premier homecare autumn 2010

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© 2010 All Articles written by or for Premier Homecare Services unless otherwise stated. All rights reserved.

Our Community News Enjoy the Comforts of Home for as Long as P

The Premier Services franHomecare Frhas successAccreditatioThe franchiso

responsibilityimplement beacross the syPremier Hombrand is demolevel of compprofessionalisuphold the staby Accreditati

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Premier Homecare Servicesis excited to announce thatits system has successfullyundergone comprehensiveassessment by AccreditationCanada in order to achieve

the industry elite standard,Accreditation status. Anumber of locations weresuccessful in achieving theirAccreditation status either forthe first time or as a r enewal.

Accreditation Canada is anot-for-profit, independentorganization which providesnational and global health careorganizations with an externalpeer review process to assess

Serv ing Your Communi ty • Forest Hi l l -Leaside • A

Premier Homecare Gains Accreditati

and improve services offeredto clients based on standardsof excellence. AccreditationCanada has been activelyguiding organizations topromote quality health carefor over 50 years.

Participating in accreditationshows our commitment toproviding quality health careservices to clients and thecommunity. We participate insharing relevant, innovativeinformation on the industry,become aware of betterpractices and gauge how weare doing in direct comparisonwith other similar home careservice providers.

Our newsletter is dedicated to the communities we care for, the wondwe have met as we grow in this exciting business, our fine staff of

caregivers and most importantly, our clients, who put their trust in uevery day. At Premier Homecare Services we treat every contact as

every client as a family member. We perform every task as an h

A Handful of Helpful Links• Family Caregiving Alliance - This American website hosts

a wide range of useful information on caring for our lovedones - familycaregiver.com

• CanadaHelps.org - Giving to charities has never been easier.Make a contribution to one of over 83,000 registeredcharities - canadahelps.org

• Premier Homecare Services - For local events, informativelinks and resources visit - PremierHomecareServices.com

Inside this Issue

♦Holding a

Family MeetingMaking decisions when family comes together.

♦Health & SafetyBehind the Wheel:Driving SafetyConsider these driving safety tips for elderly drivers.

♦Importance ofPlanning a Will

♦Premier’s Purpose,Values & Vision

Maturation and growth bring new directions and company view.

♦ConsiderCharitable GivingGiving carefully to improve our world.


About Our Company

At Premier Homecare Services we choose to make

a positive difference in ourclients’ lives. Our staff

performs their collectiveduties with confidence, a

sincere concern, commitment,cheerfulness, respect and

genuine compassion.

Disasters in Haiti, Chile and now Pakistan have brought charitable giving to the front pages. In fact, ithas never been easier, or moretimely, to give donations to the morethan 83,000 registered charitableorganizations in Canada. However,many are concerned whether their

donations will make the differencethey’re hoping for. Take time tochoose a charity carefully, one thatreflects the change you wish to seein the world.

Choosing a Charity If a particular cause doesn’t come tomind, consider in which area youwould like to donate. What are yougrateful for and is there a way t oprovide that support or experiencesto others through your donation.Healthcare, education, arts, socialservices, the environment or religionare common categories. Narrowdown your choice by deciding

whether you want your donation tohave impact at the local, provincial,national or international level.Some charities accept one timedonations or automatic monthlywithdrawals.

Volunteering and In-Kind Giving Some organizations appreciate notonly financial donations, but ones thatinvolve your time and energy as well.Consider volunteering or donating in-kind (non-cash) items. To find outwhich charities are looking for whatitems, visit www.delivergood.org. For

volunteer opportunities visitwww.volunteer.ca or pick up yourlocal community newspaper.

Charity Gift Cards Do you find yourself unsure of what togive for the holiday season, butwanting to make your gift meaningful?Consider a Charity Gift Card, offeredby www.CanadaHelps.org, where thereceiver can choose their own charityin the denomination you’ve giventhem. This is also great for weddingsand otherwise gift-free occasions.

