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Plan Do Check Act (PDCA) Overview A System of Improvement at the State and Complex Levels The session will begin shortly. 1 Welcome Thank you for joining the webinar Hawaii Department of Education Office of Curriculum, Instruction and Student Support

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Page 1: Plan Do Check Actwetsandserver.com/hcpsv3_staging/files/pdcastatecomplex... · 2013-10-24 · Plan Do Check Act (PDCA) Overview A System of Improvement at the State and Complex Levels

Plan Do Check Act (PDCA)

Overview

A System of Improvement at the

State and Complex Levels

The session will begin shortly.

1

Welcome

Thank you for joining the webinar

Hawaii Department of Education

Office of Curriculum, Instruction and Student Support

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Webiquette

1. Before the meeting starts, close

any other applications running

on your computer.

2. Use the “Hand” icon

if you wish to speak

or have a question.

3. Mute your microphone

to eliminate ambient

noises.

4. Make sure that your

“Chat” box is set for

“Everyone.”

5. Use the “Chat” box

for questions.

6. Restrict the use of text-speak,

please respond using standard

English to text.

7. Your collaboration

is vital. Every

perspective

contributes to the

whole picture.

Muted

Unmuted

2

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Hawaii’s Five RTTT Pillars

Improved Student

Outcomes

Data for School Improvement

Longitudinal Data System

Balanced Scorecard

Data Governance

Using data to inform instruction

Common Core Standards

Career & College Ready Diploma

Curriculum Framework

Common Instructional Materials

Formative Assessments

Interim Assessments

Summative Assessments

STEM

Focused support on

lowest-performing schools

Zones of School

Innovation

•Flexibility

•Great teachers and great

leaders

•Remove barriers to

learning

Performance-based

evaluation system

New Teacher Induction &

Mentoring

Incentives

Leadership development

Alternative pathways

Systems of Support to enable schools to do their best work – reprioritize and reorganize State resources;

establish Human Resources Unit in Zones of School Innovation; automate

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Awareness and general understanding about

the Plan, Do, Check, Act (PDCA) continuous

improvement process

Sharing about how state and complexes might

be using PDCA in the work they do with

schools.

Purpose: To present an overview of the

Plan, Do, Check, Act (PDCA) process as a system

of continuous improvement.

Desired Outcomes:

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What is PDCA?

Why do we need PDCA?

Who will use PDCA?

How will we use PDCA?

Where are we in the PDCA process?

Closing

Agenda

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How are you applying the PDCA process in the work you do

with schools?

How can we apply the PDCA process to continue our collaborative effort to

increase student achievement?

Essential Questions:

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What is PDCA?

Francis Bacon - Scientific Method

Walter Shewhart - pioneering statistician who

developed the statistical process control for Bell

Laboratories in the US during the 1930's. Shewhart

Cycle

Edwards Deming - Quality Management Deming Wheel

9

Francis Bacon

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Continuous Improvement Cycle

10

Plan

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Continuous Improvement Cycle

11

Plan Do

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Continuous Improvement Cycle

12

Plan Do

Check

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Continuous Improvement Cycle

13

Plan Do

Check Act

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Walter Andrew Shewhart W. Edwards Deming

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Why do we need PDCA?

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State/Complex

School Wide

Classroom

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How WeWill Do It

K-12 Construct

Formative Instruction

Data Teams

Continuous Improvement Leadership -

Working together through Tri-Level

“Plan-Do-Check-Act” (“PDCA”)

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Where do

we want

to go? What is our

Goal?

Where are we now? Take inventory/ Examine Multiple

Sources of Data

Analyze Strengths and Challenges,

then prioritize

How will we get there… and

How will we know we’re on the

right track?

