platform shift: how new biz models are changing...

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Barcelona, Spain October 29-31, 2015 © 2015 Parker & Van Alstyne Twitter: @InfoEcon :: [email protected] :: PlatformEconomics.com Marshall Van Alstyne Boston University [email protected] [email protected] Platform Shift: How New Biz Models Are Changing the Shape of Industry MIT Leading Disruption

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Page 1: Platform Shift: How New Biz Models Are Changing …chairgovreg.fondation-dauphine.fr/sites/chairgovreg...Android Users Uber Drivers eBay Sellers Xbox Developers Amex Merchants Aga

Barcelona, Spain • October 29-31, 2015

© 2015 Parker & Van Alstyne Twitter: @InfoEcon :: [email protected] :: PlatformEconomics.com

Marshall Van Alstyne

Boston University [email protected]

[email protected]

Platform Shift: How New Biz Models Are Changing the Shape of Industry

MIT Leading Disruption

Page 2: Platform Shift: How New Biz Models Are Changing …chairgovreg.fondation-dauphine.fr/sites/chairgovreg...Android Users Uber Drivers eBay Sellers Xbox Developers Amex Merchants Aga

2 © 2016 Parker, Van Alstyne Twitter: @InfoEcon :: [email protected] :: PlatformEconomics.com

@InfoEcon

Firm Year Empl. Mkt Cap

BMW 1916 116,000 $53B

Uber 2009 7,000 $60B

Marriott 1927 200,000 $17B

Airbnb 2008 5,000 $21B

Walt Disney 1923 185,000 $165B

Facebook 2004 12,691 $315B

Kodak 1888 145,000 $30B (heyday)

Instagram 2010 13 $1B (acquisition)

Page 3: Platform Shift: How New Biz Models Are Changing …chairgovreg.fondation-dauphine.fr/sites/chairgovreg...Android Users Uber Drivers eBay Sellers Xbox Developers Amex Merchants Aga

3 © 2016 Parker, Van Alstyne Twitter: @InfoEcon :: [email protected] :: PlatformEconomics.com

The transition to Internet era firms resembles the transition

to Industrial era firms … but for the opposite reason

@InfoEcon

Page 4: Platform Shift: How New Biz Models Are Changing …chairgovreg.fondation-dauphine.fr/sites/chairgovreg...Android Users Uber Drivers eBay Sellers Xbox Developers Amex Merchants Aga

4 © 2016 Parker & Van Alstyne Twitter: @InfoEcon :: [email protected] :: PlatformEconomics.com

InterBrand: Global Brands @InfoEcon

Page 5: Platform Shift: How New Biz Models Are Changing …chairgovreg.fondation-dauphine.fr/sites/chairgovreg...Android Users Uber Drivers eBay Sellers Xbox Developers Amex Merchants Aga

5 © 2015 Parker, Van Alstyne & Choudary Twitter: @InfoEcon :: [email protected] :: PlatformEconomics.com

Platforms are overtaking energy and banking

Source: Visualcapitalist.com,

Bloomberg

Page 6: Platform Shift: How New Biz Models Are Changing …chairgovreg.fondation-dauphine.fr/sites/chairgovreg...Android Users Uber Drivers eBay Sellers Xbox Developers Amex Merchants Aga

9 © 2016 Parker & Van Alstyne Twitter: @InfoEcon :: [email protected] :: PlatformEconomics.com

InterBrand: Global Brands @InfoEcon

Page 7: Platform Shift: How New Biz Models Are Changing …chairgovreg.fondation-dauphine.fr/sites/chairgovreg...Android Users Uber Drivers eBay Sellers Xbox Developers Amex Merchants Aga

10 © 2016 Parker, Van Alstyne Twitter: @InfoEcon :: [email protected] :: PlatformEconomics.com

How are these Related?

1: Each side attracts the Other 2: They’re all outside

Uber Riders eBay Buyers Xbox Gamers Amex CardHolders Aga Khan Patients YouTube Viewers AirBnb Renters Tesla Car Drivers Mechanical Turk Jobs LinkedIn Employees Upwork Freelancers Android Users

Uber Drivers eBay Sellers

Xbox Developers Amex Merchants

Aga Khan Doctors YouTube Videographers

AirBnb Rooms Tesla Charge Stations

Mechanical Turk Laborers LinkedIn Employers

Upwork Projects Android Developers

Page 8: Platform Shift: How New Biz Models Are Changing …chairgovreg.fondation-dauphine.fr/sites/chairgovreg...Android Users Uber Drivers eBay Sellers Xbox Developers Amex Merchants Aga

The giants of the Internet era resemble those of the Industrial era but for the opposite reason.