How Much to Give? You can give one-time donations orset up monthly automated donations.Some employers match donations, solook into these incentive programs. Ifyou have appreciated securities suchas stocks, bonds and mutual funds,you can give from your portfolio.

Tax Receipts Most charitable organizations can giveyou a tax receipt for t he amount ofyour donation. If this is something youwant, make sure the organization youchooseprovides this.

Premier Homecare Services – Forest Hill-Leaside Serving your loved ones with dignity & respect.

Address: 164 Eglinton Ave. E., Suite 102, TorontoPhone: 416-637-2155Email: [email protected] our Website: PremierHomecareServices.com

Consider Charitable GivingGiving carefully to improve our world

416-637-2155

OFFICE HOURSMonday to Friday9:00am – 5:00pm

On-Call and Available 24/7

Let us help you

& your family.

Call for your

complimentary,

no obligation

assessment today!

Page 4

Our PurposeWe recognize that among the elderly, persons with disabilities, and anyone else for that matter, there is agrowing desire – albeit, an increasing need – to receive respectful and liberating self-directed care at home,wherever home is.

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Consensus andcompromises

Not everyone is going toagree on every decision.Work towards consensusdecisions and respect the

personal preferences ofeach family member.

Put it in writing

A written agreement at theend of the meeting candetail decisions andagreements. Make acalendar highlighting thedays for each familymember’s responsibilitiesand commitments. Eachperson should understandwhat they have agreed todo for or with their relative.

Considerhomecare services

Personalized and reliablecaregivers make livingindependently a reality formany seniors. Contact acare coordinator to discusshow these services canhelp your family.

COMMUNITY

EVENTS

CPR Awareness MonthKeeping your CPR and firstaid training current is veryimportant for those with agingloved ones. It could be youthat saves a life. Learn moreat the Heart and StrokeFoundation of Canadawebsite: www.hsf.ca or call:1-888-473-4636.When: November, 2010

National Health Food MonthAim to make healthy foodchoices this November suchas eating more fruit, veggies

and whole grains to improveyour overall health and well-being. Contact the CanadaHealth Food Association formore details: 1-800-661-4510When: November, 2010

National Senior’s Safety WeekRaising awareness on safetyprecautions seniors can taketo maintain independence.Use this as a reminder to do ahome safety check, assessingfire safety, tripping hazards,kitchen and bath safety.When: November 6-12, 2010

World Diabetes DayPerhaps 1/3 of all diabetescases in Canada areundiagnosed. For info, riskreduction strategies and more,visit www.diabetes.ca or callthe Canadian Diabetes Assoc.at 1-800-226-8464When: November 14, 2010

When taking care of an aging loved one or relative, family needs to work together and cooperate to make decisions.While families are comingtogether over the holiday times,it seems a natural time for ameeting to discuss care andconcerns for a loved one.Unfortunately, family meetingsare often fraught with t ensions,underlying fears, entitlements,and can easily turn into a badsituation not wanting to berevisited. If you want productivediscussions to result in decisivestrategies for the care and well-being of your loved one, nowand into the future, keep thefollowing in mind.

Who should attend

Who should be included in thedecision making for the care ofyour loved one? Should theaging loved one be there or not

is often a difficult decision to bemade. Their preferences forcare must be considered eitherway. Some family membersmay feel more comfortable

having at least the first meetingwithout the loved one present.Those with dementia maymisinterpret the purpose of the

meeting and feel threatened. Ifsomeone cannot attend,consider teleconferencing orusing an internet video chat.

Plan a date and give anagenda of the meeting

Setting aside a time just for thisfamily meeting is important, asthe holidays can be very busy.

Stating the purpose of themeeting ahead of time gives alla chance to think about theirfeelings and to consider options.

They may also wish to add tothe agenda.

Holding a Family Meeting Making decisions when family comes together

Consider hiring anoutside facilitator

When it comes to decisionsregarding the care of a lovedone, emotions can damageefforts at communication or

families may be divided on abig issue. Hiring a facilitatorsuch as a social worker,minister, case manager orfamily counselor may improvethe efficiency of time togetherand keep a neutral influence.

