pov - differentiating operations design from facility design

8/3/2019 POV - Differentiating Operations Design From Facility Design

1/9

Nhjjgtgk~hl~hke @pgtl~h`kv Ngvhek

jt`i Jlfhah~x Ngvhek

L _`hk~ `j Zhgu

Dx ^`i ^hgng


2/9

Nhjjgtgk~hl~hke @pgtl~h`kv Ngvhek jtì Jlfhah~x Ngvhek

L _`hk~ `j Zhgu < Dx ^ì ^

Hk~t`nwf~h`k

Etù~m hv ~mg pt`zgtdhla e``n pt`dagi ~` mlzg+ Dw~! h~ hv l vhekhjhflk~ fmlaagkeg ~` uhvgax

ng~gtihkg umgtg lkn uml~ hkzgv~igk~v ~` ilbg+ L ihvewhngn `t p``tax palkkgn hkzgv~igk~ hk ~mg

ngvhek lkn hipagigk~l~h`k `j x`wt nhv~thdw~h`k jlfhah~hgv flk dg ngzlv~l~hke ~` x`wt dwvhkgvv lkn

gzgk ~` ~mg fltggtv `j ~m`vg hkzàzgn+

L pt`zgk ulx ~` ih~hel~g ~mhv thvb hv ~` ~lbg l fìptgmgkvhzg lppt`lfm nwthke ~mg jlfhah~x ngvhek

pt`fgvv+ ^mhv plpgt mhemahem~v ~mg nhjjgtgkfgv dg~uggk ~mg ~tlnh~h`kla lppt`lfm ~` jlfhah~x ngvhek

lkn l i`tg fìptgmgkvhzg lkn thvb)lzgtvg lppt`lfm flaagn @pgtl~h`kv Ngvhek+

Umx l Fìptgmgkvhzg Lppt`lfm hv Hipgtl~hzg

Umgk jlfgn uh~m ~mg kggn ~` ilbg l ilc`t hkzgv~igk~ hk x`wt nhv~thdw~h`k jlfhah~hgv! fmlkfgv ltg

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~hig ~` x`wt fwv~ìgtv+ L jgu `j ~mg i`tg k`~`th`wv g}lipagv ltg `w~ahkgn dgaù+

Fìplkx Hvvwg Tgvwa~v

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.?IIhk a`v~ tgzgkwg

Khbg_``t ngpa`xigk~ `j hkzgk~`txpalkkhke vxv~gi

.>??II pt`cgf~ tgvwa~v hk

.


3/9


L _`hk~ `j Zhgu 4 Dx ^ì ^

Mgtg ltg l jgu `~mgt g}lipagv `j agvv k`~`th`wv pt`cgf~ jlhawtgv+

G}lipag Vh~wl~h`k _t`cgf~ Tgvwa~v T``~ Flwvgv

L

Kgu jlfhah~x-f`kvàhnl~hke vilaagt

jlfhah~hgv(Mglzhax ngpgkngk~ `k

hk~getl~h`k `j vgzgtlail~gthla mlknahkelw~ìl~h`k vxv~giv

Hk~getl~h`k p`hk~ jlhawtgvagn ~` pt`fgvv $u`tb)

lt`wknv$ lkn wkpalkkgnflplfh~x f`kv~tlhk~v

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Hkvwjjhfhgk~ hkpw~ jtì`pgtl~h`kv ~gli nwthkejlfhah~x ngvhek

D

Kgu jlfhah~x-f`kvàhnl~hke vilaagtjlfhah~hgv(

Jlfhah~x g|whpigk~ lknpt`fgvv ngvhek tg|whtgnmglzx i`nhjhfl~h`k `jUIV

Kgu hkzgk~`tx palkkhkelkn ngpa`xigk~tg|whtgigk~v

mt`wempw~ hv ~mt`~~agnj`t i`k~mv

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F

Mglzhax lw~ìl~gnjlfhah~x uh~m mhem zàwigwkh~ v`t~gt

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Ihkhila hkpw~ jtì`pgtl~h`kv ~gli nwthkevxv~giv ngvhek