© 2016 Parker & Van Alstyne Twitter: @InfoEcon :: [email protected] :: PlatformEconomics.com

Page 9: Platform Shift: How New Biz Models Are Changing …chairgovreg.fondation-dauphine.fr/sites/chairgovreg...Android Users Uber Drivers eBay Sellers Xbox Developers Amex Merchants Aga

12 © 2016 Parker, Van Alstyne Twitter: @InfoEcon :: [email protected] :: PlatformEconomics.com

Giants of Supply Side Economies of scale

Standard Oil

1909

Acklam Ironworks

1924

Vanderbilt

Colossus of

(Rail) Roads

Electric

Dynamo

1893

Ford Model T

1908

Page 10: Platform Shift: How New Biz Models Are Changing …chairgovreg.fondation-dauphine.fr/sites/chairgovreg...Android Users Uber Drivers eBay Sellers Xbox Developers Amex Merchants Aga

14 © 2016 Parker, Van Alstyne Twitter: @InfoEcon :: [email protected] :: PlatformEconomics.com

Giants of Demand Side Economies of scale

Instant Messaging

Now

Micro Blog

Now

Social Networks

Windows OS Mobile

Merchant Mkts

Page 11: Platform Shift: How New Biz Models Are Changing …chairgovreg.fondation-dauphine.fr/sites/chairgovreg...Android Users Uber Drivers eBay Sellers Xbox Developers Amex Merchants Aga

16 © 2016 Parker, Van Alstyne Twitter: @InfoEcon :: [email protected] :: PlatformEconomics.com

Platform Ecosystems: How Developers Invert the Firm

Platform sponsor can sell code V or give away share S=σV as input

to developers who pay royalty Φ on output y across two periods.

Output is Cobb Douglas. Public code is input to production, which

has recursive spillovers across periods.

Page 12: Platform Shift: How New Biz Models Are Changing …chairgovreg.fondation-dauphine.fr/sites/chairgovreg...Android Users Uber Drivers eBay Sellers Xbox Developers Amex Merchants Aga

17 © 2016 Parker, Van Alstyne Twitter: @InfoEcon :: [email protected] :: PlatformEconomics.com

Platform Ecosystems: How Developers Invert the Firm

Vertical Integration

Advantages

1. No subsidy cost

2. Higher output from

tighter integration

3. Higher prices

Open Innovation

Advantage

1. Larger recursive spillovers

Initially, vertical integration is always more profitable. However,

as the ecosystem expands, open innovation dominates and the

firm shifts its organizational form.

Vertical Integration

Advantages

1. No subsidy cost σ

2. Higher y2 output from

tighter integration

3. Higher prices p

Open Innovation

Advantage

1. Larger recursive

spillovers Nα

Page 13: Platform Shift: How New Biz Models Are Changing …chairgovreg.fondation-dauphine.fr/sites/chairgovreg...Android Users Uber Drivers eBay Sellers Xbox Developers Amex Merchants Aga

18 © 2016 Parker, Van Alstyne Twitter: @InfoEcon :: [email protected] :: PlatformEconomics.com

$1B+ Platforms by Region

Source: P. Evans, CGE; CB Insights, Capital IQ, CrunchBase, 2015

North America Europe Africa & Latin

America Asia

North America has more platform firms than anywhere else in the world. China, with a large

homogeneous market, is growing fast. Europe, with a more fragmented market, has less than 1/10 the value of North America, not significantly far ahead of developing regions

Private

Public

63: $2.8 trillion 42: $670 billion 27: $161 billion 3: $61 billion

Page 14: Platform Shift: How New Biz Models Are Changing …chairgovreg.fondation-dauphine.fr/sites/chairgovreg...Android Users Uber Drivers eBay Sellers Xbox Developers Amex Merchants Aga

19 © 2016 Parker & Van Alstyne Twitter: @InfoEcon :: [email protected] :: PlatformEconomics.com

In any market with network effects, the focus of attention must shift from inside to outside the firm.

Reason: You can’t scale network effects inside as easily as outside.

