pitney bowes spectrum technology platform · pitney bowes spectrum technology platform is unique in...
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Transform Business Datainto Actionable InformationAcross the Entire Enterprise
Pitney Bowes®
Spectrum™ TechnologyPlatform
Pitney Bowes® Spectrum™ Technology Platform
Improve end-to-end business performance with the single platform that integrates quality data, location intelligence and decisive customer insight.
Benefits• Deliveracomprehensiveapproachtomanagingdata—onyourterms
• Extenddataqualitytoeverycustomertouchpoint
• Provideforconsistencyandstandardsacrossyourorganisation
• EnhanceyourcoreCRMandERPapplications
• Eliminatewasteful,redundantprocesses
• Makedecisionsthatcutcostsandboostprofits
• Consistentlymeetstringentcompliancerequirements
Thechallengesassociatedwithcorporatedatacanoverwhelmeventhemostsophisticatedorganisationaseachnewacquisition,ITsystemandcustomerinitiativeaddsnewlevelsofcomplexity.Whilemanyexecutivesratetheircorporatedataas“poor,”fewareactivelyworkingonaplanforimprovement.
Tobesuccessful,organisationsneedtofindeffectivewaystodealwithlong-termissuessuchasownership,disparatesystemsandoveralldataquality—whilebeingopportunisticwhenitcomestofavorablecircumstancesandcriticalbusinessissues.
PitneyBowesBusinessInsightprovidesthebestofbothworlds,withanenterprise-wideplatformthatmakesitpossibletocentralisecontrolandimproveperformanceonyourterms.ThePitneyBowesSpectrumTechnologyPlatformdoesnotreplaceyourexistingbusinessplatforms–itimprovesthequality,integration,accessibilityandvalueofyourinformation.
Take Control of Your Most Important Business AssetsInarecentGartnerstudy,organisationsestimatethattheyarelosingmorethan$8millionannuallybecauseofdataqualityissues—withevenhighertotalsinlargercompanies.Indifficulteconomictimes,organisationsofalltypesmustfocusoncontrollingandimprovingdataqualitytominimisedisruptionsandlosses.1
Justasimportant,therightapproachtoenterprisedatacanhelpyoulocatenewopportunities,connectwithcustomersandcommunicatemoreefficiently.Inadditiontoitsservice-orientedarchitectureandcomponent-drivenmodules,thePitneyBowesSpectrumTechnologyPlatformisuniqueinhowitleveragesbothdataqualityandlocationintelligenceacrossyourorganisation.Fromcustomercareandmarketingtooperationsandcompliance,businessunitscanmakebetterdecisionswithinformationthat’smoreaccurate,timelyandrelevant.
1 Organisations Perceive Significant Cost Impact From Data Quality Issues, August 14, 2009, gartner.com
A Foundation for Data Quality, Data Management and MoreThePitneyBowesSpectrumTechnologyPlatformincludesasetofcomponentsandapplicationsthatreadilyintegratewitheachotheraswellasyourcoreCRM,ERPandlegacysystems.Thesesolutionsworktogethertoprovideaconsistent,single-viewofyourcustomersacrosstheenterprise,andtheyaredesignedtosupporttheneedsofdatastewards,ITmanagersandbusinessusers.
Withconsiderableflexibility,youcanstartwithapplicationsthatprovidethemostimmediateimpacttoyourbottom-lineresultsandexpandyourreachovertimebasedonspecificbusinessneeds.
• Know Your Customers BetterEnterpriseDataQualitySolutionsstandardise,validateandconsolidatedatasoyoucancreateaccurate,comprehensivecustomerrecords.
• Unleash Your Location PotentialEnterpriseLocationIntelligenceSolutionsgeocoderecordswithpinpointaccuracy.Analyseandvisualisedata,automatecalculationsandmakebetterbusinessdecisions.
• Increase Returns on Your IT InvestmentsEnterpriseDataIntegrationSolutionsunlockthepowerofyourCRMandERMsystems,providingaccesstothe
criticalapplicationdataneededtoimproveenterpriseperformance.
• Monitor, Validate and Manage InformationEnterpriseDataGovernanceSolutionsprovidetheappropriatetoolstoprofileandmanagethequalityofyourcompany’sdata,soyoucanincreaseoverallconfidence.
• Tackle Complex Business ProblemsBusinessServicesincludeasuiteofspecialtyapplicationssoyoucanconfrontkeychallenges,includingglobalterrorism,taxliabilities,runawaycostsandwaveringcustomerloyalty.
Simplifying a World of DataBasedonamodular,service-orientedarchitecture,thesepremierdataqualitysolutionsupdate,linkandconsolidatevaluableinformationintoanenterprise-widebusinessintelligencesystem.
Toensureconsistencyinallofyouroperations,theSpectrumTechnologyPlatformincludesbothbatchandtransactionalsystemsforanyimplementation.Thescalablearchitectureleveragesdistributedsystemsandmultipleprocessorstosupportmillionsoftransactionsperhour–satisfyingthedemandsofenterprise-classdataprocessing.Powerfulrules-basedenginesanduser-definedfunctionsprovideforunrivaledflexibilityandeaseofuse.