N

G}hv~hke jlfhah~xUltgm`wvg v~ljj

hklppt`pthl~gax ~tlhkgn`k kgu UIV pth`t ~` e`)ahzg

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Vxv~gi)fgk~thf lppt`lfm tlhkhke palk ahih~gn ~`

kgu vxv~giv jwkf~h`klah~xtl~mgt ~mlk dt`lngt~tlhkhke `k kgu pt`fgvvgv

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G}hv~hke jlfhah~xHkv~laal~h`k `j GT_ UIV

i`nwag uh~m agvvjwkf~h`klah~x ~mlk agelfxvxv~gi

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@kg xglt ~` tglfm pth`tpt`nwf~hzh~x agzgav

Vxv~gi)fgk~thf lppt`lfm_t`fgvvgv ugtg k`~ tg)

gkehkggtgn ~` lahek uh~mkgu UIV


4/9



^mg Hipagigk~l~h`k C)Fwtzg

_t`cgf~v jlha j`t l ixthln `j tglv`kv+ @zgt)lidh~h`wv palkv! hklng|wl~g pt`cgf~ palkkhke! wkngt)

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tglv`kv ~ml~ flk agln ~` l pt`cgf~ fìhke hk al~g! `zgt dwneg~! lkn jlhahke ~` lfmhgzg g}pgf~gn

dgkgjh~v+

^mg ilekh~wng `j pt`cgf~ jlhawtg flk dg haawv~tl~gn dx ~mg hipagigk~l~h`k C)Fwtzg+ ^mg C)Fwtzg

ngphf~v ~mg nhp hk pgtj`tilkfg ~`` `j~gk g}pgthgkfgn jàaùhke ~mg e`)ahzg `j l jlfhah~x `t vxv~gi

hipagigk~l~h`k+ ^mg etgl~gt ~mg nhp lkn ~mg elp dg~uggk ngvhtgn lkn lf~wla pgtj`tilkfg lj~gt

e`)ahzg ~mg etgl~gt ~mg ngetgg `j pt`cgf~ jlhawtg+

Wkj`t~wkl~gax! ~mgtg hv k` ilehf j`tiwal ~` pt`cgf~ vwffgvv `t lz`hnhke ~mg C)Fwtzg+ Mùgzgt! l

e``n palfg ~` v~lt~ hv nwthke ~mg hkh~hla jlfhah~x ngvhek pt`fgvv+

Jlfhah~x Ngvhek zv+ @pgtl~h`kv Ngvhek

^mg ~tlnh~h`kla lppt`lfm ~lbgk umgk ngvhekhke l jlfhah~x hv lp~ax flaagn Jlfhah~x Ngvhek+ Hk egkgtla!

~mg v~gpv hkzàzgn hk ~mg Jlfhah~x Ngvhek lppt`lfm hkfawng3

Ngjhkhke ~mt`wempw~ lkn v~`tleg zàwig tg|whtgigk~v! Gzlawl~hke g|whpigk~ lkn alx`w~ la~gtkl~hzgv! Gv~hil~hke hkzgv~igk~ f`v~v j`t il~gthla mlknahke g|whpigk~! Letgghke `k l jhkla f`kfgp~ ngvhek! lkn Elhkhke jhklkfhla lppt`zla+

^mg ~lvbv hkzàzgn hk Jlfhah~x Ngvhek ltg `dzh`wvax i`tg ng~lhagn ~mlk ~mhv+ Dw~! ~mgx ltg j`t ~mg

i`v~ plt~ ix`phflaax j`fwvgn `k ~mg alx`w~ lkn ~mg hkzgv~igk~ hk il~gthla mlknahke g|whpigk~+

^mhv hv fgt~lhkax ~mg |whfbgt lkn glvhgt lppt`lfm ~` ~lbg+ Dw~! mù n` x`w bkù hj h~ tgvwa~v hk ~mg

them~ vàw~h`k j`t x`wt dwvhkgvv0

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Hipagigk~l~h`k C)Fwtzg


5/9


L _`hk~ `j Zhgu > Dx ^ì ^

L iwfm i`tg fìptgmgkvhzg lppt`lfm hv flaagn @pgtl~h`kv Ngvhek+ @pgtl~h`kv Ngvhek hv l

dt`lngt lkn nggpgt lklaxvhv `j x`wt nhv~thdw~h`k etù~m tg|whtgigk~v! ~mg elpv hk x`wt fwttgk~

