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Plumber’s Partnership Program

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Page 1: Plumber’s Partnership Program - Property Claim Adjusters · Thank you for taking a few minutes to learn about our Plumber’s Partnership Program. We work with plumbers throughout

Plumber’s Partnership

Program

Page 2: Plumber’s Partnership Program - Property Claim Adjusters · Thank you for taking a few minutes to learn about our Plumber’s Partnership Program. We work with plumbers throughout

Introduction

Thank you for taking a few minutes to learn about our Plumber’s Partnership Program. We work with plumbers throughout Arizona to:

• Assist their clients in getting their insurance claims paid.

• Help to get any covered plumbing services paid by the insurance company.

• Offer a new stream of income for your business.

Page 3: Plumber’s Partnership Program - Property Claim Adjusters · Thank you for taking a few minutes to learn about our Plumber’s Partnership Program. We work with plumbers throughout

This chart from “Claims Journal” Magazine shows that

68% of insurance claims are underpaid – by an average

of $32,000!!

Page 4: Plumber’s Partnership Program - Property Claim Adjusters · Thank you for taking a few minutes to learn about our Plumber’s Partnership Program. We work with plumbers throughout

That’s Crazy! How can that happen??

Since most homeowners aren’t contractors, they don’t

understand what it will take to restore their home. They trust

their insurance company to be a “good neighbor” – however,

often they’re not.

Page 5: Plumber’s Partnership Program - Property Claim Adjusters · Thank you for taking a few minutes to learn about our Plumber’s Partnership Program. We work with plumbers throughout

And even worse than being underpaid – many legitimate claims

are denied altogether.

Page 6: Plumber’s Partnership Program - Property Claim Adjusters · Thank you for taking a few minutes to learn about our Plumber’s Partnership Program. We work with plumbers throughout

So, where does that leave the average

homeowner?

Page 7: Plumber’s Partnership Program - Property Claim Adjusters · Thank you for taking a few minutes to learn about our Plumber’s Partnership Program. We work with plumbers throughout

Homeowners have to come out-of-pocket for

those costs – if they can.

Page 8: Plumber’s Partnership Program - Property Claim Adjusters · Thank you for taking a few minutes to learn about our Plumber’s Partnership Program. We work with plumbers throughout

Or worse – they settle for terrible repairs performed by

the insurance company’s preferred vendor contractor.

Notice the lower cabinets were replaced, but they didn’t replace the uppers to match.

Page 9: Plumber’s Partnership Program - Property Claim Adjusters · Thank you for taking a few minutes to learn about our Plumber’s Partnership Program. We work with plumbers throughout

If the insurance company doesn’t pay

– where does that leave you?

Often plumbers are left with a stack of unpaid invoices for jobs that

should have been paid by the insurance company. The homeowner

simply doesn’t have the money to pay.

Page 10: Plumber’s Partnership Program - Property Claim Adjusters · Thank you for taking a few minutes to learn about our Plumber’s Partnership Program. We work with plumbers throughout

Your clients need someone fighting on

their side.

Page 11: Plumber’s Partnership Program - Property Claim Adjusters · Thank you for taking a few minutes to learn about our Plumber’s Partnership Program. We work with plumbers throughout

They need to hire us.

Page 12: Plumber’s Partnership Program - Property Claim Adjusters · Thank you for taking a few minutes to learn about our Plumber’s Partnership Program. We work with plumbers throughout

What is a “Public Adjuster?”

• A licensed insurance adjuster who only works for

policyholders – not for the insurance company.

• We work on a contingency basis, so there are no up-front

costs to hire us. We get paid a small percentage of the claim

when it settles.

• We represent the client through all phases of the insurance

claim including: meeting with the adjuster, writing the

estimate, and negotiating and settling the claim.

Page 13: Plumber’s Partnership Program - Property Claim Adjusters · Thank you for taking a few minutes to learn about our Plumber’s Partnership Program. We work with plumbers throughout

Who are we?

