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Pharmaceutical Compliance Congress Changes to the Commercial Business Model and the Implications to the Compliance: SMAC! October 29, 2013

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PharmaceuticalCompliance Congress

Changes to the Commercial BusinessModel and the Implications to theCompliance: SMAC!

October 29, 2013

PwC

SMAC is transforming all industries, forcing thecreation of new operating models

2

PwC

SMAC is changing the rules in healthcare forcingnew business models and threatening survival

3

Social Volume Value

2000 2010 2020

Mobile

Analog

Analytics

Cloud

Places Spaces

General Individual

Digital

Institutional ConsumerAgent

New value propositions

New care delivery models

More customized solutions

Greater portability, security, access

More freedom, transparency, choice

PwC

Social – volume to valueWe demand the same value experience in healthcare as elsewhere

4

PwC

Mobile – places to spaces90% reduction in price creating business model disruption

5

Ambulatory Surgery Center

Hospital

Physician Office

Physician Pocket

EconomicSocietal Technology Political

ConsumerBusiness Model

Disruption

$199

$2,999

$9,999

ProductDisruption

$99

$14,999

3rd Party Pay

Consumer Pay

PwC

Analytic – general to individualShortage of critical talent for Big Data and personalized medicine

6

PwC

Cloud – analog to digitalEnabling and demanding new business models

7Software, Hardware and Services

Middleware/ Platforms

HIE(i.e. interface, portal, clinical messaging exchange, analytics)

Infrastructure(e.g. network, storage, security, billing, device mgmt)

Videoconferencing

Patient

port

als

Dig

italRadio

logy

ACRIS

Tele

health

Cloud Apps/ HIE Peripherals

Rem

ote

Patient

Monitori

ng

Health

Insura

nce

Exchange

Patient

Thro

ughput

and

Logis

tics

Mgm

t

Care

Managem

ent

Work

flow

Apps

Com

pute

r-assis

ted

codin

g

Ele

ctr

onic

Health

Record

s

Revenue

Cycle

Managem

ent

PwC

Agent – institution to consumerAll business models must address a new customer, the consumers

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0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%Reduce own healthcare costs

Convenient access to provider

Ability to obtain information

Encouragement from myhealthcare provider

Encouragement from myhealthcare payer

Greater control over ownhealth

Manage aspects of my lifefrom my mobile phone

Manage a particular medicalcondition

Access better qualityhealthcare

Access to a greater choice ofapplications

Patient drivers to adopt mHealth

China

India

U.S.

1

2

3

4

PwC

Football is sensing a SMAC future

9

PwC

Social networks are leveraging analytics, cloudand mobile to revolutionize Fantasy Football

10

PwC

Football is beginning to measure everything aboutthe game using mobile sensors

11

PwC

Measuring the biometrics of the athletes throughmobile sensors to improve performance

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Heart RateHeart Rate VariabilityHeart Rate RecoveryRespiration RateAccelerometryIntensity & LoadLive Training ZonesEstimated CoreTemperature

PwC

These measures enable more precise and effectivetraining through high powered analytics

13

PwC

NFL has even moved to integrated andinteroperable health data in the cloud

14

PwC

SMAC for the rest of us

15

PwC

Most of us are already social self trackers,technology just make is easier, better, and fun

16

PwC

An ecosystems of mobile sensors, devices and appsare enabling us to track everything

17

x

PwC

Form and function become integrated into fashionmoving us toward ubiquitous mobile sensors

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PwC

Major brands are leading this SMAC revolution inconnected consumer health

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PwC

Startups are also leading the way in novel sensorsand measures

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Mood and emotion

Time, heart rate, temperature, and more

PwC

Sensors are becoming implantable, printable,ingestible, and smellable

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Flexible Electronic Chips Tattoos for Glucometers

Chips on a Pill Smelling Chips

PwC

Has SMAC created a pedometer bubble?

22

PwC

SMAC is following Moore’s Law driving theInternet of Everything (IoE)

23

PwC

SMAC is THE mega trend creating chaotic newopportunities, requiring a new view on healthcare

24

PwC

How are companies using SMAC tochange their business models?

“Owning the Disease”

25

PwC

Business Model Innovation – Owning the DiseaseCase Study 1

Innovation in the newhealthcare paradigm

Molecular Dxscreening IDspatients whowould benefitfromtreatment

WirelessEasypodinjectiondevice recordsdosage dataand transmitsto clinicians

Nurse callcenterinterveneswhen notifiedby device ofpatient non-compliance

Clinical nursesin physician’soffice assist intreatingpatient

EHRIntegratespatientinformation

Value-basedreporting to NHSdemonstratescompliance andimprovedoutcomes

• Sales growth in a declining, off-patent brand

• Sales force reduction

• Smaller administrative costs; improved margin

• Enhanced patient outcomes at lower cost

• Better clinical integration

• More care provided in home settings at lower cost

Personalized System-based Value driven

Results:

PwC

Business Model Innovation – Owning the DiseaseCase Study 2

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Business ModelInnovation

Sanofi insulindrugs

AgaMatrixiPhone app showspatientrelationshipbetween insulin,glucose, and otherfactors to driveeffectivemanagement

