Over 50 years experience in telecOmmunicatiOns sOlutiOns acrOss the cOntinent

expanDinGaFrica’s

TELECOMMUNICATIONS INFRASTRUCTURE

plesseyCORpORATE pROFILE

› Managed Services› Optical Solutions› Intelligent Infrastructure Solutions› Wireless Solutions ... everything you need for telecommunications infrastructure to

support your business strategy

inFrastructure anD yOur business

Africa has more telecommunications infrastructure than ever before. The demand for additional infrastructure grows exponentially every year as content and device end users move progressively more of their work and lifestyles to mobile unified communications and collaboration technologies. Infrastructure growth is also being fuelled at an unprecedented rate by the relentlessly dynamic evolution of connectivity technologies.

This has moved the need for robust, reliable, scalable, and future-proofed infrastructure to the heart of strategic considerations for telecommunications operators and content and service providers. You can’t grow market share if you can’t deliver content and services at the highest levels of quality and reliability.

The high demand for world class infrastructure has also escalated the amount of executive effort and attention that needs to be expended on the design, building, and maintenance of infrastructure. This detracts from the executive effort and time that should be spent on growing and consolidating end user market share.

The easiest and most cost-effective way of releasing executives from this drain on their attention, is by partnering with an infrastructure solutions provider that can help you plan, acquire, implement, support, maintain and manage the entire lifecycle of your infrastructure – in such a way that it always services your business strategy.

plessey is that sOlutiOns prOviDer

plessey has been designing, building and supporting telecommunications infrastructure on the African continent for 50 years.

We have more experience, across more types of locations, technologies, industry sectors, and operator business strategies than any other organisation on the continent.

We’ve laid more than 8 000 km's of optical fibre on schedule and on budget, helping to put cable thieves behind bars while we’re at it, as well as meeting stringent health and safety and environmental criteria at all times. For instance, the cable we laid connecting the West Africa Cable System to Cape Town runs through the

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Western Cape’s extremely sensitive fynbos biome as well as a number of historical sites. Not only did we manage the environmental impact assessments, but also all community liaison and completed the 140km installation in record time without damage to the environment or any historical site.

Infrastructure provision and management is a deceptively challenging business, in that, superficially, it seems to be about digging trenches and throwing concrete.

In fact, it requires specialisation in an extraordinarily diverse set of disciplines, including:• Site assessment and evaluation• Negotiations with local and regional governments• Civil engineering

• physical security• Sub-contractor selection and training • Health and safety expertise• Community capacity building• Establishment and maintenance of relationships with

technology vendors• Environmental custodianship• power management • project management and,• Supply chain management

It’s rare for any telecommunications operator or voice and data provider to have, in-house, just a few of these skills. As we have them all, we’ve been able, by way of example, to build and commission 290 base transceiver stations in a single month.

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For all these reasons, plessey has become the continent’s premier turnkey infrastructure solutions provider. Through its four business units; Optical Solutions, Wireless Solutions, Intelligent Infrastructure and Managed Services, plessey is able to tailor its offerings to meet the strategic business needs of its clients.

speciFically...We have cOntinental reach

Our headquarters are in Midrand, South Africa, and we have eight other offices in Zambia, Uganda, Tanzania, Malawi, Nigeria, and Mauritius. From these nine offices, we currently operate in 24 African countries and have the capacity and resources to extend into others.

Applying a stringent qualification process, to assure our clients of best practice and world class quality, we strive to use in-country equipment and materials vendors whenever doing so makes commercial sense for the client.

We Guarantee quality anD best practice

plessey is ISO 90001:2008, ISO 14001; 2004 and OHSAS 18001 accredited. We apply the same standards and methodology in every country and on every project. At the start of every project, we work with the client to define the project deliverables, identify business objectives, define project objectives, and assess project risks. This standards-based approach assures clients of an absolute consistency in our service and solutions wherever we operate on their behalf.

