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@ @ @ FRICTIONLESS CUSTOMER EXPERIENCE It’s the future : "Year 20CX" POST SHOW REPORT

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Page 1: Post Show 2017 - baconvention.com · solutions as well as best practices on managing and building the business ... HR Consulting Mass Media ... · TATA Consultancy Services · TATA

@

@

@FRICTIONLESS

CUSTOMER EXPERIENCE

It’s the future : "Year 20CX"

POST SHOW REPORT

Page 2: Post Show 2017 - baconvention.com · solutions as well as best practices on managing and building the business ... HR Consulting Mass Media ... · TATA Consultancy Services · TATA

www.baconvention.com

35%DECISION MAKERS

AT THIS YEAR CONVENTION

93COUNTRIESACCESSED

BA CONVENTION WEBSITE

600+ REGISTERED ATTENDEES

30,000+VIRTUAL

PARTICIPANTS

100+COMPANIES

PARTICIPATION

21SESSIONS

2WORKSHOPS

EXPERTSPEAKERS

39

10COUNTRIES

BA CONVENTION 2017 IN NUMBERS

Event Summary

th 5 Anniversary edition of BA Convention continued the journey bringing the community together for a common cause of transformation of Business Analysis skill sets in India. This edition witnessed the signing of MoU between IIBA & Forrester that aims to keep Business Analysis relevant in emerging business environment.

Two-day conference & exhibition, brought together decision makers and practitioners, to discuss and showcase latest technologies, sustainable solutions as well as best practices on managing and building the business solutions of tomorrow. With the theme “Frictionless Customer Experience”, 2017 edition lived up to its promise of delivering highest quality content.

All thanks to our 39 exceptional speakers, who shared real life case studies and helped participants in gaining opportunities that helps them find career growth. BA Convention 2017, was a comprehensive forum on ecosystem development in India, as it aimed to motivate and inspire policy makers, industry leaders, sustainability practitioners, corporate & academia to involved in the development of said skill in the country.

DR. SANDHYA CHINTALA , Executive Director IT – ITeS SSC &

Vice President NASSCOM making a pre-launch announcement

fo the courseware for IT Analyst (SSC/Q0701) at BA Convention 2017.

Qualification pack developed in collaboration with IIBA.

Page 3: Post Show 2017 - baconvention.com · solutions as well as best practices on managing and building the business ... HR Consulting Mass Media ... · TATA Consultancy Services · TATA

VIRTUAL ATTENDANCE OVERVIEW

10COUNTRIES

126CORPORATE

133 COLLEGES

3500+PRACTITIONERS

25000+ACADEMICIANS

Subsectors Include :

IT Consulting & ServicesBanking & Financial ServicesRisk & Financial ManagementManufacturingGovt BodyHealthcare ITAcademiaMedia & Communication AutomotivesIIBA EEPEducation Technology

Financial ServicesInsurance AnalystIndustry BodyAssocation TelecomBPOHR ConsultingMass Media & InformationHealthcare

10,1221

Google Analytics : 1st July - 5th August 2017

42

www.baconvention.com

VISITORS CAME FROM

· Abb Global · Accenture · Accion Labs · ACI Worldwide · Airaavat Technologies · Allscripts · Amadeus · Amberroad · Amdocs · Aon · Aristocrat Technologies · Back2 basics · BCS · Canara Bank · Capgemini · Cerner · CGI · Christ University · COETL - Last Mile · Cognizant · CSC · Daimler · Danske IT Support Services· DeITY · Dell · Deloitte · DST Worldwide Services · E2e Projects · Effilor · Ellucian India Pvt. Ltd. · Emids Technology · Ericsson · ESI International · Fhyzics · Fidelity Business Services · First American · Fiserv India · Ford Motor · Forrester · Happiest Minds · HCL Technologies · Herbalife International · Hewlett Packard · HSBC EDPI · HSBC software · IBM· ICICI Bank ltd. · IIBA · IIL India · Indglobal · ISPAI· IREB · ITC Infotech · Jardine Lloyd Thompson · JDA Software · John Deere · JP Morgan · Karnataka Bank Ltd. · Knowledge Stream · Kony IT · Kristu Jayanti College · L&T Infotech · Macquaire University · Mahindra Comviva · Mastek · Maveric Systems · Mavin Technologies · Mcfadyen Solutions · Microsoft · Mindmap IT · Mindtree · Misys · Modern Analyst · NASSCOM· National Informatics Centre - Karnataka State Unit · NIXI · NDS Global · NTTF· Omsheel Group · Oracle · Persistent Systems · Quadrant 4 System Corporation · Sapient · Scope International · Sesame Software · Shell · Shri Sakthikailassh Somen's College · SICSR· Skillcert · SLK Group · Societe Generale · Software Technology Park of India · Sri Venkateshwara College · Srishti EDM · SSC NASSCOM · Stragure Software Technologies · Syngenta · Syntel · TAPMI · TATA AIG · TATA Consultancy Services · TATA DOCOMO· TATA Telecom · Tech Mahindra · Techcee Staffing · Techjini · Thomson Reuters ·Thoughtworks · Top Team Analyst · Trigent Software Ltd. · Trimax IT & Infrastructure Limited · TUV SUD · UST Global · Valyouadd Consultancy · Vellicate Technologies · Vmware India· Vmware Software · Wells Fargo · Weschool· Xoxoday · Zeomega

