potential applications of big data analysis
DESCRIPTION
A series of case studies on areas where Big Data Analytics can be applied.TRANSCRIPT
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Case Study
Agenda
Case Studies on various applications of Big Data Analysis.
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Case 1
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US County - Water Utilities
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Customer Penetration
• There is some rise in number of bill payers till 2010. • Maximum of 200 customers added in last six years(14792 in 2006 to 14979 in 2011) . • Overall 1.4% is the net increment in the customer numbers.
Number of customers per year
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Case 2
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Potential Fraud Cases - Customer Billing
If we consider the list of all customers who were billed more than 15 times in 7.5 years tenure(17,264 such customers)
• 115 customers received same bill throughout their tenure. There was absolutely no change in the bill• 800 customers (5%) customers have shown a very minimal or negligible change in their overall bill• Around 18% of the customers have a deviation of $10 or less, in their overall tenure
A special investigation on these 3,064 customers and their meters might expose fraud /tampered /faulty meters.
The graph shows the frequency of customers Vs. bill variance.
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Analysis on default customers
1. There are 16,255 customers defaulted at least once.1303 customers defaulted 10 or more times, 360 customers defaulted 20 or more times
2. 16 customers defaulted more than 40 times. Can we put a check to the default frequency(if not defaulters)? Is late fee independent of frequency of defaults?
3. Defaulted amount till date is more than $ 5 millions, 90% of the defaulted amount is recovered though
4. Street sweepers & Construction constitute 79% of the overall defaulted customers.
CustomerID Number of times defaulted
1310 478856 475525 462385 4416187 44725 43
18382 43210 42
17583 42282 419464 411078 40
Customers with more than $ 2,500 due
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Case 3
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Automotive – Dealer Sales Analytics
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Automotive – Dealer Sales Analytics
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Case 4
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Nokia Lumia - Social Media analytics
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Mobile Dashboards
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