All our staff and all sub-contractors are required to complete ongoing, six monthly refresher courses in disciplines such as health and safety. All technicians working on towers must be certified climbers. We also train technical personnel on GSM-specific electrical applications. This includes theoretical and practical training at the suppliers, using laboratories and state of the art facilities.

The benefits to clients of our application of superior materials and workmanship are a significant long-

term reduction in maintenance requirements and minimised downtime.

We innOvate

Staffed by engineers with exceptional GSM experience, plessey’s Research & Development division, researches, tests and proofs GSM innovations.

Areas currently covered are:• GSM Infrastructure• GSM Solutions• Renewable Energy• Hybrid Solutions• Site Management Solutions• Wireless Solutions• Electrical Solutions

We can be yOur inFrastructure manaGer

plessey takes the view that long-term management and maintenance of infrastructure actually starts with planning and design. A properly originated infrastructure rarely needs as much maintenance and management as one that is cobbled together. We bring our considerable knowledge and experience to bear to that end in the early stages of infrastructure development.

However, not all infrastructure implementations have the luxury of being greenfield projects. Which is why we established a Network Operations Centre (NOC) and have developed a dedicated, service level agreement (SLA) driven, managed services division whose focus is on significantly reducing a client’s time to repair and just as significantly improving uptime.

The benefits to clients of our application of superior materials and workmanship are a significant long-term reduction in maintenance requirements and minimised downtime.

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So from end to end, we are able to fulfil the role of an infrastructure manager for your business, ensuring that your infrastructure is optimally operational at all times.

manaGeD servicesAll plessey’s solutions are underpinned by our Managed Services offering. It can be tailored to meet our clients’ requirements, whether the need is for a single component of the services on offer or a full end-to-end solution. plessey’s solid vendor and contractor relationships, coupled with professional project management capabilities, enable the successful delivery of turnkey communications infrastructure solutions across multiple technology platforms. Our project management ethos has earned us a reputation of trust and dependability.

As plessey is a subsidiary of Dimension Data, our clients have globally experienced resources, the very latest intellectual capital and the financial strength of a leading international technology solution provider at their disposal.

Optical sOlutiOnsplessey’s Optical Solutions division provides route surveys, network design, equipment specification, long-haul, metro, and access fibre solutions, supply chain management, project management, and maintenance and support. Our experience in Optical Solutions dates back to the inception of mobile networks in 1993. To date, we have rolled out over 8,000km of optical fibre and, in 2012, began rolling out access fibre solutions.

intelliGent inFrastructure sOlutiOnsWith a track record of having built over 15 000 base transceiver sites in 24 countries since 1993, we are a leader in the field of turnkey site build services. Our Intelligent Infrastructure Solutions include civil works, towers and masts, generators, site fencing, fully fitted equipment

shelters, site electrification and rectifier systems, supply chain management, project management, maintenance, and support.

Wireless sOlutiOnsThis division offers site surveys, RF planning, transmission planning, network and system design, supply chain management, project management, installation, commissioning, maintenance, and support. It provides access applications for triple-play services that include high-speed data, toll-quality voice, and multimedia services in licensed frequencies. For areas poorly served by wired infrastructure, we enable service providers to reach new businesses and residential clients more efficiently and cost effectively.

With a track record of having built over 15 000 base transceiver sites in 24 countries since 1993, we are a leader in the field of turnkey site build services.

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Plessey offers a broad range of end-to-end integrated telecommunications solutions.

Countries worked and working in: 24

Existing plessey offices: 9

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turnkeyTELECOMMUNICATIONS

SOLUTIONS

Our services encompass voice, broadband data and IP based technologies which are provided through a comprehensive turnkey telecommunication solution to Service Providers and the Operator market.

turnkeyafrica’s premier provider of turnkey telecommunication infrastructure solutions

plessey’s solid vendor and contractor relationships, coupled with professional project management capabilities, enable the successful delivery of turnkey communications infrastructure solutions across multiple technology platforms.