Partnership withHealthyInteractionsto foster greaterdialogue betweenpatient andprovider

AgaMatrixiBGStar glucosemeter syncs datawith app;glucose / insulindata can beemailed toproviders

App providesindividualizedglucose patterncharts that cananalyzed byproviders

Treatment AnalysisEngagement Support Data

Myriad RBMmolecular Dxscreening IDspatients whowould benefitfrom treatment

Diagnosis

Sanofi drove 15% growth in insulin sales by becoming “a 360° partnerdelivering best-in-class and integrated solutions to diabetic patients”

PwC

Business Model Innovation – Owning the DiseaseCase Study 3

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Electronic scale totrack weight

Engagementplatform drivesadherence

-YMCA staffprovides educationon healthy diet andexercise- On-Demand videoprogram providesongoing guidance- Personalizedcounseling bypharmacists andNPs

Data fromelectronic scaleand engagementplatformaggregatedcentrally

Outcomesanalyzed todetermine efficacyof intervention

Claims data andother demographicinformation toidentify people atrisk of developingdiabetes

Business ModelInnovation

Diagnosis Treatment Engagement AnalysisSupport Data

Healthy diet andexercise regimen

United Healthcare has been collaborating withpartners to develop programs for diabetes and obesity

PwC

Business Model Innovation – Owning the DiseaseCase Study 4

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Cardiocom‘stelescale andother tele-monitoringdevices will help itprovides instantfeedback topatients and canreducereadmissions

CardioSightReader can beused to obtainimportant detailson a patient; aHeart FailureManagementReport or CardicaCompass TrendsReport is quicklysent to the doctor.

Data allowsdoctors to seehow well deviceand medicationsare workingtogether andhow heartfunction maychange over time

Business ModelInnovation

Diagnosis Treatment Engagement AnalysisSupport Data

Medtronic’s acquisition of Cardiocom helps it offer more comprehensiveheart failure treatment value to hospitals under cost-cutting pressure

Medtronic’scardiacresynchronizationtherapy deviceshelp the heartbeat in a morecoordinatedfashion

Medtronic’sCareLinkNetwork helpsdoctors check apatient’scondition anddevice statusremotely whenthe patient istraveling

Medtronic’sInsertable CardiacMonitor helpsdoctors identifywhetherunexplainedfainting is relatedto an irregularheartbeat or othercardiac relatedproblems.

PwC

Conclusion and Questions

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BACKGROUND

As a member of PwC's Global Healthcare Strategy team, Brian advises healthcare executives on strategy,innovation and corporate and entrepreneurial ventures. He has nearly twenty years of investment, businessdevelopment and strategy expertise within health care. Brian’s work at PwC provides senior executives withinsights on market entry strategies, business model innovation and mhealth and ehealth strategy developmentand implementation

Prior to joining PwC, Brian served as an executive for two health care firms, including one early stage companywhere he quadrupled revenues in three years, leading to a sale of the company returning 10x invested capital.Brian also drove industry acceptance and market growth of a venture backed, Silicon Valley based SaaS deployedpharmaceutical data management and performance analytics firm. Prior to these management roles, he spent adecade as an investor and entrepreneur. As an investor, Brian co-founded two top decile performing privateequity funds as ranked by PwC's MoneyTree report, whose investments included devices and diagnostics. Prior tohis business ventures, Brian served as a speechwriter to a former two-term Governor of Indiana.

INDUSTRY FOCUSBrian works within the life sciences industry for medical device and bio-pharmaceutical companies, as well as new entrants tohealthcare where he provides senior executives with insights on:Entry strategies for new markets, adjacencies or new geographic territoriesBusiness model innovation that supports access to care, higher adherence rates or improved outcomesmhealth and ehealth strategy development and implementation

PUBLICATIONS

Co-author, “The New Gold Rush,” non-traditional entrants to healthcare

Co-author, “Owning the Disease,” InVivo, December 2011, new business models in healthcare

Co-author, “Owning the Disease, Strategy and Tactics,” InVivo, April 2013

Contributor, “Medtech Innovation Scorecard: The race for global leadership”

Contributor, “Medtech Innovation Scorecard; The imperative for innovation”

Contributor, “Global Healthcare Heatlhcare M&A,” trends and analysis

Brian Williams, Global Healthcare Strategy

+1 (317) 504-0082

[email protected]

PwC

PwC leads the industry in defining the issues affecting allfacets of the healthcare industry

A sample of our Healthcare Thought Leadership

Build and Beyond:The (r)evolution ofhealthcare PPPs

Owning the Disease:Adapting strategyinto successfulbusiness tacticsIN VIVO Magazine, April2013

Top health industryissues of 2013

Personalizedmedicine

Emerging Trends inChinese Healthcare

Owning the Disease:A new business modelIN VIVO Magazine,December 2011

You get what you payfor

Behind the numbers:Medical cost trends2013

Workplace wellnessin Australia

Medical TechnologyInnovationScorecard: The racefor global leadership

Biotech reinvented:Where do you gofrom here?

Health Reform:Prospering in a post-reform world

To download any of the above reports, please go to: www.pwc.com/hri

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