2018© All rights reserved. No part of this manual may be reproduced, distributed or transmitted, in any form or by

any means, electronic, mechanical, photocopying, recording or otherwise, or stored in any database or retrieval system of any nature, without the prior written permission of Invenico Asia Sdn Bhd.

INVENICO ASIA SDN BHD

User- Employer

Contents

Preface

Preface

This Pembantu Rumah Asing Ku (PRAKUU) participant manual is

developed for the use of the participants during the training session. It

provides a useful guideline during training; hence it is important that

the participants read the participant manuals as provided for the

course.

About This Manual

This participant manual consists of the following:

Conventions

This section provides participants with the conventions used in the

manual. Their meanings are explained in the following page for

participants’ reference.

Course Contents

This section describes, in detail, the contents of the course. The

participants will also find some useful notes in the “Participant’s Note”

column provided.

Contents

Preface

Conventions Used In Manual

Icons used in this participant manual and their meanings are

explained below. The following icons are used in both the instructor’s

manual and the participant’s manual:

Icons Descriptions

This icon represents some references to additional

resources. The resources can be found in other manual or

the application system.

This icon indicates additional information or resources for

instructors and participants.

This icon represents an exercise or handout that

participants have to complete.

This icon indicates slides presentation by the instructor as

stated in the participant’s note.

Contents

Preface

CONTENTS

CHAPTER 1 Lesson Plan 6

CHAPTER 2 Employer 8

CHAPTER 3 Summary 25

Contents

Table Of Contents

5

TABLE OF CONTENTS

1.0 LESSON PLAN ..................................................................................................................... 6 1.1 Course Description ........................................................................................................ 7 1.2 Course Objective .......................................................................................................... 7 1.3 Target Audience ............................................................................................................ 7 1.4 Prerequisites ................................................................................................................... 7 1.5 Instructional Methods .................................................................................................... 7

2.0 EMPLOYER .......................................................................................................................... 8 2.1 Introduction .................................................................................................................. 10

2.1.1 Open Pembantu Rumah Asing Ku (PRAKUU) Website .................................................... 11 2.2 Update Profile ............................................................................................................... 13

2.2.1 Profile .................................................................................................................................... 13 2.2.2 Upload Document .............................................................................................................. 14

2.3 Employer Booking Maid .............................................................................................. 15 2.3.1 Search Available Maid ....................................................................................................... 15 2.3.2 Confirm Booking Maid ........................................................................................................ 16

2.4 Pay First Service Fee (50%) ......................................................................................... 18 2.4.1 Employer Pay First Service Fee ........................................................................................... 18

2.5 View Maid Movement ................................................................................................. 20 2.5.1 Employer View Movement Maid ....................................................................................... 20

2.6 Pay Final Service Fee (50%) ....................................................................................... 21 2.6.1 Employer Pay Final Service Fee ......................................................................................... 21

2.7 View Departure/Arrival ............................................................................................... 23 2.7.1 Employer View Maid Departure and Arrival Details. ....................................................... 23

2.8 Confirmed Delivery...................................................................................................... 24 2.8.1 Employer Confirm Delivery Date ....................................................................................... 24 2.8.2 Employer Confirm Delivery by Mobile Apps ..................................................................... 26

2.9 Update FOMEMA & PLKS ............................................................................................. 28 2.9.1 Employer Update Maid FOMEMA & PLKS ......................................................................... 28

3.0 SUMMARY ........................................................................................................................ 30 3.1 Conclusion .................................................................................................................... 31

CHAPTER 1

1

1.0 Lesson Plan

1.1 Course Description

1.2 Course Objective

1.3 Target Audience

1.4 Prerequisites

1.5 Instruction Methods

Lesson Plan

Instruction Methods

7

1.1 Course Description

This course provides specific operational information on how to use

PRAKUU system in order to help the users on their day-to-day

operation.

This manual is designed to be used by the user (Employer). The focus

of this documentation is to explain about the application and its

operations. This document also serves as a reference for all those

involved in the operation and maintenance of the system in order to

successfully operate, administer and maintain it.

1.2 Course Objective

The purpose of this manual is to provide the users with the knowledge

on how to use the PRAKUU system.