Additionally, plessey (pTY) Ltd is 100% owned by Dimension Data plc and enjoys the technology resources of one of the world’s most pioneering IT solutions and service providers.

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lOGistical suppOrt servicesplessey’s Logistical Support Services boasts more than ten years of experience in exporting telecommunications equipment across the continent- to the right place and at the right time - via sea, air and road freight. A Global Insurance policy covers shipment to all African countries where plessey has a presence.

purchasinG/prOcurementWe ensure the supply of goods and services (locally and overseas) to our clients at the optimum combination of cost, quality, service and delivery in support of plessey’s internal and external clients’ business objectives.

expOrt lOGistics/shippinGplessey’s Logistical Support Services has vast experience in scheduling and managing air, sea and road freight to various African countries, including as diverse destinations as Burundi, Democratic Republic of Congo, Ghana, Mauritius, Madagascar, Malawi, Mozambique, Nigeria, Rwanda, Tanzania, Uganda and Zambia. We utilise the services of accredited freight forwarders for shipments to most destinations.

lOGistical suppOrtservices - key Facts• Sea freight to more than seven countries • Air freight to more than nine countries - mainline

flights and aircraft charters • Road freight to more than four countries• Extensive knowledge of in-Africa rules and

regulations governing importation • In-country transportation of materials from main

warehouse to sites, using local transport contractors in more than six African countries

prOject manaGement apprOachRecognising that the key to quality is meeting and exceeding customer’s delivery and cost expectations, plessey strives to Execute Excellently. We have earned a reputation of trust and dependability through our project management ethos. projects are tightly managed to ensure a consistent quality delivery at a cost well within the budget parameters.

pan aFrican FOOtprintplessey has a solid well-established pan African footprint, with a presence in several African countries and with nine registered branch offices. We believe that the key to our success is forming strong local partnerships with a firm commitment to skills transfer.

innOvative thinkersplessey’s differentiation lies in our people. With a staff complement of more than 400, we foster a culture of innovative, lateral thinking and continuous improvement that adds to the value in the delivery of services and products.

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turnkey cOmmunicatiOn sOlutiOns

plessey is africa’s leading provider of turnkey telecommunications infrastructure solutions and, as demand for infrastructure grows exponentially, plessey frequently fulfils the role of infrastructure manager for telecommunications operators and service providers wishing tofocus on business growth rather than the complexities of infrastructure maintenance and management.

OPTICALSOLUTIONS

Fibre optical solutions & fibre optical services

MANAGEDSERVICESComprehensive

end-to-end solutions

INTELLIGENT INfRASTRUCTURE

Dedicated to identifyingthe most suitable products

WIRELESSSOLUTIONS

Industry leading, cutting-edge wireless infrastructure

Plessey Brand

Transformation

People and Culture

Client Centricity

Execution Excellence

Part

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Strategic Drivers

ProfitableSales

Growth

To be Africa’s leading Telecommunications Infrastructure Solutions Provider, enabling broadband connectivity through partnerships with Service Providers

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plessey MANAGED SERvICES

manaGeD servicesplessey has combined its core capability of providing telecommunications solutions with the specialist skills we need to deliver best Operations and maintenance services to telecommunications Operators and service providers across africa.

We know exactly what it takes to maintain long distance fibre-optic cable, to maximise network up-time and to ensure that our Customer’s clients are able to make high quality voice calls or surf the Internet… when they want to.Our experience enables us to take on new and complex tasks and transform the quality, reliability and efficiency of telecommunications across Africa.

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Premium telecommunications solutions that grow with your communication needs

Site Maintenance

SERVICES

FibreMaintenance

TowerMaintenance

MicrowaveMaintenance

Satellite Network

FaultManagement

AlarmManagement

Transmission

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netWOrk OpERATIONS

maintenance SERvICES

the immediate benefit of signing up with the plessey network Operations centre (nOc) service is that you automatically receive a 24x7x365 service that will monitor and maintain your telecommunications and utility plant infrastructure by certified network Operators.

