Smart Buildings

The workplace of tomorrow, today

Goodbye, Cubeville

New Realities Impacting Workplace

73% of corporate

real estate executives face high expectations around

the improvement of workplace productivity

- Jones Lang LaSalle

Individual work has decreased from approximately 40% of all work

accomplished in 2000,

to 20% today.

- Gartner Group

The average knowledge worker is at their desk

only 40% of the time.

- Gartner Group

85%of Fortune’s

Best Companies to Work For allow employees to

telecommute or work from home at least 20% of the

time.- Fortune Magazine

By 2020, 65 million

Americans will be temps, freelancers, and

independent contractors (40% of the

workforce) - Forbes

By 2015, Millenials

(born 1980 - 1997) will be the largest generation in

the workforce.- U.S. Census

88%81% 82%

76% 75%

0%

20%

40%

60%

80%

100%

Past Three Years Next Three Years

76%

60% 60% 61%

0%

20%

40%

60%

80%

100%

WorkplaceProductivity

PeopleProductivity

BusinessProductivity

AssetProductivity

2013 2015

What workplace transformations have been implemented in the past three years, and what initiatives are planned in the next three

years?

What are your company’s expectations from CRE around productivity outcomes?

Shifting CRE focus from Cost to Experience and Change

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

MOBILE50% to 74% OUT

ANCHORED<25% OUT

SEMI-MOBILE25% - 49% OUT

VERY MOBILE75-100% OUT

MOBILE50% to 74% OUT

SEMI-MOBILE25% - 49% OUT

ANCHORED<25% OUT

Potential Mobility Category

Average “Out” (%)

# Existing Spaces (% headcount)

Sharing Ratio (Moderate to Progressive)

# Future Spaces (Moderate to Progressive)

Very Mobile 75-100% Out 20 spaces (16%) 2.1: 1 to 3.0: 1 7 to 10 spaces

Mobile 50-74% Out 26 spaces (20%) 1.5: 1 to 2.0 : 1 13 to 18 spaces

Semi-Mobile 25-49% Out 38 spaces (30%) 1.1: 1 to 1.4: 1 27 to 35 spaces

Anchored <25% Out 44 spaces (34%) 1.0: 1 44 Spaces

Potential Blended Sharing Ratio 128 spaces 1.2: 1 to 1.4: 1 91 to 107 spaces

Assigned Individual Work Spaces (128)

36% of individual workspaces were empty >50% of the time

64% of individual workspaces were in and away >50% of the time

Mobility Profileoverall summary

Measuring and Tracking Impact

GREEN

• Energy/carbon

(lighting, heating/cooling,

plug load, server rooms)

• Water

• Resources

(e.g., green procurement,

reduce paper)

• Waste

• Dow Jones Sustainability

Index criteria

PRODUCTIVE

• Layout that supports

tasks/workflow and

informal cohesive

networks

• Acoustics

• Visual comfort

• Thermal comfort; IAQ

• Employee amenities

• Health and Work-Life

• Space use efficiency

• Green team initiatives

• Commuting

Green & Productive Work Together

JLLProductivity

Improved acoustics + 6%

Improved lighting, daylighting and views

+ 5.5%

Improved thermal comfort and ventilation

+ 5%

Improved ergonomics and privacy + 6%

Green workplaces vs. non-green + 16%

The Productivity Impact

Estimate order of magnitude of energy savings, productivity gains

How could this be improved?

– Set aside a quiet zone

– Partition 4 meeting spaces (approx. $18K)

– Install sound masking (approx. $1/sf)

How much improved productivity could be expected?

– Studies say 6% improved productivity is possible. Using an ultra-conservative estimate of just 1% of enhanced work performance, this equatesto $75,000

How could this be improved? Savings

Reduce hours of lighting and HVAC in the office (no cost)

$4,500

Lighting controls (2–4 yr. payback)

$2,800

Server room features and management (low- to no cost)

$3,300

Total $10,600

* 8.8% saving for electricity

Productivity gainEnergy savings

75,000 SF 25,000 SF100 employeesPayroll: $7.5M

Does it Really Work?

San Diego Federal Building – changed from T12s with flickering magnetic ballasts to T8s with electronic ballasts. Daylighting and acoustical changes produced a 3% improvement in office areas and 15% in courthouses, correctional and post office spaces. Valued at $1.3 million in improved productivity and $275,000 in lower energy costs.

California Energy Commission found that students exposed to more daylight performed 7% to 18% better on standardized tests.

Zappos recently re-structured its call centers to address worked productivity issues. While average turnover at typical call centers is 150%, turnover at Zappos is only 39%

PG&E study found retail stores with skylights experienced 40% higher sales than those without.

Smart Buildings

The workplace of tomorrow, today