments – 22 825 – 17 998 – 33 118 – – – -100,0% 2,8% – – – – –

Cash and cash equivalents – 189 882 – 180 471 – 162 500 – – – -100,0% 20,6% – – – – –

Non-current assets held for sale – – – – – – – – – – – – – – – –

Defined benefit plan assets – – – – – – – – – – – – – – – –

Taxation – – – – – – – – – – – – – – – –

Derivatives financial instruments – – – – – – – – – – – – – – – –

Total assets 104 551 619 042 68 358 649 282 73 737 683 112 73 648 45 152 623,4% -58,2% 100,0% 57 673 60 845 62 052 11,2% 100,0%

Accumulated surplus/(deficit) 104 551 585 580 68 358 605 818 73 737 649 865 73 648 45 152 589,0% -57,4% 95,8% 57 673 60 845 62 052 11,2% 100,0%

Capital and reserves – – – – – – – – – – – – – – – –

Capital reserve fund – – – – – – – – – – – – – – – –

Borrowings – – – – – – – – – – – – – – – –

Finance lease – – – – – – – – – – – – – – – –

Accrued interest – – – – – – – – – – – – – – – –

Deferred income – – – – – – – – – – – – – – – –

Trade and other payables – 10 628 – 17 747 – 16 944 – – – -100,0% 1,7% – – – – –

Benefits payable – – – – – – – – – – – – – – – –

Capitalised value of pensions – – – – – – – – – – – – – – – –

Taxation – – – – – – – – – – – – – – – –

Provisions – 22 834 – 25 717 – 16 303 – – – -100,0% 2,5% – – – – –

Managed funds (e.g. poverty alleviation fund) – – – – – – – – – – – – – – – –

Derivatives financial instruments – – – – – – – – – – – – – – – –

Total equity and liabilities 104 551 619 042 68 358 649 282 73 737 683 112 73 648 45 152 623,4% -58,2% 100,0% 57 673 60 845 62 052 11,2% 100,0%

Contingent liabilities – – – – – – – – – – –

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9. NMISA Performance Indicators

NMISA has adopted the balanced scorecard approach to set and measure performance targets. The scorecard addresses the maintenance of the National Measurement Standards and the administrative support provided to ensure the organisation achieves its. Four key components are addressed, namely international agreements and participation, stakeholder/ customer (technical), organisational development (learning and growth), and financial and business process perspective.

National obligations: NMISA provides for the use of the measurement units of the SI and certain other units, the designation of national measurement standards and units, and for keeping and maintaining the national measurement units and standards. This also includes improving existing NMS and methods and developing new NMS, secondary standards and new reference methods.

International participation and equivalence: As part of the Metre Convention system, NMISA ensures international measurement comparability by participating in the activities of the CIPM. This includes active participation in the Consultative Committees and demonstrated measurement capabilities as published in the BIPM Key Comparisons Database (KCDB).

Internal organisation (learning and growth) perspective: Internal growth perspective addresses human resources, thereby demonstrating the organisation’s capacity to deliver on its mandate by maintaining a skilled, competent and transformed work force. Key priorities include:

• Improve core skills and qualifications• Reduce employee turnover• Transformation• Improve job satisfaction • Improve internal communications in the HR function

Stakeholder/customer perspective (technical): Includes scientific and technical outputs, products and services developed to support South African commerce and industry in a fast-paced global economy.

Financial and business process perspectives: The focus is on the financial performance and sustainability of the organisation. Key priorities that are addressed include:

• Financial growth and stability are ensured by broadening the revenue mix

• Effective financial controls • Develop and update policies and procedures• Improving of internal processes, aligning and integrating

systems and processes• Improving internal communications• Establishing long-term multi-divisional research

programmes• Implementing systems to manage and protect NMISA’s

intellectual property

The performance indicators of the balanced scorecard are supported by Operational Plans.

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9.1 Outcomes, Outputs, Performance Indicators and Targets NMISA has aligned its key performance indicators to support the new strategic thrusts for the organisation and thenew business model.

9.1.1 Programme Performance Indicators 2021/22

OUTPUT OUTCOME INDICATORACTUAL PERFORMANCE ESTIMATED

PERFORMANCE 2020/21

MEDIUM TERM TARGETS

2017/18 2018/119 2019/20 2021/22 2022/23 2023/24

Outcome 1: Shorten the Traceability Chain for Africa by Maintaining the Units and NMS at an Internationally Recognised Level

Implementation of the revised International System of Units (SI)

1. Number of SI base units realised

New KPI New KPI 6 6 6 6 6

2. Number of new and improved NMS and reference materials and reference methods

15 19 21 17 25 17 19

Linking the national and regional measurement system internationally

3. Number of memberships maintained and active participation in the CIPM and its consultative committees

10 9 10 10 10 10 10

4. Number of ILCs and PTS organised and completed

New KPI New KPI 9 15 26 16 15

5. Percentage metrological services covered by CMCs

New KPI New KPI 81 % 80 % 80 % 83 % 85 %

Outcome 2: Ensure an Effective Dissemination of the Units and NMS to National and Regional Laboratories