· S&P Global

GEOGRAPHYGEOGRAPHYTWITTER ANALYSIS

Twitter Analysis for 3-4 August 2017

Reach 1,099, 326

1,548,010 Impressions

Share of Posts Sentiments

Original Posts

Retweets

Replies

Positive

Negative

Neutral65.2

%

24.2

%

10.6%

78.3

%

20.2%

1.5%

Sentiment Score : 93

GEOGRAPHYGEOGRAPHY

Page 4: Post Show 2017 - baconvention.com · solutions as well as best practices on managing and building the business ... HR Consulting Mass Media ... · TATA Consultancy Services · TATA

KEY SPEAKERS INCLUDED:

KEN FULMER

President and CEO,® IIBA

DEEPA DirectorCapgemini Consulting

JESWANI

RAJEEV D. NAIR, Managing DirectorBanking Industry CapabilityAccenture

SHUBHASHIS SENGUPTAAssociate DirectorAccenture

AMITAVA GHOSH

Founder

Fratics

AMIT BHATIASenior AnalystFORRESTER

ASHOK FAUJDARSr. Business ArchitectVMWare

ASHUTOSH SHARMAVP, Research Dir. FORRESTER

RAMESH KV

Managing Director

Accenture

SRIKANTH RAO

Vice President

Accenture

GILROY MATHEW, GM - APACUST Global

ANIRBAN CHATTARAJBus. Architect VMWare

ASHU POTNIS, Vice President Top Team Analyst

SENTHIL G MURUGANSenior ConsultantEricsson

ANNIE MATHEWSr. Director - EvangelistMicrosoft

HEMANTH KOTAHead of ProductsTESCO

SACHENDRA YADAV Vice PresidentAccenture

DIPAYAN CHAKRABORTYSr. Director Flipkart

KRISHMA SINGLA Managing Consultant IBM Watson Group

MUSTAMEER A KHANProduct ManagerSAP Labs India

SAGAR GANGULYSr. Consulting ArchitectEricsson

ASHISH MEHTA MD - India, APAC Global Thought Leader

®IIBA

SUNDER MADAKSHIRA Head of Marketing IndiaAdobe

SIMAR DEEP SINGHCOO Offshore OperationsHSBC Global Resourcing

SUNIL FERNANDES Managing DirectorFinancial ServicesAccenture

SANJAY KUMAR, Head-Capability DevITC Infotech

PAYAL JAINLead BANagarro

DR PRADEEP PENDSE DeanWelingkar Institute

DR. SANDHYA CHINTALA

ITeS SSC & Vice President

NASSCOM

Executive Director IT –

LALIT DESIRAJUSenior DirectorCapgemini Consulting

KARTIK RANGANATH

GM,Global Upstream

Product Operations

Shell India

ANUBHA KAPOOR

Associate Director

Accenture

VARGHESE CHERIANHead, Tech. ServicesUST Global

KRISHNA DURBHASenior Director - IME Cognizant

SAURABH GAURPrincipal Program ManagerMicrosoft

Page 5: Post Show 2017 - baconvention.com · solutions as well as best practices on managing and building the business ... HR Consulting Mass Media ... · TATA Consultancy Services · TATA

KNOWLEDGE PARTNER GOLD PARTNER REGISTRATION PARTNER

SKILL PARTNER TITLE PARTNER OFFICIAL CONFERENCE

GOLD PARTNERS

SILVER PARTNER

FTheBusiness AnalysisCompany

Fhyzics Business Consultants Pvt. Ltd.

GOLD PARTNERS

PLATINUM PARTNERS TRANSFORMATION PARTNER

ECO-SYSTEM PARTNER TECH & MEDIA PARTNERACADEMIC PARTNERS

SYMBIOSISINSTITUTE OF COMPUTERSTUDIES AND RESEARCH

THANK YOU!

SEE YOU AT BA CONVENTION 2018!9 - 10 AUGUST 2018

For Info: Contact - [email protected] / Call @ +91 987 340 1999