pr in air india

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    Project

    On Public Relations

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    Wh at Is PR ?

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    Maharajah:The Mascot

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    Ai r Indi a bega n life in 1948

    L ockhee d L1049 S uper C on stellat ion s

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    B oeing 747-200 VT-EDU in April 1984

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    B oeing 747-400 at

    Heat h row in November 1998

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    A310 VT-EJK

    at Manc h ester in 1998

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    Air India Express in April 29, 2005

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    Orga ni sat ion S tructure Of Ai r Indi a

    M R V. THU LASIDAS , Chairman & Managing Director

    M RS. M . KACKER , Chief Vigilance Officer

    M R. V. K. M E H RA , Director-Engineering & Engine Overhaul

    M R. S. P UNH ANI , Director-Finance

    M R. A MO D S H AR M A , Director-Personnel & Inflight Service

    M R. V. K. VER M A , Commercial Director

    M R. JI T ENDER B H ARGAVA , Director-Public Relations

    M R. H ASAN GAF OO R , Director-Security

    CAP T . M .K. H ATH I , Director-Operations

    M R V.C H ANDRA MOU LI , Director-Internal Audit &Executive Director-Mumbai Airport

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    M R S. RANGANA TH AN , Director-Ground Services

    Mr .D.S.K OH LI , Director-Northern Region

    M R V.A. FERREIRA , Director-Human Resources Development

    M R.V.SRIKRIS H NAN , Director-Materials Management

    M RS.S.LALWANI , Director-Planning & International Relations

    CAP T . DEEPAK ANAND , Director-Air Safety

    M R. S. MU K H ERJEE , Offg. Director-Corporate Affairs

    M R.I.S.V H AT KAR , General Manager-Properties & Facilities

    DR ( M RS) L.P. NAK H WA , General Manager-Medical Services

    M R.S.P H ADKE , General Manager-Department of Information Technology

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    Fu nctions Of P R Department W ide Publicity

    Approaching masses through media

    Float various schemesi. Bulk Dealsii. Buy one get one freeiii.Companion freeiv. Senior citizen schemev. Gold card & Silver card

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    Sponsorshipi. Marathon raceii. Golf clubiii. Help to cancer patients

    Product is unique

    Easy accessibility for people to reachToll No: 1600227722website: www.airindia.in

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    Responsibility Of

    P R Department

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    P rocess Of P R Department

    Market Research

    Preparation of Report

    Preparation of Action Plan

    Approval of Plan

    Execution of Plan

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    Wh et h er P R Department needs any

    co-operation from ot h er department for

    exec u tion of plan ?

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    Responsibility towards Society

    Calamities

    Public Friendly Schemes

    Provision of Classes

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    Responsibility towards Government

    Revenue

    Promotes Indian Culture

    Builts proximity between countries

    VIP transport

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    Responsibility towards C u stomer

    Market survey

    Security

    Fulfill Requirements

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    P romotion Tools

    Used for effective propaganda and publicity.

    It helps in promoting the product internationally.

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    F ollowing are t h e promotion tools

    u ndertaken by Air-India

    Press /M

    edia

    Multilingual Advertisement

    Sponsorship

    Lucrative schemes for the customers.

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    Less financial burdens on buyers.

    Product uniqueness propaganda.

    Easy accessibility of tickets.

    Effective hoardings and billboards.

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    Appreciation to t h e P R

    Department O ne such incident where PR Dept received overwhelming

    appreciation is

    PR executives observed that many Gujarati's travel toUK/US/Canada.

    PR unit studied the market & arrived to a conclusion that if theyserve GUJARATI THALI on board the market will be doubled.

    PR implemented this plan and the market increased within3months.

    It was here that PR dept received overwhelming appreciation.

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    REAS O NS BE H IND TH E B OOM IN

    TH E AVIA T IO N SEC TO R

    Standard of living of people has

    increased.

    People travel more.

    Rise in competition in aviation sector.

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    CUSTOMER IS A KING.W H AT E FF ORTS ARE

    TAKEN TO SATIS FY T H IS KING ?

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    PRESENTED BY

    GROUP 7 S.Y.B.M.S - II

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    Project members

    Pushkar mathureDahawal nemawarkarTanmayee tulsankar

    Viren viraKrunal punjaniHasmukh shaklesha

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    Thank you