pp slide set 4 tricord scoring
TRANSCRIPT
07/04/2014 Tricord Scoring 1
Tricord Scoring
07/04/2014 Tricord Scoring
We Need To See How Whole Work Units Cluster To Form Higher-Level Organisational Units
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07/04/2014 Tricord Scoring
Tricord scoring helps identifies when cluster of whole work cycles join to form a larger cycle at the next level……….
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07/04/2014 Tricord Scoring
The Need for Co-working
• Premise: “The teams within a complex social network or organisation who most need to collaborate are those where the unifying purpose of the whole system drives the need to to work together in some way”.
• Co-working takes the form of either:1. The need to co-plan, co-deliver or co-learn-from their
work together. 2. The ability to learn from one another because their
work is similar.
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07/04/2014 Tricord Scoring
Collaborative Working
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LearnDeliver
Plan
Team 2 Purpose
LearnDeliver
Plan
Team 1 Purpose
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The Three Dimensions of Tricord Scoring
Score/5
Score/5Score/5
Co-planning
Co-learningCo-delivery
Co-planning
Co-learningCo-delivery
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Tricord Scoring Questions
Co-planningDo both teams need to be co-conceived or co-planned? • Both teams are initiated by the same event.• When you launch one task you have to launch the other.• Both teams work on the same flow of products, services or clients. • The teams have to share limited-capacity equipment or the same key skilled people.• The teams should plan their work in the same way or using the same planning system
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Co-learningDoes the work of both teams need to be confirmed or checked together?•Their work combine to satisfy a single purpose or end-customer need.•You can only confirm the successful completion for one team when you confirm the successful completion for the other.•The teams can only be checked or tested together as a whole.•The quality of the first affects the ability to ensure the quality of the second•The method of evaluation or judging success is the same for both teams.
Co-deliveryShould both team’s work be coordinated or done together?• Both teams’ work methods and process flows are physically inter-linked and enmeshed together.•The doing of the work needs to be synchronised or coordinated in time.•Both teams’ processes and procedures are the same.•The teams use the same type of tools, technology or equipment.•Their members require the same education or experience.
07/04/2014 Tricord Scoring
The total Tricord Score is out of 15.• 0-5 : Need to identify with and appreciate the work of each other.
However little need for formal collaborative working processes.• 5-10: They are part of a higher-level system and/or can learn from one
another. There is benefit in formal collaborative working processes.• 10-15: Their work is closely related. They should work together
closely and collaboratively, seeing themselves part of a wider single team. Close collaborative processes are essential.
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Scaling the Need for Collaborative WorkingPlan
LearnDeliver
Whole Work Unit BWhole Work Unit A
Plan
LearnDeliver
07/04/2014 Tricord Scoring
The total Tricord Score is out of 15.• 0-5 : They are not really part of a higher level system. Need not be
co-organised.• 5-10: They are part of a higher-level system. There is benefit to
being co-managed at the next level. • 10-15: They are closely related. They are two parts of a single unit of
whole work. They should be co-organised, perhaps within a single team.
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Application within Organisation Design
Whole Work Unit BWhole Work Unit A
Plan
LearnDeliver
Plan
LearnDeliver
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Whole Work Unit Clusters
10
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10
10
10
10
1011
1312
8
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5
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1
3
23
3
3
34
43
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32
2131
32 3
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07/04/2014 Tricord Scoring07/04/2014
Whole Work Unit Clusters
10
11
10
10
10
1011
1312
8
9
5
6
8
1
3
23
3
3
34
43
3
32
2131
32 3
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07/04/2014 Tricord Scoring07/04/2014
Whole Work Unit Clusters
10
11
10
10
10
1011
1312
8
9
5
6
8
1
3
2
3
3
3
3
4
43
3
32
21
3
13
2 3
6
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?
?
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07/04/2014 Tricord Scoring07/04/2014
Organisational Build-Up
DepartmentLeader
DepartmentLeader
DepartmentLeader
DepartmentLeader
Divisional Leader10
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10
10
10
10
11
13
12
8
9
5
6
8
1
3
23
3
3
34
43
3
32
2131
32 3
6
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Use Tricord Scoring To Cluster Related Whole Work Units Into Higher Structures, but on a Human Scale
Merge? Merge?
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07/04/2014 Tricord Scoring07/04/2014
Tricord Scoring ExerciseHotel Staff
For a large hotel should any of these teams be merged?
Which should be co-managed at the next level?
Receptionists
Cooks
Waiters andWaitresses
RoomCleaners
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