By Andrew Benstead

Which usage of formatting is the best in effective

communication?

1, Different formats make

the presented material

look pretty.

2, Using the font

Wingdings because it is

special.

3, Underlining or using

bold text for subtitles.

4, Having a layout with

text boxes all over the

presentation.

Using correct word formats

in documents is essential

just as it’s size and colour.

Official documents should

be on a white A4 paper

with black font with the

average font size of 12.

Which emoticon out of the choices is acceptable

in formal language?

1, O_O’

(Surprised face)

2,<[:-}

3, ^_^ 4, :)

Smiling face

They present emotions by face

expressions drawn with

letters/punctuation marks.

Emoticons are usually not

welcomed on official documents,

however in emails, memos and

other written messages you could

use it depending on the subject

and integrity.

What kind of body language do you use during a

presentation?

1, Bounce during

pointing out

important details.

2, Pacing in

front of the

screen.

3, Standing still,

pointing on the

screen where

needed.

4, Lift up

random

furniture.

Body language can be used to give a

first impression in seconds. It can be

used to present information

additional to what you are trying to

get across. Body language also

presents emotions just like verbal

communication – an example of these

emotions can be seen in any movie

actor’s performance and body

language.

How would you prepare your location of presentation?

1, Put confetti all

over the sealing.

4, Give out

sweets to

everyone.

3, Notify viewers to

turn off mobile

phones during the

presentation.

2, Roll up all the

blinds so sun can

shine in the hall.

Preparing your location of

presentation is very beneficial as

there are many sources of

background noise which can

interrupt the presentation.

Background noise also interrupts

the flow of thoughts in both the

audience and the presenter.

Do you think active engagement is beneficial to process info effectively? If yes, which of the following helps the most?

1, Looking for key

terms in studied

data.

4, Not at all.3, Apply knowledge

effectively.

2, Linking ideas

and information

to previous

knowledge.

Definition: Parties acknowledge the

conflict and deal with it assertively. Leads

to either contention or collaboration.

Linking ideas and information to previous

knowledge is a skill that is vastly looked for

in individuals by many people mainly

employers. It is one of the most valued

employee attributes as It involves

justification. Through this process, you can

also double-check the validity of

information.

Which type of questions would you expect to be asked on a job interview?

1, Open-ended

questions

4, Suggestive

questions

3, Probing

questions

2, Close-ended

questions.

Definition: A question that attempts to

discover additional information following a

primary or secondary question and cannot

stand alone out of context.

As the definition implies, probing questions

are used mainly during job interviews or

verbal exams as they ask around to get an

indebt information about the person’s

qualification, experience or just about

himself.

Do you find written guidelines to be more helpful than verbal guidelines?

1, Yes

4, Rarely3, Usually

2, No

Definition: A question that attempts to

discover additional information following a

primary or secondary question and cannot

stand alone out of context.

As the definition implies, probing questions

are used mainly during job interviews or

verbal exams as they ask around to get an

indebt information about the person’s

qualification, experience or just about

himself.

When would you ask questions about the topics that came up

during the presentation?

1, Beginning

3, Inbetween

2, End

4, While watching

a video.

It is the best to ask questions at the

end of the presentation as otherwise,

you would distract the audience and

the presenter, interrupting their flow

of thoughts. It can be hard to

remember all the questions during a

longer presentation, however you can

take a note of what you would like to

ask of the presenter.

Do you find written guidelines to be more helpful than verbal guidelines?

1, Yes

4, Rarely3, Usually

2, No

Definition: Guidelines are basic ideas that

give you a rough estimate.

Guidelines are structured to be simple, yet

detailed enough to be followed with

relative ease. They are also flexible so you

don’t have to stick to it while you stay on

task.

Why is grammar so important in our everydaycommunication?

1, Because you

look more literate

when you talk.

4, To easily

communicate

with each other.

3, Because you

need English GCSE

to get a job.

2, To follow the

etiquette.

Definition: The grammar is the pillar of

every single language as sentences built up

by words are based on rules which we

define as grammar.

The main reason that we need grammar is

because without it, our language would be

a complete chaos as we wouldn’t be able to

understand each other. Grammar is what

sets rules to what plurars we use with verbs

for instance.

Do you find the spelling of words important in writtencontext?

1, Yes

4, Rarely3, Usually

2, No

Definition: The spelling of a word is what

defines it’s meaning.