1.3 Target Audience

The target audience for this training will be the Employer as well as

the users of PRAKUU Online application.

1.4 Prerequisites

The participants must be knowledgeable in:

• Basic computer skills

• Familiarization with VMS process and procedures.

1.5 Instructional Methods

The lessons are covered by a combination of lectures, demonstrations

and practical exercises. The questions and answers session will be

held at the end of the course.

o

CHAPTER 2

2

2.0 EMPLOYER

2.1 Introduction

2.2 Update Profile

2.3 Employer Booking Maid

2.4 Pay First Service Fee (50%)

2.5 View Maid Movement

2.6 Pay Final Service Fee (50%)

2.7 View Departure/Arrival

2.8 Confirmed Delivery

2.9 Update FEMOMA & PLKS

Employer

Introduction

10

2.1 Introduction

Pembantu Rumah Asing Ku (PRAKUU) is a customized system for

Invenico Asia Sdn Bhd, that automates the whole maids booking

process; connecting employer and maids agents through

interconnected business flow that automates the process starting from

maid booking until the final payment process.

Please refer to the following sections for details explanation.

Employer

Introduction

11

2.1.1 Open Pembantu Rumah Asing Ku (PRAKUU) Website

User should register to the system in order to use PRAKUU application.

Steps:

1. Key in the URL address https://prakuu.my/register and Register Screen will be

prompted as following figure:

Figure 2.1-1: Register Screen

2. Key in the details in the required fields

3. Click on I have read and agreed with the Terms and Conditions to proceed with the

registration.

4. Click on Register button register the employer details.

5. Verification email will be sent to the registered email for verification purpose.

Employer need to login to their email to verify the registered email.

6. Once email has been verified, key in the URL address https://prakuu.my/login and

Login Screen will be prompted as following figure:

Employer

Introduction

12

Figure 2.1-2: Login Screen

7. Type the correct Email Address and Password in the required fields

8. Click on Log In button to enable user to be logged on

Employer

13

2.2 Update Profile

2.2.1 Profile

Figure 2.2-1: Employer Profile Screen

Steps:

1. Click on the Profile side menu and page will be displayed.

2. All the details will be extracted base on the previous registration.

3. Employer can update the profile details.

4. Click on Update button to update the employer profile.

14

2.2.2 Upload Document

Figure 2.2-2 : Document Upload

Steps:

1. Click on the Profile side menu and page will be displayed

2. Click on Document Upload tab and page will be displayed

3. Employer upload the related document

4. Click on Upload button to upload the document into the system.

15

2.3 Employer Booking Maid

2.3.1 Search Available Maid

Figure 2.3-1 : Dashboard

Steps:

1. Click on the Dashboard side menu and page will be displayed.

2. Employer selects the search criteria.

3. Click on Search button to display the search result.

4. Result will be displayed.

5. Click on Book button to book the selected maid.

6. Success message will be displayed and selected maid will be

added in the booking list.

16

2.3.2 Confirm Booking Maid

Figure 2.3-2 : Booking List

Steps:

1. Click on Booking side menu and page will be displayed

2. Click on Confirm Booking button to proceed to Checkout page.

Figure 2.3-3 : Checkout

3. Click on Payment Channel dropdown to select the preferable payment

17

method.

4. Click on Place Booking button to confirm the maid booking.

5. If Payment Channel is other than Online Booking, successful message will

be displayed.

6. Otherwise, if Payment Channel is Online Booking, online payment page

will be displayed.

Figure 2.3-4 : Online Payment

7. Employer enters the related payment details

8. Click on Pay Online button to proceed with payment.

9. Once payment is successful, booking status will change to Waiting Agent.

18

2.4 Pay First Service Fee (50%)

2.4.1 Employer Pay First Service Fee

Figure 2.4-1 : Booking List Screen

Steps:

1. Click on Booking side menu and page will be displayed.

2. Click on Pay First Payment button to proceed to Checkout page.

Figure 2.4-2 : Checkout Screen

19

3. Employer views the checkout details.

4. Click on Payment Channel dropdown to select the preferable payment

method.

5. Click on Place Booking button to confirm the maid booking.

6. If Payment Channel is other than Online Booking, successful message will

be displayed.