Provide for the measurement needs of RSA and the region

6. Number of accredited laboratories and new laboratory accreditations

20 21 23 24 24 25 25

7. Number of metrologists trained 66 96 120 60 92 246 261

8. Number of courses provided including SMEs

14 24 18 14 20 44 46

9. Number of interns and in-service trainees hosted

15 20 25 15 28 24 23

10. Income generated R20 642 033 R22 147 616 R20 799 163  R19 466 680 R24 994 554  R26 369 000 R27 819 000

11. Percentage actual expenditure to budget

New KPI 98 % 98 % 98 % 98 % 98 % 98 %

Outcome 3: To provide Metrology for Regulatory Purposes

Efficient National Regulations. 12. Revised Measurement Act to support and contribute to national regulation

New KPI New KPI NMISA reviewed the Act and submitted to the dtic

Participate in the dtic Technical Infrastructure (TI) review

Participate in the dtic Technical Infrastructure (TI) review - -

Outcome 4: Metrology Services for Government and State-Owned Enterprises

Shared Metrology Services for Government Departments and SOEs.

13. Number of government departments and SOEs serviced by NMISA

New KPI New KPI 3 2 4 6 -

14. Percentage increase in visibility of NMISA

New KPI New KPI 49 % increase in visibility

20 % increase in visibility 20 % increase in visibility 20 % increase in visibility 20 % increase in visibility

15. Percentage customer satisfaction

Less than 5 % ≥95 % 99 % ≥95 % ≥95 % ≥95 % ≥95 %

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9.1.2 Quarterly Targets 2021/22

OUTPUT PERFORMANCE MEASURE OR OUTCOME INDICATOR

BASELINE ANNUAL TARGET2021/22

1ST QUARTER MILESTONE 2ND QUARTER MILESTONE 3RD QUARTER MILESTONE 4TH QUARTER MILESTONE

Outcome 1: Shorten the Traceability Chain for Africa by maintaining the Units and NMS at an Internationally Recognised Level

Implementation of the Revised International System of Units (SI)

Number of SI base units realised

6 Realise 6 Base Units of the SI Project plans for realisation of 6 base units

Progress reports on realisation of 6 base units

Progress reports on realisation of 6 base units

Six (6) base units realised

Number of new and improved NMS and reference materials and reference methods

21 25 0 0 0 25

Linking the national and regional measurement system Internationally

Number of memberships maintained

10 CCs Maintain membership of 10 consultative committees

10 maintained 10 maintained 10 maintained 10 maintained

Number of interlaboratory comparisons and Proficiency Testing Schemes organised and completed

9 Organise and complete 26 ILCs and Proficiency testing schemes

Submit protocols for the ILCs and PTS

Progress Reports on ILCs and PTS

Progress Reports on PTS and ILCs

26

Percentage of metrological services covered by CMCs (i.e., internationally accepted)

81 % 80% of Metrological Services covered by CMCs

70 % 73 % 79 % 80 %

Outcome 2: Ensure an Effective Dissemination of the Units and NMS to National and Regional Laboratories

Provide for the measurement needs of RSA and the region

Number of accredited laboratories maintained and new laboratory accreditations

23 24 Maintained 24 Maintained 24 Maintained 24 Maintained 24 Maintained

Number of metrologists trained

120 92 Metrologists Trained 0 0 0 92

Number of courses provided including SMEs

18 20 Courses provided including SMEs

0 0 0 20

Number of interns and in-service trainees hosted

25 hosted 28 hosted 15 hosted 15 hosted 28 hosted 28 hosted

Amount of income generated R20 799 163 R24 994 554 R2 724 455 R4 454 019 R7 126 431 R10 689 647

Percentage actual expenditure to budget

98 % 98 % 10 % 40 % 60 % 98 %

Outcome 3: To provide Metrology for Regulatory Purposes

Efficient National Regulations Revised Measurement Act to support and contribute to national regulation

Participation in the dtic Technical Infrastructure (TI) review

Participate in the dtic Technical Infrastructure (TI) review

- Update to NMISA Board of Directors

- Update to the Board on the review of the Act

Outcome 4: Metrology Services for Government and State-Owned Enterprises

Shared Metrology Services for Government Departments and SOEs

Number of government departments and SOEs serviced by NMISA

3 4 0 1 1 2

Percentage increase in visibility of NMISA

49 % 20 % increase in visibility of the NMISA in South Africa and the region

5 % increase 5 % increase 5 % increase 5 % increase

Percentage customer satisfaction

96 % ≥95 % ≥95 % ≥95 % ≥95 % ≥95 %

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9.1.3. NMISA’s contribution to the joint KPIs of the dtic

The following Joint Indicators set out areas of focus that National Metrology Institute of South Africa will report to on a quarterly basis to the Executive Authority. The areas of focus represent key priorities of government that are set out in more detail in the Annual Performance Plan for 2021/22 for the dtic. National Metrology Institute of South Africa will contribute to achievement of the Joint indicators and the output required is a report to the Executive Authority that sets out the actions taken by National Metrology Institute of South Africa highlighting the contributions to achievement of the dtic outcomes.

the dtic defined seven Joint Key Performance Indicators to facilitate closer integration between its entities, enabling joint implementation and reporting on its key objectives. NMISA contributes to all the Joint-KPIs, either directly or indirectly, through its 8 Applied Metrology Programmes. The Institute will be reporting quarterly to the dtic on its achievements against the following Joint-KPIs:

1. Integrated Support to Drive Industrialisation2. The AfCFTA Export Plan3. Investment Facilitation and Growth4. District Development Model and Spatial Equity5. Actions to Promote Transformation6. The Green Economy and Greening the Economy7. Strengthening and Building a Capable State

JOINT INDICATOR 1

Outcome: Increased industrialisation and localisation opportunities implemented

Performance period 2021/2022

Output /s: Report documenting the integrated support to drive industrialisation through master plans in national priority sectors; increased and diversified localisation through government and private sector procurement; and promotion of beneficiation

Indicator title: Report on integrated support across DTIC to drive industrialisation that supports economic recovery; covering industry Master Plans, localisation initiatives across the economy, COVID-Industrial Interventions and beneficiation

Indicator definition:

Integrated support across DTIC to drive industrialisation that supports economic recovery; covering industry Master Plans, localisation initiatives across the economy, COVID-Industrial Interventions and beneficiation.

Annual dtic Target/sContribution by the National

Metrology Institute of South AfricaResourcing (MTEF Budget Allocation)

Integrated support to drive industrialisation that supports economic recovery; covering industry Master Plans, localisation initiatives across the economy, COVID-Industrial Interventions and beneficiation

Four quarterly reports on measures enacted by the National Metrology Institute of South Africa to drive industrialisation that supports economic recovery; covering industry Master Plans, localisation initiatives across the economy, COVID-Industrial Interventions and beneficiation.

NMISA will develop and improve NMSs to support industrialisation, local production and beneficiation ensuring locally produced products are on par with its international peers for the purposes of trade.

Provide proficiency Testing schemes in alignment with the poultry, sugar and steel sectors.

This indicator will be resourced within current entity resources

JOINT INDICATOR 2

Outcome: Increased export-readiness by South African firms, measured by knowledge of market opportunities and firm-level actions to utilise these opportunities

Performance period 2021/2022

Output /s: A clear plan that indicates the potential opportunities to grow exports in terms of the AfCFTA, with responsibilities assigned to facilitate implementation

Indicator title: Completed AfCFTA Export Plan to grow value-added exports to the rest of Africa, setting out the opportunities by product, sector and country

Indicator definition:

AfCFTA export plan to grow value-added exports to the rest of Africa setting out the opportunities by product, sector and country

Annual dtic Target/sContribution by the National

Metrology Institute of South AfricaResourcing (MTEF Budget Allocation)

Completed AfCFTA export plan to grow value-added exports to the rest of Africa setting out the opportunities by product, sector and country completed

Four quarterly reports on measures enacted by the National Metrology Institute of South Africa to contribute to an AfCFTA export plan to grow value-added exports to the rest of Africa.

NMISA makes a significant contribution to linking the national and regional measurement systems internationally in support of AfCFTA and to remove (regional and international) technical barriers to trade. Measurement services, certified reference materials and proficiency testing schemes are offered by the NMISA Regional Reference Institute to complement and enhance the capabilities of regional laboratories in niche applications of strategic importance to the region

This indicator will be resourced within current entity resources

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JOINT INDICATOR 3

Outcome: Strategic investment by enterprises (private and public) to support growth of South African economy

Performance period 2021/2022

Output /s: Investment projects facilitated and investment directed towards key sectors of the economy

Indicator title: Report on Investment facilitation and growth: steps taken to support new investment in key sectors

Indicator definition:

Investment facilitation and growth through steps taken to support new investment in key sectors

Annual dtic Target/sContribution by the National

Metrology Institute of South AfricaResourcing (MTEF Budget Allocation)

Report on investment facilitation and growth: steps taken to support new levels of investment in key sectors developed

Four quarterly reports on measures enacted by the National Metrology Institute of South Africa to support investment in South Africa

The consolidation of metrology services for SOEs to provide efficient and cost-effective shared services.

Work with regulators and government departments to assist with measurement requirements and address issues of non-compliance.

This indicator will be resourced within current entity resources

JOINT INDICATOR 4

Outcome: Contribute to intergovernmental action in implementation of the District Development Model towards district economic development

Performance period 2021/2022

Output /s: District integrated report with district development economic maps

Indicator title: Report on District Development Model and Spatial equity including incorporating all work within the District Model

Indicator definition:

District Development Model and Spatial equity including incorporating all work within the District Model

Annual dtic Target/sContribution by the National

Metrology Institute of South AfricaResourcing (MTEF Budget Allocation)

District Development Model and Spatial equity including incorporating all work within the District Model

Four quarterly reports by National Metrology Institute of South Africa which set out how the NMISA’s work contribute to the economic development in each of the Districts and Metropolitan Areas of South Africa

Metrology services are made accessible to SMEs, enabling such enterprises to recognise the importance of accurate measurements in quality assurance of products.Measurement services are provided to law enforcement agencies, supporting road traffic management and forensic analysis.