Page 14: Plumber’s Partnership Program - Property Claim Adjusters · Thank you for taking a few minutes to learn about our Plumber’s Partnership Program. We work with plumbers throughout

Our Adjusters

Page 15: Plumber’s Partnership Program - Property Claim Adjusters · Thank you for taking a few minutes to learn about our Plumber’s Partnership Program. We work with plumbers throughout

Tavisha Grant Lead Public Adjuster & Owner

Our Lead Public Adjuster, Tavisha Grant, came to the public adjusting field

after owning her own independent insurance agency in Phoenix. She served

both commercial and personal lines clients.

She is very familiar with the intricacies of insurance policies and the way

insurance companies handle claims. Her background also includes working for

an insurance defense law firm in Los Angeles which was retained by one of

the “Big 3″ nationwide insurance carriers. While there, she saw firsthand the

way insurance companies often overpower an unrepresented insured.

Page 16: Plumber’s Partnership Program - Property Claim Adjusters · Thank you for taking a few minutes to learn about our Plumber’s Partnership Program. We work with plumbers throughout

Juan Ordoñez Public Adjuster

Juan Ordoñez began his public adjusting career after setting himself apart as

an HVAC and roofing contractor. Juan came to the firm with years of

experience working with insurance claims and is very familiar with the various

processes required to settle a claim properly.

Juan serves clients with all types of property damage claims, particularly

clients within the Spanish-speaking community.

Page 17: Plumber’s Partnership Program - Property Claim Adjusters · Thank you for taking a few minutes to learn about our Plumber’s Partnership Program. We work with plumbers throughout

Our License

We’re licensed with the State of Arizona as Let’s Go Enterprises, LLC

operating under the dba of Property Claim Adjusters.

Page 18: Plumber’s Partnership Program - Property Claim Adjusters · Thank you for taking a few minutes to learn about our Plumber’s Partnership Program. We work with plumbers throughout

What is the advantage of

hiring a public adjusting

firm?

Page 19: Plumber’s Partnership Program - Property Claim Adjusters · Thank you for taking a few minutes to learn about our Plumber’s Partnership Program. We work with plumbers throughout

Florida’s Office of Program Policy Analysis and Government Accountability

(the state with the most licensed public adjusters) compiled claim information

about settlement payouts over the course of one year.

They determined that claims represented by public adjusters were settled for

significantly more than claims settled by homeowners on their own.

Page 20: Plumber’s Partnership Program - Property Claim Adjusters · Thank you for taking a few minutes to learn about our Plumber’s Partnership Program. We work with plumbers throughout

But, what about our firm?

How do we compare?

• A typical water loss client calls us and tells us that their

insurance company has offered them between $10,000 and

$20,000 to settle their claim.

• We typically settle these types of claims for between $30,000

and $60,000.

Page 21: Plumber’s Partnership Program - Property Claim Adjusters · Thank you for taking a few minutes to learn about our Plumber’s Partnership Program. We work with plumbers throughout

The following are a few samples of

claims we’ve handled.

Page 22: Plumber’s Partnership Program - Property Claim Adjusters · Thank you for taking a few minutes to learn about our Plumber’s Partnership Program. We work with plumbers throughout

Farmers – Kitchen Water Loss

Initial Offer: $23,488.24

Final Settlement: $49,890.67

Page 23: Plumber’s Partnership Program - Property Claim Adjusters · Thank you for taking a few minutes to learn about our Plumber’s Partnership Program. We work with plumbers throughout

Progressive

Bathroom Water Loss Initial Offer: $18,325.72

Final Settlement: $42,966.49*

*See next screen for final settlement offer.

Page 24: Plumber’s Partnership Program - Property Claim Adjusters · Thank you for taking a few minutes to learn about our Plumber’s Partnership Program. We work with plumbers throughout

Progressive Bathroom Water Loss

Initial Offer: $18,325.72

Final Settlement: $42,966.49

*See previous screen for initial settlement offer.

Page 25: Plumber’s Partnership Program - Property Claim Adjusters · Thank you for taking a few minutes to learn about our Plumber’s Partnership Program. We work with plumbers throughout

Farmers /Mid-Century Insurance Company

Kitchen Water Loss Initial Offer: $11,444.49

Final Settlement: $49,003,94*

*See next screen for final settlement offer.