7. Otherwise, if Payment Channel is Online Booking, online payment page

will be displayed.

Figure 2.4-3 : Online Payment Screen

10. Employer enters the related payment details

11. Click on Pay Online button to proceed with payment.

12. Once payment is successful, booking status will change to Confirmed.

20

2.5 View Maid Movement

2.5.1 Employer View Movement Maid

Figure 2.5-1 : Booking List Screen

Steps:

1. Click on Booking side menu and page will be displayed.

2. Click on Name hyperlink for record booking status = Arrival Date

Confirmed to view the maid movement details and the page will be

displayed as below.

Figure 2.5-2 : Movement Screen

3. Employer views the movement details.

21

2.6 Pay Final Service Fee (50%)

2.6.1 Employer Pay Final Service Fee

Figure 2.6-1 : Booking List Screen

Steps:

1. Click on Booking side menu and page will be displayed.

2. Click on Pay Final Payment button to proceed to Checkout page.

Figure 2.6-2 : Checkout Screen

22

3. Employer views the checkout details.

4. Click on Payment Channel dropdown to select the preferable

payment method.

5. Click on Place Booking button to confirm the maid booking.

6. If Payment Channel is other than Online Booking, successful

message will be displayed.

7. Otherwise, if Payment Channel is Online Booking, online payment

page will be displayed.

Figure 2.6-3 : Online Payment Screen

13. Employer enters the related payment details

14. Click on Pay Online button to proceed with payment.

15. Once payment is successful, booking status will change to

Confirmed.

23

2.7 View Departure/Arrival

2.7.1 Employer View Maid Departure and Arrival Details.

Figure 2.7-1 : Booking List Screen

Steps:

1. Click on Booking side menu and page will be displayed.

2. Click on Name hyperlink for record booking status = Arrival Date

Confirmed to view the maid departure and arrival details.

3. Click on Departure & Arrival tab and page will be displayed as below.

Figure 2.7-2 : Departure & Arrival Screen

4. Employer views the departure and arrival details.

24

2.8 Confirmed Delivery

2.8.1 Employer Confirm Delivery Date

Figure 2.8-1 : Booking List Screen

Steps:

1. Click on Booking side menu and page will be displayed.

2. Click on Name hyperlink for record booking status = Arrival Date

Confirmed to confirmed the maid delivery.

3. Click on Delivery tab and page will be displayed as below.

Figure 2.8-2 : Delivery Screen

4. Employer enters the delivery date.

5. Click on the Confirm Delivery button to confirm the maid has been

delivered.

25

6. System will display message” Delivery date has been updated” and

booking status will change to Delivered.

26

2.8.2 Employer Confirm Delivery by Mobile Apps

Figure 2.8-3 : Mobile Apps Login Screen

Steps:

1. Employer enters the Email and Password for login purpose.

27

2. Click on the Submit button to log into the PRAKUU apps.

3. Landing screen will be displayed as below.

Figure 2.88-4 : Mobile Apps Landing Screen

4. List of Maids will be displayed.

5. Click on Maid record where status = Arrived to open the QR code scan function.

6. Scan the QR code for the selected maid.

7. Maid status will be updated to Delivered into the system.

28

2.9 Update FOMEMA & PLKS

2.9.1 Employer Update Maid FOMEMA & PLKS

Figure 2.9-1 : Booking List Screen

Steps:

1. Click on Booking side menu and page will be displayed.

2. Click on Name hyperlink for record booking status = Delivered to update the details.

3. Click on FOMEMA & PLKS tab and page will be displayed as below.

Figure 2.9-2 : FOMEMA & PLKS Screen

29

4. Employer enters the FOMEMA and PLKS maid details.

5. Click on the Update Document button to update the record.

6. System will display message” Departure & Arrival record has been updated” and

booking status will change to Completed.

30

CHAPTER 3

3 3.0 Summary

3.1 Conclusion

31

3.1 Conclusion

This Pembantu Rumah Asing Ku (PRAKUU) participant manual provides specific

operational information on how PRAKUU System helps the day-to-day operation.

This manual provides a useful guideline during training as well as the understanding

on the functionality of each module and sub-module based on the respective user’s

role.