flpldhah~hgv! ~mg la~gtkl~hzgv ~` dthneg ~m`vg elpv! lkn ~mg dwvhkgvv flvg j`t ~mg pl~m j`tultn+ H~

hv l dt`lngt lppt`lfm hk ~ml~ h~ a``bv dgx`kn ~mg alx`w~ lkn hkzgv~igk~ hk il~gthla mlknahke

g|whpigk~+ H~ lav` lvvgvvgv ~mg hiplf~ `k lkn ~mg hkzgv~igk~ hk dwhanhke! vxv~giv! ald`t! lknhkzgk~`tx hk `tngt ~` gzlawl~g jglvhdhah~x! thvbv! lkn tg~wtk `k hkzgv~igk~+ Lkn! @pgtl~h`kv Ngvhek

hv l nggpgt lppt`lfm hk ~ml~ ~mg jhkla vàw~h`k lav` ngjhkgv3

Jw~wtg pt`fgvv tg|whtgigk~v dx jwkf~h`kla ltgl! Jw~wtg vxv~gi tg|whtgigk~v dx jwkf~h`kla ltgl! Jw~wtg ald`t tg|whtgigk~v dx jwkf~h`kla ltgl! ^mg gk~htg hkzgv~igk~ -g+e+ dwhanhke! g|whpigk~! vxv~giv! pt`jgvvh`kla vgtzhfgv(! ^mg tg~wtk `k hkzgv~igk~ -g+e+ ald`t vlzhkev! hkzgv~igk~ vlzhkev! flph~la vlzhkev(! lkn ^mg hipagigk~l~h`k t`lnilp j`t i`zhke j`tultn+

J`t tgjgtgkfg! ~mg jàaùhke ~ldag hv l fìplthv`k `j ~xphfla ngahzgtldagv `j l Jlfhah~x Ngvhek! lk@pgtl~h`kv Ngvhek! lkn l Mxdthn lppt`lfm vìg~higv ~lbgk dg~uggk ~mg ~u`+

Lklaxvhv Ngahzgtldagv Jlfhah~x Ngvhek Mxdthn Ngvhek @pgtl~h`k Ngvhek

^mt`wempw~ Tg|whtgigk~v 7 7 7

V~`tleg Tg|whtgigk~v 7 7 7

_t`fgvv Jaù Fmlt~v < < 6

\whfb Mh~v < 6 6

Dx Jwkf~h`kla Ltgl ) G|whpigk~ lkn F`v~ 6 6 7

Dx Jwkf~h`kla Ltgl ) G|whpigk~! F`v~! lkn T@H < 6 7

@zgtlaa Alx`w~ ) G|whpigk~ lkn F`v~ 7 7 7

@zgtlaa Alx`w~ ) G|whpigk~! F`v~! lkn T@H < 6 7

Ald`t F`v~ Hiplf~ 6 6 7

Ngvfthp~h`k `j @pgtl~h`kv -^` Dg( < 6 7

Jlfhah~x Alx w~ F`kfgp~wla Ntluhkev 7 7 7

V~`tleg Ignhl 7 7 7

F`kzgxlkfg G|whpigk~ -umgk lppahfldag( 7 7 7

@pgtl~h`kla G|whpigk~ -g+e+ J`tbahj~v( 6 6 7

@pgtl~h`kla Vwppahgv < < 7

Vxv~giv -g+e+ UIV! UFV( < 6 7

_t`jgvvh`kla Vgtzhfgv < 6 7

Tg~wtk `k Hkzgv~igk~ ) G|whpigk~ @kax 6 6 7Tg~wtk `k Hkzgv~igk~ ) @zgtlaa < < 7

G|whpigk~ @kax 6 6 7Iwa~hpag U`tb V~tgliv -Dwhanhke! G|whpigk~!

Vxv~giv! g~f+( < 6 7

Bgx

< Tltgax hkfawngn

6 Vìg~higv hkfawngn

7 ^xphflaax hkfawngn

Ald`t

Hkzgv~igk~

Hipagigk~l~h`k

T`lnilp

V~l~hv~hfla Nl~l

_t`fgvv

La~gtkl~hzgv


6/9



Li`ke ~mg bgx nhjjgtgkfgv hk ngahzgtldagv hkfawngn uh~m ~mg @pgtl~h`kv Ngvhek lppt`lfm ltg3

^mg Tg~wtk `k Hkzgv~igk~ lklaxvhv umhfm tg|whtgv lk wkngtv~lknhke `j ~mg vlzhkevlvv`fhl~gn uh~m la~gtkl~hzg hkzgv~igk~v!