This indicator will be resourced within the current entity resources

JOINT INDICATOR 5

Outcome: Promoting a growing and inclusive economy Performance period 2021/2022

Output /s: Report on actions to promote transformation through structural changes in the economy to enable greater inclusion and growth; and empowerment of designated groups, using the range of public tools such as procurement, incentives, technical support and enabling opportunities

Indicator title: Report on actions to promote transformation through structural changes in the economy to enable greater inclusion and growth; and empowerment of designated groups, using the range of public tools such as procurement, incentives, technical support and enabling opportunities

Indicator definition:

Actions to promote transformation through structural changes in the economy to enable greater inclusion and growth; and empowerment of designated groups, using the range of public tools such as procurement, incentives, technical support and enabling opportunities

Annual dtic Target/sContribution by the National

Metrology Institute of South AfricaResourcing (MTEF Budget Allocation)

Actions to promote transformation through both structural changes in the economy to enable greater inclusion and growth; and empowerment of designated groups, using the range of public tools such as procurement, incentives, technical support and enabling opportunities

Four quarterly reports on the contributions made by the National Metrology Institute of South Africa to promote transformation through structural changes in the economy to enable greater inclusion and growth; and empowerment of designated groups

Four quarterly reports on the contributions made by the National Metrology Institute of South Africa to promote transformation through structural changes in the economy to enable greater inclusion and growth; and empowerment of designated groups.Training courses (online) are provided on a wide range of topics related to accurate measurement and chemical analysis, to assist with skills development in industry, both locally and regionally, especially for young professionals and SMEs.

Adoption of previously disadvantaged schools to give support, mentorship and exposure within STEM field and providing bursaries to highly qualifying students.

Formal collaborative agreements with universities provides for skills transfer on key research projects.

This indicator will be resourced within the current entity resources

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JOINT INDICATOR 6

Outcome: Growing the Green Economy and greening the economy Performance period 2021/2022

Output /s: Report on growing the Green Economy and greening the economy

Indicator title: Report on growing the Green Economy and greening the economy through actions to support project facilitation, policy development, investment promotion, new product development or industrial processes

Indicator definition:

Actions to green the economy

Annual dtic Target/sContribution by the National

Metrology Institute of South AfricaResourcing (MTEF Budget Allocation)

Actions to grow the Green Economy and greening the economy, through measures such as support for project facilitation, policy development investment promotion, new product development or industrial processes

Four quarterly reports on measures enacted by the National Metrology Institute of South Africa to support the green economy or the greening of the economy

Four quarterly reports on measures enacted by the National Metrology Institute of South Africa to support the green economy or the greening of the economy,

New measurement standards and services are developed to enable energy efficiency, and energy transformation to renewable sources and environmental monitoring.

This indicator will be resourced within current entity resources

JOINT INDICATOR 7

Outcome: Functional, efficient and integrated services within the DTIC to improve economic development and ease of doing business

Performance period 2021/2022

Output /s: Actions to promote functional, efficient and integrated government and measures to reduce red tape across DTIC and entities

Indicator title: Report on strengthening and building capabilities and agility in the DTIC and its entities, to improve efficiencies in programmes and entities, to contribute to economic development and ease of doing business

Indicator definition:

Strengthening and building capabilities and agility in the DTIC and its entities, to improve efficiencies in programmes and entities, to contribute to economic development and ease of doing business

Annual dtic Target/sContribution by the National

Metrology Institute of South AfricaResourcing (MTEF Budget Allocation)

Review of unnecessary red tape and compliance reporting requirements in DTIC entities and programmes; monitoring implementation times of DTIC services

Four quarterly reports on measures enacted by National Metrology Institute of South Africa to improve the ease of clients using its services, including forms and procedures reviewed for simplicity and necessity

Four quarterly reports on measures enacted by the National Metrology Institute of South Africa to improve the ease of clients using its services.A Client Service Centre will be established to provide improved access to the NMISA for the public and to facilitate responses to enquiries received. Client satisfaction is measured, and targets have been set

This indicator will be resourced within the current entity resources

10. Updated Key Risks

Outcome Key risk Risk mitigation

A sustainable organisation Sustainability risk NMISA will implement its marketing strategy, NMISA programmes also speak to revenue generation, the revenue targets have been increased

Regulators, government and SOEs using NMISA services enhancing trade

Regulators, government laboratories and SOEs not using NMISA services

Revision of the Measurement Act

Achievement of NMISA strategy Inability to deliver effectively on the revised direction

NMISA has implementation plans with clear objectives for the strategy

COVID-19 free work environment Personnel risk Developed protocols to ensure safety of employees in the organisation

Protection of organisation information Cyber/IT risk Business continuity policy, IT security measures and backup storage facility

11. Infrastructure Projects Recapitalisation

The NMS and other standards are continually reviewed to ensure that they still meet the needs of the South African industry through engagement with industry and stakeholders through technical advisory forums and participation in national interest forums. “Typically, the accuracy required of national measurement standards doubles every ten years.”

NMISA is located on the CSIR’s Scientia Campus, occupying the metrology laboratories. NMISA became a tenant of the premises in 2007. With no major building infrastructure investment in its history, the building infrastructure has reached its technical limit of modifications. Infrastructure related incidents over the years hamper NMISA’s ability to develop new NMS and to maintain and/or improve the existing NMS to levels required by industry.