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Plan

Continuous Team Based Improvement Process

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Plan Do

Continuous Team Based Improvement Process

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Plan Do

Check

Continuous Team Based Improvement Process

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Plan Do

Check Act

Continuous Team Based Improvement Process

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• Design Plan

Plan Do

Check Act

Continuous Team Based Improvement Process

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• Implement Plan • Design Plan

Plan Do

Check Act

Continuous Team Based Improvement Process

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• Monitor Progress

• Implement Plan • Design Plan

Plan Do

Check Act

Continuous Team Based Improvement Process

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• Monitor Progress

• Evaluate Findings

• Implement Plan • Design Plan

Plan Do

Check Act

Continuous Team Based Improvement Process

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Plan Do

Check Act

Where Do We Want To

Go? What is our Goal?

Where Are We Now?

Take Inventory/ Examine

Multiple Sources of Data

Analyze Strengths and

Challenges, then prioritize

How will we get there?

Design Plan:

Implementation Phase

Monitoring Phase

Evaluation Phase

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Plan Do

Check Act

Are you ready to start the

Implementation Phase?

Here we go…

Implementation Phase

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Plan Do

Check Act How are we doing?

Implement Monitoring Phase

Formative Assessments

Provide descriptive feedback

Make midcourse corrections

as needed.

Check whether changes are

achieving the desired results or

not.

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Implementation & Monitoring

Occur Interchangeably

PLAN

ACT

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Implementation & Monitoring

Occur Interchangeably

PLAN

ACT

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Implementation & Monitoring

Occur Interchangeably

PLAN

ACT

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Implementation & Monitoring

Occur Interchangeably

PLAN

ACT

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Implementation & Monitoring

Occur Interchangeably

PLAN

ACT

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Plan Do

Check Act What decisions and actions

are you making to get the

greatest benefits from the

changes?

Implement Evaluation Phase

Adopt/Adapt changes

Use data findings to make

future improvement decisions

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Plan Do

Check Act What decisions and actions

are you making to get the

greatest benefits from the

changes?

Implement Evaluation Phase

Adopt/Adapt changes

Use data findings to make

future improvement decisions

Where Do We Want To

Go? What is our Goal?

Where Are We Now?

Take Inventory/ Examine

Multiple Sources of Data

Analyze Strengths and

Challenges, then prioritize

How will we get there?

Design Plan:

Implementation Phase

Monitoring Phase

Evaluation Phase

How are we doing?

Implement Monitoring Phase

Formative Assessments

Provide descriptive feedback

Make midcourse corrections as

needed.

Check whether changes are

achieving the desired results or not.

Are you ready to start the

Implementation Phase?

Here we go…

Implementation Phase

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Plan: Plan what you want to accomplish over a

period of time and what you might do or need to get

there.

Identify the Need:

•Select the problem to be analyzed

•Clearly define the problem and establish a precise

problem statement

Analyze the Data:

•Identify potential causes of the problem

•Collect and analyze data related to the problem

•Verify or revise the original problem statement

•Identify the root cause of the problem

•Collect additional data if needed to verify root causes

Develop Solutions:

•Set SMART goals for the problem-solving effort

•Establish criteria for selecting a solution

•Generate potential solutions that will address the root

cause

•Select a solution

•Plan the solution

Do: Implement a potential solution.

Solutions into Action:

•Implement the plan

•Communicate the plan to stakeholders and connect with staff on:

•Timeframes

•Expectations

•Roles and Responsibilities

Check: Check whether changes are

achieving the desired results or not.

Monitor the Results During Implementation:

•Gather the data on the solution

•Analyze the data on the solution

•Determine impact on the problem statement

•Summarize what the team learns

•Make necessary midcourse changes

Act: Act to get the greatest benefits from the changes.

Evaluate the End Results:

•Identify systemic changes and training needs

•Adopt the solution

•Plan ongoing monitoring of the solution

•Continue to look for incremental improvements to the solution

•Look for another improvement opportunity

Plan- Do-Check-Act (PDCA Cycle)

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Our Internal Capacity Building Engine

Learn from both outside and

in our classrooms to build

our capacity.

