Philip JohnsonCFOSouth East Water MELBOURNE, AUSTRALIA

AGENDA

• About us

• Our journey

• Benefits

• Progress to date

A little about us….

ASSETS$3.9 B

SALES$1.1 B

CUSTOMERS1,700,000

AREA3,640 SQ KM’S

OPEX$0.7 B

PIPELINES 24,700 KM’S

Data access key enabler for SEW

Clearly broader application beyond SEW

Other opportunities

Coverage maps of NB-IOT

“…transform the way we engage with our customersand manage our assets by acquiring and analysingdata that enables us to then inform and respond in a timely manner…”

The vision….

The benefits… Informed customers

High usage

Leak alerts

Bill prediction / alerts

Behavioural change

Network ManagementPredict failure

Leaks / Bursts

Blockages / Spills

Proactively repair

Improved service levels

Capital ManagementOptimisation

Deferral

FinancialReduced costs

Productivity / efficiency

Profitability

EnvironmentWater losses

Sewage spills

SafetyDog bites !

Sewer entry

CommunityTraffic disruption

Beach closure

The 5 key steps….

1 ACQUIRE

2 TRANSFER

5 RESPOND

4 ANALYSE

3 CONSOLIDATE

Business model to deliver?• One component, some or all

• Capital investment or SaS ?

• Cost

• Risk allocation

So where are we at….end to end complete

1.AQUIRE 2. TRANSFER3. CONSOLIDATE

4. ANALYSE5. RESPOND

IoTPlatform

BI Tools

1. Data acquisitionDeveloped devices

• Partnered with industry

• In house development

Fully integrated / Multi purpose

• Flow, Pressure, Temp, Acoustics

• OneBox

• Blockages

2. Data transfer

LPWAN • NB-IoT

• Lora

Terrain

• CBD

• Suburban

• Hills

Independent lab testing

End to end complete – Dec 2016

3. Data Consolidation

- IT Architecture review

- OT / IT integration

- Other data sources (API’s)• Temperature

• Rainfall

- Leverage Cloud scalability• Data

• Processing

4. Data Analysis

- Developed tools to identify:

Trends, Patterns & Anomalies• Holiday usage

• Sole occupant no usage

Issues & Opportunities• Leaks

• Blockages

- Workforce skills

- Leverage Cloud scalability

Cloud-based output

5. Respond

Near real time

Personalised

Informed Know what is occurring ?

Why is it occurring ?

What needs to be done ?• Now

• Future

How to do it?• People

• M2M

End-to-EndNB-IOT output

Customer leak

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Reverse flow

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Network leaks

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18/11/2016 00:00 23/11/2016 00:00 28/11/2016 00:00 03/12/2016 00:00 08/12/2016 00:00 13/12/2016 00:00

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combined digital volume Magflow vol Leak volume Combined meter and leak