Our NOC offering allows Customers to scale their needs by using the plessey NOC to deliver their Operations and Monitoring essentials.

We offer three key Network Operating Solutions, namely:• Fully outsourced service• Customer managed, plessey operated service• Customer managed and operated

All solutions make use of the existing plessey NOC infrastructure and can either be based within the plessey NOC or at Customer premises.

Key fundamental features of our NOC service offering are:• proactive management around the clock using eTom/ITIL best practice• The Customer benefits from efficiency savings by sharing the Capex and

Opex costs• Service levels to meet your business needs

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maintenance SERvICES

as telecommunications networks become more complex and sophisticated, the scope of possible operational issues grows exponentially. your network is critical to your business. plessey’s maintenance services minimises premature repairs and helps obtain consistently high levels of network availability.

plessey’s Maintenance Services provides a 24/7 routine and corrective maintenance capability. We are able to provide fault rectification within 4 hours on facilities, fibre and transmission networks, as well as microwave and satellite networks.

The key benefits of plessey’s maintenance offering's are:• Improved system reliability• Decreased system downtime• Reduced replacement costs• Highly skilled and experienced teams• 24/7 support• National coverage in South Africa and other African countries.

plessey Maintenance services allow you to remain focused on running your core business.

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reGeneratiOnSITES

plessey’s regeneration sites are designed to act as highly resilient repeater stations for customers to collocate their fibre-optic equipment and are typically positioned approximately 80km to 100km along a national long-haul fibre-optic cable route.

State of the art monitoring equipment allows the sites to be remotely monitored where vital status information is relayed back to the 24 hour manned plessey Network Operations Centre (NOC).

Maintenance teams are well equipped and strategically positioned along the route to ensure that faults are quickly restored against very stringent Service Level Agreements (typically 99.95% Availability).

plessey currently has Regeneration sites located along the Dark Fibre Africa (DFA) fibre-optic route from pretoria to Empangeni; located at Bronkhorstspruit, Middleburg, Hendrina, Ermelo, Busby, piet Retief, paul pietersburg, vryheid, Jordaan Witrand, Melmoth and Empangeni.

Plessey has regeneration sites designed to boost bandwidth capacity available in South Africa

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Each site has the following key characteristics:• Typical site dimensions of 8m x 6m protected by

suitable fencing and gate• Isotherm Container of typical size 3.8m x 2.6m• AC power, Stand-by Diesel Generator and

portable Generators• Fully redundant Rectifier equipment providing -48v

power to customer equipment racks• Battery back-up for a minimum 4 hours stand-by time

• A minimum of 400W power to each 19” lockable customer equipment half-rack

• Fire suppression system, access control, earthing and lightning protection and remote camera security monitoring

• Dual air conditioners with switching system to rotate usage

• Redundant connectivity for backhaul of alarm data

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Optical FibreCApABILITY OvERvIEW

Premium optical solutions that grow with your communication needs

plessey Optical Fibre sOlutiOnsWe specialise in the installation of optical fibre.

By analysing your communication needs, we can design an efficient backbone or metro network utilising the appropriate cabling technology.

Our experience in Optical Solutions dates back to the inception of mobile networks in 1993. Our Optical Solutions are typically applied for transmission backbones and metro networks. We also provide turnkey optical fibre transmission systems for security monitoring, industrial control and smart highway communication.

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TurnkeyProject

Management

Survey &Design

Training Best of BreedProduct

Supply ChainManagement

Fibre Splicing& Testing

Technologies

Right of Way

TrenchingTechnologies

TrenchlessTechnologies

Fibre Blow-inTechnologies

Consultancy

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Plessey is determined to play an active role in the growth of Africa’s internet market

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cOnsultancy service• Assist customer with specifications, design and BOQ• Keeping customer updated with latest technology

trends and industry best practices• provide turnkey engineered solutions

Fibre blOW-in technOlOGies• Installation of fibre optic cable into underground duct

by air blowing methods• Installation methodologies include sub-duct and

micro-duct.

