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Transform All Types of Data from Across the Enterprise into Actionable Information for Increased Business Success
Pitney Bowes®
Spectrum™ TechnologyPlatform
Pitney Bowes® Spectrum™ Technology Platform
Improve and accelerate end-to-end business performance with a multi-domain platform that integrates disparate data, provides data quality, location intelligence and decisive customer insight.
Benefits• Deliveracomprehensiveapproachtomanagingdata—onyourterms
• Extenddataqualitytoeverycustomertouchpoint
• Provideforconsistencyandstandardsacrossyourorganization
• Putlocation-basedintelligenceintoeverybusinessprocesswhere locationmatters
• EnhanceyourcoreCRMandERPapplications
• Eliminatewasteful,redundantprocesses
• Makedecisionsthatcutcostsandboostprofits
• Consistentlymeetstringentcompliancerequirements
Thechallengesassociatedwithmanagingenterprisedatacanoverwhelmeventhemostsophisticatedorganizationaseachnewterritoryexpansionoracquisition,ITsystemandcustomerinitiativeaddsnewlevelsofcomplexity.Whilemanyexecutivesratetheirdatamanagementas“poor,”fewareactivelyworkingonaplanforimprovement.
Tobesuccessful,organizationsneedtofindeffectivewaystodealwithlong-termdatamanagementissuessuchasownership,disparatesystemsandoveralldataquality—whilebeingopportunisticwhenitcomestofavorablecircumstancesandcriticalbusinessissues.
PitneyBowesBusinessInsightprovidesthebestofbothworlds,withanenterprise-widemulti-domainplatformthatmakesitpossibletocentralizecontrolandimproveperformanceonyourterms.ThePitneyBowesSpectrumTechnologyPlatformdoesnotreplaceyourexistingbusinessplatforms–itimprovesthequality,integration,accessibilityandenhancesthevalueofyourinformation.
Take Control of Your Most Important Business AssetsInarecentGartnerstudy,organizationsestimatethattheyarelosingmorethan$8millionannuallybecauseofdataqualityissues—withevenhighertotalsinlargercompanies.Indifficulteconomictimes,organizationsofalltypesmustfocusoncontrollingandimprovingdataqualitytominimizedisruptionsandlosses.1
Justasimportant,therightapproachtoenterprisedatacanhelpyouacquirenewopportunities,servecustomersandgrowmoreefficiently.ThePitneyBowesSpectrumTechnologyPlatformprovidesorganizationswithacomprehensive,modularplatformforenterprise-widedataquality,dataintegration,andlocationintelligence,alongwithotherservicesacrossyourorganization.Inadditiontoitsservice-orientedarchitectureandcomponent-drivenmodules,theSpectrumTechnologyPlatformisuniqueinhowitsupportsinternationaladdressquality,helpsenterprisesperformcomplexspatialqueriestodeliverlocation-basedinsightandprovidesafoundationforimprovingfinancialdataqualityandpredictivemodeling.Fromcustomercareandmarketingtooperationsandcompliance,businessunitscanmakebetterdecisionswithinformationthat’smoreaccurate,complete,timelyandrelevant.
1 OrganizationsPerceiveSignificantCostImpactFromDataQualityIssues, August14,2009,gartner.com
A Foundation for Data Quality, Data Management and MoreThePitneyBowesSpectrumTechnologyPlatformincludesasetofcomponents,modulesandapplicationsthatreadilyintegratewitheachotheraswellasyourcoreCRM,ERPandlegacysystems.Thesemodularsolutionsenableorganizationstooptimizetheperformanceofexistingenterpriseapplications,improvebusinessprocesses,drivemoreintelligentdecisionsandbuildstrongercustomerrelationships.Thesolutionsworktogethertoprovideaconsistent,single-viewofyourcustomersacrosstheenterprise,andaredesignedtosupporttheneedsofdatastewards,ITmanagersandbusinessusers.
Withconsiderableflexibility,youcanstartwithapplicationsthatprovidethemostimmediateimpacttoyourbottom-lineresultsandexpandyourreachovertimebasedonspecificbusinessneeds.