@InfoEcon

Page 15: Platform Shift: How New Biz Models Are Changing …chairgovreg.fondation-dauphine.fr/sites/chairgovreg...Android Users Uber Drivers eBay Sellers Xbox Developers Amex Merchants Aga

Value creation shifts from internal to external servicing

What Changes :: Operations & Logistics

© 2016 Parker, Van Alstyne Twitter: @InfoEcon :: [email protected] :: PlatformEconomics.com

Page 16: Platform Shift: How New Biz Models Are Changing …chairgovreg.fondation-dauphine.fr/sites/chairgovreg...Android Users Uber Drivers eBay Sellers Xbox Developers Amex Merchants Aga

32 © 2016 Parker, Van Alstyne Twitter: @InfoEcon :: [email protected] :: PlatformEconomics.com

Value creation inside versus outside

Page 17: Platform Shift: How New Biz Models Are Changing …chairgovreg.fondation-dauphine.fr/sites/chairgovreg...Android Users Uber Drivers eBay Sellers Xbox Developers Amex Merchants Aga

33 © 2016 Parker, Van Alstyne Twitter: @InfoEcon :: [email protected] :: PlatformEconomics.com

Value creation inside versus outside

STEP

1

STEP

2

STEP

3

STEP

STEP

N

Page 18: Platform Shift: How New Biz Models Are Changing …chairgovreg.fondation-dauphine.fr/sites/chairgovreg...Android Users Uber Drivers eBay Sellers Xbox Developers Amex Merchants Aga

34 © 2016 Parker, Van Alstyne Twitter: @InfoEcon :: [email protected] :: PlatformEconomics.com

Value creation inside versus outside

DEMAND

PLATFORM

SUPPLY

Page 19: Platform Shift: How New Biz Models Are Changing …chairgovreg.fondation-dauphine.fr/sites/chairgovreg...Android Users Uber Drivers eBay Sellers Xbox Developers Amex Merchants Aga

35 © 2016 Parker, Van Alstyne Twitter: @InfoEcon :: [email protected] :: PlatformEconomics.com

Business Models Can Overlap Platforms Scale More than Pipes

Dell

Coca Cola

Apple

Samsung

Airbnb

Uber

Page 20: Platform Shift: How New Biz Models Are Changing …chairgovreg.fondation-dauphine.fr/sites/chairgovreg...Android Users Uber Drivers eBay Sellers Xbox Developers Amex Merchants Aga

Founded in 2008, Airbnb operates at global scale: 1M+ listings, 34,000 cities, 180 countries

Identify spare capacity, scale across boundaries

Paris

5,692 listings 40,000 listings 8,105 listings

Berlin Sydney

Source: http://tomslee.net/airbnb-data, 2015 Courtesy Peter Evans © 2016

Page 21: Platform Shift: How New Biz Models Are Changing …chairgovreg.fondation-dauphine.fr/sites/chairgovreg...Android Users Uber Drivers eBay Sellers Xbox Developers Amex Merchants Aga

38 © 2016 Parker, Van Alstyne Twitter: @InfoEcon :: [email protected] :: PlatformEconomics.com

API Economy Visualized: Amazon vs Walmart

Source: Rahul Basole and Peter Evans, with

data from ProgrammableWeb, Center for

Global Enterprise, 2015

Walmart

Amazon SNS

Alexa Web Inform

Amazon Marketplac

e

Amazon SimpleDB

Amazon Product

Advertising

Amazon CloudWatc

h

Amazon Flexible

Amazon Redshift

Amazon SC2

Amazon S3

Amazon Mechanical

Turk Amazon

RDS Amazon DynamoDB

Amazon Queue Service

Walmart

Amazon

Companies

Social media / web

Job search / work

E-commerce

Tools / cloud / big data

Payments

API Clusters

Messaging services

Enterprise / storage

Page 22: Platform Shift: How New Biz Models Are Changing …chairgovreg.fondation-dauphine.fr/sites/chairgovreg...Android Users Uber Drivers eBay Sellers Xbox Developers Amex Merchants Aga

39 © 2016 Parker, Van Alstyne Twitter: @InfoEcon :: [email protected] :: PlatformEconomics.com

Walmart vs Amazon growth over 10 years: 12% vs 1516%

Logistics & supply chain squeezing have limits.

External value add is much less limited.