A Robust Set of Integrated SolutionsThetruevaluedatabringstoyourorganisationisreflectedinthemanywaysitcanadvanceyouroverallgoalsandobjectives:increasedprofits;moreefficientoperations;andstrongercustomerrelationships.That’swhyPitneyBowesBusinessInsightprovidesyouwithabroadspectrumofmission-criticalsolutions—allonasingleplatform.
Data Quality SolutionBusinessusers,administratorsanddatastewardscanallaccessasingle,enterprise-widedataqualitysolutiontostandardise,cleanse,updateandenhancecustomerdata,whilestreamliningtheoveralldataqualityprocess.Weprovidethetoolsyouneedtocreateandmaintainup-to-dateinformation–consistent,accuratedatathatcandrivebusinessresultsacrosseverycornerofyourcompany.
Data Governance SolutionOrganisationalleaderdefinedbusinessprocessesaretranslatedinto“rules”throughtwopowerfulmodulestoenableyoutoquicklygainanaccurateanddetailedunderstandingofyourdata.Youareabletoprofileandmonitorthedatausedinyourbusinesssystemsandapplications,withintegratedanalysisandmanagementframeworks.
Location Intelligence SolutionInadditiontoenhancingyourexistingdata,locationintelligencecreatesnewinformationaboutyourunderlyingdatarecordsbyassessing,evaluating,analysingandmodellingdistinctgeographicrelationships.Reducerisk,increasecustomersatisfactionandstreamlineoperationswithoursophisticated,buteasytouse,toolstoverifylocationsandtransforminformationintovaluablebusinessintelligence.
Data Integration SolutionAccurate,completeandconsistentcustomerinformationisessentialtobusinesssuccess.Yet,evenafterinvestingmillionsinsophisticatedCRMandERPsystems,overtwo-thirdsofallorganisationshaveissueswithnon-standarddataandincompleteinformation.Weprovideyouwithasinglesourcefordataintegration,soyoucanaccess,combineanddeliverinformationfromyourdisparatedatasources.
Business ServicesTherearetimesinbusinesswhenspecialtyapplicationsarerequiredtosolvecomplexbusinessproblems.Weprovideyouthemeanstoconfrontandovercomesomeofthemostpressingchallengesinbusinesstoday,includingreducingtheriskofconductingbusinesswithindividualsandbusinessesonglobalwatch-lists,taxliabilities,runawaylogisticcostsandqualityconnectorstoyourkeycustomerinformation.
The Pitney BowesSpectrum™
Enterprise DataQuality Solution
The Pitney BowesSpectrum™
Data GovernanceSolution
The Pitney BowesSpectrum™
Enterprise LocationIntelligence Solution
The Pitney BowesSpectrum™
Data IntegrationSolution
The Pitney BowesSpectrum™
Business Services
Universal AddressingModule
Address Now Module
Data NormalizationModule
Universal NameModule
Advanced MatchingModule
Profiler Plus
Monitor Plus
Enterprise GeocodingModule
Location IntelligenceModule
Enterprise RoutingModule
Data Services forOracle
Data Services forSiebel
Data Services forSFDC
Data Services forSAP
Sagent Data Flow
Enterprise TaxSolution
Enterprise RoutingModule
Data Quality Connectorfor mySAP
Data Quality Connectorfor Siebel
Global Sentry
The Pitney Bowes Spectrum™ Technology PlatformENTERPRISE DESIGNER • INTERACTIVE DRIVER • MANAGEMENT CONSOLE • CLIENT APIs • WEB SERVICES
Capitalise on a More Accurate View of Your Business Data
Service-Oriented ArchitectureThePitneyBowesSpectrumTechnologyPlatformusesaservice-orientedmodulararchitecturethatsupportsmulti-processoranddistributedcomponentinstallations,whilesatisfyingthedemandsofenterprise-classdataprocessing.Severaloptionsareprovidedforintegratingin-houseandthirdpartyapplications.Integratingbothbatchandreal-timesolutionsissimpleandensuresconsistencyacrosstheenterprise.
ThePitneyBowesSpectrumTechnologyPlatformprovides3AxisScalabilityinsupportofperformance,costandflexibilitywithRemoteServerandSaaS.RemoteServeralsosupportsbatch(job)andreal-time(service)dataflows.
Customise Business ProcessesWiththePitneyBowesSpectrumTechnologyPlatform’sgraphicruleseditor,theEnterpriseDesigner,youcandefineabusinessprocesscateredtotheuniquecharacteristicofyourdataandyourbusiness.Rules-basedmatchinganduser-defineddictionariesenableyoutocustomiseprocessestoyourspecificneeds.
Enterprise-wide Data Quality,Data Management and More
ThefoundationofthePitneyBowes
SpectrumTechnologyPlatformisbuilton
servicesorientedarchitecturethatenables
easydeployment,integrationandre-use
ofitsdataandbusinessservicesinto
existingITinfrastructureswithastrong
commitmenttocontinuousinnovationand
standards.