• Increase Returns on Your IT InvestmentsEnterpriseDataIntegrationSolutionsunlockthepowerofyourCRMandERMsystems,providingaccesstothecriticalapplicationdataneededtoimproveenterpriseperformance.
• Know Your Customers BetterEnterpriseDataQualitySolutionsstandardize,validateandconsolidatedatasoyoucancreateaccurate,comprehensivecustomerrecords.Inadditionyoucan
utilizetheappropriatetoolstoprofile,monitorandmanagethequalityofyourcompany’sdatasothatyoucanincreaseoverallconfidence.
• Unleash Your Location PotentialEnterpriseLocationIntelligenceSolutionsgeocoderecordswithpinpointaccuracyallowingyoutoanalyzeandvisualizedata,andautomatecalculationstomakebetterbusinessdecisions.Inadditionthe“SpatialCalculator”functionoperatingongeometricaldatatypesperformscomplexvalidation,transformationandcalculationstodeliverlocationinsight.
• Tackle Complex Business ProblemsBusinessServicesincludeasuiteofspecialtyapplicationssoyoucanconfrontkeychallenges,includingglobalterrorism,taxliabilities,runawaycostsandwaveringcustomerloyalty.
Simplifying a World of DataBasedonamodular,service-orientedarchitecture,thesepremierdatamanagementsolutionsupdate,linkandconsolidatevaluableinformationintoanenterprise-widebusinessintelligencesystem.
Toensureconsistencyinallofyouroperations,theSpectrumTechnologyPlatformincludesbothbatchandtransactionalsystemsforanyimplementation.Thescalablearchitectureleveragesdistributedsystemsandmultipleprocessorsto
supportmillionsoftransactionsperhour–satisfyingthedemandsofenterprise-classdataprocessing.Powerfulrules-basedenginesanduser-definedfunctionsprovideforunrivaledflexibilityandeaseofuse.Inaddition,theSpectrumTechnologyPlatformhas64-bitoperatingsystemsupportalongwith64-bitruntimesupportfortheplatformandkeymodules.
A Robust Set of Integrated SolutionsThetruevaluedatabringstoyourorganizationisreflectedinthemanywaysitcanadvanceyouroverallgoalsandobjectives:increasedprofits;moreefficientoperations;andstrongercustomerrelationships.Byimprovingthequality,integration,accessibilityandvalueofenterpriseinformation,theSpectrumTechnologyPlatformhelpsorganizationscreatedatathatis“fitforuse”sothatyoucanbetterunderstand,serviceandgrowcustomerrelationships.That’swhyPitneyBowesBusinessInsightprovidesyouwithabroadspectrumofmission-criticalsolutions—allonasingleplatform.
Data Integration SolutionAccurate,completeandconsistentcustomerinformationisessentialtobusinesssuccess.Yet,evenafterinvestingmillionsinsophisticatedCRMandERPsystems,overtwo-thirdsofallorganizationshaveissueswithnon-standarddataandincompleteinformation.Weprovideyouwithasinglesourcefordataintegration,soyoucanaccess,combineand
deliverinformationfromyourdisparatedatasources.
Data Quality SolutionBusinessusers,administratorsanddatastewardscanallaccessasingle,enterprise-widedataqualitysolutiontostandardize,cleanse,updateandenhancecustomerdata,whilestreamliningtheoveralldataqualityprocess.Youcanalsogainanaccurateanddetailedunderstandingofyourdata.Weprovidethetoolsyouneedtocreateandmaintainup-to-dateinformation–consistent,accuratedatathatcandrivebusinessresultsacrosseverycornerofyourcompany.
Location Intelligence SolutionInadditiontoenhancingyourexistingdata,locationintelligencecreatesnewinformationaboutyourunderlyingdatarecordsbyassessing,evaluating,analyzingandmodelingdistinctgeographicrelationships.Reducerisk,increasecustomersatisfactionandstreamlineoperationswithoursophisticated,buteasytouse,toolstoverifylocationsandtransforminformationintovaluablebusinessintelligence.