^mg Ngvfthp~h`k `j @pgtl~h`kv umhfm ngjhkgv ~mg pt`fgvv! vxv~gi! zàwig~thf! lkng|whpigk~ ngvhek dx jwkf~h`kla ltgl!

^mg vf`pg `j ~mg hkzgv~igk~ lklaxvhv! lkn ^mg dtgln~m `j ~mg hipagigk~l~h`k t`lnilp+

^hig zv+ Thvb

^mg pthiltx lnzlk~leg `j ~mg Jlfhah~x Ngvhek lppt`lfm hv ~ml~ h~ hkh~hlaax tg|whtgv agvv ~hig lkn

hkzgv~igk~+ ^mg ~hem~gt vf`pg lkn ~mg g|whpigk~)fgk~thf j`fwv gkldag ~mg ngvhek ~gli ~` |whfbax

ngjhkg l vàw~h`k+ Dw~! hv h~ ~mg them~ vàw~h`k0 Lkn! hv ~mg hkh~hla ~hig vlzhkev u`t~m ~mg p`~gk~hla

thvb0 ^mg agvv fìptgmgkvhzg lppt`lfm twkv ~mg thvb `j ngjhkhke l il~gthla mlknahke pt`fgvv lkn

g|whpigk~ vàw~h`k ~ml~3 Fwttgk~ vxv~giv flkk`~ vwpp`t~ uh~m`w~ wkpalkkgn hkzgv~igk~! N`gv k`~ pt`zhng gk`wem nlhax jag}hdhah~x `t a`ke ~gti vflaldhah~x! Hv k`~ cwv~hjhgn jtì lk T@H pgtvpgf~hzg! `t Tg|whtgv lk hiptlf~hfla ~hig pgth`n `t kwidgt `j tgv`wtfgv ~` hipagigk~+

^` jwt~mgt haawv~tl~g! ~mg jàaùhke ltg l jgu `j ilkx g}lipagv `j il~gthla mlknahke pt`fgvv lkn

g|whpigk~ lppahfl~h`kv ug mlzg tgfgk~ax f`kvhngtgn nwthke lk hkh~hla ngvhek pt`fgvv+ Glfm

g}lipag! umgk uhvgax palkkgn lkn lppahgn! mgap vwpp`t~ lkn vwv~lhk pt`jh~ldag lkn gjjhfhgk~

etù~m+ Dw~! glfm g}lipag lav` tg|whtgv l uhngt agkv nwthke ~mg ngvhek pt`fgvv ~` zlahnl~g ~mg

vàw~h`k lkn ~mg ~`~la hkzgv~igk~+ Nhtgf~ _w~lulx ~` J`tultn V~`tleg ) Nhtgf~ pw~lulx ~` l j`tultn phfb a`fl~h`k dxplvvgv

~mg vwdvg|wgk~ kggn lkn ald`t f`v~ ~` tgpagkhvm pt`nwf~ jtì tgvgtzg v~`tleg+ Hk ~mhv

vh~wl~h`k! ~mhv ulv k`~ f`tg jwkf~h`klah~x uh~mhk ~mg ultgm`wvg ilklegigk~ vxv~gi -UIV(+

V`! lk~hfhpl~gn vlzhkev kggngn ~` dg jwt~mgt vftw~hkhsgn hk `tngt ~` cwv~hjx ~mg i`nhjhfl~h`k

f`v~+

_w~)~`)V~`tg ) _w~)~`)V~`tg hv l fìi`k ultgm`wvg pt`fgvv j`t v`t~hke l vhkeag VBW lft`vviwa~hpag v~`tg ngv~hkl~h`kv+ H~ hv l pt`zgk il~gthla mlknahke lppahfl~h`k `j~gk hkv~laagn hk

tg~lha nhv~thdw~h`k jlfhah~hgv+ Hk ~mhv flvg! ~mg ultgm`wvg ilklegigk~ vxv~gi -UIV( nhn

