peter j. miscovich managing director jones lang lasalle [email protected]...
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Peter J. Miscovich Managing Director Jones Lang [email protected] September 2012
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Global Business Transformation Trends
• Business Change Acceleration
• Enterprise Agility + Flexibility
• Global Networks 24X7 Connectivity
• Hyper-Collaboration + Social Business
• Digital Talent Strategies • Millennial Talent 50% Workforce @ 2020
• Hyper-efficient Cost Management
• Innovation = Survival of the Fittest
• Urbanization + Smart Cities
• Work Life Innovation
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Cloud + Virtualization
Pervasive Connectivity Geospatial Visualization
Social Networks Web 2.0
Emerging Technologies Convergence Accelerates…
Internet of Things M2M
Advanced Analytics BIG DATA
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Technology + Urbanization = Smarter Cities“Smart” Technology Enabled Cities of 2020
• Digital Divides + Urban Infrastructure + Digital Transformation
• Hybrid + Public + Cloud Computing
• Mobile Wireless Broadband Networks
• Natural Interfaces + Interactivity
• Open Data Infrastructure
• Pervasive Networks + Sensors
• “Smart” Personal Digital Devices
• Sustainable Urbanization
• Global Urban Workforce Growth
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Connected Age of Knowledge Workers @ 2020
The MobileInternet
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Hyper-specialization Will Transform Work
• Atomization of Work Processes
• Division of Work + Labor Accelerates Exponentially
• Dividing Work into Assignable Tasks
• Integration of High Quality Work Products
• Work Brokerage Agencies will Proliferate
• Flexible Working Conditions + Flexible Tasks
• Unloading of Meaningless Work Activities
• Employers Benefit + Highest Quality Flexible Labor
• AMAZON Mechanical Turk + GURU.com + TopCoder
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From Harvard Business Review - The Age of Hyperspecialization Dr. Thomas Malone MIT Sloan School of Management August 2011
Decades of Business Disruption Ahead
• Banking, Entertainment, Media, Real Estate, Telecom Industries
• New Business Models Transform + Emerge + Evolve
• Creative Destruction + Continuous Business Transformation
• Customer “Co-Creation” as primary growth engine by 2020
• Micro-Entrepreneurs will proliferate
• Middle Managers will disappear
• Retail Automation (NFC) Disruption + Showrooming
• Total Business Transparency 2020 requirements
• Work Process Disruption = Continuous Workplace Change
• Workplace Transformation = Innovation Opportunities
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Workplace Evolution = Time + Space Continuum
• Work Process Transformation
• Elastic Workplace Networks
• CRE Performance Optimization
200 RSF/person
50 RSF/person
TODAY:
2020:
WORKPLACE UTILIZATION:
35% – 50%
85%
Aggressive CRE portfolio strategies will be enabled by expanding workplace mobility practices enabling flexibility and efficiency
Corporate Real Estate (CRE) Workplace Occupancy Metrics
Aggressive Portfolio Strategies
Innovative Workplace Design
Improved Occupancy Metrics
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• By 2013 – 30% Contingent Workforce
• By 2020 – 60% Contingent Workforce
• By 2030 – 80% Contingent Workforce
• Diverse Workplace Demands + Agile Solutions
• New Employment Contracts for Employers
• Social Business + Hyper-Collaboration
• Socialization + Collaboration as primary work focus
• Work-Lifestyle Integration
• Work Process Transformation
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Contingent Workforce = Organizational Impact
From Contingent Workforce and Public Decision Making Dr. Thomas Fisher – University of Minnesota March 2012.
Workplace Skills Required in 2020
• Adaptive Computational Thinking
• Applied Statistical Analysis + Data Science
• Cognitive Articulation + Complex Problem Solving
• Cultural Competencies + Virtual Collaboration
• Digital New Media Presentation Literacies
• Emotional Intelligence + Humanistic Leadership
• Human Interaction + Nurturing + Coaching Skills
• Group Dynamism + Team Management Skills
• Quantitative Reasoning + Complex Communication Capabilities
• Trans-disciplinary Skills + Multiple Literacies + INNOVATION
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Todays Multi-Generational Workforce
Traditionalist1928–1948
Boomer1946–1965
Gen X1965–1980
Millennial1980–2000
Trait: Paternalistic Optimistic Skepticism Empowered
Leadership Style: Top-down Consensus Competence Non-hierarchical
Career: Pay dues, build legacy
Competitive, change agents
Resourceful, self manage
Cutting edge vs. experience
Value: Loyalty Opportunity Freedom Diversity and social responsibility
Rewards: Job security and recognition
Money, title and perks Transferable benefits, flexibility and balance
High pay, interesting work and work/life balance
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Multi-Generational Workforce Analysis(USA Population and Labor Statistics - Catalyst Research May 2012)
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Total Population By Generation
Population by Generation @ 2010 Census:Traditionalist: 40,267,984Baby Boomers: 81,489,445Generation X: 61,032,705Millennials: 85,405,385
Total Labor Force By Generation
Labor Force 154,316,000 @ 2012:Traditionalist: 7,676,000Baby Boomers: 59,893,000Generation X: 49,433,000Millennials: 31,927,000
Total Population 313,465,023 @ Median Age 37.2 years old @ May 2012
Baby Boomer vs. Millennial Values
Source: Gartner Research in Lynch, 2008
Why Do Millennials Matter?
• 80,000,000 will join the workforce over the next ten years
• Work/Life flexibility as important as financial rewards
• The Connected + Networked Generation via technology
• Collaboration + Mastering of Social Networks
• Career Progression and Learning as Top Priorities
• Corporate Social Values Alignment with Corporate Branding
• International Career Experience + Global Work Opportunities
• Mentoring + Coaching + Generational Understanding Priorities
• Organizations must keep their promises to Millennials
• Enable Millennials as our Future Workforce for Success
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From PricewaterhouseCoopers Research “Why Millennials Matter” PricewaterhouseCoopers Human Capital Advisory Practice 2012
The Future Workplace + APPLE Retail Environment
Apple Retail Environment = Workplace Attributes
•Socialization + Learning + Technology Enabled “Experience”•Good Design Aesthetic + Interactivity + Accessible + Human Scale•Social Emotional “Psychic” Imprint + Collaboration + Nurturing + Brand •Corporate Workplace of the Future = Socialization + Innovation
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“Great things in business are never done by one person. They’re done by a team of people.”
– Steve Jobs, Apple CEO, RIP
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