Page 23: Platform Shift: How New Biz Models Are Changing …chairgovreg.fondation-dauphine.fr/sites/chairgovreg...Android Users Uber Drivers eBay Sellers Xbox Developers Amex Merchants Aga

Platforms Open Themselves to Third Party Contributions

What Changes :: R&D and Innovation

© 2016 Parker, Van Alstyne Twitter: @InfoEcon :: [email protected] :: PlatformEconomics.com

Page 24: Platform Shift: How New Biz Models Are Changing …chairgovreg.fondation-dauphine.fr/sites/chairgovreg...Android Users Uber Drivers eBay Sellers Xbox Developers Amex Merchants Aga

A platform is a system that can be… adapted to countless needs and niches that the platform’s original developers could not possibly have contemplated…”

Mark Andreessen: Venture Capitalist, Netscape Founder, Board HP, eBay © 2016 Parker, Van Alstyne Twitter: @InfoEcon :: [email protected] :: PlatformEconomics.com

Page 25: Platform Shift: How New Biz Models Are Changing …chairgovreg.fondation-dauphine.fr/sites/chairgovreg...Android Users Uber Drivers eBay Sellers Xbox Developers Amex Merchants Aga

46 © 2016 Parker, Van Alstyne Twitter: @InfoEcon :: [email protected] :: PlatformEconomics.com

It’s Working when Users do Something You Didn’t Expect

Hay Carrier

Racecar Flour Mill

Ford Model T

Page 26: Platform Shift: How New Biz Models Are Changing …chairgovreg.fondation-dauphine.fr/sites/chairgovreg...Android Users Uber Drivers eBay Sellers Xbox Developers Amex Merchants Aga

48 © 2016 Parker, Van Alstyne Twitter: @InfoEcon :: [email protected] :: PlatformEconomics.com

− Open to .com”

Open to developers −

The Rise & Ignominius Fall of MySpace – Business Week 2011

Does Openness Work?

Page 27: Platform Shift: How New Biz Models Are Changing …chairgovreg.fondation-dauphine.fr/sites/chairgovreg...Android Users Uber Drivers eBay Sellers Xbox Developers Amex Merchants Aga

49 © 2016 Parker, Van Alstyne Twitter: @InfoEcon :: [email protected] :: PlatformEconomics.com

The Rise & Ignominius Fall of MySpace – Business Week 2011

‘‘We tried to create every feature in the world and said, ‘O.K., we can do it, why should we let a third party do it?’ ‘’ says (MySpace cofounder) DeWolfe.

‘’We should have picked 5 to 10 key features that we totally focused on and let other people innovate on everything else.’’

Does Openness Work?

Page 28: Platform Shift: How New Biz Models Are Changing …chairgovreg.fondation-dauphine.fr/sites/chairgovreg...Android Users Uber Drivers eBay Sellers Xbox Developers Amex Merchants Aga

50 © 2016 Parker, Van Alstyne Twitter: @InfoEcon :: [email protected] :: PlatformEconomics.com

Most firms can only concentrate on most valuable

apps

Profits increase when others add to platform’s Long Tail

You don’t need to own this

Platforms Get Enormous Value from 3rd Party Developers

Page 29: Platform Shift: How New Biz Models Are Changing …chairgovreg.fondation-dauphine.fr/sites/chairgovreg...Android Users Uber Drivers eBay Sellers Xbox Developers Amex Merchants Aga

51 © 2016 Parker, Van Alstyne Twitter: @InfoEcon :: [email protected] :: PlatformEconomics.com

Consider product innovation alone

Harnessing 3rd party resources, innovation occurs at a higher combined rate

Even if a platform starts behind, its value overtakes the product leader

Shed costs, keep 30% gains!

Why Platforms Beat Products

Time

Valu

e A

dded

Page 30: Platform Shift: How New Biz Models Are Changing …chairgovreg.fondation-dauphine.fr/sites/chairgovreg...Android Users Uber Drivers eBay Sellers Xbox Developers Amex Merchants Aga

62 © 2016 Parker, Van Alstyne Twitter: @InfoEcon :: [email protected] :: PlatformEconomics.com

Finance

Shareholder Value Stakeholder Value

Incorporate network effects

Human Resources

Internal Employees

External communities

R&D

Experts & Specialized departments Crowdsourcing & Open Innovation

Strategy

Entry Barriers & Inimitable Resources Ecosystem husbandry & Long Tail

Marketing

Push Pull, Outbound Inbound

IT

Back Office (ERP) Front Office (CRM) Out-of-Office (Social & Big Data)

Operations & Logistics

Uber: biggest taxi company, no taxis,

Airbnb (biggest accommodations but no real estate), Facebook (biggest media firm but creates no content), Alibaba (biggest merchant but has no inventory)