k`~ mlzg _w~)~`)V~`tg jwkf~h`klah~x+ Lkn! h~ ulv ng~gtihkgn ~` dg agvv f v~ax ~` fwv~ì

ngzga`p ~mhv jwkf~h`klah~x uh~mhk ~mg ultgm`wvg f`k~tà vxv~gi -UFV(+ Wkh~ V`t~l~h`k ) Mhem vpggn wkh~ v`t~l~h`k vxv~giv ltg l zgtx gjjhfhgk~ ulx ~` lw~ìl~hflaax

v`t~ iwa~hpag VBWv ~` iwa~hpag ngv~hkl~h`kv+ ^mgx ltg jtg|wgk~ax hkv~laagn hk mhem zàwig

tg~lha `t nhtgf~ jwajhaaigk~ jlfhah~hgv+ Dw~! ~mgx ltg lav` fìpag} lppahfl~h`kv tg|whthke l a`ke

agln ~hig hipagigk~l~h`k+ ^mg ~hig jtì ngvhek ~` hipagigk~l~h`k flk g}fggn l xglt+

Lkn hk ~mhv flvg! ulzg ilklegigk~ lkn ultgm`wvg f`k~tà vxv~gi -UFV( tg|whtgigk~v

ugtg l zlv~ ngplt~wtg jtì fwttgk~ pt`fgvvgv lkn vxv~gi flpldhah~hgv+ ^mgtgj`tg!

g}pgf~l~h`kv ugtg lppt`pthl~gax tgvg~ `k ~mg a`kegt hipagigk~l~h`k ~hig jtlig! lkn

ng~lhagn pt`fgvv lkn vxv~gi ngvhekv ugtg n`fwigk~gn ~` lahek uh~m ~mg wkh~ v`t~gt vxv~gi+


7/9


8/9



Hipagigk~l~h`k Tg|whtgv lk Hk~getl~gn Lppt`lfm

Lk`~mgt hip`t~lk~ ulx hk umhfm ~mg @pgtl~h`kv Ngvhek lppt`lfm ih~hel~gv thvb hv ~ml~ h~ vg~v ~mg

j`wknl~h`k j`t lk hk~getl~gn pl~m jtì f`kfgp~ ~` ng~lha ~` hipagigk~l~h`k `j ~mg jhkla vàw~h`k+

Vwffgvvjwa hipagigk~l~h`kv tg|whtg fltgjwaax ilklegn hk~getl~h`k `j iwa~hpag! pltlaaga u`tb

v~tgliv `j lf~hzh~x hkfawnhke ~m`vg tgal~gn ~` ~mg dwhanhke! g|whpigk~! pt`fgvvgv! vxv~giv! pg`pag!g~f+ @pgtl~h`kv Ngvhek ngjhkgv bgx tg|whtgigk~v lft`vv laa ilc`t u`tb v~tgliv nwthke ~mg hkh~hla

pmlvg `j u`tb lkn ftgl~gv ~mg jtligu`tb j`t ~mg kl~wtla kg}~ pmlvg `j hk~getl~gn ng~lhagn ngvhek!

umhfm palfgv mglzx gipmlvhv `k jwt~mgt ng~lhahke ~mg pt`fgvv lkn vxv~giv ngvhek+ Dx jàaùhke

~mhv hk~getl~gn lppt`lfm! g|whpigk~ pt`fwtgigk~ ngfhvh`kv ltg ilng uh~m bkùagneg `j ~mg

hipahfl~h`kv lft`vv glfm ilc`t u`tb v~tgli+

F`kzgtvgax! ~mg ~tlnh~h`kla lppt`lfm hv g|whpigk~)fgk~thf+ _t`fgvv lkn vxv~gi tg|whtgigk~v ltg

k`~ wvwlaax ngjhkgn wk~ha lj~gt Jlfhah~x Ngvhek+ ^mhv ftgl~gv ~mg thvb `j ilbhke g|whpigk~

pt`fwtgigk~ ngfhvh`kv ptgil~wtgax+ ^mg g|whpigk~)fgk~thf j`fwv flk lav` ftgl~g l ptgfgngk~ j`t

ilklehke g|whpigk~ hipagigk~l~h`k lv lk hkngpgkngk~ u`tb v~tgli+ Hk l u`tv~ flvg vfgklth`!

