pia adibe: knowledge management

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Knowledge Management FSH monthly get2gether 11.11.2014

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Pia Adibe's presentation about Knowledge Management at Futures Specialists Helsinki monthly meeting in November 2014.

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Page 1: Pia Adibe: Knowledge Management

Knowledge Management

FSH monthly get2gether

11.11.2014

Page 2: Pia Adibe: Knowledge Management

Who?

@piadibe

Page 3: Pia Adibe: Knowledge Management

Project Manager • Lexpert Oy, a law firm specializing in contract

coaching and proactive preventive lawyering

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Journalist

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KM Enthusiastic • Studies of Knowledge Management and Information Networks at

Lappeenranta University of Technology, School of Business

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• What is Knowledge Management? Benefits?

• What has Knowledge Management to offer for Futures Thinking?

• Can Futures Thinking be seen as Knowledge Management?

• How do you see the future of KM?

Page 7: Pia Adibe: Knowledge Management
Page 8: Pia Adibe: Knowledge Management
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What is Knowledge Management?

• No single definition

• Fragmented, multidisciplinary science

• Peter Drucker’s (1994) ”knowledge workers”

• Nonaka & Takeuchi’s (1995) The Knowledge Creating Company

Page 10: Pia Adibe: Knowledge Management

Katri Mannermaa’s Dissertation, 2013

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Basics of Knowledge Management

• High-technological change and globalization have shrinked the world – we are living in rapidly & constantly changing complex system

• Knowledge economy - from physical & financial capital to intellectual capital

• Time for organizing knowledge and work in a new way

Page 12: Pia Adibe: Knowledge Management

Intellectual Capital by Bernard Marr

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Use of Knowledge Management?

• Accounting – measuring intellectual capital – tangibles & intangibles

• Information management, knowledge work, social platforms, big data and other biz analytics – e.g. (Product) Lifecycle Mgt or Customer Journey;

e-business, ICT & Unified Communications – Explicit knowledge (data & information)

• Innovation, new knowledge creation / building, strategic biz design, new biz models, people management & leadership – Tacit knowledge & socialization (BA), competences and

capabilities

Page 14: Pia Adibe: Knowledge Management

Benefits?

• Mapping knowledge, understanding the real assets for making progress and profit

• Coding tacit into explicit knowledge for storing, organizing, finding, distributing, analyzing it – Faster and more effective processes (time, waste etc.

efficiency i.e. lean methods)

• New biz opportunities in transformation from local biz to global businesses and vice versa – Tacit knowledge & socialization (BA), competences

and capabilities – knowledge sharing & collaboration

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Nonaka & Konno, 1998; Nonaka, Toyama & Konno, 2000

• ”BA” and knowledge conversion from tacit to explicit and explicit to tacit (”translating” knowledge into collective meanings)

• The SECI process of making sense

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“The new meaning of interaction”

• ”Knowledge is between people” (Ralph Stacey 2001, Jarmo Manner 2013, Esko Kilpi 2014) - Dialogue, interaction, knowledge cafes etc.

• Developing management AND leadership; collaboration and interaction in the organizations should be encouraged

• Self-organizing systems, intuitive ”thinking” in playing and storytelling etc.

Page 18: Pia Adibe: Knowledge Management

Thank You!

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Now It’s Your Turn:

• What is Knowledge Management? Benefits?

• What has Knowledge Management to offer for Futures Thinking?

• Can Futures Thinking be seen as Knowledge Management?

• How do you see the future of KM?

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