In response, NMISA motivated for a recapitalisation of the NMS and new building infrastructure and a PPP Project was registered at National Treasury. The transaction advisor and the project officer were appointed for preparation of a feasibility study towards re-capitalisation. With the assistance of the PPP Unit of National Treasury, a feasibility study was finalised for the best model for the new building infrastructure, and for a sustainable model for the continuous upgrade and maintenance of the NMS.

No. Project name

Programme Description Outputs Start date

Completion date

Total cost estimated

Current year expenditure

1 NMISA Training Centre

RRI Renovation for Metrology Training Centre in building 4 of the CSIR campus

Establishment of a training centre to provide metrology related training

2020 March 2022 R833 500 N/A

2. RRI Analytical Lab

RRI A service will be established to support industry, academia forensic services and research institutes to solve challenging analysis problems

Provision of analytical services to support industry

2020 March 2024 R1 045 700 N/A

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PART DTECHNICAL INDICATOR

DESCRIPTIONS

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12.1 Indicator Profiles

A summary of Performance Indicators developed for NMISA appears in section 7.1 with a more detailed overview in the following sections:

Table 1. Performance Indicators

NUMBER INDICATOR DESCRIPTION STRATEGIC OUTCOME-ORIENTED GOAL

1 Realisation of the SI base Units Shorten the Traceability Chain for Africa by maintaining the Units and NMS at an Internationally Recognised level2

New and improved national measurement standards and reference materials and methods

3Represent the Region Internationally at the organs of the Metre Convention & other Measurement Treaties

4 Number of ILCs and PTS organised and completed

5 Calibration and Measurement Capabilities (CMCs) Recognised Internationally

6Activities to support laboratories accredited to ISO 17025, Laboratories accredited to ISO 17034 and laboratory for running PT scheme on the requirements of ISO 17043

Ensure an Effective Dissemination of the Units and NMS to National and Regional laboratories

7 Number of Metrologists trained

8 Number of courses presented

9 Number of interns and in-service trainees hosted

10 Income generated from dissemination activities

11 Actual expenditure to Budget

12Update Measurement Act to support and contribute to national regulation

To provide Metrology for Regulatory Purposes

13 Service Provider for Government Departments and SOEs Metrology Services for Government and State-Owned Enterprises14 Increase visibility of NMISA

15 Percentage customer satisfaction

16 Integrated Support to Drive Industrialisation Joint KPIs

17 The AfCFTA Export Plan

18 Investment Facilitation and Growth

19 District Development Model and Spatial Equity

20 Actions to Promote Transformation

21 The Green Economy and Greening the Economy

22 Strengthening and Building a Capable State

12.2 Detailed Indicator Descriptions

Indicators were defined according to the Revised Framework for Strategic Plans and Annual Performance Plans document, published by National Treasury.

KPI 1: REALISATION OF THE SI BASE UNITS

Indicator title Realisation of the SI base units

Definition Realisation of the 6 base SI units; Mass, Time, Length, Temperature, Candela and Ampere. Phase in new primary methods as they become available.

Source of data Plans for the development and/or realisation of the SI, quarterly progress reports on the 6 base units.

Method of calculation / Assessment

Simple count

Means of verification Plans and reports

Assumptions Equivalence to international standards, Implementation of the Revised International System of Units (SI)

Disaggregation None

Spatial transformation Not applicable

Calculation type Non-cumulative

Reporting cycle Quarterly

Desired performance The South African measurement units need to be equivalent internationally

Indicator responsibility Physical and Electrical Metrology division

KPI 2: NEW AND IMPROVED NMS AND REFERENCE MATERIALS AND REFERENCE METHODS

Indicator title (Output) New and improved NMS and reference materials and reference methods

Definition The number of new and improved NMS, reference methods and reference materials developed. NMISA will develop and/or improve National Measurement Standards (NMS).

Source/collection of data New NMS, improved NMS and/or procedure/method validation report, reference materials, measurements register and validation report/procedure.

Method of calculation Simple count

Means of verification Verification/Validation report, procedures, NMI report, measurement register

Assumption Implementation of the Revised International System of Units (SI) including NMISA adhering to legislative requirements

Disaggregation None

Spatial transformation Not applicable

Calculation type Cumulative year end

Reporting cycle Quarterly

Desired performance Does not necessarily increase from year to year. This indicator is in response to periodic industry requirements for CRMs and reference methods to be developed and for NMS to be improved

Indicator responsibility Technical divisions

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KPI 3: NUMBER OF MEMEBERSHIPS MAINTAINED

Indicator title (Output) Number of memberships maintained

Short definition Maintain membership of, and active participation in the CIPM and its consultative committees. The work done in the related committees feeds into the CIPM MRA.

Source/collection of data Membership of the Committees and CIPM as listed in the BIPM website; appointment and invitation to the measurement treaties for participation and/or country reports

Method of calculation Simple count

Means of verification Confirmation of NMISA’s membership as listed in the BIPM website

Assumptions Membership of the 10 CCs and Participation in the CIPM and link to the international system of units

Disaggregation None

Spatial transformation Not applicable

Calculation type Non-cumulative

Reporting cycle Quarterly

Desired performance Active participation in international committees to ensure NMISA’s adherence to international standards and impact policy decisions

Indicator responsibility RIID

KPI 4: NUMBER OF ILCS AND PTS ORGANISED AND COMPLETED

Indicator title (Output) Number of ILCs and PTS organised and completed

Short definition Interlaboratory comparisons (ILCs) or Proficiency Testing Scheme (PTS) Initiated and administered by NMISA. To ensure NMISA is comparable with other NMIs and to assist SADC NMIs to obtain equivalence with South Africa inter-regional trade. To assist National and Regional Laboratories in providing confidence in their measurement capabilities. The ILCs and PTS can run over several financial years.