Business ServicesTherearetimesinbusinesswhenspecialtyapplicationsarerequiredtosolvecomplexbusinessproblems.Weprovideyouthemeanstoconfrontandovercomesomeofthemostpressingchallengesinbusinesstoday,includingreducingtheriskofconductingbusinesswithindividualsandbusinessesonglobalwatch-lists,taxliabilities,runawaylogisticcostsandqualityconnectorstoyourkeycustomerinformation.
Capitalize on a More Accurate View of Your Business Data
businessanalysts.Nowbusinessusers,administratorsanddatastewardsalikeareabletouseasingle,enterprise-widesolutiontoeffectivelymanagecustomerdataqualityprocesses,andmuchmore.
Service-Oriented ArchitectureThePitneyBowesSpectrumTechnologyPlatformusesaservice-orientedmodulararchitecturethatsupportsmulti-processoranddistributedcomponentinstallations,whilesatisfyingthedemandsofenterprise-classdataprocessing.Severaloptionsareprovidedforintegratingin-houseandthirdpartyapplications.Integratingbothbatchandreal-timesolutionsissimpleandensuresconsistencyacrosstheenterprise.
ThePitneyBowesSpectrumTechnologyPlatformprovides3AxisScalabilityinsupportofperformance,costandflexibilitywithRemoteServerandSaaS.RemoteServeralsosupportsbatch(job)andreal-time(service)dataflows.
Customize Business ProcessesWiththePitneyBowesSpectrumTechnologyPlatform’sgraphicruleseditor,theEnterpriseDesigner,youcandefineabusinessprocesscateredtotheuniquecharacteristicofyourdataandyourbusiness.Rules-basedmatchingand
Enterprise-wideDataQuality,DataManagementandMore
ThefoundationofthePitneyBowesSpectrumTechnologyPlatformisbuiltonservicesorientedarchitecturethatenableseasydeployment,integrationandre-useofitsdataandbusinessservicesintoexistingITinfrastructureswithastrongcommitmenttocontinuousinnovationandstandards.
Basedontheservice-orientedarchitecture(SOA),thePitneyBowesSpectrumTechnologyPlatformprovidesafoundationforenterprise-widedataquality,datamanagementandmuchmore:
• Extendsdataqualitytoeveryinteractionandtouch-pointwherecustomerdataispartofabusinessprocess
• Helpsestablish“fitforuse”standards
• Enablesdatastewardstounderstand,createandpublishdataqualityanddataenrichmentbusinessrules–specifictoadomain,application,departmentortheenterprise
• Providesendtoendcapabilities–access,federation,profilingmonitoring,parsing,standardization,validation,matching,consolidationandenrichment
• Dataenrichmentincludesgeo-coding,routing,andboundary-taggingusingspatialanalysis
• 64-bitarchitectureenablesfasterprocessingwithgreater memoryutilization
• ExpressionCalculatorandStatisticalCalculatorenable workwithnumericdata,introducingthefoundationfor bothfinancialdataqualityandpredictivemodeling
ThisenvironmentisnotlockedbehindITdoors,itisbroughtforwardtotheopportunityowners–thedatastewardsand
user-defineddictionariesenableyoutocustomizeprocessestoyourspecificneeds.
Batch and Real-time ProcessingThePitneyBowesSpectrumTechnologyPlatformoffersasinglesolutionforbothbatchandtransactionalsystemsthatprovidesconsistentresultsacrossanyimplementation.Thescalablearchitectureleveragesdistributedsystemsandmultipleprocessorstosupportmillionsoftransactionsperhour.
Product IntegrationAPI integration.OurflexiblearchitectureprovidesrichsupportforintegrationusingC,C++,COM,.NET,Java,WebServicesandXML.ThisrichsetofClientSDKsallowscompaniestointegrateandprovidetheverybestindataqualityprocesseswithintheirexistinginvestmentsofETL,EAIandEnterpriseapplications.
