polteq test training 2014 · polteq test training 2014 issue 1 istqb foundation istqb advanced ......

www.polteq.com

Polteq test training 2014issue 1

■ ISTQB Foundation ■ ISTQB Advanced ■ TMap® Next ■ Testing in a nutshell ■ Testing

in practice ■ Test management à la Carte ■ User Acceptance Testing ■ Context-Driven

Testing ■ Agile Testing ■ Certified Agile Essentials ■ iSQI Certified Agile Tester ■ Test

Improvement with TPI® Next, TI4Agile, TI4Automation and TI4LowBudget ■ End to

End testing ■ Testing cloud services ■ Testing in SOA environments ■ Introduction

to testing mobile apps ■ Testing the API behind a mobile app ■ Automated testing

with Selenium IDE and WebDriver ■ Security testing ■ Technical skills for testers

Polteq test training

More than 30 test

courses

available !

Also contact Polteq for

customized courses.

Polteq test training

General informationPolteq offers an extensive training program in software testing, aimed at different target groups such as (senior) test engineers, test coordinators, test consultants and test managers. Training is divided into certification training, practical training, basic training, technical training and specialized topics.

Certification trainingWe offer several courses that lead to an internationally recognized certificate and are accredited to provide courses for any level of ISTQB and TMap® certification. In addition, our training department is qualified to provide iSQI training for Certified Agile Tester and the certification training for IREB Certified Professional for Requirements Engineering. We also arrange the examination following the course.

Practical trainingThe practical courses we offer are aimed in particular at acquiring practical experience. Practical information, tips and tricks are provided to help the course participants in their daily (testing) activities. The objective is that participants will be able to directly put what they have learned during these courses into practice. Our teachers have comprehensive practical experience which they will gladly share with the course participants. During the course, there will be enough time and opportunity to discuss the participants’ own practical scenarios.

Basic trainingBasic courses are appropriate for anyone who needs a basic understanding of software testing. Participants attend these courses for an introduction to software testing or to increase their awareness of testing. These courses will also provide participants with general knowledge and tips and tricks that they can use to (better) implement their testing process.

Specialized topicsWe have extensive experience in the testing profession and have gained a leading position in innovating in the area of software testing. We have developed several courses on specialized subjects, such as end-to-end testing, test improvement, test outsourcing, Agile testing and testing of cloud services.

Technical trainingThe use of tools in the testing process is becoming increasingly important. That is why we have developed a number of courses such as optimization of test automation, testing the API behind a mobile app and two Selenium courses.

Customized coursesIn addition, we provide customized (in-house) courses on request, varying from half a day to a few weeks. For customized courses a selection can be made from the ‘standard’ course topics or new material can be developed. The detailed content of a customized course will be discussed and agreed with our customers and developed for your specific organization. Please contact us for more information.

English or DutchThe complete training program is available in The Netherlands and Belgium, at Polteq’s offices as well as in-house training on request, in both English and Dutch.

Leaders in software testing

Polteq is the largest independent specialist

in software testing in the Netherlands and

Belgium and market leader in the area of test

training.

Our test professionals are in demand

worldwide to solve testing issues and run

testing projects.

Thanks to our investment in R&D, we can create

our own vision of and solutions for new IT

developments. In this way we keep innovating

our company, our employees and, in fact,

testing itself. As trendsetter and innovator

in the international testing scene, we keep

reaffirming our roles as expert and pioneer.

Polteq’s own pioneers – Martin Pol and

Ruud Teunissen, amongst others – have put

software testing on the map. Pioneering is

still important and is, together with a personal

approach, the core of our service. That’s the

difference our customers notice!

Our strength is to deliver the right service at

the right time: to offer support at the time

when it has the most added value.

1

Polteq test trainingOverview public training courses January 2014 - August 2014For the program from September 2014 and further: see www.polteq.com

Page Course / Training Duration January '14 February '14 March '14 April '14 May '14 June '14 July '14 August '14

3 ISTQB Foundation 3 days 10,11,12 18,19,20

4+5ISTQB Advanced Level Test Manager 5 days 19,20,21,27,28, 7 (ex)ISTQB Advanced Level Test Analyst 4 days 12,13,19,20,26 (ex)ISTQB Advanced Level Technical Test Analyst 3 days 7,8,14,28 (ex)

6 TMap® Next Test Engineer 3 days 9,10,17 30, 1,7

7 TMap® Next Test Manager 4 days 25,26,27, 4 30,31, 1,6

8 Testing in a nutshell 1 day 11 29

9 Testing in practice 3 days 12,13,14 16,17,18

10 Test coordination in practice 2 days 15,16

11 Test management à la carte 2 days 29,30

12 User Acceptance Testing 1 day 24 26

13 Context-Driven Testing 1 day 21 10 26

14 Agile testing 2 days 14,15 8,9

15 Certified Agile Essentials 2 days 18,19

16 iSQI Certified Agile Tester 5 days 3,4,5,6,7 (ex)

17 Test Improvement with TI4Agile 1 day 10

18 Test Improvement with TPI® Next 1 day 4

19 Test Improvement with TI4LowBudget 1 day 30 4

20 Test Improvement with TI4Automation 1 day 13 15

21 End to End (E2E) testing 1 day 6 6

22 Testing cloud services 1 day 2

23 Testing in SOA environments 2 days 17,18 3,4

24 Introduction to testing mobile apps 1 day 14

25 Testing the API behind a mobile app 1 day 16

26 Automated web testing with Selenium IDE 1 day 7 1

27 Automated testing with Selenium WebDriver 2 days 22,23 5,6

28 Security testing 1 day 26 18

29 Technical skills for testers 1 day 3 28

30 IREB® Certified Professional for Requirements Engineering 3 days 23,24,25

31 Reviews and inspections 2 days 12,13

32 Test outsourcing with TOGA® 1 day 13 2

In-house courses will take place at a location agreed with you. All other courses will be held in our office in BC Leuven - Researchpark Haasrode 1820 - Interleuvenlaan 62 - 3001 Heverlee – Belgium

www.polteq.com ■ [email protected] ■ +32 16 39 48 04 ■ +31 33 277 35 22

2

Useful information■ This brochure gives a complete overview of all Polteq courses available as public courses in Leuven.■ Polteq also provides in-house courses on request. An attractive alternative when you have five or more delegates. ■ On a regular basis, Polteq provides customized courses, fully aligned to your specific organization. ■ All Polteq courses can be given in either English or Dutch. ■ All Polteq trainers are ISTQB certified and accredited. In addition, Polteq is accredited by ISTQB, iSQI and IREB as a training provi-

der and therefore is qualified to arrange the examination following the courses.■ Polteq trainers combine their role as teacher with projects ‘in the field’. In this way, they keep their practical experience and

skills up to date. ■ At the end of the course, the participants receive a personal certificate.

TOGA®, Cloutest®, TI4Agile®, TI4Automation® and TI4LowBudget® are

registered trademarks of Polteq.

TPI® (Next) and TMap® (Next) are registered trademarks of Sogeti.