Source/collection of data Project plans, progress reports and/or final reports (draft A, B and final report)

Method of calculation Simple count

Means of verification Submission of Project plans, progress reports and/or draft A, B and final reports

Assumptions Accuracy and confidence in measurement results for South Africa and the Region

Disaggregation None

Spatial transformation Detailed plans and reports

Type of indicator Output

Calculation type Cumulative

New indicator Yes

Reporting cycle Quarterly

Desired performance To build capability in identified parameters

Indicator responsibility Technical divisions

KPI 5: PERCENTAGE METROLOGICAL SERVICES COVERED BY CALIBRATION AND MEASUREMENT CAPABILITIES (CMCS)

Indicator title (Output) Percentage of Metrological services covered by Calibration and Measurement Capabilities (CMCs)

Short definition To determine the percentage of services offered by NMISA that are covered by CMCs in the KCDB.

A measurement capability claim that has been reviewed and accepted by international peers, and then published in the BIPM international metrology database (key comparison database appendix C). Provides stakeholders with confidence that a claimed measurement capability which is internationally accepted and internationally equivalent.

Source/collection of data SHEQ report showing the number of CMCs in Appendix C of the international (BIPM) key comparison database (KCDB), published at www.bipm.org, NMISA scopes of accreditation and calibration certificates

Method of calculation Number of services linked to the official number of active CMCs published in the KCDB for South Africa as at 31 March (screen print and date); simple calculation

Means of verification Certificates issued against services rendered

Assumptions Claimed measurement capability which is internationally acceptable and equivalent

Disaggregation None

Spatial transformation Not applicable

Calculation type Cumulative

Reporting cycle Quarterly

Desired performance Capabilities that meet stakeholder needs

Indicator responsibility Director RIID together with SHEQ

KPI 6: NUMBER OF ACCREDITED LABORATORIES AND NEW LABORATORY ACCREDITATIONS

Indicator title (Output) Number of accredited laboratories and new laboratory accreditations

Short definition Activities to support maintenance of the TQMS at an internationally acceptable level (peer-reviewed quality system), peer review for new accredited QMS. Maintain 24 accredited laboratories

Source/collection of data Confirmation of continued accreditation; or peer review reports or schedule of accreditation or certificate of accreditation

Method of calculation Simple count

Means of verification Certificates, peer review reports or schedule of accreditation

Assumptions Quality Assurance requirement for NMISA

Disaggregation None

Spatial transformation Not applicable

Calculation type Non-cumulative

Reporting cycle Quarterly

Desired performance Maintained Total Quality Management System and maintained schedule of accreditation or self-declared parameters under the CIPM MRA

Indicator responsibility SHEQ

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KPI 7: NUMBER OF METROLOGISTS TRAINED

Indicator title (Output) Number of metrologists trained in accurate measurement

Short definition Practical training of metrologists to ensure knowledge transfer to industry, commercial calibration labs and regional NMIs. To develop skills and competencies required to provide essential measurement support to industry, commercial calibration labs and NMIs in the region. Training can be provided at NMISA or other laboratories.

Source/collection of data NMISA Certificate of Training and an official report

Method of calculation Simple count (people)

Means of verification Certificates/ attendance register

Assumptions Knowledge transfer to industry and regional NMIs

Disaggregation None

Spatial transformation Not applicable

Calculation type Cumulative

Reporting cycle Quarterly

Desired performance Capacity building for the region as mandated by the measurement act

Indicator responsibility Director RIID together with Technical Directors

KPI 8: NUMBER OF COURSES PROVIDED

Indicator title (Output) Number of courses presented to industry, SMEs and other institutes

Short definition To develop skills and competencies required to provide essential measurement support to industry, SMEs and other institutes.

Source/collection of data Official signed attendance list of participants attending the course or workshop given or letter from institute hosting course

Method of calculation Simple count (courses)

Means of verification Attendance registers or letters from host institute

Assumption Proof of the dissemination of the NMS and usage of Units to industry and the user community at large

Disaggregation None

Spatial transformation Not applicable

Calculation type Cumulative

Reporting cycle Quarterly

Desired performance Increased industry training and SMEs trained in support of the quality infrastructure

Indicator responsibility Director Applied Metrology and all divisions

KPI 9: NUMBER OF INTERNS AND IN-SERVICE TRAINEES HOSTED

Indicator title (Output) Number of interns and in-service trainees hosted

Short definition Number of interns (minimum of six months) and in-service trainees (period as described by the academic institution) hosted. To provide work experience for graduates in line with their studies and improve their employability. To build pipeline of skilled and competent professionals to address current and future skills needs and transform the organisation.