Fibre splicinG anD testinG technOlOGies• Fusion splicing of optical fibres in underground

chambers, overhead routes or equipment rooms• Comprehensive end-to-end testing utilising the latest technology

supply chain manaGement• procurement• Equipment and asset management of product from

the manufacturer to point of completion• International warehousing facilities• Logistic support services

traininG• provision of fibre optic training courses certified and

accredited by international training organisations including practical hands-on training

turnkey prOject manaGement• ISO 9001 and 14001 accredited project

management services• Management and CTG ownership

survey anD DesiGn• Detailed route and requirement surveys• Design in accordance with customer

requirements and specifications• Creation of bill of services and bill of materials

best OF breeD prODuct• provision of state-of-the-art product sourced

worldwide engineered for the specific design

riGhts OF Way• Liaison with various road and utility agencies and lodging of right of way applications• Environmental impact studies, solutions and approvals

specialiseD technOlOGies• OpGW, ADSS and SkyWrap technologies enabling

rapid deployment with limited environmental impact• Incorporating Improved efficiency and lowering of

costs and time to market

ancillary suppOrt technOlOGies• Drilling underneath highways, roads and rivers to

install infrastructure. Minimal disruption to road traffic, highly efficient and latest technology ground penetrating radar for location and detection of underground services

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intelliGentINFRASTRUCTURE

We pride ourselves as

being a leader in the field of

turnkey site build services.

Currently there are regional offices in Southern, East,

West and Central Africa and offices in various countries.

Additionally plessey has worked in 24 countries in

Sub- Sahara Africa.

• Over 15 000 sites built in Africa

• Currently there are 9 offices across the African continent

intelliGent inFrastructureToday’s Intelligent Infrastructure involves a comprehensive process of identifying the most suitable products, purchase negotiations, civil works, tower construction, electrical, RF, power and backup-power provision, site commissioning, security, monitoring and maintenance.

plessey provides turnkey Intelligent Infrastructure services and solutions for telecommunications service providers in 24 countries across Africa. Over 15 000 BTS sites built in Africa to date.

turnkey prOject manaGement• Scope, schedule, cost, approach, and document• Management and control• Start to finish ownership

survey anD DesiGn• perform a detailed site survey and record all site information• Design site layout in accordance with Customer specifications and

requirements• Do soil tests• Create a detailed site survey report• Create a bill of services• Civil works• power Systems / Solar Systems• Equipment Shelters• RF Installation• Logistics• Create a bill of material

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Full Turnkey

GSM Planning

Microwave, BTS installation

and Commissioning

Transport

Warehousing

Procurement

Surveying

Freight tocountries

supply chain manaGement• Coordinate shipment with in-country team• Make use of reputable freight forwarders• In-country warehousing• plan and schedule shipments from suppliers

in-cOuntry lOGistics• plan delivery to site• Local transporting to site

site builD• Special Designs• Site Clearing and Marking

• Foundation Construction• Road Construction• Tower Erection• power Systems• Equipment Shelters• Fencing and Walling• RF Installation and Testing• Site Finishing

traininG• To ensure continuous improvement and technology updates,

plessey has invested in a training academy• Retraining of all supervisory and subcontract base is conducted

on a regular basis both at head office and in-country

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plessey Wireless SOLUTIONS OvERvIEW

experience hiGhliGhts in aFricamore than 3000 wireless installations in over 15 african countries.

Backed by years of experience and in-depth knowledge of microwave systems, plessey is recognised as an industry leader in the supply of best of class radio products, planning and installation services of point-to-point and point-to-Multipoint systems to leading telecommunications, data companies and public network operators. plessey’s relationship with several leading microwave vendors in the world allows us to meet the current and future needs of the telecommunications and private sector.