Training locations

Overview of the Polteq training program

Basic courses

Certification training

Test engineers

Senior test engineers

Test coordinators/test consultants

Test managers

Practical training

Specialized topics

Technical training

Testing in a nutshell

User Acceptance Testing

Certified Agile Essentials

User Acceptance Testing health care

sector

Reviews and inspections

TPI®

Testing cloud services

(Out)Sourcing

End to End (E2E) testing

TI4Agile

TI4LowBudget

ISTQB Foundation

TMap® Next Test Engineer

ISTQB Advanced (T)TA

Requirements Engineering

Certified Agile Tester

Testing mobile apps

Testing in SOA environments

Selenium WebDriver

TI4Automation

API Testing

Security Testing

TMap® NextTest Manager

ISTQB Advanced TM

Technical skills for testers

Selenium IDETesting in practice

Context-Driven Testing

Agile testing

Test coordination in practice

Test management à la carte

3

3 days

Program■ Fundamentals of testing■ Testing throughout the software life cycle • Software development life cycle models and testing • Test levels • Integrated test process■ Phases • Test plans■ Techniques • Test approach, test strategy • Test estimation • Dynamic testing • Specifi cation-based techniques • Structure-based techniques • Experience-based techniques • Static techniques■ Organization • Test organization • Functions, roles and tasks • Staffi ng and training • Confi guration management • Incident management • Test progress monitoring and control■ Infrastructure and tools • Types of test tools • Effective use of tools • Tools implementation process■ ISTQB Foundation examination

ISTQB Foundation

DescriptionThis course provides a general introduction to software testing. The main objective is to prepare participants for passing the multiple-choice ISTQB Foundation examination. The key topics are: the added value of testing to the business, its relationship to the development process and the fundamentals of a structured testing process. In addition to the theory, practice examination questions are included in the course. The course will conclude with the ISTQB Foundation examination.

Who should attend?The ISTQB Certifi cate Foundation Level (CTFL) is intended for professionals who need to demonstrate practical knowledge of the fundamental concepts of software testing. This includes people such as test designers, test analysts, test engineers, test consultants, test managers, user acceptance testers and IT professionals.The course is also appropriate for anyone who needs a basic understanding of software testing, such as project managers, quality managers, software development managers, business analysts, IT directors and manage-ment consultants.

ExaminationThis course is accredited by the ISTQB organization. Polteq arranges the ISTQB examination for this course.

PriceThe fee for attending this course is €1,250 per person (excluding the examination fee of €180 and VAT).

“International certifi cate for software testing”

Location and dates

January ‘14 February ‘14 March ‘14 April ‘14 May ‘14 June ‘14 July ‘14 August ‘14

Leuven 10,11,12 18,19,20

4

ISTQB Advanced “International certificate for software testing”General topics ISTQB Advanced

syllabus■ Basic aspects of software testing■ Testing process■ Test management■ Test techniques■ Testing of software characteristics■ Reviews■ Incident management■ Standards & test improvement process■ Test tool & automation■ People skills - Team composition

Advanced Level Test ManagerSpecific learning objectives: ■ Basic aspects of software testing • Specific systems • Metrics & measurement • Ethics■ Testing process■ Test management • Test management documentation • Test estimation • Scheduling test planning • Test progress monitoring & control • Business value of testing • Distributed, outsourced & insourced testing • Risk-based testing■ Incident management■ Standards & test improvement process■ People skills - Team composition • Individual skills • Test team dynamics • Fitting test within an organisation • Motivation • Communication

DescriptionPolteq provides three training modules which will respectively lead to: 1. Advanced Level Test Manager (5 days) 2. Advanced Level Test Analyst (4 days) 3. Advanced Level Technical Test Analyst (3 days) On successfully achieving certification for all three modules, a ‘Full Advanced’ certificate is awarded. Who should attend?The advanced level qualification is intended for people who have achieved an advanced point in their careers in software testing. This includes people in roles such as testers, test analysts, test engineers, test consultants, test managers, user acceptance testers and software developers.

ExaminationThe ISEB/ISTQB Foundation certificate and 18 months practical testing experience are prerequisites for attending one of the ISTQB advanced level examinations. The multiple-choice examinations are in English. Sufficient time for study is scheduled between the course and examination day.

PriceTest Manager course (5 days): €2,250 per person (excluding the examination fee of €250 and VAT).Test Analyst course (4 days): €1,795 per person (excluding the examination fee of €250 and VAT). Technical Test Analyst course (3 days): €1,350 per person (excluding the examination fee of €250 and VAT).

Location and dates Advanced Level Test ManagerJanuary ‘14 February ‘14 March ‘14 April ‘14 May ‘14 June ‘14 July ‘14 August ‘14

Leuven 19,20,21,27,28

Exam 7

Location and dates Advanced Level Test AnalystJanuary ‘14 February ‘14 March ‘14 April ‘14 May ‘14 June ‘14 July ‘14 August ‘14

Leuven 12,13,19,20

Exam 26

Location and dates Advanced Level Technical Test AnalystJanuary ‘14 February ‘14 March ‘14 April ‘14 May ‘14 June ‘14 July ‘14 August ‘14

Leuven 7,8,14

Exam 28

5

ISTQB Advanced ModulesModule: Advanced Level Test Manager (5 days)After this course the ISTQB Advanced Level Test Manager will be able to:• manage a testing project by implementing the mission, objectives and testing processes established for the testing organization;• organize and lead risk identifi cation and risk analysis sessions and use the results of such sessions for test estimation, planning,

monitoring and control;• create and implement test plans in line with organizational policies and test strategies;• continuously monitor and control the test activities to achieve project objectives;• assess and report relevant and timely test status to project stakeholders;• identify skills and resource gaps in their test team and participate in sourcing adequate resources;• identify and plan necessary skills development within their test team;• propose a business case for test activities which outlines the expected costs and benefi ts;• ensure proper communication within the test team and with other project stakeholders;• participate in and lead test process improvement initiatives.

Module: Advanced Level Test Analyst (4 days)After this course the ISTQB Advanced Level Test Analyst will be able to:• perform the appropriate testing activities based on the software development life cycle being used;• determine the proper prioritization of the testing activities based on the information provided by the risk analysis;• select and apply appropriate testing techniques to ensure that the tests provide an adequate level of confi dence, based on

defi ned coverage criteria;• provide the appropriate level of documentation relevant to the testing activities;• determine the appropriate types of functional testing to be performed;• assume responsibility for the usability testing of a project;• effectively participate in formal and informal reviews with stakeholders, applying knowledge of typical mistakes made in work

products;• design and implement a defect classifi cation scheme;• use tools to support an effi cient testing process.

