Knowledge Management

FSH monthly get2gether

11.11.2014

Who?

@piadibe

Project Manager • Lexpert Oy, a law firm specializing in contract

coaching and proactive preventive lawyering

Journalist

KM Enthusiastic • Studies of Knowledge Management and Information Networks at

Lappeenranta University of Technology, School of Business

• What is Knowledge Management? Benefits?

• What has Knowledge Management to offer for Futures Thinking?

• Can Futures Thinking be seen as Knowledge Management?

• How do you see the future of KM?

What is Knowledge Management?

• No single definition

• Fragmented, multidisciplinary science

• Peter Drucker’s (1994) ”knowledge workers”

• Nonaka & Takeuchi’s (1995) The Knowledge Creating Company

Katri Mannermaa’s Dissertation, 2013

Basics of Knowledge Management

• High-technological change and globalization have shrinked the world – we are living in rapidly & constantly changing complex system

• Knowledge economy - from physical & financial capital to intellectual capital

• Time for organizing knowledge and work in a new way

Intellectual Capital by Bernard Marr

Use of Knowledge Management?

• Accounting – measuring intellectual capital – tangibles & intangibles

• Information management, knowledge work, social platforms, big data and other biz analytics – e.g. (Product) Lifecycle Mgt or Customer Journey;

e-business, ICT & Unified Communications – Explicit knowledge (data & information)

• Innovation, new knowledge creation / building, strategic biz design, new biz models, people management & leadership – Tacit knowledge & socialization (BA), competences and

capabilities

Benefits?

• Mapping knowledge, understanding the real assets for making progress and profit

• Coding tacit into explicit knowledge for storing, organizing, finding, distributing, analyzing it – Faster and more effective processes (time, waste etc.

efficiency i.e. lean methods)

• New biz opportunities in transformation from local biz to global businesses and vice versa – Tacit knowledge & socialization (BA), competences

and capabilities – knowledge sharing & collaboration

Nonaka & Konno, 1998; Nonaka, Toyama & Konno, 2000

• ”BA” and knowledge conversion from tacit to explicit and explicit to tacit (”translating” knowledge into collective meanings)

• The SECI process of making sense

“The new meaning of interaction”

• ”Knowledge is between people” (Ralph Stacey 2001, Jarmo Manner 2013, Esko Kilpi 2014) - Dialogue, interaction, knowledge cafes etc.

• Developing management AND leadership; collaboration and interaction in the organizations should be encouraged

• Self-organizing systems, intuitive ”thinking” in playing and storytelling etc.

Questions?

pia.adibe@gmail.com fi.linkedin.com/in/piaadibe/

@piadibe

Thank You!

Now It’s Your Turn:

• What is Knowledge Management? Benefits?

• What has Knowledge Management to offer for Futures Thinking?

• Can Futures Thinking be seen as Knowledge Management?

• How do you see the future of KM?