Create a supportsystem that cares

People react to illness indifferent ways and this mayleave them feeling frustratedand alienated. Give yourfamily members time tounderstand what is happeningto your loved one and provideas much information aspossible. Don’t assume theydon’t care because they areavoiding the situation,perhaps they do not knowhow to deal with their ownemotional reaction to theillness. Find those who areavailable and make efforts tobe there in your own way.Join support groups, contactsocial network groups forthose with similar illnessesand disabilities. Reassureyour loved ones that they arenever alone in their situation.

Setting the tone

Choose a location everyonemay be comfortable with anddetermine a time to finish themeeting so there is the need

to work together to makedecisions in a timely manner.Use “I” statements, giveeveryone a chance to beheardand tr to understand

PREMIER HOMECARE SERVICES

“Other things

may changeus, but we

start and end

with family.”

Anthony Brandt


Health and Safety

Behind the Wheel:

Driving Safety

New Purpose, Vision &We are excited to announce th

Homecare Services has draftedPurpose, Vision, and Values to business’ maturation into a nat

homecare services provider. As we grow (8 loca& Ontario at latest count!) our franchisees and

will require a more clear and robust direction. Wconfident the following additions provide a stro

foundation from which to succeed long into our

Our Purpose: We recognize that among the ewith disabilities, and anyone else for that matte

growing desire – albeit, an increasing need – torespectful and liberating self-directed care at h

wherever home is.

Our Vision: We envision a “homecare revolutiowhere private homecare providers led by Prem

Services cooperate seamlessly with not-for-proforganizations and professionals to provide wide

self-directed and liberating in-home care servicesocial continuum.

Our Values: Accountability, Communication, C

Integrity and Safety. (Please visit our blog for mdetails of our values)

Would you like copies of OUR COMMUNITYyour office or community center? Our

Please call our Office at 416-637

For many, driving often goes hand-in-hand with independence. Asking an aging loved one to give up their license is like asking them to give up their life. However, the safety of the elderly driver to themselves and other motorists is a consideration not to be taken lightly and i s more important than the sense of freedom that being a driver gives.

Determining when it is nolonger safe to drive is agradual and difficultrealization both for thesenior themselves and thefamily. It is especiallydifficult when dementia isalso a factor. In themeantime, there are waysto ensure safer driving:

• Drive during the day. Night time drivingposes obvious safety concerns aroundvision and reaction time.

• Get vision tested regularly and be sureto update your eyeglasses to thecurrent prescription.

• Medications may affect your concentrationor ability to react while driving. Discussthese concerns with your health careprofessional or pharmacist.

• Leave the house early and never rush.Speeding is a dangerous activity asyour reaction time is lessened.

• Know where you’re going. Be sure to havestudied your map if you’re going somewherenew. Stop safely on the side of the road orat a gas station to check your map.

• Consider that taxi services and publictransportation can be a safe and efficientway to get around.

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FRANCHISING OPPORTUNITIES

Canadian owned and operated, Premier HomecareFranchising Inc. is one of the most successful in-homecaregiving service companies. If you are interestedin learning more about how a PremierHomecare Services franchise can benefityour personal and business aspirations,please visit www.phsfranchise.comorcall David at 1-877-884-1181.

Although no one argues against the importanwill, many put off making and maintaining a le

is part of a personal estate plan, which considesituation at present, as well as future goals anof how you see your assets being divided. It

estate after your death and ensures benefrecognized according to your wishes. Having

may minimize the expenses that can resulintestate (without a will). If you die without a

will be divided according to the laws of you

A will is a written statement typically bearing tneither of which can be beneficiaries or a spouwill is handwritten and is sometimes recognize

without signatures. If you signed a will and theyour will is revoked until you update it to

considerations of marriage. If you have a cseparation or divorce the will would need to bvalidate a spouse’s entitlement. Lawyers cayou as to the provincial legislation around w

IMPORTANCE OF PLANNIN

premier homecare autumn 2010

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