Module: Advanced Level Technical Test Analyst (3 days)After this course the ISTQB Advanced Level Technical Test Analyst will be able to:• recognize and classify the typical risks associated with the performance, security, reliability, portability and maintainability of soft-

ware systems;• create test plans that detail the planning, design and execution of tests for mitigating performance, security, reliability, portability

and maintainability risks;• select and apply appropriate structural design techniques to ensure that tests provide an adequate level of confi dence, based on

code coverage and design coverage;• effectively participate in technical reviews with developers and software architects, applying knowledge of typical mistakes made

in code and architecture;• recognize risks in code and software architecture and create test plan elements to mitigate those risks through dynamic analysis;• propose improvements to the security, maintainability and testability of code by applying static analysis;• outline the costs and benefi ts to be expected from introducing particular types of test automation;• select appropriate tools to automate technical testing tasks;• understand the technical issues and concepts in applying test automation.

Advanced Level Test AnalystSpecifi c learning objectives: ■ Testing process■ Test management■ Test techniques • Specifi cation based: Equivalence partitioning,

Boundary value analysis, Decision table, State transition, Classifi cation tree, Pairwise testing, Use cases

• Defect and experience based • Structure based • Static and dynamic analysis■ Testing of software characteristics • Quality attributes for domain testing

Advanced Level Technical Test AnalystSpecifi c learning objectives: ■ Testing process■ Test management • Risk-based testing■ Test techniques • Specifi cation based: Equivalence partitioning,

Boundary value analysis, Decision table, State transition

• Defect and experience based • Structure based: Statement testing, Decision

testing, Condition determination testing, Multiple condition testing

• Static and dynamic analysis - Control fl ow analysis - Data fl ow analysis■ Testing of software characteristics • Quality attributes for technical testing■ Test tool & automation • Keyword-driven test automation • Performance testing tools

6

TMap® Next Test Engineer

DescriptionThe main objective of the course is to prepare participants to pass the TMap® Next Test Engineer examination. The topics covered in this course are therefore linked to the requirements for the examination and are: the relative importance of testing, the testing phases and test design. In addition to the theory, practice examina-tion questions are attempted and then discussed with the trainer.

Who should attend?This course is intended for everyone who wants to take the TMap® Next Test Engineer examination. The TMap® Next Test Engineer certificate is intended for everyone involved in the testing of information systems and other software products. This does not only include testers, but also end-users, developers and admini-strators.

BookEvery participant receives a free copy of the “TMap® Next” book in English or Dutch.

ExaminationThe course concludes with the TMap® Next Test Engineer multiple-choice examination. In order to pass the examination, self-study is also necessary.


“Certification training”Program■ Context and importance of testing • Structured testing • TMap® essentials■ Phases in acceptance and system testing • TMap® test management phases • TMap® test execution phases■ Test design • Coverage types and basic techniques • Test design techniques■ Development tests■ Practice examinations and final examination

3 days

Location and dates


Leuven 9,10,17 30, 1,7

7

4 days

Program■ Master test plan and control of the total test

process • Planning phase in the total test process • Control phase in the total test process • Generic test agreements • Product risk analysis • Estimation techniques • Incident management■ Management phases of acceptance and

system testing • Phases in acceptance and system testing • Product risk analysis • Estimation techniques • Inspection techniques■ Development tests■ Supporting processes • Test policy • Permanent test organization • Test environment • Test tools • Test professionals and test roles■ Practice examination questions and final

examination

TMap® Next Test Manager

DescriptionThe main course objective is to prepare the participants to pass the TMap® Next Test Manager examination. The topics covered in this course are therefore linked to the requirements for the examination and are: the master test plan, business driven test management and test process control. In addition to the theory, practice exa-mination questions are attempted and then discussed with the trainer.

Who should attend?This course is intended for everyone who wants to take the TMap® Next Test Manager examination. The TMap® Next Test Manager certificate is intended for everyone involved in test management activities. This applies to test managers, test coordinators, test consultants and test advisors, but also project managers who occasio-nally fulfill the role of test manager within a project.

BookEvery participant receives a free copy of the “TMap® Next” book in English or Dutch.

ExaminationThe course concludes with the TMap® Next Test Manager multiple-choice examination. In order to pass the examination, self-study is also necessary. Knowledge at the level of the TMap® Next Test Engineer module is recommended for the TMap® Next Test Manager examination.


“Certification training”

Location and dates


Leuven 25,26,27, 4 30,31, 1,6

8

Testing in a nutshell1 day

DescriptionThis course is a general introduction to testing information systems. It covers the most important aspects, from testing legacy systems to standard packages, websites, cloud services and mobile apps. Most of the currently applied testing approaches are covered: traditional, structured methods and the more creative me-thods for Agile/Scrum and context-driven testing. In fact, the course provides answers to the why, what, who, when, with what, where, how and how much testing. In addition to gaining general knowledge the course is suitable for raising awareness of testing in projects and in wider the organization.

Who should attend?This course is intended for everyone (test engineers, test coordinators, test managers, test consultants, developers and administrators) involved in software testing.

PriceThe fee for attending this course is €595 per person (excluding VAT).

Program■ Why test?■ What is testing?■ The context■ Essentials of structured testing■ Modern testing types and methods■ Various appliances of testing■ Test automation

Components■ Risk analysis■ Quality attributes■ Estimation and planning■ Test design techniques (short introduction)

“A general Introduction”

Location and dates


Leuven 11 29

9

Testing in practice

DescriptionThe course covers the specific tasks of a tester in detail, not tied to any specific test methods. The objective of this course is to acquire practical experience of the tasks a tester performs, focusing in particular on creating test cases using test design techniques.

After the course, participants will be able to perform the basic tasks of a test engineer: evaluate functional designs, create logical and physical test cases and define preconditions, create data sets, execute test cases (dynamic testing), perform static analysis, register incidents and preserve testware.

Who should attend?This course is intended for (junior) testers. After the course they will be able to apply the most frequently used test design techniques and can be assigned to any test process.

PriceThe fee for attending this course is €1,350 per person (excluding VAT).

Program■ Introduction to structured testing■ Introduction to test design techniques■ Evaluate the test basis■ Basic techniques • Pseudo code • Test depth■ Test design techniques • Equivalence classes • Data combination test • Boundary value analysis • Error guessing/exploratory testing • Elementary comparison test • Decision table test • Process cycle test • State transition test■ Dynamic and static analysis■ Test execution■ Incident registration

“The foundation for every tester”

3 days

Location and dates


Leuven 12,13,14 16,17,18

10

DescriptionBased on our experience, we have developed a course for (junior) test coordinators. This course covers the activities, focus points and pitfalls that a test coordinator faces in practice. The purpose of the course is to prevent junior test coordinators from going back to the beginning each time they start in a new environment and/or role. The participants are given the opportunity to learn from our experience. Practical information, tips and tricks are provided to help them in their daily activities as a test coordinator.

Who should attend?This two-day course is intended for (junior) test coordinators looking for practical information, tips and tricks to improve their test activities.


