poka yoke asq621-presentation

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    Diana Howard ASQ CA/RABQSA

    Quality Tools

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    1.Poka Yokea. Heat sink example

    2. Four Up Charts3. Lean Sigma

    a. Value Stream Mapping

    4. Resources

    Topics of Discussion

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    What is Poka-Yoke?

    The phrase Poka-Yoke originates from theJapanese words:

    yokeru = to avoid

    poka = inadvertent errors

    It is a methodology that is used to strive

    toward zero defects by either preventing orautomatically detecting defects.

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    Mistake Proofing Devices

    1. Guide/Reference/Interference Rodor Pin:

    2. Template:3. Limit Switch/Microswitch:4. Counter:

    5. Odd Part Out Method:

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    Mistake Proofing Devices (p. 2)

    6. Sequence Restriction:7. Standardize and Solve:

    8. Critical Condition Indicator:9. Detect Delivery Chute:10.Stopper/Gate:11.Sensor:

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    Other Prevention Techniques

    Eliminate the Condition This method isolates the specific characteristic and removes it. For

    example: Certain non-functional holes cause confusion about where toinsert parts during assembly. We simply plug the non-functional holes

    and eliminate any possibility that they might be used and cause errors.

    Redesign for Symmetry Redesign for symmetry means to revise or modify the appearance or

    function of a part, tool or fixture so that its opposite sides are identical ornearly identical. In this way they become interchangeable.

    Redesign for Asymmetry This involves revising or modifying the appearance or function of a part,

    tool or fixture so that its opposite sides are no longer identical. In this waythey can no longer be confused and mistakenly interchanged. This isespecially useful when a particular orientation is critical.

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    Four Ups charts

    Used for Reporting to management

    Graph of measurement over time

    Analysis of quarterly data Issues/causes

    Action Items

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    Graph Ana lys is

    Issues /Causes Action Items

    Pre-Ship Acceptance

    Hardware Missing: Developed UV/black light markercheck. Operator to use pen and Touch for Quality - QAto audit with black light. Due date: 2/3/06

    PDC: 10 different refdes locations across 8 differentassemblies. No common trend.

    Missing: Nozzle replacement program instituted andrefresher on operator training.

    Great improvement!

    Customer intro during quarter( XXXXX volumes rampedduring qtr)

    Hardware Missing: XXXXXX 9131-0031-0004 Screws PDC: Misc customers and locations.

    Missing: No Common locations or assemblies.

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    Lean Sigma

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    What is Value Stream Mapping?A tool used to create a material and information

    flow of a product or process

    The value stream includes the following:

    People Tools

    Technologies

    Physical facilities

    Material and Information flows

    Policies and procedures

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    Why Value Stream Maps?

    It helps visualize what may beotherwise un-seen

    Find the sources of waste andquantifies those wastes so thatefforts for reduction can be

    prioritized

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    Target Waste with Value Stream Maps

    LeanManufacturing/Enterprise

    Excess Inventory

    Apply linebalancing (Lean) and Kanban toreduce or eliminate inventory

    Long Setup Apply lean tools(SMED) to reduce set up time

    Value Add

    Non-Value Add

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    Summary

    Poka Yoke Make it fool proof

    4-Ups Picture representation forManagement

    Combine Lean and Six Sigma to reducelead time, increase productivity,reduceWIP, better utilize space.

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    Resources

    http:isixsigma.com

    http://en.wikipedia.org

    Sasa Todorovic Quality Engineer, Black Belt Master

    Learning to See by Mike Rother and John Shook

    Available at www.lean.org