Page 26: Plumber’s Partnership Program - Property Claim Adjusters · Thank you for taking a few minutes to learn about our Plumber’s Partnership Program. We work with plumbers throughout

Farmers /Mid-Century Insurance Company

Kitchen Water Loss

Initial Offer: $11,444.49

Final Settlement: $49,003.94

*See previous screen for initial settlement offer.

Page 27: Plumber’s Partnership Program - Property Claim Adjusters · Thank you for taking a few minutes to learn about our Plumber’s Partnership Program. We work with plumbers throughout

This was a denial from Safeco. We fought it and won

$9,552.00 for the homeowner.

Page 28: Plumber’s Partnership Program - Property Claim Adjusters · Thank you for taking a few minutes to learn about our Plumber’s Partnership Program. We work with plumbers throughout

Why such a big difference?

• The insurance companies expect that contractors are so hungry for work that they will pay out of their own pockets for many things the carriers leave out of their estimates. We don’t accept that. If it needs to be replaced, it needs to be paid for by the insurance company – not the contractor or homeowner.

• The insurance companies try to minimize the damage and often want homeowners to re-use damaged items or repair things that need to be replaced. We don’t accept that.

• Sometimes the insurance company’s adjuster will deny things for no reason at all. In some ways, their hands are tied because of company policy. As much as they might want to pay for something, they can’t. We don’t accept that, either.

Page 29: Plumber’s Partnership Program - Property Claim Adjusters · Thank you for taking a few minutes to learn about our Plumber’s Partnership Program. We work with plumbers throughout

Now that you understand what we do …

how can we partner in a way that’s good for

both of us?

Page 30: Plumber’s Partnership Program - Property Claim Adjusters · Thank you for taking a few minutes to learn about our Plumber’s Partnership Program. We work with plumbers throughout

We pay plumbers a 20% referral fee for

every claim they send us.

• Example:

We settle a claim for $40,000.

Our commission is 12% or $4,800.

We would pay you a $960 referral fee.

It’s just that simple.

Page 31: Plumber’s Partnership Program - Property Claim Adjusters · Thank you for taking a few minutes to learn about our Plumber’s Partnership Program. We work with plumbers throughout

Annual Revenue Potential

It’s realistic to consider that you could refer 2 substantial water claims per month to us. That would be 24 referrals annually.

$960 x 24 = a $23,040.00 increase in revenue for your business without incurring any additional costs and with only a very small investment in time. You simply pick up the phone and call us with the lead and you’re done. We’ll handle it from there and send you a check when it settles.

Page 32: Plumber’s Partnership Program - Property Claim Adjusters · Thank you for taking a few minutes to learn about our Plumber’s Partnership Program. We work with plumbers throughout

This creates a win-win for both you

and your clients.

Page 33: Plumber’s Partnership Program - Property Claim Adjusters · Thank you for taking a few minutes to learn about our Plumber’s Partnership Program. We work with plumbers throughout

• Homeowners: They are happy because they

have someone fighting for them to make sure

they receive all the money they’re entitled to.

• You: Our plumber partners are happy

because they: – Create a new revenue stream without adding any

additional costs, and

– Have satisfied clients who appreciate the referral.

Page 34: Plumber’s Partnership Program - Property Claim Adjusters · Thank you for taking a few minutes to learn about our Plumber’s Partnership Program. We work with plumbers throughout

The Next Step?

READY TO GO? If we’ve answered all your questions

and you’re ready to join our

Plumber’s Partnership Program,

please sign-up online by going to:

www.PropertyClaimAdjusters.com/PPP

STILL HAVE QUESTIONS? If you still have questions and would

like to either talk to us on the phone

or set up an in-person meeting,

please either call us at 480-993-3564

or send an email to:

[email protected]

Page 35: Plumber’s Partnership Program - Property Claim Adjusters · Thank you for taking a few minutes to learn about our Plumber’s Partnership Program. We work with plumbers throughout

Conclusion

Thank you so much for taking the time to learn about

our Plumber’s Partnership Program. We look forward

to working with you in the future.

14231 N. 7th St., Ste. 6A, Phoenix, AZ 85022

(480) 993-3564