2 days

Program■ Define a test strategy■ Risks in the test process■ Planning■ Determine test techniques■ Define the infrastructure■ Control■ Metrics■ Reviews■ Reporting■ Manage the test team■ Communicate with stakeholders

Test coordination in practice “Tips and tricks for test coordinators”

Location and dates


Leuven 15,16

11

2 days

Program options■ Test management basics • Analyze product risks • Define a test strategy • Implement the test strategy • Estimation • Align with the stakeholders • Inform the stakeholders • Organize testing • Control testing • Manage multiple test levels■ Test management in context • The evolution of testing • What is context-driven testing? • Service-driven test management • The role of test management in Agile/Scrum • Test and select cloud services • Control outsourced testing■ Zoom in on test management • Metrics • Product risk analysis in practice • Estimation techniques • The perfect team • Introduce test automation

Test management à la Carte

DescriptionTest managers and test coordinators are expected to have solid testing skills and testing knowledge, be expert in project management and have excellent ‘soft skills’. With their theoretical basis and practical experience they are able to apply the correct test approach in any context. Increasingly, situations are occurring where the traditional approach doesn’t fit anymore. Think Agile, cloud, DevOps, end-to-end and outsourcing.

During this two-day course, our experts will share their knowledge and experience with the participants in an interactive setting. Any aspect of test management in any context can be discussed. The detailed content of the course and level of discussion of the specific subjects will be agreed with the participants at the beginning of the course. The result is a customized course that meets the specific needs of the participants.The subjects will be covered by a combination of theory and practical exercises.

An important aspect of the course is the interaction between the participants, sharing their experience on certain subjects. This exchange of experience is an extra added value of the course.

Who should attend?This course/workshop is intended for test managers and test coordinators who want to extend their skills, in general or on specific subjects, in test management. Experience in the testing profession is required.


“Test management in any context”

Location and dates


Leuven 29,30

12

1 day User Acceptance Testing

DescriptionAcceptance testing of a new or updated software application is frequently done between other activities. Often user acceptance testing doesn’t get the highest priority. However, it’s an important activity because you cannot expect the software supplier to be fully responsible for testing the correct usage of a software application in a user environment. We have developed the course ‘User Acceptance Testing’ to cope with this situation. The course covers specific aspects of structured acceptance testing in detail. A general intro-duction is given on testing a software application from a user’s perspective. The objective of the course is to provide participants insight to the importance of testing, the position of testing in the development life cycle of customized or standard software and to learn the basics of structured acceptance testing.

Who should attend?This course is specifically intended for end-users who are responsible for testing. The course is also recom-mended for test engineers and test coordinators supporting the end-users in executing the user acceptance tests.


Program■ Introduction to structured testing • What? Why? • Testing in the development life cycle■ Project and business organization■ Development and maintenance■ Customized and standard software • Acceptance testing■ Test approach • Test phases • Product risk assessment • Acceptance criteria • Test strategy • Test estimation • Test organization • Test plan■ Intake of the test basis■ Test design techniques • Introduction • Principles of deriving test cases • Data combination test • Process cycle test • Real-life test • Error guessing • Exploratory testing■ Test execution • Test scripts • Regression testing • Defect management■ Reporting

“Acceptance testing: a user’s concern”

Location and dates


Leuven 24 26

13

Context-Driven Testing 1 day

DescriptionOriginating from a wish or urgency to structure testing, many test methods have been developed over the past decades. A test method is, however, not a remedy in all practical cases. The challenge is to flexibly apply existing test methods to make sure testing is done in the most lean and mean way.

Practical hints? This course helps testers to combine structured and creative ways of testing. It is important to analyze the context. What exactly is the objective of the test? Is it to prove that a system works correctly? Or is finding the most important defects in the software of greatest importance?Dependent on the context, analysis will result in a number of options for determining the test approach.The outcome of the analysis could be to apply specific aspects from existing test methods. But it is also possible that applying creative techniques such as ‘the shoestring approach’ or ‘mind mapping’ is a solution. The (technical) skills of the team members are important in selecting a method and/or approach.

Based on the context, modern methods and techniques such as exploratory testing and session-based testing are covered in the course. These will be complemented with aspects from ‘traditional’ methods. The course also covers the effect of the dynamic context of testing.

Participants will learn to recognize the real-life situations a tester is confronted with and will be capable of working towards a practical solution to determine the appropriate test activities.

Who should attend?This course is intended for test engineers, test coordinators, test managers, test consultants and other IT-related roles that have testing experience and have experience in using test methods.


Program■ Recognizing the context • Type of business • Development methods • Application environment • Organization■ Testing in the context using • Traditional test methods • Exploratory testing • Session-based test management • Creative techniques■ Managing the context dynamics■ Exercises

“Test what is necessary, apply modern test methods”

Location and dates


Leuven 21 10 26

14

Agile testing2 days

DescriptionTrendy or not, Agile projects are quite common these days. Sooner or later you will be involved in an Agile pro-ject as a tester. This course explains the most important characteristics of an Agile project, such as short cyclic development and the focus on achieving the highest added value for the customer. Well-known methods for structured testing are often associated with the ‘Waterfall method’, focusing on solid requirements and tes-ting focused on checking whether the software meets these requirements. It appears, however, to be possible to combine the advantages of ‘Agile’ with the advantages of well-known test methods. This is explained in the course. The requirements for a tester in an Agile environment are also covered.

In addition, we consider Agile in real-life situations. This includes applying Agile in large organizations and large projects. The role of the test manager is also covered.

After the course it will be clear to the participant that the Agile approach is based on norms and values that are supported by anyone working in an IT environment.

Who should attend?This course is important for test engineers, test coordinators and test managers working in Agile projects now or in the future or working in any project using an iterative approach. Knowledge at the ISTQB Foundation or TMap® Next level is highly recommended.


Program■ What is Agile? • The Agile Manifesto • Iterative methods■ Characteristics of the Agile approach • The result of the team counts • Communication • Simplicity and flexibility • ‘Just enough’ documentation • Decide as late as possible■ The Agile project • Time boxing • Prioritize functionality • The product owner’s influence • A complete and working (sub)system after

every iteration■ Structured testing in Agile • Test planning • Product risk analysis and test strategy • Test techniques and test specification • (A lot of) regression testing, test automation■ The Agile tester • Team player • Tester■ Agile in an agile way • Test automation • Agile in large projects • The Scrum master and test manager • Agile and Kanban

”Flexibility in testing; only the project result counts”

Location and dates


Leuven 14,15 8,9

15

Certified Agile Essentials 2 days

DescriptionThe course is comprised of eight sections and takes participants through the life cycle of an Agile project from release planning and writing user stories to the iteration review (showcase) and retrospective. This course fo-cuses on the key principles and provides practical suggestions for applying these.

After this certification training participants will be able to:- value the principles behind the Agile Manifesto and its approach to software development;- appreciate the roles within an Agile team;- understand how to contribute as an Agile team member to quantifiable requirements;- apply Whole Team quality methods to ensure that acceptance criteria are met;- appreciate the importance of effective Iteration reviews and how to contribute to continuous improvement through retrospectives.

Who should attend?This course is intended for anyone involved in Agile projects who wants to become familiar with working in an Agile environment. This includes project managers, quality managers, software development managers, business analysts, developers, testers, IT directors and management consultants.