Make the most of our most

important asset – our

people.

Build a system that fits our

unique needs in Hawai’i.

Create a sustainable DOE.

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JAN FEB MAR APR MAY JUNE JULY AUG SEPT OCT NOV DEC

Continuous PDCA Calendar

Execute and Optimize Plan Based On “Check > Act”

Begin Planning Dialog For Next Year

Plan Do Check Act

C

A

C C

A C C C

A

C

A

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Tri Level Check Process Loop

Board of Education State Leadership Team Complex Areas Leadership Team Schools Leadership Team

Close monitoring, feedback, and maximizing our efforts will help us to meet our goals.

Do Check Act

Q1 October

Q2 January

Q3 April

Q4 July

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System Infrastructure

Rich Learning Environment

Student Achievement

Goal

3

Goal

2

Goal

1

Formative Instruction Data Teams

Data coaches (Assessment Literacy System) Training to analyze and use data for

improvement Leadership – promote, encourage, model,

and evaluate Key staff in schools to be trained

DOE Strategic Plan Data For School Improvement (DSI) Longitudinal Data System (LDS) Highly Qualified Teachers in the classrooms Leadership development and support

How Our Key Activities Make Formative Instruction Happen in Every Classroom

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Tools developed to support

complexes and schools in the

implementation of formative

instruction and data teams in the

PDCA process

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Total Score (by %)

Proficiency

Item Analysis

Item Response

Performance Summary

(individual students)

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DIGGING

DEEPER

48

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Student 1

Student 2

Student 3

Student 4

Student 5

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DSI Contacts

Dan Miyamoto - Project Manager

837-8004 or via lotus notes

Faith Ishihara – Educational Officer

837-8004 or via Lotus Notes

State DSI Website: www.dsi.k12.hi.us

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Longitudinal Data System

aka - LDS

What reports can complexes use to inform their

decisions?

How can these reports impact student achievement?

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Hawaii Department of Education

http://employees.hidoe.k12.hi.us

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Hawaii Department of Education

http://employees.hidoe.k12.hi.us

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LDS Web Site

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Attendance

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Assessments - State

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Behavior Offenses

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College Entrance ACT

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LDS Contacts

Training Session Requests Please contact the Data Governance Office: Justin Katahira - Decision Support Specialist

218-6792 or via lotus notes

Blayne Iwata - Decision Support Specialist

808-218-6794 or via lotus notes

Issues and Concerns Please contact the CSD for trouble shooting, correction

and/or recommendations to the LDS system.

Phone: (808) 377-8320 Website address: csd.k12.hi.us

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Where does DSI and LDS fit into

the PDCA process?

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• DSI and LDS provide multiple sources of data to be analyzed in the planning process.

Plan

Check Act

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Where does DSI and LDS fit into

the PDCA process?

64

• DSI and LDS provides formative assessment reports to inform mid course actions

• DSI and LDS provide multiple sources of data to be analyzed in the planning process.

Plan

Check Act

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Where does DSI and LDS fit into

the PDCA process?

65

• DSI and LDS provide summative reports to inform decisions about how to act upon the given target.

• DSI and LDS provides formative assessment reports to inform mid course actions

• DSI and LDS provide multiple sources of data to be analyzed in the planning process.

Plan

Check Act

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Balanced Scorecard Management Process –

Define Key Strategies for achieving the goals in the State Strategic Plan and measures for determining whether or not they have been met.

Project Management Oversight Process –

Provides a process to transform strategic plans into both actionable projects and performance measures.

Strategic Project Oversight Committee – (SPOC)

The SPOC formally reviews and approves the plan at two points in the process and reviews the status of ongoing projects regularly.

Center for Educational Leadership and Technology(CELT) 2010

State Level

Balanced Scorecard

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•Why do we exist?

Mission

• What do we want our future to look like?

Vision

•What do we need to accomplish?

