positive communication k. srinivasan 23 jan 2011 5 th unconference of action 2020
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Positive Communication K. Srinivasan 23 Jan 2011 5 th UnConference of Action 2020. What we will discuss today. Games to understand our approach Where do we go wrong? Positive approach Positive words. Generally what are the communication problems faced by present day youngsters?. - PowerPoint PPT PresentationTRANSCRIPT
Positive Communication
K. Srinivasan
23 Jan 2011
5th UnConference of Action 2020
What we will discuss today
• Games to understand our approach
• Where do we go wrong?
• Positive approach
• Positive words
Generally what are the communication problems faced by
present day youngsters?
When you see the following pictures, what is the impression
you get about the characteristics?
Is it
Half full or
Half emply?
Name only one picture - Rose or skull?
Let us analyse how we perceived the pictures
Positive Attitude
Positive Communication
Positive thinking
How to develop positive attitude and positive thinking?
Saying negative things in a positive way
• Good Friday
• Nalla Pambu
• Attaining lotus feet of God
• Mahamayee
How to say ‘No’ in a positive way
• Start in a neutral way
• Supress the negative information in a complex way
• End in a positive or neutral way
Use of positive words
• Avoid negative words, as much as possible
• Use positive words
• Give importance to others
Sample positive words
Positive words
• “Definitely, “Surely”. “Absolutely”
• “Certainly”
• “Rest Assured Mr……”
• “I do understand the inconvenience you have faced……”
Some more :
• “I will be more than glad/ happy to assist you….”
• “I completely understand the reason why / your situation….”
• Great ! Fantastic ! Perfect ! Marvelous ! Pretty well
Can you suggest some more words and share your experience?