Program■ Agile Manifesto, Agile principles■ Release planning, Iteration Zero■ Iteration planning, estimation■ Requirement review, daily stand-up■ Team quality, iteration testing, acceptance■ Iteration review (showcase)■ Retrospectives

“International certification for Agile testers”

ACCREDITED

T

RAI

NING PROVIDER

Location and dates


Leuven 18,19

16

DescriptionThis fi ve-day course provides an understanding of the principles of the Agile methodology and gives testers a sound foundation to get started in Agile environments. The theory will be covered over the fi rst four days followed by an examination on the fi fth day.

The theory is supported by practical assignments to ensure that it is understood and can be applied. At the end of the course, participants will know the principles behind the Agile approach to software development and they will be able to identify the differences between the role of testers in Agile projects and the role of testers in other projects. An additional objective is to be able to help an Agile team focus on testing and also to learn to deal with challenges from other disciplines, inside and outside the team. The course will also focus on the social skills of the tester.

The course and the trainer are iSQI (International Software Quality Institute) accredited to an international standard. For the practical part of this course, participants should bring a laptop that is bootable via USB.

Who should attend?This course is intended for people who:- enter an Agile environment and have to perform test activities;- already test in an Agile environment, but want to improve their effectiveness;- are interested in test activities within an Agile environment (managers, Scrum masters and developers).

On the fi fth day of the course, the participants will take an examination. This examination is divided into three parts:

1. A practical examination that will assess how the participants deal with planning, applying techniques and feedback.2. A theoretical examination consisting of open questions including some scenario-based questions.3. An assessment of soft skills during the four days of training focused on collaboration and knowledge sharing.

The examination is conducted by iSQI, an internationally recognized examination institute. There are no formal require-ments for entry to the course, although candidates are highly recommended to have taken the ISTQB Foundation Level certifi cation.


iSQI Certifi ed Agile Tester“International certifi cation for Agile testers”Program

■ History and terminology • Agile Manifesto • Principles • Methods■ Planning■ Requirements■ Task boards■ Strategy■ Technical aspects of Agile environments■ Testing and retrospectives■ Test-driven development■ Test automation■ Non-functionals

5 days

Location and dates


Leuven 3,4,5,6

Exam 7

17

DescriptionSoftware development is increasingly practices in an Agile way. There are fewer boundaries between different functions and people will perform different roles. For many organizations it is difficult to fit testing into this new way of working. With TI4Agile®, a Polteq innovation, it becomes easier! We provide you with insight in the maturty of your testing in the Agile context and help you to grow to a higher maturity level. Our approach is fit for organizations that are just starting to work with Agile as well as for organizations experienced in the Agile way of working.

The basis for Agile testing lies in structured testing. By finding flexible ans creative ways to apply the accumu-lated knowledge, we make an important move towards Agile testing. Employees that live by the Agile values will provide optimal support to Agile testing.

The participants of this course will be introduced to the approach and learn to distinguish organizations that:- are well prepared to start using the Agile method (structured testing is in place);- are able to apply an iterative process;- successfully apply Agile testing, not just in theory but also in practice.

Who should attend?This course is intended for professionals involved in introducing or optimizing the Agile method. This applies to test managers, test coordinators, test consultants, test engineers, SPI consultants, QA managers and IT ma-nagers, but also developers, designers and product owners. In fact, everyone involved in testing or close to an Agile team. Participants will benefit most from the course when they have the necessary testing knowledge and experience. It is recommended to have prior knowledge of the Agile method.


Test Improvement with TI4Agile“From structured via iterative to Agile” Program

■ What is Agile?■ Iterative processes, Scrum■ Approach for test improvement • Determine objective, areas for attention and

approach • Perform an assessment • Define improvement opportunities • Implementation plan for improvements • Implementing improvements • Evaluate improvements■ Assessment model • Levels • Key areas • Checkpoints • Improvement suggestions■ Assessment process • Preparation • Collect information • Analyze • Report

1 day

Location and dates


Leuven 10

18

Test Improvement with TPI® Next

DescriptionTesting has become a vital past of software development. Of course testing itself can still be improved. Polteq has continuous test improvement high on its agenda. Our approach, combined with the renowned TPI® Next model, has proven to be a key to succes. TPI® Next is a recognized standard worldwide for assessing the cur-rent and required maturity of the test process.

The objective of this one-day course is to provide insight in how to apply TPI® Next for assessing the current test process and determining how to improve it. In addition to this, the way TPI® Next can help to achieve required improvements is covered, taking various applications and environments into account.

The course includes a number of exercises in which the participants gain practical experience in applying TPI® Next.

Who should attend?This course is intended for test managers, test coordinators, test consultants, test engineers, SPI consultants, QA managers and IT managers interested in applying TPI® Next as a reference model.

BookThe participants get a copy of “TPI® Next, Business Driven Test Process Improvement”. PriceThe fee for attending this course is €595 per person (excluding VAT).

“All aspects of TPI® Next”Program■ Introducing Test Improvement■ TPI® Next, the model■ Applying the model for analysis■ Applying the model for improvements■ Clustering, ‘Business drivers’■ TPI® Next in various environments

1 day

Location and dates


Leuven 4

19

Test Improvement with TI4LowBudget“Test (Process) Improvement in small and medium sized organizations”

DescriptionTest Process Improvement (TPI) actions are often initiated and executed at a high level in an organization, i.e. outside the influence of testers and test teams. A common complaint is that it takes a long time to implement improvements. One of the problems of popular test improvement models like TPI® Next and TMMi® is that they require formal assessments, resulting in improvement suggestions with a long lead time and significant effort. For a lot of smaller organizations TPI® Next or TMMi® are not suitable and require too much effort.

This course describes a Polteq approach (TI4LowBudget®) that leads to real short-term improvements which have immediate impact. The measures improve the test process step by step in everyday practice. The suc-cess of the method is that improvements have been suggested by the people involved. Improving in this way becomes second nature and a standard activity in people’s daily work.

The course consists of two parts:1. Short instruction on the approach.2. Apply the approach to your own company, team, project or department.

Who should attend?This course is intended for all testers, end-users involved in testing, test coordinators, test managers and pro-ject managers. In fact, everyone involved in testing in some way. Some experience in testing is recommended for the participants, but is not mandatory.


Program■ Instruction on the approach • Brainstorm, collect ideas • Discussion • Not just what, but also how■ Classify • Effect in … • Impact • Investment • Simplicity■ Priorities and sorting■ Applying it to your own situation

1 day

Location and dates


Leuven 30 4

20

Optimization of test automation with TI4Automation

DescriptionEvery organization continuously strives for quality improvement and cost reduction. Shortening time to mar-ket in combination with more releases are an important trend. This is only possible with test automation. That’s why Polteq developed TI4Automation®. This is our pragmatic approach for successful selection and implemen-tation of test tools and optimal improvement of your test automation.

The strength of this approach is its accessibility: it is an improvement process similar to the Deming circle, and also a reference model, including essentials, levels, checkpoints and improvement suggestions. Explicit atten-tion is paid to the context of test automation, such as the technical environment, the development method, tools already used, knowledge and skills. You will be given the opportunity to actually achieve the objectives of the test automation process. To date, test automation has focused on tools; in TI4 Automation the primary focus is on the implementation and change process.