Words are built up from letters. If you misspell

a word like ’thought’ as ’through’, the

meaning of the word completely changes,

leaving confusion in context.

However, if you misspell the word ’briefcase’

as’breifcase’, there is a low chance of

missunderstanding each other as the word’s

meaning does not change and can be read

easily as it’s two letters swapped each other.

In what way do you structurise your presentationinformation wise?

1, Choosing a

colourful theme.

4, Using a master

slide to structure

the layout.

3, Open with an

introduction, and

finish with a

summary.

2, Adding images

to get an idea of

something.

It is key to structurise a presentation

properly as it can cause difficulties to

understand the details if it does not

follow a logical pattern.

Start with a brief introduction,

highlighting key areas as subheadings

to give an overview about the

presentation. Using handouts is also a

good idea in this scenario.

Which area does proofreading NOT target on?

1, Spelling.

4, Guidelines3, Punctuation

2, Grammar.

Proofreading is when you check over

your own written work for

grammatical errors. Grammatical

errors include punctuation, spelling

mistakes and travelling though

different tenses.

What is the correct definition of capitalization?

1, Capitalization is an

economic system that

became dominant in

the Western world.

4, Capitalization is

a meaningless

term.

3, Capitalization is

the promotion of a

city to be the capital

of a country.

2, Capitalization is

the act of printing

with upper case

letters.

Capitalization is what we call when

letters of a word is made up of upper

case letters only. This emphasises to

call attention to certain words to

distinguish them from the context.

Which one of the following tips would you choose regarding to note taking?

1, Take notes during

a high volume of

information.

4, Watch a video

on your iPhone

relevant to the

topic of

3, Copy everything on

the board word by

word.

2, Don’t waste

paper on taking

notes.

Note-taking is very

beneficial on the long run

because if you develop this

skill quite further,

absorbing information will

be much more easier and

will take less time.

1, Being

overconfident2, Paying attention

to your conversation

3, Being uninterested 4, Being incautious

Which mind-set would help you in your speed of response?

‘Speed of response’ is the

amount of time it takes to

react to what has been said in

a conversation.

High speed of response

between two people means

that their insight with the

topic is rather high.

1, Handshaking 2, Winking

3, Swearing 4, Eye contact

Which action could follow up to misunderstanding between two people of different cultures?

Cultural differences: When the

languages are different, and

translation has to be used to

communicate, the potential for

misunderstandings increases.

Same words can mean different

things to people from different

cultures, even when they talk the

"same" language.

1, Yes 2, No

3, Maybe 4, Only if my

viewpoint is better

Should you consider alternative viewpoints on a topic you are confident with?

Alternative viewpoints from other

perspectives should be considered

as they open up to new ideas. If

these different viewpoints are

followed, the outcome can

change according to the situation.

1, Makes you look

more clever2, To present

yourself better

3, To lie to the person 4, To eat hotdogs

How does being accurate help during a conversation?

Being accurate about your

information is the key to success

and also it’s much clearer for

your audience to understand

about a specific topic you are

covering which helps you in every

way during your.

1, So that the

information given is

clear to relate to.

2, So you can write

better guidelines

3, For the purpose of

better grammar

4, To be positive.

Why is identifying the relevance of a subtitle help to link to the main topic?

A good example for identifying

relevance is when you would do a

survey on the amount of car sales

in your area and for more data

you would look at the amount of

aircrafts leaving an airport which

does not relate at all to the

survey’s purpose.

1, To pretend to be

clever2, To answer quicker

to questions

3, To encourage

others to interact

with you

4, To feel better

about yourself.

What is the advantage of using positive language?

Positive language has a number of

advantages, including the main

one which is to encourage

someone to be more positive

about their subject of matter.

Also, positive language can be

found in both written and verbal

forms, just like negative

language.

1, People will like you

more2, People will feel

uncomfortable with

talking to you

3, To use proper

capitalization

4, To get to know

more about the

subject

What is the disadvantage of using negative language?

Using negative language in oppose to

positive language has a number of

disadvantages, but the most commonly

found issue is that people using such

attitude only point out negative points in

people’s work, while positive language

users would point out the positive bits of

the subject. Also, negative language can be

found in both written and verbal forms,

just like positive language.

Yes, take me back

to the previous question.

Congratulations for finishing this Quiz!