Network Effects & Inverting the Firm Changes… @InfoEcon

Page 31: Platform Shift: How New Biz Models Are Changing …chairgovreg.fondation-dauphine.fr/sites/chairgovreg...Android Users Uber Drivers eBay Sellers Xbox Developers Amex Merchants Aga

63 © 2016 Parker, Van Alstyne Twitter: @InfoEcon :: [email protected] :: PlatformEconomics.com

Governance Corrects Causes of ‘’Market Failures’’

Information Asymmetry

Lemons, Insider Trading

Fake Goods, Drugs, Viagra

Risk

Airbnb hosts / guests

Co-investment, hold-up; Visa Story

Externalities

- Spam, 3rd Party privacy

+ Recommendations, Public Goods

+ Network Effects

Monopoly Power

On Platform: EA on Xbox, ADP on SAP

Of Platform: Regulation

Page 32: Platform Shift: How New Biz Models Are Changing …chairgovreg.fondation-dauphine.fr/sites/chairgovreg...Android Users Uber Drivers eBay Sellers Xbox Developers Amex Merchants Aga

Governance

Platforms are well-suited to regulating market

failures “on-platform.” They have better information

and self-interest in preventing transaction failures

among ecosystem partners.

Platforms are NOT well-suited to regulating

market failures “off-platform.” Their self-

interest lies in market expansion, requiring

external intervention.

Page 33: Platform Shift: How New Biz Models Are Changing …chairgovreg.fondation-dauphine.fr/sites/chairgovreg...Android Users Uber Drivers eBay Sellers Xbox Developers Amex Merchants Aga

What’s Next?

© 2016 Parker, Van Alstyne Twitter: @InfoEcon :: [email protected] :: PlatformEconomics.com

Page 34: Platform Shift: How New Biz Models Are Changing …chairgovreg.fondation-dauphine.fr/sites/chairgovreg...Android Users Uber Drivers eBay Sellers Xbox Developers Amex Merchants Aga

66 © 2016 Parker, Van Alstyne Twitter: @InfoEcon :: [email protected] :: PlatformEconomics.com

City as Platform

Page 35: Platform Shift: How New Biz Models Are Changing …chairgovreg.fondation-dauphine.fr/sites/chairgovreg...Android Users Uber Drivers eBay Sellers Xbox Developers Amex Merchants Aga

67 © 2016 Parker, Van Alstyne Twitter: @InfoEcon :: [email protected] :: PlatformEconomics.com

Internet of Things as Platform

Page 36: Platform Shift: How New Biz Models Are Changing …chairgovreg.fondation-dauphine.fr/sites/chairgovreg...Android Users Uber Drivers eBay Sellers Xbox Developers Amex Merchants Aga

68 © 2016 Parker, Van Alstyne Twitter: @InfoEcon :: [email protected] :: PlatformEconomics.com

Energy/Smart Grid as Platform

Page 37: Platform Shift: How New Biz Models Are Changing …chairgovreg.fondation-dauphine.fr/sites/chairgovreg...Android Users Uber Drivers eBay Sellers Xbox Developers Amex Merchants Aga

69 © 2016 Parker, Van Alstyne Twitter: @InfoEcon :: [email protected] :: PlatformEconomics.com

Education as Platform

Page 38: Platform Shift: How New Biz Models Are Changing …chairgovreg.fondation-dauphine.fr/sites/chairgovreg...Android Users Uber Drivers eBay Sellers Xbox Developers Amex Merchants Aga

70 © 2016 Parker, Van Alstyne Twitter: @InfoEcon :: [email protected] :: PlatformEconomics.com Healthcare as Platform

Page 39: Platform Shift: How New Biz Models Are Changing …chairgovreg.fondation-dauphine.fr/sites/chairgovreg...Android Users Uber Drivers eBay Sellers Xbox Developers Amex Merchants Aga

72 © 2016 Parker & Van Alstyne Twitter: @InfoEcon :: [email protected] :: PlatformEconomics.com

@InfoEcon

8. Governance

11. Policy

Platform Ecosystems: How

Developers Invert the Firm

Page 40: Platform Shift: How New Biz Models Are Changing …chairgovreg.fondation-dauphine.fr/sites/chairgovreg...Android Users Uber Drivers eBay Sellers Xbox Developers Amex Merchants Aga

THANK YOU

QUESTIONS & DISCUSSION

© 2016 Parker, Van Alstyne Twitter: @InfoEcon :: [email protected] :: PlatformEconomics.com

[email protected]

Twitter: @InfoEcon

Find research HERE. Find blog posts HERE.

MIT Initiative on the Digital Economy