The objective of this one-day course is to provide insight to successful implementation or improvement of test automation, taking the current context of an organization into account. The participants will also learn how to set and achieve realistic targets for test automation.

Who should attend?This course is intended for test managers, test coordinators, test consultants, test engineers, QA managers and IT managers interested in successfully implementing or optimizing automated testing.


“Emphasize on the aspects that increase the success of automated testing”Program■ A new view on test automation■ A process for improving test automation■ A model for improving test automation■ Implementing and optimizing test

automation■ Impact of the context on the approach for

test automation

Awareness

Comm

itment Bu

y-in

Comm

itment Bu

y-in

Initiate • Goal • Scope

Define • Assessment • Solution

Implement • Framework

Optimize • Innovations

1 day

Location and dates


Leuven 13 15

21

DescriptionThe complexity of systems is increasing, they are connected to each other and automation is common in our daily life and in processes both inside and outside organizations. Agile development, service-orientated archi-tecture, cloud and outsourcing makes testing the connection between systems more difficult and absolutely critical.

Testing of interfaces and system integration testing are not new. These tests, however, do not fully cover the high risk of dependencies between processes, actual usage and the systems involved. E2E testing covers these risks by evaluation of the business processes in the overall application landscape.

E2E testing is not the same as system testing or even system integration testing.- Quite often there’s no clear and complete test basis available and the E2E testers have to find out the

dependencies between the processes and systems themselves.- In designing test cases the traditional test design techniques are not sufficient.- The E2E test team consists of E2E testers, experienced end-users, administrators and designers.- Traditional techniques for estimation and planning cannot be used for an E2E test as there are too many

variables.

This course covers these and other aspects of E2E testing in detail. The E2E test approach developed by Polteq is used as a basis. Exercises are done for the most important activities, using realistic scenarios (the participants can bring their own practical examples to the course).

Who should attend?This course is intended for everyone involved in the testing of complex, multi-system or multi-organization processes. Participants are expected to be experienced testing professionals.


End to End (E2E) Testing“Testing beyond the borders of systems and organizations” Program

■ What is E2E? • How it differs from testing interfaces and

system integration • Processes and systems■ Phases within E2E testing■ E2E risks • Project risks • Product risks • Measures to limit the risks■ Organization • E2E test team • E2E testing in the organization■ Infrastructure • Test environments • Test data • Tools and automation■ Techniques • Risk analysis • Making an E2E inventory • Test design • Test planning • Regression testing

1 day

Location and dates


Leuven 6 6

22

DescriptionEveryone will come across cloud computing. No matter whether you are an end-user, designer, developer, project manager or tester, sooner or later the cloud will impact your work! It may be that this is already hap-pening. This course will be of great added value for those involved in selecting, implementing or managing services from the cloud.

Cloutest® contains an extensive list of risks being introduced by cloud computing. Not only traditional risks, but also completely new ones. Every risk is linked to existing, strengthened and new measures. Typically, for the cloud, there is the need to start testing during selection of the cloud services. Even after go-live, end-to-end testing needs to continue, because of new risks threatening continuity.After the course you can save time and prevent the ‘cloud test wheel’ being reinvented. The solutions from the Cloutest® approach can immediately be applied in daily practice.

Who should attend?This course is intended for professionals involved in the introduction and management of cloud services. The cloud is part of the work of project managers, test managers and other testing roles.


Testing cloud services“How to test SaaS, PaaS & IaaS”Program

■ What is cloud computing?■ The role of the test manager • Existing tasks in the cloud • New tasks in the cloud • Using the cloud for testing■ From risks to test measures■ Test measures • Performance testing • Security testing • Maintainability testing • Continuity/availability testing • Functional testing • Testing migration • Testing related to regulations

1 day

Location and dates


Leuven 2

23

Testing in SOA environments

DescriptionIncreasing numbers of information systems consist of services. Services are the basic elements of a service-oriented architecture (SOA). A web service is an example of a widely used service, made available to multiple parties via the internet (e.g. Google Maps web services). This course provides a general introduction to SOA and shows the impact on the daily work of a tester when an organization switches to a SOA approach. One of the main changes is that black box testing shifts from the system level to the unit level.

Extra skillsSignificant time in this two-day course will be spent on the extra skills that the tester needs to have when tes-ting in a SOA environment. Specialized test tools will be introduced to ‘fire’ test cases into a service and tools for creating, reading and validating messages in a service (XML, SOAP). In addition, several typical aspects of testing in a SOA environment will be covered.

Who should attend?This course is intended for testers already working or starting to work in a SOA environment, and also in other environments where XML is used extensively. The course is also suitable for test managers and test coordina-tors to gain knowledge on testing in SOA environments.Participants are expected to have basic knowledge of structured testing (ISTQB Foundation or TMap® Next Foundation).


“Interesting environment for testers” Program■ Introducing SOA • SOA characteristics • Characteristics of a service • What is a web service? • Messages■ Test process in SOA environments • Functional testing of services • E2E testing • Test environment • Test data■ Specific product risks in SOA • Common failures • Non-functionals■ Basic terminology • WSDL, XML, XSD, SOAP■ XML messages • Introduction to XMLspy®

• Create, read, validate■ Testing with a SOA test tool • Case introduction • Introduction to SoapUI • WSDL compliance • Create test cases • Execute test cases • Check test results■ Stubs and drivers • Creating stubs • Testing with stubs■ Dos and don’ts in SOA testing

2 days

Location and dates


Leuven 17,18 3,4

24

1 day

Program■ Basis concepts of testing mobile apps • The world of mobile apps and its users • Learn the basic concepts • What is different about testing mobile apps? • A typical mobile app project • Typical risks with testing mobile apps■ Required test tools • Experiment with a mobile app and search for

problems • Devices: local, simulated and cloud • Set up a test environment • Analysis tools: device and environment • Fragmentation: the many different aspects of

the mobile world■ Testing mobile apps • Getting the test object: the System Under Test

(SUT) app • Selection of a test technique to find defects fast • A first exploration: which test do you perform? • Testing of native, web (HTML5) and hybrid apps • Testing from different perspectives (functional

and non-functional) • A complete test process with a real-life example

of a mobile app■ Test coordination of mobile app testing • Deal with a very diverse market: a test strategy

to determine coverage • Use data from the installed base • Maintain a test environment locally and in the

cloud • How to handle an ‘app store’ • Learning and keeping up with new trends

DescriptionThe world of mobile devices is a world with many different aspects. The first mobile devices were basic mobile pho-nes with some additional functionality; now there are smart phones and smart TVs; next year we will walk around with Google Glass and communicate with an Apple iWatch. Mobile apps on these devices offer a bigger variety of interaction than a website and are also more dynamic. The existence of a mobile app is determined by the ‘like’ and ‘don’t like’ judgment of end-users. A tester can be overwhelmed by the magnitude and complexity of this world. To have a good understanding of the mobile world, knowledge is needed from many domains, such as telecoms, mo-bile platforms, mobile devices, type of mobile apps, test types for mobile apps, simulators and fragmentation. Only with this knowledge can you create a real test environment and test cases to detect the critical defects. This course gives insight to the mobile world and helps you to get up to speed.