Source/collection of data Internship contracts, training/work plans, certificates

Method of calculation Simple count, (total number of interns and in-service trainees hosted/trained during the financial year)

Means of verification Appointment contracts

Assumptions A skilled, competent and transformed workforce

Disaggregation None

Spatial transformation Not applicable

Calculation type Cumulative

Reporting cycle Quarterly

Desired performance Well trained interns who can be placed in NMISA or other organisations

Indicator responsibility Human Resources

KPI 10: AMOUNT OF INCOME GENERATED

Indicator title (Output) Income generated through services dissemination activities

Short definition Income generated through calibration, services (PTS and reference measurements), sales (CRMs), consultation, research funds and donor projects (REVENUE) excluding interest.

Source/collection of data A report of income is downloadable from NMISA financial system and provided by Finances

Method of calculation Simple count (Revenue in line with GRAP)

Means of verification Finance report submitted every quarter

Assumptions Measurement traceability to industry through calibration, measurement services, analysis, consultation, research grants and donor projects

Disaggregation None

Spatial transformation None

Calculation type Cumulative

Reporting cycle Quarterly

Desired performance Meet and exceed annual financial revenue target for sustainability

Indicator responsibility EXCO and finance

KPI 11: ACTUAL EXPENDITURE TO BUDGET

Indicator title (Output) Actual expenditure to budget

Short definition Percent of revenue received, expensed and commitments. Establish financial systems and processes to ensure compliance with regulatory frameworks.

Source/collection of data Statement of financial performance and other financial reports

Method of calculation Actual spending including commitments/ income received

Means of verification Finance report

Assumption Established systems and processes to ensure compliance with regulatory frameworks (PFMA)

Disaggregation None

Spatial transformation Not applicable

Calculation type Cumulative

Reporting cycle Quarterly

Desired performance Full compliance with regulatory frameworks and unqualified audit report

Indicator responsibility CFO, together with EXCO

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KPI 12: UPDATE OF THE MEASUREMENT ACT

Indicator title (Output) Revised Measurement Act to support and contribute to National Regulation

Short definition The participation of NMISA in the technical infrastructure review geared towards the revision of the Measurement Act to support regulation.

Purpose/importance   NMISA provides traceability to the international measurement system (the SI) for the protection of the state by ensuring accurate measurements within the Country and Region

Source of data Reports and/or minutes of the meetings held

Method of Calculation / Assessment

Reviewed Measurement Act

Means of verification Communication between the dtic and NMISA on progress either via email, minutes or reports, proof of submission to the Board

Assumptions The revised Measurement Act will ensure that industry, government and SOEs use the services of NMISA as an entity developed to support the country

Disaggregation No disaggregation

Spatial Transformation Not applicable

Calculation type Non-cumulative

Reporting Cycle Quarterly

Desired performance Amendment of the Measurement Act

Indicator Responsibility Directors; RIID and SBDG

KPI 13: METROLOGY SERVICE PROVIDER TO GOVERNMENT AND SOE’S

Indicator title (Output) Metrology service provider for government services and State-Owned Enterprise 

Short definition NMISA providing metrology related services to government and/or SOEs

Source/collection of data Service level Agreements/contracts, with Government or SOE Customers

Method of calculation Simple count

Means of verification Signed contracts/SLAs

Assumption Consolidation of metrological services in government and SOEs to save costs

Disaggregation None

Spatial transformation Not applicable

Calculation type Cumulative

Reporting cycle Quarterly

Desired performance Saving government costs by creating effectiveness

Indicator responsibility SBD

KPI 14: INCREASE VISIBILITY OF NMISA

Indicator title (Output) Increase visibility of NMISA in South Africa and the region

Short definition Increase visibility of NMISA in order to provide traceability within SA and the region by shortening the traceability, ensuring growth in industrialisation, employment within SA and not exporting jobs.

Source/collection of data Statistical report showing progress throughout the quarters

Method of calculation Using Advertising Value Equivalence calculations done by a contracted service provider, total amount of print, online and broadcast media not including paid advertising.

Means of verification Advertising Value Equivalent reports

Assumptions Increased visibility of the organisation

Disaggregation Not applicable

Spatial transformation Not applicable

Calculation type Cumulative

Reporting cycle Quarterly

Desired performance Increase visibility by 40% of NMISA to our stakeholders

Indicator responsibility SBGD

KPI 15: PERCENTAGE CUSTOMER SATISFACTION

Indicator title (Output) Percentage customer satisfaction

Short definition Percentage of customer complaints against all service jobs. To provide industry with a sense of ownership and confidence in NMISA measurements by providing a superior service. NMISA strives for less than 5 %.