Real-time integration – On-premise.AllfunctionsofthePitneyBowesSpectrumTechnologyPlatformcanbeintegratedintoyourITandWebenvironmentsusingthestandardsetofAPIs.Theresultsoftransactionalprocessingarealwaysidenticaltotheresultsobtainedinbatch,guaranteeingconsistencyinallyourdataqualityoperationsandmodes.
Real-Time Integration – Software-as-a-Service (SaaS).ForfasterimplementationcyclesandlowTotalCostofOwnership(TCO),youhavetheflexibilitytoaccessandintegrateallfunctionsofthePitneyBowesSpectrumTechnologyPlatformovertheInternetusingthesameAPIsprovidedforon-premiseintegration.
Workflow and Centralized ManagementThepowerfulandvisualconsolesservebothbusinessanalystsanddatatechniciansequallywell.Theconsolesallowforthepopulationofthemetadatarepository,andcreationandmanagementofdataqualityprocesses.Usingthesefeaturesorganizationscansetstandardrulesacrosstheenterpriseforconsistentdataqualityresults
Monitoring and ManagementServiceutilizationcanbetrackedandmonitoredbyprovidingkeyinformationatasummarylevel,includingwhousestheservice,whentheservicewasaccessedandwhatresultswerecaptured.Batchjobflowscanbemonitoredandmanagedfoensureproperexecutionfromstarttofinish.
Additionalbenefitsinclude:
• Design-timeverificationtoolidentifieserrorsindata-mappingandbusinessrulespriortojobexecution
• Monitoringtherun-timeprogressofworkflowsensuresthatinterruptionsinmission-criticaloperationsaredetectedimmediately
• Workflowperformancestatisticsallowthedetectionandmonitoringofoperationalissuesbeforetheyinterruptcriticalprocesses
User InterfaceDataprocessingoccursattheserverside,facilitatingindustry-leadingprocessingperformance.ApowerfulenginesynchronizesrepositorydataandmanagescommunicationbetweentheclientandthetransformationmodulesviatheHTTPorSockets.
Specifications Operating System Version 64-Bit Supported in OS 6.0 6.4
AIX 5.2 ■ ■
AIX 5.3 ■ ■ ■
AIX 6.1 ■ ■
HPUX 11.11 ■
HPUX 11.23(Itanium) ■ ■ ■
HPUX 11.23(RISC) ■ ■ ■
HPUX 11.31(Itanium) ■ ■
RedHatEnterpriseLinux 3 ■ ■
RedHatEnterpriseLinux 4 ■ ■ ■
RedHatEnterpriseLinux 5 ■ ■
Solaris(SPARConly) 8 ■ ■ ■
Solaris(SPARConly) 9 ■ ■ ■
Solaris(SPARConly) 10 ■ ■ ■
SUSE 9.x ■ ■
SUSE 10.0withglibc-2.4-31.2 ■ ■
SUSE 11.x ■
Windows 2000 ■
Windows(Clientonly) XP ■ ■ ■
Windows(Serveronly) 2003Server ■ ■ ■
Windows(Serveronly) 2008Server ■ ■
Windows(Clientonly) 7 ■ ■
Framework Client Tools Framework Client APIs
• EnterpriseDesigner • C,C++,COM,.NET,Java,XML–32bit(Windows&Unix)
– BatchFlowInspector • C,C++,COM,.NET,Java,XML–64bit(Windows&Unix)
• ManagementConsole • WebServices
• InteractiveDriver
Get to know your customers better. Learn more about the Pitney Bowes Spectrum Technology Platform and gain the insight you need to make better decisions – enterprise-wide. Contact us today or visit our website. Please see brochure panel for email, phone numbers and website addresses.
©2010PitneyBowesSoftware,Inc.Allrightsreserved.PitneyBowesBusinessInsightisadivisionofPitneyBowesSoftware,Inc.ThePitneyBoweslogoisaregisteredtrademarkofPitneyBowes,Inc.SpectrumandAddressNowareprotectedtrademarksofPitneyBowesSoftware,Inc.,allrightsreserved.Othertrademarksarethepropertyoftheirrespectiveowners. 92485AM1006
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