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January 2016 Performance Review Surya Hansen

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Page 1: Performance Review 2016

January 2016

Performance ReviewSurya Hansen

Page 2: Performance Review 2016

SURYA

HANSEN

Page 3: Performance Review 2016
Page 4: Performance Review 2016

CONNECT/RECONNECT

UNDERSTANDING

NEGOTIATE

CLOSED DEAL

1. Reconnect with HSBC. 2. Maintaining connection

with ANZ3. Reconnect with Panin Bank.4. Reconnect with UOB.

1. HSBC want NAI with a specific acquiring bank (BNI).

2. ANZ need to automate reward program on merchant.

3. Panin Bank want to be an acquiring bank.

4. Understanding UOB Treat program.

1. HSBC & BNI agree and on dealing process.

2. ANZ sign the quotation and ready to deploy.

3. Panin Bank sign the manage service and unified quotation.

4. UOB Treat LIVE on MCD for Prosperity Burger Treat Program.

Page 5: Performance Review 2016

FROM ZERO TO HERO

DIRECT %192 EDC

WHAT PROJECT WIN?

HIGHER MDR RATE

ISSUES

PENDING PROJECT, CANNOT LIVE YET

SUCCESS1. Coordination between

RnD & product team.2. Business team never give

up negotiate.3. Product Manager really

know the gameplan and strategy.

TEAMWORK PRODUCT

1. Using product as a solution for doing promotion.

2. Using and drive Promo Server as a valuable product.

Page 6: Performance Review 2016

FROM ZERO TO HERO

Using Kartuku’s Sharing EDC & Infrastucture Transaction Fee IDR 1.000 / per redemption transaction

Void Trx IDR 0.-- 1. Minimum charges by Kartuku are 10.000 trx/promo

period. 2. Trx above (>) 10.000 still charge with Rp.1.000. 3. Trx above (>) 20.000 will not charge by Kartuku.

970 EDC DIRECT % FREE GIFT

Page 7: Performance Review 2016

FROM ZERO TO HERO

UOB TREAT 30501

UOB TREAT 30502

discount Rp 30.502

UOB TREAT 50K

0 300 600 900 1200 1500 1800 2100 2400 2700 3000

UOB TREAT RATE

99% (6476)

1% (81 Trx)

UOB TREAT PROBLEMTOTAL TRX PROBLEM

SUCCESS

1. NEVER GIVE UP!!!2. Coordination between

every team involved.3. Understanding the

customer through our product.

4. Deep product technical understanding.

5. Innovate, Create, Custom, Improve,

ISSUE 1. Product capacity.2. Internal transformation.3. Short timeline.4. Kartuku is a challenger in

UOB.5. Capping tools are a new

feature in Promo Server.

Page 8: Performance Review 2016

FROM ZERO TO HERO

UNIFIED MANAGE SERVICE UNIFIED MANAGE SERVICE UNIFIED MANAGE SERVICE

FROM ZERO TO HERO

UNIFIED EDC500 EDC

WHAT PROJECT WIN?

HIGHER EDC COST

ISSUES

SUCCESS1. Manage and retain

communication to Panin Bank.

2. Good relationship to Panin Bank PIC (Ex-Bank Mega)

RELATIONSHIP KARTUKU

1. Kartuku reputation.2. Kartuku’s product

capability.3. Kartuku’s service

coverage area.4. Unified feature on

Kartuku’s EDC.

EDC STOCK

Page 9: Performance Review 2016

www.kartuku.com