Basedontheservice-orientedarchitecture(SOA),thePitneyBowesSpectrumTechnologyPlatformprovidesafoundationforenterprise-widedataquality,datamanagementandmuchmore:
• Extendsdataqualitytoeveryinteractionandtouch-pointwherecustomerdataispartofabusinessprocess
• Helpsestablish“fitforuse”standards
• Enablesdatastewardstounderstand,createandpublishdataqualityanddataenrichmentbusinessrules–specifictoadomain,application,departmentortheenterprise
• Providesendtoendcapabilities–access,federation,profilingmonitoring,parsing,standardisation,validation,matching,consolidationandenrichment
• Dataenrichmentincludesgeo-coding,routing,andboundary-taggingusingspatialanalysis
ThisenvironmentisnotlockedbehindITdoors,itisbroughtforwardtotheopportunityowners–thedatastewardsandbusinessanalysts.Nowbusinessusers,administratorsanddatastewardsalikeareabletouseasingle,enterprise-widesolutiontoeffectivelymanagecustomerdataqualityprocesses,andmuchmore.
Batch and Real-time ProcessingThePitneyBowesSpectrumTechnologyPlatformoffersasinglesolutionforbothbatchandtransactionalsystemsthatprovidesconsistentresultsacrossanyimplementation.Thescalablearchitectureleveragesdistributedsystemsandmultipleprocessorstosupportmillionsoftransactionsperhour.
Product IntegrationAPI integration.OurflexiblearchitectureprovidesrichsupportforintegrationusingC,C++,COM,.NET,Java,WebServicesandXML.ThisrichsetofClientSDKsallowscompaniestointegrateandprovidetheverybestindataqualityprocesseswithintheirexistinginvestmentsofETL,EAIandEnterpriseapplications.
Real-time integration – On-premise.AllfunctionsofthePitneyBowesSpectrumTechnologyPlatformcanbeintegratedintoyourITandWebenvironmentsusingthestandardsetofAPIs.Theresultsoftransactionalprocessingarealwaysidenticaltotheresultsobtainedinbatch,guaranteeingconsistencyinallyourdataqualityoperationsandmodes.
Real-Time Integration – Software-as-a-Service (SaaS).ForfasterimplementationcyclesandlowTotalCostofOwnership(TCO),youhavetheflexibilitytoaccessandintegrateallfunctionsofthePitneyBowesSpectrumTechnologyPlatformovertheInternetusingthesameAPIsprovidedforon-premiseintegration.
Workflow and Centralised ManagementThepowerfulandvisualconsolesservebothbusinessanalystsanddatatechniciansequallywell.Theconsolesallowforthepopulationofthemetadatarepository,andcreationandmanagementofdataqualityprocesses.Usingthesefeaturesorganisationscansetstandardrulesacrosstheenterpriseforconsistentdataqualityresults
Monitoring and ManagementServiceutilisationcanbetrackedandmonitoredbyprovidingkeyinformationatasummarylevel,includingwhousestheservice,whentheservicewasaccessedandwhatresultswerecaptured.Batchjobflowscanbemonitoredandmanagedfoensureproperexecutionfromstarttofinish.
Additionalbenefitsinclude:
• Design-timeverificationtoolidentifieserrorsindata-mappingandbusinessrulespriortojobexecution
• Monitoringtherun-timeprogressofworkflowsensuresthatinterruptionsinmission-criticaloperationsaredetectedimmediately
• Workflowperformancestatisticsallowthedetectionandmonitoringofoperationalissuesbeforetheyinterruptcriticalprocesses
User InterfaceDataprocessingoccursattheserverside,facilitatingindustry-leadingprocessingperformance.ApowerfulenginesynchronisesrepositorydataandmanagescommunicationbetweentheclientandthetransformationmodulesviatheHTTPorSockets.
Framework Server
• Windows®2000,XP,2003
• Solaris–9,10
• HP-UX–11.11,11.23(PA-RISC),11.23i(Itanium)
• AIX–5.3,6.1
• RedHatLinux–4,5.2
• Suse–9,10
Framework Client Tools
• EnterpriseDesigner > BatchFlowInspector
• ManagementConsole
• InteractiveDriver
Framework Client APIs
• C,C++,COM,.NET,Java,XML–32bit(Windows&Unix)
• C,C++,COM,.NET,Java,XML–64bit(Windows&Unix)
• WebServices
Get to know your customers better. Learn more about the Pitney Bowes Spectrum™ Technology Platform and gain the insight you need to make better decisions – enterprise-wide. Call us today at 02.9437.6255 or visit www.pbinsight.com.au.
PitneyBowesBusinessInsightisadivisionofPitneyBowesSoftware,Inc.ThePitneyBoweslogoisaregisteredtrademarkofPitneyBowes,Inc.SpectrumandAddressNowareprotectedtrademarksofPitneyBowesSoftware,Inc.,allrightsreserved.Othertrademarksarethepropertyoftheirrespectiveowners.
©2009PitneyBowesSoftware,Inc.Allrightsreserved.
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PITNEY BOWESBUSINESS INSIGHT
With the industry’s most comprehensive set of solutions for maximizing the value of customer data, Pitney Bowes Business Insight helps organizations more effectively locate, connect with and communicate to their customers in today‘s global markets.