Source/collection of data Report on the review of customer complaints taken from the Quality System (Customer Action Requests-CARs)

Method of calculation Number of customer complaints per quarter/ total jobs per quarter

Means of verification List of invoices/jobs done from finance / number of customer complaints

Assumptions External client satisfaction

Disaggregation None

Spatial transformation Not applicable

Calculation type Non-cumulative

Reporting cycle Quarterly

Desired performance Zero customer complaints are ideal; any customer complaints received to be timeously addressed and cleared satisfactorily

Indicator responsibility SHEQ

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KPI 16: NUMBER OF REPORTS ON J-KPI 1 – INTEGRATED SUPPORT TO DRIVE INDUSTRIALISATION

Indicator title Report on integrated support for the dtic to drive industrialisation that supports economic recovery, covering industry master plans, localisation initiatives across the economy (including COVID-industrial interventions) ad beneficiation

Definition Integrated support for the dtic to drive industrialisation that supports economic recovery, covering industry master plans, localisation initiatives across the economy (including COVID-industrial interventions) ad beneficiation

Source of data Reports

Method of calculation / Assessment

Simple count

Means of verification Reports submitted to the dtic

Assumptions Implementations of initiatives for economic recovery

Disaggregation None

Spatial transformation Not applicable

Calculation type Non-cumulative

Reporting cycle Quarterly

Desired performance The dtic’s target achieved

Indicator responsibility NMISA management

KPI 17: NUMBER OF REPORTS ON J-KPI 2 – NUMBER OF REPORTS ON NMISA’S CONTRIBUTION/PROGRESS TOWARDS THE AFCFTA

Indicator title Number of reports on NMISA’s contribution towards the AfCFTA and the reduction of technical barriers to trade.

Definition Reports on NMISA’s contribution towards the AfCFTA and the reduction of technical barriers to trade.

Source of data Reports

Method of calculation / Assessment

Simple count

Means of verification Reports submitted to the dtic

Assumptions Implementations of initiatives for economic recovery and the reduction of technical barriers to trade

Disaggregation None

Spatial transformation Not applicable

Calculation type Non-cumulative

Reporting cycle Quarterly

Desired performance The dtic’s target achieved

Indicator responsibility NMISA management

KPI 18: NUMBER OF REPORTS ON J-KPI 3 – NUMBER OF REPORTS ON INVESTMENT FACILITATION AND GROWTH

Indicator title Number reports on Investment facilitation and Growth

Definition Investment facilitation and growth: steps taken to support new investment in key sectors

Source of data Reports

Method of calculation / Assessment

Simple count

Means of verification Reports submitted to the dtic

Assumptions Economic inclusion and growth

Disaggregation None

Spatial transformation Not applicable

Calculation type Non-cumulative

Reporting cycle Quarterly

Desired performance The dtic’s target achieved

Indicator responsibility NMISA management

KPI 19: NUMBER OF REPORTS ON J-KPI 4 – NUMBER OF REPORTS ON DEVELOPMENT MODEL AND SPATIAL EQUITY

Indicator title Number reports on development model and spatial equity

Definition District development model and spatial equity, including incorporating all work within the district model

Source of data Reports

Method of calculation / Assessment

Simple count

Means of verification Reports submitted to the dtic

Assumptions Developed district models

Disaggregation None

Spatial transformation Not applicable

Calculation type Non-cumulative

Reporting cycle Quarterly

Desired performance The dtic’s target achieved

Indicator responsibility NMISA management

KPI 20: NUMBER OF REPORTS ON J-KPI 5 – NUMBER OF REPORTS ON ACTIONS TO PROMOTE TRANSFORMATION TO ENABLE INCLUSION AND GROWTH, AND EMPOWERMENT OF DESIGNATED GROUPS.

Indicator title Report on actions to promote transformation

Definition Action to promote transformation to enable inclusion and growth and empowerment of designated groups

Source of data Reports

Method of calculation / Assessment

Simple count

Means of verification Reports submitted to the dtic

Assumptions Transformed economy

Disaggregation None

Spatial transformation Not applicable

Calculation type Non-cumulative

Reporting cycle Quarterly

Desired performance The dtic’s target achieved

Indicator responsibility NMISA management

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KPI 21: NUMBER OF REPORTS ON J-KPI 6 – NUMBER OF REPORTS ON GROWING THE GREEN ECONOMY AND GREENING THE ECONOMY

Indicator title Report on growing the green economy and greening the economy for policy development, promoting investment, development of new products

Definition Growing the green economy and greening the economy for policy development, promoting investment, development of new products

Source of data Reports

Method of calculation / Assessment

Simple count

Means of verification Reports submitted to the dtic

Assumptions A Greener economy

Disaggregation None

Spatial transformation Not applicable

Calculation type Non-cumulative

Reporting cycle Quarterly

Desired performance The dtic’s target achieved

Indicator responsibility NMISA management

KPI 22: NUMBER OF REPORTS ON J-KPI 7 – NUMBER OF REPORTS ON STRENGTHENING AND BUILDING A CAPABLE STATE

Indicator title Number reports on strengthening and building a capable state

Definition Strengthening and building a capable state

Source of data Reports

Method of calculation / Assessment

Simple count

Means of verification Reports submitted to the dtic

Assumptions A capable state South Africa

Disaggregation None

Spatial transformation Not applicable

Calculation type Non-cumulative

Reporting cycle Quarterly

Desired performance The dtic’s target achieved

Indicator responsibility NMISA management

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NM

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PHYSICAL ADDRESS

CSIR CampusBuilding 5Meiring Naudé RoadBrummeriaPretoriaSouth Africa

POSTAL ADDRESS

Private Bag X34Lynnwood RidgePretoria0040South Africa

CONTACT

Calibration Office: +27 12 841 2102Reception: +27 12 841 4152Fax: +27 841 2131Web: www.nmisa.orgEmail enquiries: [email protected]

ANNUALPERFORMANCE PLAN