powerpoint presentation · 2017-05-03 · [email protected]. tm the institute of internal...
TRANSCRIPT
“I didn’t say I stole
the money.’’
“Being a great communicator begins with the intention to be great.”
LAND THAT JETFIGHTER
Activity Directions
• No talking
• Only communicate through notes
• Must raise hand for messenger
• Limited time
• Memo formatTO:FROM:
Your table
How did this scenario make you feel?
Who felt frustrated?
Please read your directions
As Pilots sitting in the ‘A’ seat, what strategies could have been implemented to prevent communication breakdown?
As ‘C-D-E’ passengers, what could have been done since they were in the back,
lacking information?
Communicate differently based on what we know
We need everyone in the plane
We find ourselves in each seat at that same time