FullTurnkey

Multiple Licensed/(Un)

RF /IPTechnologies

RF and Radio Installation and

Commissioning

Supply Chain Management and

Warehousing

Project Management

Service

Microwaveand RF

Planning

Consultancy

Network Planning

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pOint-tO-pOint• Unlicensed • Fractional E1 • 1E1 to 4E1 • Ethernet

• Licensed • pDH • SDH Short Haul

• SDH Long Haul • Ethernet

brOaDbanD Wireless access sOlutiOnspoint-to-multipoint• Wireless Local Loop (WLL) Broadband• 802.11 la, b, g• WiMAX • 802.16d (2004) Fix and portable • 802.16e (2005) portable and mobile• CDMA• LMDS• TETRA

Fm transmissiOns• Transmitters• Combiners• Antennas• Management Systems

prOject manaGement service• Network and project design, implementation and

integration with other technologies and networks• Start to finish ownership• Best of Breed product selection• Selection of state-of-the-art products sourced worldwide • Terrestrial microwave radios • WiMAX • LMDS • CDMA • TETRA • Free Space Optics • Maintenance services with help desk facilities • Liaison with various regulatory authorities to obtain

required operating frequencies

cOnsultancy• Assist customers with identification and analysis of

business opportunities• Keeping customer updated with latest technology

and worldwide trends• provide Turnkey Solutions

supply chain manaGement• procurement• Equipment and asset management of products from

the manufacturer to point of project completion• International warehousing facilities• Logistic support services

DevelOpment anD traininG• Microwave radio training courses certified and

accredited by international training organisations• practical hands-on training

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mapsuppOrt• DEM, Clutter and vector maps• Details to 5m for all the major cities in Africa• Details to 20m for all other cities in Africa• Details to 30m for rest of Africa

planninG experience• point-to-point microwave radio links • Licensed microwave radios • License-exempt microwave radios• point-to-Multipoint microwave radio links • Licensed microwave radios • License-exempt radios• WiMAX • Fixed and portable (802.16d)(2004) • Mobile (802.16e) (2005e)• CDMA• TETRA

netWOrk planninG prOcess• Business and marketing plans• Sites identification• Development of spectrum usage strategy• LOS calculation and antenna height allocation• Link budget calculation• Coverage planning• Frequency allocation• Traffic allocation and simulation• Capacity planning• Hand over calculation• Interference calculation• Optimisation

micrOWave raDiO servicesWe provide the following:• Network design• Link budget calculation• Radio Frequency planning• Site surveys• Installation in accordance with international

specifications and requirements• Testing• Standard 24 hour Soak test• Network management system implementation• Integration services into current network

planninG services• point-to-point terrestrial wireless systems• point-to-Multipoint terrestrial wireless systems• WiMAX• LMDS• CDMA• TETRA• Free Space Optics

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the Future…the world is changing rapidly, telecommunications companies

have to do more with less, while meeting new challenges.

Customers seeking the best solutions will require a particular kind of partner, one with a track record of excellent delivery, with the experience of many types of telecommunications services,

who can bring in best practice and ideas from around the world.

They will need a partner who can develop new ways of working and who can create seamless alliances with other companies. And they will need a partner who works in the right way, with

strong values and deep service ethos.

That partner is plessey.

We are ideally placed to help our customers meet the challenges they face today, and tomorrow.

head Office

physical AddressRoyal palm Business EstateCorner of Suttie and K101 /Old pretoria Main RoadMidrand1685South Africa

postal Addressprivate Bag X122Halfway House1685South Africa

telephone+27 (0) 11 655 1700

Facsimile+27 (0) 11655 1670

plessey international

9th FloorOrange TowerCybercityEbeneMauritius

telephone+230 454 6210

Facsimile+230 454 6291

emailinfo@plessey.co.za

www.plessey.co.za