We will demonstrate important concepts by comparing different platforms. In this way you can experience for yourself what the risks are and what kind of tests you can execute. An example of an important concept is the type of mobile apps (native, web and hybrid). The differences between these types of apps determine how the app operates. We also look at the influence of network coverage, language settings, location, power consumption and memory capacity on the behavior of an app by testing user stories such as the ‘life cycle of an app’ and ‘bad day scenarios’. The exercises in the course will follow a complete test cycle from creating test cases, getting an app instal-led to evaluation of the results. But we also look at how to coordinate a mobile app project, what makes a good test strategy and describe an approach to keep up with new trends in the market. In addition to demonstrations you can also bring your own device (BYOD) and experiment on it with the mobile apps.

Who should attend?This course is intended for people involved in the (selection and) testing of mobile apps, testing of APIs or testing cloud services. Recent testing experience is recommended.

Training extensionA mobile app is part of a bigger end-to-end process. In this end-to-end process the API (application programming interface) provides the content to the mobile app, the app processes the content and presents it to the end-user. If you would like to know more about the world behind the mobile app, we offer a one-day extension course, ‘Testing the API behind a mobile app’. PriceThe fee for attending this course is €595 per person (excluding VAT).

Introduction to testing mobile apps“Start testing in a continuously changing world”

Location and dates


Leuven 14

25

1 day

Program■ What is an API? • Definition • Application • Structure • Examples■ Testing an API • Typical risks • Strategy • Approach • Detecting typical defects in APIs • Test environment • Public and private APIs■ Practical experience with (e.g.) • Testing APIs in production • Testing using the command line • Testing API–app communication • SOA, interfaces • Automated testing

Testing the API behind a mobile app

Description‘There’s an app for that’ is a commonly used phrase today. Whatever functionality is needed, an app can be found to sup-port it. The data (content) being presented by an app is delivered by an API. API is ‘application programming interface’ and this is the communication framework between applications. The question is how to test an API behind an app or a social media site.

A service must meet a large number of requirements. These are not just functional requirements, but also requirements regarding stability, response time, security, scalability and extendibility with future functions. Testing an API is more than just testing the functionality. Expected future use must also be taken into account. In defining the test approach, the tester must be aware of this and think about future usage and integration with new devices or systems.

The supplier of a common service is not in control of the way the content, delivered by their service, is presented to the user. The quality of an app is determined by the end-to-end quality. The end-user considers everything behind the app as a kind of cloud and will contact the app supplier when there are problems. This course will focus on covering these kinds of risks when testing services and APIs, in addition to the commonly known traditional risks.

Testing an API is explained step by step using a public service. What is the best test approach to follow? What type of test environment is needed? Test in a production environment? When does testing of the API stop and testing of (for example) a mobile app start? Who is responsible for the end-to-end test? These kinds of questions are covered in this course.

Who should attend?This course is intended for people involved in the (selection and) testing of mobile apps, testing of APIs or testing cloud services. Recent testing experience is recommended.

NoteAll exercises can be performed on your own laptop; in this way at the end of the course you can take your laptop home with all the examples and configurations.

Training extensionAn API is part of a bigger end-to-end process. The API in this process provides the content to the mobile app, the app pro-cesses the content and presents it to the end-user. If you would like to know more about mobile apps, we offer a one-day extension course, ‘Introduction to testing mobile apps’.


“Testing building blocks for cloud services”

Location and dates


Leuven 16

26

1 day

Program■ Introduction on test automation■ Principles of Selenium IDE■ Hands-on workshop • Applying Selenium IDE

Test

Database

TBackend

TFrontend

T

Test Dashboard

Database

Test Test

Backend

Test

Frontend

Automated web testing with Selenium IDE

DescriptionOpen source tools are commonly used by organizations for testing several parts of an application. Selenium IDE is one such tool and we have developed a one-day workshop, ‘Automated Web Testing with Selenium IDE’. This workshop starts with a short introduction to test automation and then focuses specifically on Selenium. A detailed demonstration of the capabilities of Selenium is given, followed by hands-on experience of using it. At the end of the course participants are able to create and adapt maintainable test scripts with Selenium IDE and execute them in various browsers. Using control logic in test scripts is also covered.

Who should attend?This workshop is intended for people involved in (manually) creating and executing test cases, such as func-tional test engineers. Software programming experience is not required for this course, but basic knowledge of it is highly recommended.


“From manual to automated testing”

Location and dates


Leuven 7 1

27

Automated testing with Selenium WebDriver

DescriptionSelenium is widely used as a test automation tool. Alongside the workshop, ‘Automated Web Testing with Selenium IDE’, we have developed a follow-up workshop that concentrates on implementing a structured test automation framework.

Java programming language is used during this two-day workshop. First Java is introduced, followed by the basics of object-oriented programming. After this introduction the participants create an abstract of the ap-plication under test, and the most commonly used Selenium WebDriver functions are explained and used. At the end of the workshop the participants will have created test scripts using the Java test framework TestNG.

A subset of the course material will be provided digitally to the participants for immediate usage in their daily practice.

Who should attend?This course is intended for people who want to implement a test automation framework. It is highly recom-mended that participants have practical programming experience.


“Implementing an automation framework”

2 days

Program■ Introduction■ Introducing Java • Basics of Java • Object-oriented programming■ Selenium WebDriver • Introduction • Commonly used functionality - Start various browsers - Actions on web elements - Browser navigation - Editing cookies■ Abstraction of the application under test■ Test scripts

Location and dates


Leuven 22,23 5,6

28

1 day

Program■ Introduction to web applications • Misunderstandings about the security of web

applications • Test methods■ Vulnerabilities of web applications • Technical explanations • Real-life examples • Practical exercises

Security Testing

DescriptionIn the press you can often read articles about hackers who have attacked a website containing sensitive in-formation. There are several reasons why hackers are able to gain access to this information. This workshop describes these causes and also covers the consequences of poor information security. We will teach you how to test the security of web-based applications. The most important types of attacks will be covered and demonstrated with real-life examples. For each of these types of attacks there will be a practice session with specific tools. The reason why these attacks are possible and how we can avoid them in the future will also be addressed.

Who should attend?This workshop is intended for anyone with an interest in security testing. Experience in the field of security is not required.


“An introduction”

Location and dates


Leuven 26 18

29

Technical skills for testers

DescriptionTesting software requires typical testing skills, but knowledge of and experience in supporting tools is almost indispensable. Examples are database interaction using a query language (e.g. SQL), analyzing message trans-fer in end-to-end or web environments (XML or HTML), using macro functionality and VBA (Visual Basic for Applications) in Microsoft Office when creating test cases, analyzing test results, etc.

