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Physician Symposium on Quality Improvement November 12, 2009 Bob McArtor, MD Clinical Advisor MaineHealth

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Page 1: Physician Symposium on Quality Improvement November 12, 2009 Bob McArtor, MD Clinical Advisor MaineHealth

Physician Symposiumon Quality Improvement

November 12, 2009

Bob McArtor, MD

Clinical Advisor

MaineHealth

Page 2: Physician Symposium on Quality Improvement November 12, 2009 Bob McArtor, MD Clinical Advisor MaineHealth

Why QI for Physicians?

• Gaps exist between current and optimal outcomes (well documented for years)

• Disruptive change underway in health care

-Hospitals as guilds and healthcare as a cottage industry are disappearing

-Healthcare delivery is a science based on at least two decades of clinical trials and millions of other studies

Page 3: Physician Symposium on Quality Improvement November 12, 2009 Bob McArtor, MD Clinical Advisor MaineHealth

Disruptive Changes Underway

-We have the technology to track and report outcomes

-Patients, families and payors expect high reliability and demand we go

there for quality, safety and cost reasons

Page 4: Physician Symposium on Quality Improvement November 12, 2009 Bob McArtor, MD Clinical Advisor MaineHealth

Disruptive Changes Underway

The Complexity of medical care and limits of human performance now require:

-Health care providers to work in Teams

-Utilize standardized processes of care delivery

-Employ effective communication tools

-Use proven methods to continually improve performance and outcomes

-Measure and report outcomes

Page 5: Physician Symposium on Quality Improvement November 12, 2009 Bob McArtor, MD Clinical Advisor MaineHealth

Why Focus on Improving Quality?

• Payment will be determined by reported performance as measured in outcome data

• Accountable Care Organizations on the horizon

• IT IS THE RIGHT THING TO DO for our patients, families and the communities we serve

Page 6: Physician Symposium on Quality Improvement November 12, 2009 Bob McArtor, MD Clinical Advisor MaineHealth

Goals for the Day

• Learn from your Colleagues• Introduce the Basic Principles, Methods

and Tools of QI that can be applied in your practice

• Gain familiarity with the common language of PI

Page 7: Physician Symposium on Quality Improvement November 12, 2009 Bob McArtor, MD Clinical Advisor MaineHealth

Goals for the Day

• Demonstrate the VALUE inherent in continually improving outcomes of care

• Define and highlight importance of HIGH RELIABILTY in processes of care

• Convince you that TEAMWORK is critical to achieving performance improvement

• Engage you in identifying future QI Education Topics—Today: Audience participation through technology