Goals and Objectives

•How are we going to do it?

Strategies

•How are we going to Implement our

strategies?

Projects

PLAN DO

CHECK ACT

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•Are you ready to work with focused efforts?

Implement Strategies and Projects

•Why do we exist?

Mission

• What do we want our future to look like?

Vision

•What do we need to accomplish?

Goals and Objectives

•How are we going to do it?

Strategies

•How are we going to Implement our

strategies?

Projects

PLAN DO

CHECK ACT

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•How will we know our strategies are working? Measures, Baseline, & Targets

•Are we going to meet or exceed our targets? Leading Indicators

(formative assessment)

•What changes should we make along the way? Adjust Strategies & Objectives

•Are you ready to work with focused efforts?

Implement Strategies and Projects

•Why do we exist?

Mission

• What do we want our future to look like?

Vision

•What do we need to accomplish?

Goals and Objectives

•How are we going to do it?

Strategies

•How are we going to Implement our

strategies?

Projects

PLAN DO

CHECK ACT

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•How will we know our strategies are working? Measures, Baseline, & Targets

•Are we going to meet or exceed our targets? Leading Indicators

(Formative Assessments)

•What changes should we make along the way? Adjust Strategies & Objectives

•Did we reach our objectives? Lagging Indicators

(Summative Assessments)

•What do the findings reveal? Analysis of Findings

•What actions are we going to take?

Next Steps

•Are you ready to work with focused efforts?

Implement Strategies and Projects

•Why do we exist?

Mission

• What do we want our future to look like?

Vision

•What do we need to accomplish?

Goals and Objectives

•How are we going to do it?

Strategies

•How are we going to Implement our

strategies?

Projects

PLAN DO

CHECK ACT

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Awareness and general understanding about

the Plan, Do, Check, Act (PDCA) continuous

improvement process

Sharing about how state and complexes might

be using PDCA in the work they do with

schools.

Purpose: To present an overview of the

Plan, Do, Check, Act (PDCA) process as a system

of continuous improvement.

Desired Outcomes:

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How are you applying the PDCA process in the work you do

with schools?

How can we apply the PDCA process to continue our collaborative effort to

increase student achievement?

Essential Questions:

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For more information on the PDCA

process see the webinars below

PDCA- Data Teams December 13, 2011 Want to find out about a generalized data analysis process that can be used in data teams? Come and join this webinar for a brief overview presentation of the Plan-Do-Check-Act Cycle of continuous improvement.

http://wetserver.net/hcpsv3_staging/cc/pd-webinars.jsp?month=12&year=2011

PDCA - School Level January 17, 2012 Plan-Do-Check-Act (PDCA) A Powerful Process for Schools: Join me, Holly M. Polk,

as I model PDCA, a powerful process, to help your school, teachers, and students.

http://wetserver.net/hcpsv3_staging/cc/pd-webinars.jsp

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References Image Files:

http://www.answers.com/topic/francis-bacon

http://www.realmagick.com/walter-a-shewhart-quotes/

http://blog.richardmillwood.net/2010/09/20/quality-delight-for-business-learning/

http://www.itsmwatch.com/itil/article.php/3856576/ITIL-is-Continual-Service-Improvement.htm

Literature

Center for Educational Leadership and Technology (CELT). June 2010. EASE Guidebook: establishing and sustaining a strategic project oversight committee process

Center for Educational Leadership and Technology (CELT). June 2010. EASE Guidebook: establishing and sustaining a balanced scorecard process

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Questions from the Chat Box

Are there any other college readiness reports besides

the ACT report available in the LDS?

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Thank you for joining us!

A recording of this webinar will be posted on the

Standards Toolkit website.

If there are any questions, please e-mail:

Dewey Gottlieb, Mathematics Specialist

Monica Mann, Acting Administrator

Petra Schatz, Language Arts Specialist, or

Derrick Tsuruda, Science Specialist

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