The objective of this course is to provide insight to using this type of supporting tool from a tester’s perspec-tive. It’s not the intention to teach you how to become a developer. The course is mainly hands-on training. After a short explanation of the theory the participants will practice by performing exercises.This course is essential in an overall training program of a professional tester.

The course is given by experienced Polteq teachers who are using these supporting tools in their daily work.

Who should attend?This course is intended for both junior and more experienced testers.


“Optimize usage of supporting tools” Program■ Introduction■ The role of supporting tools in the test process■ SQL • Introduction and terminology • Basic theory and skills■ XML/HTML • Introduction and terminology • Basic theory and skills■ Macros and VBA • Introduction and terminology • Basic theory and skills■ Dos and Don’ts

1 day

Location and dates


Leuven 3 28

30

IREB Certified Professional for Requirements Engineering

DescriptionCorrect and clear requirements are an important basis for every project. Errors in requirements have proven to be the main cause of problems in projects. Professionalizing the requirements process results in a valuable set of requirements and a stronger project base. It increases the product quality in an early phase of the project.

The following topics are covered in the course: acquire requirements, document requirements, evaluate re-quirements and requirements management. The topics are covered using exercises.

Who should attend?This course is intended for everyone in an organization involved in creating, evaluating and approving requirements.

ExaminationThe course concludes with a multiple-choice examination.


“Foundation Level”Program■ Introduction■ Acquire requirements • Techniques to acquire requirements■ Document requirements • Perspectives • Natural language • Models■ Evaluate requirements • Validation • Alignment■ Requirements management■ Tools

Recognized Training Provider

2014

3 days

Location and dates


Leuven 23,24,25

31

Reviews and inspections

DescriptionEarly review of products is increasingly recognized by organizations as invaluable. Defects being detected and fixed during reviews minimize the costs of repair compared to detecting and fixing defects during testing or while in production. The course doesn’t just cover the review of design documents. Reviewing products from the test process such as test scripts, test plans and test reports is also covered.

We have developed a two-day course in which participants are introduced to the most used review types. In addition to learning the theory of reviewing, participants will gain practical experience with real-life assign-ments.

Who should attend?This course is intended for people involved now or going to be involved in the future in the review of products such as functional designs and test products.


“Well begun is half done”

2 days

Program■ Introduction■ Introducing reviews■ Reviews and testing■ Review types • Informal review • Technical review • Walkthrough • Inspections • Audit and management review■ Advantages and pitfalls

Location and dates


Leuven 12,13

32

Program■ (Out)sourcing • Scope and terms • Types of (out)sourcing■ The TOGA® approach • Initiation • Set up • Implementation • Operation■ Points to note • Knowledge transfer • Continuous alignment • Control • System integration and end-to-end test • Acceptance process■ Experiences, pitfalls and success stories

1 day Test outsourcing with TOGA®

DescriptionA growing number of companies want to outsource parts of their IT processes, including software testing, to external suppliers. Selecting the right outsourcing partner and location are important aspects. Outsourcing the IT development process has a major impact on testing. In some cases testing itself is being outsourced. But even if only development is outsourced there is an impact on testing. The customer has to manage the process of accepting the software. Contractual agreements need to be drawn up with the supplier regarding the type and level of testing that the supplier is expected to perform. This also includes agreements on com-munication and control.

Test Outsourcing Governance Approach (TOGA®)The course covers the necessary steps to be taken for successful outsourcing. Polteq’s proven TOGA® ap-proach is available for this. The four steps defined in TOGA® are explained in detail during the course.

1. Initiation. Determine objectives, scope and strategy.2. Set up. Supplier selection, creation of contract and key performance indicators, organization set-up and

monitoring.3. Implementation. Transfer of knowledge, documentation, infrastructure, data and, if applicable, employees.4. Operation. Monitoring and control, end-to-end testing, reporting.

Three essential elements of TOGA® are covered and detailed training provided:- Scope. Techniques to get to a clear decision about what to outsource and what not to outsource.- Generic agreements. How to draw up agreements with the supplier about services and products.- Metrics for test outsourcing. Create, maintain and report an appropriate set of metrics about the

outsourcing activities.


“Test Outsourcing Governance Approach for successful outsourcing”

Location and dates


Leuven 13 2

Information

Each course includes:• instruction by a Polteq teacher;• training material;• a book (where applicable);• lunch or dinner;• a certificate of attendance.

Registration and requests for information• via email ([email protected]);• by filling in the application forms on our website (www.polteq.com);• by telephone: +32 16 39 48 04;• by fax: +32 16 39 47 01.

Please provide your name, address, country, telephone number, email address and the name and date of the course on which you would like to register.

DiscountsThere is a 10% discount when more than four participants are registered by the same company, and a 20% discount when there are more than eight participants.

CancellationCancellation incurs no cost until 10 days prior to the course date. A cancellation fee of 50% of the course cost will be charged if cancellation or rescheduling occurs 5 to 10 business days prior to the course date. After this period, there is no refund.

Terms and conditionsThe general terms and conditions for training services by Polteq Test Services bv apply. These can be found on our website or will be sent to you on request. All information in this brochure is subject to change.

Addresses and directions

Polteq has its headquarters in Amersfoort, The Netherlands. It also has an office in Leuven, Belgium.

The Polteq office in Belgium is located in BC Leuven, Researchpark Haasrode 1820.

Polteq LeuvenInterleuvenlaan 623001 Heverlee - Leuven BelgiumTel: +32 (0)16394804Fax: +32 (0)16394701

DirectionsTake exit 23a on the E40 motorway, towards Luik.Exit 23a is the 2nd exit, after the Leuven exit, when you come from Brussels. At the exit you head for Haasrode.

Turn right at the 2nd traffic lights. You will find the Business Centre (BC) on your left, after about 1 km. An orange cube with ‘BC’ in white letters indicates that you have arrived at the Business Centre.

You will find the entrance at the left side of the building, beyond the patio. Take the driveway to get to both the entrance and the parking area at the back of the building.

Polteq AmersfoortPrinterweg 523821 AD Amersfoort The NetherlandsTel: +31 (0)33 2773522Fax: +31 (0)33 2772011www.polteq.com ■ [email protected] ■ +32 16 39 48 04 ■ +31 33 277 35 22

Since day one, Polteq has been internationally active. Through our focus on testing and our expertise in test process improvement,

customers around the world ask for Polteq employees to support them in solving testing issues. Polteq’s test professionals work in

different roles, such as (Agile) tester, technical tester, test lead and test manager. In addition, our consultants can perform assessments

and provide advice on test process improvement, setting up a test organization, implementing test automation or managing test

outsourcing. Polteq also distinguishes itself because of the continuous investment in innovation and the development of testing as a

profession. Through our own training institute, we offer over 30 training courses. These include certification training for: ISTQB, TMap®,

IREB and Certified Agile Tester.

With offices in Amersfoort, Leuven, Amsterdam, Dordrecht and Groningen, Polteq is your test specialist next door.

www.polteq.com ■ [email protected]

“Accelerate your career with Polteq courses”

polteq test training 2014 · polteq test training 2014 issue 1 istqb foundation istqb advanced ......

Documents