umgk ngvhek lkn hipagigk~l~h`k u`tb v~tgliv ltg ilklegn hk l nhvf`kkgf~gn ilkkgt! elpvdg~uggk pt`fgvv! vxv~gi! lkn g|whpigk~ lvvwip~h`kv ilx k`~ dg tglahsgn wk~ha i`k~mv hk~` ~mg

hipagigk~l~h`k! umhfm flk agln ~` lnzgtvg f`kvg|wgkfgvlkn p`vvhdax l vwppax fmlhk nhvlv~gt+

Vwiiltx

^mg `dcgf~hzg `j i`v~ nhv~thdw~h`k hk~gkvhzg dwvhkgvvgv hv ~` etù pt`jh~ldax lkn gjjhfhgk~ax+ ^`

vwpp`t~ etù~m! ilc`t hkzgv~igk~v iwv~ dg ilng la`ke ~mg ulx! hkfawnhke vhekhjhflk~ hkzgv~igk~

hk x`wt nhv~thdw~h`k jlfhah~hgv+ Etù~m iglkv x`wt jlfhah~hgv uhaa kggn ~mg flpldhah~x ~` gjjhfhgk~ax

tgfghzg! v~`tg! phfb! plfb! lkn vmhp pt`nwf~ uh~m`w~ lnzgtvg hiplf~ ~` fwv~ìgt vgtzhfg+ Etù~m

lav` ftgl~gv ~mg `pp`t~wkh~x j`t gf`kìx `j vflag hkzgv~igk~v tgvwa~hke hk etgl~gt ultgm`wvhkelffwtlfx! tgnwfgn pt`fgvvhke agln ~hig! lkn aùgt nhv~thdw~h`k f`v~ pgt wkh~! umhfm mgapv vwv~lhk

etù~m dx ftgl~hke etgl~gt fìpg~h~hzg lnzlk~leg+

Dw~! ngvhekhke j`t etù~m flk dg l vhekhjhflk~ fmlaagkeg lkn tgptgvgk~ etgl~ thvb ~` x`wt dwvhkgvv+

_t`cgf~v uh~m ~mg dgv~ j hk~gk~h`kv `j~gk jlha+ V`! mù n` x`w ih~hel~g ~mg thvb `j jlhawtg umgk

jlfgn uh~m ~mg kggn ~` ilbg l ilc`t hkzgv~igk~ hk x`wt nhv~thdw~h`k jlfhah~hgv0

L e``n palfg ~` v~lt~ hv nwthke ~mg hkh~hla jlfhah~x ngvhek pt`fgvv+ ^mg ~tlnh~h`kla Jlfhah~x Ngvhek

lppt`lfm hv ~hem~ax j`fwvgn `k |whfbax ngjhkhke ~mg alx`w~ lkn il~gthla mlknahke g|whpigk~ vàw~h`k

j`t ~mg jlfhah~x+ ^mg pthiltx lnzlk~leg hv ~ml~ h~ wvwlaax tg|whtgv agvv ~hig lkn hkh~hla hkzgv~igk~+

@pgtl~h`k Ngvhek hv l i`tg fìptgmgkvhzg lppt`lfm uh~m l bgx `dcgf~hzg `j ngjhkhke ~mg them~`pgtl~h`kla vàw~h`k dlvgn `k l dt`lngt lkn nggpgt gzlawl~h`k `j la~gtkl~hzgv lkn hipahfl~h`kv

pgt~lhkhke ~` vxv~giv! pt`fgvvgv! lkn tg~wtk `k hkzgv~igk~+


9/9


L _`hk~ `j Zhgu = Dx ^ì ^

J`t tgjgtgkfg! ~mg jàaùhke ~ldag vwiilthsgv bgx nhjjgtgkfgv dg~uggk Jlfhah~x Ngvhek lkn

@pgtl~h`kv Ngvhek+

Fìplthv`kv Jlfhah~x Ngvhek @pgtl~h`k Ngvhek

Vf`pg *

NgahzgtldagvG|whpigk~ Fgk~thf

Dt`lngt @pgtl~h`kla Zhgu ) _t`fgvv!G|whpigk~! Dwhanhke! Vxv~giv! Ald`t!

T@H! g~f+

^hihke = )

pov - differentiating operations design from facility design

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